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Understand Google
Workspace bills & charges
If you purchased your service from a reseller, go
here instead | Do I have a reseller?

I see a Google charge on my bank statement that I

don't recognize.

Review this article for general information about

how you’re charged for a subscription to Google
Workspace. For specific details about the items
on your invoice, go to Understand your Google
Workspace invoice.

When Google Workspace billing

sta!s
When you sign up for Google Workspace, you get
a 14-day free trial. After your paid subscription
starts, we automatically charge your primary
payment method at the beginning of the next
month. If your paid service starts in May, for
example, we charge you at the beginning of June.
After that, the billing cycle continues
automatically at the beginning of each month.

If you pay annually for the Annual/Fixed-Term

Plan, we automatically charge you at the end of
the first month for your full commitment term.

How your monthly payment is

calculated
If you have a monthly billed plan, your total
monthly charge for a Google Workspace
subscription depends on 3 factors:

1. Your Google Workspace edition

The following table shows pricing for Business
editions. For Enterprise editions, contact your
reseller or Google Sales .

Standard prices are shown.

Flexible Plan Annual/Fixed-

Term Plan

Monthly Business Starter: Business Starter:

payment $8.40 USD per $7 USD per user
user Business
Business Standard: $14
Standard: USD per user
$16.80 USD per Business Plus: $22
user USD per user
Business Plus:
$26.40 USD per
user

2. Your billing plan

• The Flexible Plan charges for the number of
users you have in a given month.
• The Annual/Fixed-Term Plan charges you for
the exact number of licenses you signed up for
through a yearly commitment. If your
Annual/Fixed-Term Plan is billed monthly,
you’re charged each month for one month's
portion of your annual charge. If you
pay annually, you’re charged for the full year at
the end of the first month of your commitment
term.

3. Your number of users or licenses

• With the Flexible Plan, you pay for as many
users as you have each month. You can add
and remove users at any time. Suspended
users are charged at the same rate as active
users.
If you add or remove users during any month,
we prorate your payments. If you add a user on
April 1 and delete them on April 15, we charge
you for only half a month of service.
• With the Annual/Fixed-Term Plan with
monthly payments, you pay each month for a
month's portion of the licenses you signed up
for. You can add more licenses to your
commitment at any time, and your monthly
payment goes up. You can only reduce the
number of licenses (and reduce your monthly
payment) when it’s time to renew your plan.
The Annual/Fixed-Term Plan offers the lowest
per-user, per-month price compared to the
Flexible Plan.
• With the Annual/Fixed-Term Plan with yearly
payments, you pay yearly for all licenses you
signed up for at the end of the first month of
your commitment term. You can add more
licenses to your commitment at any time.
You're charged at the end of the month for the
prorated yearly price of the additional licenses.
You can reduce the number of licenses when
it’s time to renew your plan.

Prorated payments
For monthly billed plans, each month, you're
charged for the number of users your
organization had per day during the previous
month. Charges are prorated per day over the
billing period. Google uses Pacific Time (PT) to
calculate the billing period for all customers,
regardless of their time zone.

A prorated payment for a partial month can

happen, for example, after your free trial ends.
You might also have prorated charges if during
the billing cycle, you:

• Add or remove users (details earlier on this

page).
• Add a new subscription, such as Google
Workspace Additional Storage or Google Vault.
• Switch your subscription.
• Cancel your subscription.
• Have an increase in your subscription price.
(You'll be notified at least 30 days in advance if
your price increases.) If your subscription price
is adjusted in the middle of the month, the
monthly cost of your subscription will be
prorated.
For example, if you’re on the Flexible Plan and
add or remove users during any month, we
prorate the corresponding charges for your
payments. For example, if you add a user on
April 1 and delete them on April 15, we charge
you for only 15 days of service.

Where can I "nd my Google

Workspace invoice?
At the beginning of each month, we send you an
email with a PDF of your invoice for your previous
month’s activity. This invoice is for information
only. You're automatically charged for the amount
shown on the invoice. If you pay annually on the
Annual/Fixed-Term Plan, you’re charged upfront
for the whole year. We send you an email with a
PDF of your invoice at the end of the first month
of your subscription term.

To learn more, go to Understand your Google

Workspace invoice.

What your charge looks like

In your monthly credit card or bank statement,
charges for a Google Workspace subscription
appear as GOOGLE WORKSPACE
{first_7_letters_of_domain_name}.

Charges for other subscriptions you purchase,

such as Google Workspace Additional Storage,
appear as separate transactions. For more
details, go to Charges for other subscriptions
later on this page.

If you have a GOOGLE *TEMPORARY HOLD

charge on your bank account, it's for a pending
transaction. For details, go to Pending
transactions .

Why was I charged a#er

cancellation?
After you cancel your subscription, you’re billed
at the start of the next month for any outstanding
charges in your account. The amount is
calculated according to your service and billing
plan:

• Flexible Plan—You’re charged for the days you

used the service. For example, if you cancel on
the 15th of this month, you're billed for half a
month of service.
• Annual/Fixed-Term Plan—You’re charged for
the remaining balance of your commitment, if
you have one.
• Essentials (paid edition)—You’re charged the
full monthly cost for each active user in that
month. Learn more about How Essentials billing
works.

When a charge a$empt fails

If our first attempt to automatically charge your
primary payment method fails, we try again in 24
hours. If you make a manual payment between
the first and second attempt and the second
attempt succeeds, you’ll be charged twice. If you
get an alert that an automatic payment attempt
failed, we recommend waiting 24 hours before
trying to fix it.

If you don’t make a manual payment and the

second automatic attempt fails, your services
might be suspended. Learn how to fix payment
and billing issues.

Understand a speci"c charge

Find out about a charge or pending payment for
any subscription managed in your Google Admin
console:

• Understand your transactions

• Check your billing account balance
• I don’t recognize a Google charge

Charges for other subscriptions

If you purchase subscriptions or licenses for
other services managed from your Google Admin
console, these charges appear as separate
transactions in your bank statement. Here's how
you're charged for:

• Essentials edition
• Domain registration with a Google partner
• Google Voice
• Google Vault
• ChromeOS device management
• Google Meet hardware

Related topics
• Modify your payment schedule
• About your Google Workspace free trial
• Cancel Google Workspace

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Google Workspace billing plans and options

Understand Google Workspace bills & charges

Compare Flexible & Annual/Fixed-Term payment

plans

Flexible Plan

Annual/Fixed-Term Plan

Invoiced billing accounts

Renew your Annual/Fixed-Term Plan contract

Manage your payment plan & renewal

Which edition & payment plan do I have?

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