1. Can you resolve any issue not assigned to you?

FALSE

2. Issue with this priority must be fixed first.

Blocker

3. Who can create issue in Jira

All of the Above (user,project admin developer)

4. Using Jira you can assign?

Tasks, Issues , Bugs

5. Which custom fields and system an issue can use?

Project accessibility.
Permissions for what a user can do with an issue
components available for an issue

6. _____can be used to make the process of search issue faster.

Filter

7. What does an issue change history include?

 Deletion of a comment
 Deletion of a work log
 Attachment of a file
 Changes to an issue field

8. A team has added a due date field to their Jira Project, and several of the users noticed that the
field is not displayed on the create or Edit screens, you have verified the field context and
configuration to make sure the field is visible, what is the likely reason the field missing.

The user does not have permission to schedule issue.

 9. Karl is a project administrator who wants to make some Bulk Edit changes to issues in his
project. Which action is NOT possible with Bulk Edit?
Add a new option to the existing options in a custom field of type Select List (multiple
choices).

10. The customer support manager has a requirement that only the cs-managers group should be
able to change the priorities of tickets in his project. Users should be able to edit other fields.
How can you satisfy this requirement?
Remove priority from the edit screen. Create workflow transitions from a status back to
itself with priority showing on the transition screen. Use conditions to restrict transitions
only to cs-managers.

11. Amiri wants his project leads to have more responsibility, but he does not want to grant full
project administration permission. What action requires the administer project permission?

add components

12. Which of the following tasks may be required of a JIRA Administrator when dividing one JIRA
instance to Two instance?
- Verify that the same data is in each instance
- Delete the unnecessary projects
- Document actions to be taken by the database administrator and the server
administrator

13. What are the Jira concepts out of following?

Project , Issue

14. Which of the following are the useful features that the Jira admin provides to users
Audit Log , Issue Linking, Mail in Jira, Events

15. In your organization, a help desk team receives computer support calls and logs
them in Jira. The issues are organized by component based on the system with
which the caller needs help. If a call cannot immediately be resolved by the
assignee, the Jira issue is out On Hold. Recently, there have been complaints that
Jira issues are staying on Hold too long. As the jira admin, how can you configure
jira to highlight the issues that are on hold?
- identify component leads and use groups and filter subscriptions to notify them about on hold issues

16. A project needs to hide issues from users. You decide to use issue security to do this, which
developers choose which 'additional' users can see each issue. How can you achieve this
configuration?
 create a user picker field for Additional Users and use it in the security scheme
17. Global managers have travelled to HQ for the annual on-site meeting. Two
managers, Zineb and Bob, notice the issues displayed for each of them on a
dashboard gadget are different. Zineb can see a total of 20 issues, while Bob can
see 37. The following filter is used with the gadget:

Project = DEMO and update > startOfDay()

Identify two possible reasons the managers are seeing different issues.

The security levels on some of the issues exclude Zineb

Zineb and Bob are using different time zones in their user profiles

18. You have just made several changes to the user default preferences such as the outgoing email
format and you ask one of your team members to verify the changes on her own account. Your
team members doesn't see any of the changes. Why?

- your team member has changed profile preferences

19. You have a jira project for tracking the commission of artworks. The project has two types,
Painting and Statue, that currently share all configurations with each other. Which two
requirements would force you to split the Painting and status issue types into separate projects?
- only the bougie group can create statue issues but any user can create painting issues

- paintings and statues should notify different groups of critics when they are resolved

20. You inherited a mature Jira with hundreds of projects and associated schemes. You are trying to
optimize the administration of the instance. You need to create a new project and determine which
schemes to apply
- use one of the project templates other than jira default schemes

-evaluate existing shared schemes based on common project category or other criteria

21. Two projects in your JIRA instance use the same screen. They need the same fields and have
the same issue types. Users have requested that the order of the fields on the create and edit
screens be different in the second project. The fields are sorted alphabetically in the first project,
while in the second project they should be sorted reverse alphabetically. what is the most efficient
method of meeting this requirement?
Create a new field configuration scheme for the second project and use the Sort Reverse
Alphabetically link to arrange the fields

22. Which of the following statements are true regarding Jira Cloud

- cloud requires less administration than server

- cloud can be integrated with other Atlassian Applications whether server or cloud

23. You have allowed users to request add-ons in your JIRA. You are now evaluating the most requested
add-ons that are displayed for you in the Universal Plugin Manager Which the following factors should
you consider before deciding

- The Business need in relation to the Cost.

- Known issues reported against the add-on.
- The support available and the version history of the add-on.

24. what can you do with workflow designer?

Oversee status and advances

Include a worldwide transition that permits each different status in the work process to
change to the chose status.
Change the screen that a progress employments.

Configure advanced transition choices,

25. Who can create issue in Jira

User,Project Admin,Developer

26. You are using the Workflow Designer to edit a workflow for the WRITE project.
- the project team asked you to change the title of the initial step in the workflow from
Open to Awaiting inspriration
- to make this change, you click on the Open Status, click edit, and enter the new Status
name
- the Open status will change to awaiting implementation in all workflows across jira
- the workflow scheme for the WRITE project will need to be published before the changes take effect

27.A user complains that he is not receiving emails when he comments on issues in his project. He was
receiving these emails in the past. Identify possible causes of the problem.

- notification scheme was changed and no longer sends mail for comments
- the user turned off the email me on my changes flag in his profile

28.Your organization uses Jira for customer support by entering tickets to track work
that needs to be completed. After you upgrade add ons prior to the start of a work day,
Jira prompts you to reindex, you initiate a background reindex and something goes
wrong. The index is corrupted and jira now returns no search results. Which other
problem will be caused by the index corruption?

dashboards will display no statistics or jira issues