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JOB DESCRIPTION

PART 1: JOB DETAILS

Job Title Technical Lead, Digital Banking

Reporting To Digital Banking

Matrix Reporting To

Div/Dept/Unit/Sect Delivery & Operations Digital Banking

Location Menara Maybank

Company Malayan Banking Berhad

Date Mar-23

JD RMBP Page 104/07/23

The contents of this document / information remains the intellectual property of Maybank and no part of this is to be reproduced or
transmitted in any form or by any means, electronically, including photocopying, recording or any information storage and retrieval
system without the permission in writing from the Information Owner. The contents of this document / information are confidential
and its circulation and use are restricted.
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JOB DESCRIPTION

PART 2: JOB PURPOSE

It is a form of 2 or 3 sentences that sums up what the job is basically about and should
justify the existence of the job. It should clarify three things: a) What the job should do?;
b) To whom or what it should be done? and; c) How it supports the business?

Continuous maintenance and enhancement of application system which are assigned and to
continue acquire knowledge pertaining to the application(s) that are assigned. Maintain right
records of activity and/or documentation of completed task. In order to be able to support or
to meet demand of on-going business / market change.

PART 3: KEY ACCOUNTABILITIES & OUTCOMES

It pertains to what are the main areas in which a job must achieve end-results to achieve
the purpose. Maximum of 8 Key Accountabilities only.
Principal Describe the key Outcomes/ Major
Accountabilities activities that you deliverables targeted Challenges in
are expected to achieving the
achieve. Start with outputs
the most important
Accountability Supporting Activities Outcome/ Challenges
deliverables
Technical lead 1. Lead & manage 1. Timelines in People
developers towards deliverables management
achieving project & 2. Developers are able In depth technical
support goals to grow & gradually skills
2. Improve developers be independent in Complex
technical & complex environment
analytical skills environment
3. Play proactive support 3. Effective & efficient
role and take technical problem
ownership of resolution
technical issues, and 4. Improve accuracy on
work with internal/ deliverables &
cross functional/ timelines
external team to
resolve more
advanced issues when
necessary
4. Collaborate with team
members in all aspect
of software design,
coding, testing,
documentation &
deployment
Technical design 1. Architect and Mobile UIUX are in Technical
implement accordance to the framework
web/mobile UI/UX approved technical Technical
based on provided design expertise
wireframes and Industry standards
business requirements EASF Presentation & trends
2. Participate in design document
discussions for
acquiring better Technical specification
understanding of the coverage detected in
product and domain. SIT/UAT phase vs
3. Review Technical functional specification.
Specification and

JD RMBP Page 204/07/23

The contents of this document / information remains the intellectual property of Maybank and no part of this is to be reproduced or
transmitted in any form or by any means, electronically, including photocopying, recording or any information storage and retrieval
system without the permission in writing from the Information Owner. The contents of this document / information are confidential
and its circulation and use are restricted.
 RESTRICTED

JOB DESCRIPTION

detailed design in
accordance with
requirements and
platform
specifications
4. Assist in coming out
with Solution
Architecture
document
5. Provide program
flow/ pseudo code
from technical specs,
Review Technical
Specs and signoff,
review code and
version of code

Delivery 1. Gather, document Project objective met Timeline

and analyze Resource
business Technical Specifications Technical
requirements in expertise
order to help define Team performance Requirements
scope of software report changes
development
initiatives Defects detected in Peer
2. May include Code reviews (Code
web/mobile page Inspections).
mock-ups and
interaction Defects logged in Code
prototyping Reviews vs
3. As per technical defects detected in Unit
design Tests, System Tests, SIT
accountability & UAT
4. Development
5. Code review &
maintaining code
integrity
Support / Operations 1. Troubleshoot and Quality integrity Environment
implement bug Technical
fixes related to Defects detected in Peer experience &
client and user Code reviews (Code expertise
reported issues Inspections). Problem solving
2. Development skills
3. Code review & Defects logged in Code
maintaining code Reviews vs
integrity defects detected in Unit
Tests, System Tests, SIT
& UAT
Demand & Productivity 1. Perform self-effort Effort Variance New requirement
Management estimation (man MDa: Actual MDs or change of
days), gain MDe: Estimated MD requirement during
agreement, and effort. development phase
plan & execute Technical
work efficiently to expertise
deliver ahead of Problem solving
schedule skill
2. Aim to over achieve
in terms of
productivity and
quality
JD RMBP Page 304/07/23

The contents of this document / information remains the intellectual property of Maybank and no part of this is to be reproduced or
transmitted in any form or by any means, electronically, including photocopying, recording or any information storage and retrieval
system without the permission in writing from the Information Owner. The contents of this document / information are confidential
and its circulation and use are restricted.
 RESTRICTED

JOB DESCRIPTION

PART 4: EDUCATION, EXPERIENCE, CERTIFICATIONS, SPECIFIC SKILLS & COMPETENCIES

State the acceptable requirement for the job in terms of education, professional
experience, certifications and job specific skills & competencies for satisfactory
performance of the job.
EDUCATION
Key-in the required educational background / level required for the Job
 Degree in Computer Science or equivalent.
 Certification in relevant technologies would be an added advantage

EXPERIENCE
Key-in the required experience/s for the job and specific number of years (if any)
 Worked extensively in the system
< 3yrs 3-5yrs x 6-10yrs X > 10yrs software development
 Experience in open platform
X
< 3yrs 3-5yrs x 6-10yrs > 10yrs technologies (i.e. Javascript, ReactJs,
AngularJs, NodeJs, Java, JSP,
Servlets, J2EE, EJB, Spring Boot and
Web Service).
 Must have a solid understanding of
< 3yrs 3-5yrs X 6-10yrs X > 10yrs Object Oriented Programming.

 Experience in leading a small work

x < 3yrs 3-5yrs X 6-10yrs X > 10yrs team of 2 - 10 members including
developing and managing team work.
 Should have good experience in
< 3yrs 3-5yrs X 6-10yrs X > 10yrs application support, production
support, L3 support for Banking
application.
 Experience
< 3yrs 3-5yrs X 6-10yrs X > 10yrs in supporting Financial/Payment
Domain application which is
Mandatory
 Experience of supporting Unix based
< 3yrs 3-5yrs X 6-10yrs X > 10yrs application including experience
troubleshooting in a Unix environment
CERTIFICATIONS/REGULATORY CERTIFICATIONS
Key-in any certification/s required for the job (if any)
Nil.

JOB SPECIFIC SKILLS & COMPETENCIES REQUIRED

Key-in (if any) Job Specific Skills and Competencies required not mentioned in the Skills
Family Competency Framework.
 Knowledge of Banking system is a plus.
 Analytical and systematic thinking and methodical organization.
 Focused and willing to take on responsibilities and challenges.
 Independent, proactive and service oriented.
 Pleasant personality and able to work as a team player.
 Knowledge of different language will be an advantage.
JD RMBP Page 404/07/23

The contents of this document / information remains the intellectual property of Maybank and no part of this is to be reproduced or
transmitted in any form or by any means, electronically, including photocopying, recording or any information storage and retrieval
system without the permission in writing from the Information Owner. The contents of this document / information are confidential
and its circulation and use are restricted.
 RESTRICTED

JOB DESCRIPTION

 Experience in a multinational environment and dealing with multi-countries’ users is

desirable but not prerequisite.
 Knowledge of NodeJs, AngularJs/Ionic, ReactJs / React Native, Javascript, Spring
Boot, T-SQL, XML, JSON, Web Services, Unix Command.
 Certification in above technologies would be an added advantage

ENDORSEMENT & VALIDATION

ITEM NAME POSITION DATE
Written by: Lee May Phing Head, Digital Enablement 30 Mar 23
Validated by

JD RMBP Page 504/07/23

The contents of this document / information remains the intellectual property of Maybank and no part of this is to be reproduced or
transmitted in any form or by any means, electronically, including photocopying, recording or any information storage and retrieval
system without the permission in writing from the Information Owner. The contents of this document / information are confidential
and its circulation and use are restricted.