Scribd
Upload
35 views3 pages

Site Reliability Engineering (SRE)

Site Reliability Engineering (SRE) is a discipline that combines software engineering and operations to ensure the reliability and performance of online systems. Key principles include reliability, efficiency, a blameless culture, automation, and monitoring, with goals set through Service Level Objectives (SLOs) and promises made via Service Level Agreements (SLAs). SRE is crucial for businesses that rely on their online services, as it helps prevent downtime and maintain customer satisfaction.

Uploaded by

suresh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
35 views3 pages

Site Reliability Engineering (SRE)

Site Reliability Engineering (SRE) is a discipline that combines software engineering and operations to ensure the reliability and performance of online systems. Key principles include reliability, efficiency, a blameless culture, automation, and monitoring, with goals set through Service Level Objectives (SLOs) and promises made via Service Level Agreements (SLAs). SRE is crucial for businesses that rely on their online services, as it helps prevent downtime and maintain customer satisfaction.

Uploaded by

suresh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 3

Site Reliability Engineering (SRE)

Author: Zayan Ahmed | Estimated Reading time: 4 mins

What is Site Reliability Engineering?

Site Reliability Engineering, or SRE, is a way to keep big online systems running smoothly. It
helps businesses make sure their websites, apps, and online services work all the time
without problems. SRE combines software engineering with operations, meaning engineers
not only write code but also take care of how systems perform. This helps companies avoid
downtime and keep customers happy.

Key Principles of SRE

●​ Reliability: Making sure systems stay up and running as much as possible. SRE
teams use automation, monitoring, and error fixing to prevent problems before they
happen.
●​ Efficiency: Reducing manual work by using tools and scripts that automate tasks,
helping systems run better and engineers spend less time fixing things.
●​ Blameless Culture: When something goes wrong, the team does not blame one
person. Instead, they work together to find out what happened and how to prevent it
in the future.
●​ Automation: Using software and scripts to handle repetitive tasks, such as
deployments and system monitoring, to improve performance and reduce errors.
●​ Monitoring and Alerting: Keeping track of system health and setting up alerts for
potential issues before they impact users.
Building Service Level Objectives (SLOs)

To make sure systems meet user expectations, SRE teams use Service Level Objectives
(SLOs). An SLO is a goal for how well a service should perform.

●​ Example: A company might decide that its website should load in less than two
seconds 99% of the time. If the site is slower than that, the SRE team will work to fix
the problem.
●​ SLOs give teams a clear target. If a system meets its SLO, it means customers are
getting a good experience. If it doesn’t, the team knows they need to improve
something.

Understanding Service Level Agreements (SLAs)

A Service Level Agreement (SLA) is a promise a company makes to its customers. It


usually includes an SLO, but it also says what happens if the company does not meet the
goal.

●​ Example: If a cloud service promises 99.9% uptime but fails to deliver, they might
have to give customers a refund or credit.
●​ SLAs build trust between a company and its customers by ensuring reliable service
and accountability.

Why SRE Matters for Business-Critical Systems

Big businesses like online stores, banks, and social media platforms depend on their
systems working all the time. If a website goes down, even for a few minutes, it can cause
huge losses. That’s why SRE is so important.

●​ Monitoring Tools: Watching for problems in real-time.


●​ Automated Fixes: Quickly solving issues without human intervention.
●​ Disaster Recovery Planning: Creating backups and testing system failure
responses to recover quickly from outages.
●​ Performance Optimization: Constantly improving systems to handle more users
and data efficiently.

Conclusion

Site Reliability Engineering helps companies keep their online services running smoothly. By
setting goals like SLOs and making promises through SLAs, businesses can keep
customers happy and avoid big problems. SRE teams work behind the scenes to fix issues
before they affect users. With automation, monitoring, and smart planning, they make sure
systems stay fast and reliable.

🤔
😊
Want more ? ​
Follow me on LinkedIn

You might also like