Class 10, NBSE

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CHAPTER 3: WEB SERVICES transmitted between computer systems, which

exchange messages or pass them onto other sites
I. MULTIPLE CHOICE QUESTIONS according to certain internet protocols. We can send e-
mail from our computer at anytime to any address
1. What is the full form of FTP? around the world. For sending and receiving an E-mail,
we must have an e-mail account and it can be created
Answer: File Transfer Protocol through many sites like Gmail, Yahoo mail etc.

2. ……………. program allows you to communicate with 2. Write a brief note on downloading.
other in real time mode like a text phone.
Answer: Downloading is the transmission of a file from
Answer: Chat server or remote computer system to user’s computer.
From the Internet- user’s point of view, downloading a
3. Electronic mail can send……. file means request for a file from server computer and
to receive it. Downloading images, articles and
Answer: All of these applications from the Internet has become a snap with
text (like Download, Click Here etc.) links on Web pages.
4. Meaning of BCC is……….
3. What is video-conferencing?
Answer: Blind Carbon Copy Answer: It is a communication technology that
integrates videos and audios to connect users anywhere
5. CC stands for………. in the world, as if they are in the same room. This term
usually refers two-way communication between two or
Answer: Carbon Copy more users who are in at least two different locations,
rather than one-to-one communication and it often
6. A two-way video phone conversation among the includes multiple people at each location. Each user or
participants is called………. group of users who are participating in a video
conference typically must have computer, a camera, a
Answer: Video conferencing microphone, a video screen and a sound system.

7. Online reservation is a process of making 4. Name any two websites used to send e-mail.
reservations of………….
Answer: Two websites used to send e-mail are:
Answer: Tickets
a. Gmail
b. Yahoo
8. Which of the following process is used to shopping
over the Internet? 5. Write the factors affecting download and upload
times.
Answer: E-Shopping
Answer: The factors affecting download and upload
9. Which of the following is not a social networking times are as follows:
site?
a. the amount of data being copied.
Answer: Google b. speed of computer/memory of your computer
c. how the computer is connected to the Internet (For
example; dial-up modem, wireless, satellite, ADSL etc.)
SHORT ANSWER TYPE QUESTIONS d. how many other people are uploading/downloading
at the same time.
1. What is an e-mail?
6. What are CC and BCC?
Answer: E-Mail stands for Electronic Mail. It is the
electronic version of sending and receiving letters. It is

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Answer: Cc stands for Carbon Copy. This contains the electronic devices such as Personal Computer(PC),
address of recipients to whom we want to send a copy Automated Teller Machine(ATM) kiosk etc.
of an E-mail message. Bcc stands for Blind Carbon Copy.
This field also contains the list of recipients. Bcc 10. Define e-group.
recipients can see the To and Cc addresses but Bcc
recipients name is not visible to others. Answer: An E-group or online clubbing is a group of
persons or individuals who come together over the
7. Differentiate between chat and e-mail. Internet for a specific or common purpose using the
best Internet communication tools to share ideas,
Answer: The differences between chat and e-mail are as
different opinions, experiences and to learn from each
follows:
other. E-groups are Internet based discussion groups. A
Chat Email message posted in discussion is known as post. All the
1. Chat is a type of 1. E-mail is a protocol. posts are visible to all the group members.
software.
2. Chat is able to 2. E-mail doesn’t have these III. LONG ANSWER QUESTIONS
convey voice and capabilities and
audio. communication is limited to 1. What is FTP? How does it help you on the Internet?
typed text. Answer: FTP stands for File Transfer Protocol. It is a set
3. Chat requires 3. E-mail doesn’t require of rules that enables users to transfer files between
permission of both permission of both parties. those computers that have Internet connection. It is a
parties protocol through which Internet users can upload files
4. Chat needs 4. E-mail doesn’t require from their computer to a Website or download files
accounts on the accounts on the same from a Website to their PC.FTP is the easiest way to
same provider. provider. transfer files between computers via Internet and
utilities TCP (Transmission Control Protocol)/IP (Internet
Protocol) systems to perform uploading and
8. Write any two benefits of e-commerce.
downloading tasks.
Answer: Two benefits of e-commerce are as follows:
Objectives of FTP are as follows:
i. Ease of Shopping: Online shopping can be done from
any online platform you like, just with Internet
i. To promote sharing of files (computer programs
connection. Just surfing the Internet at home, work
and/or data).
places enables us to approach a chain of online shops
ii. To encourage indirect or implicit (via programs) use
and a wide variety of goods.
of remote computers.
ii. 24 x 7 Hours Availability: E-shopping can be done at
iii. To shield a user from variations in file storage
any time, at which you are working, studying, or even
systems among hosts.
others are sleeping, etc. It is so convenient for those
iv. To transfer data reliably and efficiently.
who are busy and do not have much time due to a work
load and a family's life, so buyers could place an order
FTP is the fast and efficient way of transferring bulk of
anytime on the shopping website.
data across the Internet. It has an automatic backup.
Whenever we edit our files in our local system we can
9. What is E-banking?
update the same by copying it to the host system in our
site.FTP gives us control over transfer. The data can be
Answer: E-banking is defined as the automated delivery
transferred either in text files or in the binary form. We
of new and traditional banking products and services
can work with the directories on the remote systems,
directly to the customers through an electronic and
delete or rename the remote files while transferring
interactive communication channels. E-banking is also
data between two hosts. While using FTP, tools like
known as Internet Banking, Online Banking or PC
macros can also be used to make our work more
Banking. Customers can access E-banking services using
efficient and easier.

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 Class 10, NBSE
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2. State any three benefits and three limitations of e- So, this technology is most popular in the field of
mail. business because it allows meetings or conferences to
be held without the need for all the participants to
Answer: The three benefits of e-mail are as under: travel to a single location and thus, it saves time and
money. Many people can hear and see each other,
i. High Speed: E-Mail can be sent and received very fast share whiteboard and other applications through video
and almost instantly. Once we have finished composing conferencing.
a message, sending it is as simple as clicking a button.
ii. Time Saving: It saves a lot of our time. We can send The benefits of video conferencing are as follows:
multiple copies of the letter to the same recipient or
various other recipients at the click of a mouse. i. It reduces your travel costs by working remotely and
iii. Wastage Reduction: A lot of paper work is saved also increases productivity through collaborative
which also reduces file maintenance. For offices, it is working.
very useful and beneficial to use e-mail facility. Not only ii. Many people can share their videos with each other
can we reduce the costs of paper, we are actually at the same time.
reducing the damage paper usage does to the
iii. PowerPoint and other visual displays can be shared
environment. with everyone attending the conference at the same
time.
iv. Virtual whiteboard allows people from different
The limitations of e-mail are stated below: locations to add their own thoughts or ideas into one
collaborative space.
i. Malicious Use: Emails can be sent anonymously, which v. With more advanced services, a document can be
means that they are sometimes used maliciously to changed and typed directly from other computers
bully or upset people. Likewise, they can used to spread connected to the conference.
gossip, or false information.
ii. Viruses: Email is one of the commonest ways for
viruses to travel and infect devices. The email might 4. What is Internet Banking? 'Write its advantages and
come with a virus, or the virus might be in an attached disadvantages.
document. Infection normally occurs when the recipient
clicks a link or opens the infected attachment. Answer: E-banking is defined as the automated delivery
iii. Time Consuming: Reading, writing and responding to of new and traditional banking products and services
emails can take up vast amounts of time and energy. directly to customers through electronic, interactive
Many modern workers spend most, if not all their days communication channels. E-banking includes the
just dealing with them. This work can be dull and systems that enable financial institution customers,
sometimes it feels like there are few tangible benefits. individuals or businesses, to access accounts, transact
business or obtain information on financial products
3. What is video conferencing? What are the benefits and services. These facilities are provided through a
of video conferencing? public or private network, including the Internet.
Answer: It is a communication technology that Customers access e-banking services using an intelligent
integrates videos and audios to connect users anywhere electronic device, such as a personal computer (PC),
in the world, as if they are in the same room. This term personal digital assistant (PDA), automated teller
usually refers two way communication between two or machine (ATM), kiosk or touch tone telephone.
more users who are in at least two different locations,
rather than one-to-one communication and it often The advantages of Internet Banking are as follows:
includes multiple people at each location. Each user or
group of users who are participating in a video i. Internet banking account is simple to open and easy
conference typically must have a computer, a camera, a to operate.
microphone, a video screen and a sound system. ii. Internet banking is quite convenient as you can easily
Basically, this is a system that allows us to conduct pay your bills, can transfer funds between accounts, etc.
meetings or trainings in different places simultaneously. Now you do not have to stand in a queue to pay off

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 Class 10, NBSE
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your bills; also you do not have to keep receipts of all v. Online shopping saves time: Customers do not have
the bills as you can now easily view your transactions. to stand in queues in cash counters to pay for the
iii. Internet banking is available all the time, i.e. 24 x 7. products that have been purchased by them. They can
You can perform your tasks from anywhere and at any shop from their home or work place and do not have to
time; even in night when the bank is closed or on spend time traveling. The customers can also look for
holidays. The only thing you need to have is an internet the products that are required by them by entering the
connection. key words or using search engines.
vi. Online tracking: Online consumers can track the
The disadvantages of Internet Banking are as follows: order status and delivery status tracking of shipping is
also available.
i. Understanding the usage of Internet banking might be
difficult for a beginner at the first go. Though there are 6. Differentiate between E-mail and Video
some sites which offer a demo on how to use Internet conferencing.
banking, but all does not offer this facility. So, a person
who is new to Internet banking might face some Answer: The difference between email and video
difficulty. conferencing are:
ii. You cannot have access to Internet banking if you
don't have an Internet connection; thus without the E-mail Video conferencing
availability of Internet access, Internet banking may not
be useful.
i. Email refers to i. Video conferencing is
iii. Security of transactions is a big issue. Your account
sending and receiving similar to face-to-face
information might get hacked by unauthorized people
messages communication between two
over the Internet.
electronically. or more people.
5. What are the advantages of E-shopping?
ii. It is not necessary for ii. It is necessary for sender
Answer: The advantages of E-Shopping are given below: the sender and and receiver to be online at
recipient to be online the same time.
i. Ease of Shopping: Online shopping can be done from at the same time.
any online platform you like, just with Internet
connection. Just surfing the Internet at home, work
places enables us to approach a chain of online shops
and a wide variety of goods. *****
ii. 24 x 7 Hours Availability: E-shopping can be done at
any time, at which you are working, studying, or even
others are sleeping, etc. Online sites open 24x7 hours. It
is so convenient for those who are busy and do not
have much time due to a work load and a family's life,
so buyers could place an order anytime on the shopping
website.
iii. Competitive Prices, Discounts etc.: Items and goods
at online shops may be cheaper than at the traditional
brick and mortar shops.
iv. More control: Many times, when we opt for
conventional shopping, we tend to spend a lot more
than planned and end up buying items that aren't
exactly what we wanted (but we can't find anything
better in the store). Online, you don't have to let the
store's inventory dictate what you buy, and you can get
exactly what you want and need.

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