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An Undergraduate Internship/Project on Flight Meal

Management System of Biman Flight Catering Center-BFCC

Final Report
By
Nafiz Fuad

Student ID: 1720542

Spring, 2022

Supervisor: Mr. Rubayed Mehedi

Department of Computer Science & Engineering
Independent University, Bangladesh
April 21, 2022

Dissertation submitted in partial fulfillment for the degree of

Bachelor of Science in Computer Science

Department of Computer Science & Engineering, Independent

University, Bangladesh
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Attestation

I certify that this report contains the project “Flight meal management system” partially done by me
during my internship period. I also certify that my work is genuine based on the requirements provided by
my workplace and based on what I have learned and implemented during my internship. I also assert that
neither this project nor any part of it has been submitted elsewhere for any degree of recognition.

______________________ _______________________
Signature Date
Nafiz Fuad
______________________
Name
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Acknowledgement

First of all, and most importantly I like to thank Almighty Allah for giving me an opportunity to complete
my under graduation from one of the top private universities in Bangladesh, for landing me an internship
in a well of a company where I have implemented most of my knowledge from my university to my
internship project.
I would also like to express my gratitude towards my supervisor Mr. Rubayed Mehedi, Researcher, Center
for Cognitive Skill Enhancement, Department of Computer Science and Engineering, Independent
University, Bangladesh (IUB for his valuable guidance and support, compassion, time, insightful
comments, and thoughtful advice on various aspects of my internship and the preparation of this report.
I’ve chosen this moment to gratefully acknowledge his contribution.
I would also like to express my gratitude towards CEO of Excellent soft Mr. Faruq Muttakin sir for giving
me an opportunity to acquire an internship in an industry standard project and to start my career as a
software engineer.
Finally, I would like to express my deepest gratitude towards my family for supporting through the crucial
period of my internship and through my university life. I would always be grateful to them.

Nafiz Fuad
April 21, 2022
Dhaka, Bangladesh
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Letter of Transmittal

April 21, 2022

Mr. Rubayed Mehedi,
Researcher,
Center for Cognitive Skill Enhancement,
Department of Computer Science and Engineering,
Independent University, Bangladesh.

Subject: Submission of Internship Report Autumn, 2021.

Dear Sir,

This is to inform you with due honor and respect that I am Nafiz Fuad from the Internship Course of
Spring 2022, I would like to submit my internship report on the “Flight meal management system” web
application.
I would like to express my gratitude to you and thank you for supporting and supervising in every step of
my internship project. Without your support and help the internship project would have been incomplete.
My internship has enlightened me with some new experience and changing my point of view towards the
corporate world.
I hope that this report meets all the requirements and criteria and fulfills your expectations. I would also
apologies if I made any mistake in this report and a consideration for any mistake would mean a world to
me.

Sincerely,
Nafiz Fuad
ID: 1720542
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Evaluation Committee

.....................................................................
Signature
.....................................................................
Name
.....................................................................
Supervisor
.....................................................................
Signature
.....................................................................
Name
.....................................................................
Internal Examiner / Panel Member
.....................................................................
Signature
.....................................................................
Name
.....................................................................
External Examiner / Organizational Supervisor
.....................................................................
Signature
.....................................................................
Name
.....................................................................
Head of the Department / Convener
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Abstract

I have worked with the web development team at Excellent-soft as a Web Developer Intern. During my
internship, I was assigned a project to build a Web Application “Biman Flight Catering Center”. This
application is going to create a digital solution for Biman Flight Catering Center and different airlines to
simplify the food management system. Airlines and BFCC employees can access, view items, add items to
their cart for shopping, and checkout meal requisition. I discussed the project goals, its scope, as well as the
details of the project management plan in the report. This report also includes a literature review, project
management, and financing, methodology, result and analysis, and future works.
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Contents
Attestation i
Acknowledgement ii
Letter of Transmittal iii
Evaluation Committee iv
Abstract v

1 Introduction 1
1.1 Overview/Background of the Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. , 1
1.2 Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. 1
1.3 Scopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Literature Review 2
2.1 Relationship with Undergraduate Studies . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.2 Related works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3 Project Management & Financing 3
3.1 Work Breakdown Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3.2 Process/Activity wise Time Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3.3 Gantt Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3.4 Process/Activity wise Resource Allocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3.5 Estimated Costing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
4 Methodology 4
5 Body of the Project 5
5.1 Work Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
5.2 Requirement Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
5.3 System Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
5.3.1 Six Element Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
5.3.2 Feasibility Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
5.3.3 Problem Solution Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
5.3.4 Effect and Constraints Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
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CONTENTS CONTENTS
5.4 System Design ……………………………………….………….…….…………….................... 6
5.5 Implementation ……………………………………............ .. ......................................... 6
5.6 Testing ……………………………………………...................................................... 6

6 Results & Analysis 7

7 Project as Engineering Problem Analysis 8
7.1 Sustainability of the Project/Work ………………..................................................... 8
7.2 Social and Environmental Effects and Analysis .................................................... 8
7.3 Addressing Ethics and Ethical Issues …………..................................................... 8
8 Lesson Learned 9
8.1 Problems Faced During this Period ……………...................................................... 9
8.2 Solution of those Problems ……………………. ..................................................... 9
9 Future Work & Conclusion 10
9.1 Future Works …………………………………….. ..................................................... 10
9.2 Conclusion …………………………………..……………………….. 10
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Chapter 1
Problem Statement: Flight Meal Management System of Biman Flight Catering
Center-BFCC
Introduction
1.1Overview/Background of the Work

Biman Flight Catering Center-BFCC is a stand-alone international flight catering service provider of
Hazrat Shah Jalal international-airport, Dhaka. BFCC has to serve meal daily around 100 flights
including Biman’s domestic and international flight. BFCC needs to manage the orders, advice in time
and uplift the items accordingly. Each airline submits their meal requisition manually and advice for
their flights and BFCC also manages all the orders following a manual process. Therefore, BFCC needs
to develop a system to receive meal advice, manage catering orders, productions, delivery, and billing
through a web application.
This task has been assigned to our company, Excellent Soft which is a vendor institution of Biman
Bangladesh Airlines. I have joined in this company as a Laravel developer intern and as a graduate of
Computer Science background my objectives and tasks are to develop a platform for BFCC to bring a
solution for the meal management system out there. We are going to implement Laravel application
development Services which help us to get the best web application. As a basic PHP framework for
web application, Laravel has an excellent and structured way which follow MVC architecture makes it
easier to use for developing web applications. It provides customized tags and techniques that authorize
a more significant separation of application code and the presentation logic and viewing with the blade
templating engine. In this web application, there will have two types of authenticated users mainly.
They are airlines’ staffs and BFCC staffs who can be able to login into their specific end through the
system and an admin site which will be managed by BFCC authority. ‘Flight Meal Management’
system will make it smooth and simplify the operation of Biman Catering Center and different airlines.

1.2Objectives

The main goal of my work is to provide a digital solution for Biman Flight catering Center and airlines
to simplify their meal management system. There will be two end users, (i) Airline’s staffs, (ii) BFCC
staff and an admin panel controlled by BFCC authority.
1. Specific users can view the catering list with different categories and make order from their own
end which will be controlled dynamically.
2. Airline staffs/representatives of each airline will submit their advanced flight meal
requisition(advice) and orders against passenger book load.
3. The Operation Controller staffs of BFCC will follow the advice in their user end and submit demand
sheets for catering preparation to the concern section (Hot Kitchen, Cold Kitchen, Bakery/Pastry
and Dry Store) before 24 hours of the flight time.
4. System will prepare actual bill with products and services and an invoice will be generated.
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1.3Scopes
• Products will be showcased in the homepages of specific user after login and organized by category.

• Products can be added to cart by representatives/staffs of different airlines.

• Authenticated users can search their desired products, view their details, and add it to cart.

• If users are not authenticated, they will be firstly get authenticated by logging in.

• Airlines staff’s user can checkout and place an order from the cart page and an invoice will be generated
through the system.

• The Operation Controller staffs of BFCC will follow the orders advice in their user end and submit demand
sheets for catering preparation to the concern section (Hot Kitchen, Cold Kitchen, Bakery/Pastry and Dry
Store) before 24 hours of the flight time.

Chapter 2
Literature Review
2.1 Relationship with Undergraduate Studies
During my under-graduation studies, I needed to learn a lot of theories about of programming and designing
an application from start to the end and most of the courses have lab work where I learned how to work
jointly in a group. Now it is helping me a lot where I need to work with my colleagues to finish and a project
up to delivery. Some of the university courses that are helpful related to my working experience are:
Data Structure and Algorithms: I want to keep these two courses together as they are very much related
and dependent on one another. From these courses, I had to learn the basic and main topics about arrays,
linked lists, pointers, stack, and queues. I had Learned a lot about time and space complexity being helpful
for me to create faster working and smoother applications and providing user a great experience. During
these courses I started to solve some competitive programming problems from different websites where I
applied the knowledge from my data structures and algorithms to solve critical problems, which is now
helping me a lot to solve logical and functional problems in the industrial fields.
Object-Oriented Programming: During this course I learned how the structure of my code should be
familiar with classes and objects of OOP concept. In real life applications all my work is related to classes,
objects, and functions and without the knowledge of the core concepts of object-oriented programming, it
isn’t possible to understand how the codes are working and fixing bugs.
Database Management: This was being the most important courses that I had to complete. I learned about
how databases are designed in a well-organized way using rich pictures, 6 segment analysis along with
UML functional, component, and functional decomposition diagram, and class diagrams etc. Designing
databases is the most important and crucial thing as it is the core foundation of a project. With the learning
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of how to take client requirements and converting it to a database schema and finally creating a project out
of it is an important thing that I have learned during my under-graduation time.
Web Applications and Internet: From these courses I learned a lot starting from HTML, CSS, Bootstrap
for the front-end designing and backend handling using raw php and Laravel framework including how
the applications in web servers work, learning about http requests like get, post, put, delete, and update
request helped me a lot to learn the framework that I am using in my assigned project. I have also learned
to create APIs to interact with other frontend framework like react and flutter. By using git, I learned to
collaborate and develop applications in a team environment was also taught in the course. I also learned
about cPanel, and other cloud base services helping me a lot in day-to-day life.

2.2 Related Works:

Iqbal Catering Center: It is a food catering service provider company who have almost a similar
platform. They provide food and catering services to different corporate sectors like Pran, Orion-group,
Summit-power, Basundhara group and so on.
Food panda: It is the most popular platform in the country for food delivery services they also have their
catering service section which is now renowned in the country.

Chapter 3

Methodology
A methodology is a process where a set of approaches, practices, processes, techniques, procedures, and
norms that are used to solve a problem.
Agile approaches divide work down into small chunks with simple planning and avoiding long-term
planning entirely. Iterations are brief periods of time that run anywhere from one to four weeks which
includes planning, requirements analysis, design, coding, unit testing, and acceptance testing once a
working product has been demonstrated to stakeholders. These are well-defined methods showing us
exactly what steps to take next, why each step is important in the entire software development life circle,
and how a project stage should be completed. For my project, I was suggested to use the Agile
development methodology. An agile methodology is a form of project management technique that is
primarily used in software development process.
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Planning phase: I have discussed the project with my organizational supervisor and gathered all the
requirements of different functionalities that will be involved in the web application. After writing down
and clarifying all the requirements and doubts that I had, I will start to design the application.
Design Phase: I will have to design the whole application using Adobe Illustrator where I will start
designing the whole web application from starting to end. After completion of designing, I need to show
it to my client and my organizational supervisor.
Development phase: As I mentioned earlier, the whole application will be developed using php
framework Laravel which will make all the static pages into dynamic and fully functional. As we know
Laravel follow MVC architecture providing blade view which is. blade extension file. These views will
be dynamic with Laravel custom admin site interacting with MySQL database. This phase may take the
most amount of time. Besides, we must provide proper authentication and authorization of all types of
users to maintain the proper security of the application.
Testing phase: It is the most interesting phase as more and more weird bugs may arise into action. The
software would not be responded that well, we need to fix all the problem regarding the application. So,
we may need to rewrite some of the code and need to manage algorithms time and space complexity to
improve the action of the application.
Feedback/Review phase: This phase will help us to identify the lacking and problems of the system from
a client’s perspective. After getting the feedback, the web application can be updated and made better.
From the utilization of each step of Agile methodology, we can see that Agile approaches can reduce
overall risk and help the application to adapt any kind of changes.

Chapter 4
Project Management and financing
4.1 Work Breakdown Structure
This becomes a process to simplify works into smaller tasks. The works can be made more understandable
and manageable with perfect approach. WBS is an important tool for project management as it integrates
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scope, cost, and schedule baselines by ensuring that project plans are lying in a perfect alignment. A work
breakdown structure outlines all of a project’s processes, making it a crucial project management tool for
planning of the whole project and scheduling it. WBS is considered into two types. One is deliverable based
and another is phase-based. We are going to implement phase based WBS. In the diagram bellow the
element 1 has six Elements. Each of these elements are phases of a project. The Level 2 Elements are the
unique deliverables in each phase including the lower-level elements are all deliverables. Here the main
phases of the project are Requirement collection, Designing, Development, Testing, and Deployment.
Under them the child tasks are the tasks needed to be completed to complete the current phase and go to
the next. It also includes cost estimation, resource allocation and risk assessment which is important for
WBS helping us to get a larger view of the project. The WBS serves as a blueprint to help you achieve what
appears to be a challenging task when it is constructed as comprehensively as possible.

Fig: Diagram of WBS.

4.2 Process/Activity wise Time Distribution

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Activity Name Duration (Days) Work Percentage

Requirement Collection 5 11

Designing 7 15

Development 25 48

Testing and Feedback 9 17

Deployment 5 9

Total 51 100

It is very important to accurately estimate the overall time required to accomplish the project depending
on the activities to be completed. It is also important to create priorities and set goals to complete a
successful project. The development phase is by far the most important because it takes the longest to
complete. Because we are working in order, if one task is delayed, the rest of the tasks will be delayed as
well. As a result, it is really important to complete tasks according to the estimated schedule.

4.3 Gantt Chart

A Gantt chart is often used in project management which is one of the most popular and useful ways of
showing activities of asks or events in relation to time. A list of the activities is on the left side of the
chart, and a suitable time scale is along the top. Each activity is represented by a bar, whose position and
length indicate the activity's start, duration, and end dates. A Gantt chart helps us visualize a project's
timetable and offers us a clearer picture of what's going on. Below there is a Gantt chart based on the
project activities and their distributed time.
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Figure: Gantt Chart

4.4 Process/Activity wise Resource Allocation

The process of time allocation and planning all the resources in the most efficient and effective way
which can be defined as resource allocation. Projects will always require resources, even though they can
be scarce at times. Therefore, the project manager is responsible for the proper timing and allocation of
these resources during the project schedule. Therefore, resource allocation is about managing the project
and delegating resources to ensure that it runs as smoothly and efficiently as possible. The table below
shows how resources are allocated.
Task Resource Allocation
Requirement Collection 10%
Designing 20%
Development 45%
Testing and Feedback 15%
Deployment 10%
Total 100%
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4.5 Estimated Costing:

Cost estimation is one of the most essential aspects of project planning and management. It is based on
the number of resources, budget and time required for the scopes of the project. Since cost estimates are
for cost estimates and not actual costs, the given pie chart shows the details below.

Figure: Pie chart of Estimated costing

Chapter: 5
Body Of the project
5.1 Work Description: We are going to build a web application for Biman Flight Catering Center
(BFCC) which is named as “Flight meal management system” which will simplify the task of BFCC and
their client airlines. This application will find a way to generate a solution for all the catering staffs and
airlines staffs for managing their food order and management in an automated way. The main purpose of
our proposed application is to manage the meal order related stuffs and all. The users of the system will
mainly be the BFCC and Airlines employee who will be able to visit the specific URL to find the
universal homepage. This page will be generated for all type of users i.e., user form anywhere can access
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this URL. There will be placed login and registration button for the specific user authentication of the
system in the right nav section which will be redirected into the registration and login page. The airline
staffs will register according to the criteria and can be able to view their specific dashboard after
successful login and registration. They can now be able to view the catering list with different category,
can make order, and submit their advanced flight meal requisition against passenger book load. First, they
need to add their required products into their cart and then they can place an order for checking out. They
can view their all orders and advanced orders in the cart where they can review for making any change.
At the bottom section, there will have checkout and go button for placing an order and invoice generation.
The operation controller staffs of BFCC will follow the advice and order list and submit the demand sheet
for catering preparation to the concerned section. The requisition and order can be changed at the last
moment which will be redirected from the LMC (Last Moment Change) placed in the navigation section.
All the catering items available in the BFCC canteen will be viewed and changed dynamically by a
custom admin panel which is created using Laravel and MySQL database.
The admin login will be redirected by a secret URL which will bring the admin dashboard after successful
login. Admin can add different product and can make any significant changes like update, delete, edit
through the dashboard. The changes made by admin will be reflected and visualized from the home
section of the airline’s employee from their end.
This application will mainly be handled by Laravel 8 as a backend and frontend both. As we know
Laravel is followed by MVC (Model, View, Controller) pattern having the view part as blade.php
extension file over there, all the requests would be developed and handled like get/ post/ delete/ put.

5.2 Requirement analysis

5.2.1 Rich Picture: The rich picture illustrates the visual representation of the web application, Flight
meal management system. In this Rich picture, we can see how the workflow of the total system takes
place from user placing an order to admin’s response toward the order.
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5.2.2 Functional and Non-functional requirement

Functional requirements are those product features which developers must implement to enable users to
accomplish their tasks. On the other hand, A non-functional requirement specifies criteria that can be used
to judge the system operation, rather than specific behaviors. They are contrasted with functional
requirements that define specific behavior or functions. The functional and non-functional requirements
of this system are defined here.
Functional requirement:
1. When user will register into the system, all the credentials will be stored into the database.
2. When a user tries to login, it will validate if the email and the password is correct or not.
3. A user will be redirected into his homepage when a new registration happens.
4. Users can search for their desired product from the item tables in their homepage after successful
login.
5. User can add/ edit/ delete their desired products into cart.
6. All the categories should be shown in the homepage of specific users.
7. Users have to login before checkout if they are not logged in.
8. Users will have to checkout for placing an order.
9. Users (BFCC) can view their orders in their orderlist.
10. Stored information will be secured and cannot be tampered with.
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Non-functional requirement:
1. The user interface must be friendly and intuitive for the easy access of the users.
2. Navigation should be easier with a good user experience.
3. The application will be smooth and loading time should not be lengthy.
4. The system should be monitored properly to minimize the number of bugs.
5. The system needs to be built in such a way that it can be maintained, updated, or modified easily
to add more features later.

5.3 System Analysis

5.3.1 Six System Analysis:

Process System Roles
Registrati Hum Computing Non- Software Database Communic
on an Hardware comput ation &
ing Network
hardwa
re
Airli Laptop/Desktop/Sma N/A Windows/An Flight Internet
ne rtphone (via web droid/ iOS meal Connectivit
staffs browser) (Via web Manage y
(user browser) ment DB (Wifi/MB)
) with
MySQL
Login Airli Laptop/Desktop/Sma N/A Windows/An Flight Internet
ne & rtphone (via web droid/ iOS meal Connectivit
BFC browser) (Via web Manage y
C browser) ment DB
staffs with
(user MySQL
)
View Airli Laptop/Desktop/Sma N/A Windows/An Flight Internet
Catering ne rtphone (via web droid/ iOS meal Connectivit
List staffs browser) (Via web Manage y
(user browser) ment DB
) with
MySQL
View Airli Laptop/Desktop/Sma N/A Windows/An Flight Internet
item ne rtphone (via web droid/ iOS meal Connectivit
details staffs browser) Manage y
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(user (Via web ment DB

) browser) with
MySQL
Search Airli Laptop/Desktop/Sma N/A Windows/An Flight Internet
ne rtphone (via web droid/ iOS meal Connectivit
staffs browser) (Via web Manage y
(user browser) ment DB
) with
MySQL
Add to Airli Laptop/Desktop/Sma N/A Windows/An Flight Internet
cart ne rtphone (via web droid/ iOS meal Connectivit
staffs browser) (Via web Manage y
(user browser) ment DB
) with
MySQL
Checkout Airli Laptop/Desktop/Sma N/A Windows/An Flight Internet
and ne rtphone (via web droid/ iOS meal Connectivit
Confirma staffs browser) (Via web Manage y
tion (user browser) ment DB
) with
MySQL
Last Airli Laptop/Desktop/Sma N/A Windows/An Flight Internet
Moment ne rtphone (via web droid/ iOS meal Connectivit
change staffs browser) (Via web Manage y
(user browser) ment DB
) with
MySQL
Showing Airli Laptop/Desktop/Sma N/A Windows/An Flight Internet
all orders ne rtphone (via web droid/ iOS meal Connectivit
and status staffs browser) (Via web Manage y
(user browser) ment DB
) with
MySQL

Fig: Six system analysis of flight meal management system.

5.3.2 Feasibility Analysis

After completing all the required information collection and before jumping into development which will
take the longest time, we must complete a feasibility analysis which is referred to the measurement of a
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software product in terms of how useful the product development will be for the business according to a
practical analysis. These studies are conducted for several reasons, including determining whether a
software product is suitable in terms of development, implementation, and project value to the
organization. The feasibility study of this web application is mainly focused on three factors. Those are
discussed below.
i) Technical Feasibility: Technical feasibility includes an evaluation of the proposed system’s
software, hardware, and other technical requirements which needs to be identified if the
required software and hardware are available or not. As we are using Laravel for both the
frontend and backend which are free and MySQL gives us database support and there are
laptops, pc is available to develop and test the output, so at the end, we can say that it’s
technically feasible.
ii) Operational Feasibility: “Flight meal management system” is going to be a complete solution
to simplify the operations of Biman Catering Center and different airlines. The Users of the
Application will be the (i) admin who will control the application’s data from the admin panel
(ii) Employees of Biman flight catering center (iii) Airline’s agents. ‘Flight meal
management’ system will make it smooth and simplify the operation of Biman Catering
Center and different airlines. So, without a doubt we can say that this application is
operationally feasible.
iii) Economic Feasibility: By Economic Feasibility we mean to find out the cost and benefits and
analyze whether the final product is economically feasible or not in terms of both
development costs and manufacturing costs. As this application is going to be beneficial for
the Airline’s and BFCC users/customers by saving their time and energy, so the final product
will be a good investment to move on. Eventually this app will be turned into a business
which can also cut down the cost of manual operation, so in conclusion we can say that this
app is economically feasible at all.

5.3.3 Problem Solution Analysis

1.Technical Vulnerabilities

The challenge we're facing: To fix technical vulnerabilities, we have faced some challenges and solving
them will inevitably “infiltrate” our web app during the development process such as cross-site scripting,
SQL injection etc. therefore, with the help of Laravel we are-
i. Coming up with a shield against all major security vulnerabilities. &
ii. The codebase has been constantly examined and monitored.

2.Securing Authentication and Authorization System

The challenge we're facing: We need to implement secured user authorization and authentication system
to protect unauthorized users from gaining access into our app's resources/critical data. Laravel puts at our
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disposal, right out-of-the-box, everything we need for building secured authentication and authorization
system.

3.Automated Testing with Laravel Framework

• The challenge we're facing initializing automated testing sessions, which are much more time-
effective and usually more perfect than the manual ones. the Laravel PHP framework comes with
a solution as PHP unit tests and a phpunit.xml file.
• It's equipped with functionalities capable of expressive testing by simulating common user
behaviors like as link clicking, filling out forms and so on.

4. URL Routing configuration

• Firstly, to define a clean and simple URL routing so that the application should clearly understand
the user's intention, specifically which page he/she'd like to navigate to, and we find all our
Laravel PHP framework's routes in its app/Http/routes.php file.

5.3.4 Effect and Constraints Analysis

The users will login or register to place their catering order by adding items into their specific cart in the
web application. Catering lists will be shown as per the agreement with the Biman flight catering center
and the airlines agents will be able to take order according to other criteria. ‘Flight meal management’
system will make it smooth and simplify the operation of Biman Flight Catering Center and different
airlines. Airline’s stuff will notify the returnable item to the catering center as per the terms and
conditions. After that, sending notification to the controller of operation of specific airlines when meal
preparation is done automatedly. With this application the BFCC authority can give a good customer
support to the airline’s staffs.
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5.4 System Design

5.4.1 UML Diagrams: A UML diagram can be defined as the visual representation of a system that is
based on the Unified Modeling Language (UML). The Unified Modeling Language is called as a
developmental, modeling language in software engineering field that provides a standardized way to
visualize the design of the system. From many kinds of UML diagrams, in this section Use case and
Activity diagram is illustrated for our project.
Use-case Diagram: A use case diagram is a kind of behavior diagram that reflects the visible interactions
between actors (users) and the system. This Use-case diagram below depicts the whole system of Flight
meal management system of BFCC along with relevant use cases and actors and connects them.
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Activity Diagram: This Activity diagram states and illustrates the whole activity of the system, the user
performs when they get access to the Flight meal management web application. When they visit the URL
and log in successfully, they can view their desired catering items and add to cart, after that they can
advance to checkout and order placing. If they are not logged in, they will be redirected into the login
page and asked to login first. In the checkout page they will fill up the necessary details and can easily
place an order. The activity diagram is shown below.
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5.4.2 Architecture

The full form of MVC is ‘Model View Controller’. It represents the architecture adopted by developers
while building applications. With this MVC architecture of PHP framework Laravel, we can understand
the application structure with regards to how the data flow of the application works.
MVC, software architecture separates domain/application/business logic from the rest of the user
interface by separating the application into three different parts: the model, the view, and the controller.
The model handles fundamental behaviors and data of the application by collaborating with database. It
responds to requests for information, respond to instructions for making change the state of the
information. In short, it does the data-management of the whole application. Laravel was created to make
it easier for developers to work with PHP based projects. With Laravel, we don’t need to think much
about the setup, architecture, and dependencies of a project and jump directly into the project.
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5.5 Implementation
Universal Homepage:

Registration and login page

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Airline’s User Dashboard

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All Food Page

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Food Details Page

Cart

Modal Cart
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Contact page

Admin Login page

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Admin’s (BFCC) Dashboard

Admin’s Data Inert Page

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5.6Testing

Test Case No. Scenario Test Steps Test Data Expected Actual Result
Results
T-01 Register Enter name, name, email, Redirect to According to
email and and password. login screen The
password and expectation
press register
button.
T-02 Login Enter Valid Email and Redirected Working fine.
Email and Password into user
password in dashboard.
input field and
press the login
button
T-03 Viewing and Scrolling Desired Redirected to According to
adding items down the Product name. the dashboard The
cursor in the for further expectation
user selection.
dashboard.
Find the
desired
product and
press add to
cart button.
T-04 Last Moment View cart and N/A Redirected According to
Change make required into user The
changes and dashboard. expectation
save.
T-05 Checkout Go to cart N/A Redirected to According to
page Click on user dashboard The
checkout and invoice expectation.
button. generation
takes place.
T-06 Logout Press the N/A Redirected to Working fine.
logout button. universal
homepage.
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Chapter: 6
Result & Analysis

After finishing some works related testing our application, coming into a solution where it shows how the
application acts in different situations. A Proper application testing is an essential task to defend bugs
when the program remains in live mode. The main purpose of software testing is to detect faults in the
application which let the process approved and ensured whether the developed system meets all the
requirements or not. There are some features of our application showing the expected outcome.

Registration with incorrect credential: If any of the field of registration remains empty then it will notify
to fill up that specific field if it is required. If the email is invalid, it will notify that the email format is not
valid.

Login with wrong credentials: If the email is invalid it will notify that the email format is not correct. If
both the email and is inserted but one of them did not match with the information in the database, then it
will say “Oop! Something went wrong. The credentials do not match our record.” If all the given
credentials are correct it will redirect back to the dashboard of the specific user.
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Product showcase: After successful login, the user dashboard will be visible for each specific user as
followings which will reflect the product (in our case food items), There are also different section for
categorizing the catering item as hot kitchen, cold kitchen, bakery, dry-store, and others. Airline’s user
can add them into their cart for doing business with BFCC.
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Product details page: User dashboard makes all the available product visible which is handle
dynamically from the admin panel. By clicking on each specific product, user will be redirected into the
specific details page of that product individually. They can add the product from the details page also.
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Cart page & product selection: When the user selects any product and click on the add button, it will be
visible in the cart section. After completing the selection, the products are ready for checking out and
placing as order. When the order will be placed, an invoice will be generated according to the food items
ordered.
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Admin section for dynamic product and order management: We will provide a custom admin portal
for managing the different catering items dynamically from the backend. Before that, a secret URL will
redirect into admin login page. If the login credential doesn’t match, it stays in the same page telling
“Username or password is incorrect”. After successful admin login, the user will be redirected into
admin’s dashboard for making any change required like as create, update, delete and order management
of the catering lists.

If the login credential doesn’t match,

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When login becomes successful, the following admin dashboard becomes visible for controlling admin’s
functionalities.

Chapter 7

Project as Engineering Problem Analysis

7.1 Sustainability of the Project/Work

In the project profession, sustainability is a business approach that balances the environmental, social, and
economic components of project-based work to meet present stakeholder needs without compromising or
overburdening future generations. Project sustainability was one of the main focuses when the Biman
Flight Catering System was planned. Biman's local and international flights require BFCC to provide
meals on around 100 aircraft every day. BFCC must keep an eye on the orders, provide timely
recommendations, and uplift the items as needed. Each airline files its own food requisitions and advises
on its flights, and BFCC keeps track of everything manually. Which is very timeconsuming. Informing all
departments by hand is also an issue. The main goal was to endure all these tasks of the aircraft with a
product that would fulfill all their requirements.
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7.2 Social and Environmental Effects and Analysis

Catering services can be difficult to provide at times. Timely suggestions for 100 aircrafts every day are a
difficult task to keep, from collecting food requisitions to uplifting products to aircraft, including LMC
(Last Moment Change), Monitoring, and Informing all departments about any updates. This is also time-
consuming and might be inconvenient for the Catering Center's workers as well as the Biman staff. This
application will save a lot of time, and employees will be able to manage and monitor their work from
anywhere. They would have a lot of free time to do other things. As a result, their social interactions with
friends and family would increase getting more time to build strong relationships.

If we think about the environmental effects, the catering staffs will not have to collect the demand sheets
manually which is very much time consuming. When food will be ordered by airlines staffs with the help
of the website, they can view all the existing items and can make their demand sheets according to their
requirement which will make the order process faster and smoother. It will also create a bridge in between
both the employee by creating communication in between. As a result, the environmental and the
atmosphere of BFCC along with Airlines would get better day to day which is a step in the right direction
to the future.

7.3 Addressing Ethics and Ethical Issues

Customers are so reliant on their computers and mobile phones these days that an application can acquire
a massive amount of internal and external data about them. While developing and launching an
application, there are certain laws and ethics that must be followed. Some of them are as follows:

Collecting only relevant user data:

Only the most pertinent user data is collected for the purposes of company security and report generation.
The information would be retained and preserved solely in databases, ensuring that it would not fall into
the wrong hands.

Managing database security:

The database and backend server are both highly secure. The server's primary cPanel allows someone up
to three attempts to log in; if they do not log in during those three attempts, their IP address will be
permanently blocked. The database's credentials are managed by the firm itself.
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Chapter 8
Lesson Learned 8.1

Problems Faced During this Period

Through my process of making this application I faced a lot of problems.

Understanding the Project Requirement and Office Environment

Understanding the initial requirement was difficult for me because, as a new member of the team, I
needed to first learn how and what they were working on. The folder structure they used and how they
wrote their code.

Adapting to New Technologies

They had preferred frameworks, so I had to study some of them before I could start working.

Keeping up to Speed
As it was my first time, learning new technologies and putting them to use was a slow process for me
initially.

Identifying and Fixing Bugs

It was difficult to identify a bug at first because the frameworks were unfamiliar to me. however, some
bugs take a long time to identify and fix.

8.2 Solution of those Problem

Understanding the Project Requirement and Office Environment

I learnt how to properly structure code, write the model, view, and controllers, which coding pattern to
use, and how to write less code to accomplish the same amount of work.

Adapting to New Technologies

After my office hours were over, I went home every day and learned Laravel technology at night to keep
up with my internship work. This project would not have been completed if I hadn't put in those extra
hours.

Keeping up to Speed
My work speed was slow because I was learning new technologies and applying them to a real-world
project. I was able to enhance my speed with regular effort.

Identifying and Fixing Bugs

I learnt how to properly debug as well as some quick and easy debugging techniques from the senior
developers.
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Chapter 9

Future Work & Conclusion

9.1 Future Works

This are the list of features that could be added in the application:

Mobile Application
We could also develop a mobile application for Android/iOS. It will make the work more convenient and
easier for everyone.

Chat System
Users would benefit from a live chatting system since they could contact immediately with the support
personnel without having to wait.

Multi-vendor Functionalities
In the future app could enable multi-vendor that means any other airlines can sign up for their meal
requisition. This function would be great for the growth of the application.

9.2 Conclusion

I have discussed all the aspects of this web application but to give a summary about some technical terms
is that this project (Web Application) is completely made using the Laravel framework. Only the Biman
staff and Catering service staff can access, view items, and order food. I could never have imagined working
as a full-time software developer before my undergraduate studies. I continued to learn new things from
each of my respected faculty members, which is why I am here now. I would not be in the position I am in
now if it weren't for them. I truly appreciate all the faculty's efforts, as they attended classes early in the
morning, late in the evening, and even ate lunch late to attend our classes. Our teachers, who had led us
here, are the actual heroes. Thank you to all my professors; being a software engineer would be a dream
without them.
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The End
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