IT Application Tools in Business
IT Application Tools in Business
FOR
IT 202
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WEEK 1. INTRODUCTION TO INFORMATION TECHNOLOGY
IN BUSINESS
Random Access Memory (RAM): Temporary memory used to store data that is
actively being processed by the CPU. It enables quick data access, improving
efficiency.
Storage Devices:
Hard Disk Drives (HDD): Magnetic storage devices that retain data even
when powered off, commonly used for long-term data storage.
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Solid State Drives (SSD): Faster and more reliable storage devices
utilizing flash memory, speeding up data access and transfer.
Input Devices: Tools that allow users to input data into a computer, including
keyboards, mice, and scanners.
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Output Devices: Devices that present processed data to users, such as monitors,
printers, and speakers.
2. Software Components
Software consists of the non-tangible instructions that tell hardware how to perform
tasks. Broadly, software can be categorized as follows:
Operating Systems (OS): The fundamental software that manages hardware
resources and provides a user interface for interaction with the computer.
Examples: Microsoft Windows, macOS, Linux.
Application Software: Specific programs designed to help users perform tasks.
This category includes:
o Productivity Software: E.g., Microsoft Office Suite (Word, Excel,
PowerPoint), Google Workspace.
o Design Software: E.g., Adobe Creative Suite (Photoshop, Illustrator).
o Database Software: E.g., Oracle Database, MySQL, Microsoft SQL
Server.
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Security Software: Programs designed to protect systems and data from cyber
threats.
Examples: Antivirus programs (McAfee, Norton), firewalls, encryption
tools.
Utility Software: Tools designed to help manage and maintain computer
resources.
Examples: Disk cleanup tools, backup software, and file management
utilities.
3. Networking Components
Networking involves the interconnection of hardware devices to facilitate communication
and resource sharing. The key components of networking include:
Routers: Devices that route data packets between networks, directing internet
traffic to various destinations.
Switches: Devices that connect multiple devices on the same network, allowing
efficient data flow between them.
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Modems: Devices that modulate and demodulate signals for data transmission
over telephone lines or cable systems, providing internet access.
Wireless Access Points (WAPs): Network devices that allow wireless-capable
devices to connect to a wired network using Wi-Fi.
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IT Professionals: Individuals who manage, support, and implement IT
infrastructure, including systems analysts, network engineers, and IT support
staff.
End Users: Employees who utilize IT systems and applications for their daily
tasks, requiring training and support to maximize technology use.
Management: Leaders and decision-makers who oversee IT initiatives and
ensure that technology aligns with organizational goals.
Impacts of IT on Business
The integration of IT has far-reaching consequences on business operations,
enhancing several key areas:
Enhanced Productivity: By automating routine, repetitive tasks, IT systems
removed the bottlenecks caused by manual processes. This automation leads to
improved accuracy and significant time savings.
Improved Communication: The advent of IT tools, such as email, instant
messaging, and video conferencing platforms, has revolutionized how employees
interact. This technology fosters real-time communication across geographical
boundaries, ensuring team collaboration remains intact regardless of location.
Data Analytics: The capacity to collect, store, and analyze massive amounts of
data empowers businesses to make informed decisions that drive success.
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WEEK 2. WORD PROCESSING APPLICATIONS
Overview
Word processing applications are essential tools that enable users to create, edit,
format, and store text documents. These applications significantly enhance
communication and documentation processes within business environments.
Proficiency in using these tools is vital for producing professional-looking documents
that convey information effectively.
Examples of Word Processing Applications
1. Microsoft Word
Microsoft Word is one of the most widely used word processing applications globally. It
offers a comprehensive range of features, including:
Document Formatting: Users can format text with various fonts, sizes, and colors.
Collaboration Tools: Features like track changes and comments facilitate team
collaboration.
Templates: A variety of templates for resumes, letters, and reports are available.
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2. Google Docs
Google Docs is a cloud-based word processor that allows for real-time collaboration.
Key features include:
Online Collaboration: Multiple users can edit the same document simultaneously.
Access from Anywhere: Documents can be accessed and edited from any device
connected to the Internet.
Version History: Users can view and restore previous versions of a document.
3. LibreOffice Writer
LibreOffice Writer is a free and open-source word processing application that offers
several robust features:
Compatibility: Supports a variety of document formats, including Microsoft Word
files.
Formatting Tools: Includes advanced formatting options for creating professional
documents.
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Customizable Interface: Users can modify the interface to better suit their
workflow.
4. Apple Pages
Apple Pages is part of the Apple iWork suite and is designed for macOS and iOS users.
Key features include:
User-Friendly Interface: Intuitive design that simplifies document creation.
Integration with iCloud: Allows users to access and collaborate on documents
across Apple devices.
Graphic and Layout Tools: Provides advanced options for formatting text,
images, and layouts.
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WPS Office Writer is a free word processing software that offers a pleasant user
experience. Notable features include:
Multiple Features: Includes tools for document editing, creating tables, and
formatting text.
Cross-Platform Availability: Compatible with Windows, macOS, Android, and iOS.
Templates and Wizards: Offers a variety of templates to simplify document
creation.
6. Zoho Writer
Zoho Writer is part of the Zoho Office Suite and is a cloud-based word processor.
Features include:
Real-Time Collaboration: Allows multiple users to work on a document at the
same time.
Document Sharing: Easy sharing options with permissions for viewing and
editing.
Writing Assistance: Offers AI-powered suggestions for grammar and style
improvements.
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WEEK 3. SPREADSHEET APPLICATIONS
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arithmetic operations (addition, subtraction) or complex calculations
involving multiple datasets.
Data Visualization:
o Spreadsheet applications include tools that create visual aids, such as pie
charts, bar graphs, and line charts. Data visualization is crucial for
interpreting data at a glance, as it enables quick assessments and
comparisons.
Advanced Functionality:
o Spreadsheet applications offer advanced features that facilitate deeper
analysis and manipulation of data. Functions such as VLOOKUP allow
users to find information in large datasets quickly, while pivot tables
summarize complex data for easier interpretation.
Examples of Spreadsheet Applications
1. Microsoft Excel
Microsoft Excel is one of the most widely used spreadsheet applications globally. It
offers:
Advanced Functions: Supports complex formulas and functions, including
financial, statistical, and logical functions.
Data Visualization: Built-in tools for creating charts, pivot tables, and graphs to
visualize data.
Collaboration Features: Allows for real-time collaboration through OneDrive and
SharePoint.
2. Google Sheets
Google Sheets is a cloud-based spreadsheet application that provides several benefits:
Real-Time Collaboration: Multiple users can edit the same document
simultaneously from different locations.
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Integration with Google Services: Seamlessly integrates with Google Drive,
Google Forms, and other Google services.
Accessibility: Accessible from any device with an internet connection, making it
convenient for users on the go.
3. Apple Numbers
Apple Numbers is part of the Apple iWork suite, primarily designed for macOS and iOS
users. Key features include:
User-Friendly Interface: Intuitive design that allows for easy organization and
editing of spreadsheets.
Templates: Offers a variety of templates for different types of documents, such as
budgets and invoices.
Data Visualization: Includes options for creating interactive charts and graphs
that enhance presentations.
4. LibreOffice Calc
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LibreOffice Calc is a free, open-source spreadsheet application that offers various
functionalities:
Compatibility: Supports multiple file formats, including Microsoft Excel formats.
Powerful Functions: Contains advanced functions for data analysis and
manipulation, similar to those found in paid applications.
Customization Options: Users can create and customize their spreadsheets with
unique templates and layouts.
5. Zoho Sheet
Zoho Sheet is a cloud-based spreadsheet application that focuses on collaboration and
integration. Its features include:
Collaboration Tools: Users can edit spreadsheets simultaneously, leave
comments, and track changes.
Data Analysis Features: Advanced features such as pivot tables and conditional
formatting for in-depth data analysis.
Integration with Zoho Applications: Easily integrates with other Zoho software,
offering a comprehensive suite for business management.
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6. WPS Office Spreadsheets
WPS Office Spreadsheets is a free and versatile spreadsheet application that includes:
Familiar Interface: A layout similar to Microsoft Excel that makes it easy for users
to transition.
Multiple Platform Support: Available on Windows, macOS, Android, and iOS.
Rich Functionality: Offers essential functions such as formulas, charts, and data
sorting.
7. Smartsheet
Smartsheet is a cloud-based work execution platform with strong spreadsheet
capabilities. Features include:
Project Management Integration: Combines spreadsheet functionality with project
management features, such as Gantt charts and task assignments.
Collaboration Features: Real-time updates, sharing capabilities, and commenting
for team collaboration.
Templates: A variety of templates for project tracking, budgeting, and reporting.
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8. Airtable
Airtable is a versatile application that combines spreadsheets with database
functionalities. Key features are:
Customizable Interface: Users can switch between grid, calendar, gallery, and
Kanban views to visualize data differently.
Collaboration Tools: Supports team collaboration and real-time editing, making it
suitable for project management.
Integration Capabilities: Can connect with numerous third-party applications to
enhance its data management capabilities.
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Design Principles:
o Good presentations are built on sound design principles. These principles
involve making informed design choices regarding fonts, colors, and
layouts that enhance readability and visual appeal.
Delivery Techniques:
o The ability to engage an audience during a presentation is equally as
important as the content itself. Techniques such as voice modulation,
gestures, and body language significantly impact how effectively a
message is conveyed.
Examples of Presentation Applications
1. Microsoft PowerPoint
Microsoft PowerPoint is one of the most recognized and widely used presentation
software globally.
Variety of Templates: It offers various pre-designed templates to help users
quickly create a visually coherent presentation without starting from scratch.
Multimedia Integration: Users can insert images, audio, videos, and animations,
thus making their presentations more engaging and interactive.
Collaboration Tools: With capabilities enhanced through OneDrive, PowerPoint
allows multiple users to work together on the same presentation, increasing
teamwork efficiency.
2. Google Slides
Google Slides is a free, web-based presentation application that integrates seamlessly
with an array of Google services.
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Real-Time Collaboration: This feature enables multiple users to edit and
comment on the presentation simultaneously, ensuring that feedback and
modifications are instantly visible to all collaborators.
Cloud Storage: Presentations are automatically saved to Google Drive, which
means they can be accessed from any device with internet access, promoting
accessibility and convenience.
Integration with Google Services: Users can easily incorporate elements from
Google Docs, Google Sheets, YouTube, and other Google utilities, streamlining
the content-building process.
3. Apple Keynote
Apple Keynote is designed specifically for macOS and iOS devices, making it a popular
choice for Apple users.
User-Friendly Interface: The program features an intuitive drag-and-drop
interface that simplifies the design process, allowing users to focus on content
rather than technical details.
Cinematic Transitions: Offers visually appealing animations and transitions,
which help create a smooth and engaging viewing experience for the audience.
Collaboration Features: Users can share presentations easily through iCloud,
allowing for real-time collaboration and commentary among team members.
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4. Prezi
Prezi takes a unique approach to presentations with its non-linear storytelling format.
Zooming Interface: This allows presenters to zoom in and out of specific content
areas, creating a narrative flow that can be more engaging than traditional slide-
based formats.
Cloud-Based: Being cloud-based means that users can present from anywhere
with internet access, which enhances flexibility.
Templates and Themes: A variety of customizable templates help users create
unique presentations that stand out visually.
5. Canva
Canva, primarily known as a graphic design tool, also provides capabilities for creating
compelling presentations.
Wide Range of Templates: Users have access to thousands of presentation
templates tailored for various themes, making it easy to produce professional-
quality visuals.
Drag-and-Drop Interface: Its user-friendly interface allows individuals with little
design experience to create attractive presentations effortlessly.
Collaboration Features: Canva supports teamwork by allowing multiple users to
work on the same project simultaneously, streamlining the development process.
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6. Zoho Show
Zoho Show emphasizes collaboration and is part of the larger suite of Zoho productivity
applications.
Real-Time Collaboration: Just like Google Slides, it allows for simultaneous
editing and commenting, which fosters teamwork and rapid feedback.
Media Integration: Users can easily incorporate multimedia elements from
various online sources, enhancing the content's richness.
Customizable Templates: Offers a range of templates that users can alter to fit
their specific presentation needs, ensuring flexibility in design.
7. Slidebean
Slidebean is tailored primarily for startups and professionals needing an efficient design
process.
AI-Powered Design: Users input their content, and the AI organizes and formats
slides, generating a polished product quickly, which saves time.
Templates for Startups: The platform focuses on helping entrepreneurs by
providing templates specifically designed for presentations like pitch decks,
which are crucial for business proposals.
Collaboration Options: Team members can contribute in real time, which
facilitates the collaborative creation of presentations.
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8. Visme
Visme is a versatile tool that allows for the creation of presentations, infographics, and
other visual content.
Interactive Elements: Users can add multimedia aspects such as animations,
audio, and hyperlinks, making the presentations dynamic and interactive.
Variety of Media Types: Supports the inclusion of various media, including direct
embeddings of videos and GIFs, which can greatly enhance audience
engagement.
Extensive Template Library: Offers a wide selection of templates for different
presentation types, ensuring that users can find a suitable design for their
content.
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foreign keys). MySQL is a prominent example of a relational database that
enforces these structural relationships.
Non-Relational Databases (NoSQL): These databases handle unstructured or
semi-structured data which does not fit neatly into tables. MongoDB is an
example that allows for flexible data structures, making it suitable for applications
like content management systems and big data applications.
Key Differences Between Relational and Non-Relational Databases
Understanding the differences between relational and non-relational databases helps in
selecting the appropriate system for specific applications.
Data Structure: Relational databases use a fixed schema and table-based
structure, while non-relational databases provide flexibility in how data is stored
and accessed.
Use Cases: Relational databases are ideal for applications with complex queries
and well-defined relationships, such as financial systems and ERP systems. In
contrast, non-relational databases excel in scenarios involving large volumes of
unstructured data, such as big data analytics and social media applications.
Query Language: SQL is the standard for querying relational databases, whereas
NoSQL databases often use specific APIs or query languages designed for their
particular data model.
Examples of Databases
1. Relational Databases
Relational databases organize data into structured tables that can be linked together
using relationships.
MySQL: An open-source relational database management system commonly
used for web applications. It is known for its reliability and performance.
Microsoft SQL Server: A relational database management system developed by
Microsoft, widely used in enterprise environments for managing structured data.
PostgreSQL: An advanced open-source relational database that supports both
SQL (relational) and JSON (non-relational) querying.
Oracle Database: A powerful commercial relational database known for its
scalability and robust performance, often used in large organizations.
2. NoSQL Databases
NoSQL databases are designed to handle unstructured data and provide flexibility in
data modeling.
MongoDB: A popular document-oriented NoSQL database that uses a flexible
schema, allowing for the storage of JSON-like documents.
Cassandra: A distributed NoSQL database designed for handling large amounts
of data across many servers, providing high availability and scalability.
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Redis: An in-memory key-value store known for its speed and efficiency, often
used for caching and real-time applications.
CouchDB: A database that uses a schema-free document model and allows for
easy replication across distributed systems.
3. Cloud Databases
Cloud databases are hosted on cloud computing platforms and offer scalability and
flexibility for data storage and management.
Amazon RDS: A cloud database service from Amazon Web Services (AWS) that
supports several relational database engines, including MySQL, PostgreSQL,
and Oracle.
Google Cloud Firestore: A flexible, scalable database for mobile, web, and server
development from Google Cloud, which is part of its Firebase platform.
Microsoft Azure SQL Database: A managed relational database service in the
Azure cloud, offering capabilities to deploy and scale SQL Server databases.
4. Time Series Databases
Time series databases are optimized for storing and querying time-stamped data.
InfluxDB: A high-performance time series database designed for handling metrics
and events, making it ideal for DevOps monitoring, IoT sensor data, and real-
time analytics.
TimescaleDB: An extension to PostgreSQL that adds time series capabilities,
allowing for efficient storage and querying of time-stamped data.
5. Graph Databases
Graph databases are designed to represent and analyze relationships between data
points.
Neo4j: A widely-used graph database that excels at managing and querying
graph data structures, popular for social networks, fraud detection, and
recommendation engines.
Amazon Neptune: A fully managed graph database service provided by AWS,
supporting both property graph and RDF graph models.
DBMS Functions
Database Management Systems are software applications designed to facilitate crucial
data management tasks. They streamline various functions associated with databases.
Critical Tasks: DBMS executes essential operations such as data storage,
retrieval, modification, and security enforcement.
Practical Application: For instance, in educational settings, students might create
a customer relationship database using Microsoft Access, focusing on the
organization of data. This practical exercise involves entering customer details
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(names, addresses, contact numbers) into a structured format, demonstrating
how database systems store information.
Data Integrity
Data integrity is a significant aspect of database management, ensuring that data
remains accurate, consistent, and reliable throughout its lifecycle.
Maintaining Relationships: By implementing primary keys (unique identifiers for
record entries) and foreign keys (references to primary keys in other tables),
students learn how to maintain relationships between data entities.
File Management
File management strategies involve several key practices that can enhance both
individual and organizational efficiency.
Importance of File Management
A well-structured file management system boosts productivity by enabling swift retrieval
of documents, thereby minimizing time spent searching for files. Without proper
organization, data can become disorganized, leading to inefficient workflows and
increased chances of data loss due to misplacement. The significance of improving file
management is underscored by the estimate that data is growing at a compound annual
rate of 19.7% from 2020 to 2025, highlighting the importance of starting this process
sooner rather than later.
Best Practices for File Management
The effectiveness of file management can be maximized through various best practices:
Organizational Structure: Establish hierarchical folder structures that allow for
easy categorization of files. This ensures that related documents are grouped
together, simplifying access.
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Descriptive Naming Conventions: Use clear and descriptive file names that
reflect the content. This practice aids in quick identification and retrieval of
documents, reducing time wasted on trial-and-error searching.
Version Control: Implement systems to track changes and versions of files,
preventing confusion and ensuring that the most current information is readily
available. This is vital in collaborative settings where multiple users might edit the
same documents.
Data Security: Protect sensitive information through access controls and
encryption, which helps to prevent unauthorized access and potential data
breaches. Regular backups are also essential to mitigate risks associated with
data loss.
Consistent Review: Regularly evaluate and clean up files to eliminate redundant
data and improve system efficiency. Implementing retention policies can guide
how long to keep files based on their relevance.
Operating Systems
Operating systems (OS) are crucial for managing computer hardware and software
resources, providing a platform for file management and processing tasks. They serve
as intermediaries between users and the computer hardware.
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Time-Sharing Operating Systems: Such systems enable multiple users to share
computer resources, allowing for interactive sessions and concurrent processing.
They prioritize response time for users.
Network Operating Systems: These systems provide services for managing
network resources, enabling file sharing and resource management across
connected computers.
Real-Time Operating Systems: Designed for applications that require immediate
processing and response, such as embedded systems in medical devices or
automotive controls. They ensure that critical tasks are executed within strict time
constraints.
Efficient file management is crucial for organizing and retrieving data effectively on
computing devices. This includes understanding how different operating systems handle
files and the best practices users can implement to keep their data manageable and
secure.
Key Concepts
Understanding File Systems
File systems are critical components of an operating system that dictate how data is
stored, organized, and retrieved. Different operating systems utilize various file systems,
which come with unique characteristics.
NTFS (New Technology File System): This is the default file system for Windows
operating systems. NTFS supports large file sizes and robust security features
through file permissions and encryption (using the Encrypting File System -
EFS). It allows for efficient management of disk space and includes
functionalities such as disk quotas and recovery features that help safeguard
data against corruption.
APFS (Apple File System): Introduced with macOS High Sierra, APFS is
optimized for solid-state drives (SSDs) and offers features such as space
efficiency through cloning and snapshots. It has modern encryption methods to
ensure data security and is designed to manage files efficiently and effectively in
Apple's ecosystem.
Thus, understanding these different file systems is fundamental to how data is managed
across various platforms, as they determine file permissions, data integrity mechanisms,
and performance optimizations.
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File Operations
File operations encompass the basic tasks involved in managing files on a system.
These operations include creating, reading, updating, and deleting files (CRUD
operations). Properly organizing files enhances ease of access and productivity.
Example: Students can simulate effective file management by developing a
structured folder system for academic materials. For instance, creating separate
folders for different subjects with well-defined naming conventions enhances their
ability to access important documents quickly.
Security in File Management
In an era where data breaches and cyber threats are prevalent, established practices
for securing files are vital. Protecting sensitive information through encryption and
access controls mitigates these risks.
Example: Students can learn about configuring permissions on shared folders to
restrict access to confidential material. By implementing user-level access
controls, they can ensure that only authorized individuals can view sensitive
documents, thereby maintaining confidentiality and data integrity.
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Wide Area Network (WAN): A WAN connects multiple LANs across broader
geographical distances, facilitating communication between devices located in
different cities, countries, or even continents.
o Example: A multinational corporation may utilize a WAN to connect its
offices worldwide, ensuring seamless data sharing and collaboration
among employees.
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Metropolitan Area Network (MAN): A MAN is designed to cover a larger area than
a LAN but smaller than a WAN, typically spanning a city or a large campus. It is
often used by municipalities to provide internet access to residents.
o Example: A city-wide Wi-Fi network can serve multiple venues, such as
parks, libraries, and community centers.
Network Topologies
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Network topology refers to how devices are arranged and interconnected within a
network. Understanding these configurations is crucial for efficient network organization.
Common topologies include:
Star Topology: All devices connect to a central hub or switch. This layout is easy
to manage and troubleshoot but is vulnerable if the central hub fails.
Bus Topology: All devices share a single communication line. It's cost-effective
but can suffer from performance issues as more devices are added.
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Ring Topology: Each device connects to two others, forming a circular pathway
for data. Data travels in one direction, which can simplify error detection but can
lead to network disruption if one device fails.
Mesh Topology: Devices are interconnected in a way that multiple paths exist for
data transfer, enhancing reliability and redundancy but increasing complexity and
cost.
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Network Security
As networking principles evolve, so does the necessity for security. Protecting
networked devices from unauthorized access and cyber threats includes:
Firewalls: Hardware or software that filter incoming and outgoing traffic based on
set security rules. They serve as barriers to protect networks from intrusions and
are essential for maintaining security in both LANs and WANs.
Encryption: Transforms data into an unreadable format for unauthorized users,
ensuring that sensitive information remains confidential even if intercepted during
transmission.
Access Control: Mechanisms that restrict access to network resources based on
user permissions, ensuring that only authorized personnel can access sensitive
data.
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