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Faizyyy 1st Module

This study examines the impact of Automated Teller Machines (ATMs) on the usage of online payment systems in the context of evolving financial technologies. It aims to analyze consumer behavior and the strategies employed by banks to modernize ATMs amidst the rise of digital payment methods. The research will utilize quantitative methods, including questionnaires, to gather data from various customer demographics in Kottakkal.

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3 views7 pages

Faizyyy 1st Module

This study examines the impact of Automated Teller Machines (ATMs) on the usage of online payment systems in the context of evolving financial technologies. It aims to analyze consumer behavior and the strategies employed by banks to modernize ATMs amidst the rise of digital payment methods. The research will utilize quantitative methods, including questionnaires, to gather data from various customer demographics in Kottakkal.

Uploaded by

crmh491
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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A COMPARATIVE STUDY ON IMPACT OF ATMs ON THE USAGE OF

ONLINE PAYMENT SYSTEMS

1.1 INTRODUCTION
Here is the study about impact of ATM system in the Era of
Online Payment System. In the Modern Era, Technological
advancements have significantly Transformed the way we
conduct Financial Transactions.The rise of online payment
system and digital banking Has transformed How we
manage our finance, making Transactions Faster and more
Convenient in this changing World. The Automated Teller
Machine(ATM) has long been a key tool for accessing cash
and performing basic banking tasks. However with the
increasing use of smartphones,mobile wallets and online
payment methods, The role of ATMs is being questioned.
This study explores the impact of ATMs in the Era of
Online Payment Systems Looking at how they continue to
Fit into a world that is becoming more cashless and digital
This study aims to analyze the impact of ATMs on the
usage and relevance of online payment system. It explores
how consumer behavior, technological advancements, and
changing financial practices have influenced ATM usage
patterns. Additionally, the study investigates the strategies
employed by financial institutions to modernize ATMs and
ensure their continued utility in an increasingly digital
world.
1.2 STATEMENT OF THE PROBLEM

The Topic of the project is a a comparative study on


“Assessing the Impact of ATMs on Online payment System
usage.In this study All banks compete with each other to
attract their customers in different ways through providing
convenient and acceptable services to their customers
The emergence and rapid growth of online payment
systems have transformed the way financial transactions are
conducted, promoting convenience, speed, and a move
towards cashless economies. However, Automated Teller
Machines (ATMs) continue to play a significant role in the
financial ecosystem by providing access to cash and other
essential banking services. In this context, there is a need to
examine the relevance and impact of ATM systems in an
era dominated by digital payment methods.

1.3 SCOPE OF STUDY

Banking Sector is large and difficult area. A bank has


different products and services and customers. This study
gives the perception of different classes of customers of
different age group towards both ATMs and online
payment sytem in kottakkal area
1.4 SIGNIFICANCE OF THE STUDY

The outcome of this study will help the management of


banks to know about the satisfaction levels of customers
using both ATMs and Online payment systems and areas in
which they are lagging their customer services

1.5 OBJECTIVES OF THE STUDY


1.5.1 Primary objective
The general purpose of the study is to investigate the
impact of ATMs on the usages and relevance of online
payment systems
1.5.2 Sub objectives
1) To analyze the usages of ATMs
2) To analyze the differences between ATM
and online payment systems
3) To determine the perceptions of the society

1.6 RESEARCH METHODOLOGY


Research methodology is a way to systematically solved
problems.it may understand as a science of studying how
research is done scientifically. In any research various steps
are adopted in studying the problem along with the logic
behind them.So by framing right methodology. Its possible
to gain deeper insight into the research problem and carry
out the project work successful.
1.7 RESEARCH DESIGN
Research design is the "framework" or blue print for
collecting the information readed for project in the best
possible way.The study will use a quantitative research
design to collect and analyse the numerical data. The design
will involve in the use of questionnaire to collect data from
customers of both ATMs and online payment systems

1.7.1 Nature of study


This is descriptive study and analytical study

1.7.2 Source Of Data


• Primary data

• Secondary data

1.7.3 Primary data :


The primary that are those which are collected for the first
time.The primary data are useful for knowing opinion,
attitude and impact of respondents The primary data
collected for this study through questionnaire with the help
of Google form.
1.7.4 Secondary data :
Secondary data that are those which have been collected
some other persons for this purpose and publish.Here the
secondary data are collected from websites.
• https://www.tojqi.net
• https://www.easychair.org
• https://www.ugr.es
• https://www.bijlipay.co.in

1.8 SAMPLE DESIGN

1.8.1 Nature of the population

Here including business peoples, students,employees and


who uses both ATMs and online payment systems.

1.8.2 Sample unit

Here selected the sample unit for the study in kottakkal


area.

1.8.3 Method of sample

Here using simple random sampling.


1.8.4 Size of sample

The sample collected for study from 50 respondent through


questionnaire method.

1.9 TOOLS FOR ANALYSIS

• Percentage analysis

2.0 TOOLS FOR PRESENTATION

• Tables
• Pie diagram
• Bar diagram
• Doughnut

2.1 DURATION OF THE STUDY

The duration of the project study is 90 days

2.2 LIMITATIONS OF THE STUDY

• No more experience for make a project


• Incorrect response of respondents while collecting data
• Lack of cooperation from customers

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