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The document outlines issues related to audio services on a Windows computer, specifically noting that audio services are not responding while other potential issues were found to be absent. It indicates that the Windows Audio and Windows Audio End Point Builder services must be running for audio functionality. The document also includes details about the computer's configuration and the troubleshooting package used.

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Praveenk Pandey
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22 views3 pages

Report

The document outlines issues related to audio services on a Windows computer, specifically noting that audio services are not responding while other potential issues were found to be absent. It indicates that the Windows Audio and Windows Audio End Point Builder services must be running for audio functionality. The document also includes details about the computer's configuration and the troubleshooting package used.

Uploaded by

Praveenk Pandey
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Playing Audio

Issues found
Audio services not responding Not fixed
Restart audio services Completed

Potential issues that were checked


Audio enhancements didn't load Issue not present

One or more audio service isn't running Issue not present

Audio device is disabled Issue not present

Audio device muted Issue not present

Audio device isn't set as default Issue not present

Audio format not set to default Issue not present

The speaker, headset or headphone is unplugged Issue not present

Issues found

< Audio services not responding Not fixed

Restart audio services Completed


Both the Windows Audio and the Windows Audio End Point Builder services
must be running for audio to work correctly. At least one of these services isn't
responding.

Potential issues that were checked

Audio enhancements didn't load Issue not present

One or more audio service isn't running Issue not present


Both the Windows Audio and the Windows Audio End Point Builder services
must be running for audio to work correctly. At least one of these services isn't
running.

< Audio device is disabled Issue not present


The audio device you selected is currently turned off in Windows.

Device state

State information about the audio device.

State: Enabled
Status code: 1
Help link: https://msdn.microsoft.com/en-us/library/aa363230(VS.85).aspx

Audio device muted Issue not present


Audio can't play if the device is muted.

Audio device isn't set as default Issue not present

file:///C:/Users/pp700/AppData/Local/ElevatedDiagnostics/2550435360/2025011908.00... 19-01-2025
Page 2 of 3

The default audio device is usually used to play or record sounds on your
computer.

Audio format not set to default Issue not present

The speaker, headset or headphone is unplugged Issue not present


An audio device must be plugged in to play or record sound.

Detection details

Audio endpoint

Type of audio device being diagnosed.

Endpoint: Render

Audio endpoint

Type of audio device being diagnosed.

Endpoint: Render

Installed audio devices

This file contains the details stored in the registry for all installed audio devices.
File Name: Registry log.txt

Installed audio devices

This file contains the details stored in the registry for all installed audio devices.
File Name: Registry log.txt

Collection information

Computer Name: PRAVEEN


Windows Version: 10.0
Architecture: x64
Time: Sunday, January 19, 2025 1:33:08 PM

Publisher details

Sound
Troubleshoot problems that prevent your computer from playing or recording sound.

Package Version: 4.5


Publisher: Microsoft Windows

Playing Audio
Find and fix problems with playing sound

Package Version: 4.5


Publisher: Microsoft Corporation

Hardware and Devices


Find and fix problems with devices and hardware.

file:///C:/Users/pp700/AppData/Local/ElevatedDiagnostics/2550435360/2025011908.00... 19-01-2025
Page 3 of 3

Package Version: 4.1


Publisher: Microsoft Windows

file:///C:/Users/pp700/AppData/Local/ElevatedDiagnostics/2550435360/2025011908.00... 19-01-2025

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