An Introduction To Discourse Analysis
An Introduction To Discourse Analysis
DEPARTMENT OF ENGLISH
AN INTRODUCTION TO
DISCOURSE ANALYSIS
Truong Bach Le
An introduction to discourse analysis / Truong Bach Le, Truong
Thi Nhu Thuy. - Huế : Đại học Huế, 2014. - 150tr. ; 24cm
ĐTTS ghi: Hue university. College of foreign languages.
Department of English. - Thư mục.: tr. 144-145
Mã số sách: GT/189-2013
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Introduction
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We would like to express our gratitude to Assoc Prof Dr. Tran Van Phuoc
and Dr. Ton Nu Nhu Huong for always encouraging us to compile
linguistic course materials of this kind for the students.
Shortcomings are inevitable in this book. Therefore, we appreciate
and welcome suggestions for a revised edition.
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CONTENTS
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1. Transactional interactions 77 4
2. Classroom discourse 79 5
3. Interpersonal interactions 83 5
4. Adjacency pairs 85 5
II. Negotiation of meaning 94 6
1. Turn taking 94
2. Topic management 102 6
3. Lexis in talk 103 6
4. Feedback 108
5. Repair 108
III. How to analyse spoken language 110 7
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Chapter I
I. Introduction
For a long time, as Cook (1989) observes, language teaching has been
focused considerably on sentences. However, even if we submit to this
approach as a temporary measure, that there is more to using language,
and communicating successfully with other people, than being able to
produce correct sentences. Not all sentences are interesting, relevant, or
suitable; one cannot just put any sentence after another and hope that it
will mean something. People do not always speak—or write—in
complete sentences, yet they still succeed in communicating. Knowing
what is supposed to make a sentence correct, and where that sentence
ends, though it may be important and worth teaching and learning, is
clearly not enough. Nor is this only a question of a difference between
writing and speech, as might at first appear.
A. This box contains, on average, 100 Large Plain Paper Clips. 'Applied
Linguistics' is therefore not the same as 'Linguistics'. The tea's as hot as it
could be. This is Willie Worm. Just send 12 Guinness 'cool token' bottle tops.
(Cook, 1989)
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1 Which of these two stretches of language is part of a unified whole?
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from the discourse analysis we are used to nowadays. Also important
in the early years was the emergence of semiotics and the French
structuralist approach to the study of narrative. In the 1960s, Dell
Hymes provided a sociological perspective with the study of speech in
its social setting (e.g. Hymes 1964). The linguistic philosophers such
as Austin (1962), Searle (1969) and Grice (1975) were also influential
in the study of language as social action, reflected in speech-act
theory and the formulation of conversational maxims, alongside the
emergence of pragmatics, which is the study of meaning in context
(see Levinson 1983; Leech 1983).
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analysis, the emphasis is not upon building structural models but on
the close observation of the behaviour of participants in talk and on
patterns which recur over a wide range of natural data. The work of
Goffman (l976; 1979), and Sacks, Schegloff and Jefferson (1974) is
important in the study of conversational norms, turn-taking, and other
aspects of spoken interaction. Alongside the conversation analysts,
working within me sociolinguistic tradition, Labov's investigations of
oral storytelling have also contributed to a long history of interest in
narrative discourse. The American work has produced a large number
of descriptions of discourse types, as well as insights into the social
constraints of politeness and face-preserving phenomena in talk,
overlapping with British work in pragmatics.
(McCarthy, 1991)
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Summary
Text analysis is concerned with the study of written and spoken texts
as language elements strung together in relationships with one another
that can be defined. It is the study of the formal linguistic devices that
distinguish a text from random sentences.
( Nunan, 1993)
Activity 3
Read the following extract and answer the questions.
So far, I have used the terms 'discourse' and 'text' as though they are
synonyms. It is time to look at these terms a little more closely.
Consider the following statements, which have been extracted from a
number of different sources.
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1. ―discourse A continuous stretch of (especially spoken) language
larger than a sentence, often constituting a coherent unit, such as a
sermon, argument, joke or narrative.‖ (Crystal 1992: 25)
3. 'We shall use text "as a technical term, to refer to the verbal record
of a communicative act.' (Brown and Yule 1983a: 6)
From these extracts it can be seen that there is disagreement about the
meaning of these two terms. For some writers, the terms seem to be
used almost interchangeably; for others, discourse refers to language
in context. All, however, seem to agree that both text and discourse
need to be defined in terms of meaning, and that coherent texts/ pieces
of discourse are those that form a meaningful whole.
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I shall use the term text to refer to any written record of a
communicative event. The event itself may involve oral language (for
example, a sermon, a casual conversation, a shopping transaction) or
written language (for example, a poem, a newspaper advertisement, a
wall poster, a shopping list, a novel). I shall reserve the term discourse
to refer to the interpretation of the communicative event in context. In
this book, I shall discuss aspects of both text analysis and discourse
analysis - that is, I shall deal with both the linguistic analysis of texts
and an interpretation of those texts. ASSERTION: discourse analysis
involves the study of language in use. The assertion here is that the
analysis of discourse involves, the analysis of language in use -
compared with an analysis of the structural properties of language
divorced from their communicative functions which Cook (1989),
among others, refers to as text analysis. All linguists - from the
phonetician, through the grammarian, to the discourse analyst - are
concerned with identifying regularities and patterns in language.
However, in the case of the discourse analyst, the ultimate aim of this
analytical work is both to show and to interpret the relationship
between these regularities and the meanings and purposes expressed
through discourse.
(Nunan, 1993)
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Exercises
1. The following are a number of other definitions of discourse analysis.
Read each of these definitions and summarise the main features they list
as being characteristic of discourse analysis.
(Paltridge, 2000)
2. Read the following pieces of language. Do you think they are texts in
the sense of being unified stretches of language?
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a. Once upon a time there was a little white mouse called "Tiptoe".
The boys lived in a large brick house with a thatched roof at the end
of the longest street in town. That morning Mrs Smooks left home in a
great hurry. But, too late, William realised that the car had no brakes.
So they ran and they ran and they ran until eventually the giant got
tired out so that he couldn't follow them anymore. "What an exciting
day," she sighed. And so he never goes alone to the shops anymore.
(Eggins 1994 : 89).
b. I had always wanted to see Paris. However, you can imagine how
excited was once we got there. We had wanted to do some sightseeing.
And unfortunately it was cold and wet. Meanwhile we went to the
Louvre instead. Prior to that it had fined up. In addition we were
exhausted by 6 o'clock. (Eggins 1994 : 91).
c. Well here we are in the tropics. I’ve spent many hours just lying
around doing nothing. We might go skin diving this afternoon which
will be exciting. Well now I'm supposed to say having a wonderful
time, wish you were here, but l won't. See you too soon. Love Heather.
Activity 4
1) List what you think are the main differences between spoken and
written language.
2) Read the two texts which follow. They both refer to the same topic;
the first is the transcript of a spontaneous spoken report, and the second
is a written report of the same incident.
3) What major differences do you find between the two texts? Refer to
your categories established in 1) above and add any new ones that either
of the two texts exhibits.
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A. walked down there about an hour ago to have a look /and/ it is/it
looks as if a bomb's.
B. I walked down there about an hour ago to have a look, and it looks
as if a bomb's hit it. There are caravans upside down and on their
sides. I understand from the people who live in them that the top part
of the caravan has, in a lot of instances, been ripped away from the
chassis, which is actually chained down to the concrete, and been
bowled over and over across the field.
(Wright, 1994)
Activity 5
Refer to the table which compares written and spoken language adapted by
Van Lier (1995, p. 88). Then read the two extracts below it about spoken
and written language and add to the table other differences that are not listed
between these two types of discourses.
Spoken Written
auditory visual
temporary; immediate permanent; delayed reception
reception punctuation
prosody (intonation, delayed or no feedback
stress,rhythm)
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immediate feedback attention,boundaries,pointers,et.,,
a variety of attention and limited to verbal devices
boundary signals (including unlimited planning, editing,
kinesic ones) revision
planning and editing limited by
channel lexically dense
lexically sparse grammatically simple
grammatically dense
Extract 1
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bottom, according to the cultural convention. Since it is likely to be read
by distant, unknown, or yet-to-he-born 'audiences, it has developed an
information structure characterized by a high level of cohesion.
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Extract 2
As a brief example, notice how this speaker pauses and begins each
new `sentence' before formally completing the previous one:
it's quite nice the Grassmarket since + it's always had the antique shops
but they're looking + they're sort of + em + become a bit nicer +
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(c) In written language, rather heavily premodified noun phrases (like
that one) are quite common - it is rare in spoken language to find more
than two premodifying adjectives and there is a strong tendency to
structure the short chunks of speech so that only one predicate is
attached to a given referent at a time (simple case-frame or one-place
predicate) as in: its a biggish cat + tabby + with torn ears, or in: old
man McArthur + he was a wee chap + oh very small + and eh a
beard + and he was pretty stooped.
A man who turned into a human: torch ten days ago after snoozing in
his locked car while smoking his pipe has died in hospital.
(f) in chat about the immediate environment, the speaker may rely on
(e.g.) gaze direction to supply a referent: (looking at the rain) frightful
isn't it.
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(h) the speaker typically uses a good deal of rather generalised
vocabulary: a lot of, got, do, thing, nice, stuff, place and things like that.
(i) the speaker frequently repeats the same syntactic form several
times over, as this fairground inspector does: I look at fire
extinguishers + I look at fire exits + I look at what gangways are
available + I look at electric cables what + are they properly earthed
+ are they properly covered
(j) the speaker may produce a large number of prefabricated 'fillers': well,
erm, I think, you know, if you see what I mean, of course, and so on.
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Chapter II
I. Cohesion
So far language has been treated from the point of view of several
different levels of analysis - from isolated sounds to whole sentences.
Traditionally, language analysis at the sentence level predominated.
More recently, the situation has changed and the focus has expanded to
take in whole texts in order to see, among other things, if there is such a
thing as ― grammar of texts‖, that is, rules that give both structure and
meaning to units of discourse beyond the sentence level.
Activity 6
Do texts have a 'grammar'? Are there rules that determine their structure?
Try putting the following jumbled text in the correct order. What clues
did you use to help you unjumble the text?
a) Inside its round fruits, called balls, are masses of white fibres.
b) But, in the cotton fields, the balls are picked before this can happen.
c) Pure copper is very soft.
d) Cotton grows best in warm, wet lands, including Asia, the southern
United States, India, China, Egypt and Brazil.
e) Cotton is a very useful plant.
f) When the fruits ripen, they split and the fibres are blown away.
(Thornbury, 1997)
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II. Cohesive devices
According to Jackson (1982), besides being about the way in which
information within sentences is organized according to the demands of a
text, text syntax is also about the ways in which sentences are linked
together into a cohesive whole. Five kinds of cohesion have been
identified. They are: reference, substitution, ellipsis, conjunction, lexical
cohesion. Each of these cohesive devices will be examined below from
Jackson‘s (ibid.) views.
1. Reference
He stepped in a puddle right up to his middle and never went there again,
the items he and his in the second sentence are interpretable only by
reference to Doctor Foster in the first, and the item there by reference
back to Gloucester.
Exercises
What does it refer to in these short extracts: a noun phrase in the text or a
situation?
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a) A pioneering 'school-based management' program in Miami-Dade
Country's 260 schools has also put some budget salary and personnel
decisions in the hands of local councils, composed largely of teachers.
It's a recognition that our voices and input are important,' says junior
highschool teacher Ann Colman.
b) Like the idea or deterring burglars with a big ferocious hound - but can‘t
stand dogs ? For around £45 you can buy an automatic dog barking unn -
Guard God, or the Boston Bulldog, both available by mail order from
catalogues like the ones you're sent with credit card statements. You plug it
in near the front door and its built-in microphone detects sharp noises.
The judge said the Crown had to prove an agreement to murder so that
the jury was sure. It was not sufficient to prove it as a possibility or
probability, but it must be proved beyond reasonable doubt.
(McCarthy, 1991)
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Cohesive reference may be of three different kinds: personal, demonstrative
and comparative (Jackson, 1982).
Here is another example from Salkie (1995, pp. 65-66), which also
contains two instances of my:
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Just after midnight on 16 January 1991 my son woke me up to tell me the
war had started.... But what if this war goes wrong for the allies and
conscription is once more introduced? My son fighting, perhaps dying,
for his country? That is not why I brought him up. To win this war, I am
asking other people's sons to risk their lives, yet here am I saying, please
God, not mine....
It is clear that my involves reference, but what about mine? The simplest
thing is to say that mine here involves reference AND ellipsis (of son).
Expressions such as do it combine two forms of cohesion, hyponymy and
reference. Here we see that the word mine combines two forms of cohesion.
We shall see some more examples of 'double' cohesive devices below.
a. During the First World War, he told me, after he returned to South
Africa, he set up a corrugated tin roof in an alley off Smith Street. He
ordered a small quantity of drugs from England and then sold them to the
local retail chemists... His orders got bigger and bigger and eventually he
ordered a large shipment of supplies from England. When this shipment
was underway, the Second World War broke out and the drug companies
could not send further supplies to South Africa.
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b. Basically I play what we call tuned percussion, which really entails
xylophone, marimba - which is like a xylophone except lower in pitch -
vibraphone, glockenspiel, tubular bells, and then you've got the timpani
or kettle drums and a vast amount of other drums - and so basically the
job of a percussionist is to try and attempt all those instruments.
c. Employees at the Guardian are hoping a meeting Wednesday between
management and national officers of the National Union of Journalists,
Sogat and the National Graphical Association will be successful. If not,
the dispute will go to conciliation. If that fails, the chapel will ballot on
industrial action, probably in early March.
d. In the final year, a number of special option courses allow specialization
in areas of particular interest to the student. These normally include
Syntax, Semantics and Pragmatics; Second Language Acquisition;
Experimental Phonetics....
In (d) we have reference plus ellipsis: the text could have said these
options. In (c), we can understand that in two different ways: either as
short for that conciliation in which case we have reference and ellipsis;
or as ―the fact that the dispute will go to conciliation...‖. In this
interpretation, that refers back to an extended section of preceding text,
rather than one word.
1.3. Comparative reference
Comparative reference may be either general, expressing the identity,
similarity or difference between things, or particular, expressing a
qualitative or quantitative comparison; e.g. 'I see nobody on the road,'
said Alice. 'I only wish I had such eyes,' the king remarked....
We can distinguish two types of comparison. In general comparison, two
things are said to be the same or different, without going into detail.
Examples (a-b) from Salkie (1995) illustrate sameness, and (c) illustrates
the difference:
Exercises
a. At one point the Brundtland report states that 'The loss of plant and
animal species can greatly limit the options of future generations; so
sustainable development requires the conservation of plant and animal
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species'. What, all of them? At what price?... At another point the
Brundtland report says that economic growth and development obviously
involve changes in the physical ecosystem. 'Every ecosystem everywhere
cannot be preserved intact: Well, that's a relief. But how can it be made
consistent with the earlier objective? Does it mean that it is all right to
deprive some people in some parts of the world of a piece of their ecosystem
but not others? What justification is there for this discrimination?
b. We asked Ruby to describe for us what life was like in the African Rilt
Valley some 1500 generations ago. She replied that she had lived with a
small group of about ten people: she indicated the number by holding up
both hands with the fingers spread. They wandered the savanna during
the day, looking for food, and sometimes met and socialised by the lake
with other groups of hominids. It was during one such encounter that she
met her mate, Klono. He wooed her by sharing with her a delicious
baobab fruit.
c. On the 29th December Daniel Deronda knew that the Grandcourts had
arrived at the Abbey, but he had had no glimpse of them before he went
to dress for dinner.... ―I fancy there are some natures one could see
growing or degenerating every day, if one watched them,‖ was his
thought. ―I suppose some of us go on faster than others; I am sure
Gwendolen is a creature who keeps strong traces of anything that has
once impressed her. That little affair of the necklace, and the idea that
somebody thought her gambling wrong, had evidently bitten into her. But
such impressionability tells both ways: it may drive one to desperation as
soon as to anything better.'
b. I found out about people like Marx and Lenin. Lenin was a great
humanist, both a thinker and an activist. I found his writing quite easy to
understand. He explained society – how the motivation in our society is
profit and how this means most people will live in poverty. He showed
how to change this for the benefit of the majority. He explained that real
power is concentrated with those who control finance. It was fascinating.
We didn't hear about him at school.
c. ―You see the man over there - the one with the wavy hair? Next to the
woman with the laptop computer. That's the professor of chemistry.‖
2. Substitution
Clausal substitution is by means of so, for a positive clause and not, for a
negative one. Here an entire clause is presupposed; e.g. 'Is there going to
be a snow-fall?'—'They say so/not'; Are you going to the conference? If
so, we could travel together.
Exercises
a. A group of people marching on the road should keep to the left. There
should be look-outs in front and at the back wearing reflective clothing at
night and fluorescent clothing by day. At night the look-out in front
should carry a white light and the one at the back should carry a bright
red light visible from the rear.
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c. Excess cholesterol enters the body through our foods, especially animal
fats, and many people are still unaware of the ones they should avoid.
e. There isn't always an obvious link between the materials you have and
the syllabus in use. The link through language is the most obvious and
most straightforward one to make if your syllabus is based on linguistic
items such as language structures or functions.
a. They stood up. Victor walked towards her and put his hand on her
back. ―Honestly, Lorie, I wasn't meaning to be a pain in the ass.
―About my name?‖ Men seem to think that they can name women as they
please, just because Adam did. That way they give women the shape and
function they want them to have
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3. Ellipsis
Ellipsis is similar to substitution, except that in the case of ellipsis the
substitution is by nothing. An obvious structural gap occurs, which can
only be filled by reference to a previous sentence. As with substitution,
ellipsis may be nominal, verbal, or clausal.
3.1. Nominal ellipsis
Nominal ellipsis involves the omission of the head of a noun phrase,
sometimes together with some modifiers; e.g. Four other oysters
followed them. And yet another four.; 'Which hat will you wear?'-'This is
the nicest.'
3.2. Verbal ellipsis
Verbal ellipsis involves the omission of the lexical verb from a verb
phrase, and possibly an auxiliary or two, recoverable from a previous verb
phrase. For example, if one were to hear the snippet of conversation. It
may or it may not, one would know that it was elliptical, since there is no
lexical verb. That would be recoverable from a previous utterance such as,
Is it going to rain today? Another kind of verbal ellipsis omits everything
except the lexical verb; e.g. 'Has she been crying?'—'No, laughing'.
3.3. Clausal ellipsis
Unlike clausal substitution, clausal ellipsis is not concerned with the
ellipsis of whole clauses but with the ellipsis of large parts of clauses,
whole phrases and upwards; e.g. 'Who was playing the piano?'—'Peter
was'. The whole verb phrase is not often left out in ellipsis across
sentence boundaries, but it may be within sentences e.g. Joan bought
some roses, and Bill some carnations. And it may be in conversation e.g.
'Where has Jim planted the roses?'—'In the front border.
Exercises
The following examples contain various kinds of ellipsis. Say for each
instance whether it is a verb, noun or clause ellipsis. For each kind of
ellipsis make a list of the words or types of word that can precede the gap
(Salkie, 1995, pp.60-61).
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a. Many OAPs still have a hard time making ends meet- but some are
sitting on a small fortune. During the last property boom they saw the
value of their homes soar.
b. There are four newspapers specifically for Britain's 330,000- strong
Jewish community. The Gulf war has put them in reluctant pole position
for a huge international story. Yet all four share the same potential
problem: they are weeklies, with deadlines that vary from early morning
to late afternoon on Thursday. On the past two Fridays they have risked
seeing their front pages made redundant by attacks on Israel.
c. I say that the critic new to the trade ―lowers his standards‖ when faced
with a weekly fare of rubbish, and so he does; that is, he excuses the
badness of the plays and marks them higher than he knows he should.
Which is only reasonable while he does it consciously; disaster comes
when he crosses the line into truly believing that the bad plays are really
not bad at all.
d. The judge said that an employer's duty, under section 99 of the
Employment Protection Act 1975, to consult a union when he was
proposing to dismiss employees as redundant, arose when matters had
reached a stage where a specific proposal had been formulated. Of two
possible subjects of negotiation: whether there were to be redundancies
and, if so, how and on what terms were they to take effect, only the
second was open for discussion, and the redundancies took effect on 31
December 1987.
e. The PM has been wise enough to call for a 'bipartisan' approach, and
the leader of the opposition wise enough to concur.
f. One female marine, Jacqueline Bowling, said: ―I do not think I have
any more fears than the guys have. I think we have the same feelings.
―Her husband, who serves at a post not far from hers, disagreed, and was
unhappy to find that his wife had been assigned so close to the front. ―I
guess that is where the male ego kicks in,‖ his wife explained.
g. This form tells me that you want to vote by post, or get someone else
to vote on your behalf, at elections for an indefinite period. It is for
people who have a right to vote but who cannot reasonably be expected
36
to vote in person because of the nature of their job (or their spouse's). Fill
the form in carefully using block letters except for your signature.
4. Conjunction
Conjunction refers to specific devices (conjunctions) for linking one
sentence to another e.g. He was very uncomfortable. Nevertheless he fell
fast asleep. There are a number of words—conjunctions and adverbs—
which fulfil this function. They may be divided into four groups:
additive, adversative, causal and temporal.
4.1. Additive conjunctions
Additive conjunctions simply add on a sentence as if it were additional
information or an afterthought e.g. and, furthermore, besides,
incidentally, for instance, by contrast etc.
4.2. Adversative conjunctions
Adversative conjunctions draw a contrast between the sentence they
introduce or are contained in and the preceding sentence with which they
form a cohesive relationship e.g. yet, however, nevertheless, on the other
hand, on the contrary, in any case etc.
4.3. Causal conjunctions
Causal conjunctions make a causal link between two sentences e.g. hence,
therefore, consequently, as a result, that being so, otherwise, in this
respect etc. And temporal conjunctions make a time link, usually of a
sequential nature, between one sentence and another e.g. then, after that,
previously, thereupon, meanwhile, finally, from now on, up to now etc.
Exercises
1. This exercise will help you focus on marking the relationships between
sentences in a text. Use the guidelines which follow the text and write out
the passage, connecting the sentences where possible (McCarter, 2003,
pp.38-39).
What are the arguments for and against private vehicles? What is your
opinion in this matter?
37
(1) Private vehicles play a key role in our lives. (2) They provide
independent transport, freedom and many jobs. (3) They cause pollution,
traffic jams, noise and death. (4) Private transport, especially the car,
gives us freedom to move. (5) We no longer need to organise our lives
around bus or train timetables. (6) Many people think that their cars are
indispensable machines. (7) They cannot live without them. (8) People
who live in rural areas need private vehicles to go to towns for shopping,
socialising, taking children to schools, etc. (9) Without a car their lives
would be very difficult.(10) They would be forced to rely on infrequent
public transport, if it existed at all. (11) Many families who live in the
country have one or more cats. (12) They would be cut off from the rest
of the world. (13) For many people a car is a necessity.
Sentences 1 and 2. You can join these sentences together; the second
sentence states the reasons why such vehicles play an important role.
Sentence 3 shows the opposite side of the picture, so insert an adverb that
brings out the contrast. Be careful with the punctuation! You will find in
the Key that the author has added another phrase, because he finds that
the contrast is not strong enough, and because there is a problem with the
rhythm of the sentence. Can you add something yourself to the sentence?
38
Sentence 11 is a consequence.
Can you think of an adverb to join Sentence 12 to the previous one?
Use a word that means or else. Be careful with the punctuation.
Sentence 13 is a conclusion.
2. Look at the text and find conjunctions linking sentences to one another.
5. Lexical cohesion
Lexical cohesion refers to the use of the same, similar, or related words
in successive sentences, so that later occurrences of such words refer
39
back to and link up with previous occurrences. There are two broad types
of lexical cohesion: reiteration and collocation.
5.1. Reiteration
Reiteration may be of four kinds. Firstly, the same word may be repeated
in successive, though not necessarily contiguous sentences; e.g. There
was a large mushroom growing near her... She stretched herself up on
tiptoe, and peeped over the edge of the mushroom. Secondly, a synonym
or near-synonym of a word may appear in a following sentence; e.g. I
turned to the ascent of the peak. The climb is perfectly easy, where ascent
and climb are synonyms. Thirdly, a word may be replaced in a following
sentence by another which is semantically superordinate to it; e.g.
Henry's bought himself a new Jaguar. He practically lives in the car.
Here Jaguar is a term that is included in the term car, that is to say, car is
a superordinate term to Jaguar. Fourthly, a word may be replaced in a
following sentence by a 'general word' which describes a general class of
objects; e.g. 'What shall I do with all this crockery?'—'Leave the stuff
there'. There are a number of these general words which have a cohesive
function in texts. Referring to humans are: people, person, man, woman,
child, boy, girl. Referring to non-human animates is: creature. Referring
to inanimate concrete nouns are: thing, object. Referring to an inanimate
concrete mass is; stuff. Referring to inanimate abstract nouns are:
business, matter, affair. Referring to actions is: move. Referring to places
is: place. And referring to facts are: question, idea.
5.2. Collocation
This refers to the habitual company which words keep. For example, the
word book implies other words like page, title, read, turn over, shelf,
library etc. A cohesion results, then, from the occurrence of a word's
collocates, as well as from occurrences of itself, its synonyms or its
superordinate terms.
This concludes our discussion of the devices that English uses in order to
achieve unity and cohesiveness in texts. Without them texts would not
40
strictly speaking be texts, but collections of more or less isolated
sentences.
Exercises
1. Read the text and decide how the underlined words are related.
WRINKLE FREE
- hyponyms.
- antonyms.
- collocations.
The Shoe Valet will deal with the family‘s footwear in record time,, with
no mess and no grubby hands. Four interchangeable wheels will give
your leather shoes the full valest treatment. One removes mud and dirt,
another applies neutral shoe cream to the leather, and the two soft
41
brushes will polish your light or dark shoes to a deep shine. Shoe Valet
operates quickly efficiently at the touch of a button.
4. Read the text and identify the ways that it is joined together (or made
cohesive). Find examples of lexical and grammatical cohesion.
42
BAD BREATH: Why you’re always the last to know.
A simple question: when someone you know or work with has bad
breath, do you tell them?
If you‘re like most people, the answer is probably ―No‖. Which means
that nobody is going to tell you when you have bad breath.
So to be sure you don‘t, use RetarDEX products.
They‘re guaranteed to ban bad breath, because they actually get rid of
something dentists call Volatile Sulphur Compounds, or VSCs.
These are the end products of bacteria feeding off dead cell tissue and
III. Cohesion versus coherence
debris in the mouth that, hardly surprising, smell terrible.
Activity 7
Ordinary mouthwashes, toothpastes and sprays only mask the odour
Dowith
the afollowing
nicer smell taskswhich
from soon wears (1997)
Thornbury off. Butto the clinically
explore proven
the difference
between
RetarDEX cohesion
rangeand of coherence.
24-hour oral care products has a patented active
The following text is invented.
ingredient called CloSYS which In fact, it is made
eliminates up ofVCs
these sentences from
and rapidly
different texts.....
restores fresh Yet it has some superficial features of cohesion. Can
breath.
you identify these? Do the texts cohere?
So don‘t wait for someone to tell you. Because they won‘t.
Hale knew, before
(Thornbury, 2005, p.he167) had been in Brighton three hours, that they
meant to murder him. They made a dreadful row in the morning when
it was feeding time. With a team of officials he went about inspecting
the place this morning. No wonder reviewers have singled it out for
special acclaim.
The text is cohesive, but this does not mean that it necessarily makes sense:
it is not coherent. Coherence is a less tangible quality and less easily defined
or accounted for: it is perhaps a 'feeling' the reader (or listener) has, and what
may be coherent for one may be incoherent for another. Nevertheless, the
task of making sense of a text is made easier if the content of the text is
organised in such a way as to make its meaning easily recoverable. The
order in which information is presented in a text is an important factor in
determining how coherent it is likely to be to the reader.
6. Take one to four tablets daily. heater will safely keep the chill
off
7. Please wipe your shoes clean
on the mat. your garage or greenhouse for up
to 14 days.
44
- Causal, i.e. a because or so relation?
- Temporal, i.e. a before or later relation?
Activity 9
Read the following extracts on coherence. From the exercises above and
the two readings, what factors do you think make a text coherent?
Extract 1
45
A: That'll be the phone
A: OK
Extract 2
46
But there are also more general devices for providing structure which
are not explicitly grammatical in nature, and these other devices are
examined under the rubric of coherence.
The skilful use of such connections has, of course, been recognized for
a long time as an essential part of good speaking and writing. But now
linguists are increasingly turning their attention to the explicit analysis
of these connective devices. The term itself was introduced by the
British linguist Michael Halliday, who has been particularly prominent
in investigating coherence within Halliday‘s Systemic Linguistics.
47
Here the reader naturally takes they as referring to the Egyptians and
the Assyrians, and is flummoxed by the continuation. The second
version is different: Some 5,000 years ago, the Egyptians and the
Assyrians were carrying standards. These were poles topped with
metal figures of animals or gods. This time the item these
immediately makes it clear that it is the standards which are being
referred to, and the continuation is smooth and effortless.
Exercises
A 1. Describe situations in which the following exchanges would make
sense (Bolitho & Tomlinson, 1995, pp. 50-53).
A: He'll wait.
48
B: It's starting to rain now anyway.
B: If you want.
(d) A: Hello.
B: Bob?
A: Already?
B: Try Ted's.
49
1. Mr Burns is often late. Yesterday I answered the phone.
Activity 10
50
Version 1
It was in 1899 that Ernest Miller Hemingway was born in Oak Park, a
highly respectable suburb of Chicago. Being a doctor was the
occupation of his father, a keen sportsman. Of six children, Ernest was
the second. A lakeside hunting lodge in Michigan, near Indian
settlements, was the place where holidays were spent by the family.
Although in school activities Ernest was energetic and successful,
twice he ran away from home before the Kansas City Star was joined
by him as a cub reporter in 1917. The Italian front was the place
where he volunteered to be an ambulance driver during the next year,
and was badly wounded. Writing features for the Toronto Star Weekly
was what he did when he returned to America in 1919. 1921 was the
year he married. As a roving correspondent he came to Europe that
year, and several large conferences were covered by him.
Version 2
It should be apparent from the fact that we can tell which one is discourse
(stretches of language perceived to be meaningful, unified, and
purposive), and which a constructed text. The first text is in fact
51
comprehensible, but processing it is a much slower and more laborious
affair. We may go some way towards explaining that strange feeling
teachers have when reading a piece of written work in which every
sentence is grammatically correct, and yet there is something not quite
right. That something may well be to do with these choices- the ways of
ordering sentence elements (information).
52
It should be clear, on reflection, that the order of information in each
answer is dictated by the question. In this sense we can say that the
structuring principle of all discourse is dialogue; but we will need to
examine the relationship between the word order and this dialogue more
thoroughly.
Example ( from Nunan, 1993): It is the cat which ate the rat. (Given:
Something ate the rat. New: The cat did the eating) What the cat ate is
the rat. (Given: The cat ate something. New: The rat got eaten.)
Exercises
1. Consider the ways of arranging the elements in the following sentences
(Jackson, 1982).
1. The old man sent his favourite grandson a wooden lorry for his first birthday.
3. They found the man who had a scar on his cheek guilty.
53
2. This exercise helps you to focus on the organisation of the information
in a sentence from a different angle. Below is part of an essay:
Inequalities in health care cannot be avoided. The sentences of the
second paragraph are divided into two. The parts indicated by letters,
which contain the text references, are jumbled, but those indicated by
numbers, containing the ideas, are in the correct order. Match the two
sections of each sentence and you will have a complete paragraph (Mc
Carter, 1995, pp. 48-49).
Read through the part of the text below carefully. Use the connecting
words and phrases, the grammar and the sequence of information, to help
you find your way through the text.
As you do the exercise think about the relationship between the two
parts of each sentence and how they connect.
Introduction
Not all people in the world enjoy equal standards of health care, simply
because not everyone in the world has equal access to such care.
Second paragraph
……………………………………………………………
54
1. a private hospital where they are able to have better investigations and
treatment without delay.
55
1. One of the most pressing problems a. is the inability of society to
tackle the root of the problem,
namely poverty.
2. This increase can be attributed
b. operate in isolation.
Lack of discipline in the home
c. to many different causes
and at school
depending on one's particular
viewpoint.
4. The break-up of marriages and
d. is often quoted as a reason for
the increase in one-parent
the disintegration of our society.
families
5. But without doubt the primary e. are also blamed for the
cause increasing violence in our lives.
6. Poverty is often the source of a
f. like the lack of opportunity,
host of other contributory factors,
squalor and unemployment, to
name but a few.
7. However, rarely does one of the
g. facing our society today is the
above causes
increasing incidence of violence.
57
theme, (b) Theme reiteration/ constant theme, (c) multiple theme/split
rheme as can be seen in the following examples.
As you will no doubt have been told, we have our own photographic club
and darkroom. The club is called 'Monomanor' and there is an annual fee
of £5. The money goes towards replacing any equipment worn our by
use, or purchasing new equipment. Monomanor runs an annual
competition with prizes, judging being done and prizes awarded at the
garden party in the summer term. Besides the competition, we also have
talks and/or film shows during the other terms.
The extract reflects option (a) quite strongly, where elements of rhemes
become themes of subsequent sentences (relevant items are in italics).
This pattern can be summarised in the following figure:
Theme 1 rheme 1
Theme 2 rheme 2
Theme 3 rheme 3
The bat is a nocturnal animal. It lives in the dark. There are long
nosed bats and mouse eared bats also lettuce winged bats. Bats hunt at
night. They sleep the day and are very shy.
In this text, theme 1 (the bat/ Bats) is picked up and repeated at the
beginning of each clause, signalling that each of the causes will have
something to say about bats.
58
This pattern can be summarised in the following figure:
Theme 1 Rheme 1
Theme 1 Rheme 2
Theme 1 Rheme 3
Theme 1 Rheme 4
Texts may also contain a multiple theme or split rheme pattern. In this
pattern, a rheme may include a number of different pieces of information,
each of which may be picked up as the theme in a number of subsequent
clauses.
In the camera club text, let‘s look at sentences 2,3,4. The rheme of (2)
contains two elements (Monomanor and £5) which are taken up as
themes in the two separate subsequent sentences giving us the pattern:
Theme 2 rheme 2
59
Seasons and seasonal events
Sample analysis
61
(Paltridge, 2000, p. 148)
Exercises
A. Identify the theme pattern of each of the following texts.
62
documentation in the text that refers to an alphabetical reference at the
end of chapters.
(Paltridge, 2000)
(Paltridge, 2000)
3) The brain is our most precious organ -the one above all which allows
us to be human.
The brain looks not unlike a huge walnut kernel: it is dome-shaped with a
wrinkled surface, and is in two halves joined in the middle. Coming out
from the base of the brain like a stalk is the brain stem. This is the
swollen top of the spinal cord, which runs on down to our 'tail'. Parts of
the brain stem control our most basic functions: breathing, heart beat,
waking and sleeping.
(McCarthy, 1991)
63
there are over 2 1/2 million people in Sydney. It is the biggest city in
Australia, the busiest port in the South Pacific, and one of the most
beautiful cities in the world (From Paltridge, 2000).
(2) I'm sitting here at my desk writing to you. (3) Outside my window is
a big lawn surrounded by trees, (4) and in the middle of the lawn is a
flower bed. (5) It was full of daffodils and tulips in the spring. (6) You'd
love it here. (7) You must come and stay sometime. (8) We've got plenty
of room.
(9) Love,
(10) Sally
(McCarthy, 1991)
Which sentence would you prefer if the choice were between (d) or(e)
Finally, decide which you would select if the choice were between
sentence (f) or sentence (g).
64
V. Genres
1. Introduction
As Johnson & Johnson (1998) observes, genres are types of spoken and
written discourse recognized by a discourse community. Examples are
lectures, conversations, speeches, notices, advertisements, novels, diaries,
shopping lists. Each genre had typical features. Some may be linguistic
(particular grammatical or lexical choices), some paralinguistic (e.g. print
size, gesture) and some contextual and pragmatic (e.g. setting, purpose).
Some genres overlap (a joke may be a story) and one can contain another
(a joke can be a part of a story).
Text types have schematic structures. For example, narratives begin
with an orientation stage, in which the main characters of the narrative
are introduced and in which the setting of the narrative is established.
This is followed by a complication stage, in which a series of event are
described which leads to some sort of crisis, which is followed by a
resolution stage, in which the crisis is resolved. The narrative may then
be completed by a coda, in which the writer expresses his or her own
perspective on the story that has just been told. An example is presented
in the following example. This particular example does not include a
coda stage.
65
behaviour and any other distinguished characteristics. An example of this
kind of analysis is shown as follows:
Exercises
1. The following are summaries of schematic (generic) structures of text
types from Paltridge (2000, pp. 109-111). Match each of them with the
appropriate purposes given below.
Recount
Schematic structure
1 Orientation
2 Events
3 Reorientation
4 (coda)
Instruction/Procedure
Schematic structure
1 Goal
2 (Material)
3 Steps
Argument
Schematic structure
66
1 Thesis statement/Position
2 Argument A, Argument B, ect.
3 Restatement of position/summing up/recommendation
Discussion
Schematic structure
1 Statement
2 Different points of view
3 Arguments against
4 (Considered option/recommendation)
Narrative
Schematic structure
1 Orientation
2 Complication
3 (Sequence of events)
4 Resolution
5 (Comment)
6 Coda
Anecdote
Schematic structure
1 Structure
2 Crisis
3 Reaction
4 (Coda)
Report
Schematic structure
67
1 Title
2 General statement
3 Description
Explanation
Schematic structure
1 Phenomenon
2 Explanation
Description
Schematic structure
1 Identification
2 Description
(Paltridge, 2000)
2. Identify the genres of the texts given below, pointing out their generic structures.
A. (1) Hawaii has some special traditions. Hawaiians are very friendly
and always welcome visitors; (2) They give visitors leis; (3) Alei is a
long necklace made from beautiful fresh flowers from Hawaiian islands;
(4) Men wear bright flowered shirts, and women often wear long
flowered dresses; (5) People celebrate traditional Chinese, Japanese, and
68
Filipino holidays as well as the holidays from the United States;
(6) Hawaii is known as Aloha State; (7) Aloha means both "hello", and
"goodbye" in Hawaii; (8) It also means "I love you".
B. (1) The wiki is very strange bird because it cannot fly; (2) The wiki
has the same size as chicken; (3) It has no wings, or tails; (4) It does not
have any feather like other birds; (5) It has hair on its body; (5) Each
foot has four toes; (6) Its beak(mouth) is very long; (7) It sleeps during
the day because the sunlight hurts its eyes; (8) It can smell with its nose;
(9) It is the only bird in the world that can smell things; (10) The wikis‘
eggs are very big.
C. (1) Elevators are very important to us; (2) Why? Think about a tall
building; (3) May be it has twenty floors; (4) Maybe it has fifty or more;
(5) Who can walk up all those stairs? Maybe people can climb them one
time; (6) Can someone climb thirty floors to an office every day? (7) Can
small children walk up to their apartments on the twenty-four floor? (8)
Can their mother and father carry food up all these stairs? (9) Of course
not; (10) We can have building because we have elevators; (11) We
could hot have all the beautiful tall buildings in the world without
elevators. (12) They are really wonderful.
D. (1) Thai boxing is rather different from another country in the world;
(2) The boxing match begins with music from drums and flutes; (3) Then
the two fighters kneel and pray to god; (4) Next they do a slow dance that
copies the movement of Thai boxing; (5) During this dance, each fighter
tries to show the other that he is best; (6) Then the fight begins; (7) In
Thai boxing, the fighters can kick with their feet and hit each other with
their elbows and knees; (8) Of course they hit with their hands too; (9)
Each round is 3 minutes long. Then the boxers have two minute-rest; (10)
Most boxers can fight only five rounds because this kind of fighting is
very difficult.
E. (1) People cry for many reasons; (2) They cry when they feel very
bad; (3) They cry when something terrible happens, like a death in the
family; (4) They cry in sorrow when a close friend becomes seriously ill;
69
(5) They cry when they feel very sad and angry; (6) They cry when they
fell helpless to do anything about a problem; (7) People also cry when
they feel very good; (8) They cry when they have been worried about
something but find out that everything is all right.(9) They cry when
something wonderful happens.
F. (1) The world is overpopulated; (2) It is difficult to say that how many
people the earth can support, but it will; (3) Some of the world social and
natural disasters can be caused by overpopulation, the clearest is famine
help everyone if we can limit population growth before serious shortages
develop; (4) The problem is how to do it; (5) Firstly, each individual
must decide to help limit population; (6) Each person must decide how
many children to have and be conscious of the importance of birth
control; (7) Furthermore, government and international organizations can
provide safe, inexpensive birth control methods; (8) Individuals can
decide to use them; (9) Then the world population growth can decrease
instead of continuing to increase.
G. (1) For some people, plane is something dangerous; (2) They are afraid
of flying; (3) In case they have to fly if they want to continue in their
profession, the fear of flying really becomes a problem; (4) To help these
people, there are special classes in which people learn how to control their
fear; (5) The class visits an airport and learns how airplane traffic is
controlled and how planes are kept in safe condition; (6) A pilot talks
about flying through storms, the different noises and airplane makes, and
air safety in general; (7) The class learns to do relaxation exercises, and the
people talk about fear; (8) Next, the class listens to tape recordings of a
takeoff and landing and later people ride in a plane on the ground around
the airport; (9) Finally, they are ready to take a short flight.
H. (1) Within the last 100 years, deserts have been growing at a
frightening speed; (2) This is particular because of natural changes, but
the greatest desert markers are humans; (3) Therefore, the problem is
how people stop the growth of the world's desert and save land that is
essential to life; (4) It is found that there are some solutions for this
70
problem; (5) Algeria planted the green wall of trees across the edge of the
Sahara to stop the desert sand from spreading; (6) Manitania planted a
similar wall around Nouakchott, the capital; (7) Iran puts a thin covering
of petroleum on sandy areas and plants trees; (8) The oil keeps the water
and trees in the land, and men on motorcycles keep the sheep and goats
away; (9) Other countries build long canals to bring water to desert areas.
Activity 11
1) recipes
3) holiday postcards
4) newspaper reports
Read the description of generic characteristics and match them with the
corresponding text types.
71
b) These typically begin with a self-identification on the part of the
caller, followed by the reason for the call, e.g. ‗I‘m just calling to ask you
if you would be able to … ‘. This is followed by either a request or an
offer, e.g. ‗Can you call me on …?‘; ‗I‘ll phone back later.‘; then some
form of closure, e.g. ‗Thanks. Bye‘. Depending on the relationship
between caller and message receiver, the language can range from very
informal to relatively formal.
c) This is probably the least structured of all the text types we have
looked at so far, for both in terms of what might be considered obligatory
features (as opposed to optional ones) and in terms of the order in which
these features occur. Usually, however, the reader expects some
reference to places visited and some evaluation of the holiday experience
as a whole or specific details, such as the weather. In many cultures the
postcard serves to convey only minimal information, perhaps just a
greeting. Postcards in English tend to be more anecdotal. There is often
also some reference to the picture on the reverse side, which may become
the ‗deictic center‘, e.g. ‗Arrived here three days ago …‘. Notice that
redundant subject pronouns and associated auxiliary verbs are often
omitted, e.g. ‗(We are) Having a wonderful time…‘.
72
bomb his teenage lover’s home after she jilted him was jailed for 10 years
yesterday.‘ (Daily Mirror)
Exercises
Examine the following texts and identify their text types and generic
characteristics- overall structure, grammar, and vocabulary. Do these texts
have all the typical generic features mentioned in the above activities?
1)
73
paste and cook until thick and fragrant. Reduce further until oil seeps
out from frying. Season to taste with fish sauce and sugar. Add
remaining coconut cream and cook until thick and reduced. Add
prawns or fish, stir lightly and simmer until just cooked.
(Alternatively, the fish can be deep-fried in advance. The sauce is then
poured over.) Garnish with chilli strips and lime leaf shreds and serve
with cooked rice.
Serves 3-4
2)
B: Well, Mum and Dad went out so we went to Marg‘s to sleep, and
Sarah wouldn‘t go to sleep, and she wanted to ring Mum, and Marg
said she couldn‘t, and so she cried, and so Marg combed her hair, and
then she went to sleep. She was really naughty…
3)
74
It was revealed last night that four letters written by jurors in the trial,
appealing for Ryan not to be hanged, were never sent to the Victorian
Cabinet which decided to execute him.
And a member of the Victoria cabinet that voted 11-4 to hang Ryan,
Sir Rupert Hamer, says the mercy pleas by four jury members could
have saved Ryan.
4)
Most people like to take a camera with them when they travel abroad.
But all airports nowadays have X-ray security screening and X-rays
can damage film. One solution to this problem is to purchase a
specially designed lead-lined pouch. These are cheap and can protect
film from all but the strongest X-rays.
75
Chapter III
Conversation analysis
I. Spoken interactions
Spoken interactions fall into two broad categories - transactional and
interactional. Transactional situations usually involve people in
interactions where they wish to obtain information or goods and services.
Going to the bank to obtain a new credit card, phoning a library for
information about joining or being interviewed for a job are all examples
of transactional interactions. Interactional situations usually involve
76
speakers in casual conversations where the main purpose is to establish
or maintain social contact with other people. Examples include talking to
old friends over a meal, chatting to your son's new school friend and
talking to your partner after work. The language we choose to use in
these conversations will be affected by a number of variables such as
how well we know the other speakers, how often we speak to them, how
we feel about them and how we judge our relative status. Although many
interactions are a mixture of both, it is helpful for teaching purposes to be
able to classify speaking activities broadly in this way.
1. Transactional interactions
We can see this structure in the Table below which is a service encounter
between a shopkeeper (S) and a customer (C)
77
Structure in a service encounter
Interaction Structure
The language that speakers actually use in such encounters varies from
situation to situation, but the underlying pattern; many kinds of
interactions, particularly transactional interactions, are largely
predictable. This is not to suggest that they are rigidly fixed, but rather
that there are recognisable stages which will unfold as the speakers
negotiate a particular transactional interaction.
It is also important to note that natural data show that even in the most strictly
‗transactional‘ of settings, people often engage in interactional talk,
exchanging chat about the weather and many unpredictable things as follows.
Customer: Can you give me a strong painkiller for an abscess, or else a
suicide note.
Assistant: (laughing) Oh, dear! Well, we’re got … (etc.)
(McCarthy, 1994, p. 137)
The borders between transactional and interactional language are often
blurred.
78
Exercise
List the typical stages or patterns that occur in the following situations:
• consulting a general practitioner.
• having a job interview.
• ordering a meal in a restaurant.
• checking into a hotel.
(Burns & Joyce, 1997)
2. Classroom discourse/Three–part exchanges
According to Mc Carthy (1991), the basic structure of discourse is a single
exchange. However, most of conversation consists of longer stretches of
related exchanges, even where small children are involved as small
participants. One way in which such longer stretches may be built up is
simply by chaining a series of topical-related exchanges one after another.
In this pattern, typified by a teacher asking around a class, followed each
response by a further question on the same, or related, topic the
coherence that is perceived stems partly from the repeated exchange
structure of question and answer, and partly from the semantic continuity
realized through syntactic and lexical cohesive links between the separate
exchanges. One frequent pattern is the use of strategies that extend the
first exchange by linking a further exchange to it.
1. Teacher: Who knows what ice is?
Pupil: I have that in my drink at home.
Teacher: That’s right.
2. Adult: What’s down there?
Child: A tape-recorder.
Adult: That’s right.
79
Activity 12
80
In the words of McCarthy (1991), the pattern of three-part exchanges was
first described by Sinclair and Coulthard (1975) who found in the
language of traditional native-speaker school classrooms interactions
typically followed a rigid pattern - regardless of the subject matter being
taught or of the age range of the pupils in the class. Teachers and pupils
spoke according to very fixed perceptions of their roles and the talk could
be seen to conform to highly structured sequences. The pattern is as
follows:
1. Teacher: Ask What do we do with a saw, Marvelette?
2. Pupil: Answer Cut wood.
3. Teacher Comment We cut wood.
(McCarthy, 1991)
B: Six thirty.
A: Thanks
B: Oh, yeah.
A: yes.
A: Thanks.
(McCarthy, 1991)
81
They found that entire lessons consisted of transactions, which were made
up of these three-part exchanges. Each transaction within the lesson is
explicitly signalled by a 'framing' move consisting of a phrase such as OK,
right, then, now. Lessons could therefore be represented in the diagrammatic
way shown below. The basic building block of the lesson, then, is the speech
act, which is an utterance, described in terms of its function.
Some of the speech acts identified by Sinclair and Coulthard are as follows:
82
In Nunan‘s (1993) words, Sinclair and Coulthard used this model to draw
up 'rules of discourse' which specified the optional and obligatory
elements within a given exchange. Sinclair and Coulthard were not
necessarily interested in classrooms as interactional worlds in their own
right. Their main aim was in developing a method for analysing
discourse. Classrooms happened to be convenient places to start. In the
first place, they are formal environments in which there are relatively
clear rules of procedure. In addition, the roles, functions and power
relationships between the participants are well defined.
3. Interpersonal interactions
Although stages in casual interaction are less easy to predict than those in
transactional texts, it is still possible to identify the range of possible
conversational genre types. The genre types in casual conversation can be
ordered along a continuum from those that display a clear generic
structure at the left hand end to the non-generically structured segments
(chat) at the other end.
83
Middle stages Development of a wide range of topics using
conversational strategies for turn-taking, turn
allocation, and keeping a turn, adjacency pairs,
preferred and dispreferred responses, ways of
giving feedback, changing a topic, asking for
clarification, correcting what was said, etc.
84
makes a plea for a better balance between the two. Otherwise, a foreign
language learner when engaging in a transactional encounter may find it
confused by unexpected friendly chat from other party.
4. Adjacency pairs
greeting greeting
congratulation thanks
apology acceptance
inform acknowledge
leave-taking leave-taking
Pairs of such utterances are called adjacency pairs. One way in which
meanings are communicated and interpreted in a conversation is through
use of adjacency pairs. Adjacency pairs are utterances produced by two
successive speakers in such a way that the second utterance is identified
as related to the first one as an expected follow up (Richards and
Schmidt, 1983). For example:
1. A: Greeting Hello
B: Greeting Hi
85
2. A: Farewell OK, see ya
B: Farewell So long
B: Answer Yes
4. (On a train)
In some cases we can predict the second part from the first pair part, and
in some cases we cannot. Equally, what is an expected follow-up to a
seemingly everyday utterance in one language and culture might be quite
different in another. The particular context and stage of the conversation,
then, are important for assigning an utterance the status of a particular pair
part, For example, 'Hello' can perform many different functions in a
conversation. It can be a greeting a summons as in 'Hello... anybody home?',
or a response to a summons, as in answering the telephone (Richards and
Schmidt, 1983). Equally 'thanks' could be a response to a statement of
congratulation, a compliment or an offer (Burns and Joyce, 1997).
Further, a pair of utterances may play more than one role in a conversation.
For example, the 'question-answer' pair in the third example could also be
described as a 'clarification seek' followed by a 'clarification provide'.
The basic rule for adjacency pairs is that when a speaker produces a first
pair part, they should stop talking and allow the other speaker to produce
a second pair part. When the second speaker does not do this, this is often
commented on—such as, when someone says 'You didn't answer my
question' or continue with variations on the first pair part until they get an
appropriate response.
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Different roles and settings will generate different structures for such
adjacency pairs, and discourse analysts try to observe in natural data just
what patterns occurs in particular settings. Compared with non-native
speakers‘ strategies for giving informal invitations, native speakers
preface their invitations (e.g. ‗I was wondering, uh, we’re having a party
…‘), while non-native speakers are sometimes too formal or too blunt
(e.g. ‗I would like to invite you to a party’; ‗I want to invite you to a
party’). Similarly, it seems that native speakers usually preface
disagreement second pair-parts in English with partial agreement (‗Yes,
but….‘) and with softeners such as ‗I’m afraid’ when people want to
sound more respectful. Learners of a foreign language should be aware of
such linguistic devices if they want to be skillful speakers (McCarthy,
1991, p. 121).
Adjacency pairs may be found within their boundaries, but first and
second pair-parts do not necessarily coincide with initiating and
responding moves. In (1) below, there is such a coincidence, but in (2)
adjacency pairing occurs in the initiation and response (statement of
achievement- congratulation), and in the responding and follow-up move
(congratulation-thanks).
1. A: Congratulations on the new job, by the way.
B: Oh, thanks.
2. A: I’ve just passed my driving test.
B: Oh, congratulations.
A: Thanks.
Preference organization
Thus, some second pair parts may be preferred and others may be
dispreferred. For example, an invitation may be followed by an
acceptance (the preferred second pair part) or ejection (the dispreferred
second pair part). When this happens, the dispreferred second pair part is
often preceded by a delay, a preface, and/or an account. For example:
B: Uhhh …. Delay
Below are some common adjacency pairs, together with typical preferred
and dispreferred second pair parts.
Preferred Dispreferred
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offer/invite acceptance refusal
or non-answer
Pre-announcement
A: Guess what?
B: What?
B: That’s great!
Insertion Sequences
A: John Cox.
B: Okay.
89
Post-Expansions
B: Yeah.
A: You do?
(Paltridge, 2000)
Exercises
1. Look at these extracts and consider the different functions of ‗thank
you‘ in each case.
90
2. Divide the following first and second pair parts into adjacency pairs:
3. Analyse the following conversation between two ESL students using the
categories 'Greeting', 'Information seek', 'Information provide', 'Information
check', 'Feedback', 'Opinion seek', 'Opinion provide', 'Clarification seek',
Invitation', 'Comment', 'Acceptance' and 'Leave-taking'. Then identify as
many adjacency pairs as you can in the conversation.
91
A: Eight months altogether
B: Oh I see… Megumi what do you think of Australia?
A: Yes... good
B: Where have you been in Australia?
A: Opera House Harbour Bridge Taronga Zoo Bond! Luna Park almost...
B: Mmm... that‘s very good
A: How about you?
B: Me? Only Wonderland And what have you been doing at the
weekend Megumi?
A: Usually I watch a film and I visit my friends How about you?
B: Me? I always visiting my friends at the weekend
A: Would you like to have lunch with me today?
B: Of course...why not? Okay. See you later Megumi
A: See you.
(Paltridge, 2000)
4. Identify the roles of the two speakers in the conversation below. What
is the purpose of this conversation? How do the follow-up moves occur?
A: Oh!
B: But after I saw this job, this job as a priest is nothing for me, I …
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A: It … is it not a bit like a social worker?
B: Yes, it‘s … most part of it is social work, but that, that troubles and
the psychological troubles, they, they told to me, ah, I couldn‘t
manage to, to stand all, you understand? And then I get sick, and my
heart was and so …
A: Become ill.
B: Yes, ill, and, and I left the job. It wasn‘t, I wasn‘t able to stand it.
A: Do you think you were too young?
B: Perhaps, I thought, yes, perhaps this is … the, the young people
didn‘t come to the church, and there were too less young people, and
too … ma … too mu … too many old peoples, and I felt I‘m too
young for this job, I, in ten years perhaps …
A: You might go back?
B: Or in fifteen I can go back, yes …
(McCarthy, 1994, p. 125)
B: The name Akkad is a very, has a very long story, it goes back to at
least 2,000 years. It was a state between Syria, Iraq and Jordan, they
called it the the Akkad … and this is where my name been, ah,
derived, you know … I‘m not bluffing, but this is a small story about
name.
A: It‘s quite interesting, and erm, so you, where are you from?
93
A: Can you tell me a bit about you?
B: About myself, well, I …
A: About what, what …
B: What I‘ve done here? Well, I‘ve, erm, when I first came to
Switzerland, I‘ve studied first a little German language.
A: Yes.
B: I mean, I learnt the German language, it was very difficult.
A: It‘s hard, isn‘t it?
B: Yes, particularly the Swiss German … (etc.)
(McCarthy, 1994, p.126)
1. Turn taking
We will now turn to one of the micro-level aspects of negotiating spoken
discourse - how speakers manage turns in an interaction. In any natural
English discourse, turns will occur smoothly, with only little overlap and
interruption, and only very brief silences between turns (on average, less
than a second). People take turns when they are selected or nominated by
the current speaker, or if no one is selected, they may speak of their own
accord (self-selection). If neither of these conditions is applied, the
person who is currently speaking may continue. While the current
speaker is speaking, listeners are attentive to syntactic completeness or
otherwise of the speaker‘s contribution, and to clues in the pitch level
that may indicate that a turn is coming to a close. There are specific
linguistic devices for getting the turn when one is unable to enter the
normal flow of turn-taking or when the setting demands that specific
conventions be followed. These vary greatly in level of formality and
appropriacy to different situations (‗If I may, Mr Chairman’, ‘I wonder if
I might say something’, ‘Can I just come in here’, ‘Hang on a minute’,
94
‘Shut up will you, I can’t get a word in edgewise’). There are also
linguistic means of not taking the turn when one has opportunity, or
simply of making it clear to the speaker that we are attending to the
message. These are usually referred to as back-channel responses, and
consists of vocalizations such as mm, ah-ha, and short words and phrases
such as yeah, no, right, sure. Back-channel realizations vary interestingly
from culture to culture. Another feature of turn-taking is the way
speakers predict one another‘s utterances and often complete them for
them, or overlap with them as they complete (McCarthy 1994, p. 127).
An examination of turn taking includes looking at such things as:
• How speakers move from one turn to the next.
• The types of turns which are expected in response to other turns.
• How speakers self-select or give up their turns to others.
• What interruptions and overlaps occur.
Natural conversational data can often seem chaotic because of back-
channel, utterance-completions and overlaps. When an interaction is very
cooperative and mutually supportive there are likely to be few overlaps in
turns. In contrast, overlaps in less cooperative situations may be frequent
and the utterances quite short as speakers compete to gain and keep a
turn. In the following exchange Brian (B) and Tony (T) compete for turns
in a discussion about the production of a newsletter:
B: I'd like to get our [own...
T: . [A glossy for us would be good too
B:... I'd tike to get our own so that maybe we can even put two together.
Turn taking conventions will vary according to particular contextual
situations and will depend on such factors as:
• the topic.
• whether the interaction is relatively cooperative how well the
speakers know each other.
95
• the relative status of the speakers.
In some situations certain speakers are clearly given more right to speak
than others. This is true of a teacher in a classroom, a judge in a court of
law or speakers who are considered to have particular expertise in
relation to the topic under discussion.
Speakers often indicate when they do not wish to take a turn, but are
merely attending to the interaction through devices known as back-
channels, such as Uh-hu, Mm, Yes, Right, and Sure. It is also not
uncommon in turn taking for speakers to complete or echo each other's
utterances as they build on each other's contributions to extend the topic
further or to predict what will be said next (Burns & Joyce, 1997).
We may keep a turn by not pausing too long and starting straight away
on another one. We can also keep the turn by pausing in the middle of an
utterance rather at the end of it, increasing the volume of what we are
saying, or speaking over someone else‘s attempt to take the turn (Fox,
1987). Look at the example below. The transcription conventions used in
this extract illustrate these points. Thus, /:/ indicates a lengthened
syllable, // indicates the point at which overlap occurs between the two
speakers, and italics indicates a stressed syllable. Also, the way in which
the transcription is written aims to capture features of pronunciation, such
as in ‗rea:s‘nble‘ and point of overlap for the second speaker by placing
the start of her/his utterance directly below the point of overlap.
A tries to keep the turn by lengthening ‗well‘ and the first syllable in
‗reasonable‘ as well as by hesitating mid-sentence with ‗a-a‘. However,
B interrupts and tries to steal and keep the floor by lengthening the first
vowel in ‗letter‘. A completes for the floor and keeps it by completing
the syntactic until they had started and by stressing the second to last
96
syllable in explanation. Neither speaker gives up their turn until their turn
is complete.
When speakers pause at the end of a turn, it is not always the case that
the next speaker will necessarily take it up. In this case, the pause and the
length of it, become significant. For example, in the following extract, B
self-select after a one-second pause because A fails to take turn after B‘s
‗hhh‘. The same happens again when A next fails to take a turn; this time
B changes the topic. The brackets () indicate the analyst was unsure of
what was said, and the figure in brackets include the length of the pause
in seconds.
B: Hhh
(1)
A: I mean to offer:
(16)
97
culture might decree that talk must be kept going, whenever possible, and
not put at risk by unconsidered talk. Rule-conflicts of this type are often
seen to be the underlying cause of conversation breakdown (e.g. for
Japanese versus American norms).
Other features of how turns are given and gained in English may also
prompt specific awareness training where necessary; these include body
language such as inhalation and head movement as a turn-taking signal,
eye contact, gestures, etc., as well as linguistic phenomena such as a drop
in pitch or use of grammar tags.
Native speakers normally find it relatively easy and natural to know who
is to speak, when and for how long. This skill is not however
automatically transferred to a second language. Indeed many second
language learners have great difficulty in getting into a conversation,
knowing when to give up their turn to others, knowing when they are
expected to take a turn, and in knowing how to close a conversation in
English.
Exercises
98
Extract 1
A: so if there's a hardware store we could call in and get one on the
way back
B: do you think there is one
A: yes
B: OK then
A: that would be nice wouldn't it?
B: yes it would
A: I mean the job not the hardware shop
B: yes I REAlize what do you keep telling me for
Extract 2
Oh listen I wanted to tell you one of the girls in my supply class we'll
hoover when we come back won't we she said to me she looked at my
slices and she said you've got flashy shoes or something I said I got them
in Spain she said Miss are you Spanish I thought it was really funny.
(Burns & Joyce, 1997)
• overlap.
• backchannel.
In this text Liz (L) is talking to the Receptionist (R) at the Art Gallery.
99
R: Good morning. Art Gallery, can I help you?
L Hi! I'd just like some... information about what exhibitions you
[have on...
R (Right...
L: Is there anything special on... at the moment?
R: Well, we just have an exhibition that started yesterday. That's the
'Magnum in Our Time' Exhibition... it's a photo [journalists...
L: [Right...
R:... exhibition... and the Cooke and Hinde exhibition from New York
is coming, er... on the twenty-second of September...
L: [Oh, yeah...
R: [... and if you're a member of the society you'll get the information
in the magazine...
L: [ No, no, I'm not..
R: [and it'll also inform you of things that are coming up at the
Gallery, exhibitions and that kind of thing...
L: Oh good...
R: If you're interested I could send you one...
L: Yes, that would be good...
(Burns, & Joyce, 1997)
a)
A.That's the telephone.
B.I'm in the bath.
A. O.K. (Widdowson in Nunan, 1993, p. 59)
100
b)
A. What's this?
B. That? It's a watch. Why?
A. Funny looking one if you ask me
(Nunan, 1993, p. 60)
c)
A. How much was it?
B. Oh, you don't really want to know, do you?
A. Oh, tell me.
B. Wasn't cheap.
A. Was it a pound?
B. Pound fifty.
(Nunan, 1993, p. 60)
d)
A. Are you wearing gloves?
B. No.
A. What about the spiders?
B. They're not wearing gloves either.
(Nunan, 1993, p. 62)
e)
A. I have 2 tickets to the theatre tonight.
B. My examination is tomorrow.
A. Pity.
(Widdowson in Nunan, 1993, p. 74)
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2. Topic management
102
3. Lexis in talk
McCarthy (1994, pp. 68-70) points out that one of the key ways in which
topics are developed lies in how speakers take up, repeat and modify the
vocabulary selections of others in order to expand, develop or change
topics. McCarthy refers to this as relexicalisation.
We will use McCarthy's model to show how this occurs in the following
transactional text. The topic management in the first fifteen lines of the
text is outlined below.
An enquirer (E) is telephoning an immigration officer (IO) on behalf of a
friend to find out how to sponsor a family member to the country.
1 E: So the children want to sponsor their mother.
2 IO: How old are the children?
3 E: Well, the oldest one's about 20 or so... but they haven't been
4 here for very long. They've only been here for about six months...
5 IO: I see and they've been told that they can't sponsor her because
6 they haven't been here long enough. Yeah... there's a two
7 year residency requirement if she's an aged parent How old is she?
8 E: I don't know how old she is...
9 IO: If she's below 60 years of age and that... she'll have to be
10 put through the points test
11 E: Urn...
12 IO: And if that's the case then there's no resident requirement.
13 However if she's an aged parent... that's 60 years for women
14 ... then, there's the two years residency requirement.
15 E: Sorry, I didn't quite get what you mean... if she's under 60 she
16 can apply under the normal points system?
103
Topic management
IO then introduces the new sub-topic of the points test (line10), which
is again related to age and residency through the repetition of:
104
Another example of analysing of relexicalisation is in the following
interactional conversation.
Two women are talking about ‗Bonfire Night‘, the night when many
people in Britain have large bonfires and fireworks in their garden.
A: No, I don‘t think we can manage a large bonfire but the fireworks
themselves er we have a little store of …
B: Oh, yes, they‘re quite fun, yes.
A: Mm yes, the children like them very much so I think as long as one
is careful, very careful. (B. Oh yes) It‘s all right.
B: Mm
A: But erm I ban bangers, we don‘t have any bangers (B: Yes) I can‘t
stand those. (B. Oh yes) just the pretty ones.
B: Sparklers are my favourites.
A: Mm Catherine Wheels are my favourites actually but er you know
we have anything that‘s pretty and sparkly and we have a couple of
rockets you know, to satisfy Jonathan who‘s all rockets and
spacecrafts and things like this.
(Crystal & Davy, 1975, p. 28)
In A‘s first turn, she concludes a few previous exchanges about bonfires
and then shift the topic to the closely associated fireworks. B accepts the
topic and just says that fireworks are fun. A takes up B‘s use of fun and
relexicalizes it as like them and then adds that one should be careful. B
simply replies ‗Mm’. A (seems to work hardest at this point in developing
topics) returns to fireworks and talk of particular fireworks: bangers and
pretty ones. B continues this with sparklers. A comes back with
Catherine Wheels, then repeats pretty and sparkly and expands to
rockets. At the same time she exploits the double association of rocket to
bring in its near-synonym spacecraft, thus expanding the topic to talk
about her child, Jonathan.
105
Other relexicalisations are fun in B‘s turn, which becomes like in A‘s
turn, is taken up as can’t stand in A‘s next turn, then as favourites by B,
and finally as favourites A, representing, by moving from near-synonym
to antonym and vice-versa, the sub-topic of ‗likes and preferences‘ with
regard to fireworks. Another relexicalisation can be seen in the sub-topic
of ‗precautions and restrictions‘: careful, ban, don’t have carry this
strand over the turn boundaries. This small number of lexical chain
accounts for almost all the content items in the extract. The intimate bond
between topic development and the modification of reworking of lexical
items already used makes the conversation develop coherently, seeming
to move from sub-topic to sub-topic as a seamless whole. In this way the
scope of the topics is worked out between the participants with neither
side necessarily dominating.
Relexicalisation of some elements of the previous turn provides just such
a contribution to relevance and provides other important ‗I am with you‘
signals to the initiator. Thus topics unfold, and the vocabulary used by
the speaker offers openings for possible development, which may or may
not be exploited. The discourse then develops in predictable directions.
(McCarthy, 1994, pp. 69-70)
Exercises
B: No … it was generally quiet and the weather was … what did it do,
it just [it was quite sunny actually.
D:
[it was quite sunny a couple of day.
B: Christmas Day was quite sunny [we went for a walk, had a
splendid walk.
106
A: British Christmases rarely change, it‘s time for gorging yourself
and going for walks.
B: Yeah, that‘s right, and you never get any snow.
C: Yes, it was very sunny Christmas Day.
B: Mm
A: Mm
B: Mm … when are you heading off again, Bob?
A: A week today … I shall be off to Munich this time … so I‘m just
wondering where the luggage is going to go, and looking at my case
now, I find that it‘s burst open, and whether it‘s fair wear and tear I
don‘t know, because last time I saw it it was in perfect nick.
B: You reckon it might have suffered from its journey.
A: Oh, they get slung about you know, I never used to get a decent
case, I buy a cheap one.
B: Mm
A: Because they just get scratched
B: Mm
(McCarthy, 1994, pp. 133-134)
2. Read the extract below and trace the repetitions and relexicalizations
of the italicized items, in the way that was done for the fireworks text.
You can use the framework of analysis by (Burns &Joyce, 1997) or
McCarthy (1994) above.
A: You‘re knitting … what are you knitting, that‘s not a tiny garment.
B: No. (A. laughs) no it‘s for me, but its very plain.
A: It‘s a lovely color.
B: It‘s nice.
107
4. Feedback
5. Repair
A: I’m going to that restaurant we went last week. You know the
Italian one in Brunswick Street.
108
Exercises
1. Analyse the following extract and indicate how the speakers keep the
floor, give up the floor, claim the floor, and signal the end of a turn.
A: Twelve pounds I think wasn’t it. =
B: = Can you believe it?
C: Twelve pounds on the Weight Watchers’ scale.
In this extract, = indicates no gap between the end of one utterance
and the start of another. A full stop at the end of the first utterance
indicates falling intonation falling intonation, and ? at the end of the
second utterance indicates rising intonation.
(Paltridge, 2000, p 96)
2. Find examples of self repair and other repair in the below extract.
A: What would happen if you went back home and didn’t get your
diploma?
B: If I didn’t get my degree?
A: Yeah.
B: Well … it wouldn’t be too serious really … No … actually … I’d
get into a lot of trouble … I don’t know what to do.
(Paltridge, 2000,p. 96)
3. Conversation analysis
Collect several examples of the same spoken genre and carry out a
conversation analysis of them. The main categories you could explore,
depending on your text, are adjacency pairs, topic initiation, topic
development, topic change, turn taking, feedback, repair, openings,
pre-closing and closings.
(Paltridge, 2000, p. 97)
109
III. How to analyse spoken language
Activity 15
• Leave a line between each speaker and number lines for easy reference.
• Label each speaker using letters, first names or positions (e.g., Officers,
Receptionists).
• Include information about where, when, how and why the text was collected.
Type of interaction
• Label the stages of the text of the texts with functional labels (e.g.
examination, interview).
• Indicate which stages are obligatory and which are optional (if
possible).
Conversation analysis
A SAMPLE ANALYSIS
Authentic dialogue
Bank enquiry
B = Bank employee
C = Customer
3. fund.
4. B: Yeah.
111
5. C: Um I have a cash m … I have an account with you.
6. B: Yeah.
8. form of a cheque.
9. B: Yeah.
11. B: Right.
14. C: Yeah.
17. C: Right.
19. coming.
20. C: Yes.
22. C: Yes.
24. C: Yes.
112
25. B: Just your boyfriend signing it over to you.
26. C: Mm
29. C: Yes.
31. C: OK So …
32. B: That‘s the only way we will be, we would be able to do it. You
33. wouldn‘t be able to post the cheque or pay it in via the National
42. C:[OK
45. C: OK then.
113
46. B: OK.
Type of interaction
Generic analysis
Conversation analysis
• Very cooperative text with the employee being very helpful and
showing solidarity with the customer.
114
Teaching implication
Exercises
2. Collect several examples of the same spoken genre and carry out a
conversation analysis of them. The main categories you could explore,
depending on your texts, are adjacency pairs, topic initiation, topic
development, topic change, turn-taking, feedback, repair, openings, pre-
closings and closings.
115
3. M: Sarah?
4. S: Yes.
5. M: Pinter?
6. M: Pinter yeah.
7. M: That‘s real … sort of English name, isn‘t it?
8. S: Um … actually I think it‘s Hungarian. I‘m not sure. I think so.
9. My grandfather came from Hungary so …
10. M: Yeah. Right. And you‘re Jewish, are you?
11. S: Yep.
12. M: Oh, … um… And how did you come to know David?
13. S: Ah, well … Jill lives in the same house in Glebe where I live …
14. M: Right.
15. S: So … um … and Jill knew David … so they said that they were
going on.
16. a holiday weekend and they invited me along … actually a
holiday a
17. a couple of days, because it wasn‘t a weekend, it was Monday
through to.
18. Wednesday … so I just went with them.
19. M: How long have you been in Australia?
20. S: Three weeks. Not very long.
21. M: Yeah.
22. S: And I‘ve only been in Sydney. I haven‘t been out of Sydney.
Well now.
23. I‘ve been you know up past Newcastle and … but I haven‘t really been
24. much … to anywhere else.
25. M: Mmm so what do you think of Australia?
26. S: Well that‘s … it‘s hard to make any kind of … anything because I haven‘t.
116
27. really been anywhere else … um … Sydney is … is a very fun
city. I‘ve
28. had a great time staying here.. um … I can‘t … it‘s not that different
29. though from America. I mean … there are a lot of differences but, in
30. general it‘s another Westernised city … and it‘s not that different.
31. M: Right.
32. S: So I‘m really looking forward to going into the Outback … and
just …
33. other areas of Australia … so I can see what Australia is really like.
34. M: Right. Which parts of Australia? Which parts of the Outback are you
35. going to?
36. S: Um I don‘ … everything is … completely up in the air. I just keep
37. hearing what people tell me and try then to go where they suggest … um
38. … so far everyone has said Alice Springs and Ayers Rock.
39. M: Oh yes yes … except that it‘s probably the wrong time of the year.
40. S: Now why … is it the the wrong time of the year?
41. M: Er … well if you were thinking of going now, it probably would
be quite
42. hot.
43. S: Right. Well actually, I think we‘re going to be going in … um …
at the
44. end of March, beginning of April.
45. M: Oh. [ That would be a good time.
46. S: [Is that better? OK.
47. M: Yes, yes. But it‘s beautiful, really spectacular country.
48. S: Yeah that‘s what I‘ve heard.
49. M: Yes, We just … went for a holiday to Ayers Rock and Alice
Springs … um …
50. last September in the school holidays. And I loved it. It was beautiful.
117
51. S: That‘s what I‘ve heard from everybody.
52. M: Mmm.
53. S: So I‘m looking forward to it … The one thing that is typical of Australia.
54. I was told by Bill and David, is that when we were driving … um
… two days
55. ago I guess it was … um I saw signs with kangaroo and a koala
56. bear on it … and obviously, I‘m not used to that … it was great! I went
57. out and took pictures of it.
58. M: [laughs] You didn‘t see the real kangaroos or the real koalas.
59. S: We saw real koalas.
60. M: Did you?
61. S: Yeah … up in the trees.
62. M: Did you?
63. S: Yep.
64. M: In the daytime?
65. S: Yes.
66. M: Oh you were very lucky.
67. S: Yeah. That‘s what I‘ve been told. Yeah. That‘s very exciting. I still
68. haven‘t seen a kangaroo yet, but considering I‘ve been around
Sydney, I
69. don‘t really expect to see one for a while.
70. M: Yeah well I hope you enjoy your stay here.
71. S: Thank you.
72. M: Nice talking to you.
73. S: Thanks. You too.
c. Making an appointment
R = Receptionist
P = Patient
1. R: Good morning. Dr Wong‘s surgery. Ros speaking.
118
2. P: Hi Ros. It‘s Emily here.
3. R: How are you Emily?
4. P: Hi I‘m fine.
5. R: That‘s good.
6. P: I‘m ringing to make an appointment for Jennifer to see Wen …
for a
7. check-up.
8. R: Right.
9. P: During her school holidays.
10. R: When is … when is the school … first to the thirteenth?
11. P: Er no … well any day from the twentieth of September.
12. R: Oh that‘s nice.
13. P: Oh.
14. R: Yes.
15. P: That always happens … ah … when are you back?
16. R: Um we‘re back on the fourteenth.
17. P: Is that school …
18. R: October … um … and … then school‘s back, isn‘t it? Oh well
actually
19. that‘s very interesting. We‘re away for the whole of the school
holidays …
20. because she breaks on the nineteenth, does she?
21. P: Yes yes.
22. R: Then she resumes on the fourteenth.
23. P: Yes yes.
24. R: Oh.
25. P: What about the actual fourteenth. I think she might have to go in
on the
26. Fourteenth, on the evening of the fourteenth.
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27. R: Oh, on the evening of the fourteenth. Well then that‘s fine. We
could
28. make it on the day. We could make it as early as nine.
29. P: Nine? OK.
30. R: Course you‘ll be back at work then, won‘t you?
31. P: Yes yes.
32. R: Is that a problem for Jennifer?
33. P: Um … that‘s a thought.
34. R: Do you want me to make it after four?
35. P: Well … make it after school … yeah.
36. R: That‘s not cutting it too fine for you, is it?
37. P: Um … yeah … that‘s problem.
38. R: {laughs} ((?)) here and back home again.
39. P: Well how about … I could drop her there and she could get her back
40. home she could go out for the day.
41.R: Right.
42. P: OK, well we‘ll leave it for nine … er … nine o‘ clock.
43. R: Yes on the fourteenth.
44. P: Right that‘s Monday isn‘t it?
45. R: Right yes.
46. P: OK good.
47. R: Good. Are we going to see you on Saturday? You weren‘t there last
48. Saturday.
49. P: No. Er yes I will be coming next Saturday.
50. R: Good. Even though it was windy, the weather bad actually, dropped
51. when we were on the counts. It wasn‘t as bad as I thought it
would be.
52. P: Oh really? Actually that‘s why I didn‘t come because it was so
windy and
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53. I thought I‘d get on with other things.
54. R: {laughs} Yes I was tempted to do the same and Wen said no
we‘re going.
55. {laughs}
56. P: OK. Well see you Saturday.
57. R: Thank you Emily.
58. P: Bye Ros.
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Chapter IV
I. Discourse processing
Activity 16
Read the extract below about how discourse is interpreted and answer the
questions.
Bottom-up processing
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Comprehension is thus the final step in a lengthy process of decoding
ever larger units of language.
Until comparatively recently, the bottom-up approach dominated
reading research and theory. It is the basis of the vast majority of
reading schemes, and also of phonics-based reading primers. Although
there is now a great deal of empirical evidence that demonstrates the
inadequacy of this bottom-up model, it still has many adherents within
the language teaching profession.
One reason for the survival of this model (particularly in the initial
teaching of reading) in the face of empirical attack is that it seems
reasonable and logical explanation of what happens when we read.
Letters do represent sounds, and, despite the fact that in English
twenty-six written symbols have to represent over forty aural symbols,
there is a degree of consistency. On the surface it seems more logical
to teach beginning readers to exploit the systematic correspondences
between written and spoken symbols than to teach them to recognize
the words they encounter by memorizing each word's unique shape.
One of the assumptions underlying phonics is that once a reader has
blended the sounds together to form a word, that word will then be
recognized. Implicit in the approach is the assumption that the reader
possesses an oral vocabulary that is extensive enough to allow decoding
to proceed. Such an assumption is questionable with both first and
second language readers. Most primary and elementary teachers are
familiar with children who can decode written symbols into their aural
equivalent and 'sound out‘ words and who therefore appear able to read;
but who do not actually understand what they read.
A number of other major criticisms have been made of the bottom-up
approach to reading, much of it based on research into human
memory. The first of these criticisms is that, in English at least, with
twenty-six symbols and over forty sounds, the correspondences
between letters and sounds are both complex and relatively
unpredictable. It was acknowledgement of this complexity and
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unpredictability that led to the development of initial reading primers,
composed almost entirely of words with regular sound-symbol
correspondences. Although this made word recognition easier, it led to
stories that were unnatural and tedious for children to read.
Another criticism, once again growing out of research into human
memory, is that the processing of each letter as it is encountered in a
text would slow reading down to the point where it would be difficult
for meaning to be retained. For example, it takes a quarter to a third of
a second to recognize and assign the appropriate sound to a given
letter of the alphabet. At this rate, given the average length of English
words, readers would only be able to read around sixty words a
minute. In fact, it has been demonstrated that the average read can
read and comprehend 250-350 words a minute. Given the fact that we
can only hold in working memory about seven different items at any
one time, the reader should, according to the bottom-up model, very
often forget the beginning of a sentence (and often a word) before
reaching the end.
…
Evidence against the bottom-up approach has also come from
investigation of errors made when reading a text aloud. Fluent readers
do not always read the words that are on the page. Deviations from the
text (called ‗miscues‘) provide evidence that something other than
mechanical decoding is going on when readers process written
discourse.
Top-down processing
Evidence from sources such as the reading miscues have led to an
alternative model of language processing known as the top-down
approach. This operates in the opposite direction from bottom-up
processing: listeners/readers make sense of discourse by moving from
the highest units of analysis to the lowest.
Cambourne(1979) provides the following diagrammatic representation
of the way top-down processing works in relation to reading.
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TOP-DOWN PROCESSING MODEL
Pass experience → Selective → Meaning → Sound
and language aspects pronunciation
intuitions of print if necessary
According to this theory, the listener/reader makes use of his or her
background knowledge of the subject at hand, knowledge of the
overall structure of the text, knowledge and expectations of how
language works, and motivation, interests and attitudes towards the
text and context it contains. Rather than decoding every symbol, or
even every word, he or she forms hypotheses about what might follow
in the text and then reviews or ‗samples‘ these to determine whether
the original hypotheses were correct.
Top-down strategies that good readers employ, and that can be taught
to young readers, include the following:
1. Using background knowledge to assist in comprehending a
particular text;
2. Scanning the text for headings, sub-headings and non-text material
such as pictures, graphs and diagrams to acquire a broad understanding
before more detailed reading;
3. Skimming the text and thinking about the content, and then writing
down a number of questions that you would like the text to answer
for you.
4. Identifying the genre of the text (knowing that you are about to read
a procedural, instructive, allegorical text etc, can facilitate reading
comprehension);
5. Discriminating between more and less important information (for
example, discriminating between key information and supporting detail).
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…The link between our knowledge of language forms and our
knowledge of the world has a number of implications for discourse
processing. First, it suggests that the more predictable the sequences
of language in a text, the more readily it will be understood. Texts for
children learning to read should therefore be written in a style that is
consistent with the children‘s oral language patterns. The phonics
approach to reading presents children with more predictable language
at the level of the word, but less predictable language beyond the
word. A second way or exploiting the relationship between the world
of the text and the world beyond the text is to ensure, not only that the
linguistic elements are more predictable, but that the content is more
familiar and therefore more predictable to the reader.
Interactive processing
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not a simple matter - either of moving lower to higher, or from higher
to lower elements – but is an interactive process.
Exercises
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- predicting the contents.
- answering factual questions.
- practising grammatical structures.
- identifying the sender and intended receiver.
- scanning for information.
- discussing issues raised.
- defining words.
- giving a title.
- taking notes on a given topic.
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3. Consider the following sequence of activities around a reading passage
in Roy Kingsbury‘s (1983) Longman First Certificate Coursebook Unit 21,
entitled ―Daydreaming: This time tomorrow…‖ Consider the extent to which
the approach can be said to be bottom-up, top-down or interactive.
- Instruction: students are told to read the passage, then do the
exercises.
- Reading passage: a secretary‘s thoughts about her job (written in
a ―thought bubble‖ beside a drawing of the secretary).
- Exercises: students decide if statements about the passage are true
or false; in small groups, they list, discuss, and tell each other what the
woman will be doing tomorrow, and what she will have done by 5:30;
they then discuss the woman ‗s feelings and decide what advice they
would give her.
- Grammar exercises (each preceded be examples and statement of
rule) on various verb forms occurring in the passage.
(Slightly adapted from Cook, 1989, p. 83)
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- Further work: students prepare ―a similar document‖ on related issues.
Activity 17
Read the two extracts below and answer the guided question.
Extract 1
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THE CHARACTERISTICS OF A TEXT-BASED SYLLABUS
The text-based syllabus is a response to changing views of language
and language. It incorporates an increasing understanding of how
language is structured and how language is used in social contexts.
The characteristics of the text-based syllabus are outlined in Table 1.1
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Extract 2
Text-based syllabuses
Such an approach prioritizes texts over grammar and targets only the
grammar that is necessary to produce and interpret particular texts.
But what is the rationale for text-driven course design? One argument
is that, as one scholar put it, 'Language always happens as text, not as
isolated words and sentences. That is to say, people use language not
to trade grammatical structures back and forth, but to produce
coherent text-both spoken and written. A knowledge of discrete items
of grammar is no guarantee that learners can produce whole texts.
Whereas a familiarity with whole texts does entail some kind of
grammar competence -not as an end, but as a means.
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Moreover, the meaning and use of many grammar and vocabulary
items are simply not inferable at the level of the sentence. (The use of
the words whereas and does in the last sentence of the preceding
paragraph is a case in point.) By basing a course on texts rather than
sentences, it is argued that teaching and learning are more firmly
grounded and have a better chance of success.
A text-based course is particularly suited to learners whose textual
needs can be clearly identified, for example, a group of learners
preparing to study a specific subject at an English-speaking university.
Or a group that has to interpret instruction manuals for the machinery
that their company has invested in. Where specific purposes can be
identified, a text-based syllabus would seem to be the direct route, as
opposed to the scenic, grammar-based one.
Even with general English it‘s not impossible to imagine a text-driven
course and graded on the basis of such criteria as:
• frequency: how common is this text type?
• usefulness: how likely is it that the learner will need to produce or
interpret this text type?
• difficulty: how difficult are texts of this type, on the whole?
So long as the range of text types chosen is sufficiently broad,
including both spoken and written ones, and the example texts are
sufficiently representative then learners should be getting all the
grammar they are likely to need. They will also be getting exposure to
all the text types they are likely to meet. With a purely grammar-
driven syllabus, however, such a wide-ranging exposure to different
kinds of texts occurs accidentally, if at all.
As I said, such an approach represents a radical departure from
conventional course design and it may simply not be feasible in
contexts where a traditional grammar syllabus is imposed from above.
Even so, teachers may still be able to select their own texts, or some of them.
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In which case, they should at least try to select texts that not only meet
the syllabus requirements - by embedding instances of the target
grammar, for example - but that also expose learners to a range of
different text types and of topics, so that the chances of incidental
learning are maximized.
Moreover, if the texts are at least notionally relevant to the learners'
own needs, experiences and interests, there is a better chance, perhaps,
that they will engage with these texts in ways that encourage a deeper
level of language processing.
(Thornbury, 2005,pp. 126-127)
Exercise
The following list of text types comes from the Common European
Framework of Reference for Languages (CEF) a document that provides
exhaustive descriptions of what is involved in language mastery.
Examine the course book you are using or one that you are familiar with.
Which of these text types are represented? (Thornbury, 2005).
Spoken, eg.
public announcements and instructions
public speeches, lectures, presentations, sermons
rituals (ceremonies, formal religious services)
entertainment (drama, shows, readings, songs)
sports commentaries (football, cricket, boxing, horse-racing,etc)
news broadcasts
public debates and discussion
interpersonal dialogues and conversations
telephone conversations
job interviews
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Written, eg.
books, fiction and non-fiction, including literary journals
magazines
newspapers
instruction manuals (DIY, cookbooks, etc)
textbooks
comic strips
brochures, prospectuses
leaflets
adverstising material
public signs and notices
supermarkets, shop, market stall signs
Activity 18
Read the extract below and identify how materials and activities can be
developed for teaching (spoken) discourse features.
2. Remember that the classroom is not the outside world; it has its
own discourse
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be more natural and genuinely communicative (getting students to
exchange real information about themselves and their worlds). Plan
lessons to create a balance between language as display (i.e., skills and
systems mode of discourse) and language as genuine communication
(e.g.,listening to authentic recordings, allowing relaxed, natural
conversation without constant error correction).
These can either come from published sources (e.g., Carter and
McCarthy, 1997) or from radio/TV/Web casts. Or make your own in
natural situations, building activities around them, which will help
raise awareness of discourse in different contexts. These extracts need
only be brief snapshots of dialogue, rather than whole conversations.
Dramas, soap operas, talk-shows, and other types of discourse offer
good data where natural, casual conversation is not available. Set up
role-plays and simulations in class which will enable everyone to have
something to say, and where students can prepare what they are going
to say to lessen the stress of having to speak spontaneously.
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5. Create conditions in the classroom where real-world discourse is
most likely to be encouraged
6. Make sure your learners are exposed to the language they will
need to manage their own discourses, both in and out of class
Read the extract below and answer the questions about the development
of conversational discourse skills through activities and materials.
Functions of speaking
…I use an expanded three part version of Brown and Yule‘s
framework (after Jones 1996 and Burns 1998): talk as interaction: talk
as transaction: talk as performance. Each of these speech activities
are quite distinct in terms of form and function and require different
teaching approaches.
1. Talk as interaction
This refers to what we normally mean by ―conversation‖ and
describes interaction which serves a primarily social function. When
people meet, they exchange greetings, engage in small talk and chit
chat, recount recent experiences and so on because they wish to be
friendly and to establish a comfortable zone of interaction with others.
The focus is more on the speakers and how they wish to present
themselves to each other than on the message. Such exchanges may be
138
either casual or more formal depending on the circumstances and their
nature has been well described by Brown and Yule (1983). The main
features of talk as interaction can be summarized as follows:
• Has a primarily social function.
• Reflects role relationships.
• Reflects speaker‘s identity.
• May be formal or casual.
• Uses conversational conventions.
• Reflect degrees of politeness.
• Employs many generic words.
• Uses conversational register.
• Is jointly constructed.
Some of the skills involved in using talk as interaction are:
• Opening and closing conversations.
• Choosing topics.
• Making small-talk.
• Recounting personal incidents and experiences.
• Turn-taking.
• Using adjacency-pairs.
• Interrupting.
• Reacting to others.
Examples of these kinds of talk are:
- Chatting to an adjacent passenger during a plane flight (polite
conversation that does not seek to develop the basis for future social
contact).
- Chatting to a school friend over coffee (casual conversation
that serves to mark an ongoing friendship).
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- A student chatting to his or her professor while waiting for an
elevator (polite conversation that reflects unequal power between the
two participants).
- Telling a friend about an amusing weekend experience, and
hearing her or him recount a similar experience he or she once had
(sharing personal recounts).
2. Talk as transaction
This type of talk refers to situations where the focus is on what is said
or done. The message is the central focus here and making oneself
understood clearly and accurately, rather than the participants and how
they interact socially with each other. In transactions,
140
The second type is transactions which focus on obtaining goods or
services, such as checking into a hotel.
Examples of these kinds of talk are:
- Classroom group discussions and problem solving activities.
- A class activity during which students design a poster.
- Discussing needed repairs to a computer with a technician.
- Discussing sightseeing plans with a hotel clerk or tour guide.
- Making a telephone call to obtain flight information.
- Asking someone for directions on the street.
- Buying something in a shop.
- Ordering food from a menu in a restaurant.
The main features of talk as transaction are:
• It has a primarily information focus.
• The main focus is the message and not the participants.
• Participants employ communication strategies to make themselves
understood.
• There may be frequent questions, repetitions, and
comprehension checks.
• There may be negotiation and digression.
• Linguistic accuracy is not always important.
Some of the skills involved in using talk for transactions are:
• Explaining a need or intention.
• Describing something.
• Asking questioning.
• Confirming information.
• Justifying an opinion.
• Making suggestions.
• Clarifying understanding.
• Making comparisons.
• Agreeing and disagreeing.
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3. Talk as performance
The third type of talk which can usefully be distinguished has been
called talk as performance. This refers to public talk, that is, talk
which transmits information before an audience such as morning talks,
public announcements, and speeches.
142
Some of the skills involved in using talk as performance are:
• Using an appropriate format.
• Presenting information in an appropriate sequence.
• Maintaining audience engagement.
• Using correct pronunciation and grammar.
• Creating an effect on the audience.
• Using appropriate vocabulary.
• Using appropriate opening and closing.
(Richards, 2005)
143
REFERENCES
145
Glossary
146
Demonstrative reference: reference with the use of the demonstratives
(this, that), the definite article (the) and the adverbs here, there, now
and then.
Discourse analysis: the study of written texts of all kinds, and spoken
data from conversation to highly institutionalised forms of talk.
Grammar of texts: rules that give both structure and meaning to units of
discourse beyond the sentence level.
147
Personal reference: reference by means of the personal pronouns,
possessive pronouns (mine, yoursetc.) and possessive identifiers
(my, youretc.).
Relexicalisation: the key ways in which topics are developed lies in how
speakers take up, repeat and modify the vocabulary selections of others
in order to expand, develop or change topics (McCarthy, 1991)
Text analysis: the study of the formal linguistic devices that distinguish
a text from random sentences.
148
Topic management: includes an awareness of how speakers how
speakers deal with changes in a topic, how they maintain a topic and how
they repair the interaction when misunderstandings occur (Burn and
Joyce, 1997).
Verbal ellipsis: the omission of the lexical verb from a verb phrase, and
possibly an auxiliary or two, recoverable from a previous verb phrase.
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