OpenText™ TeamSite™ CE 21.4.

2,
OpenText™ LiveSite™ CE 21.4.2, and
OpenText™ OpenDeploy™ CE 21.4.2
Release Notes

Product Released: 2022-09-05

Release Notes Revised: 2022-09-02

 Caution
Cautions help you avoid irreversible problems. Read this information
carefully and follow all instructions.

Important
Important notes help you avoid major problems.

Note
Notes provide additional information.

Tip
Tips suggest quicker or easier ways of performing a task.

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 2
Contents
1 Introduction .................................................................................................................................... 4
1.1 Release Notes revision history .................................................................................................. 4

2 Packaging and documentation ..................................................................................................... 4

2.1 Packaging and delivery information .......................................................................................... 4
2.2 Related documentation.............................................................................................................. 5
2.2.1 Documentation ............................................................................................................. 5

3 Updates to supported environments and compatibility ............................................................ 5

3.1 Updates to operating systems ................................................................................................... 5
3.2 Updates to databases................................................................................................................ 5
3.3 Updates to cloud support for non-containerized deployment .................................................... 6
3.4 Updates to web servers ............................................................................................................. 6
3.5 Updates to additional LiveSite requirements ............................................................................. 7
3.5.1 Application servers updates ......................................................................................... 7
3.5.2 LiveSite Mobile Updates ............................................................................................... 7
3.6 Updates to Single Page Application (SPA) support ................................................................... 8
3.7 Updates to web browser support ............................................................................................... 8
3.8 Updates to OpenText products compatibility ............................................................................. 8
3.9 Updates to other third-party products ........................................................................................ 9
3.9.1 Updates to other third-party product compatibility ........................................................ 9
3.9.2 Third-party updates .................................................................................................... 10

4 Installation and upgrade notes ................................................................................................... 11

4.1 Installation and upgrade notes ................................................................................................ 11
4.1.1 Steps to apply the update ........................................................................................... 11
5 Fixed issues .................................................................................................................................. 12
5.1 Fixed Issues in 21.4 Update 2 ................................................................................................. 13
5.2 Fixed Issues in 21.4 Update 1 ................................................................................................. 13
5.3 Log4j Vulnerability ................................................................................................................... 15
6 Known issues ............................................................................................................................... 15
7 Appendices ................................................................................................................................... 23
7.1 OpenJDK support .................................................................................................................... 23
8 Contact information ..................................................................................................................... 24

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 3
1 Introduction
These Release Notes provide an overview of OpenText TeamSite CE 21.4.2, OpenText LiveSite CE
21.4.2, and OpenText OpenDeploy CE 21.4.2, which is Update 2 for the 21.4 base release and for
non-containerized deployments only.

Note: These Release Notes provide information on only those changes that
differ from the 21.4 base version.

OpenText recommends that you read these Release Notes in conjunction with the documentation
included with the software package. If any conflicts exist, the Release Notes supersede the other
documentation.

We also recommend that you check OpenText My Support (https://support.opentext.com) for any
patches or documentation updates that may have been posted after the initial release of this product.

1.1 Release Notes revision history

Revision date Sections revised Description of revisions

2022-06-07 First release All new content. Update 1 for 21.4

Mainly updates to
2022-09-05 products, installation, Update 2 for 21.4
fixed and known issues

2 Packaging and documentation

Downloads and documentation for OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and
OpenText OpenDeploy CE 21.4.2 are available on OpenText My Support
(https://support.opentext.com).

Note: Documentation that is installed with the product or packaged with the
product download is current at the time of release. Documentation updates made
after a release are available for download on OpenText My Support
(https://support.opentext.com).

2.1 Packaging and delivery information

Installers for TeamSite, LiveSite and CustomReports have been bundled into “combined” TAR or ZIP
files using the following name formats:
• teamsite-combined-<OS type>-21.4.2 available on OpenText My Support:
https://knowledge.opentext.com/knowledge/llisapi.dll/Open/79945419
• customreports-combined-<OS type>-21.4.2 available on OpenText My Support:
https://knowledge.opentext.com/knowledge/llisapi.dll/Open/79941245

Refer to the installation packaging information in the installation instructions section.

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 4
2.2 Related documentation
2.2.1 Documentation
All documentation for OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText
OpenDeploy CE 21.4.2 can be accessed on OpenText My Support:
https://knowledge.opentext.com/knowledge/cs.dll/Open/79101637

3 Updates to supported environments and compatibility

The following sections list updates and changes to the supported platforms, systems, and versions.

Note: Third-party products such as operating systems, databases, browsers,

and other platforms advance on independent schedules. OpenText relies on the
platform vendor to maintain backwards compatibility. If the platform vendor
makes a change that affects compatibility, the platform may not be fully
functional while OpenText makes the appropriate changes. Depending on the
severity of the changes, an update to the latest or next scheduled update of
TeamSite, OpenDeploy, and LiveSite may be required.

3.1 Updates to operating systems

All operating systems must be native 64-bit. Upgrading 32-bit systems to 64-bit will not work. All
software is certified with the operating systems and will not be explicitly certified with any virtualization
software.

OS Version

Linux Red Hat Enterprise Linux 7.9, 8.4, 8.5

CentOS 7.9, 8.4
Oracle Linux 8.4 (RH Kernel)

Windows 2016 Server Standard / Datacenter Edition

2019 Server Standard / Datacenter Edition

3.2 Updates to databases

A TeamSite production environment requires one of the following databases:

Database* Driver File

IBM DB2 11.1 db2cc_license_cu.jar and db2jcc4.jar

(v4.21.29)

MariaDB 10.5.12 mariadb-java-client-2.7.2.jar

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 5
 Database* Driver File

Microsoft SQL Server 2019 mssql-jdbc-9.2.0.jre11.jar

Microsoft SQL Server 2019 Always On

MySQL 5.7
mysql-connector-java-8.0.23.jar
MySQL 8.0

Oracle 19c (19.3) (Standard, Enterprise, ojdbc10.jar (Oracle 19c)

RAC)

PostgreSQL 13 postgresql-42.3.3.jar

* Tested with on-premises database installations only

Note: When using Microsoft SQL Server 2019 Always On, uncomment the
following lines in the <TS-installDir>\tsreport\conf\spring-config.xml file.
<property name="testOnBorrow"><value>true</value></property>
<property name="validationQuery"><value>SELECT 1</value></property>

3.3 Updates to cloud support for non-containerized deployment

Non-containerized deployments of OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and
OpenText OpenDeploy CE 21.4.2 are supported on the following cloud computing infrastructure
platforms:

• Amazon Web Services (Including support for EFS, AWS Nitro, Nitro Hypervisor)
• Microsoft Azure
• Google Cloud

The system and software configuration must match the supported configurations for non-
containerized deployments as listed in this document and in the OpenText TeamSite Planning and
Installation Guide.

3.4 Updates to web servers

TeamSite Preview is certified for the following web servers:

OS Web Server

Linux Apache HTTP Server 2.4.6

Windows Apache HTTP Server 2.4.6

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 6
 OS Web Server

Windows Internet Information Services (IIS) 8.0, or 8.5 and 10 for Windows 2016,
and .NET 4.8

3.5 Updates to additional LiveSite requirements

In addition to the common requirements, LiveSite Content Services (LSCS) and LiveSite Display
Services (LSDS) have the following LiveSite Mobile-specific certifications:

3.5.1 Application servers updates

LiveSite requires one of the following application servers:

Application Server LSCS LSDS

Apache Tomcat 9.0.65 X X

Application Server for .NET version 4.8 N/A X
IBM WebSphere Application Server 9.0 X X
(with Fix Pack 11 or later)
Jboss EAP 7.2, 7.3 X X
Oracle WebLogic 12c Release 2 (Enterprise X X
Edition 12.1)

LiveSite (LSCS/LSDS) is certified with the JDK that comes with supported application servers. For
example, IBM WebSphere and Oracle WebLogic both ship and support a JDK to be used with their
respective application servers. If no JDK is delivered with the application servers (as in the case of
Tomcat) you must use the JDK from Oracle or (pre-built or built from source if builds are not available)
from AdoptOpenJDK.net.

3.5.2 LiveSite Mobile Updates

This section identifies LiveSite Mobile specific certifications.

Type Version

Android SDK
API level 21

Hybrid Application Platform iOS 10.3.5 or later

Android 5.1 or later

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 7
3.6 Updates to Single Page Application (SPA) support
TeamSite Authoring and Preview is certified with the SPA archives generated by using the following
SPA frameworks. The SPA accepted for import in the Authoring environment must be in ZIP format
and will require the content of SPA in the root of the ZIP archive.

Components Framework Names

Client-Side Angular 2, 4, and 5

React
Build Framework Webpack
Runtime Node
Package Manager NPM

3.7 Updates to web browser support

TeamSite requires one of the following web browsers (pop-ups must be enabled on all browsers):

OS Browsers

Windows 8.1 Microsoft Edge 101 (or later)*

Windows 10

Mozilla Firefox 100 (or later)

Google Chrome 100 (or later)

Mac OS X 10.13 (High Sierra) with Firefox web browser

* Notes for Microsoft Edge:

• Upload of folders is not supported
• Edit with Desktop App: Add Content Server Browser Web Extension to Microsoft Edge from
the Chrome Web Store. Windows 10: version 1803 or later required.

3.8 Updates to OpenText products compatibility

The section list updates and changes about which versions of other OpenText products are
compatible with this release of OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and
OpenText OpenDeploy CE 21.4.2.

Note: For the latest compatibility information for OpenText products, refer to the
Compatibility Matrix on OpenText My Support
(https://knowledge.opentext.com/go/matrix).

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 8
 Product name Version Notes

Notification feature not supported

OpenText AppWorks Gateway 16.7 (Known Issue WCM-32053)

20.2
OpenText Content Server
21.3

20.4
OpenText Directory Services (OTDS) Support OAuth 2.0 only
21.3

OpenText Experience CDP 21.3

OpenText Experience Insights SaaS

20.3
OpenText Magellan Text Mining
21.3

20.3
OpenText Media Management 21.3
21.4

Requires Windows 10 build 1803 or

OpenText Office Editor 16.2.10
later

OpenText Optimost SaaS

20.3
OpenText Rich Media Analysis
21.3

3.9 Updates to other third-party products

This section list other third-party products versions that are compatible with this release of OpenText
TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2.

3.9.1 Updates to other third-party product compatibility

Product name Version Notes

TeamSite and LiveSite only supports the SolrCloud

Apache Solr 8.11.2
version of an Apache Solr implementation

Apache ZooKeeper 3.8.0

Google Analytics SaaS

Google Drive API 3

Google Translate API 2

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 9
 Product name Version Notes

Optional for .NET only: IKVM Compiler is used to

convert customer code/jars (for example, mssql-jdbc-
IKVM Compiler 8.1.5717 7.2.1.jre8.jar) into a DLL called
‘Interwoven.LiveSite.Runtime.Customer.dll’ for .NET
site use.

AdoptOpenJDK (Hotspot, pre-built or built from

OpenJDK 11.0.16
source if builds are not available)

Oracle JDK 11.0.16

AntiVirus Clam AV 0.103.3

3.9.2 Third-party updates

This section list third-party products versions used directly by this release of OpenText TeamSite CE
21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2

Note: OpenText TeamSite, LiveSite, and OpenDeploy (TS/LS/OD) uses

multiple third-party components, which in turn embed their own third-party
dependencies. When these components are deployed, they are expanded (or
extracted) and thus their underlying dependencies are exposed in the file
system. OpenText TS/LS/OD can only update the individual libraries we use
directly, or the third-party components themselves, but not the underlying
libraries that are used inside those third-party components.

Third-party Java library Version

Apache ActiveMQ 5.16.1
Apache ANT 1.10.11
Apache Commons JCS 2.2.1
Apache CXF 3.4.4
Apache Solr 8.11.2
Apache Zookeeper 3.8.0
Apache Tomcat 9.0.65
Apache Webd 2.4.54
Apache Commons Compress 1.21
Bootstrap 5.1.0
CSRFGuard 4.0.1
C3P0 0.9.5.5
Hibernate Validator 6.0.22
jsoup 1.14.2
jQuery 3.6.0
OpenSSL 1.1.1p
Perl 5.34.0

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 10
 Third-party Java library Version
PostgresSQL 13.7
PostgresSQL driver 42.3.3
Rest Easy Client 3.15.1
Saxonica 10.5
Spring Framework 5.3.20
SpringFox 2.10.5
TinyMCE 5.8.1
Xalan 2.7.2
XMLBeans 3.1.0

4 Installation and upgrade notes

This section applies to the non-containerized edition of TeamSite only. It provides additional
installation and upgrade information, including related or third-party product information and any
required critical patches.

4.1 Installation and upgrade notes

Before you install OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText
OpenDeploy CE 21.4.2, review these additional installation notes and verify related product or third-
party product requirements. For information about installing OpenText TeamSite and LiveSite, review
the OpenText TeamSite Planning and Installation Guide available with the release. For information
about installing OpenText OpenDeploy, review the OpenText OpenDeploy Installation Guide.

Important:
• You must apply all the latest Windows patches before you start the
Windows install/upgrade process.
• To use the embedded PostgreSQL, any existing PostgreSQL databases
must be uninstalled before you start.

Note:
• Refer to Other third-party compatibility table for JDK versions, and Third-
party Java library updates for updated versions.

4.1.1 Steps to apply the update

This version 21.4.2 can be installed afresh or upgrading an older version. Before you apply the
update, review the “Upgrade” chapter in the OpenText TeamSite Planning and Installation Guide
available with the release. Contact OpenText Support when upgrading from older versions NOT on
the support list.

TeamSite, LiveSite, and OpenDeploy support upgrading to version 21.4.2 from the following versions.

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 11
 Installed Version Upgrade Path

8.2, 16.2, 16.3 Upgrade to 16.4 or 16.6 and then upgrade to 21.4.2

16.4 or later Upgrade directly to version 21.4.2

Important:
From version 21.4 onwards, these are not patches but a full release installer.
Hence, there is no rollback. A restore option is given if there is a failure and the
installer is restarted. The uninstall option will be a full uninstall of TeamSite.

Important:
When upgrading from pre 21.4 version to 21.4.2, SSL is not enabled by default.
To enable SSL, follow the steps in 21.4 Planning and Installation Guide under
section 10.8.
Note:
• Free disk space of at least 5GB is required for the update installation.
• Refer to Other third-party compatibility table for JDK versions, and Third-
party Java library updates for updated versions.

4.1.1.1 Linux

1. Download the tar update files to a temporary directory

2. Extract the contents:
• tar xvf teamsite-combined-linux-21.4.2.tar.gz (TeamSite, LiveSite and OpenDeploy)
• tar xvf opendeploy-combined-linux-21.4.2.tar.gz (Only OpenDeploy)
3. cd into the update sub directory created
4. Ensure the installer is executable: chmod +x IWOVInstaller-Unix-noJVM-21.4.2.0.0.bin
a. Run the installer: ./IWOVInstaller-Unix-noJVM-21.4.2.0.0.bin

4.1.1.2 Windows

1. Download the Windows zip update files:

• teamsite-combined-windows-21.4.2.zip (TeamSite, LiveSite and OpenDeploy)
• opendeploy-combined-windows-21.4.2.zip (Only OpenDeploy)
2. Unzip them to a temporary directory
a. Using Explorer, navigate into the update subfolder created
b. Double-click IWOVInstaller-Windows-21.4.2.0.0.exe
c. Select the Install option

5 Fixed issues
This section provides information about past issues that have been fixed in this update.

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 12
5.1 Fixed Issues in 21.4 Update 2
Issue number Issue description

WCM-58495 20.4.0.5 -> 21.4 Upgrade: Scripts to enable SSL on TeamSite should take care of
updating protocol to https in rewrite.conf

WCM-58597 Time – import asset from OTMM to TeamSite

WCM-59969 Getting "Access denied " while trying to browse image in localized DCR

WCM-60112 Preview of locked document is saving and hence preview is not launching

WCM-60378 Unable to view the file path in Estudio

WCM-60439 "Failed to extend the OTDS OAUTH SSO Token" being logged in estudio.log
WCM-61181 repeatedly

WCM-60782 When master user locks the file then others cannot import on other Workareas with
WCM-60904 21.4.1

WCM-60800 Using TeamSite 21.4.1 and 20.4.0.5, "Mandatory Write Role locking" assigned
Editor user can import/overwrite locked file in other Workareas

WCM-60819 Failed creating OpenDeploy instance on Windows

WCM-60821 "Mandatory Write Role locking" does not work using TeamSite 21.4.1.x HTML5
import function and locked file owner can import locked files in other Workareas

WCM-61079 Overwrite button does not work while saving a DCR which is being modified by a
different user

WCM-61084 Blank Screen appears after reviewing the Workflow task

WCM-61149 EStudio page view freezes when open more than one tab intermittently

WCM-61158 Wrong error message with String Datum in 21.4.0.0

WCM-61241

WCM-61861 Firefox – Container combination "OR" options in DCRs are displayed distorted too
far to the left.

WCM-61960 404 Redirect Rules in LSDS is not working. Its loading again the same page

5.2 Fixed Issues in 21.4 Update 1

Issue number Issue description

Getting “Can't call method” error when trying to run the IIS Configuration Script
WCM-40394
manually

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 13
 TeamSite 20.4 - Windows silent Installer fails if no OpenDeploy License file
WCM-46650
specified

WCM-52826 Unable to perform actions on template UI of content DCT under LiveSite/Content

Site Page Foundation 6 layout errors for non-existent grid and ui-frameworks
WCM-53275
foundation 6.4.2 files (all updated to 6.6.3)

WCM-53340 Cloud Only - Preview via Emulator (MobileFilter) fails to load default layout css file

WCM-53364 Submitting more than one deleted file is failing.

QSU for below fix:

WCM-53374 WCM-53272: OOTB Example Component errors for non-existent ui-frameworks
foundation 6.4.2 files (all updated to 6.6.3)

Labeling in External Segment detail view for Optimost and Google Audience
WCM-53410
remove "Cloud" and make view labeling consistent

QSU for below fix:

WCM-53946 WCM-53945 and WCM-57701: Pages are not accessible with their permalinks after
server/pod restart if the pages reside in subfolders

Stack trace in livesite.preview.log upon failed component page preview.

WCM-56457
livesite.preview.log is growing in size on preview of page component with missing
WCM-56867
skin

Loading huge number of files in CCPro views without pagination is causing CPU
WCM-57050
spikes.

TeamSite 21.4 - iw-cc.war failed after fresh installation (when "No Database" for
WCM-57259
LSDS is selected)

WCM-57383
Imported files get broken using TeamSite 21.4.0.
WCM-57459

Container combination "OR" options in DCRs are displayed distorted too far to the
WCM-57546
left

OTMM images used on a page using "Import by Reference" option are not
WCM-57625
rendering on page in runtime.

WCM-57859 Reordering Replicant in DCR creates a duplicate module of source code

WCM-57910 Cannot edit DCR from both Preview or Search windows from CCPro

WCM-58722 Editor role is getting redirected to the Project listing page(#noproject) when try to
WCM-58998 access the site/CI in EStudio

QSU for below fix:

WCM-59605 WCM-59604 and WCM-59596: Unable to fetch assets from OTMM to be imported
into TeamSite as non-admin OTMM user

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 14
5.3 Log4j Vulnerability
The Log4j third-party component used by OpenText TeamSite to keep a record of activity within the
application is affected by the Critical RCE Vulnerability: log4j - CVE-2021-44228. TeamSite CE 21.4.2
is shipping and using the Log4J2 version 2.17.1, which fixes the new remote code execution bug.

For further questions, please visit My Support article KB19848875 or contact Customer Support
directly.

6 Known issues
The following known issues exist in this release.

Any Knowledgebase articles describing workarounds can be found by searching for the article
number (starting with “KB”) at https://support.opentext.com.

Issue number Issue description

WCM-8005 DBInfoTable.xml and GenericInfoWithNamespaceTable.xml fail to load in Admin

Console (MySQL)
Workaround: Execute the following DDL statement in IR DB:
ALTER TABLE IR_DBINFO MODIFY connectionUrl VARCHAR(1024);

WCM-12010 Emulator: Relative sizing of Emulator devices is wrong and does not meet correct
relations.

WCM-12081 Emulator: Microsoft Surface is not detected as a large tablet.

WCM-13307 Editor - CSS and Script JS resources added to template properties do not
overwrite/merge if same filename.

WCM-13514 After closing deleted page preview window, a red error message is flashing up
quickly.

WCM-14523 Global Forms are not loading during form creation, if the logged in user is not
authorized to view Global project assets.

WCM-14808 "iw_migrate_dependencies.ipl" no longer works when processing DCRs in TS 16.2

or later

WCM-15966 When a patch is rolled back, the versions in the IR database need to be adjusted to
reflect the version that the components are being rolled back to. If a patch is re-
installed, it may fail since the installer will think they are already installed. In that
case, the versions in the database will have to be corrected.

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 15
 Issue number Issue description

WCM-18694 Hyperlink shown for drill down purpose in any report output gets truncated if the
length is more than column size.

1. WCM-18825 DCR in Placeholder fails to recompile when original tpl template replaced with xsl
template
Workaround: Delete the DCR and re-add it.

WCM-21536 Assets renamed on TeamSite when reimported for fetching latest version results
into import of new copy of asset in Team Drive while Get latest continues to display
the new version availability.
Workaround: Renamed asset would be reimported as new asset. Manually delete
the old asset in TeamSite.

WCM-21722 Mysql driver class com.mysql.jdbc.Driver is deprecated in 8.0 drivers. New class is
com.mysql.cj.jdbc.Driver .
Workaround: Disregard this log message as the new driver class is used.

1. WCM-22782 Folder Rename: after renaming the folder and then published the site, the start
page in the renamed folder can’t be inherited for app creation.
Workaround: After folder renamed, manually set the start page again.

1. WCM-22812 Content summary: ‘link to a page’ will not work if the linked page gets renamed
Workaround: After renamed, manually update the link.

2. WCM-22817 Import/Get Latest progress bar hides load more resources/media on Assets and
Media screens.
Workaround: Wait for the progress bar to reach 100%, then click on the “X” to
close the status bar.

WCM-22924 Republishing a Campaign is being failed if twitter message is not changed.

Information: Twitter has rules designed to prevent duplicate tweets and to prevent
spam on the platform. Please ensure the tweets follow Twitter’s guidelines.

WCM-23046 Folder Rename: bulk … button is not working at all in SitePublisher Template tab.
Workaround: Perform the action in CCPro.

WCM-23188 Automatic image tagging only creates English metadata tags.

WCM-25955 Unable to publish files with various symbols with various file extensions (file names
with underscore; file names with semicolon; file names with single quotations.

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 16
 Issue number Issue description
Simplified user access control by placing related LSCS APIs under the same
access control settings. User can perform a *search and replace* (example below)
to easily transition to the access control enabled API format.
Workaround: User will need to fix the XML or HTML file when publishing fails due
to an XML parsing error.

WCM-26134 In the Content Server’s Import browse UI, when search results are sorted with
“Oldest first”, sorting isn’t correct.
Workaround: Use other “Sort By” options.

WCM-26229 Only 100 folders, files, and subfolders are displayed on Import browse UI when
importing from Content Server.
Workaround: Instead of a single high-level connector, create multiple connectors
that start at lower points in the hierarchy. Move some files/folders into new folders.

WCM-26564 When overwriting images, the EA's are being retained.

Workaround: To update the metadata again, the customer should use the Tag UI
to retrieve new suggestions.

WCM-26565 RMA service validation goes through even with an invalid Azure connection.
Workaround: Follow RMA documentation to provide endpoint URL ending with
vision/v2.0, without which RMA service returns 404 and errors are logged in RMA
logs.

WCM-27094 Uninstallation does not take 2-node SolrCloud into consideration.

Workaround: After uninstallation, remove the 2-node cluster manually.

WCM-27390 In Content Server integration, if the Server URL is incorrect, validation message on
Import browse UI shows “Invalid file/folder or insufficient permission” error
message, which isn’t accurate

Workaround: As a best practice, perform a test connection soon after configuring a

connector to verify the configuration

WCM-27414 In Content Server integration configuration, in case the provided value for the
Folder ID is a file ID rather than a folder ID, when importing, the user will be
presented with the error “Check Server Logs”, but not much details are provided in
the logs
Workaround: Make sure you only use Content Server’s folder ID and not a file ID

WCM-27746 LSDS Tomcat is not getting upgraded when there are two separate Tomcat
installation directories. One for LSCS and the other for LSDS.

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 17
 Issue number Issue description
Workaround: Manually upgrade the LSDS Tomcat instance by unzipping from
<LSDS>/install/tomcat/apache-tomcat.zip.

WCM-27944 Really long keyword (i.e. from DCR) gets chopped off and cannot be removed via
clicking on the “X”
Workaround: Insert additional manual keywords until the long keyword is in the
More dropdown list and “X” button is visible, then remove the long keyword using
the “X” button.

WCM-28825 Updated workflow files that are not part of iw-mount.zip are ignored during
upgrades
Workaround: delete the following files before starting upgrade process.
1) Backup and delete Globalization workflow files
/iwadmin/main/workflowModels/WORKAREA/iw-wa/Models/Globalization.ipm
/iwadmin/main/workflowModels/WORKAREA/iw-wa/Models/Globalization.json
/iwadmin/main/workflowModels/WORKAREA/iw-wa/Config/Globalization_config
folder
2) Submit to staging

WCM-30394 While selecting custom reports for scheduling, only the reports saved under root
folder (repository) are shown. Reports within any sub-folders cannot be scheduled.

Workaround: Custom Reports requiring schedules will need to be created under

the root folder itself (named repository).

WCM-30672 Unable to Install LSDS/LSCS packages on a system where TeamSite is already

installed.
Workaround: Install Authoring & Runtime at the same time in an all-in-one
installation.

WCM-31528 When removing selected category for tagging a file, a warning message "Nothing
Selected!" pop up is displayed after deletion.
Workaround: Ignore the warning. The categories will be removed properly.

WCM-32053 Hybrid Apps - Create Notification 500 error. Push notifications don’t work.

WCM-32271 After Translation is done, the translated file was marked as locked by others.

WCM-32543 Template settings are not saving for the imported CCPro templates on the first edit.

WCM-34496 Slow performance when saving a DCR with 2000 folders under "data" with the
Chrome browser.

WCM-35220 Centralized Logging - There are multiple log files (some unrecorded) in TeamSite
that make up the wcmweb entries in Graylog

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 18
 Issue number Issue description

WCM-36541 Upgrade install on Windows 2019 might pause without prompt at the step for IIS.
Workaround: Manually stop IIS via the Windows IIS Panel.

WCM-36727 Logging - Centralized Logging - iw-webd - Only access.log appearing in Graylog

(missing error.log, ssl_request.log, ssl_transfer.log, ssl_error.log, modsec_audit.log,
modsec_debug.log)
Workaround: Install Sidecar as described here:
https://docs.graylog.org/en/3.3/pages/sidecar.html and configure to upload apache
logs to Graylog server.

WCM-36923 Postgresql warning about an issue with the jandex 2.1.3 library in server.log at
JBoss startup.
Workaround: This warning can be ignored.

WCM-37386 Lots of messages in error.log if gelf is disabled: "mod_log_gelf: Module is disbaled,

not sending log data!"
Workaround: Comment out LoadModule mod_log_gelf.so from iw-webd.conf

WCM-40217 Angular and react single pages are not rendering in the runtime for the .NET
applications

WCM-43059 Not able to edit user's role and branch assignment in Admin UI.
Workaround: Use CCpro to edit a user's role and branch assignments.

WCM-47985 OTDS connector validation issue after upgrade to 21.4 or fresh install of 21.4
WCM-48210
Workaround: The following value must be added to the iw.cfg file post install or
post upgrade install to 21.4 release (Linux: /etc/iw.cfg, Windows:
<iwhome>/TeamSite/etc/iw.cfg)
[teamsite_servlet_ui]
valid_domains=FQDN Fully Qualified Domain Name of OTDS Server

WCM-49572 AdditionalRuntimes script should not expose "sessionString" on console while

WCM-51660 uploading the workflow files to container. The content does not expose critical
information.
Workaround: Ignore this string.

WCM-50692 Installation might fail due to wcm-report.war deployment failure

Workaround: Copy the missing dir/file from another Eclipse directory under wcm-
report.war directory.

WCM-50810 Installation fails when a new build of 21.4 is installed after uninstalling.

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 19
 Issue number Issue description
Workaround: Uninstall leaves few files which needed to be cleaned up manually
prior to performing subsequent fresh install.

WCM-50875 Linux: LSDS shutting down after execution of upgrade scripts on already existing
SSL configuration
It has been found that sometimes while running the upgrade
script(configure_tomcat_ssl) to enable SSL for LSCS/LSDS, Tomcat is not stopped
/started properly.
Workaround: Make sure to stop the Tomcat service before running the upgrade
script to enable SSL for LSCS/LSDS.

WCM-51326 Cloud AWS: Publish/PLC failed with error FilenotFound lscs_manifest.xml

WCM-51594 Dokan driver is not getting upgraded to v1.5.0.3000 on upgrade to TeamSite v21.4
Workaround:
1. Remove Dokan v1.2.2.1000 from "Add/Remove programs manually
2. Reboot machine
3. Make sure IR is UP prior to upgrade process.
4. Note that some of the webapps may be down due to uninstalling Dokan
driver.
5. Upgrade to TeamSite v21.4

WCM-51921 Create a template/page - options are enabled even if the user doesn't have access
to create pages and templates

WCM-51981 Unable to see the imported custom workflows in Admin UI after importing the SPAR
Workaround: After importing the SPAR, remove the xmlns="" from every workflow
model xml and save it again.

WCM-52032 Cloud: Project is not visible in EStudio when imported from SPAR

WCM-52079 Windows: Review Files task is not appearing in Reviewer's To-Do section
While publishing a site, when the files are sent for review (approval) to the reviewer,
the "Review Files" task is not listed in the reviewer's To-Do section. When the filter
is changed from "All tasks" to "User tasks", the task is visible.
Workaround: Switch filter to "User tasks"

WCM-52115 Create a template/ page options are enabled even if the user doesn't have access
to create pages and templates.

WCM-52232 Expiration setting cannot be cleared from the End User form editor.

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 20
 Issue number Issue description
Workaround: Use the 'Clear expiration date' option under the ellipsis menu in the
form list.

WCM-52371 Appropriate message should be displayed when user try to generate html other
than page

WCM-52596 Cloud: Unable to add a custom configuration for a workflow on a branch

WCM-52441
Workaround: Alter file(s) in the store that reference the
ProcessModelConfiguration.dtd via localhost.

WCM-52853 Unable to tag HybridApps and generated apk files

Workaround: Tag the app and the apk files in CCPro.

WCM-52962 In 21.4, UTF-8 is not configured by default, for usecases like CCPro file
edit/preview of multibyte characters.
Workaround:
1) Update the file /Interwoven/TeamSite/local/config/file_encoding.cfg
<subst reg_vpath=".*"
val_encoding="UTF-8"/>
2) Only for linux, update the file /etc/httpd/conf/httpd.conf
AddDefaultCharset UTF-8

3) Restart httpd service

service httpd stop
service httpd start

WCM-53070 Unable to provide temporary backup location during upgrades

WCM-53073
Workaround: If doing a silent upgrade from versions 20.4 and above to 21.4, you
can specify a temporary backup location for the restore feature (refer to the Restore
section in the Installation and Planning Guide). In the template, specify the backup
directory by adding this property:

TEMP_BACKUP_DIR=<existing dir>

WCM-53856 Cloud only: Cannot publish (PLC) on google GKE with 21.4.0.0

Background: App server and store server pods share files via the persistent
volume (PV) iwshared served by NFS. With the typical standard NFS mount
options, there is some latency between writing and reading these files, especially if
the pods are scheduled on different Kubernetes nodes. This latency may
cause publications to fail.
Workaround: Set mount options sync and tcp for shared NFS persistent volumes.
This can be done at any time after TeamSite cloud deployment has started once
rsp. the persistent volumes have been provisioned.

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 21
 Issue number Issue description
To set the mount options sync and tcp:
• Get the ID of the persistent volume resource from the iwshared persistent
volume claim in the authoring namespace:
kubectl get pvc -n authoring iwshared
The ID displays in the VOLUME column.
• Open the persistent volume resource for editing:
kubectl edit pv <persistent volume ID>
• In the editor, search for mountOptions property.
If not found, create the mountOptions property as shown in the next step.
• In the editor, add the mount options tcp and sync as follows, if they are not
already in the list. Do not change any other mount option now:
spec:
...
mountOptions:
- tcp
- sync
...
As ever for yaml, pay attention on the indentation.
• Restart app-server and store-server pods
kubectl delete pod -n authoring store-server-0
kubectl delete pod -n authoring app-server-0
And, if you activated failover:
kubectl delete pod -n authoring app-server-1

WCM-58174 20.4.0.4 -> 21.4.1 Upgrade: Custom Reports are not accessible on running ssl
upgrade scripts.
Workaround: Update the PROXY_BASEURL parameter's value in
\ApplicationContainer\standalone\deployments\otjc.war\WEB-INF\web.xml as follow
<context-param>
<param-name>PROXY_BASEURL</param-name>
<param-value>https://authoring:443/otjc/</param-value>
</context-param>

Then, redeploy the otjc.war

WCM-58704 HybridApps – Unable to download created APK/IOS files from estudio on windows
Workaround: Download apk/ios files using Firefox/Safari browsers instead of
Chrome when using windows config

WCM-59075 ODAdmin component is not picked up for installation during upgrade to 21.4.1

Workaround: When installing ODAdmin, use custom installation mode.

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 22
 Issue number Issue description

WCM-61112 Update OpenDeploy Release Notes on compat-libstdc++ package

Workaround: The package compat-libstdc++ is part of RHEL 7 but is not
distributed with RHEL 8.

7 Appendices
7.1 OpenJDK support
• OpenText TeamSite no longer distributes a JDK with new releases, maintenance releases or
patch-sets. You can only upgrade TeamSite/LiveSite/OpenDeploy (TS/LS/OD) or apply a patch-
set. If the newer version of TS/LS/OD requires a Java upgrade, you will need to independently
obtain the appropriate JDK against which that version of TS/LS/OD is certified (see table below).
OpenText will provide scripts that you can run to upgrade Java to the appropriate version.

Note: You can upgrade Java independently at any time only if you are
using a version of Java that is supported by your installed version of
TS/LS/OD.

• To provide maximum stability for our customers, we only certify and support JDK releases that
have been designated as a Long Term Supported (LTS) release. LTS releases are designated
every 3 years.
• We only certify with OpenJDK builds (pre-built or built from source if builds are not available) from
AdoptOpenJDK.net, and Oracle JDK from Oracle.
• Given OpenJDK is open source, anyone (individuals, customer organizations, or vendors) can
make changes to the OpenJDK, and those changes can impact our product functionality or
performance. Therefore, with each release OpenText TeamSite certifies and supports a specific
version and build of OpenJDK from AdoptOpenJDK.net and Oracle JDK from Oracle. You are free
to run the same OpenJDK version using a build from any of the other vendors (or even built by
yourself). However, any problems encountered and reported to OpenText must be reproducible
with one of the documented certified builds (from AdoptOpenJDK.net or Oracle) for that product
version.

Note: Refer to the Other third-party product compatibility section of this

document for details.

• LiveSite (LSCS/LSDS) is certified with the JDK that comes with supported application servers.
For example, IBM WebSphere and Oracle WebLogic both ship and support a JDK to be used with
their respective application servers. If no JDK is delivered with the application servers (as in the
case of Tomcat) you must use the JDK from Oracle or AdoptOpenJDK.net.

Note: Refer to the OpenText TeamSite Planning and Installation Guide

for details.

OpenText TeamSite CE 21.4.2, OpenText LiveSite CE 21.4.2, and OpenText OpenDeploy CE 21.4.2 Release Notes 23
8 Contact information
OpenText Corporation
275 Frank Tompa Drive
Waterloo, Ontario
Canada, N2L 0A1

OpenText My Support: https://support.opentext.com

For more information, visit www.opentext.com

Copyright © 2022 Open Text. All Rights Reserved.

Trademarks owned by Open Text. One or more patents may cover this product. For more information, please visit https://www.opentext.com/patents.
Disclaimer
No Warranties and Limitation of Liability
Every effort has been made to ensure the accuracy of the features and techniques presented in this publication. However, Open Text Corporation and its affiliates accept
no responsibility and offer no warranty whether expressed or implied, for the accuracy of this publication.

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