Resume of KASHYAP VORA

SUMMARY OF QUALIFICATIONS
 Over TWELVE years of experience as Sr. IT Consultant in Information Technology industry with
focus on Technical Program Management, ScrumMaster, Project Design & Project Architecture,
Information & Data Management, Cost Control, Scope & Time Management, Quality & Performance
Management, Business Process Improvement, System Analysis & Design; expertise in implementation
of IT projects using Project Management methodologies.
 Extensive experience in diversified sectors including Healthcare, Personal & Commercial Insurance,
Property & Casualty Insurance, Telecommunication, Retail & e-Commerce (Web Merchandising),
Commercial & Investment Banking and Credit Card services.
 Strong skills in Data Warehouse Design using Star Schema roll out for the fact and dimension tables.
Design of cubes, partitions, and aggregations with excellent knowledge of Type 2 Data modeling.
 Expertise in application development with Full Lifecycle implementation of large Data Warehouse
including Project Scope, requirements gathering, Star Schema Design, Snowflake Schema, Data
Modeling and ODS.
 Strong experience in Data Analysis, Data Migration, Data Cleansing, Transformation, Integration, Data
Import, and Data Export using multiple ETL tools such as Informatica PowerCenter.
 Ability to work with Scrum teams to develop project plans, roadmaps and manage the product (feature)
backlog. Demonstrated effective Project Management skills through the development of project plans,
resource allocation, plan execution, consistent communications with project team members and
stakeholders, status reviews and delivery of agreed upon results.
 Thorough knowledge of eCommerce architecture; ATG framework its functional limitations and the
platform features, application capabilities, etc. including industry wide terminologies like B2B, B2C,
C2B, C2C with its eCommerce categories and strong knowledge of PCI DSS (Payment Card Industry
Data Security Standards) standards.
 Technical expertise in handling large-scale platform architecture, integrations, development using
Java/J2EE Technologies. Ability to integrate / rollup multiple Projects within Program and thereby
rollup program metrics, KPIs to Portfolio level for management reporting and status updates.
 Ability to deal with unstructured, complex Projects and Programs that required effective communication
and negotiation skills to define and gain agreement on appropriate actions.
 Delivered cost-effective, high-quality Projects and Programs on-time through application of PM
guidelines, standards (best practices) and effective controls while meeting requisite compliance
requirements (Sarbanes-Oxley, GxP etc.).
 Strong knowledge of application and systems performance improvement techniques, integration
technologies, approaches and patterns, Web APIs / Web Service API calls (SoapUI / SOAP, RESTful
API, SOA, XML, HTTP like GET / PUT / POST / DELETE, JSON, BitTorrent, Web 2.0, etc.).
 Strong knowledge of security aspects like risks and threats, authentication, authorization, certificates,
encryption. Experience in utilizing frameworks and re-usable components.
 Achieved effective control on the Project and Program through management of scope, estimating,
accounting, budget management, risk management and project closeout.
 Proven expertise in successfully implementing, rolling out large scale Projects and Programs of multi-
million-dollar investments with potential in generating remarkable ROI (Return on Investment).
 Experienced in managing Projects and Programs by leveraging standard industry Project Management
frameworks (e.g.: PMBOK) and Software Development Lifecycle methodology (e.g.: Agile, Waterfall,
XP etc.)
 Proficient in using Project Management & Requirements Managements tools such as MS Project, MS
Visio, Word, Excel (including Pivot tables, Macros and Vlookup), Rational Requiste Pro, ReqTrace
Web, Caliber RM, Optimal Trace, ClearCase and ClearQuest.
 Proficiency in elaborating the Use cases, writing Test cases, and preparing Requirement Traceability
Matrices (RTM).
Certification:

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Resume of KASHYAP VORA

Project Management Professional (PMP) by PMI (Project Management Institute).

Certified ScrumMaster (CSM) by Scrum Alliance.
Certified Data Scientist i.e., Data Science Professional (from John Hopkins University).

TECHNICAL SKILL
Skills: Windows 95/98/NT/2000/XP/Vista/7, MS Visio, MS Access, MS Word, MS Excel, MS
Project, Rational Rose Enterprise, IBM Rational Software Architect, Microsoft Project,
Rational Requisite Pro, Atlassian JIRA, CA’s Rally, MS SQL Server 7.0/2000, PL/SQL,
CSS (Cascading Style Sheet), OLTP & OLAP, Synon/2E, COBOL, IBM AS/400, CICS,
DB2, SAP ERP R/3 MMWM, ERWIN Data Modeler 4.2/4.1/4.0, Planview, Informatica,
HTML, Dream Weaver, MS FrontPage, IBM COGNOS (Report Studio, Query Studio,
Framework Manager, Virtual View Manager, Business Insight Dashboard), Oracle BI
Enterprise Edition (OBIEE), C#, C++, R Programming Language (Version 3.2.5), Minitab,
XML, XSD, WSDL, X12, SAP PowerDesigner, SAP PowerBuilder, Analysis of Variance
(ANOVA) and Experimental Design, Total Quality Management and Lean Six Sigma
Manufacturing Methodologies, SAFe (Scaled Agile Framework) Practitioner, PMI’s
PMBOK guidelines & standards, TOGAF (The Open Group Architecture Framework),
IIBA’s BABOK guidelines & standards, Business Architecture Guild’s BIZBOK standards
& guidelines, Enterprise Information Architecture (EIA) framework.

PROFESSIONAL EXPERIENCE
Jun ‘19 - Present City of New York, Department of Homeless Services (DSS)
Sr. IT Project Manager/Scrum Master. NYC, NY

Responsibilities:
 Facilitated and drove Daily Standup Scrum call to gather updates from “The Scrum Team” members.
Helped team members resolve issues and remove critical blockers / roadblocks or impediments.
 Created, designed, and maintained Process flow for handling ‘Story Bug vs Improvement’ issue types,
using MS Visio. Recommended team members to adopt and implement the sub-process flow
accordingly during “Backlog Refinement / Grooming Sessions” in conjunction with JIRA.
 Created, designed, and maintained “Internal UAT” process flow using MS Visio. Also created and
maintained “Internal UAT” tracker sheet to log any UAT defects with the sheet and triage them during
collaborative UAT Defect Triage calls with QA Engineering team, Business Analysts and Development
Leads.
 Ensured all Scrum processes are followed so that scrum teams represent accurate status of sprints and
team backlog. Involved in Scrum of Scrum session and addressed project delivery related critical items,
raised critical risks, issues and concerns.
 Participated in building strategies and mitigation plans to overcome failures.
 Facilitated and drove Sprint Planning sessions, Sprint Retrospectives, Sprint Demo events and ensured
team members understood the context of these cadences and that the objective was met. Created and
drafted Sprint Demo sessions presentation slides to showcase Sprint Accomplishments (in form of
features delivered) and other notable Sprint Milestones, Deliveries.
 For CARES Continuity / CARES Upgrade & Income Savings Program (ISP) UI application
functionalities – Authored and maintained Release Notes PowerPoint deck by capturing final QA/QC
Testing Results validation screenshots of actual implementation [for each Iterative Sprint Cycle].
 Thus, published, and shared final PDF version of Release Notes file with entire group (Scrum team,
Training Lead, Business / Admin Lead, UI / UX Design Lead, etc.).
 Maintained, owned updating Monthly PMO Status Reports for CARES Upgrade & Income Savings
Program (ISP) FrontEnd UI Project by documenting details such as: Project Actual Start Date; Forecast
End Date; Percentage Complete; Current Status; Overall Project Health (Scope, Schedule, Cost,
Resource); Key Milestones; Accomplishments on Current Period; Plan for Next Period; Risk / Issue &
Impact; etc.

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 Created draft and maintained detail project plan with milestone delivery timelines and task level
estimates in form of Gantt Chart using MS Project Plan. Supported periodic release cycle by facilitating
Release Feature Selection meetings, organizing, and monitoring eligible release candidates in JIRA.
 Generated, maintained, and published agile metrics (e.g., velocity and burn-down), crosstab excel sheet
reports and charts helpful for Sprint Planning, Speculating Team Velocity, Overall plan inspection &
adaption during the current active sprint cycle.
 Additionally, wrote JIRA JQL queries (based on search criteria defined with Product Owner, Tech Lead
and Management team) to extract resultant record set for analysis and overall sprint health check.
 As a Requestor, created, submitted CHG Change Request tickets in ServiceNow-SNOW tool.

Environment: Atlassian JIRA, Atlassian Confluence, ServiceNow [SNOW], MS Office Suite, MS Visio,
MS Project, Angular A7, Puppet Repo, AWS DevOps CI/CD/CT, Selenium [Automation],
Postman [API Automation testing], Eclipse IDE, IBM CURAM V5.2 (upgraded to V7)
Platform [DB Server & API Services], Oracle SQL Server.

Feb ‘18 - Jun ‘19 The Vanguard Group Inc.

Principal IT Program Manager / Scrum Master Malvern, PA

Responsibilities:
 Ensured Scrum process has been followed Retail Investment Group’s (RIG) Retail Trading Solution
(RTS) department and managed team Agile Scrum dashboard on Jira. Thereby ensured the Vanguard
Agile framework has been used.
 Organized and planned Agile ceremonies, recurring cadences such as: Sprint Planning Meetings, Sprint
Review Meetings and Daily Standup Scrum status calls.
 Developed and maintained schedule / timeline, created product roadmap for the project. Identified MMF
/ MMP / MVP, Epics, Features, User Stories, etc. thereby created Jira items and planned to align stories
in Active Sprint.
 Researched and deployed new releases and enhancements into the ServiceNow live environment,
submitted Change Record (CR ticket) request along with mandatory supporting testing evidence and
implementation plan, rollout / backout plan (based on standard templates within ServiceNow) using
ServiceNow tool.
 Generated Agile reports like: Burndown Chart, Sprint Report, Velocity Chart, Cumulative Flow
Diagram, Epic Report, Version Report, Control Chart, Epic Burndown, Release Burndown, etc. in JIRA
for monitor project progress in Kanban project and sharing overall status updates.
 Created, authored, and maintained high level program delivery model for ‘Enterprise Advice – Trading’
initiative using Agile framework and guidelines, adopted DevOps principles such as ‘Shift Left’ for
Continuous Integration and Continuous Delivery (CI-CD) pipeline of work queue.
 Performed as Single Point of Contact (SPOC) for any major escalations, risks, issues, and impediments /
blockers that impacts overall project delivery. Recognize & motivate the team (Team Incredibles) to
deliver.
 Facilitated and drove collaboration sessions such as Epic-Feature Decomposition (EFD), Example
Mapping session, Feature File creation (for Cucumber), etc. part of TDD / BDD methodology.

Environment: ServiceNow (SNOW), Atlassian JIRA, Atlassian Confluence, DevOps, TopTeam Net
Client, Atlassian Bamboo V6.2.1 (NGA codes – Continuous Integration & Continuous
Deployment build server), BMC’s Control-M Workload Automation, Cucumber (Mutation
testing) / Gherkin, Maven (legacy monolith build package), Jenkins Cloudbees (legacy
monolith codes), SailPoint IdentityIQ (IAM & My Crew Access role), SONARQube (code
quality – continuous integration pipeline), Slick Edit Pro, Enterprise Splunk, Atlassian
Bitbucket, MicroFocus’s SBM (Solutions Business Manager) / TeamTrack (for RMT tickets
– Process Management & Workflow Automation platform), RESTFul API, Java Spring
Boot, Ansible Tower (Code deploy), BMC’s Bladelogic, IBM DB2 Database, SharePoint.

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Dec ‘16 - Feb ‘18 Fidelity Investments (FMR)

Principal Technical Program Manager / Scrum Master Smithfield, RI

Responsibilities:
 Interacted with stakeholders, facilitated multiple fusion sessions, and delivered the end results of work
that provided necessary requirements to the delivery team which thereby built and supported technology
solutions.
 Created and maintained project timelines and roadmap in MS Project that closely aligned with
Enterprise-wide deployment cycle.
 Developed, troubleshoot, and implemented new updates to application on ASP.Net server and its SQL
database. Created ASP.Net web forms containing C# code for business and data access logics.
 Responsible for managing several projects ranging up to $60M in size aimed at replacing legacy systems
and integrating with other complex systems. Also responsible for project initiation, planning, execution,
monitor / control and close-out of programs, customer interface, customer review meetings, proposal
development and subcontract management.
 Developed project plans specifying goals, dependencies, staffing, deliverables, milestones, scheduling,
and identification of risks, contingency plans, and allocation of available resources. Provided leadership
by facilitating project definition, planning, budgeting, scheduling, and resource planning to accomplish
project objectives while managing applicable scope, quality, time, and cost constraints.
 Worked with tools such as Jira and Confluence to provide transparency of scope. Worked with our
delivery team(s) including QA Data Services and engineering to ensure that we are meeting the needs of
our stakeholders plus delivered solid, quality products to production.
 Performed server logs analysis on Linux and UNIX servers used by enterprise-wide business units,
thereby leveraged Splunk GUI tool to read and extrapolate pertinent meta data from these server logs.
 Used tools like Jira, ITEC PPMC, Confluence, etc. to track, monitor, delegate tasks / activities, operate
different project aspects and functions.
 Derived insights out of ambiguity – understood, processed, and interpreted complex data sets. Analyzed
complex business data & identified patterns in the data using algorithms from statistics and machine
learning.
 Developed and improved algorithms and methodologies to handle, browse, process, and visualize
structured and unstructured data.
 Worked with other program leaders to drive the definition and refinement of the program backlog.
Ensured cross-value stream coordination and collaboration. Maintained metrics that provided visibility
to stakeholders on program-level plans, progress, and quality.

Environment: MS Office Suite, MS Visio 2013, MS Excel Pivot Tables, MS Excel, MS Excel VLookUp,
MS Excel Macros, Splunk Enterprise 6.5, Oracle 11g, .Net, CyberArk EIAM (Enterprise
Identity & Access Management), IBM InfoSphere Optim Data Privacy, ServiceNow,
VMWare Tools, Oracle 11g Client 11.2.0.2 r01.02, Quest TOAD for Oracle, Informatica
Power Center, MS SQL Server, ITEC (IT Enablement Center) ALM, Atlassian Confluence,
Atlassian JIRA, Document Central, IBM DB2 Advanced Recovery Expert & Merge
BackUp, HP PPMC (Project & Portfolio Management Center).

May ‘16 - Dec ‘16 Verizon Wireless

Sr. IT Program Manager / Scrum Master Warren, NJ

Responsibilities:
 Authored, owned, managed, and maintained 1Pagers to give brief overview of the products / services to
be created and maintained in our MCS / SCM portal. Facilitated meeting sessions with Product
Managers, Product Owners, Architectures and Analyst to hash out visio IoT (Internet of Things) Vendor
flows, Order Fulfillment Flows and Order Processing Flows. Participated in and led the program

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steering committee reviews and gate approval.

 Established program level cadence and driven agile ceremonies (e.g., PI Planning, Product Management
Council, Scrum of Scrums, Sprint retrospectives, Sprint execution). Actively managed the program
scope, budget, risks, issues, deliverables, and schedule of individual program tasks, as well as timely
reporting of program status.
 Planned, created, designed, managed, and baselined draft high-level Project Scope, In-Scope & Out-
Scope Functionalities, Draft SLAs (for 3rd party vendors / partners), Baseline Project Timelines & Gantt
Chart at project implementation level with external 3rd party vendors / partners (to accomplish System
Integration Testing [SIT] milestone) system application.
 Defined, designed, and elicited core business objectives to deliver qualitative product, program and
project with optimum utilization and the most efficient use of enterprise resources. Understood release
windows and cycles of legacy systems and ensured deployments are aligned with Project timelines.
 Managed project charter, project plans, scope statement, project execution, risk mitigation, contingency
plan and achievement of project and program objectives. Managed SIT & UAT test activities by
ensuring defects are logged accurately in JIRA and issues resolved appropriately.
 Created, aligned, and logged EPICS, User Stories / Features, Tasks (Development, Infrastructure & QA
Tasks), Bugs, Defects, BRs (Build Requests), DRs (Deployment Requests), Issues, etc. in JIRA tool.
 Effectively and lucidly communicated project risks, issues (especially launch gating), dependencies,
progress status, launches, concerns and retrospectives in structured RAID template designed and
choreographed by.

Environment: Activiti BPM, XML Spy, RestFUL API, SoapUI, Planview, HP Quality Center ALM
(Application Lifecycle Management) 12.20 & 12.01, .Net, Quest TOAD For Oracle 12.0
(64bit), Programmer’s Notepad, PuTTY.exe, JIRA, CA’s Clarity PPM, Cloudsite
SharePoint, Confluence, DB2 AppDevClient 9.7, MS Project 2007, MS Office 2007, MS
Visio, Open-Source XML tools, Oracle Client 11g R2 11.2.0.1.0, Techsmith’s SnagIT
Editor 12, SQL Developer 4.1.3.

Jul ‘15 - May ‘16 Chubb Insurance/Chubb Group of Insurance Companies

Sr. IT Project Manager/Scrum Master Whitehouse Station, NJ

Responsibilities:
 Created and documented roadmap for meetings with ACE. Baselined documents used for source to
target mapping. Understanding CHUBB's system and applications i.e., Target system for CLIENT INT
project.
 Managed the critical day-to-day operational elements of assigned project including project vision /
objectives, financials, scope, quality, schedule, resourcing, vendor management, dependencies, risks,
status reporting, stakeholder engagement, business readiness / organizational change management, value
realization necessary to deliver specified requirements, objectives, and value.
 Responsible for managing and executing data migration activities for data to be migrated from the
legacy system to the new solution as part of this project. Responsible for the coordination and
completion of projects and programs.
 Also, responsible to set deadlines, assign responsibilities, monitor, and summarize progress of project
and program.
 Designed, developed, and maintained consistency of the Pre-landing and Landing tables “Generic
Landing Layout” file / sheet that the core execution team leveraged for Source to Target Mapping
sessions.
 Created and documented High Level Data Movement and Data Flow diagrams, High Level & Detailed
Conceptual Architecture diagrams using BPMN (Business Process Model and Notation) standards
encapsulating every system component within Visio flows.
 Developed project execution & implementation methodology and approach to ensure proper project
structure and process.

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 Defined project objectives, scope, timelines, and success criteria. Owned overall Project planning,
tracking, status reporting and issue / risk management (RAID log matrix tracker sheet). Ensured that
project integration deliverables meet business needs.
 Managed relationships with the legacy system stakeholders.

Environment: Informatica Data Director (IDD), Informatica Analyzer, DB2, Informatica Power Center,
MDM, Oracle 11g, Information Builder’s WebFocus 8, IBM Cognos Report Studio 10, IBM
Lotus Notes, CICS, Cobol, Oracle SQL Server, MS Visio, MS Office Suite, MasterPiece,
Guidewire policy admin system, CAAS, Yacht, PLS, ORCA, DRC, SharePoint.

Jul ‘14 - Jul ‘15 Bed Bath and Beyond

Sr. Technical Project Manager / Scrum Master Union, NJ

Responsibilities:
 Monitored and audited project, program milestones and critical dates to identify potential jeopardy of
project schedule and identified ways to resolve schedule issues, provided required project status
reporting, assessed variances from the project plan, gathered metrics and developed and implemented
changes as necessary to ensure that the project remains within specified scope and is within time, cost
and quality objective.
 Designed, implemented User Interface Layer using ASP.Net and VB.Net Web Forms. Developed test
strategies and owned the stability and predictability of the product. Involved in Query building, data
validation and troubleshooting data anomalies.
 Created, edited image designs for the web page logos and graphics using Photoshop CS3. Defined the
scope, objectives and deliverables of the project including the review of user requests and participated in
decisions regarding project feasibility and direction from a technical perspective.
 Created / Documented, managed, controlled, and delivered user stories, features, and functionalities in
form of Story or Functional Requirements (i.e., formal FRD) within the CCM & RM tools respectively.
 Updated the tools with appropriate COS (Condition of Satisfaction) / Acceptance Criteria, Story Title,
Card, Conversation, Assumptions etc. by following standardized Agile SCRUM methodology/process.
 Also created / documented, managed, controlled, and delivered Epic, Features, Story, Tasks, Spikes by
breaking these out appropriately and then tie them back to the concerned Feature and Story within the
RM (Requirements Management) tool.
 Oversaw and created business and functional requirements documents.
 Directed changes for e-commerce pages and took accountability for their sales results. Improved
ecommerce site conversion rate to best-in-class level. Improved ecommerce site satisfaction in user
feedback to best-in-class level.
 Collaborated with the development team to enforce the implementation of requirements throughout the
entire coding cycle and managed change request using Rational Clear Quest.

Environment: IBM’s Rational Tools, IBM Requirement Management Tool, IBM Change & Configuration
Management Tool, RMTrack – Defect Tracking, JIRA, C#, ATG eCommerce Platform,
TIBCO, Riversand’s PIM (Product Information Management), Tableau, QlikView, STIBO’s
PDM (Product Data Master), Web2.0, Oracle SQL Server Developer, Microstrategy, Oracle
Endeca, UNIX, Java, .Net.

Jan ‘13 - Jul ’14 Maryland Department of Health & Mental

Hygiene
Lead Technical Project Manager/IT Project Manager Baltimore, MD
CSC – CNSI

Responsibilities:

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 Reviewed, analyzed, evaluated business processes, and associated IT application requirements. Provided
overall technical control and management of the MMIS system to ensure that schedules are met, and
resource utilization is maximized to achieve goals and objectives.
 Provided end-to-end project management for complex IT projects and programs that included
requirements gathering, analysis, design, planning, development, implementation, and testing of
technology solutions to ensure project requirements have been met and to ensure conformance to federal
required and state agency development standards and methodology.
 Responsible for the overall program management, coordination, execution, control, and completion of
IT activities related to MERP (Medicaid Enterprise Restructuring Project). Developed project scopes
and objectives, involving all relevant stakeholders, and ensured technical feasibility.
 Created and maintained project plan, developed, and maintained budget, identified project risks and
mitigation strategies, managed issues, oversaw and documented all aspects of the specific projects.
 Worked closely communicating with Stakeholders and Sponsors to ensure that scope, timeline, budget,
and quality of project aligns with approvals for the project.
 Identified specifications for billing and accounts receivable requirements, presented information to
technical team to identify system requirements. Worked extensively with developing business rules
engine enabling business rules such as referral, prior authorization, eligibility, claims processing &
billing essential.
 Prepared and gave presentations on the project direction and status to Maryland DHMH senior
management as required. Planned, managed, and monitored projects from conceptual phase through
implementation for projects.

Environment: MMIS / CMS Regulations, HIPAA Privacy, Wire Framing, UML, SCRUM, eCAMS &
ProviderOne (CNSI owned & developed Claims Administration System), iLotus Notes,
IBM COGNOS 10 Report Studio, Oracle Financials, JIRA (Defect Tracking Tool),
ReqTrace Web 2.1, Oracle SQL Developer, J2EE, .Net, Oracle ODBC, Oracle BI Enterprise
Edition 11g, MS Office Suite, MS Excel, MS Project, SharePoint, RUP (For MMIS
Development), Informatica PowerCenter, Enterprise Architect 10 UML (SPARX System’s
EA Visual Modeling Platform).

Oct ‘11 - Jan ‘13 Medco Health Solutions Inc.

IT Project Analyst / Scrum Master
Express Scripts Inc., Franklin Lakes, NJ

Responsibilities:
 Gathered all the Reporting Requirements and functional requirements through JAD sessions, formal
interviews and brain storming sessions from the Business Owners and stakeholders based on the project
scope and documented it in form of FRDs and Use-Cases in CaliberRM / Optimal Trace.
 Reviewed and analyzed IT project plans and made recommendations regarding project feasibility,
direction, and prioritization. Measured and reviewed project progress; adjusted project plans and
interacted with all relevant parties from Express Scripts, Express Scripts Steering Committee and
Executive Committee.
 Involved in analysis, design, and implementation of the following systems – Control Management
Reporting and Security Systems: generation of daily, weekly, and monthly reports of hospital patients'
activity.
 Medical Billing & Collection Systems: generation of daily billing activity based on patient records &
establishment of collection protocols. Accounting Systems: Financial Statement generation and analysis
according to government standards & protocols.
 Ensured plan is delivered on-time, within scope and within budget. Developed a detailed project plan to
monitor and track progress. Ensured plan is 'backed off' into Legacy plans and roadmaps. Iterated and
delivered plan through the project lifecycle.

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 Assisted in development of the reports using Cognos Report Studio and Framework Manager.
Developed Forms, Reports and Queries using MS Access and Excel (including Pivot tables, Vlookup
and Macros).

Environment: RUP, SharePoint, IBM AS/400, IBM Cognos 10 (Report Studio, Query Studio, Framework
Manager, Virtual View Manager, Business Insight Dashboard), UNIX, MS SQL Server
2008, T-SQL, Teradata IW, BRIO Query Intelligence, MS Office Suite, MS Project, MS
Visio, ORACLE SQL Server Developer, DB2, Informatica Powercenter, Oracle BI
Enterprise Edition 10g, CAs ALL Fusion Harvest, HP Quality Center, EDI, XML, .CSV
(Comma Delimited), Rational Clear Quest, Anchor DW, Foundation14 (F14), CaliberRM
64Bit Production, Optimal Trace, MagicDraw UML.

Apr ‘10 - Sep ‘11 CVS Caremark

Technical Project Analyst Richardson, TX

Responsibilities:
 Gathered, analyzed, documented business and technical requirements from both formal and informal
sessions and validate the needs of the business stakeholders, thereby drafting the Technical Design
Document (TDD) and System Specification Document (SSD).
 Collaborated with project team members to plan and execute projects according to those policies and
procedures. Created, owned, developed, and maintained key PMO deliverables like: Project Charter,
Scope Statement, Project Plan / Gantt Chart, Product Roadmap, Work Breakdown Structure (WBS), etc.
 Developed project definitions, project scope, cost/benefit and risk analysis, work plans, daily and weekly
progress reports, and presentations. Created and tested scripts for the premium calculations and claim
limits and deductible.
 Responsible for communicating project status to the team. Facilitated and was available for routine
communications that included: project meeting minutes, performance-to-project plan, project risks and
other project statuses.
 Tracked costs and performance, service levels and other metrics required to ensure project goals and
objectives are met. Consistently provided internal and external stakeholder communications and
progress reports that effectively outlined the project status, risks, issues, and action plans to ensure
project success.

Environment: RUP, SharePoint, Synon/2E, COBOL, IBM AS/400, CICS, Cognos 8, DB2, Microsoft SQL
Server 2008, T-SQL, SSIS, SSRS, SSAS, MS Excel, MS Word, MS Access, MS Project,
MS Visio, ERWIN, Data Stage, OiM (Oracle Identity Manager), Oracle, PL/SQL, PC
Media, Oracle BI Enterprise Edition 10g, CAs ALL Fusion Harvest, HP Quality Center,
Velocedi/Claredi, EDI, XML, DIAMOND, COSMOS, FACETS, Rational Rose, Bugzilla,
Snagit, Adobe Acrobat Professional.

May ‘07 - Jul ‘08 BNP Paribas

IT Project Analyst India

Responsibilities:
 Responsible for daily, weekly, and monthly reporting on metrics spanning the operational trade lifecycle
including trade volumes, trade edits, matching, settlement, and positions / balances.
 Analyzed the AS-IS and TO-BE processes to understand the key findings, the short-term considerations,
the long-term considerations, and its benefits.
 Owned the entire reporting process. Interacted with the ETL team, developer(s), management, and
account holders to get the requirements, document them, design templates, and write specifications.
 Established project management processes and methodologies to ensure assigned projects are delivered
on time, within budget and met high quality standards and Leadership expectations using the appropriate

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tools.
 Involved in the testing phase right from the Unit testing to the User Acceptance testing. Documented
existing and proposed process flows, analyzed current and target system, and conducted GAP analysis
from the reporting requirements to the existing data in ODS.

Environment: RUP, Requisite Pro, Data Stage, Rational Tools, Cognos 8, MS Project, MS Word, MS
Excel, MS Visio, MS Office Suite, Rational Rose, Windows Vista, ERWIN, MS SQL
Server, PL/SQL, SSIS, SSRS, SSAS, Crystal Reports XI.

EDUCATION
Master of Science in Engineering, New Jersey Institute of Technology, Aug ‘08 - Dec ‘09.

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