FACULTY OF COMPUTING AND INFORMATION MANAGEMENT

BACHELOR OF INFORMATION TECHNOLOGY

UNIT : BIT-2206

PROGRAMMING PROJECT

TITLE: BUS TICKET BOOKING AND MANAGEMENT SYSTEM

(SYSTEM REQUIREMENTS SPECIFICATION)

BY : TASNIM ADAN KEROW

ADM – 23/06578

Email : [email protected]

SUPERVISOR: DEBORAH MULI

This SYSTEM REQUIREMENTS SPECIFICATION is submitted IN PARTIAL

FULFILMENT OF THE REQUIREMENTS OF the award of BACHELORS OF
SCIENCE IN INFORMATION TECHNOLOGY in KCA University
DECLARATION

this proposal is my original work has no been presented for degree in any other
university.I am Tasnim Adan Kerow

….………………………….. ……………………….

Signature Date

This proposal has been submitted for examination with my approve as the unit
lecturer

….…………………… ……………………………..

Signature Date
DEDICATION
I hereby dedicate this research project to my esteemed lecturers, university staff and my beloved
mum and all my friends for their highly appreciated contribution in achievement of my degree.
TABLE OF CONTENT
ACKNOWLEDGEMENT
Firstly, I would like to thank the almighty God for His protection during the entire work.
I also acknowledge the entire school and my supervisor for his guide during the project.I
express my sincere gratitude to the university lecture mss Deboraa muli for providing an
opportunity to work on a real time project.I would also thank my parents for their continous
support that plays an important role in the completion of this project.Appreciation is extended to
those individuals who contributed their time and talent to the development of Basics of BUS
TICKET BOOKING AND MANAGEMENT SYSTEM.
CHAPTER ONE

INTRODUCTION

Objective of study

General objective

The main purpose of this study is to automate the manual procedure of securing bus ticket by
the passenger to make the process easier and faster

Specific objectives

. Provide web based bus booking system where a customer will be able to check the bus
schedule book a seat and choose his preferred travel time without necessarily making queues
at any booking areas.
. Enabling customers to check the types and availability of buses online.

.Easing the payments procedures by obtaining a pin after payment is done to the designated
banks/phone payments.

.Enable customers cancel booked reservation whenever they cancel or defer their journey.
1.2 Background information
Commuting by buses is the most common means of transport in the world today especially in
the developing countries. For this reason, bus companies and the customers in transport industry
are demanding more kinds of booking systems to support management and their
operations.Online ticket booking gives the customers an opportunity to choose their preferred
vehicles and book tickets according to their travel schedules from the comfort of their homes. This
will be a bold step to improve and ease customer service since they are forced to make long
queues on the counter to secure themselves a
ticket. Therefore, the transport company at large will appreciate a system which can automate its o
peration in the area of bus ticket booking in order to meet customers’ demands at all times.
Currently, staff at the counters are selling tickets manually to customers because they have no any
online system to perform that
task. However, online bus ticket booking system enables the customer to buy bus ticket, make pay
ment and ask for information online easily. All this can be achieved by creating a website that will
carry the booking system

1.3 problem statement

Currently, the type of system being is a manually-operated system for selling bus ticket
customers. The main issue to be addressed in this proposal is that travelers have to make long
queues to reduce the service counters in order to secure themselves a travelling ticket.
1.4 Justification of study

The proposed research will investigate on building an online bus ticket booking system that
will help the transport industry in minimizing the counter manual work done by the staff in
selling tickets and also make it easy for customers to secure tickets anywhere and schedule
their travel dates. And also the system will allow the transport system to have a centralized
platform where all bookings,payments and any other related information can be managed
from ,as opposed to the current manual system.

Additionally,the proposed system will be able to show bus varieties available for use by
customers, departure and estimated arrival time,name of the driver of each specific bus and
routes they ply,through the proposed system.

The company managers will also be able to monitor how the business is running and rectify
where there is need and improve where necessary.

1.5 study limitation

Duet to the long file and overcrowding of the bus booking entrances by clients who come to
purchase tickets for booking.Therefore the researcher will come up with a system that will
enable ticket booking easy.
1.6 problem scope

The proposed system will be implemented and tested in one of the bus transport companies
to attest its effectiveness and efficiency, for any database, we all use the MYSQL database
framework and PHP since it’s the most efficient software as far as storing data is
concerned.

CHEPTER TWO : LITERATURE REVIEW

2.1 Introduction

This chapter contains global, regional and local literature review, and a summary of
literature ,
2.2 Globle literature review

Ascendix january 4,2022, states that “ A bus ticket booking system is a web or mobile
software solution that brings high automation and personalized user experience to simplify
the ticket booking and purchasing process for customers”. The projects, on the bus
transport side, serves as a marketing strategy and aids in efficient processing and delivery
of appropriates tickets.

User can gets the tickets by purchasing them from a web server or simply receiving from a
vendor or from another user who previously acquired them.E.tickets can be stored in a
desktop computer or personal digital assistants for future use.For some cases, like e.tickets
non transferable tickets airline, it has to be validated to prevent duplication and ensures
authenticity and integrity.

The validation process is called e-tickets problem.

2.4 Electronic payment

According to charalanipos {2004} National and Kapodistrian university of Athens

Electronic payments and marketing .Electronic payments systems can be considered to be
merely the next .A long line of changes in payments clearing systems . The electronic settling
of accounts, For examples , has long been an integral part of payments systems using credit
cards, debit cards, automatic teller machines,and prepaid cards.

Case study on computer ticket

This is an existing OTBS for different entertainment categories such as sports,festivals styles
musician. Someone can book , even if he or she is not a member by clicking on the menu bar
and choose the entertainment he or she is interested in booking .After selecting the category,
there is need of choose schedule of the venue which is followed by the events schedule with
ticket price.

Advantage of online ticket booking

. One of the major benefits that e ticketing will offer is that it does not require a paper
tickets confirmations of your booking.

. The confirmation of your booking deception in the organizer e.ticketing system in an

electronic format..You need to carry a paper ticket while travelling and has no fear of losing
the tickets or forgetting it behind since they exist in electronic format.

. No queue for buying events tickets and customers can information and find other deals
online.

Disadvantage of online ticket booking

. Users need internet and computer experience in order to access information

. Users need a credit card or some other format of payments in order to make their
payments, if the website is down you won’t be able to book online.

CHAPTER THREE: SYSTEM METHODOLOGY AND DATA COLLECTION

1. Introduction

The system of collection data for research project is known as research methodology. The
data may be collected for either theoretical or practical research. For instance, for any
projects to be completed. It has to go through stage called system developments life cycle