FLEXPOD ON

FLASH INCENTIVE
FY25 Program Guide

Partner Incentives and Investments

Effective: 27 April 2024

© 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

 1 General information
1 General information

1.1 Incentive overview 1.1 Incentive overview

1.2 Program periods
The FlexPod® on Flash Incentive (hereinafter, the “Incentive”) rewards
2 Incentive eligibility Partners for selling NetApp® AFF or ASA storage solutions in combination
with Cisco Unified Computing System (Cisco UCS).
3 Financial benefit

4 Additional information 1.2 Program Periods

5 Terms and conditions • The Incentive begins on 27 April 2024 and ends on 25 April 2025 (the
6 NetApp policies “Program Period”).
• The Incentive will be administered and calculated on a quarterly basis,
7 Resources
consistent with NetApp’s fiscal calendar (“Earnings Periods”) as shown
8 Appendix in Table 1.

Table 1) NetApp FY25 fiscal quarters.

NetApp fiscal quarter Start date End date

Q1 FY25 27 April 2024 26 July 2024

Q2 FY25 27 July 2024 25 October 2024

Q3 FY25 26 October 2024 24 January 2025

Q4 FY25 25 January 2025 25 April 2025

2 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

 2 Incentive eligibility
1 General information

2 Incentive eligibility 2.1 Partner eligibility 2.3 Deal eligibility

2.1 Partner eligibility • Partners who have achieved Approved, Preferred, or Prestige To qualify for the Incentive, each Deal must meet the following
status, as defined by the Partner Sphere Program, at the end of criteria:
2.2 Solution eligibility
the Earnings Period are eligible for the Incentive. • Partner must have an approved Deal registration.
2.3 Deal eligibility
• Partners located in Mainland China are ineligible for the Incentive. • The Deal must be an Invoiced Booking. The Deal must be a
3 Financial benefit
Sell-Through transaction.
4 Additional information 2.2 Solution eligibility • All additional requirements prescribed in Section 4 of this
5 Terms and conditions • Only transactions associated with the NetApp hybrid cloud guide must be met.
6 NetApp policies solutions in Table 2 (“Eligible Solutions”) will be considered for
this Incentive.
7 Resources
• This Incentive expressly excludes third-party branded products,
8 Appendix inclusive of tools and add-on transactions.
• This Incentive expressly excludes Service Renewals.

Table 2) Eligible NetApp hybrid cloud solutions.

Eligible hybrid cloud solutions*

ASA Flash EF-Series
Capacity Flash High-Performance Flash

* The list represents hybrid cloud solutions at the time of publication and is subject to
change due to addition of new solutions or other solutions being decommissioned.

3 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

 3 Financial benefit
1 General information

2 Incentive eligibility
3.1 Payout rates

3 Financial benefit Deals that meet the eligibility requirements outlined in Section 2 will earn a
rebate, subject to Section 5, based on the Partner’s Solution Competency
3.1 Payout rates attainment (see Table 3 for details). To qualify for the higher rebate amount,
3.2 Payout limits Partner must have achieved either the FlexPod Converged Infrastructure
with Cisco or the FlexPod AI Solution Competency by the end of the
4 Additional information
applicable Earnings Period.
5 Terms and conditions
Table 3) Eligible payout rates.
6 NetApp policies
Partners with either Solution Partners without Solution
7 Resources Competency Competency

8 Appendix 5.0% 1.0%

3.2 Payout limits

A Partner can earn up to US$50,000 (or currency equivalent) per Deal per
Earnings Period for this Incentive, subject to Section 5 of this guide.

4 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

 4 Additional information
1 General information
4.1 Further Deal eligibility criteria
2 Incentive eligibility
• The Deal must be for a new FlexPod system (excluding add-on NetApp services) that comprises new NetApp controllers and
3 Financial benefit
Cisco Unified Computing Systems (Cisco UCS).
4 Additional information • For the Deal to be considered a FlexPod solution and eligible for this Incentive, the corresponding Cisco UCS must be ordered
4.1 Further Deal eligibility criteria within 90 days of when the NetApp storage solution is ordered.
4.2 Deal registration process • To be eligible for the Incentive, the Partner must log the FlexPod opportunity with the FlexPod Sales Desk (described in Section
4.2) within 90 calendar days of the NetApp invoice date. NetApp recommends logging the FlexPod opportunity when the order is
5 Terms and conditions booked.
6 NetApp policies • Deals that are submitted more than 90 days after the NetApp invoice date are considered overdue and are not eligible for the
Incentive. No exceptions.
7 Resources
• Deals invoiced in the current Program Period will be considered for this Incentive even if they were booked in prior fiscal years.
8 Appendix However, all other eligibility criteria defined within this guide must still be met for a Deal to qualify.
• The Deal must be booked prior to the end of the Program Period and be invoiced by 24 July 2025.

4.2 Deal registration process

In addition to completing the normal NetApp and Cisco registration processes, to qualify for the Incentive from NetApp, Partners must
log the FlexPod opportunity with the FlexPod Sales Desk. The FlexPod Sales Desk reviews the opportunity and responds back with
an approval or a rejection. To log an opportunity, Partners follow these steps:
1. Go to FlexPod Sales Desk.
2. On the landing page, click Visit Link to open Formsite.
3. Complete the online form. NetApp will respond with approval or denial.
For general inquiries, Partners should send an email to their Partner Manager or to the applicable FlexPod Sales Desk as shown in
Section 7.

5 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

 5 Terms and conditions
1 General information

2 Incentive eligibility 5.1 Program terms and conditions

3 Financial benefit • As used herein, “Partner Agreement” means the terms and conditions governing Partner’s participation in NetApp Incentive benefits programs.
4 Additional information
This Incentive is governed by this NetApp Incentive Guide, as well as the NetApp Partner Sphere Program Guide and the Partner Agreement
(hereinafter collectively, the “Partner Agreement”).
5 Terms and conditions
• Partners must be in good standing with all applicable NetApp Partner Sphere requirements and comply with the NetApp Code of Conduct and
5.1 Program terms and conditions NetApp’s Anti-Bribery and Anti-Corruption Policy as described in this guide.​ To be eligible for the Incentive payment, the Partner must meet all
Partner eligibility requirements (as described in the Incentive eligibility section of this guide).
5.2 Terms of payment

6 NetApp policies • NetApp uses a build-to-order model to meet the specific needs of each end customer and therefore has a no-returns policy. A Partner's failure
to obtain a valid, binding purchase order from their customer before Partner places an order with NetApp or with an Authorized Distributor may
7 Resources lead to forfeiture of rebates and possible termination of Partner's NetApp Partner Agreement.
8 Appendix • When NetApp financing or leasing is involved, a valid purchase order from NetApp Capital Solutions (NCS) or an NCS program funder is also
required.
• NetApp reserves the right to cancel or amend these Incentives with 30 days’ written notice.​
• Participation in, and any product obtained through a NetApp demonstration gear or evaluation program, is not eligible for and will not count
toward
(a) revenue credit for Partner Sphere tier qualifications and (b) any rebates or incentives.
• NetApp, at its sole discretion, reserves the right to exclude as eligible for Incentives individual orders with discounts that deviate from the
standard discounts granted to the Partner purchasing directly from NetApp.​
• To facilitate payment of Incentive benefits hereunder, Partner must provide all required information, including payment account information
and supporting documentation, as requested by NetApp.

More

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 5 Terms and conditions
1 General information

2 Incentive eligibility 5.1 Program terms and conditions (continued)

3 Financial benefit • Eligible Partners have 45 days after benefits have been issued by NetApp to dispute their final benefit amount. In no event may Eligible
4 Additional information
Partner initiate a dispute regarding their benefits more than 105 days following the Program Period. Disputes should be sent to
[email protected] to officially log a case for tracking purposes.
5 Terms and conditions
• In the event Partner (a) fails to remain in good standing with all applicable NetApp Partner Sphere requirements, or (b) fails to comply with the
5.1 Program terms and conditions terms and conditions of this Incentive or any other incentive applicable to the same Deal, or (c) has breached the Partner Agreement and such
5.2 Terms of payment breach remains uncured for a period of thirty (30) days (each a “Disqualifying Event”), then NetApp, at its option and discretion, may take
one or more of the following actions:
6 NetApp policies
– Suspend or revoke the award of funding to the Partner under the applicable program/event/activity until the Partner cures the default
7 Resources (the suspension will not toll the time frame or period in which Partner must claim funding);
8 Appendix – Reclaim any incorrect claims paid and the costs of an audit;
– Exclude the Partner from this Program;
– Exclude the Partner from Partner Sphere or other applicable programs; or
– Pursue any available remedies against such Partner.
• NetApp will notify an affected Partner, with respect to the above, via the Partner Hub and/or the NetApp Partner Incentive Tool.
• NetApp may amend or withdraw this Program in full or in part at any time. Any notice, if applicable, will be sent by email to the email address
on record with NetApp at that time. Partner is solely responsible for ensuring that it keeps contact information on file with NetApp up to date. In
addition, any notice of early termination of this Program will be published on the Partner Hub.

7 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

 5 Terms and conditions
1 General information

2 Incentive eligibility 5.2 Terms of payment

• Incentive payments are calculated on Invoiced Bookings during the Earnings Period.
3 Financial benefit
• Incentive payment occurs within 60 days after the close of the NetApp fiscal quarter.​
4 Additional information
• Partners must meet a minimum payout of US$500 (or currency equivalent) for all eligible Deals during the Earnings Period to receive financial
5 Terms and conditions benefits for this Incentive. This requirement does not apply to SPIFs.
5.1 Program terms and conditions • Payment of the Incentive follows the standard NetApp guidelines. For example, if the Partner is paid directly through NetApp today for other
Incentives, the Partner will continue to be paid directly through the NetApp Employer Company pass-through option in SPIF opt-in.
5.2 Terms of payment
• Payment of the Incentive is issued in the form of an electronic transfer or a credit note.​
6 NetApp policies
• Payment is made in the currency in which Partners transact business with NetApp or in U.S. dollars, as determined by NetApp. Eligible invoices
7 Resources booked must be free of any contingencies on the date of placing the order with NetApp or an Authorized Distributor. For purposes of this provision, the
term “contingencies” means a right of return; payment terms that extend beyond the standard terms granted to the Partner; an order without a valid
8 Appendix
end-user purchase order or without some other legally binding confirmation that a valid end-user purchase order has been obtained; a future product
order; or a circumstance similar to any of the foregoing.​
• NetApp reserves the right to audit all Incentives. Any Partner orders or Deals that do not comply with NetApp’s policies may be excluded from eligibility
for the Incentives. NetApp’s assessment of compliance and eligibility decisions are final.
• NetApp reserves the right to reclaim erroneous payments made to Partner, including those caused by incorrect claims and overpayments. If NetApp
finds an overpayment under this Program, NetApp will notify partner, setting forth in reasonable detail the amount and actions to be taken to recover
the overpayment. NetApp may, among other remedies, require immediate repayment or apply any overpayment against future Incentive Program
benefit amounts, credits, or refunds due to the Partner under this Program until the overpayment is recovered in full, provided that if the overpayment
remains outstanding after 30 days after notice, NetApp may require immediate repayment. When doing so, NetApp will hold all future payments until
all monies have been recovered. All amounts payable are due in U.S. dollars, unless otherwise stated. If Partner, in good faith, disputes amounts due,
partner’s exclusive remedy is to request adjustment by providing NetApp written notice of the dispute, no later than ten (10) days after receipt of
NetApp’s notice, with Partner’s notice specifying the reasons for such dispute, and the parties shall negotiate in good faith to resolve the dispute as
soon as reasonably practicable, but no later than thirty (30) days after the date of NetApp’s notice. Any charges not disputed by Partner within such
10-day period will be deemed conclusively accepted by Partner. Partner is responsible for any fees and costs (including reasonable attorneys’ fees,
court costs, and collection agency fees) incurred by NetApp in enforcing collection of fees. In the event of any calculation/payment dispute, NetApp’s
decisions are final and binding.
More
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 5 Terms and conditions
1 General information

2 Incentive eligibility 5.2 Terms of payment (continued)

3 Financial benefit • If NetApp is unable to successfully deliver the Incentive benefit payment to Partner within nine (9) months of the close of the NetApp fiscal
4 Additional information
quarter, due to incorrect or incomplete contact, payment account, or other relevant information on record with NetApp, Partner will be deemed
to have forfeited the Incentive benefit payment amount, and NetApp shall not be responsible for forfeiture of such benefits by Partner.
5 Terms and conditions
• Although this Incentive is stackable with other Deal-based Incentives, in some countries and for U.S. Public Sector (“USPS”) Deals, a
5.1 Program terms and conditions maximum, aggregate rebate percentage payout per Deal applies:
5.2 Terms of payment – In some countries, the maximum, aggregate payout per Deal cannot exceed 10% of the value of the Deal.

6 NetApp policies – For USPS Deals, the maximum, aggregate payout per Deal cannot exceed 7% of the value of the Deal.

7 Resources – The Appendix provides details about each sales geography.

8 Appendix

9 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

 6 NetApp policies
1 General information

2 Incentive eligibility 6.1 Anti-Bribery and Anti-Corruption Policy 6.2 Privacy Policy
3 Financial benefit
NetApp’s policy is to conduct its business activities in compliance The Partner acknowledges that for the execution of this Incentive,
4 Additional information with applicable anti-bribery and anti-corruption laws, including the it is necessary for NetApp and the third parties which NetApp
U.S. Foreign Corrupt Practices Act (FCPA) and other applicable engages for operating the Incentive to collect and process certain
5 Terms and conditions anti-bribery and anti-corruption laws in countries where NetApp personal data about the Partner and the Partner’s customer.
conducts business.
6 NetApp policies NetApp is committed to complying with all applicable data privacy
6.1 Anti-Bribery/Anti-Corruption NetApp employees or third parties such as NetApp Partners shall and data protection legislation. NetApp demands the same from
not give, offer, promise, authorize, or accept directly or indirectly the third parties whom NetApp engages for operating
6.2 Privacy policy anything of value in exchange for obtaining or retaining business this incentive.
7 Resources
or an improper advantage. NetApp and its employees can be held
criminally liable for payments to third parties such as distributors, Personal information will be used only for operating this
8 Appendix resellers, vendors, or other representatives if the person knew or incentive and will not be used or shared and transferred to third
should have known that the payments will be used by the third parties for other purposes unless the Partner has explicitly
party, in whole or in part, to make an improper payment to a U.S. provided consent that their information may also be used for other
Government Official, a non-U.S. Government Official, or a private
designated purposes.
person.
Consequently, NetApp’s Partners must comply with all applicable
anti-bribery and anti-corruption laws and with their obligations as
stated in the underlying Partner Agreement between NetApp and
the Partner. Therefore, nothing of value (including, but not limited
to, gifts, entertainment, or travel) should be offered or provided to
third parties, such as actual or prospective customers or others,
that is related to any transaction involving NetApp and that is
intended to encourage a person to perform their functions
improperly or to reward the person for having done so.

View the NetApp Anti-Bribery and

Anti-Corruption Policy

10 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

 7 Resources
1 General information

2 Incentive eligibility Partner Program Team

3 Financial benefit

4 Additional information
Partner Incentives
5 Terms and conditions

6 NetApp policies
Partner Sphere Program
7 Resources

8 Appendix FlexPod Sales Desk United States and Canada

[email protected]

FlexPod Sales Desk EMEA

[email protected]

FlexPod Sales Desk APAC

About NetApp
[email protected] NetApp is the intelligent data infrastructure company, combining unified data storage, integrated
data services, and CloudOps solutions to turn a world of disruption into opportunity for every
customer. NetApp creates silo-free infrastructure, harnessing observability and AI to enable the
FlexPod Sales Desk Latin America industry’s best data management. As the only enterprise-grade storage service natively
[email protected] embedded in the world’s biggest clouds, our data storage delivers seamless flexibility. In
addition, our data services create a data advantage through superior cyber resilience,
governance, and application agility. Our CloudOps solutions provide continuous optimization of
performance and efficiency through observability and AI. No matter the data type, workload, or
environment, with NetApp you can transform your data infrastructure to realize your business
possibilities. www.netapp.com

11 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

1 General information

2 Incentive eligibility

3 Financial benefit

4 Additional information

8 APPENDIX
5 Terms and conditions

6 NetApp policies

7 Resources

8 Appendix

8.1 Key definitions: A-N

8.2 Key definitions: O-Z

8.3 Countries by geo and zone

8.4 Incentive caps

12 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

 8.1 Key definitions: A–N
1 General information

2 Incentive eligibility Term Description

3 Financial benefit Contra Revenue Deductions from gross Revenue due to sales allowances and discounts.
Deal One or more qualified sales orders, associated with a single customer opportunity, for which the submitting Partner has been awarded
4 Additional information
the NetApp Deal registration. The Partner may not split purchase orders into multiple opportunities to claim multiple Incentives for the
5 Terms and conditions same Deal or to avoid Incentive payment caps.
Distribution Partner or An entity authorized by NetApp to distribute NetApp products and services through authorized NetApp Partners.
6 NetApp policies Distributor
7 Resources End user or end Entity purchasing NetApp products and services for their own use.
customer
8 Appendix
Good standing A Partner who, in NetApp’s judgment, is in compliance with (a) the terms of NetApp Partner Agreements and all applicable Program
8.1 Key definitions: A-N Guides, and (b) all the requirements of the NetApp Integrity and Compliance policies (for example, cooperation with NetApp’s due
diligence, investigation processes, and/or remediation and compliance training requirements).
8.2 Key definitions: O-Z
Incentive payment cap Maximum payout per Deal that is allowed for Deal-based Incentives.
8.3 Countries by geo and zone
Invoiced Bookings Invoices for Sell-Through orders that include NetApp branded hardware, software, services, and subscriptions. The order must be free
8.4 Incentive caps
of any contingencies on the date of placing the order with NetApp or with the NetApp Authorized Distributor. For purposes of this
provision, the term “contingencies” means a right of return; payment terms that extend beyond the standard terms granted to the Partner;
an order without a valid end-user purchase order or without some other legally binding confirmation that a valid end-user purchase order
has been obtained; a future product order; or a circumstance similar to any of the foregoing.
Market Development NetApp benefit that provides qualified Partners with financial support for marketing and sales initiatives that generate Revenue and that
Funds (MDF) deliver the highest degree of customer satisfaction and success. MDF requests are subject to a formal NetApp approval and claim
process. This process includes support for sales and marketing activities that are managed and branded by the Partner and documented
in the Partner’s marketing plan.
NetApp Keystone® NetApp’s proprietary data storage capacity, paid for by end users on a consumption basis.
storage as a service

13 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

 8.2 Key definitions: O–Z
1 General information

2 Incentive eligibility Term Description

3 Financial benefit Partner Agreement Terms and conditions governing the Partner’s Sell-Through of NetApp products and participation in the NetApp Partner Sphere Program.
Partner Sphere This NetApp Partner Program uses a Partner-first approach to drive digital transformation and to deliver customer value through
4 Additional information
successful business outcomes. Partner Sphere differentiates, enables, recognizes, and rewards Partners with the capabilities to deliver
5 Terms and conditions those customer outcomes.
Products Collectively, hardware, software, and third-party branded products.
6 NetApp policies
Professional Services Consulting, installation, implementation, and other services that are not Support Services, to be provided by or on behalf of NetApp.
7 Resources
Program Refers to the Partner Incentive Program and may also be referred to as the “Incentive,” “Sales Performance Incentive Fund (SPIF)”,
8 Appendix or “Promotion” in the Partner Incentive Guide.
Revenue Revenue is another term that is used for Invoiced Bookings.
8.1 Key definitions: A-N
Sell-Through Resale to an end-user customer who is not a Partner or a Partner affiliate.
8.2 Key definitions: O-Z
Sell-To Partners purchase the NetApp product and/or solution portfolio and add on NetApp services to build their infrastructure as a service to sell
8.3 Countries by geo and zone
to end customers.
8.4 Incentive caps Sell-With Partners promote, recommend, and influence end customers to work with NetApp and/or other Partners.
Services Collectively, NetApp cloud services, Keystone storage as a service, Support Services, and/or Professional Services.
Third-party branded Any hardware (“third-party branded hardware”) or software (“third-party branded software”) or services (“third-party branded services”)
products or third-party that are manufactured, developed, licensed, or otherwise provided by a third party and resold by NetApp under the third party’s brand
branded services name for use in conjunction with hardware and software.
Total financial Total financial contribution includes Invoiced Bookings and Annual Recurring Revenue (ARR) of NetApp products and services that are
contribution transacted through NetApp quoting and payment systems, in which the Partner is identified as the Sell-Through, Sell-To, or Sell-With
entity on the order. Total financial contribution includes a 2x accelerator for Cloud Bookings. Influence Bookings through the hyperscaler
marketplaces are not included.

14 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

 8.3 Countries by geo and zone
1 General information
North America
2 Incentive eligibility
Zone 1: United States Zone 2: Canada Zone 3: U.S. Public Sector
3 Financial benefit
Latin America
4 Additional information
Zone 1: Brazil, Mexico Zone 2: Argentina, Chile, Colombia
5 Terms and conditions
Zone 3: Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic,
6 NetApp policies Ecuador, El Salvador, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Barthélemy,
Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Sint Eustatius and Saba, Sint Maarten (Dutch part), Suriname, Trinidad and
7 Resources Tobago, Uruguay, Venezuela

8 Appendix EMEA

8.1 Key definitions: A-N Zone 1: France (includes Martinique), Germany, United Kingdom

8.2 Key definitions: O-Z Zone 2: Israel, The Netherlands

8.3 Countries by geo and zone Zone 3: Andorra, Austria, Belgium, Gibraltar, Guernsey, Ireland, Isle of Man, Italy, Jersey, Liechtenstein, Luxembourg, Monaco, Norway, San Marino, Saudi Arabia,
South Africa, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, United Arab Emirates, Vatican City State (Holy See)
8.4 Incentive caps
Zone 4: Åland Islands, Armenia, Bahrain, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, Georgia, Greece, Greenland,
Hungary, Iceland, Jordan, Kuwait, Latvia, Lithuania, Montenegro, Morocco, Oman, Poland, Portugal, Qatar, Republic of Türkiye, Romania, Slovakia, Slovenia
Zone 5: Afghanistan, Albania, Algeria, Angola, Azerbaijan, Benin, Bosnia-Herzegovina, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African
Republic, Chad, Comoros, Côte d’Ivoire, Democratic Republic of Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea,
Guinea-Bissau, Iraq, Kazakhstan, Kenya, Kingdom of Eswatini, Kosovo, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Republic of Moldova,
Republic of North Macedonia, Madagascar, Malawi, Mali, Malta, Mauritania, Mauritius, Montenegro, Mozambique, Namibia, Niger, Nigeria, Palestinian Territories,
Pakistan, Republic of Congo, Réunion, Rwanda, São Tomé and Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Somalia, Sudan, Swaziland, Tajikistan, United
Republic of Tanzania, Togo, Tunisia, Turkmenistan, Uganda, Ukraine, Uzbekistan, Yemen, Zambia, Zimbabwe

APAC
Zone 1: Japan Zone 2: Australia Zone 3: Hong Kong, India, Macau, Malaysia, New Zealand, Singapore, Republic of Korea, Taiwan
Zone 4: Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Fiji, Indonesia, Laos, Maldives, Mongolia, Myanmar, Nepal, Papua New Guinea, New Caledonia,
Philippines, Samoa, Solomon Islands, Sri Lanka, Thailand, Timor-Leste, Vietnam

15 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

 8.4 Incentive payment caps by geo and country
1 General information

2 Incentive eligibility An Incentive payment cap means that the total payout per Deal for Deal-based Incentives cannot exceed the country's stated Incentive cap (for
example, 10%) for the value of the Deal.
3 Financial benefit
Incentive payment caps apply to countries as shown in Table 4.
4 Additional information

5 Terms and conditions Table 4) Incentive payment caps by geo and country.

6 NetApp policies Geo Countries Cap

7 Resources North America U.S. Public Sector (USPS) 7%

EMEA Afghanistan, Albania, Algeria, Angola, Armenia, Azerbaijan, Bahrain, Benin, Bosnia-Herzegovina, Bulgaria, Burkina Faso, 10%
8 Appendix
Burundi, Cameroon, Central African Republic, Chad, Comoros, Côte d’Ivoire, Croatia, Democratic Republic of Congo, Djibouti,
8.1 Key definitions: A-N Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Greece, Guinea, Guinea-Bissau, Hungary, Iraq, Jordan,
Kazakhstan, Kenya, Kingdom of Eswatini, Kosovo, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya,
8.2 Key definitions: O-Z Macedonia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Republic of Moldova, Montenegro, Morocco, Mozambique,
8.3 Countries by geo and zone Namibia, Niger, Nigeria, Palestinian Territories, Oman, Pakistan, Republic of Türkiye, Réunion, Romania, São Tomé and
Príncipe, Senegal, Serbia, Sierra Leone, Somalia, Sudan, Swaziland, Tajikistan, Togo, Tunisia, Turkmenistan, Uganda, Ukraine,
8.4 Incentive caps United Republic of Tanzania, Uzbekistan, Yemen, Zambia, Zimbabwe
APAC Bangladesh, Brunei Darussalam, Cambodia, India, Indonesia, Laos, Maldives, Mongolia, Myanmar, Nepal, New Caledonia, 10%
Papua New Guinea, Philippines, Samoa, Solomon Islands, Sri Lanka, Thailand, Timor-Leste, Vietnam
Latin America Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Brazil, Cayman Islands, 10%
Columbia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guadeloupe, Guatemala,
Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Barthélemy, Saint Kitts
and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Sint Eustatius and Saba, Sint Maarten (Dutch part),
Suriname, Trinidad and Tobago, Venezuela

16 © 2024 NetApp, Inc. All rights reserved. NETAPP CONFIDENTIAL

1 General information
Copyright information
2 Incentive eligibility Copyright © 2024 NetApp, Inc. All rights reserved. Printed in the U.S. No part of this document covered by copyright may be reproduced in any form or by any means—graphic,
electronic, or mechanical, including photocopying, recording, taping, or storage in an electronic retrieval system—without prior written permission of the copyright owner. NETAPP
3 Financial benefit CONFIDENTIAL. Restricted to NetApp employees and partners, each of whom is under NDA obligations. This document may not be shared with customers or reproduced without
prior written permission from NetApp. Specifications are subject to change without notice.
4 Additional information
Software derived from copyrighted NetApp material is subject to the following license and disclaimer:

5 Terms and conditions THIS SOFTWARE IS PROVIDED BY NETAPP “AS IS” AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY DISCLAIMED. IN NO EVENT SHALL NETAPP BE LIABLE FOR
6 NetApp policies ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
7 Resources CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
8 Appendix
NetApp reserves the right to change any products described herein at any time, and without notice. NetApp assumes no responsibility or liability arising from the use of products
described herein, except as expressly agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or
any other intellectual property rights of NetApp.

The product described in this manual may be protected by one or more U.S. patents, foreign patents, or pending applications.

LIMITED RIGHTS LEGEND: Use, duplication, or disclosure by the government is subject to restrictions as set forth in subparagraph (b)(3) of the Rights in Technical Data—
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Data contained herein pertains to a commercial product and/or commercial service (as defined in FAR 2.101) and is proprietary to NetApp, Inc. All NetApp technical data and
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