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Hammad Project File (B20102089)

The project focuses on developing a queuing model and simulation for the Eye Care Hospital to improve patient flow and resource management in ophthalmological services. Key objectives include reducing waiting times, optimizing appointment scheduling, and enhancing patient experience. The implementation of this simulation aims to achieve operational cost efficiency, informed decision-making, and better resource planning.

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Hammad Waseem
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11 views5 pages

Hammad Project File (B20102089)

The project focuses on developing a queuing model and simulation for the Eye Care Hospital to improve patient flow and resource management in ophthalmological services. Key objectives include reducing waiting times, optimizing appointment scheduling, and enhancing patient experience. The implementation of this simulation aims to achieve operational cost efficiency, informed decision-making, and better resource planning.

Uploaded by

Hammad Waseem
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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DEPARTMENT OF COMPUTER

SCIENCE
MORNING PROGRAMME

BSCS (SECTION A)

3RD YEAR
COURSE: MODELING

AND SIMULATION

SUPERVISOR: MISS SHAISTA RAIS

PROJECT FILE
SUBMITTED BY:Muhammad Hammad Waseem – B20102089

Queuing Model and Simulation Project for Eye Care


Hospital
The simulation and queuing model at the Eye Care Hospital are designed to
streamline patient flow and enhance resource management within
ophthalmological services. Ophthalmological services refer to medical services
related to the diagnosis, treatment, and care of eye disorders and diseases.

Objectives:
The primary objectives of this model include:

• Reducing waiting times for eye examinations and treatments.


• Optimizing the appointment scheduling process.
• Enhancing the overall patient experience within the eye care
department.

Benefits of Simulation Implementation in Eye Care


Hospital:

Enhanced Patient Flow Management:


Optimal Staff Allocation for Eye Exams/Treatments

Resource Utilization to Reduce Patient Waiting Times

Improved Patient Experience and Satisfaction:


Minimized Queue Lengths and Waiting Times for Eye Care Services

Elevated Patient Satisfaction and Retention

Operational Cost Efficiency:


Labor Cost Reduction through Efficient Queue Management

Impact on Profitability through Resource Optimization


Realistic Scenario Preparation:
Preparedness for High-Volume Hours and Seasonal Variations

Handling Patient Demand Fluctuations Effectively

Refinement of Eye Care Processes:


Identification and Mitigation of Service Bottlenecks

Targeted Process Improvements for Smoother Service Flows

Informed Decision making with Data:


Utilization of Simulation Data for Operational Decision Support

Informed Staffing and Layout Decisions for Enhanced Efficiency

Resource Planning and Optimization:


Equipment, Supplies, and Space Requirement Forecasting

Resource Allocation Based on Predicted Patient Demands

Eye Care Hospital Simulation Plan:

Initial Parameters and Hospital Setup:


Defining Eye Care Department Layout and Parameters

Staffing Availability, Patient Arrival Rates, Service Time Estimations

Simulated Patient Flow:


Generation of Simulated Patient Arrivals for Eye Care Services

Implementation of Effective Queue Management Systems

Simulation of Eye Care Services:


Mimicking Treatment Processes and Doctor-Patient Interactions
Tracking Patient Time from Arrival to Treatment Completion

Data Collection and Analysis:


Gathering Essential Data Points during Simulations

Analysis of Wait Times, Service Durations, Patient Flow Metrics

Execution and Iteration of Simulations:


Running Iterative Simulations for Specified Durations

Repeated Simulation Cycles for Accuracy and Consistency

Performance Metric Evaluation:


Calculating Key Metrics, Average Wait Time, Queue Length, and Service Utilization etc.

Metrics for Assessing and Enhancing Patient Experience

Insights Visualization and Analysis:


Visual Representation of Simulation Results (Graphs, Charts)

Interpreting Insights for Process Optimization and Improvements

Scenario Based Testing and Optimization:


Experimenting with Various Operational Scenarios

Analyzing Effects on Queue Management and Patient Wait Times

Efficiency Enhancement and Configuration:


Finding Optimal Configurations for Eye Care Service Operations

Efficiency Improvement through Parameter Adjustments

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