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The document contains a series of questions and answers related to technical design, job application processes, Agile methodologies, data validation, and automation in a software context. It covers various topics including routing assignments, configuring user views, implementing security policies, and managing data transformations. Each question is followed by multiple-choice options, testing knowledge on best practices and configurations in a technical environment.

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Kowshika Sagi
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0% found this document useful (0 votes)
66 views50 pages

1 Csa

The document contains a series of questions and answers related to technical design, job application processes, Agile methodologies, data validation, and automation in a software context. It covers various topics including routing assignments, configuring user views, implementing security policies, and managing data transformations. Each question is followed by multiple-choice options, testing knowledge on best practices and configurations in a technical environment.

Uploaded by

Kowshika Sagi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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1.

Technical design begins in the phase and is refined during the phase

A. Discover
B. Adopt
C. Prepare
D. Build

(Explanation: Technical design begins in the Prepare phase and is refined during the Build
phase)

2. In the job application process, an HR member must review and approve the applicant
within two days; the HR manager will receive an email if the applicant is not contacted
after 2 days. (Choose two options)

A. Step escalation action


B. Process goal is two days
C. Deadline is two days
D. Step goal is one day

3. A identifies a cross-functional team that contains a manager, a set of operators, and


a work queue

A. Work queue
B. Work basket
C. Routing
D. Operator
E. Work group

4. A car insurance quote require a view for potential customers to enter information to
process the request. What are the three primary decisions to make before you add fields to
the view?

A. Is field entry required?


B. How do users enter values into field?
C. Do users need to see the field?
D. Does the field require a data source?

5. A shopping cart contains a list of order items. A customer searches for items by category.
The application returns a list of items in that category. Including name, description, and
unit price. The user can select an item to add to a shopping cart. Which of the following
data would you store in a local data source?
A. Customer data
B. Product categories
C. Order details
D. Shopping cart items

6. Which rule can only return a true/false result when evaluating a conditions?

A. Declare expression
B. Decision Tree
C. Decision Table
D. When rule

7. Select the two correct statements about work items in Agile workbench

A. Feedback items are feature enhancement requests


B. User stories are the primary work items
C. Major bugs are typically differed
D. The development backlog includes user stories, bugs, and tasks

A. A&B
B. B&C
C. A&C
D. A&D

8. You are implementing a data entry screen to include an asset id field to track company
equipment. All asset IDs are eight characters in length. The first three characters are
letters followed by a five-digit number. Which validation approach restricts entries for the
asset ID field to the required format?

A. Validation rule
B. Min/Ma character
C. Text data type
D. Edit validate rule

9. Which Report metrics does the following category fall into? “How often Service Level
Agreements (or SLA) are violated”

A. Business Matrices
B. Process Metrics
C. Business Metrics & Process Metrics
D. None

10.An insurance company has an external system of record of the total loss vehicle claim.
The system doesn’t support API, so every time a new total loss claim is recorded into the
claim system, an employees has to add the vehicle manually to the external system. How
can we automate this process?

A. Using API integration


B. Using Digital process automation
C. Using Pega Robotic Process Automation
D. All the above

11.How do you route an assignment so that any available members of the department can
perform the task?

A. Route the assignment to a work list


B. Route the assignment to the admin user
C. Route the assignment separately to all members
D. Route the assignment to a work queue

12.Given that an event is a trigger caused by user activity and an action is a response by the
application, which two of the following sets represent action sets (event > action) in Pega.
(Choose two options)

A. Double-click > refresh action


B. Run data transform > enter
C. Open mobile app > Tab
D. On Change > create new case

13.A Claims Management case requires the claim application to be routed to a Local Desk
team for verification. Anyone from the Local desk team can complete the verification.
How would you route the verification assignment?

A. To the reporting manager


B. To the current user
C. To a specific user
D. To a work queue

14.An SLA is defined a below: what would be the value of urgency after 5 days of no action.
Default Urgency – 10 Initial Urgency – Goal – 1 day – 10 Deadline – 3 days – 15 passed
deadline – 1 day – 10 Repeating passed deadline period – 3 times

A. 45
B. 55
C. 65
D. 35

15.A hotel reservation application lets the customers choose their rooms features for their
reservations; they can modify room features or cancel their reservations and decide
whether the system will keep or delete the removed room’s features. Which option should
be used to achieve this?

A. Use optional process


B. Use temporary case
C. Use dropdown list
D. None of the above

16. From the following, identify the features of a Pega Robot Manager:

A. Refers to automation that works alongside a human involved in the process


B. Allows to monitor and schedule RPA robots
C. Provides performance analytics for all robots
D. Supports a range of integration standards and communications protocols

A. A&B
B. B&C
C. A&C
D. C&D

17. For the “Enter expense details” step, configure a user view with a repeating section that
allows the employee to enter a list of itemized expenses. Which display mode type should
be used for configuring the view for Expense details?

A. Text
B. Picklist
C. Data reference
D. Data reference (list)

18. Category provides information about open and resolved cases

A. Analyze Quality
B. Case metrics
C. Analyze Performcae
D. Monitor Assignments
19. In the Account Creation micro journey, a customer service agent walks the customer
through the process of creating a new account. The customer service agent and the
customer access separate web portals. From the following, identify the statements that are
true.

A. Customer Service agent is a Persona


B. Customer Web Portal is a channel
C. Customer Address is a Data type
D. Account Type is a Channel

20. Select two ways you are Agile Workbench to add details to bug and feedback items

A. Use the integrated video recording tool


B. Use the integrated audio recording tool
C. Record the bugs and feedback in the case life cycle step descriptions
D. Use the integrated screen capture tool

21. Select each security implementation on the left and drag it to the
corresponding security policies.

Correct Answer:

Implementation Security Policies


Stop or slow a brute-force attack by enforcing a waiting Lockout Policies
period after three failed attempts

A user is required to verify their identity with a one-time Multi-Factor


password sent by SMS text message Authentication policy

Stop or slow a brute-force attack by enforcing a challenge- Captcha Policies


response test upon authentication failure

22. Which one of the following statements about configuring application access
is true?

A. Production-level values impact whether certain Access when rules evaluate


to true
B. The Persona access landing page is available in Dev studio
C. You must configure an Access Deny record to prevent user access
D. The system uses the most restrictive setting when an access group lists
more than one role

23. You are asked to create a visualization that allows managers in the
Customer Service division to track the number and status of Customer
Support.

What is the Process that you follow to create this visualization?

A. Open the explore data landing page, and then add a Reporting widget
B. Open the Explore data landing page and the create a new insight
C. Open the channels lading page, and then add a new portal
D. Open the Data landing page, and the create a new insight

24. What do you configure in the Context section of a data transform rule that
you create in Pega Platform?

A. The application layer, class, and ruleset version that the rule applies to
B. The application name, rule type, label, and rule identifier
C. The case types, user portals and personas that use the rule
D. The rule types that you previously marked as relevant records

25. You create an application for employees to submit timesheets. Employees


enter work, vacation, and sick time for a particular week. On the entry form,
employees see a summary of the total hours entered. After the employee
submits the timesheet, the application displays remaining vacation and sick
time for the employee. To configure the form where users enter hours, select
the best configuration option to calculate the total hours for the week.

A. Use a When rule. When the value of any work, vacation, or sick time
changes, the total hours change.
B. Use declarative processing. When the value of any work, vacation, or sick
time changes, the total hours change.
C. Use procedural processing. When the value of any work, vacation, or sick
time changes and the user submits the form, the total hours change.
D. Use a data transform. When the user enters the form, the data transform
determines the sum of the work, vacation, and sick time properties

26. In the following view of a timesheet application, an employee enters their


hours for the week. The total hours highlighted are automatically updated with
the appropriate values as the employee enters their time

After the employee submits the timesheet, the following view is shown. The
application reduces the vacation and sick time balances by the hours entered in
the previous view

Accrued Time
Available vacation hours 92
Available sick time hours 43

Identify the appropriate method for determining the value of each field listed

Correct Answer:

Field Method
Total hours for each type of time Calculation
tracked (Work, vacation, sick) Decision Table or Tree
Validate rule
Data Transform
Cumulative total of all hours for the Calculation
week Decision Table or Tree
Validate rule
Data Transform
Updated vacation and sick time Calculation
balances Decision Table or Tree
Validate rule
Data Transform

27. A disputed transection case records account information using a page


property. Account information is recorded at the time the case is created and
does not updates when the processed. Account information is stored in an
external system and accessed by a data page. Account information is stored in
an external system and accessed by a data page.

How do you configure the account information page?

A. Configure the page property to refer to a keyed data page


B. Select Refer to a data page on the page property
C. Define a reference property that refers to the data page
D. Select copy from a data page on the page property

28. Medical claim must be resolved within 5dyas we must set to 5 days

A. Start
B. Goal
C. Deadline
D. Passes Deadline

29. To qualify for an instant loan, an applicant must earn a monthly income of
at least GBP2000 and cannot exceed GBP15000 in credit card debt.

How do you enforce these restrictions when requesting an instant loan?

A. Use a validate rule to call two Edit validate rules: one for income and one
for credit card debt
B. Use a single validate rule with two conditions: one for income and one for
credit card debt
C. Use UI controls to validate the entries in the income and credit card debt
fields
D. Use two Edit validate rules: one for income and one for credit card debt

30. To qualify the instant loan, an applicant name must earn a monthly income
of at least GBP2000 and cannot exceed GBP2000 in total liability.

How do you enforce these restrictions when requesting an instant loan?

A. Use a validate rule to call two Edit validate rules: one for income and one
for liability
B. Use a single validate rule with two conditions: one for income and one for
liability
C. Use UI controls to validate the entries in the income and liability fields
D. Use two Edit validate rules: one for income and one for liability

31. An international online car parts business wants customers to find parts for
any vehicle easily. You are asked to implement the following requirement.
Customers must select a make, model and year to initiate a vehicle-specific
search.

How do you configure the data storage in the application to implement the
requirement?

A. Configure a static list of the make, model and year vehicle data
B. Configure a data page to store the make, model and year vehicle data
C. Configure a local data storage of the make, model, and year vehicle data
D. Configure a connection to an external system of record that contains the
make, model, and year vehicle data

32. You want to unit test a rule. To ensure that the rule executes as intended,
you need to populate a test page with valid data.

Which two options allow you to populate a test page before testing the rule?
(Choose two)

A. Run a data transform to create the test page


B. Copy data from an existing clipboard page
C. Configure an assertion to define the required data
D. Configure a validate rule to populate the page with the necessary data

33. In the Answer Area, choose the correct test type for each test characteristic.

Correct Answer:

Test Characteristics Test Type


least number of tests in the test suite Scenario Test
Least expensive to run Unit Test
Easiest to Maintain Unit Test

34. A business architect has developed a new process for a case type. To verify
that the UI elements collect the expected results, you want to test the process
and the fields.
Which two configurations, when used together, allow you to record a set of
interactions and save the test results to verify process functionality? (Choose
Two)

A. Add explicit assertions on the UI elements


B. Create a unit test for the case type
C. Create a scenario test for the case type
D. Add explicit assertions on the Scenario testing landing page

35. The value in field list

A. Often update
B. Three or four elements
C. Maybe static
D. Sharable all the time

36. You configured a service level to adjust assignment urgency to 100 when
the goal interval lapses.

How does he assignment urgency impact the deadline and passed deadline
internals?

A. Service level processing is halted until the assignment is completed


B. Urgency value continues to increment as configured
C. Urgency value remains at 100, but other service level processing continues
D. The user is notified that the maximum urgency has been reached

37. Select each use case on the left and drag it to the appropriate Automation
on the right.

Correct Answer:

Use Case Automation


Employees of a financial services firm receive confirmation Send Email
when they register for the required certification classes
A medical specialist completes their review of an insurance Create PDF
claim, and the system attaches the report to the case
A Fraud department manager receives a mobile notification that Push Notification
an approval request is in their worklist
When an approver rejects an expense report, an employee can Change to a stage
modify and resend the report for approval

38. An insurance claim case type is defined as follows:

If the Review claim step is configured to set the status to Pending-Investigation,


when is the status of the case set to Pending-Investigation?

A. When the Process claim stage starts


B. When the Review claim Step completes
C. When the Review claim step starts
D. When Investigate Claim step completes

39. A survey is sent to a customer via email.

How do you configure a solution to ensure the email includes the case ID for
the survey?

A. Use the Insert property feature of a Send Email step to add the case ID
when composing the custom message
B. Create a process using the send email step allowing representative to
quickly add the case ID to the email
C. Create a required field for the case ID that must be entered by a user during
the case process prior to sending the email
D. Call a data transform to copy the case ID from pyWorkPage to the email

40. In which two situations is it appropriate to use a decision table? (Choose


Two)

A. Order total is calculated based on the quantity and price of the items in the
customer's shopping cart
B. If customers decide to add insurance, checked bags, or early boarding to
their airline tickets, extra fees are added to their order total
C. A dance studio recommends a membership type based on the number and
type of dance classes the customer wants to attend every month
D. A hair care company suggests a line of products to customers based on their
hair type, scalp moisture, hair moisture, and whether it is color-treated

41. In which two situations is it appropriate to use a decision table? (Choose


Two)

A. Order total is calculated based on the quantity and price of the items in the
customer's shopping cart
B. If customers decide to add insurance, checked bags, or early boarding to
their airline tickets, extra fees are added to their order total
C. A gym recommends a membership type based on the number and type of
fitness classes the customer wants to attend every month
D. A hair care company suggests a line of products to customers based on their
hair type, scalp moisture, hair moisture, and whether it is color-treated

42. A new case type for voiceover requests includes two tasks: Edit Script and
Record Script. Your team has been asked to route Edit Script tasks to editors
and Record Script tasks to actors.

Which approach fulfills this requirement?

A. Create one work group for both personas and route to the work group
B. Create two new work queues, one for editors and one for actors
C. Create one new work queue and split the tasks by type
D. Create two new work groups in Dev Studio that reference one work queue

43. An event center has a case type that allows customers to book a dining
room for events. After customers provide basic information and indicate
whether they want catering for the event, the following behavior occurs:

 If customers do not ask for catering, they receive a rental rate quote for the
dining room
 If customers indicate that they want catering for the event, they must
choose a menu before they can receive a quote

Which two options do you use to configure the case type to achieve the
requested behavior? (Choose Two)

A. Create a checkbox for customers to indicate whether they want catering


for the event. Add a decision shape that evaluates whether customer
checks the box
B. Configure the menu preferences and appointment date fields with a
visibility condition if the customer selects the catering checkbox
C. Create parallel processes for providing menu preferences and for
providing the customer with the rental rate quote
D. Create a process for customers to indicate menu preferences. Add the
process as a case-wide optional action

44. A Meal delivery service recommends a meal plan based on the number of
people in the household and dietary restrictions.

Which two configurations must be used together to determine the


recommended meal plan? (Choose Two)

A. Configures decision tree


B. Configure a decision shape to add a conditional path
C. Configure an assignment to gather customer information
D. Configure a decision table

45. In a purchase request case type, you have the following requirement:
Purchase requests should automatically go to the manager of an employee.

To meet this requirement, you design a case with a

A. Stage to route requests to the manager


B. Process that routes to the manager
C. Step that routes to the manager
D. Change stage step to allow the employee to route to the manager

46. In the travel booking case type, if a passenger indicates that they are
travelling with a service animal, they must document the type, size, and age of
the animal.

How do you configure the case life cycle to meet his requirement?

A. Create service animal accommodation child case that is automatically


resolved if the passenger is not traveling with a service animal.
B. Apply an optional action to the Travel booking case type to allow the
passenger to provide the information as needed
C. Configure a validation rule in the Travel booking case type settings to
check whether the passenger is traveling with a service animal
D. Add an identity service animal process within the Travel booking case life
cycle and apply a condition to determine when to run the process

47. You are configuring an accident claim case for an automobile insurance
company with two child cases.

How do you suspend the Accident Claim case processing until the Vehicle
Damage and Body Injury cases are resolved?

A. Add a wait shape to the parent case pausing the parent case until the child
cases resolve.
B. Add a service level agreement to resolve the child cases within 90 days.
C. Add a 30-day wait to the parent case to allow time for the child cases to
resolve.
D. Add an approval shape to each of the child cases to resolve the
casesas illustrated

48. You are Configuring an accident claim case with two child cases for an
automobile insurance company, as shown in the following figure:
The business requirement changes to allow the parent case to continue
independently of the child case processes.

How do you configure the wait step for this requirement?

A. Configure the step to continue the parent case when the child cases reach
auditor approval
B. Configure the step to continue the parent case when the child cases reach
the payment pending review status
C. Configure the step so that only one child case must be resolved before the
parent case can continue
D. Configure the step so that users can continue with the parent case process
regardless of child case status

49. You have been asked to create a pie chart that shows the number of
employees in each regional office, and the name of the manager in each office.
A list report contains columns for Employee Name, Manager Name, and
Office. How do you configure the list report to create the pie chart?

A. Group the Employee Name and Office columns


B. Group the Employee Name column
C. Summarize the Employee Name and Manager Name columns
D. Summarize the Employee Name column

50. You have been asked to create a pie chart that shows the number of cases
each manager has created. A list report contains columns for manager name,
case ID, and office.

How do you configure the list report in order to create the pie chart?
A. Group the case ID column.
B. Group the manager name column.
C. Summarize the manager name column.
D. Summarize the case ID column

51. To qualify for an instant loan, an applicant must be older than 21 and have
a monthly income of atleast USD2000. How do you enforce these restrictions?

A. Use two Edit Validate rules: one for age and one for income.
B. Use a single Validate rule with two conditions: one for age and one for
income.
C. Configure the UI controls to only accept values greater than 21 for age and
USD2000 for income.
D. Use two Validate rules: one for age and one for income

52. Which two statements about the Constellation design system are true?
(Choose two)

A. Constellation design system is a section-based architecture


B. Constellation design system components are not available in the Traditional
UI architecture
C. Constellation design system uses a modular design
D. Constellation design system improves context switching or multitasking
53. Which two statements are true about insights? (Choose Two)

A. You can transform data queries into shareable visualizations


B. You can edit application data directly in an insight
C. You can search for and select the fields that you want to include in an
insight
D. You can transform sharable visualizations into data queries
54. A developer configures a button with the action set as shown in the
following image.

Place the events in the order they occur


Correct Events Order:

1) A user clicks the button


2) The system applies a data transform
3) The order ID value is set to the value of the confirmation number if the
system confirms the payment
4) The system refreshes the section
55. A Reservation process allows customers to reserve a flight, hotel room, and
rental car as part of a travel itinerary.

Which configuration displays a select flight insurance check box only when
the itinerary includes a flight?

A. A required condition (when rule) that is applied to the Select flight


insurance check box
B. A visibility condition (when rule) applied to the Select flight insurance
check box
C. A disable condition (when rule) that is applied to the section with the flight
insurance information
D. A disable condition (when rule) that is applied to the Select flight
insurance check box

56. Drag and Drop for the following:


Correct Answer:

Authentication - Confirms the identity of a user and verifies that the user is
allowed access to an application
Authorization - Determines what data the user can view and what actions the
user can perform

57. A Reservation process allows customers to reserve a flight, hotel room, and
rental car as part of a travel.
Which configuration displays the select hotel amenities section only if a user
selects the Add amenities checkbox?

A. A required condition (when rule) applied to the Add amenities check


box
B. A visibility condition (when rule) applied to the Select Hotel amenities
section
C. A disable condition (when rule) applied to the Add amenities check box
D. A disable condition (when rule) applied to the Select Hotel amenities
section
58. All managers need to view the Employee Vacation requests report in their
Manager portal dashboards. Only managers have access to this report.

Which configuration do you perform to fulfill these requirements?

A. Add a report widget to the manager portal dashboard, and then click
Publish.
B. Add the report to a public category, and then add the out-of the-box
Reports landing page to the Manager portal
C. Add a report widget to the Manager portal dashboard, and then click
Publish to default
D. Create a new landing page on the manage portal with the new report saved
in a public category

59. You need to localize correspondence into a language that is unavailable in


the Pega language pack. Which option satisfies the requirement?

A. Run the Localization wizard and add translations to Translation.html


B. Create the Translation rule manually and include the rule in the application
ruleset
C. Configure a field value record that contains the correspondence text
D. Leverage translation services SOAP calls and enable records for translation

60. Which one of the following statements about channel interfaces is true?

A. All users see the same channel interface


B. Creating a channel interface creates a default work queue
C. A Persona requires a unique channel interface
D. User Interface are also known as channel interfaces

61. During Testing, you notice that the send case status email step does not
send an email.

Which work item do you create in Agile Workbench to address this issue?

A. Bug
B. User Story
C. Feedback
D. Scenario Test

62. You notice that the scope of your project exceeds the original estimates,
and the Minimum Lovable Product (MLP) might not be delivered on time.
Which team member do you contact to verify the project plan and manage
expectations for the release schedule?

A. Citizen developer
B. Project Delivery Leader
C. Deployment Architect
D. Lead Business Architect

63. Drag the appropriate ruleset version type on the left to the corresponding
scenario on this right

Correct Answer:
Ruleset version type Scenario
Patch Version You need to update the setting of a field to read-only
Minor Version You need to add new options and processing behavior
to a delivery process
Major Version You need to add a case type to provide a new
Microjourney to users
64. Drag the term that is used in App studio from the left to the rule that you
use in Dev Studio on the Right.

Correct Answer:

App Studio term Dev Studio rule


Goal and Deadline Service Level Agreement
Persona Access Group
User Operator
Field Property

65. An organization requests the following behavior for a case type that allows
customers to place order for fulfillment

 The application identifies customer information, such as user ID and locale,


upon login
 Cases list the last 10 orders placed by the customers including the order
status
 Customers can select one of the previous 10 orders as the basis for the
current order

Select each piece of information on the left and drag it to the appropriate
clipboard location

Correct Answer:

Information Clipboard Location


Customer System Pages
Information
Current order User pages
Previous orders Data Pages

66. Which two requirements ensure that valid data is used in a case? (Choose
Two)

A. The data fits the business logic


B. The data is organized in a data
C. The data is locally sourced
D. The data is the correct field type
67. A data page holds product information. The data page’s Reload if older
Than field is set to 15 minutes

 The data page is created at 06:12


 At 06:20 the user request product information
 At 06:42 the user requests product information

When is the data page reloaded?

A. 06:20
B. 06:42
C. 06:35
D. 06:27

68. Which two statements about data records are true? (Choose Two)

A. Data records are displayed in a drop-down list by default


B. Data records require external storage
C. Data records define permissible values for data fields
D. Data records need unique, user-generated ids
E. Data records are displayed in a searchable text field by default

69. Which two requirements can you support by configuring a mobile channel
in App studio? (choose two)

A. Configure a left swipe behavior to open a message


B. Lock the application after 20 minutes of inactivity
C. Set the width of an application icon to 180x180 pixels
D. Grant access to the application for a specific user

70. Which of the following statements about responsive breakpoints is true?

A. By default, tables have two responsive breakpoints


B. Responsive breakpoints rely on fixed widths
C. Responsive breakpoint behavior changes on the device brand
D. Custom responsive breakpoints are configured in App studio

71. You are designing a credit transaction case type and have the following
requirement: Transection disputes must be resolved within 3 days
To meet this requirement you need to set the in the service level to 3 days

A. Goal
B. Deadline
C. Passed Deadline
D. Urgency

72. Sales managers must be able to approve sales quote proposals by email and
from a mobile device. How do you implement this requirement?

A. Add an Approve/Reject step and enable email and mobile approval


B. Add an Approve/Reject step and enable email notifications on the case type
C. Add an Approve/Reject step with mobile approval enabled and a Send
Email step
D. Add an Approve/Reject step and a Send Email step

73. On a service level, the passed deadline interval is measured


from

A. When a user begins the assignment


B. The end of the goal interval
C. When the assignment is ready for a user
D. The end of the deadline interval

74. Select each process Step Description on the left and drag it to the
appropriate process step on the right.

Correct Answer:

Process Step Description Process Step


The system notifies the user of the case status by email Automation
The system evaluates the request type to determine the next Decision
step
A manager determines whether an expense report proceeds or Approvals
is rejected
A User enters information for an IT request Collect
Information

75. A company often receives multiple IT tickets for the same issue, such as
"the office Wi-Fi is down." You configure a Search duplicate cases step to
identify duplicate IT tickets.

What is the basic condition for the Search duplicate cases step?

A. Name of submitter is same


B. Issue type is same
C. Department is same
D. Office location is same

76. The Business process for an automobile insurance claim consists of the
following phases:

 Submission: The customer contacts a customer service representative


(CSR) to file the claim
 Review: An adjuster reviews the claim, assesses the damages to each
vehicle, and provides an estimate of the cost of repairs
 Repair: A third party performs the repairs on each vehicle, communicating
with the adjuster and customer as necessary
 Verification: After each vehicle repair, the adjuster closes the claim

According to Pega best practices, which phase can you implement as a child
case?

A. Review
B. Submission
C. Verification
D. Repair

77. Managers want to create an environment in which peers exchange ideas


about initiatives to retain employees.

Select the collaboration tool that best suites this type of communication

A. Pulse
B. Dashboards
C. Insights
D. Spaces

78. Choose the options available in collaborative tool (Choose three)?

A. Documents
B. Dashboard
C. Space
D. Insight
E. Pulse

79. An order fulfillment case type allows a customer to update user profile
information during the order placement stage. The user profile contains of the
following three pages:

 Account ID and Password


 Customer contact information
 A list of open orders with the status of each order

How do you configure the case type to allow customers to update any of the user
profile pages individually?

A. Add an alternate stage to the case life cycle


B. Add a button for each profile page to each assignment
C. Add an optional process to the case workflow
D. Add a set of optional actions to the case workflow

80. What are the actions you can do in explore data landing page (choose
three)?

A. View Existing Insight


B. Create New Insight
C. filter the columns as per end user requirement
D. modify the columns on the insight

81. Customers on a hotel booking application can add additional amenities to


their reservation. The application displays a view with the available amenities,
descriptions and costs. To reduce scrolling, the content is organized into
multiple areas. Each area is accessed using a drop down menu that lists each
amenity. How do you configure the user interface to improve access to the
content and achieve the business requirement described?

A. Configure a disable when condition on each field to allow access when the
associated amenity is selected on the drop down control.
B. Configure a repeating dynamic layout with an embedded section for each
amenity and set the layout format to grouped.
C. Configure a layout group to separate each amenity into individual panels and
set the layout to a menu format.
D. Configure a visible when condition on the drop down control to display each
section when the associated amenity is selected.

82. Your online shopping application serves international customers. You need
to define a Data Page that holds currency exchange rates. All users accessing
the application need to use the information. The Scope of this Data Page
should be set to

A. Application
B. 100
C. Node
D. Thread
E. Requestor

83. A travel authorization requires approvals from the requestors manager,


division VP, and possibly an accountant based on the total amount.

Which configuration satisfies this use case?

A. Cascading approval using the workgroup manager


B. Cascading approval using an authority matrix
C. Cascading approval using when rules to identify the assigned user
D. Cascading approval using the reporting manager

84. ABC Bank wants create a mobile app experience for users and CSRs for its
Transaction Dispute application of the following requirement, which option
requires you to configure distinct mobile app channels?

A. Mobile app color palettes are different for users and CSRs
B. CSRs can create other case type instances on the mobile app
C. The mobile app customizes currency units and date/time format according
to the location of the users
D. The mobile app supports all mobile phone operating systems

85. What two pieces of information comprise a data element? (choose two)

A. The name of the referencing user view


B. The name of the data element
C. The name of the clipboard page
D. The value of the data elements
86. Which items is automatically generated when adding an external data
source to a data object?

A. The authenticating information, if required by the corresponding service


B. A data transform to map the application data model to the connector
C. The uniform resource identifier that identifies the web service
D. A simulated data source to test the implementation

87. You should consider using a field value when the list of allowed value is

A. Mostly static
B. Three or fewer items
C. Updated often
D. Shared across all case types

88. In the Answer Area, select the Data Transform configuration that defaults
the quantity property value on a Purchase Request case to 1.

Correct Answer:

Action Target Relation Source


Set .Quantity Equal to 1
Update Page
Apply Data Transform

89. Which two statements about Configuration sets are true? (Choose Two)

A. Used to organize Configuration Settings with a common element


B. Enables the business to control application behavior
C. Defined in the Data-Configuration-Setting class
D. Used if a Dynamic System setting does not meet the requirements

90. A Developer discovers that a calculated property value is returning an


unexpected result.

Which two features of the Tracer Tool allow you to diagnose the problem
without significantly affecting application performance? (Choose two)

A. Breakpoints
B. The watch function
C. The Event monitor
D. The clipboard tool

91. In the Answer area, select the appropriate accessibility role for each
element

Correct Answer:

Element Accessibility Role


Drop down Control Component/widget
Navigation Landmark
breadcrumbs
Column Headers on Document Structure
a table

92. An internal application currently grants employees access to one of four


roles: Admin, Author, User, and Manager. A new system administrator who
joins the company requires all the Access of the Admin persona, but only
some of the reporting features are available to the Author Persona

How do you satisfy this security requirement?

A. Create a new SysAdmin persona with the required access


B. Add the analyst to the Author Persona
C. Update the Admin persona t include the required access
D. Add the system administrator to both the Auditor persona and Admin
persona

93. In an online retail application, the order receipt view displays a list of the
products ordered including the product image, unit cost, and quantity. The
total cost of the order is displayed at the bottom of the view.

Which two configurations on the Order Receipt view must be used together to
display the required information as described? (Choose two)

A. Add the total cost inside the repeating dynamic layout


B. Add the total cost outside the repeating dynamic layout
C. Add a dynamic layout with an embedded repeating dynamic layout
D. Add a repeating dynamic layout with embedded dynamic layouts
94. From the left, drag each report into the corresponding report type on the
right

Correct Answer:

The number of customer support cases created per Process Report


week
Average duration and timelines per assignments Process Report
Top 10 merchants with highest percentage of fraud Business Report
cases
Total customer inquiry cases per state per product Business report
line

95. Which option follows best Practices for naming a ruleset in Pega Platform?

A. Pega-Prod:01-04-01
B. Credit Check:03-01-02
C. Expense:01-02-05
D. Grand-Corporation-Human-Resources-Department:01-01-03

96. Which two field types are specialized versions of the Query filed type?
(Choose Two)

A. Pick list
B. Case reference
C. Embedded data
D. Data reference

97. You are designing an application that opens investment accounts. You
create a child case to approve the list of services available only to experienced
investors. Once approved, the parent case copies the list of services from the
child case. While testing the configuration, you notice that the parent case do
not include the correct list of service that are approved in the child case.

Which of the following components do you use to debug the issue?


A. Access groups
B. Configuration settings
C. Edit validate rule
D. Tracer Tool

98. For which use case do you create a new rule in a Pega Platform
application?

A. A developer creates a parallel process to audit changes that a service agent


makes
B. A developer makes changes to an email message configured in the case life
cycle
C. A designer reuses a UI/section every time the same behavior is needed in
the application
D. A Designer uses Design mode at runtime to modify a view to use a two
column template

99. Which two options can you configure for a mobile app channel? (Chose
two)

A. Define the UI behavior for each view in a case type when the case is
displayed on a mobile device
B. Design how UI elements render across different mobile devices
C. Define the role assigned to users when they run the mobile app
D. Define security behavior for a mobile app, such as the use of biometric
identifies
E. Manage administrative functions such as access to log files

100. In an order case type, a percentage based discount is automatically applied


to a customer’s order based on:

 The number of years the customer has been a member


 The memberships type (Standard, Silver, or God)

How do you configure a configuration setting to determine the discount?

Correct Answer:

Type Text (Single Line)


Boolean Decimal
Decimal
Picklist
Default Value Constant
Calculated value from Decision Table

101. In a Hiring application:

 An employee interviews the candidate


 The Human Resources (HR) team creates and sends the offer letter
 The Information Technology Team (IT) assigns the workstation
 The facilities team assigns the Work desk

To meet these requirements, what personas do you creates?

A. Employee, HR, Facilities


B. Employee, IT, Facilities
C. Employee, HR, IT, Facilities
D. HR, IT, Facilities

102. In a construction application, the user access group is configured with an


Access of Role to object records shown in the following image

Currently the application is in the quality assurance environment. Which three


operations can users perform in the application at this level? (Choose three)

A. Modify Instance
B. Modify rules
C. Run reports
D. Open instances
E. Delete rule

103. How do you enable field-level auditing for properties? (Select one)
A. Add a field validation to the case workflow
B. Enable the auditing feature on the property rule forms
C. Enable field-level auditing for the case type
D. Add an auditing optional action to the case workflow

104. A view listing nearby restaurants has four columns:

 Restaurant name
 Restaurant location
 Thumbnail image of the seating area
 Make reservation (button)

You want to ensure that users have the information they need to make a
reservation regardless of screen size. When viewed on a small screen, you do not
need to display the images.

What three configurations, in combination, support the requirements? (Choose


Three)

A. Set the importance of the Make reservation column to Primary


B. Set the importance of the Restaurant location and make reservation
columns to secondary
C. Set the importance of the Restaurant name column to primary
D. Set the importance of the image column to other
E. Set the importance of the image column to secondary
F. Set the important of the Restaurant name and Make reservation columns to
primary

105. Which two control types allow you to display three balance transfer offers
on a form with a single control, to prevent the customer from selecting more
than one offer? (Choose Two)

A. Radio buttons
B. Drop-down list
C. Button
D. Checkbox

106. Drag the appropriate ruleset version type to the corresponding scenario.

Correct Answer:
Ruleset version type Scenario
Patch Version You need to update a decision table to correct the expected
results
Minor Version You need to add new options and processing behavior to a
cancellation process
Major Version You need to add a case type to provide a new Microjourney
to users

107. Before development, your team creates a spreadsheet with work items to
populate the backlog.

How do you populate the backlog directly from the spreadsheet?

A. Create feedback
B. Create bugs
C. Import Stories
D. Create stories

108. In a banking application, which two configuration, when used together,


present users with a set of balance transfer options only if they select a
Transfer a balance to credit card checkbox? (Choose two)

A. Add an action set on the transfer a balance to credit card check box for
the balance transfer election to trigger a refresh
B. Add a visibility condition (when rule) on the layout that contains the
balance transfer offers
C. Add a visibility condition (when rule) on the Transfer a balance to credit
card check box for the balance transfer election
D. Add an action set on the layout that contains the balance transfer offers to
trigger a refresh

109. University admission application cases automatically advance in the case


life cycle if the applicant’s standardized test scores are above a certain
threshold. The threshold is determined each year base on the provided national
average score.

Which two configurations, when applied together, support this requirement?


(Choose two)
A. Configure a process with a decision shape that continues if the
TestThreshold configuration setting is less than the applicant test score
B. Configure a TestThreshold configuration setting that calculates the national
average for the test score threshold
C. Configure a TestThreshold configuration setting with the national average
for the test score threshold
D. Configure a process with a decision shape that continues if the
TestThreshold configuration setting is greater than the applicant test score

110. In a Credit Card Payment case type, you want to set the payment amount to
the minimum amount due when creates a case. How do you set the payment
amount?

A. Configure a field validation on the payment amount


B. Configure the payment amount as a calculated field
C. Configure the payment amount field to reference the minimum amount due
D. Configure the pySetfieldDefaults data transform to set the default value

111. Which two statements about data objects are true? (Choose Two)

A. Data objects are always sourced from an external system of record


B. Data objects can reuse assets from an existing data object through
inheritance
C. A data object created in App Studio creates a data type in Dev Studio
D. A draft data object references a data type

112. Which two statements about data objects are true? (Choose Two)

A. Data objects are always sourced from an external system of record


B. Data Objects can reference another data object
C. A data object created in App Studio creates a data type in Dev Studio
D. A draft data object references a data type

113. Which two items must be provided by the user to add an external data
source to a data object? (Choose Two)

A. The authenticating information, if required by the corresponding service


B. Physical access to the external database servers
C. The uniform resource identifier that identifies the web service
D. A simulated data source to test the implementation
114. A manufacturing company has an inventory data page that uses page
structure. You need to write a single page of data to a single database row in
the configured system of record.

Which option fulfills the requirement?

A. Data type
B. Insight
C. Database save
D. Connector

115. Which requirement is fulfilled by configuring a field value?

A. Service agents are able to enter feedback in multiple languages.


B. A global hotel chin application can display current amenities in 23
languages
C. Customers can add an unlimited number of items to an online shopping cart
D. A government official can enter policy comments that require localization

116. Match each use case to the appropriate configuration

Correct Answer:

Use Case Configuration


Flight status and information remain Configure a property to refer to a data
current each time a customer accesses page
their reservation
Item quantity and pricing must be Configure a property to copy data from
captured at the time an order is placed data page
and do not update when the case is
accessed later
Customers must see all of the available Configure a UI control to source data
mortgage options, but only the selected from data page
option is recorded as a part of the case

117. You are implementing a data entry screen to include an asset ID field to
track company equipment. Characteristics are letters followed by a five-digit
number.

Which validation approach restricts entries for the asset ID field to the
required format?

A. Text data type


B. Min/Max characters
C. Edit validate rules
D. Validate rule

118. Which two configuration steps must be performed together to record a unit
for automated testing? (Choose two)

A. Select a ruleset that is configured to store the results of the test


B. Add an assertion to define an expected result
C. Add a test case to the Automated Testing landing page
D. Select a rule set that is configured to store automated test cases

119. A purchase request list report includes columns for case ID and regional
cost center. A manager wants the report to show the total number of purchase
requests for each of the regional cost centers.
How do you configure the report definition?

A. Create a filter for each cost center and count the case IDs
B. Summarize the case ID column by count
C. Summarize the regional cost centers by count
D. Define a function for the cost center column to total the case IDs

120. In the Answer Area, identify the type of data measured in each report.

Correct Answer:

Report Type of Data


Number of Customer support cases handled Process Data
per month
Profit margin by types of goods sold Business Data
monthly
Sales training investment versus annual Business Data
revenue
Average number of days for customer Process Data
deliveries

121. What two visualization can you use to present insight data on the Explore
data landing page? (Choose two)
A. Interactive Chart
B. List
C. Exportable data page
D. CSV file

122. In the Answer Area, select the appropriate configuration type for each use
case.

Correct Answer:

Use Case Configuration Type


Customers are asked a series of questions about their design Neither a Decision table
preferences and are presented With a set of recommended and Decision Tree
products

Research grants are screened by the grant department, Decision tree


reviewed by functional experts, and approved by the
Finance team

Requests to rent company office equipment require Decision table


approval from the facilities manager or IT manager

123. Which two of the following use cases do you implement by using one or
more calculated Fields? (Choose two)

A. A project manager wants to estimate the cost of painting a banquet hall


based on labor and materials required.
B. An accountant wants to list the largest order for the last month, for each
customer account.
C. A certification manager wants to determine the number of exams conducted
at each testing facility in the current quarter
D. A sales representative wants to quote the cost of an insurance policy based
on selected coverage options

124. As part of a Reservation case type that manages car rentals, clients can
review their past rentals by selecting from a list of rental cases.

What field type do you configure to achieve this behavior?


A. Case reference
B. Data Reference
C. Embedded data
D. Query

125. When an auto accident claim is resolved in the resolved stage, email
notifications must be sent automatically to the adjuster who inspected the car,
to the insured party, and to the insurance agent who verified the claim

How do you configure the resolve process to support this requirement?

A. Route an Approval step to the required participants


B. Route the email to all the recipients in a collect Information step
C. Add a send Email step as an optional action
D. Add a send Email step and include all required participants

126. Apartment tenants submit maintenance requests that specify their name,
address, request type, and description of the request. Tenants may submit
multiple maintenance requests for different request types. The company wants
to identify duplicate maintenance requests from the same address.
Which two configurations, when used together on the Search duplicate cases
step, achieve this goal? (Choose Two)

A. Configure the apartment address as a basic condition


B. Configure the apartment address as a weighted condition
C. Configure the tenant name as a basic condition
D. Configure the request type as a weighted condition

127. Which two scenarios require you to configure conditional processing within
the case type? (Choose two)

A. A catering booking application requires customers to enter information about


the expected party size, event date, and event time. When customers submit
the information, the catering company sends a confirmation email
B. An Application requires customers to select the type of request in a drop down
list. The system routes the request to the appropriate department work queue.
A user with access to the work queue processes the case through fulfillment
C. A shopping Application requires a guest to fill out payment information. A
user who enters a membership number skips the payment information step
D. A scholarship eligibility application requires students to enter standardized test
scores. Students with qualifying test scores can schedule an interview students
without qualifying test scores receive a rejection email

128. A life insurance company has satellite offices in various countries. Each
satellite office has a work queue. Company policy requires that life insurance
underwriting be assigned to offices based on the policy owner's residential
address. Which routing approach supports this requirement?

A. Route the assignment to a specific underwriter based on business logic


B. Route the assignment to the correct work queue by using a reporting
structure
C. Route the assignment to the correct work queue based on business logic
D. Route the assignment to the correct work queue by using an authority
matrix

129. . A home loan application requires approvals from the legal team manager
and the finance team manager. The legal team manager must approve the
application before the finance team manager.

How do you configure this requirement?

A. Create an approval step with cascading approval that users a reporting


structure
B. Apply business logic to route a single assignment in the correct order
C. Create an approval step with cascading approval that uses an authority
matrix
D. Route an assignment to a work queue to which both roles have access

130. How do you guide users through an application form without requiring user
training?

A. Add an optional action to the case to explain the task


B. Add the corresponding step to an appropriate stage
C. Send a notification to the assigned user
D. Add an instruction to the assignment

131. Select each use case on the left and drag it to the appropriate Automation
on the right

Correct Answer:

Use Case Automation


When an employee completes security compliance training, Create PDF
their training certificate is attached to the case

Customers receive correspondence with an order number and Send Email


the ship date when their order is shipped

Peer reviewers for a scientific paper receive a mobile Push Notification


notification that the case is on their worklist

When a timesheet is rejected, an employee can modify and Change to a stage


send the timesheet for re-review

132. To process an employee retirement package, the system requires approvals


from the supervising manager, the benefits manager, and the HR director.

How do you implement the requirements so that each approver can work
independently?

A. Create business logic to route the assignment to the different approvers


B. Create an approval step with cascading approval
C. Route the assignment to a work queues to which all three roles have access
D. Create three parallel processes with approval steps

133. A requirement states: When a customer applies for a credit card, a credit
check must be completed in order for the credit card to be approved.
Select the case type relationship that satisfies the requirement.

A. Make credit card request a child case of credit check


B. Make credit check a spin-off case of credit card request
C. Make credit check a child case of credit card request
D. Make both loan request and credit check top cases

134. Which requirement do you satisfy by using a wait step?

A. An Accident claim case pauses until a user uploads an accident image


B. An Accident claim case pauses until 48 hours after the accident
C. An Accident claim case pauses until a manager approves the request
D. An Accident claim case pauses until an email is sent to the user
135. In a claims application, customer can file home insurance claims. Each
claim contains a list of items of loss. Depending on the situation, some claims
are investigated for potential fraud in parallel to the actual claim process.

Which two case types do you create to support this scenario? (Choose Two)

A. Claim
B. Customer
C. Items of loss
D. Fraud Investigation

136. The business requires a service-level agreement (SLA) to ensure than


expense reports are submitted and reviewed on time. The initial urgency value
is set to 20 and the following behavior is configured:

 The SLA starts when the Expense report assignment is created


 If the goal elapses, the assignment urgency increases by 10
 If the deadline elapses, the assignment urgency increased by 10
 If the passed deadline elapses, the assignment urgency increase by 10

In the answer area select the urgency value that the service sets if the assignment
is not yet completed by the end of each milestone

Correct Answer:

Milestone Urgency
Goal 30
Deadline 40
Passed 50
Deadline

137. An Internet Provider determines the best internet speed for a customer
based on the customer’s answers to a series of nested questions, such as
whether the customer is seeking service for a business or for a residence and
what is their expected internet usage.

Which feature do you use to configure the application to recommend an internet


speed based on the customer’s response?

A. Configure a decision tree


B. Configure a decision table
C. Configure a view that displays the customer’s Reponses
D. Configure a process with multiple decision shapes

138. You are developing a visa case type to process entry visa applications. As
part of the process, applicants need to schedule an interview with the
consulate. A child Interview case is created for the interview process and
assessment. Following the interview, it typically takes 48 hours for the
consulate to reach a decision. For the visa case to proceed to applicant
notification, the Interview case needs to be resolved.

After you create the Interview child case, how do you configure a case type to
achieve the required behavior?

A. Following the Create Case step, There is no need to add a Wait step
B. Following the Create Case step, add a Wait step that pauses the parent case
until the Interview case reaches a status of Resolved and after 48 hours
have elapsed
C. Following the Create Case step, add a Create Case step that creates the
Interview child case. Following this step, add a Wait step that pauses the
parent case until the Interview case reaches a status of Resolved
D. Following the Create Case step, add a Create Case step that creates the
Interview child case. Following this step, add a Wait step that pauses the
parent case until 48 hours have elapsed

139. You are developing a visa case type to process entry visa applications. As
part of the process, applicants need to schedule an interview with the
consulate. A child Interview case is created for the interview process and
assessment. Following the interview, it typically takes 48 hours for the
consulate to reach a decision. For the visa case to proceed to applicant
notification, the Interview case needs to be resolved.

After you create the Interview child case, how do you configure a case type to
achieve the required behavior?

A. Following the Create Case step, add an interview step that is automatically
resolved after 48 hours
B. Following the create case step, add a service level agreement (SLA) that
escalates the parent case after 48 hours
C. Following the Create Case step, add a Wait step that pauses the parent case
until the Interview case reaches a status of Resolved
D. Following the Create Case step, add a Wait step that pauses the parent case
until applicant schedules the interview

140. In an application for a credit limit increase, customers with standard credit
cards must provide information in an Employment Information process.
Requests from customers with Platinum credit cards automatically skip this
process.

What task do you perform to implement this requirement?

A. Add a validation condition to the card type field to conditionally continue the
process
B. Add an Approve/Reject step to test whether the credit card type is standard or
platinum
C. Add a custom condition to start the employment verification process if the
card type is Standard
D. Add a Boolean field to the view that customers enable if they have a platinum
credit card

141. You are configuring routing for a customer warranty service request. All
warranty service requests are routed to the warranty resolution group except
for warranty service requests for a beta-release product that requires review by
the vice president of service.

How do you configure assignment routing to review warranty service


requests?

A. Route the assignment to the skilled group for the beta release when the
request is for the beta release. Otherwise, route the assignment to the
warranty resolution group
B. Route the assignment to the warranty resolution group who sends an email
notification to the vice president of service for the beta release product
C. Route the assignment to the vice president of service when the request is for
the beta release. Otherwise, route the assignment to the warranty resolution
group
D. Route the assignment to the vice president of service who routes
assignments to the warranty resolution group as needed

142. Which scenario is a use case for the wait step?

A. A payroll user cannot process a salary increase until the department manager
approves the increase
B. The customer needs to log in to their account before receiving a membership
discount on an online purchase
C. An agent needs to send a confirmation email to an insured customer after they
completes a form
D. The customer cannot complete an application for a checking account until a
bank representative receives their credit report

143. How do you indicate the progress of a case towards resolution?

A. Design intent driven user interfaces


B. Apply service levels to the assignment steps
C. Update the case status on the appropriate steps
D. Configure a case notes field to capture progress information

144. Which requirement demonstrates the need to configure correspondence?

A. A Case worker calls a customer for additional information about the case
B. A case worker receives a new insurance claim in their work queue
C. A Case Worker receives a mobile push notification to approve an insurance
claim
D. A case worker receives an email when the insurance claim is routed to their
wok list

145. A requirement states: A customer can update an address at any point during
case processing by performing the following steps.

I. The customer submits the new address


II. The application verifies that the address matches postal service
requirements
III. The customer then confirms the corrected address

How do you configure this requirement?

A. Add a case-wide optional action to the workflow to submit a new address


B. Add an alternate stage to the case life cycle to change the address
C. Add a button to each assignment to present the customer with a form to
submit a new address
D. Add a case-wide optional process to the workflow to perform the address
change process

146. A Publishing company works with vendors to translate their content from
English to different languages. The project manager must send all translation
quotes to their manager for review and approval.

 If the quote is more than USD5000, it must also be approved by the director
 If the quote is more that USD10000,it must also be approved by the vice
president

How do you configure the case life cycle to support this behavior?

A. Configure a series of approval steps that are configured as single level


approvals
B. Configure an approval step as a cascading approval with a reporting
structure that uses all levels
C. Configure an approval step as a cascading approval with a reporting
structure that uses custom approvals
D. Configure an approval steps as a cascading approval with an authority
matrix

147. In a credit card payment case type, you want to set the yearly fee to USD
75. How do you set the yearly fee field?

A. Configure the yearly fee field to reference the minimum amount due
B. Configure the yearly fee field as a calculated field
C. Configure field validation on the yearly fee field
D. In the Data Initialization page, set the yearly fee field to 75

148. A Requirement states: The tax identification number must contain 10 digits
How do you configure the field to support this requirement?

A. Use a decimal property type and make the field required


B. Set the minimum and maximum values to “10” in a text field
C. Configure a validate rule to test the tax identification number pattern
D. Use an edit validate rule that validates the tax identification number pattern

149. You are asked to create a custom status named Open-Review. This status is
to be applied to assignments in one application. How do you satisfy the
request?

A. Circumstance the existing Open Field value record on the application name
and update the status value to Open-Review
B. Create a field value record named Open-Review for .pyStatusWork and
Configure an Access when record to apply the status to the correct
application
C. Add the Open-Review status to the Application record for the application
D. Create a field value record named Open-Review for .pyStatusWork with the
Apply To class set to the class group

150. For a Car Insurance quote case type, you must create a view for the
customers to enter their information, to process the request.
What are two primary decisions to make before you add fields to the view?
(Choose Two)

A. Are processing actions applied to the field?


B. How do users enter values into the field?
C. Is field entry required?
D. Does the field require a data source?

151. You are testing an airline reservation casetype that does not yet have a UI
configured. You need to verify that changing the PurchaseInsurance field in
the Clipboard tool updates the TotalCost field.

In Which category of the Clipboard tool would you expect to find the
PurchaseInsurance field?

A. Data Pages
B. User Pages
C. Linked Property Pages
D. System Pages

152. A retail store wants an application to process a new customer loyalty


account. The customer enters their contact information, including name, email,
phone number, and address. This information is displayed in a data
relationship. What type of data relationship do you create?

A. A Data reference field


B. An Embedded data field
C. A Case reference field
D. A Query field

153. Which issue do you address by simulating a data source?

A. The product database moves to a new data source that is accessible by a


web service, but that is not yet configured
B. In production, the customer database needs to be taken offline overnight for
scheduled maintenance
C. You need to test a save plan for a savable data page that updates the cost of
coverage options for insurance policies
D. You need to capture performance metrics when a case processes large
amounts of local data

154. An internal application currently grants 75 employees access to one of four


roles: Admin, Author, User, and Manager. A new analyst that joins the
company requires all the Author role access but only some of the reporting
capabilities available to the Manager role.

How do you satisfy this security requirement?

A. Create a new Analyst role with the required access


B. Add the analyst to the Manager role
C. Update the Author role to include the required analyst reports
D. Add the analyst to both the Author role and the Case Manager channel
interface

155. An order form provides four options from which customers select one
option. According to best practice, which of the following two UI control
types can be used to minimize clutter on the order form? (Choose Two)

A. Autocomplete
B. Dropdown
C. Radio buttons
D. Checkbox

156. Which two configurations, when used together, allow you to track updates
to fields in your application? (Choose two)

A. Select the field that you want to track


B. Add the Administrator role to the case type
C. Enable field level auditing on the view
D. Enable field auditing on the case type landing page

157. Which piece of application content do you localize by using field values?

A. User instruction in a paragraph rule


B. Logos or other images on a harness rule
C. User-editable text in a correspondence rule
D. Labels and drop-down values on a section

158. You are designing a form for an online bookstore to show new arrivals.
Which layout do you use to display the book cover pictures, as shown in the
image?

A. Dynamic layout
B. Repeating dynamic layout
C. Column layout
D. Screen layout

159. Which two statements are true about styling controls in App Studio?
(Choose Two)

A. Developers can configure a Date Time control to display as a text field,


drop-down list, or calendar control
B. Developers create a new style format to apply styling to an out-of-the-box
button control
C. Developers can configure a text input control to change the background
when users dick on the control
D. Developers can configure a button control to hide when users click the
control

160. Which statement most accurately describes the use of Pega Mobile
Preview?
A. Pega Mobile Preview allows you to configure the application user interface
B. Pega Mobile Preview models a typical user interaction to scenario test a
mobile app
C. Pega Mobile Preview simulates user loads to test mobile app performance
D. Pega Mobile Preview allows you to run a Pega application on a mobile
device

161. Which two components on the Case Designer can users assign to a
minimum lovable product (MLP) release for project sizing purposes? (Choose
Two)

A. A mobile User Portal or A user mobile app channel


B. An external system of record (SOR)
C. An approval decision
D. An automation

162. In the Answer Area, choose the correct test type for each test characteristic.

Correct Answer:

Test Characteristics Test Type


Greatest number of tests in the test suite Unit Test
Most expensive to run Scenario Test
Easiest to maintain Unit Test

163. Which scenario requires you to make updates in Dev Studio?

A. A new confirmation view displays a read only text property


B. A task is reassigned when it reaches a service level agreement goal
C. An email correspondence is added to the case type
D. A customer representative can approve or reject a claim

164. In a construction application, the user access group is configured with an


Access of Role to object records shown in the following image
Currently the application is in the staging system. Which two operations can
users perform in the application at this level? (Choose two)

A. Modify Instance
B. Modify rules
C. Run reports
D. Open instances

165. Which studio do you use to configure a service level agreement (SLA) with
a passed deadline?

A. Dev studio
B. Prediction studio
C. Admin studio
D. App studio

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