Unit IX: COMPETENCE IN MEDIATED COMMUNICATION

Overview
This unit gives you an idea to deepen your understanding on having competence on
mediated communication skills and choosing optimal communication channels. This lesson
will also challenge you in creating your own publication material based on the given discuss.

Learning Objectives

At the end of the unit, I am expected to:

1. Develop an understanding of current computer-mediated communication
processes to provide the basis of effective future application.
2. Determined proper ways how the selection and use of technologies continues to
change communication practices on interpersonal and group levels.
3. Understand the challenges posted by mediated communication
4. Explain the significance of exhibiting competence in mediated communication
5. Design a publication material based on the etiquette of mediated communication
through communication planning

Setting Up

Group Activity!

Group Name:_____________________________________________________ Date:__________________

Course/Year/Section: ___________________________________

Directions: If your team could design a personal web page, what details would you include?
What kind of impression would you like your viewing audience to perceive about you on
your web page? Post a web page design here and briefly explain the details on your page.

_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________

Lesson Proper

Competence in Mediated Communication

Computer Mediated Communication has been around since the first electronic digital
computer was invented, or at least the first recorded exchange of prototype emails in the
early 1960s. From these moments on, people have been communicating about, and
by means of, computer technology. Computer-mediated communication (CMC) is any form
of communication between two or more individuals mediated by interconnected computers.
Instant messages, computer, audio, and video conferencing are synchronous computer-
mediated communication examples, while text messages, email, discussion forums, and
mailing lists are asynchronous computer-mediated communication examples.
Computer-mediated Communication (CMC) is the use of an application computer to control
multimedia interactive and message-based communication to provide more effective ways
pf doing things (Rob Walters).
Computer-mediated Communication is a process of human communication via computers,
involving people situated in particular contexts, engaging in processes to shape media for a
variety of purposes. (John December).

Competence and Challenges in Mediated Communication

 1. Attentiveness means showing appropriate concern and catering to the 'uniqueness'
of the individual you communicate within.
2. Interaction Management helps you understand how and when to open and close
CMC topics and what kind of medium to use.
3. Expressiveness concerns how articulate and pleasing you are within your CMC.
Those who can respond and engage rapidly and expressively generally consider to be
more competent online.
4. Your Composure is a measure of how skilled you are at expressing yourself online.
Learner Messages
In the age of information and communication, the conveniences and speed of
transactions and online social networks affect several aspects of life. Besides traditional
desktop computers, a variety of modern devices such as laptops, tablets, and mobile phones
can be used to access leading online social network sites. Online social networking sites, such
as Facebook, MySpace, and Google+, address communication needs. Consequently, these
sites are used for various purposes, including education. Also, learning network building can
be enhanced based on the fact that students are already using the online social network,
which could create academic discussions and criticism among tertiary students using the
sites' discussion tools.

Disinhibition
In online communication, where we don't see, hear, or sometimes even know the
target of our remarks, the tendency to transmit in censored message can be especially
significant. A growing body of research shows that, when using mediated channels,
communicators are often critically more direct than face to face contact. Communicators
sometimes take disinhibition to the extreme, and even vicious e-mails, text messages, and
website posts blast off angry. The common expression for such outbursts is flaming.

On November 14, 2012, an ugly confrontation between a lady guard and a lady
passenger in LRT 2 Santolan station went viral on a different social media platform. The irate
train commuter is Paula Jamie Salvosa, also tagged "Amalayer" ('m a liar!) by the netizen. She
was repeatedly berating on the lady guard identified as Sharon Mae Casinas in an altercation
that led to cyberbullying by the netizen on Salvosa. She became the target of memes and
parody videos that make fun of her or demonize her. Another train commuter uploaded
Salvosa's video, and it uncontrollably spread like wildfire. Her situation has shown the ugly
side of social media and the disinhibition of social media or online communication as a tool
for bullying rather than healthy discussion (Yango, et al . , 2018).
Permanence
Apart from common decency, their durability is the risk of hostile e-messages-or any
inappropriate mediated messages. Blurring out a private thought or lashing out in person
maybe bad enough, but your indiscretion is not permanently recorded. By contrast, a
regrettable text message, email, or web posting can be archived virtually forever. It can be
recovered and transmitted in ways that only in your worst dream scan be imagined. The best
advice is to take the same approach within-person mediated messages: think twice before
you say something you might regret later.

References

Walther, J. B., & Rabby, M. K. (2003). Maintaining Relationships Through Communication .

Washington, DC : Lawrence Erlbaum Associates Publishers.
Aps. (2019, Febuary 11). psychologicalscience. Retrieved June 1, 2020, from
psychologicalscience.org:
https://www.psychologicalscience.org/news/releases/how-smartphones-affect-
relationships.html
Dollarhide, M. E. (2019, May 2). Investopedia. Retrieved May 29, 2020, from
investopedia.com: https://www.investopedia.com/terms/s/social-media.asp
Johnson, T. (2016, November 12). medium. Retrieved June 1, 2020, from medium.com:
https://medium.com/@tarynjohnson/social-currency-constant-connection-and-the-
algorithmic-experience-identity-relationships-in-173e6e30a21b
Nibusinessinfo. (2020, May 29). Nibusinessinfo. Retrieved May 29, 2020, from
nibusinessinfo.co.uk: https://www.nibusinessinfo.co.uk/content/advantages-and-
disadvantages-using-social-media
O'Keefe, P. (2011, January 20). Managingcommunities. Retrieved May 29, 2020, from
managingcommunities.com:
https://www.managingcommunities.com/2011/01/20/usernames-vs-real-names-
on-your-community-pros-and-cons/
Techopedia. (2020, May 29). Techopedia. Retrieved May 29, 2020, from Techopedia.com:
https://www.techopedia.com/definition/5569/technology-services

Assessing Learning
 Activity 1

Name:______________________________________________________ Score:__________________
Course/Year/Section: ___________________________________ Date:___________________

Directions: Analyze your communication behavior. Find out how much you interact in a
mediated communication situation. Observe your activities for a day. Record every occasion
in which you are involved in a mediated communication (cell phone, telephone or computer-
school work, or social media function). Based on your findings, answer the following
questions.

1. What percentage of your waking day is spent in communication?

_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________

2. What percentage of time do you spend communicating in the following contexts?

a. School-related work
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________

b. Family communication
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________

C. Social media function

_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________

3. How would you evaluate your use of mediated communication in relation to its usefulness?
Do you spend more time on mediated communication than needed? Is the time your spent
on mediated communication proportionate to your other tasks for the day?
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________