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Copyright Statement
© 2022-2023 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.

Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute a warranty of any kind, express or implied.
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Preface
Thank you for choosing Tenda!

This user guide walks you through all functions on the AX3000 Dual Band Gigabit Wi-Fi 6 Router. All
the screenshots and product figures herein, unless otherwise specified, are taken from RX12 Pro
V1.0.

The web UI of different models may differ. The actual web UI prevail .

Conventions
The typographical elements that may be found in this document are defined as follows.

Item Presentation Example

Cascading menus > System > Live Users

Parameter and value Bold Set User Name to Tom.

Variable Italic Format: XX:XX:XX:XX:XX:XX

UI control Bold On the Policy page, click the OK button.

Message “” The “Success” message appears.

The symbols that may be found in this document are defined as follows.

Symbol Meaning

This format is used to highlight information of importance or special interest. Ignoring

this type of note may result in ineffective configuration, loss of data or damage to
device.

This format is used to highlight a procedure that will save time or resources.

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For more documents

If you want to get more documents of the device, visit www.tendacn.com and search for the
corresponding product model.

Technical support
Contact us if you need more help. We will be glad to assist you as soon as possible.
Email address: [email protected]
Website: www.tendacn.com

Revision History
Tenda is constantly searching for ways to improve its products and documentation. The following
table indicates any changes that might have been made since the router was introduced.

Version Date Description

1. Added the description of the MESH button function.

2. Optimized the description of the Wi-Fi settings, MESH button

V1.1 2023-09-01 networking, Scanning networking, Wired networking and MAC
address filter function.

3. Optimized sentence expression.

V1.0 2022-06-10 Original publication.

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Contents
1 Quick setup............................................................................................................................ 7
1.1 Set up as a router ................................................................................................................... 8
1.1.1 Connect the router ...................................................................................................... 8
1.1.2 Connect the router to the internet ............................................................................. 9
1.2 Set up as an add-on node .................................................................................................... 15
2 Web UI................................................................................................................................. 17
2.1 Log in to the web UI ............................................................................................................. 18
2.2 Log out of the web UI ........................................................................................................... 19
2.3 Change the language ............................................................................................................ 19
2.4 Web UI layout ....................................................................................................................... 20
3 Network status .................................................................................................................... 21
3.1 Network status ..................................................................................................................... 22
3.2 Network topology (Example: RX12 ProV2.0) ....................................................................... 23
3.2.1 Controller information .............................................................................................. 24
3.2.2 Agent information ..................................................................................................... 26
3.2.3 Add a node (Example: RX12 ProV2.0) ....................................................................... 27
3.2.4 Remove a node ......................................................................................................... 33
3.2.5 One-click optimization .............................................................................................. 34
3.2.6 Reboot all nodes ....................................................................................................... 34
3.2.7 Turn on/off all indicators ........................................................................................... 35
4 Internet settings .................................................................................................................. 36
4.1 Overview .............................................................................................................................. 37
4.2 Access the internet with a PPPoE account ........................................................................... 40
4.3 Access the internet through a dynamic IP address .............................................................. 41
4.4 Access the internet with a set of static IP address information .......................................... 42
4.5 Set up dual access connection ............................................................................................. 43
5 Wi-Fi settings (Example: RX12 ProV2.0) ............................................................................... 45

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5.1 Basic settings ........................................................................................................................ 46
5.2 Unify the 2.4 GHz and 5 GHz Wi-Fi networks ...................................................................... 47
5.3 Separate the 2.4 GHz and 5 GHz Wi-Fi networks ................................................................. 48
5.4 Hide the WiFi network ......................................................................................................... 49
5.5 Connect to a hidden Wi-Fi network ..................................................................................... 50
6 Client management ............................................................................................................. 52
6.1 View client information ........................................................................................................ 53
6.2 Change a client name ........................................................................................................... 55
6.3 Add a client to the blacklist .................................................................................................. 56
6.4 Remove a client from the blacklist ....................................................................................... 57
6.5 Delete an offline client ......................................................................................................... 58
7 Parental control ................................................................................................................... 59
7.1 Create a parental control rule .............................................................................................. 60
7.1.1 Add a parental control rule ....................................................................................... 60
7.1.2 An example of adding parental control rules ............................................................ 62
7.2 Other operations on the parental control rules ................................................................... 64
8 More.................................................................................................................................... 65
8.1 Router information (Example: RX12 ProV2.0) ..................................................................... 66
8.1.1 Basic information ...................................................................................................... 67
8.1.2 WAN port information .............................................................................................. 67
8.1.3 LAN information ........................................................................................................ 67
8.1.4 IPv6 Status ................................................................................................................. 68
8.2 Guest Wi-Fi ........................................................................................................................... 69
8.2.1 Overview ................................................................................................................... 69
8.2.2 An example of configuring the guest network .......................................................... 70
8.3 Working mode ...................................................................................................................... 71
8.3.1 Router mode ............................................................................................................. 72
8.3.2 AP mode .................................................................................................................... 73
8.3.3 WISP mode ................................................................................................................ 76
8.3.4 Client+AP mode......................................................................................................... 79

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8.4 IPv6 (Example: RX12 ProV2.0) .............................................................................................. 82
8.4.1 DHCPv6 ...................................................................................................................... 82
8.4.2 PPPoEv6 ..................................................................................................................... 84
8.4.3 Static IPv6 address .................................................................................................... 86
8.5 Network diagnosis ................................................................................................................ 88
8.6 TR069 ................................................................................................................................... 91
8.7 Smart power saving.............................................................................................................. 93
8.8 Advanced Wi-Fi settings ....................................................................................................... 94
8.8.1 Channel & bandwidth ............................................................................................... 94
8.8.2 WPS ........................................................................................................................... 96
8.8.3 MESH button ............................................................................................................. 99
8.9 Network settings ................................................................................................................ 100
8.9.1 LAN Settings ............................................................................................................ 100
8.9.2 VPN .......................................................................................................................... 103
8.9.3 IPTV ......................................................................................................................... 111
8.9.4 WAN parameters ..................................................................................................... 115
8.10 Other advanced settings .................................................................................................. 116
8.10.1 App remote management ..................................................................................... 116
8.10.2 MAC address filter (Example: RX12 ProV2.0)........................................................ 117
8.10.3 Firewall .................................................................................................................. 120
8.10.4 DMZ host ............................................................................................................... 121
8.10.5 Remote web management.................................................................................... 126
8.10.6 Static routing ......................................................................................................... 128
8.10.7 DDNS ..................................................................................................................... 132
8.10.8 UPnP ...................................................................................................................... 136
8.10.9 Port mapping ......................................................................................................... 137
8.11 System settings................................................................................................................. 139
8.11.1 Login password ..................................................................................................... 139
8.11.2 System time ........................................................................................................... 140
8.11.3 Firmware upgrade ................................................................................................. 141

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8.11.4 Backup & restore ................................................................................................... 145
8.11.5 Auto system maintenance..................................................................................... 148
8.11.6 System log ............................................................................................................. 148
9 FAQ .................................................................................................................................... 150
9.1 Failed to access the web UI ................................................................................................ 150
9.2 Internet detection failed upon the first setup ................................................................... 150
9.3 Failed to find or connect my wireless network .................................................................. 151
9.4 Forgot my password ........................................................................................................... 151
Appendixes .............................................................................................................................. 152
A.1 Factory settings .................................................................................................................. 152
A.2 Acronyms and Abbreviations ............................................................................................. 154

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1 Quick setup
With the Mesh function, the router can function as a single router or a Mesh device. You can
configure it as a single router or an add-on node. This chapter describes how to connect the
devices and enable internet access through the quick setup wizard. It contains the following
sections:
Set up as a router
Set up as an add-on node

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1.1 Set up as a router

1.1.1 Connect the router
The "new router" and "router" in this guide refer to the router in the package.
Step 1 (Optional) Import your PPPoE user name and password into the new router.

This function is only applicable when the connection type of the original router is PPPoE, except for
PPPoE of some special ISPs or PPPoE connection set up manually with VLAN information.

1. Power on your original and new routers.

2. Connect the WAN port of the original router to a LAN port (1, 2 or IPTV/3) of the new
router using an Ethernet cable.
After the LED indicator of the new router blinks fast for 8 seconds, the PPPoE user
name and password are imported to your new router.
3. Remove the original router.

LAN port WAN port

Ethernet cable

New router Original router

Step 2 Connect the WAN port of the router.

If you use the modem for internet access, please power off the modem first before connecting the
WAN port of the router to the LAN port of your modem.

 Ensure that the router is powered on.

 Connect the WAN port of the router to the LAN port of your modem or the Ethernet jack using
an Ethernet cable.

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Modem

WAN port
Or
Ethernet cable

Router

---End

1.1.2 Connect the router to the internet

After connecting your router, you can complete quick setup for internet access by following the
instructions on the web UI wizard. This wizard only occurs upon your first setup.
To connect your router to the internet through the quick setup wizard:
Step 1 Use an Ethernet cable to connect your computer to the 1, 2 or IPTV/3 port of the router.

The default Wi-Fi name can be found on the bottom label of the device.

Step 2 Start a browser on the computer and enter tendawifi.com in the address bar to access
the web UI.

Step 3 Click Start Now.

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 If your internet connection is normal, the following page is displayed and you can
continue the setup in Step 4.

 If your internet connection is abnormal, the following page is displayed. Rectify the
fault as instructed on the page, and click Detect Again.

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Step 4 Set ISP Type, Internet Connection Type and other parameters as required. Then, click
Next.

You can click Import PPPoE user name and password from your original router to see how to import
PPPoE user name and password. If you have imported your PPPoE user name and password into the
router, ISP Type, Internet Connection Type, PPPoE Username and PPPoE Password will be set
automatically.

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The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Specifies the type of your ISP, such as Normal, Russia, Unifi, Maxis, Celcom, Digi and
Manual. Parameters required for each option may differ.
Refer to the following to choose your connection type:
⚫ Normal, Unifi, Maxis, Celcom and Digi: Select these options when your ISP
provides no setup information, except for the PPPoE user name and password, or
static IP address information.
ISP Type
⚫ Russia: Select this option when your ISP provides dual access information, such as
PPTP, L2TP connection information.
⚫ Manual: Select this option when your ISP provides VLAN ID information, besides
the PPPoE user name and account, or static IP address.
If you are still not sure, contact your ISP for reference.

Specifies how your router connects to the internet, including:

⚫ PPPoE, Russia PPPoE: Select this type if you access the internet using the PPPoE
account and PPPoE password. Russia PPPoE is available only when you set ISP Type
to Russia.

Internet Connection
⚫ Dynamic IP: Select this type if you can access the internet by simply plugging in an
Type Ethernet cable.
⚫ Static IP: Select this type if you want to access the internet using fixed IP
information.
⚫ Russia PPTP, Russia L2TP: These types are available when ISP Type is set to Russia.
If you select Russia PPTP or Russia L2TP, the VPN function will be disabled.

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Parameter Description

PPPoE Username When the internet connection type is PPPoE, you need to enter the user name and
PPPoE Password password provided by your ISP to access the internet.

IP Address
When the internet connection type is static IP, you need to enter the fixed IP address
Subnet Mask information provided by your ISP.
Default gateway

Primary DNS
If your ISP provides only one DNS server, you can leave Secondary DNS blank.
Secondary DNS

When you set ISP Type to Russia, this parameter is required.

Address Type It specifies the method for obtaining IP address information to access the “local”
network, where the internal resources of the ISP are located.

This parameter is required only when ISP Type is set to Russia. It specifies how the
WAN port DNS address is obtained, which is Auto by default.
DNS Settings ⚫ Auto: The router obtains a DNS server address from the DHCP server of the
upstream network automatically.
⚫ Manual: The DNS server address is configured manually.

Server IP
Address/Domain
Name These parameters are used for setting up internet access in the dual access network
environment. When you set ISP Type to Russia and Internet Connection Type to
User Name Russia PPTP or Russia L2TP, these parameters are required.

Password

When you set ISP Type to Maxis, Celcom or Digi, this parameter is required.
It specifies the ISP area, including:
⚫ Maxis: Maxis and Maxis-Special
Area
⚫ Celecom: Celcom West(BIZ), Celcom West(HOME), Celcom East(BIZ) and Celcom
East(HOME)
⚫ Digi: Digi-TM, Digi, Digi-CT Sabah and Digi-TNB

Internet VLAN ID When you select Manual for ISP Type, you can configure these parameters.

IPTV VLAN ID Internet VLAN ID is required, while IPTV VLAN ID is optional. Blank VLAN ID indicates
that the IPTV function is disabled.

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Step 5 Set parameters as required, and click Next.

⚫ If you do not want to use a password, select Not encrypted. In this case, any client can access the
network without a password. This option is not recommended as it leads to low network security.
⚫ To use the same password for Wi-Fi access and web UI login, keep Set WiFi password to router
login password selected, which is the default setting.
⚫ To use different passwords for Wi-Fi access and web UI login, deselect Set WiFi password to
router login password, and set Wi-Fi Name and WiFi Password for Wi-Fi login and Login
Password and Confirm Password for web UI login.

Step 6 If the following information is displayed, the quick setup for internet access is finished.
Click Complete.

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---End
Now you can access the internet with:
 Wired devices: Connect to the LAN ports of your router
 Wireless devices: Connect to your Wi-Fi network using the Wi-Fi name and password
you set

1.2 Set up as an add-on node

This section introduces how to add the router to an existing networking using the WPS button. For
more methods, see Add a node.

⚫ Please ensure that the router has never been used. If not, reset it first.
⚫ Currently, RX12 Pro/TX12 Pro can be networked with the same model, Mesh6X, Mesh12X, RX27
Pro, or TX27 Pro.

Step 1 Place the router in an elevated and open position within 3 meters from your existing
node.
Step 2 Use the power adapter to connect the router to a power source, and wait until its LED
indicator blinks green slowly.

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Step 3 Press the WPS button of the router for about 3 seconds. The LED indicator blinks green
fast. Within 2 minutes, press the MESH/WPS button of the node of the existing network
for 3 seconds to negotiate with this router.
When the LED indicator of the router lights solid green, the networking is successful and
the router becomes a secondary node in the network.
Step 4 Relocate the secondary nodes to a proper position.

⚫ Ensure that the distance between any two nodes is less than 10 meters.
⚫ Keep your nodes away from electronics with strong interference, such as microwave ovens,
induction cookers, and refrigerators.
⚫ Place the nodes in a high position with few obstacles.

Step 5 Power on the secondary nodes again. Wait until these LED indicators blink green slowly.

If the LED indicator of any secondary node blinks green slowly for more than 3 minutes, move it closer
to the primary node.

Step 6 Observe the LED indicators of the secondary nodes until the LED indicators light one of
the following colors:

Solid green Networking succeeds. Excellent connection quality.

Solid yellow Networking succeeds. Fair connection quality.

Solid red Networking succeeds. Poor connection quality.

If any secondary node's LED indicator lights solid red, relocate it by repeating Steps 4 to 6.
---End
Now you can access the internet with:
 Wired devices: Connect to the LAN ports of your nodes
 Wireless devices: Connect to your Wi-Fi network using the Wi-Fi name and password
you set (All nodes share the same Wi-Fi name and password.)

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2 Web UI
This chapter introduces basic information of the web UI in the following sections:
Log in to the web UI
Log out of the web UI
Change the language
Web UI layout

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2.1 Log in to the web UI

To log in to the web UI, perform the following steps:
Step 1 Use an Ethernet cable to connect your computer to the 1, 2 or IPTV/3 port of the router,
or use your smartphone to access the Wi-Fi network of the router.
In the following steps, computer connection is used for illustration.

The default Wi-Fi name can be found on the bottom label of the router.

Step 2 Start a browser on the computer and enter tendawifi.com in the address bar to access
the web UI.

Step 3 Enter your password, and click Login.

⚫ If this is your first login and internet access is not configured, go to Connect the router to the
internet.
⚫ The password is the one that you specified in Connect the router to the internet. It is
case-sensitive. If you forgot the password, go to Forgot my password.
⚫ You can log in to the web UI on up to three devices concurrently.

---End

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2.2 Log out of the web UI

If you log in to the web UI of the router and perform no operation within 5 minutes, the router logs
you out automatically. You can also log out by clicking Exit at the top right corner of the web UI.

2.3 Change the language

The default language displayed is English. You can select another language from the drop-down list
in the upper right corner.

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2.4 Web UI layout

The web UI of the router consists of two sections, including the navigation bar and the
configuration area. See the following figure.

Features displayed in gray are not available or cannot be configured under the current condition.

No. Name Description

Used to display the function menu of the router. Users can select functions in
❶ Navigation bar
the navigation bar.

❷ Configuration area Used to modify or view your configuration.

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3 Network status
This module allows you to view basic network information, including controller and agent
information, and perform quick setup on nodes, such as adding a node, one-click optimization,
rebooting all nodes, and turning on/off all indicators.
This chapter includes the following sections:
Network status
Network topology

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3.1 Network status

To view the network status:
Step 1 Log in to the web UI.
Step 2 Choose Network Status.
The following page is displayed.

---End
The following table describes the information displayed under Network Status.

No. Description

Specifies the internet connection status.

1
⚫ Connected: The router is connected to the internet successfully.
⚫ Disconnected: The router is disconnected from the internet.

The information here varies depending on the internet connection status.

⚫ X.xx Mbps: The internet is connected successfully, and the real-time upload and download
speeds are displayed, as shown in the figure above.
2 ⚫ Connecting: The primary node is connecting to the internet.
⚫ Other information (for example, No Ethernet cable is connected to the WAN port): The
internet connection failed. Click the prompt message to view tips for troubleshooting. If the
problem persists, contact technical support for help.

3 Specifies the number of Mesh nodes connected in the network.

Specifies the number of available Wi-Fi networks. You can hover your mouse over it to see the
4
Wi-Fi names and frequency bands.

5 Specifies the number of clients connected in the network, including secondary Mesh nodes.

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3.2 Network topology (Example: RX12 ProV2.0)

To view the basic information of the network topology and perform quick operations:
Step 1 Log in to the web UI.
Step 2 Choose Network Status.
The following page is displayed.

---End
The following table describes the information displayed under Network Topology.

No. Description

Explains the node status indicated by different colors.

⚫ Green: The node is connected and the networking signal is good.

1
⚫ Yellow: The node is connected and the networking signal is fair
⚫ Red: The node is connected and the networking signal is poor.
⚫ Grey: The node is offline.

2
Form a network topology. For details, see Controller information and Agent information.
3
Used to Add a node. You can perform Scanning networking, view the method of MESH button
4
networking or Wired networking, or view the recommended solution to the networking exception.

5 Used for One-click optimization.

6 Used to Reboot all nodes.

7 Used to Turn on/off all indicators.

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3.2.1 Controller information

To view the information about and perform quick operations on the controller (primary node) and
clients in the network:
Step 1 Log in to the web UI.

Step 2 Choose Network Status. Then, click under Network Topology.

The following dialog box is displayed.

---End
The following table describes the information and operation shortcuts displayed under Node info.

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No. Description

This area displays the information and operation shortcuts of the primary node, including:
⚫ Node Name: Specifies the name of primary node, which is Controller by default. You can
change the name by clicking beside Primary Node.

⚫ IP address: Specifies the IP address of the LAN port of the primary node.
⚫ MAC address: Specifies the MAC address of the LAN port of the primary node.
⚫ Uptime: Specifies the network connection time of the primary node.

⚫ LED On/Off: Provides a button for turning on/off the LED indicator of the primary
1
node. You can use this function to check which device you are operating. Turn on/off all
indicators prevails to this operation.

⚫ Operation: Provides a button for rebooting the primary node and a button for
resetting the primary node.

Resetting clears all configurations and restores the device to factory settings. Please operate with
caution.

This area displays the information and operation shortcuts of main network clients, including:
⚫ Client name: You can change the client name by clicking .

⚫ IP address: Specifies the IP address of the client.

⚫ MAC address: Specifies the MAC address of the client.
⚫ Uptime: Specifies the network connection time of the client and the networking mode, such as
Wired, 2.4G and 5G.
⚫ Current Speed: Specifies the real-time upload and download speeds.
⚫ Negotiation Speed: Specifies the speed of negotiation.
2 ⚫ Bandwidth Control: Used to set the maximum upload and download speeds, including:
− Unlimited: The speed is not limited.
− 128 KB/s, 256 KB/s: The maximum speed is limited to 128 KB/s or 256 KB/s.
− Custom (KB/s): You can set any speed in the range of 64 KB/s to 256000 KB/s.
⚫ Operation:
− Local Host: Specifies that this client is the local host, which is the computer connected to
the primary node in this example. For the local host, no operation is available here.
− Add to blacklist: Used to blacklist a client. Once blacklisted, the client cannot access the
internet through the Mesh system.

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No. Description

This area displays the information and operation shortcuts of offline clients, including:
⚫ Client name: You can change the client name by clicking .

⚫ MAC address: Specifies the MAC address of the client.

⚫ Current Speed: Specifies the real-time upload and download speeds.
⚫ Negotiation Speed: Displays the speed of negotiation.
3 ⚫ Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the
client cannot access the internet through the Mesh system.

A maximum of 30 offline clients can be displayed here. A client will be automatically deleted from
the list if it is offline for 3 days. A client is displayed under Offline Device after it is disconnected
from the network for 90 seconds (wired client)/5 minutes (wireless client).

3.2.2 Agent information

To view the information about and perform quick operations on the agents (secondary nodes) in
the network:
Step 1 Log in to the web UI.

Step 2 Choose Network Status. Then, click under Network Topology.

The following dialog box is displayed.

---End
The following table describes the information and operation shortcuts displayed under Node info.

Parameter Description

Specifies the name of a secondary node, which is Agent by default. You can change
Node Name the name by clicking .

IP address Specifies the IP address of a secondary node.

MAC address Specifies the MAC address of a secondary node.

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Parameter Description

Specifies the network connection time of the secondary node and the networking
Uptime mode, such as Wired, 2.4G and 5G.

Shows the connection signal strength with the primary node. You can hover your
Connection Quality mouse over to see the strength value.

Provides a button for turning on/off the LED indicator of the secondary
LED On/Off node. You can use this function to check which device you are operating. Turn on/off
all indicators prevails to this operation.

The available options include:

: Used to reboot the node.

Operation
: Used to remove the node. Removing a node will narrow the Wi-Fi coverage, and
the removed node will no longer join the current network automatically. To add
a removed node again, go to Add a node.

3.2.3 Add a node (Example: RX12 ProV2.0)

Tenda WiFi+ routers support Mesh networking. Mesh networking has such advantages as
automatic networking, self-repair, multi-skip cascade, unified management network, node
self-management, which can greatly reduce the cost and complexity of network deployment.
The wireless router supports the following three Mesh networking modes. You can choose the
Mesh networking mode as required.
◼ MESH button networking
The networking button (WPS or WPS/MESH) on the wireless router body can be used to network
with other Tenda WiFi+ routers without entering the management page.
◼ Wired networking
Connect the LAN port of an existed node to a new node through an Ethernet cable for automatic
networking. The wired network has good stability and small delay. If Ethernet cables have been
deployed at home, you can use this mode.
◼ Scanning networking
Add other routers to the network of this router through the configuration of the Tenda WiFi App or
the web UI of the router.

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 If the number of secondary nodes is more than two, place the primary node in the core area and
ensure that no more than one node is between the primary node and the secondary node.

 Before using a new router to extend the network, ensure that the original router (primary node)
is connected to the network and the new router (secondary node) is in factory settings.

 This router can network with Tenda WiFi+ routers. If the networking fails, contact Tenda
technical support to confirm the Mesh networking compatibility of the wireless router.

Wireless networking
MESH button networking

Before using the new router to extend the network, ensure that the MESH button function (only some
models available, such as the RX12 Pro is enabled on the original router (primary node).

Step 1 Add to the existed network.

1. Place the new router near the original router (within 3 meters) and power on. Wait until
the startup of the new router is complete. The LED indicator blinks green slowly.

2. Press (1 to 3 seconds) the networking button (WPS or WPS/MESH) on the original router.
The LED indicator blinks green quickly.

3. Press (1 to 3 seconds) the networking button (WPS or WPS/MESH) of the new router
within 2 minutes. The LED indicator blinks green quickly.

Observe the LED indicator of the new router. When the LED indicator turns solid green, it
indicates that the router is successfully added to the existing network and becomes a
secondary node in the network.
Step 2 Select an appropriate position for the new router.

1. For a better internet experience, you can relocate the wireless router by referring to the
following relocation tips:

- Place the new router within the wireless coverage range of the original router.

- Keep your nodes away from electronics with strong interference, such as microwave
ovens, induction cookers, and refrigerators.

- Place the nodes in a high position with few obstacles.

2. Power on the new router, and wait until the LED indicator blinks green slowly.

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If the LED indicator of the new router is still blink green slowly after 3 minutes. Please adjust the new
router closer to the original router.

Observe the LED indicator of the new router until it changes to one of the following
status:

Solid green Networking succeeds. Excellent connection quality.

Solid yellow Networking succeeds. Fair connection quality.

Solid red Networking succeeds. Poor connection quality.

3. If the LED indicator of the new router is solid red, select a new location by referring to
substep 1 of Step 2 in this section to obtain the best connection quality.
---End
To access the internet with:

- Wired devices: Connect to a LAN port of the wireless router using an Ethernet cable.

- WiFi-enabled devices: Connect to the WiFi network using the WiFi name and password you
set. (The WiFi name and WiFi password of all nodes are the same.)

Repeat Step 1 to Step 2 in this section to add other routers.

Scanning networking (Example: RX12 ProV2.0)
Step 1 Log in to the web UI of the router.
Step 2 Click .

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Step 3 Click Next > Next, ignore the MESH button networking guidance, and click Scanning
networking.

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Step 4 The system discovers new nodes, ensure that the MAC address or SN is the same as the
MAC address or SN on the bottom label of the new router, select a node, and click Add.
The MAC address is taken as an example here. The following figure is for reference only.

You can add only one node at a time by scanning.

Step 5 Wait until the ongoing process is complete.

If the LED indicator of new node lights solid on and the new node is displayed in
Network Topology, the node is added successfully.
---End

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Wired networking
Assume that the Ethernet cable has been deployed in advance between the living room and the
bedroom in the home, the wireless router RX12 Pro (primary node) placed in the living room has
been connected to the internet, and now you need to deploy a router RX12 Pro (planned as a
secondary node) in the bedroom to extend the wireless network.
Step 1 Place the new router (RX12 Pro) where you want to deploy it, which is bedroom in this
example. Power on the new router (RX12 Pro). Wait until the startup of the new router
(RX12 Pro) is complete (the LED indicator blinks green slowly).
Step 2 Connect the LAN port of the primary node to the LAN port of the new router (RX12 Pro)
using an Ethernet cable.
Step 3 The wireless router will automatically network. Please wait about 1 minute. When the LED
indicator of the new router (RX12 Pro) turns solid green, the networking is successful. The
RX12 Pro becomes a secondary node in the network.
---End
To access the internet with:

- Wired devices: Connect to a LAN port of the wireless router using an Ethernet cable.

- WiFi-enabled devices: Connect to the WiFi network using the WiFi name and password you
set. (The WiFi name and WiFi password of all nodes are the same.)

 After the wired networking is successful, if the Ethernet cable connecting the two RX12 routers
are removed, the system automatically switches to the wireless networking. To obtain better
internet access experience after switching to a wireless network, go to select an appropriate
position for the new router.
 If there is still a router to network, repeat this section.
 To obtain a better wireless internet experience, keep your nodes away from electronics with
strong interference, such as microwave ovens, induction cookers, and refrigerators.

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3.2.4 Remove a node

⚫ After a node is removed, it will be restored to factory settings and all presettings will be cleared.
⚫ Removing a node will narrow the Wi-Fi coverage, and the removed node will no longer join the
current network automatically.

To remove a node:
Step 1 Log in to the web UI.

Step 2 Choose Network Status. Then, click under Network Topology.

Step 3 Click under operation.

Step 4 Click OK.

The node is removed from the Network Topology.

---End

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3.2.5 One-click optimization

To optimize the Wi-Fi network with one click:
Step 1 Log in to the web UI.

Step 2 Choose Network Status. Then, click under Network Topology.

Step 3 Click OK.

After you click OK, the Wi-Fi network is disabled and it takes some time for the
optimization process. Wait until the network is enabled again.
---End

3.2.6 Reboot all nodes

To reboot all nodes by one click:
Step 1 Log in to the web UI.

Step 2 Choose Network Status. Then, click under Network Topology.

Step 3 Click Reboot. Wait until all nodes are restarted.

---End

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3.2.7 Turn on/off all indicators

This operation prevails to LED indicator operations for each node and Smart power saving.

To turn on/off indicators of all nodes by one click:

Step 1 Log in to the web UI.

Step 2 Choose Network Status. Then, click or under Network Topology.

The indicators turn on/off immediately.

---End

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4 Internet settings
By configuring the internet settings, you can achieve shared internet access (IPv4) for multiple
users within the LAN.
If you are configuring the router for the first time or after restoring it to factory settings, refer to
Connect the router to the internet to configure the internet access. After that, you can change the
internet settings by following the instructions in this chapter.
This chapter includes the following parts:
Overview
Access the internet with a PPPoE account
Access the internet through a dynamic IP address
Access the internet with a set of static IP address information
Set up dual access connection

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4.1 Overview

Parameters for internet access are provided by your ISP. Contact your ISP for any doubt.

To access the internet settings page, log in to the web UI, and choose Internet Settings.
The following page is displayed.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Specifies the internet connection status.

⚫ Connected: The internet connection is successful.
Network Status ⚫ Other information (for example, No Ethernet cable is connected to the WAN port):
The internet connection failed. Perform troubleshooting according to the tips
displayed.

Connected time Specifies the network connection time of the router.

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Parameter Description

ISP Type

Internet Connection
Type

PPPoE Username

PPPoE Password

IP Address

Subnet Mask

Default gateway

Primary DNS
See Parameter description in Connect the router to the internet.
Secondary DNS

Address Type

DNS Settings

Server IP
Address/Domain
Name

User Name

Password

Internet VLAN ID

IPTV VLAN ID

Server Name Displayed after you click Advanced if the connection type is PPPoE.
They specify the PPPoE server name and PPPoE service name of the broadband
service that you purchased.
Service Name If you obtain the service name and server name from your ISP when purchasing the
broadband service, you can change them on this page after completing the internet
settings. Otherwise, keep the default settings.

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Parameter Description

Displayed after you click Advanced.

It specifies the largest data packet transmitted by a network device. Do not change
the value unless:
⚫ Your ISP or our technical support suggests you change it when you have problems
connecting to your ISP or other internet services.
⚫ You use VPN and encounter serious performance problems.
⚫ You used a program to optimize MTU for performance reasons, and now you have
connectivity or performance problems.

MTU A wrong/improper MTU value may cause Internet communication problems. For
example, you may be unable to access certain Websites, frames within Websites,
secure login pages, FTP or POP servers.

The MTU value range is as follows:

⚫ When the internet connection type is PPPoE, the default value is 1480. Its allowed
range is 1280 to 1492.
⚫ When the internet connection type is dynamic IP or static IP, the default value is
1500. Its allowed range is 1280 to 1500.
⚫ When the internet connection type is PPTP/L2TP, the default value is 1400. Its
allowed range is 1280 to 1460.

Used to clone and change the MAC address of the WAN port of primary node.
If the primary node cannot be connected to the Internet after internet settings, the
reason may be that the ISP binds internet access information to a MAC address. At
this point, perform MAC address clone and try to surf the internet.
MAC Address Clone ⚫ Default MAC: Keep the factory setting of MAC address.
⚫ Clone Local Host MAC: Set the MAC address of the router to the same as that of
the device which is configuring the router.
⚫ Custom: Manually set a MAC address.

Custom MAC Required when you select Custom for MAC Address Clone under Advanced. You can
Address enter the customized MAC address here.

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4.2 Access the internet with a PPPoE account

If the ISP provides you with the PPPoE user name and password, you can choose this connection
type to access the internet. The application scenario is shown below.

Router

To access the internet with a PPPoE account:

Step 1 Log in to the web UI, and choose Internet Settings.
Step 2 Set ISP Type.

If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your
ISP. Blank VLAN ID indicates that the IPTV function is disabled.

Step 3 Set Internet Connection Type to PPPoE.

Step 4 Enter the PPPoE Username and PPPoE Password provided by your ISP.
Step 5 Click Connect.

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Wait until the network status changes to Connected, then you can access the internet.

---End

If there is no response from the remote server, troubleshoot as prompted under Network Status on
the Internet Settings page.

4.3 Access the internet through a dynamic IP

address
Generally, accessing the internet through a dynamic IP address is applicable in the following
situations:
 Your ISP does not provide the PPPoE user name and password, or any other
information including IP address, subnet mask, default gateway and DNS server.
 You already have a router with internet access and want to add another router.
The application scenario is shown below.

Router

To access the internet through dynamic IP address:

Step 1 Log in to the web UI, and choose Internet Settings.
Step 2 Set ISP Type.

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If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your
ISP. Blank VLAN ID indicates that the IPTV function is disabled.

Step 3 Set Internet Connection Type to Dynamic IP.

Step 4 Click Connect.

Wait until the network status changes to Connected, then you can access the internet.

---End

4.4 Access the internet with a set of static IP

address information
When your ISP provides you with information including IP address, subnet mask, default gateway
and DNS server, you can choose this connection type to access the internet.
To access the internet with a set of static IP address information:
Step 1 Log in to the web UI, and choose Internet Settings.
Step 2 Set ISP Type.

If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your
ISP. Blank VLAN ID indicates that the IPTV function is disabled.

Step 3 Set Internet Connection Type to Static IP.

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Step 4 Set IP Address, Subnet Mask, Default gateway and Primary DNS, and Secondary DNS
with the information provided by your ISP.
Step 5 Click Connect.

Wait until the network status changes to Connected, then you can access the internet.

---End

4.5 Set up dual access connection

In countries like Russia, the ISP may require you to set up dual access. One is for access to the
internet through PPPoE, PPTP or L2TP, and the other is for access to the “local” resources where
the ISP is located through DHCP or static IP address. If your ISP provides such connection
information, you can set up dual access to access the internet.
To set up dual access connection:
Step 1 Log in to the web UI, and choose Internet Settings.
Step 2 Set ISP Type to Russia.

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Step 3 Set Internet Connection Type, which is Russia PPTP in this example, and fill in required
parameters.

Step 4 Set Address type, and fill in required parameters.

Step 5 Click Connect.
Wait until the network status changes to Connected, then you can access the internet.

---End

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5 Wi-Fi settings (Example: RX12 ProV2.0)

This chapter introduces basic Wi-Fi settings, including changing the Wi-Fi name, password and
encryption mode, and separating the 2.4 GHz and 5 GHz networking.
This chapter includes the following sections:
Basic settings
Unify the 2.4 GHz and 5 GHz Wi-Fi networks
Separate the 2.4 GHz and 5 GHz Wi-Fi networks
Hide the WiFi network
Connect to a hidden WiFi network

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5.1 Basic settings

To access the Wi-Fi settings page, log in to the web UI, and choose WiFi Settings.
On this page, you can configure basic WiFi parameters, such as the WiFi name and password.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Used to enable or disable the Unify 2.4 GHz & 5 GHz function.

Unify 2.4 GHz & 5 When this function is enabled, the 2.4 GHz and 5 GHz Wi-Fi networks share the same
GHz SSID and password. WiFi-enabled clients connected to it will use the frequency with
better connection quality. For details, see Separate the 2.4 GHz and 5 GHz Wi-Fi
networks.

Used to enable or disable the WiFi networks of the router. Only available for the Unify
WiFi Enable
2.4 GHz & 5 GHz function is enabled.

WiFi Name Specifies the Wi-Fi network name (SSID) of the corresponding Wi-Fi network.

Hide Used to hide the Wi-Fi network.

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Parameter Description

Specifies the encryption mode supported by the router, including:

⚫ Not encrypted: Specifies that the Wi-Fi network is not encrypted and any clients can
access the network without a password. This option is not recommended as it leads
to low network security.
⚫ WPA2-PSK (Recommended): The network is encrypted with WPA2-PSK/AES.

Security
⚫ WPA3-SAE/WPA2-PSK: The network is encrypted with both WPA3-SAE and
WPA2-PSK, improving both security and compatibility.

WPA3-SAE is the upgraded version of WPA2-PSK. If your WiFi-enabled client does not
support WPA3-SAE, or you get poor WiFi experience, it is recommended to use
WPA2-PSK (Recommended).

Specifies the password for connecting to the Wi-Fi network. You are strongly
recommended to set a Wi-Fi password for security.

WiFi Password
It is recommended to use the combination of numbers, uppercase letters, lowercase
letters and special symbols in the password to enhance the security of the Wi-Fi
network.

5.2 Unify the 2.4 GHz and 5 GHz Wi-Fi networks

The router supports 2.4 GHz and 5 GHz Wi-Fi networks, which are separated by default. You can
unify their Wi-Fi names and passwords as required.
To separate the Wi-Fi names of the networks:
Step 1 Log in to the web UI, and choose WiFi Settings.
Step 2 Enable Unify 2.4 GHz & 5 GHz.
Step 3 Set WiFi Name and WiFi Password.
In this example, the Wi-Fi networks are named Tenda_test.
Step 4 Click Save.

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The following message is displayed, indicating that the settings are saved successfully.

---End
Now you can connect to the Wi-Fi networks using the same Wi-Fi name and password.

5.3 Separate the 2.4 GHz and 5 GHz Wi-Fi networks

To separate the Wi-Fi names of the two networks:
Step 1 Log in to the web UI, and choose WiFi Settings.
Step 2 Toggle off Unify 2.4 GHz & 5 GHz.
Step 3 Set WiFi Name and WiFi Password of each WiFi network.
In this example, the 2.4 GHz Wi-Fi network is named Tenda_test and the 5 GHz Wi-Fi
network is named Tenda_test_5G.
Step 4 Click Save.

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The following message is displayed, indicating that the settings are saved successfully.

---End
Now you can connect to the Wi-Fi networks using different Wi-Fi names and passwords.

5.4 Hide the WiFi network

The hidden WiFi networks are invisible to WiFi-enabled devices, which improves the security of the
networks.
Step 1 Log in to the web UI, and choose WiFi Settings.
Step 2 Tick the Hide under the WiFi Name.
Step 3 Click Save.

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---End
When the configuration is completed, the corresponding WiFi networks are invisible to
WiFi-enabled devices.

5.5 Connect to a hidden Wi-Fi network

When a WiFi network is hidden, you need to enter the Wi-Fi name manually and connect to it.
Assume that the 2.4 GHz Wi-Fi name is hidden and the WiFi parameters are:
− WiFi name: Jone_Doe
− Encryption type: WPA/WPA2-PSK (recommended)
− WiFi password: Tenda+Wireless245

If you do not remember the wireless parameters of the WiFi network, log in to the web UI of the
router and navigate to WiFi Settings to find them.

Connect to the Wi-Fi network on your WiFi-enabled device (Example: iPhone):

Step 1 Tap Settings on your phone, and find WLAN.
Step 2 Enable WLAN.
Step 3 Scroll the Wi-Fi list to the bottom, and tap Other….
Step 4 Enter the Wi-Fi name and password, which are John_Doe and Tenda+Wireless245 in this
example.
Step 5 Set security to WPA2/WPA3 (If WPA2/WPA3 is not available, choose WPA2).

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Step 6 Tap Join.

---End
When the configurations are completed, you can connect to the hidden Wi-Fi network to access
the internet.

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6 Client management
This chapter describes how to manage your clients, including:
View client information
Change a client name
Add a client to the blacklist
Remove a client from the blacklist
Delete an offline client

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6.1 View client information

To view information of clients:
Step 1 Log in to the web UI.
Step 2 Choose Client Management.

⚫ The information of all clients is displayed by default.

⚫ To view information of only the clients connected to the controller (primary node), select the
controller from the drop-down list box under Client Management. The controller name is
Controller by default. You can change it in Controller information.
⚫ To view information of only clients connected to an agent, select the agent from the drop-down
list box under Client Management. If you have multiple agents and you keep default names for
them, multiple Agent will be displayed in the drop-down list box under Client Management. You
can change the agent names in Agent information.
⚫ To view information on blacklisted clients, choose Blacklist on the right.

The following page is displayed.

---End
The following table describes the information and operation shortcuts displayed under Client
Management.

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Parameter Description

This tab page displays the information and operation shortcuts of main network clients,
including:
⚫ Client name: You can change the client name by clicking .

⚫ IP address: Specifies the IP address of the client.

⚫ MAC address: Specifies the MAC address of the client.
⚫ Uptime: Specifies the network connection time of the client and the networking mode, such
as Wired, 2.4G and 5G.
⚫ Current Speed: Specifies the real-time upload and download speeds.
Main ⚫ Negotiation Speed: Specifies the speed of negotiation.
Network
Device ⚫ Bandwidth Control: Used to set the maximum upload and download speeds, including:
− Unlimited: The speed is not limited.
− 128 KB/s, 256 KB/s: The maximum speed is limited to 128 KB/s or 256 KB/s.
− Custom (KB/s): You can set any speed in the range of 64 KB/s to 128000 KB/s.
⚫ Operation:
− Local Host: Specifies that this client is the local host, which is the computer connected to
the router in this example. For the local host, no operation is available here.
− Add to blacklist: Used to blacklist a client. Once blacklisted, the client cannot access the
internet through the router.

This tab page displays the information and operation shortcuts of clients connected to the guest
network, including:
⚫ Current Speed: Specifies the real-time upload and download speeds.
Guest
Device ⚫ Negotiation Speed: Specifies the speed of negotiation.
⚫ Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the
client cannot access the internet through the router.

This tab page displays the information and operation shortcuts of offline clients, including:
⚫ Client name: You can change the client name by clicking .

⚫ MAC Address: Specifies the MAC address of the client.

⚫ Current Speed: Unavailable.
Offline
Device
⚫ Negotiation Speed: Specifies the speed of negotiation.
⚫ Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the
client cannot access the internet through the router’s network.
A maximum of 30 offline clients can be displayed here. A client is displayed under Offline Device
after it is disconnected from the network for 90 seconds (wired client)/60 seconds (wireless
client). All offline clients will be automatically deleted from this list if it is offline for 3 days.

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Parameter Description

This tab page displays the information and operation shortcuts of blacklisted clients, including:
⚫ Device Name: Specifies the name of the blacklisted client.
Blacklist ⚫ MAC Address: Specifies the MAC address of the client.
⚫ Operation: Provides a Remove from the blacklist button for removing clients from the
blacklist.

6.2 Change a client name

You can change the names of all clients connected to the network on the web UI. Here changing
the name of main network client is used as an example. The operations for changing other client
names are similar.
To change the name of a client:
Step 1 Log in to the web UI, and choose Client Management.
Step 2 Click beside the client name.

Step 3 Enter a new name and click .

The new client name is saved.

---End

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6.3 Add a client to the blacklist

If you find any unknown client connects to your network and you want to block it from accessing
your network, you can blacklist it here. All clients connected to the network can be blacklisted,
except the local host. Here blacklisting a main network client is used as an example. The operations
for blacklisting other clients are similar.
To blacklist a client:
Step 1 Log in to the web UI, and choose Client Management.
Step 2 Click Add to blacklist under Operation in the line of the client to be blacklisted.

Step 3 Click OK.

The client is removed from the device list and displayed on the blacklist now.

⚫ If you blacklist a wired client, the wired client will fail to access the network.
⚫ If you blacklist a wireless client, the wireless client will be kicked offline and cannot connect to the
router again.
⚫ A maximum of 32 clients can be blacklisted.
⚫ The blacklist rule prevails when conflicting with the parent control rule.

---End

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6.4 Remove a client from the blacklist

If you blacklist a client by mistake, you can remove it from the blacklist.
To remove a client from the blacklist:
Step 1 Log in to the web UI, and choose Client Management.
Step 2 Choose Blacklist on the right.
Step 3 Click Remove from the blacklist under Operation in the line of the client to be removed
from the blacklist.

Step 4 Click OK.

The client is removed from the blacklist and displayed in All Devices now. It can access the
network upon the next connection.
---End

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6.5 Delete an offline client

You can delete any offline client that is connected to the network before.
To delete an offline client:
Step 1 Log in to the web UI, and choose Client Management.
Step 2 Select the offline client to be deleted, and click Delete on the upper right corner of Offline
Device.

The client you selected is removed from the device list.

The deleted client can be displayed in the device list again upon its next network access.

---End

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7 Parental control
This function allows you to configure various parental control rules to control access to certain
websites or block certain clients from accessing the internet.
This chapter includes the following sections:
Create a parental control rule
Other operations on the parental control rules

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7.1 Create a parental control rule

7.1.1 Add a parental control rule

⚫ The blacklist rule prevails when conflicting with the parent control rule.
⚫ A maximum of 10 rules can be added.
⚫ A maximum of 30 clients can be controlled.

To add a parental control rule:

Step 1 Log in to the web UI, and choose Parental Control.
If you did not add a parental control rule before, the following page is displayed.

If you have added parental control rules before, the following page is displayed.

Step 2 Click Add Parental Control Rule or .

Step 3 Set the parameters as required.

A maximum of 10 control periods and 10 URLs can be added.

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Step 4 Click Save.

The parental control rule that you set is displayed on the Parental Control page.
---End
The following table describes the parameters under Add Parental Control Rule.
Parameter description

Parameter Description

Group Name Specifies the name of the client group that the parental control rule applies to.

Selected clients Specifies the clients that the parental control rule applies to.

Specifies whether the parental control rule takes effect.

⚫ When it is toggled on, internet access is allowed only in the period specified by
Control Period
Internet Access.
⚫ When it is toggled off, internet access is allowed all the time.

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Parameter Description

Required when Control Period is toggled on.

Internet Access
It specifies the period during which the client can access the internet.

Available when Control Period is toggled on. If you want to set multiple periods,
Add control period
click this button.

Specifies whether the URL filter rule is applied.

⚫ When it is toggled on, Filter mode and URL must be set. The parental control
URL Filter
rule takes effect on specific websites.
⚫ When it is toggled off, the URL filter rule is not applied.

Required when URL Filter is toggled on. Two modes are available here.
⚫ Only block access to listed URLs: The Selected clients are only blocked from
Filter mode accessing the websites specified by URL.
⚫ Only allow access to listed URLs: The Selected clients can only access the
websites specified by URL.

Specifies the websites that the Selected clients are blocked from accessing or
URL
allowed to access.

Available when URL Filter is toggled on. If you want to set multiple URLs, click this
Add URL
button.

7.1.2 An example of adding parental control rules

Scenario: The final exam for your kid is approaching and you want to configure your kid's internet
access through the router.
Goal: Your kid cannot access such websites as Facebook, Twitter, Youtube and Instagram from 8:00
to 22:00 on weekends and cannot access the internet at all between 22:00 to 8:00 on weekends
using the computer at home.
Solution: You can configure a parental control rule to reach the goal.
To add such a rule:
Step 1 Log in to the web UI, and choose Parental Control.

Step 2 Click Add Parental Control Rule or .

Step 3 Set Group Name, for example, Parental control rule 1.
Step 4 Click beside Selected clients.
The following dialog box is displayed.

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Step 5 Select the clients to which this parental control rule is applied, and click Save.
Step 6 Toggle on Control Period.
Step 7 Specify the period during which the target websites are blocked, which is 08:00 to 22:00
on weekends in this example.
1. Click the left field to set Start Time to 08:00 and End Time to 22:00.
2. Select Sat. and Sun. from the right drop-down list box.

Step 8 Toggle on URL Filter.

Step 9 Select Only block access to listed URLs for Filter mode.
Step 10 Enter Facebook, Twitter, Youtube, and Instagram for URL.

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Step 11 Click Save.
The following page is displayed, and your kid can access any websites except for
Facebook, Twitter, Youtube and Instagram from 8:00 to 22:00 on weekends and cannot
access the internet at all between 22:00 to 8:00 on weekends.

---End

7.2 Other operations on the parental control rules

By default, a parental control rule is enabled after you added it successfully, as shown in the
following figure. You can disable, modify or delete a parental control rule after logging in to the
web UI of the router and choosing Parental Control.

The following table describes the parameters under Parental Control.

Parameter description

Parameter Description

Specifies the name of the client group that the parental control rule applies to. You
Group Name
can change the group name by clicking beside it.

Control Period Specifies the period during which the parental control rule takes effect.

Specifies the websites that are allowed or disallowed to be accessed by the client
URL Filter
group. If Unlimited is displayed, website access is not limited.

Parental control Used to enable or disable the parental control rule.

The available options include:

Operation : Used to edit a parental control rule.

: Used to delete a parental control rule.

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8 More
This chapter describes other settings you may need when using the router, including:
Router information
Guest Wi-Fi
Working mode
IPv6
Network diagnosis
TR069
Smart power saving
Advanced Wi-Fi settings
Network settings
Other advanced settings
System settings

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8.1 Router information (Example: RX12 ProV2.0)

On this page, you can view the information of the router, including Basic information, WAN port
information, LAN information and IPv6 status.
To view the information of the router:
Step 1 Log in to the web UI.
Step 2 Choose More > Router Info.
The following page is displayed.

---End

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8.1.1 Basic information

In this part, you can view basic information about the router, as described in the following table.
Parameter description

Parameter Description

System Time Specifies the current system time.

Runtime Specifies the network connection time of the router.

Firmware Version Specifies the firmware version of the router.

Hardware Version Specifies the hardware version of the router.

8.1.2 WAN port information

This part is displayed only in the router mode.

In this part, you can view WAN port information of the router, as described in the following table.
Parameter description

Parameter Description

Internet Connection Status Specifies the internet connection status of the WAN port.

Specifies the internet connection type of the WAN port. PPPoE is used as an
Internet Connection Type
example here.

Connected time Specifies the internet connection time of the router.

IP Address Specifies the WAN IP address of the router.

Subnet Mask Specifies the WAN subnet mask of the router.

Default gateway Specifies the gateway IP address of the router.

Primary DNS
Specify the IP address of primary and secondary DNS servers of the router.
Secondary DNS

MAC Address Specifies the WAN MAC address of the router.

8.1.3 LAN information

In this part, you can view LAN information of the router, as described in the following table.

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Parameter description

Parameter Description

Specifies the LAN IP address of the router, which is also the IP address for
IP Address
logging in to the web UI of the router.

Subnet Mask Specifies the LAN subnet mask of the router.

MAC Address Specifies the LAN MAC address of the router.

Status Specifies the visibility of the Wi-Fi network.

Wi-Fi Name Specifies the Wi-Fi name of the respective Wi-Fi network.

Security Specifies the security mode of the respective Wi-Fi network.

Channel Specifies the channel that the respective Wi-Fi network works in.

Bandwidth Specifies the bandwidth of the respective Wi-Fi network.

MAC Address Specifies the MAC address of the respective Wi-Fi network.

8.1.4 IPv6 Status

This part is only displayed when the IPv6 function is enabled. You can view the information of IPv6
connection, including connection type, IPv6 WAN address and IPv6 LAN address.

Parameter Description

Connection Type Specifies the IPv6 connection type of the router.

Specifies the WAN IPv6 address of the router.

IPv6 WAN Address After the IPv6 function is configured, the WAN port of the router obtains a
global unicast IPv6 address or a tunnel address.

Default IPv6 Gateway Specifies the default IPv6 gateway of IPv6 network.

Primary IPv6 DNS

Specify the primary and secondary DNS server addresses of IPv6 network.
Secondary IPv6 DNS

Specifies the LAN IPv6 address of the router.

IPv6 LAN Address After the IPv6 function is configured, the LAN port of the router obtains a global
unicast IPv6 address or a tunnel address, and a link local address.

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8.2 Guest Wi-Fi

8.2.1 Overview
In this module, you can enable or disable the guest network function and change the Wi-Fi name
and password of the guest network.
A guest network can be set up with a shared bandwidth limit for visitors to access the internet, and
is isolated from the main network. It protects the security of the main network and ensures the
bandwidth of your main network.
To access the configuration page, log in to the web UI of the router and navigate to the Guest
Network. This function is disabled by default. The following figure shows the Guest WiFi page with
the Guest WiFi function enabled.

Parameter description

Parameter Description

Guest WiFi Used to enable or disable the guest network function.

2.4 GHz WiFi Specifies the Wi-Fi name of the router's guest network. By default, Tenda_VIP is for the
Name 2.4 GHz Wi-Fi network and Tenda_VIP_5G for the 5 GHz Wi-Fi network.

5 GHz WiFi You can change the Wi-Fi names (SSIDs) as required. To distinguish the guest network
Name from the main network, you are recommended to set different Wi-Fi network names.

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Parameter Description

Specifies the password for the router's two guest networks. It is optional and can be left
WiFi Password
blank.

Specifies the validity period of the guest networks. The guest network function will be
Validity
disabled automatically out of the validity period.

Shared Allows you to specify the maximum upload and download speed for all clients connected
Bandwidth to the guest networks. By default, the bandwidth is Unlimited.

8.2.2 An example of configuring the guest network

Scenario: A group of friends are going to visit your home and stay for about 8 hours.
Goal: Prevent the use of Wi-Fi network by guests from affecting the network speed of your
computer for work purposes.
Solution: You can configure the guest network function and let your guests use the guest
networks.
Assume that:
 Wi-Fi names for 2.4 GHz and 5 GHz networks: Tom and Tom_5G.
 Wi-Fi password for 2.4 GHz and 5 GHz networks: Tenda+245.
 The shared bandwidth for guests: 8 Mbps.
To achieve such a goal:
Step 1 Log in to the web UI.
Step 2 Choose More > Guest WiFi.
Step 3 Enable Guest WiFi.
Step 4 Set 2.4 GHz WiFi Name, which is Tom in this example.
Step 5 Set 5 GHz WiFi Name, which is Tom_5G in this example.
Step 6 Set WiFi Password, which is Tenda+245 in this example.
Step 7 Select a validity period from the Validity drop-down box, which is 8 hours in this example.
Step 8 Set the bandwidth in the Shared Bandwidth drop-down box, which is 8 Mbps in this
example.
Step 9 Click Save.
During the 8 hours after the configuration, guests can connect their WiFi-enabled devices, such as
smartphones, to Tom or Tom_5G to access the internet and enjoy the shared bandwidth of 8
Mbps.
---End

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8.3 Working mode

You can select a working mode for the router on this page. The router can work in the router mode,
access point (AP) mode, Wireless Internet Service Provider (WISP) mode and Client+AP mode.
Current Mode is displayed after the working mode currently adopted by the router, as shown in
the following figure. In this example, the current working mode is router mode.

You can select a working mode based on the following scenarios:

 To specify the network connection mode, select the router mode.
 To use an upstream router, select the AP mode.
 To bridge the hotspot of ISPs, select the WISP mode.
 To bridge all kinds of Wi-Fi networks, select the Client+AP mode.

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8.3.1 Router mode

By default, the router works in the router mode. All functions are available in this mode.
To switch the working mode from the other modes to router mode:
Step 1 Log in to the web UI.
Step 2 Choose More > Working Mode.
Step 3 Click Switch mode.

Step 4 Click OK.

Step 5 Wait until the device is restarted.

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Step 6 Log in to the web UI of the router again, and navigate to Network Status to check whether
the router mode is configured successfully as shown below.

---End

8.3.2 AP mode
When you have a smart home gateway that only provides wired internet access, you can set the
router to work in AP mode to provide wireless coverage.

When the router is set to AP mode:

⚫ Every physical port can be used as a LAN port.
⚫ The LAN IP address of the router will be changed. Please log in to the web UI of the router by
visiting tendawifi.com.
⚫ Functions, such as bandwidth control and port mapping will be unavailable. Refer to the web UI
for available functions.

To switch the working mode to AP mode:

If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com on a
connected client, then start from Step 3.

Step 1 Log in to the web UI.

Step 2 Choose More > Working Mode.
Step 3 Click Switch mode after AP Mode.

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Step 4 Click OK.

Step 5 Wait until the device is restarted.

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Step 6 Connect the upstream device, such as a gateway, to any port of the router.

Router

Step 7 Log in to the web UI of the router again, and navigate to Network Status to check whether
the AP mode is configured successfully as shown below.

---End

If there is another network device with the same login domain name (tendawifi.com) as the router,
log in to the upstream router and find the IP address obtained by the router in the client list. Then
you can log in to the web UI of the router by visiting the IP address.

To access the internet, connect your computer to a physical port, or connect your smartphone to
the Wi-Fi network.
You can find the Wi-Fi name and password on the WiFi Settings page. If the network is not
encrypted, you can also set a Wi-Fi password on this page for security.

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If you cannot access the internet, try the following solutions:

⚫ Ensure that the original router is connected to the internet successfully.
⚫ Ensure that your WiFi-enabled clients are connected to the correct Wi-Fi network of the router.
⚫ If the computer connected to the router cannot access the internet, ensure that the computer is
configured to obtain an IP address and DNS server automatically.

8.3.3 WISP mode

When there is already a router with internet access at your home, you can refer to the
configurations in this part to extend the Wi-Fi hotspots of ISP.
To switch the working mode to WISP mode:

⚫ If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com on
a connected client, then start from Step 4.
⚫ When WISP mode is chosen and the LAN IP of the router is at the same network segment as that
of the upstream device, the router will change the LAN IP address to a different network segment
to avoid conflict.
⚫ After the router is set to WISP mode, you are required to access the internet by referring to the
configuring procedures in Internet Settings based on the connection type you choose.
⚫ Some functions will be unavailable. Refer to the web UI for available functions.

Step 1 Place the new router near the original router and power it on. Connect your WiFi-enabled
device to the Wi-Fi network of your new router, or connect a computer to a LAN port of
the router. Do not connect any device to the WAN port of the new router.
Step 2 Log in to the web UI.
Step 3 Choose More > Working Mode.

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Step 4 Click Switch mode after WISP Mode.

Step 5 Click OK.

Step 6 Select the Wi-Fi to be extended from the Upstream WiFi Name drop-down list box, set
Upstream WiFi Password, and click Connect.

Step 7 Wait until the device is restarted.

---End

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Log in to the web UI of the router again, and navigate to Network Status to check whether the
WISP mode is configured successfully as shown below.

If the connection between the Upstream router and Router failed, try the following solutions:
 Ensure that you have entered the correct Wi-Fi password of the Wi-Fi network, and mind case
sensitivity.
 Ensure that Router is within the wireless coverage of the Upstream router.

Relocate the new router by referring to the following suggestions and power it on.
− Between the original router and the uncovered area, but within the coverage of the original
router.
− Away from microwave ovens, electromagnetic ovens, and refrigerators.
− Above the ground with few obstacles.

Do not connect any device to the WAN port of the new router after setting the router to WISP mode.

To access the internet, connect your computer to a LAN port of the new router, or connect your
smart phone to the Wi-Fi network of the new router.
You can find the Wi-Fi name and password on the WiFi Settings page. If the network is not
encrypted, you can also set a Wi-Fi password on this page for security.

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If you cannot access the internet, try the following solutions:

 Ensure that the original router is connected to the internet successfully.
 Ensure that your WiFi-enabled devices are connected to the Wi-Fi network of the new router.
 If the computer connected to the router for repeating cannot access the internet, ensure that
the computer is configured to obtain an IP address and DNS sever automatically.

8.3.4 Client+AP mode

When there is already a router with internet access at your home, you can refer to the
configurations in this part to extend any type of Wi-Fi network.
To switch the working mode to client+AP mode:

⚫ Some functions will be unavailable. Refer to the web UI for available functions.
⚫ If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com on
a connected client, then start from Step 4.

Step 1 Place the new router near the original router and power it on. Connect your WiFi-enabled
device to the Wi-Fi network of your new router, or connect a computer to a LAN port of
the router. Do not connect any device to the WAN port of the new router.
Step 2 Log in to the web UI.
Step 3 Choose More > Working Mode.
Step 4 Click Switch mode after Client+AP Mode.

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Step 5 Click OK.

Step 6 Select the Wi-Fi to be extended from the Upstream WiFi Name drop-down list box, set
Upstream WiFi Password, and click Connect.

Step 7 Wait until the device is restarted.

Step 8 Log in to the web UI of the router again, and navigate to Network Status to check whether
the Client+AP mode is configured successfully as shown below.

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If the connection between the Upstream router and Router failed, try the following solutions:
 Ensure that you have entered the correct Wi-Fi password of the Wi-Fi network, and mind case
sensitivity.
 Ensure that Router is within the wireless coverage of the Upstream router.

Step 9 Relocate the new router by referring to the following suggestions and power it on.
− Between the original router and the uncovered area, but within the coverage of the
original router.
− Away from microwave ovens, electromagnetic ovens, and refrigerators.
− Above the ground with few obstacles.

After the new router is set to Client+AP mode:

⚫ Do not connect any device to the WAN port of the new router.
⚫ The LAN IP address of the router will change. Please log in to the web UI of the router by visiting
tendawifi.com. If there is another network device with the same login domain name
(tendawifi.com) with the router, log in to the upstream router and find the IP address obtained by
the new router in the client list. Then you can log in to the web UI of the router by visiting the IP
address.

---End
To access the internet, connect your computer to a LAN port of the new router, or connect your
smart phone to the WiFi network of the new router.
You can find the WiFi name and password on the WiFi Settings page. If the network is not
encrypted, you can also set a WiFi password on this page for security.

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If you cannot access the internet, try the following solutions:

 Ensure that the original router is connected to the internet successfully.
 Ensure that your WiFi-enabled devices are connected to the WiFi network of the new router.
 If the computer connected to the router for repeating cannot access the internet, ensure that
the computer is configured to obtain an IP address and DNS sever automatically.

8.4 IPv6 (Example: RX12 ProV2.0)

This function is only available in the router mode.

The router can access the IPv6 network of ISPs through three connection types. Choose the
connection type by referring to the following chart.

Scenario Connection Type

⚫ The ISP does not provide any PPPoEv6 user name and password and information
about the IPv6 address. DHCPv6
⚫ You have a router that can access the IPv6 network.

IPv6 service is included in the PPPoE user name and password. PPPoEv6

The ISP provides you with a set of information including IPv6 address, subnet mask,
Static IPv6 address
default gateway and DNS server.

Before configuring the IPv6 function, ensure that you are within the coverage of the IPv6 network
and already subscribe to the IPv6 internet service. Contact your ISP for any doubt about it.

8.4.1 DHCPv6
DHCPv6 enables the router to obtain an IPv6 address from the DHCPv6 server to access the
internet. It is applicable in the following scenarios:
 The ISP does not provide any PPPoEv6 user name and password and information
about the IPv6 address.
 You have a router that can access the IPv6 network.

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Router

Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > IPv6.
Step 3 Enable the IPv6 function.
Step 4 Set Internet Connection Type to DHCPv6.
Step 5 Click Save.

The following message is displayed, indicating that the settings are saved successfully.

---End
IPv6 network test:
Verification:
You can ping an IPv6 website (240c::6666 for example) to check whether the router accesses the
IPv6 network successfully. The following steps are for your reference.

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Step 1 On a computer connected to the router, press Windows + R to open the Run dialog box.
Step 2 Type cmd and then click OK to open a regular Command Prompt.
Step 3 Enter ping 240c::6666 and press Enter.
---End
As shown in the following figure, if the number of packets received is not 0, the router accesses
the IPv6 network successfully.

If the IPv6 network test fails, try the following solutions:

− Ensure that clients connected to the router obtain their IPv6 address through
DHCPv6.
− Consult your ISP for help.

8.4.2 PPPoEv6
If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose
PPPoEv6 to access the internet.

Router

Configuration procedure:
Step 1 Log in to the web UI.

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Step 2 Choose More > IPv6.
Step 3 Enable the IPv6 function.
Step 4 Set Internet Connection Type to PPPoEv6.
Step 5 Set PPPoE Username and PPPoE Password, and click Save.

Parameter description

Parameter Description

PPPoE Username Specify the PPPoE user name and password provided by your ISP.

PPPoE Password
IPv4 and IPv6 services share the same PPPoE account.

The following message is displayed, indicating that the settings are saved successfully.

---End
IPv6 network test:
You can ping an IPv6 website (240c::6666 for example) to check whether the router accesses the
IPv6 network successfully. The following steps are for your reference.
Step 1 On a computer connected to the router, press Windows + R to open the Run dialog box.
Step 2 Type cmd and then click OK to open a regular Command Prompt.
Step 3 Enter ping 240c::6666 and press Enter.

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---End
As shown in the following figure, if the number of packets received is not 0, the router accesses
the IPv6 network successfully.

If the IPv6 network test fails, try the following solutions:

 Ensure that clients connected to the router obtain their IPv6 address through
PPPoEv6.
 Consult your ISP for help.

8.4.3 Static IPv6 address

When your ISP provides you with information including IPv6 address, subnet mask, default
gateway and DNS server, you can choose this connection type to access the internet with IPv6.
Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > IPv6.
Step 3 Enable the IPv6 function.
Step 4 Set the Connection Type to Static IPv6 Address.
Step 5 Enter the required parameters under IPv6 WAN.
Step 6 Click Save.

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Parameter description

Parameter Description

IPv6 Address
Specify the fixed IPv6 address information provided by your ISP.
Default IPv6 Gateway

Primary IPv6 DNS If your ISP only provides one DNS address, leave the secondary
IPv6 DNS blank.
Secondary IPv6 DNS

The following message is displayed, indicating that the settings are saved successfully.

---End
IPv6 network test:
You can ping an IPv6 website (240c::6666 for example) to check whether the router accesses the
IPv6 network successfully. The following steps are for your reference.
Step 1 On a computer connected to the router, press Windows + R to open the Run dialog box.
Step 2 Type cmd and then click OK to open a regular Command Prompt.
Step 3 Enter ping 240c::6666 and press Enter.
---End
As shown in the following figure, if the number of packets received is not 0, the router accesses
the IPv6 network successfully.

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If the IPv6 network test fails, try the following solutions:

 Ensure that you have entered the correct WAN IPv6 address.
 Ensure that clients connected to the router obtain their IPv6 address through
DHCPv6.
 Consult your ISP for help.

8.5 Network diagnosis

If the network fails or the internet lag is severe, you can choose More > Network Diagnosis to
troubleshoot the fault.
To perform troubleshooting:
Step 1 Log in to the web UI.
Step 2 Choose More > Network Diagnosis.
Step 3 Click Diagnose.

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Step 4 Check the diagnosis result and click Optimize to rectify the faults.

---End

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8.6 TR069
The CPE WAN Management Protocol (TR-069) allows an Auto-Configuration Server (ACS) from the
internet to perform auto-configuration, provision, collection, and diagnostics to the router. This
function is disabled by default, and you can enable it as required.
To access the configuration page, log in to the web UI of the router and choose More > TR069.

The following table describes the parameters displayed on this page.

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Parameter description

Parameter Description

TR069 Used to enable or disable the TR069 function.

URL Specifies the domain name of the ACS.

ACS Username Specifies the user name used to authenticate the router when
the router connects to the ACS using the CPE WAN management
protocol.

ACS Password Specifies the password used to authenticate the router when the
ACS router connects to the ACS using the CPE WAN management
protocol.

Periodic
Used to enable/disable the router to periodically inform the ACS.
Notification

Notification Specifies the interval at which the router sends messages to

Interval inform the ACS.

Connection
Specifies the user name used to authenticate the ACS when it
Request
sends the connection request to the router.
Username

Connection Connection
Specifies the password used to authenticate the ACS when it
Request Request
sends the connection request to the router.
Password

Port Specifies the port used to receive the connection request sent by
the ACS.

STUN Used to enable or disable the STUN function, which facilitates the
communication between the router and the public network
when the router is under a LAN.
STUN
Connection STUN Server
Specifies the IP address of the STUN server.
Address

STUN Server Port Specifies the port of the STUN server.

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8.7 Smart power saving

You can turn off the LED indicators of all nodes as required to save power. By default, all the
indicators are turned on.

Turn on/off all indicators prevails to this operation.

To configure the power saving mode:

Step 1 Log in to the web UI.
Step 2 Choose More > Smart Power Saving > LED Indicator.
Step 3 Set LED Indicator as required.
 To turn on all indicators, select Enable.
 To turn off all indicators all the time, select Disable.
 To turn off all indicators in a specific period, select Schedule Disable and set Turn Off
at to the required period.
Step 4 Click Save.

The following message is displayed, indicating that the settings are saved successfully.

---End

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8.8 Advanced Wi-Fi settings

8.8.1 Channel & bandwidth
In this section, you can change the network mode, Wi-Fi channel, and Wi-Fi bandwidth of 2.4 GHz
and 5 GHz Wi-Fi networks.
To access the configuration page, log in to the web UI of the router, and choose More > WiFi
Settings > Channel & Bandwidth.

To ensure the wireless performance, it is recommended to maintain the default settings on this page
without professional instructions.

The following table describes the parameters displayed on this page.

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Parameter description

Parameter Description

Specifies various protocols used for wireless transmission.

2.4 GHz Wi-Fi network supports the 802.11b/g/n Mixed and 802.11b/g/n/ax Mixed
modes.
⚫ 802.11b/g/n: Indicates that devices compliant with the IEEE 802.11b or IEEE 802.11g
protocol, and devices working at 2.4 GHz and compliant with the IEEE 802.11n can
connect to the 2.4 GHz WiFi network of the router.
⚫ 802.11b/g/n/ax: Indicates that devices compliant with the IEEE 802.11b or IEEE
802.11g protocol, and devices working at 2.4 GHz and compliant with the IEEE 802.11n
or IEEE 802.11ax protocol can connect to the 2.4 GHz Wi-Fi network of the router.

Network Mode 5 GHz WiFi network supports the 802.11a/n Mixed, 802.11a/n/ac Mixed and
802.11a/n/ac/ax Mixed modes.
⚫ 802.11a/n: Indicates that devices compliant with the IEEE 802.11a protocol, and
devices working at 5 GHz and compliant with the IEEE 802.11n can connect to the
router.
⚫ 802.11a/n/ac: Indicates that devices compliant with the IEEE 802.11a or IEEE 802.11ac
protocol, and devices working at 5 GHz and compliant with the IEEE 802.11n can
connect to the router.
⚫ 802.11a/n/ac/ax: Indicates that devices compliant with the IEEE 802.11a or IEEE
802.11ac protocol, and devices working at 5 GHz and compliant with the IEEE 802.11n
or IEEE 802.11ax protocol can connect to the router.

Specifies the channel in which the Wi-Fi network works.

By default, the wireless channel is Auto, which indicates that the router selects a channel
Channel for the Wi-Fi network automatically. You are recommended to choose a channel with less
interference for better wireless transmission efficiency. You can use a third-party tool to
scan the Wi-Fi signals nearby to understand the channel usage situations.

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Parameter Description

Specifies the bandwidth of the wireless channel of a Wi-Fi network. Please change the
default settings only when necessary.
⚫ 20MHz: Indicates that the channel bandwidth used by the router is 20 MHz.
⚫ 40MHz: Indicates that the channel bandwidth used by the router is 40 MHz.
⚫ 20/40MHz: Specifies that a router can switch its channel bandwidth between 20 MHz
and 40 MHz based on the ambient environment. This option is available only at 2.4
GHz.
Bandwidth
⚫ 80MHz: Indicates that the channel bandwidth used by the router is 80 MHz. This option
is available only at 5 GHz.
⚫ 160MHz: Indicates that the channel bandwidth used by the router is 160 MHz. This
option is available only at 5 GHz.
⚫ 20/40/80/160MHz: Specifies that a router can switch its channel bandwidth among 20
MHz, 40 MHz, 80 MHz and 160 MHz based on the ambient environment. This option is
available only at 5 GHz.

8.8.2 WPS
The WPS function enables WiFi-enabled devices, such as smartphones, to connect to Wi-Fi
networks of the router without entering the password.
To access the configuration page, log in to the web UI of the router, and choose WiFi Settings >
WPS.

⚫ This function only applies to WPS-enabled Wi-Fi devices. It is enabled by default and cannot be
disabled.
⚫ Wi-Fi networks encrypted with WPA3 cannot be connected through WPS.
⚫ The WPS negotiation times out in 120 seconds. The WPS button is disabled during WPS
negotiation.

To connect devices to the Wi-Fi network using the WPS function:

Step 1 Log in to the web UI.
Step 2 Choose More > WiFi Settings > WPS.

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Step 3 Click the WPS button in the line of the node to which the device is to be connected.

Step 4 Configure the WPS function on your WiFi-enabled devices within 2 minutes.
Configuration on various devices may differ (Example: HUAWEI P10).
1. Find WLAN settings on your phone.

2. Tap , and choose WLAN settings.

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3. Choose WPS connection.

Wait until the WPS negotiation completes Now the phone is connected to the Wi-Fi
network.

---End

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8.8.3 MESH button

You can enable or disable the MESH key networking function. This function is enabled by default.
After enabled, the router can network with other Tenda WiFi+ routers through the networking
button (WPS or WPS/MESH) on the body. For details, see MESH button networking.
After disabled, the router cannot be networked through the networking button (WPS or
WPS/MESH) on the body, but can be networked through the Scanning networking and Wired
networking.
To access the configuration page, log in to the web UI of the router, and choose WiFi Settings >
MESH Button.

If you use this router in a public place, do not enable the MESH button function to ensure information
security.

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8.9 Network settings

8.9.1 LAN Settings
To access the configuration page, log in to the web UI of the router, and choose More > Network
Settings > LAN Settings.

Overview
On this page, you can:
◼ Change the LAN IP address and subnet mask of the router.
◼ Change the DHCP server parameters of the router.
The DHCP server can automatically assign IP addresses, subnet masks, gateways and other
information to clients within the LAN. If you disable this function, you need to manually
configure the IP address information on the client to access the Internet. Do not disable the
DHCP server function unless necessary.
◼ Configure the DNS information assigned to clients.
◼ Assign static IP addresses to LAN clients.

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The following table describes the parameters displayed on this page.
Parameter description

Parameter Description

Specifies the LAN IP address of the router, which is also the management IP
LAN IP Address
address for logging in to the web UI of the router.

Specifies the subnet mask of the LAN port, used to identify the IP address
Subnet Mask
range of the local area network.

Used to enable or disable the DHCP server. Once enabled, the DHCP server
automatically assigns internet parameters such as IP address, subnet mask,
DHCP Server
and gateway address to the terminal device. You are recommended to enable
this function.

Specifies the range of IP addresses that can be assigned to clients connected

Address Pool Range
to the router. The default range is 192.168.0.100 to 192.168.0.254.

Specifies the valid duration of the IP address that is assigned to a client.

When the lease time reaches half, the client will send a DHCP Request to the
DHCP server for renewal. If the renewal succeeds, the lease is renewed based
on the time of the renewal application. If the renewal fails, the renewal
Lease Time
process is repeated at 7/8 of the lease period. If it succeeds, the lease is
renewed based on the time of the renewal application. If it still fails, the client
needs to reapply for IP address information after the lease expires.
It is recommended to keep the default value.

Specifies whether to allocate another DNS address to the client. When it is

disabled, the LAN port IP address of the router is used as the DNS address of
the client. When it is enabled, Primary DNS must be set and Secondary DNS is
DNS optional.

This router has the DNS proxy function.

Specifies the primary DNS address allocated to the client by the router.

Primary DNS
Make sure that the primary DNS server is the IP address of the correct DNS
server or DNS proxy. Otherwise, you may fail to access the internet.

Specifies the secondary DNS server address of the router used to assign to the
Secondary DNS
clients. It is optional.

Device Name Specifies the name of the client.

Static IP
Reservation IP Address Specifies the IP address reserved for the client.
List
MAC Address Specifies the MAC address of the client.

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Parameter Description

The available options include:

Operation : Used to edit a static IP address reservation rule.

: Used to delete a static IP address reservation rule.

Assign a static IP address to a LAN client:

Step 1 Log in to the web UI.
Step 2 Choose More > Network Settings > LAN Settings.
Step 3 Click in Static IP Reservation List.
Step 4 Set Select Device.
 You can directly select a client from the drop-down list box, which requires no further
settings on MAC Address and IP Address.
 If you select Manual, you need to set Device Name, MAC Address, and IP Address
manually.

Step 5 Click OK.

The following message is displayed, indicating that the settings are saved successfully.

---End

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8.9.2 VPN
A Virtual Private Network (VPN) is a private network built on a public network (usually the
Internet). This private network exists only logically and has no actual physical lines. VPN technology
is widely used in corporate networks to share resources between corporate branches and
headquarters, while ensuring that these resources are not exposed to other users on the internet.
The typology of a VPN network is shown below.

PPTP server
This series of routers can function as a PPTP server and accept connections from PPTP clients.
To access the configuration page, log in to the web UI of the router, and choose More > Network
Settings > VPN. This function is disabled by default. When it is enabled, the page is shown as
below.

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The following table describes the parameters displayed on this page.
Parameter description

Parameter Description

Used to enable or disable the PPTP server.

PPTP Server When it is enabled, the router functions as a PPTP server, which can
accept the connections from PPTP clients.

Address Pool Specifies the IP address range within which the PPTP server can assign
PPTP Server Range to PPTP clients. It is recommended to keep the default settings.

Used to enable or disable 128-bit data encryption.

MPPE Encryption The encryption settings should be the same between the PPTP server
and PPTP clients. Otherwise, communication cannot be achieved
normally.

User Name
Specify the VPN user name and password, which the VPN user needs to
enter when making PPTP dial-ups (VPN connections).
Password

Connection Status Specifies the connection status of the VPN connection.

The available operations include:

PPTP : Indicates that the PPTP user account is available. You can click it
Account
to disable the account.

Operation : Indicates that the PPTP user account is unavailable. You can click
it to enable the account.

: Used to edit a PPTP user account.

: Used to delete a PPTP user account.

 Online PPTP users

When the PPTP server function is enabled, you can view the detailed information of VPN clients
that establish connections with the PPTP server.
To access the configuration page, log in to the web UI of the router, and choose More > Network
Settings > VPN > PPTP Server.

The following table describes the parameters displayed on this page.

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Parameter description

Parameter Description

Specifies the VPN user name, which the VPN user uses when making PPTP dial-ups (VPN
User Name
connection).

Specifies the IP address of the PPTP client.

Dial-In IP Address If the client is a router, it will be the IP address of the WAN port whose VPN function is
enabled.

Assigned IP
Specifies the IP address that the PPTP server assigns to the client.
Address

Uptime Specifies the online time since the VPN connection succeeds.

 Enable internet users to access resources of the FTP server

Scenario: You have set up an FTP server within the LAN of the router.
Goal: Open the FTP server to internet users and enable them to access the resources of the FTP
server from the internet.
Solution: You can configure the PPTP server function to reach the goal. Assume that:
 The user name and password that the PPTP server assigns to the client are both
admin1.
 The WAN IP address of router is 113.88.112.220.
 The IP address of the FTP server is 192.168.0.136.
 The FTP server port is 21.
 The FTP login user name and password are both JohnDoe.

Ensure that the WAN IP address of router is public. This function may not work on a host with a
private IP address. Common IPv4 addresses are classified into class A, class B and class C. Private IP
addresses of class A range from 10.0.0.0 to 10.255.255.255. Private IP addresses of class B range from
172.16.0.0 to 172.31.255.255. Private IP addresses of class C range from 192.168.0.0 to
192.168.255.255.

Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > Network Settings > VPN > PPTP Server.
Step 3 Enable PPTP Server.
Step 4 Enable MPPE Encryption, which means that the encryption digit remains the default value
“128”.

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Step 5 Click . Set User Name and Password for the PPTP server, which are both admin1 in
this example. Then, click OK.

Step 6 Click Save.

The following message is displayed, indicating that the settings are saved successfully.

---End
After completing the configuration, internet users can access the FTP server by following these
steps:
Step 1 Click the icon at the bottom right corner on the desktop of another computer with
internet access, and then click Network settings.

Step 2 Choose VPN on the left side, and click Add a VPN connection.

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Step 3 Configure the VPN parameters.
1. Enter a connection name, such as VPN connection.
2. Enter the server address, which is 113.88.112.220 in this example.
3. Select a VPN type, which is Point to Point Tunneling Protocol (PPTP) in this example.
4. Select a type of sign-in info, which is User name and password in this example.
5. Enter the user name and password, which are both admin1 in this example.
6. Click Save.

Step 4 Find the VPN connection added, and click Connect.

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Step 5 Click the icon on the desktop, and enter the address in the address bar to access the
FTP server, which is ftp://192.168.0.136:21 in this example.

Step 6 Enter the user name and password for logging in to the FTP server, which are both
JohnDoe in this example, and click Log On.

---End

By performing the steps above, internet users can access the resources on the FTP server.

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PPTP/L2TP client
This series of routers can function as PPTP/L2TP clients and connect to PPTP/L2TP servers.
The PPTP/L2TP client function is disabled by default. When it is enabled, the page is shown below.

Parameter description

Parameter Description

PPTP/L2TP Client Used to enable or disable the PPTP/L2TP client function.

Specifies the client type that the router serves as, either PPTP or L2TP.
Client Type ⚫ PPTP: When the router is connecting to a PPTP server, select this option.
⚫ L2TP: When the router is connecting to an L2TP server, select this option.

Specifies the IP address or domain name of the PPTP/L2TP server that the router
Server IP
connects to. Generally, when a router serves as the PPTP/L2TP server at the peer side,
Address/Domain
the domain name or IP address should be that of the WAN port whose PPTP/L2TP server
Name
function is enabled.

User Name
Specify the user name and password that the PPTP/L2TP server assigns to the
PPTP/L2TP clients.
Password

Status Specifies the connection status of the VPN connection.

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 Access VPN resources with the router

Scenario: You have subscribed to the PPTP VPN service when purchasing the broadband service
from your ISP.
Goal: Access the VPN resources of your ISP more safely.
Solution: You can configure the PPTP/L2TP client function to reach the goal. Assume that:
− The IP address of the PPTP server is 113.88.112.220.
− The user name and password assigned by the PPTP server are both admin1.
Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > Network Settings > VPN > PPTP/L2TP Client.
Step 3 Enable PPTP/L2TP Client.
Step 4 Choose PPTP for Client Type.
Step 5 Set Server IP Address/Domain Name, which is 113.88.112.220 in this example.
Step 6 Set User Name and Password, which are both admin1 in this example.
Step 7 Click Save.

---End
When Connected is shown behind Status, you can access the VPN resources of your ISP.

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8.9.3 IPTV
IPTV is the technology integrating internet, multimedia, telecommunication and many other
technologies to provide interactive services, including digital TV, for family users by internet
broadband lines.
You can set the multicast and STB functions here.
 Multicast: If you want to watch multicast videos from the WAN side of the router on
your computer, you can enable the multicast function of the router.
 STB (set-top box): If the IPTV service is included in your broadband service, you can
enjoy both internet access through the router and rich IPTV contents with a set-top
box when it is enabled.
To access the configuration page, log in to the web UI of the router and choose More > Network
Settings > IPTV.
The IPTV function is disabled by default. When it is enabled, the page is shown below.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Multicast Used to enable or disable the multicast function.

Used to enable or disable the IPTV function of the router.

STB When this function is enabled, the port IPTV/3 can be used only as an IPTV port and be
connected to an IPTV set-top box.

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Parameter Description

Specifies the VLAN ID of your IPTV service.

⚫ If your ISP does not provide any VLAN ID information when the IPTV service is available,
VLAN keep Default.
⚫ If you have obtained the VLAN ID from your ISP when the IPTV service is available,
choose Custom VLAN and enter the VLAN value.

Watch IPTV programs through the router

Scenario: The IPTV service is included in your broadband service. You have obtained the IPTV
account and password from your ISP, but no VLAN information.
Goal: Watch IPTV programs through the router.
Solution: You can configure the IPTV function to reach the goal.

Router

Configuration procedure:
Step 1 Set your router.
1. Log in to the web UI.
2. Choose More > Network Settings > IPTV.
3. Enable the STB function.
4. Click Save.

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5. Click OK.

Wait until the router is restarted.

Step 2 Configure the set-top box.

Use the IPTV user name and password to dial up on the set-top box.
---End
After completing the configuration, you can watch IPTV programs on your TV.

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Watch multicast videos through the router
Scenario: You have the address of multicast videos.
Goal: You can watch multicast videos.
Solution: You can configure the multicast function to reach the goal.

Router

Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > Network Settings > IPTV.
Step 3 Enable the Multicast function.
Step 4 Click Save.

---End
After completing the configuration, you can watch multicast videos on your terminal devices.

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8.9.4 WAN parameters

When the Ethernet cable is intact and connected to the WAN port properly, but No Ethernet cable
is connected to the WAN port is still shown on the Internet Settings page, you can try to change
the Speed to 10 Mbps full duplex or 10 Mbps half duplex to solve the problem. Otherwise, keep
the default settings.
To access the configuration page, log in to the web UI of the router, and choose More > Network
Settings > WAN Parameters.

The following table describes the parameters displayed on this page.

Parameter description

Speed Application

1000 M Indicates that the speed and duplex mode are determined through the negotiation
Auto-negotiation with the peer port.

Indicates that the WAN port is working at the speed of 100 Mbps, and the port can
100 Mbps full duplex
receive and send data packets at the same time.

100 Mbps half Indicates that the WAN port is working at the speed of 100 Mbps, but the port can
duplex only receive or send data packets alternately.

Indicates that the WAN port is working at the speed of 10 Mbps, and the port can
10 Mbps full duplex
receive and send data packets at the same time.

Indicates that the WAN port is working at the speed of 10 Mbps, but the port can only
10 Mbps half duplex
receive or send data packets alternately.

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8.10 Other advanced settings

8.10.1 App remote management
The router can be managed remotely using the Tenda WiFi app. The app remote management
function is disabled by default. You can enable this function as required.
To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
APP Remote Management.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

APP Remote Used to enable or disable the app remote management function. It is enabled by
Management default.

ID Specifies the ID of the router, which is automatically allocated.

Cloud Account Specifies the account bound on your Tenda WiFi app.

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8.10.2 MAC address filter (Example: RX12 ProV2.0)

Overview
With this function, you can:

- Add the client to the blacklist: Prohibits the specified client from accessing the internet
through the router.

- Add the client to the whitelist: Only the specified client can access the internet through the
router. Other devices cannot access the Internet through the router.
To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
MAC Address Filter.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

MAC Address Filter Used to enable or disable the MAC address filter function.

Specifies the MAC address filter mode.

 Blacklist: WiFi-enabled clients listed cannot connect to the
Filter mode Wi-Fi network of the router.
 Whitelist: WiFi-enabled clients listed can connect to the
Wi-Fi network of the router.

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Parameter Description

Device Name Specifies the name of the blacklisted client.

Blacklist Device MAC Address Specifies the MAC address of the blacklisted client.

Operation : Used to remove a client from the blacklist.

Only prohibit specified clients from accessing the internet

Scenario: As an important test is coming, you want to prohibit your kid's phone from accessing the
internet.
Goal: Only prohibit your kid's phone from accessing the internet.
Solution: You can configure the MAC address filter function to reach the goal.
Assume that:

Client MAC address Status

Your kid's phone 42:C6:4D:2B:D8:16 Connected

Your kid’s computer 98:9C:57:19:D0:1B Disconnected

Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > Advanced > MAC Address Filter.
Step 3 Enable MAC Address Filter.
Step 4 Add the kid's computer to the blacklist.
1. Click .

2. Select Manual in Select Device.

3. Set Device Name, which is Kid's computer in this example.

4. Enter MAC Address of the client, which is 98:9C:57:19:D0:1B in this example.

5. Click OK.
Step 5 Add the kid’s phone to the blacklist.
1. Click .

2. Select the kid's phone name in the Select Device, and click OK.
Step 6 Click Save.

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---End

After the configuration is completed, devices with MAC addresses of 98:9C:57:19:D0:1B and
42:C6:4D:2B:D8:16 cannot access the Internet through the router.

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8.10.3 Firewall
The firewall function helps the router detect and defend ICMP flood attacks, TCP flood attacks and
UDP flood attacks, and ignore Ping packets from the WAN port. It is recommended to keep the
default settings.
To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
Firewall.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Used to enable or disable the ICMP flood attack defense.

ICMP Flood Attack The ICMP flood attack means that, to implement attacks on the target host, the
Defense attacker sends a large number of ICMP Echo messages to the target host, which
causes the target host to spend a lot of time and resources on processing ICMP Echo
messages, but cannot process normal requests or responses.

Used to enable or disable the TCP flood attack defense.

TCP Flood Attack The TCP flood attack means that, to implement attacks on the target host, the
Defense attacker quickly initiates a large number of TCP connection requests in a short
period, and then suspends in a semi-connected state, thereby occupying a large
number of server resources until the server denies any services.

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Parameter Description

Used to enable or disable the UDP flood attack defense.

UDP Flood Attack The UDP flood attack is implemented similarly with the ICMP flood attack, during
Defense which the attacker sends a large number of UDP packets to the target host, causing
the target host to be busy processing these UDP packets, but unable to process
normal packet requests or responses.

Used to enable or disable the Block Ping From WAN function.

Block Ping From WAN When it is enabled, the router automatically ignores the ping to its WAN from hosts
from the internet and prevents itself from being exposed, while preventing external
ping attacks.

8.10.4 DMZ host

Overview
A DMZ host on a LAN is free from restrictions in communicating with the internet. It is useful for
getting better and smoother experiences in video conferences and online games. You can also set
the host of a server within the LAN as a DMZ host when in need of accessing the server from the
internet.

⚫ A DMZ host is not protected by the firewall of the router. A hacker may leverage the DMZ host to
attack your LAN. Therefore, enable the DMZ function only when necessary.
⚫ Hackers may leverage the DMZ host to attack the local network. Do not use the DMZ host function
randomly.
⚫ Security software, antivirus software, and the built-in OS firewall of the computer may cause DMZ
function failures. Disable them when using the DMZ function. If the DMZ function is not required,
you are recommended to disable it and enable your firewall, security, and antivirus software.

To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
DMZ Host.

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The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

DMZ Host Used to enable or disable the DMZ host function.

DMZ Host IP Address Specifies the IP address of the host that is to be set as the DMZ host.

An example of enabling internet users to access LAN resources

Scenario: You have set up an FTP server within your LAN.
Goal: Open the FTP server to internet users and enable family members who are not at home to
access the resources of the FTP server from the internet.
Solution: You can configure the DMZ host function to reach the goal.
Assume that the information of the FTP server includes:
 IP address: 192.168.0.136
 MAC address: D4:61:DA:1B:CD:89
 Service port: 21
 WAN IP address of the router: 102.33.66.88

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Ensure that the router obtains an IP address from the public network. This function may not work on
a host with an IP address of a private network or an intranet IP address assigned by ISPs that starts
with 100. Common IPv4 addresses are classified into class A, class B and class C. Private IP addresses
of class A range from 10.0.0.0 to 10.255.255.255. Private IP addresses of class B range from
172.16.0.0 to 172.31.255.255. Private IP addresses of class C range from 192.168.0.0 to
192.168.255.255.

Router

Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Set the server host as the DMZ host.
1. Choose More > Advanced > DMZ Host.
2. Enable DMZ Host.
3. Enter the IP address of the host, which is 192.168.0.136 in this example.
4. Click Save.

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Step 3 Assign a fixed IP address to the host where the server locates.
1. Choose More > Network Settings > LAN Settings.
2. Click .
3. Set Device Name for the server host, which is FTP server in this example.
4. Enter the MAC Address of the host of the server, which is D4:61:DA:1B:CD:89 in this
example.
5. Enter the reserved IP Address for the server host, which is 192.168.0.136 in this example.
6. Click OK.
The client is displayed under Static IP Reservation List.

----End
When the configuration is complete, users from the internet can access the DMZ host by visiting
“Intranet service application layer protocol name://WAN IP address of the router”. If the intranet
service port number is not the default number, the visiting address should be: “Intranet service
application layer protocol name://WAN IP address of the router:Intranet service port number”.
In this example, the address is “ftp://102.33.66.88”. You can find the WAN IP address of the router
in WAN port information.

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If the default intranet service port number is 80, change the service port number to an uncommon
one (1024–65535), such as 9999.

Enter the user name and password to access the resources on the FTP server.

If you want to access the server within a LAN using a domain name, refer to the solution DMZ +
DDNS.

After the configuration, if internet users still cannot access the FTP server, close the firewall, antivirus
software and security guards on the host of the FTP server and try again.

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8.10.5 Remote web management

Overview
Generally, the web UI of the router can only be accessed on clients that are connected to the
router by a LAN port or wirelessly. When you encounter a network fault, you can ask for remote
technical assistance after enabling the remote web management function, which improves
efficiency and reduces costs and efforts.
To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
Remote Web Management.
By default, this function is disabled. When this function is enabled, the page is shown as below.

The following table describes the information displayed on this page.

Parameter description

Parameter Description

Remote Web
Used to enable or disable the remote web management function of the router.
Management

Specifies the IP address of the host which can access the web UI of the router
remotely.
⚫ Any IP Address: Indicates that hosts with any IP address from the internet can
Remote IP Address access the web UI of the router. It is not recommended for security.
⚫ Specified IP Address: Only the host with the specified IP address can access the
web UI of the router remotely. If the host is under a LAN, ensure that the IP
address is the IP address of the gateway of the host (a public IP address).

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Parameter Description

Specifies the port number of the router which is opened for remote management.
You can change it as required.

⚫ The port number from 1 to 1024 has been occupied by familiar services. It is
Port strongly recommended to enter a port number from 1025 to 65535 to prevent
conflict.
⚫ Remote web management can be achieved by visiting “http://WAN IP address of
the router:Port number”. If the DDNS host function is enabled, the web UI can
also be accessed through “http://Domain name of the router’s WAN port:Port
number”.

An example of enabling Tenda technical support to access and manage the

web UI
Scenario: You encounter a problem in configuring the router, and the router can access the
internet.
Goal: Ask the Tenda technical support to help you configure the router remotely.
Solution: You can configure the remote web management function to reach the goal.
Assume that:
 IP address of Tenda technical support: 210.76.200.101
 WAN port IP address of the router: 202.105.106.55

Router

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Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > Advanced > Remote Web Management.
Step 3 Enable Remote Web Management.
Step 4 Select Specified IP Address for Remote Web Management.
Step 5 Enter the IP address that is allowed to access the web UI remotely for Specified IP
Address, which is 210.76.200.101 in this example.
Step 6 Click Save.

The following message is displayed, indicating that the settings are saved successfully.

---End
When the configuration is complete, the Tenda technical support can access and manage the web
UI of the router by visiting “http://202.105.106.55:8888” on the computer.

8.10.6 Static routing

Overview
Routing is the act of choosing an optimal path to transfer data from a source address to a
destination address. A static route is a special route that is manually configured and has the
advantages of simplicity, efficiency, and reliability. Proper static routing can reduce routing
problems and overload of routing data flow, and improve the forwarding speed of data packets.

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A static route is set by specifying the destination network, subnet mask, default gateway, and
interface. The destination network and subnet mask are used to determine a destination network
or host. After the static route is established, all data whose destination address is the destination
network of the static route are directly forwarded to the gateway address through the static route
interface.
To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
Static Routing. A maximum of 10 static routes can be added here.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Specifies the IP address of the destination network.

If Destination Network and Subnet Mask are both 0.0.0.0, this is the default route.
Destination Network

When no route of packets can be found under Routing Table, the router will
forward the packets using the default route.

Subnet Mask Specifies the subnet mask of the destination network.

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Parameter Description

Specifies the ingress IP address of the next hop router after the data packet exits
Gateway from the interface of the router.
0.0.0.0 indicates that the destination network is directly connected to the router.

WAN Specifies the interface that the packet exits from.

The available options include:

Operation : Used to modify a static routing rule.

: Used to delete a static routing rule.

An example of adding a static routing rule

Scenario: You have a router and another two routers. Router1 is connected to the internet and its
DHCP server is enabled. Router2 is connected to an intranet and its DHCP server is disabled.
Goal: You can access both the internet and intranet at the same time.
Solution: You can configure the static routing function to reach the goal.
Assume the LAN IP addresses of these devices are:
 Router: 192.168.0.1
 Router1: 192.168.10.10
 Router2: 192.168.10.20
Information about the intranet:
 IP address: 172.16.105.0
 Subnet mask: 255.255.255.0

Router

Configuration procedure:

Step 1 Log in to the web UI.

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Step 2 Refer to Access the internet through a dynamic IP address to configure the internet access
for RX12 Pro.

Step 3 Add a static routing rule on RX12 Pro.

1. Choose More > Advanced > Static Routing.
2. Click .
3. Enter the IP address of the destination network, which is 172.16.105.0 in this example.
4. Enter the subnet mask of the destination network, which is 255.255.255.0 in this
example.
5. Enter the ingress IP address of the next hop router, which is 192.168.10.20 in this
example.
6. Click OK.

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The new static routing rule is displayed under Routing Table.

---End
After completing the configuration, you can access both the internet and intranet through RX12
Pro at the same time.

8.10.7 DDNS
Overview
DDNS normally interworks with the port mapping, DMZ host and remote web management, so
that internet users can be free from the influence of dynamic WAN IP address and access the
internal server or the router’s web UI with a fixed domain name.
To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
DDNS.

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The following table describes the parameters displayed on this page.
Parameter description

Parameter Description

DDNS Used to enable or disable the DDNS function.

ISP Specifies the DDNS service provider.

User Name
Specify the user name and password registered on a DDNS service provider's website for
logging in to the DDNS service.
Password

Specifies the domain name registered on the DDNS service provider’s website. If this
Domain Name
field is invisible after choosing the service provider, it is not required.

Connection Status Specifies the current connection status of the DDNS service.

An example of enabling internet users to access LAN resources using a

domain name
Scenario: You have set up an FTP server within your LAN.
Goal: Open the FTP server to internet users and enable family members who are not at home to
access the resources of the FTP server from the internet with a domain name.
Solution: You can configure the DDNS plus port mapping functions to reach the goal.
Assume that the information of the FTP server includes:
 IP address: 192.168.0.136
 MAC address of the host: D4:61:DA:1B:CD:89
 Service port: 21
Information of the registered DDNS service:
 Service provider: oray.com
 User name: JohnDoe
 Password: JohnDoe123456
 Domain name: o2849z7222.zicp.vip

Ensure that the router obtains an IP address from the public network. This function may not work on
a host with an IP address of a private network or an intranet IP address assigned by ISPs that start
with 100. Common IPv4 addresses are classified into class A, class B and class C. Private IP addresses
of class A range from 10.0.0.0 to 10.255.255.255. Private IP addresses of class B range from
172.16.0.0-172.31.255.255. Private IP addresses of class C range from 192.168.0.0-192.168.255.255.

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Router

Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Configure the DDNS function.
1. Choose More > Advanced > DDNS.
2. Enable DDNS.
3. Select a service provider for ISP, which is oray.com in this example.
4. Enter the user name and password, which are JohnDoe and JohnDoe123456 in this
example.
5. Click Save.

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Wait until Connected is displayed after Connection Status, which indicates that the
configuration is successful.
Step 3 Configure the port mapping function by following the steps in Port mapping.
---End
When completing the configuration, users from the internet can access the FTP server by visiting
“Intranet service application layer protocol name://Domain name”. If the WAN port number is not
the same as the default intranet service port number, the visiting address should be: “Intranet
service application layer protocol name://Domain name:WAN port number”. In this example, the
address is ftp://o2849z7222.zicp.vip.

Enter the user name and password to access the resources on the FTP server.

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After the configuration, if internet users still cannot access the FTP server, try the following methods:
⚫ Ensure that the LAN port number configured in the port mapping function is the same as the
service port number set on the server.
⚫ Close the firewall, antivirus software and security guards on the host of the FTP server and try
again.

8.10.8 UPnP
UPnP is short for Universal Plug and Play. This function enables the router to open port
automatically for UPnP-based programs. It is generally used for P2P programs, such as BitComet
and AnyChat, and helps increase the download speed.
To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
UPnP.
This function is enabled by default.
When any program that supports the UPnP function is launched, you can find the port conversion
information on this page when the program sends any requests.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

UPnP Used to enable or disable the UPnP function.

Remote Host Specifies the address of remote host to receive and send responses.

External Port Specifies the port set on the router to map to the outer.

Internal Host Specifies the address of inner host to receive and send responses.

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Parameter Description

Internal Port Specifies the host port which needs to be mapped.

Protocol Specifies the mapping protocol.

8.10.9 Port mapping

Overview
With this function, you can map an external port to an internal port, so that applications using the
internal port (such as a web server) are accessible from the internet.
To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
Port Mapping.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Internal IP Address Specifies the IP address of the intranet server.

Internal Port Specifies the service port of the intranet server.

External Port Specifies the external port for the internal port to map with.

Protocol Specifies the mapping protocol.

The available options include:

Operation : Used to edit a port mapping rule.

: Used to delete a port mapping rule.

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An example of configuring port mapping
Scenario: You want to share some large files with your friends who are not on your LAN. However,
it is not convenient to transfer such large files across the network.
Goal: Set up your own PC as an FTP server and let your friends access these files.
Solution: You can configure the port mapping function to reach the goal.
Assume that:
 IP address of the FTP server: 192.168.0.100
 User name and password of the FTP server: admin
 Port of the FTP server: 21
 IP address of the WAN port: 172.16.200.72
To achieve such a goal:
Step 1 Log in to the web UI.
Step 2 Choose More > Advanced > Port Mapping.
Step 3 Click .
Step 4 Select your computer for Select Device, 21 (FTP) for Internal Port, and TCP&UDP for
Protocol.

⚫ You can directly select a client from the drop-down list box, which requires no further settings on
Internal IP Address.
⚫ If you select Manual, you need to set Internal IP Address manually.

Step 5 Click OK.

---End

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Now your friends can access your files by visiting ftp:// 172.16.200.72 using their
computers with internet access.

8.11 System settings

8.11.1 Login password
To ensure network security, a login password is recommended. A login password consisting of
more types of characters, such as uppercase and lowercase letters, brings higher security.
To access the configuration page, log in to the web UI and choose More > System Settings > Login
Password.

 If you did not set a password before, you can set a login password on this page.

 If you have already set a login password, you can change the password on this page and the
original password is required.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Old Password Specifies the original password that you set before.

New Password
Specify the new password that you want to set.
Confirm Password

If you forgot your password, see Forgot my password.

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8.11.2 System time

You can change the time settings on this page. The time-based functions require an accurate
system time. The system time of the router can be synchronized with the internet or local time. By
default, it is synchronized with the internet.
To access the configuration page, log in to the web UI of the router, and choose More > System
Settings > System Time.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

System Time Specifies the current system time.

Sync Status Specifies whether the system is synced.

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Parameter Description

Specifies the sync mode of the system time.

⚫ Sync with internet time: Indicates that the system time is synced with the internet
Sync Mode time. Time Zone must be set when this option is selected.
⚫ Sync with Local Time: Indicates that the system time is automatically synced with the
local time on your host, and you do not need to select a time zone.

Required when Sync with internet time is selected for Sync Mode.
Time Zone
It specifies the time zone used for the system time. Select one option as required.

Displayed when Sync with Local Time is selected for Sync Mode.
Local Time
It specifies the local time set on your host.

Used to enable or disable the Daylight Saving Time (DST) function. It is disabled by
DST
default.

Required when DST is enabled.

Start 2021
It specifies the start time of DST.

Required when DST is enabled.

End 2021
It specifies the end time of DST.

Displayed when DST is enabled.

Status
It specifies whether the DST is used.

8.11.3 Firmware upgrade

With this function, you can upgrade the firmware of the router to obtain the latest functions and
more stable performance. The router supports one-click upgrade, online upgrade and local
upgrade.
To access the configuration page, log in to the web UI of the router, and choose More > System
Settings> Firmware Upgrade.
When the router is connected to the internet, it auto-detects whether there is a new firmware
version and displays the detected information on the page, as shown in the following figure. You
can choose whether to upgrade to the latest version.

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If auto-detection does not start, you can click Detect New Version to check for new versions.

One-click upgrade
To perform one-click upgrade on all nodes:
Step 1 Log in to the web UI.
Step 2 Choose More > System Settings > Firmware Upgrade.
Step 3 Click One-click Upgrade.

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The upgrade automatically starts on all nodes. Wait until the upgrade completes. Then,
access the Firmware Upgrade page again and check whether the upgrade is successful
based on Current Firmware Version.

Online upgrade
To perform online upgrade on a single node:
Step 1 Log in to the web UI.
Step 2 Choose More > System Settings > Firmware Upgrade.
Step 3 Click Online Upgrade in the line of the node to be upgraded.
Wait until the upgrade completes. Then, access the Firmware Upgrade page again and
check whether the upgrade is successful based on Current Firmware Version.
---End

For better performance of the new firmware of the router, you are recommended to reset the router
to factory settings and re-configure the router after the upgrade completes.

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Local upgrade

To prevent the router from being damaged:

⚫ Ensure that the firmware is applicable to the router.
⚫ It is recommended to upgrade the firmware by connecting a LAN port to a computer and
performing the upgrade on the web UI.
⚫ When you are upgrading the firmware, do not power off the router.

Step 1 Go to www.tendacn.com. Download applicable firmware of the router to your local

computer and unzip it.
Step 2 Log in to the web UI.
Step 3 Choose More > System Settings > Firmware Upgrade.
Step 4 Click Local Upgrade in the line of the node to be upgraded.
Step 5 Click Select File.

Step 6 Target the firmware file downloaded previously (extension: bin), and click Open.
Step 7 Click Upgrade.
Wait until the upgrade completes. Then, access the Firmware Upgrade page again and
check whether the upgrade is successful based on Current Firmware Version.
---End

For better performance of the new firmware, you are recommended to reset the router to factory
settings and re-configure the router after the upgrade completes.

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8.11.4 Backup & restore

In this module, you can back up the current configuration of the router to your computer. You are
recommended to back up the configuration after the settings of the router are significantly
changed, or the router works in a good condition.
If you forget your Wi-Fi password or fail to fix network connection problems with other solutions,
you can reset the router to factory settings on this page.
After you restore the router to factory settings or upgrade it, you can use this function to restore
the configuration that has been backed up.
To access the configuration page, log in to the web UI of the router, and choose More > System
Settings > Backup & Restore.

Back up the configuration of the router

To back up the configuration of the router:
Step 1 Log in to the web UI.
Step 2 Choose More > System Settings > Backup & Restore.
Step 3 Click Backup.

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A file named RouterCfm.cfg will be downloaded to your local host.

---End

Restore the previous configuration of the router

To restore the previous configuration of the router:
Step 1 Log in to the web UI.
Step 2 Choose More > System Settings > Backup & Restore.
Step 3 Click Restore.

Step 4 Select the configuration file (suffixed with cfg) to be restored, and click Open.

Wait until the ongoing process finishes, and previous settings are restored to the router.
---End

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Reset a node

Resetting clears all configurations and restores the router to factory settings. Please operate with
caution.

To reset a node:
Step 1 Log in to the web UI.
Step 2 Choose More > System Settings > Backup & Restore.
Step 3 Click Reset in the line of the node to be reset.

Step 4 Click Reset in the displayed dialog box.

Wait until the reset completes.

---End

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8.11.5 Auto system maintenance

Auto system maintenance enables you to restart the router regularly. It helps improve the stability
and service life of the router.
To access the configuration page, log in to the web UI of the router, and choose More > System
Settings > Auto System Maintenance.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Auto System
Used to enable or disable the auto system maintenance function.
Maintenance

Reboot At Specifies the time when the router reboots automatically every day.

Used to enable or disable the reboot delay function.

⚫ Ticked: The function is enabled. When the time for rebooting approaches, if there is
any user connected to the router and the traffic over the router’s WAN port exceeds 3
Delay Reboot
KB/s, the router will delay rebooting.
⚫ Unticked: The function is disabled. The router reboots immediately when the specified
time for rebooting approaches.

8.11.6 System log

To access the configuration page, log in to the web UI of the router, and choose More > System
Settings > System Log.
This function logs all key events that occur after the router is started. If you encounter a network
fault, you can turn to system logs for fault rectification.

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If necessary, you can also export the system logs to your computer by clicking Export to Local.

Rebooting the router will clear all previous system logs.

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9 FAQ
9.1 Failed to access the web UI
Use the following method to troubleshoot the fault, and then try again.
 If you are using a wireless device, such as a smartphone:
− Ensure that it is connected to the Wi-Fi network of the router.
− Ensure that the cellular network (mobile data) of the client is disabled.
− Use another smartphone or tablet to log in to the web UI.
 If you are using a wired device, such as a computer:
− Ensure that the Ethernet cable between your computer and the router is connected
properly.
− Ensure that your computer is set to Obtain an IP address automatically.
− Ensure that the login IP address (192.168.0.1 by default) you entered is correct.
− Clear cache of your browser, or use another browser.
− Use another computer to log in to the web UI.
− Hold down the RST button for about 8 seconds to restore the router to factory
settings.

9.2 Internet detection failed upon the first setup

Use the following method to troubleshoot the fault, and then try again.
 Ensure that the Ethernet cable for internet connection is connected to the WAN port of the
router.
 Ensure that the Ethernet cable is well-connected and not damaged, and the modem is powered
on.
 If the problem persists, please contact your ISP.

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9.3 Failed to find or connect my wireless network

Use the following method to troubleshoot the fault.
 If you cannot find any wireless network:
− Check that the wireless function is enabled when you are using a laptop with a
built-in wireless adapter.
− Check that the wireless adapter is installed properly and enabled successfully.
 If you can find other wireless networks except yours, ensure that your device is in the Wi-Fi
network coverage range of your routers.

9.4 Forgot my password

Use the following method to troubleshoot the fault.
 If you used the same password for Wi-Fi login and web UI login, reset the router by holding
down the RST button with a needle-like item (such as a pin) for about 8 seconds, and perform
settings again.
 If you used different passwords for Wi-Fi login and web UI login:
− If you forgot the web UI login password, reset the primary node by holding down the
RST button with a needle-like item (such as a pin) for about 8 seconds, and perform
settings again.
− If you remember the web UI login password but forget the Wi-Fi login password, log
in to the web UI and navigate to WiFi Settings to check the Wi-Fi login password.

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Appendixes
A.1 Factory settings
Parameter Default value

IP address 192.168.0.1
Login
Password No login password by default

IP address 192.168.0.1
LAN
parameters
Subnet mask 255.255.255.0

DHCP server Enabled

Start IP address 192.168.0.100

DHCP server
End IP address 192.168.0.254

Preferred DNS server 192.168.0.1

Operating mode Router mode

Wireless
Wi-Fi name See the label on the bottom of the router.
settings

IPv6 Disabled

Unify 2.4 GHz & 5 GHz Disabled

Guest Wi-Fi Disabled

VPN Disabled

IPTV Disabled

App remote management Disabled

MAC address filter Disabled

DMZ host Disabled

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Parameter Default value

Remote web management Disabled

DDNS Disabled

UPnP Enabled

Time sync mode Sync with internet time

DST Disabled

Enabled
Auto system maintenance
Default reboot time: 02:00

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A.2 Acronyms and Abbreviations

Acronym or
Full Spelling
Abbreviation

AES Advanced Encryption Standard

AP Access point

DDNS Dynamic Domain Name System

DHCP Dynamic Host Configuration Protocol

DHCPv6 Dynamic Host Configuration Protocol for IPv6

DMZ Demilitarized zone

DNS Domain Name System

DSL Digital subscriber line

DST Daylight Saving Time

FTP File Transfer Protocol

ICMP Internet Control Message Protocol

IP Internet Protocol

IPTV Internet Protocol television

IPv4 Internet Protocol version 4

IPv6 Internet Protocol version 6

ISP Internet service provider

L2TP Layer 2 Tunneling Protocol

LAN Local area network

LED Light-emitting diode

MAC Medium access control

MPPE Microsoft Point-to-Point Encryption

MTU Maximum Transmission Unit

PPPoE Point-to-Point Protocol over Ethernet

PPTP Point to Point Tunneling Protocol

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Acronym or
Full Spelling
Abbreviation

RA Router Advertisement

SSID Service Set Identifier

STB Set-top box

TCP Transmission Control Protocol

UDP User Datagram Protocol

UI User interface

UPnP Universal Plug and Play

URL Uniform Resource Locator

USB Universal Serial Bus

VLAN Virtual local area network

VPN Virtual private network

WAN Wide area network

WISP Wireless Internet Service Provider

WLAN Wireless local area network

WPA Wi-Fi Protected Access

WPA-PSK WPA Pre-shared Key

WPA3-SAE WPA3-Simultaneous Authentication of Equals

WPS Wi-Fi Protected Setup

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