Service Record

Service Details Authorized Service Provider Details

Reference ID: Name: Venus Data Products Pvt Ltd - Kothrud -

WF
Address: Shop No 2, Ground Floor, 11 Mayur, CTS
11, Mayur Colony, Near Karve Putala,
Kothrud, Pune 411038 Near Karve
Serial Number: Putala 411038 Pune Maharashtra
Contact Number: 8237941941
Email ID: [email protected]
Timings: Mon Sat
10:30 AM to 06:30 PM
Service Mode: Carry in
Checklist Inward Check
*Service Coverage Status: -
Date of Device Inward: 27 Jan 2025 17:12:05 Device is Powering On Yes
Power Button is Working Yes
Customer Details
Volume Keys are Working Yes
Name: Jai Narayan Mishra
Home Button is Working Yes
Address: Pune Wadgaon Budruk, Narhe, Pune,
Maharashtra 411041, India, 411041 Display is Working Yes
Pune, Maharashtra Touchscreen is Working No
Contact Number: 9370894977 Speaker is Working Yes
Email ID: [email protected] Wi-Fi is Working Yes
Product Details Bluetooth Working Yes
Product Name: iPad 10th Gen Charging Port is Working Yes
Model Name: IPAD 10TH GEN,WIFI,64GB,BLUE Headphone Jack is Working NA
IMEI / Serial Number: GM2DXFF671 Back Cover Damaged or Broken No
Product Warranty Status: Apple Limited Warranty Body is Damaged or has Dents No
Issue Reported by Customer: Screw Heads are Damaged or Missing No

Category Description SIM Tray is Damaged or Missing No

Other Accessories Received

Cover No
Touch ID issue
Adaptor No

Cosmetic Condition of Product:

regular usage marks, data loss, internal need to be checked

Terms and Conditions:

*Subject to Engineer’s inspection.

*Quality program repairs will not cover all defective parts on non-chargeable basis. Only parts covered under quality program will be covered as
non-chargeable post inspection is completed by engineer.
AASP shall receive customer devices without opening and diagnosed later.
Contact details provided by the Customer will be shared to Apple for and/or feedback.
Repair (In-warranty/ Out-Warranty) cannot be cancelled once repair is logged in with Apple.
The Service Provider will not be responsible for any data loss, screen guard, wear and tear, and no warranty for liquid/physical damages, and
unauthorised modifications found in the device.
The Service Provider/Apple shall take utmost care while handling units for repair/service/replacement, however while returning product to the
Customer Any portion of a module that is visible (on the exterior of a product) may contain minor surface scratches and/or dents.
The defective parts replaced while undertaking the repairs of the product will not be returned to the customer, if customer wants the defective
parts, customer has to intimate to AASP for the same during device submission and is liable to pay the stock price offered by AASP. The Replaced
Parts would carry a manufacturer warranty of 90 days as per the Apple Policy.
Before submitting your Apple Product for service, you should maintain a separate backup copy of the contents of its storage media, remove all
personal information that you want to protect and disable all security passwords.
DURING SERVICE THE CONTENTS OF THE STORAGE MEDIA WILL BE DELETED AND REFORMATTED. AASP ARE NOT RESPONSIBLE FOR ANY LOSS OF
SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE STORAGE MEDIA OR ANY OTHER PART OF THE APPLE PRODUCT
SERVICED.
The AASP shall not be obliged to undertake repair of products found waterlogged, liquid damaged or tempered.
In case of any Accidental damage or Liquid damage found in your device while doing Micro Inspection at our centre/Apple Repair Centre then,
AASP/Apple Repair Centre will seek your authorisation for additional costs for completing service, Repair will process under Out of Warranty
services and customer has to pay Exchange/Stock Prices of device, If you decline permission, AASP/Apple Repair Centre may return your product
un-repaired in the damaged condition itself, AASP/Apple Repair Centre will not be responsible for returning the product in the same condition as
received from the customer. Deterioration to normal functioning, including a total shutdown of the device can happen in such scenarios.
In case of any Tempering/Unauthorised modification if found within the device at Apple Repair Centre, the warranty will be void, if any dispute

(27-01-2025 17:18) (27-01-2025 17:18)

Authorized Signatory Customer's Signature
(Abhijeet Avanure)

Need Help? Click here, to get the support you need for all the Apple products you love - all in one place.
 Service Record

found within the device, warranty or out of warranty service will be declined and the final decision shall be of the Apple Repair Centre in such
cases, Apple Repair Centre may return your product un-repaired in the damaged condition itself, AASP/Apple Repair Centre will not be responsible
for returning the product in the same condition as received from the customer, Deterioration to normal functioning, including a total shutdown of
the device can happen in such scenarios, also AASP/Apple Repair Centre may not be able to provide any service on this unit in future.
In case of any Tempering/Unauthorised Modification found While doing micro inspection at our centre then AASP will not be able to provide any
service on this unit. device will be return back to customer un-repaired in the damaged condition itself, AASP will not be responsible for returning
the product in the same condition as received from the customer, Deterioration to normal functioning, including a total shutdown of the device can
happen in such scenarios, also AASP/Apple Repair Centre may not be able to provide any service on this unit in future.
While submitting device (warranty/Out of Warranty) if there is any damage are present Then there may be a chance while opening/servicing your
device by AASP/Apple Repair Centre that damage may be increased or any other hardware issue May appeared, for that AASP/Apple Repair Centre
is not responsible.
While submitting device Remove any SIM card, case, screen protector or accessories from your device. As a part of repair AASP may have to
remove and discard such accessories, in such cases AASP is not responsible for any damage or loss of SIM card, case, screen protector or
accessories.
The charges for labour as well as spares used for non-warranty repair shall be as per the applicable price lists approved and recommended by
Apple.
The Estimate price given at the time of acceptance of the Product to repairs are Provisional and may vary at the time of detailed inspection. Should
the final expected charges be more than the initial estimate, the AASP will proceed only after taking the approval of the Customer.
In the event the final estimate/Re-Quote from AASP/Apple Repair Centre is not approved by the customer within 2 days, the device will be return
back to customer "as is condition (partly repaired/un-repaired)" in the damaged condition itself, AASP/Apple Repair Centre will not be responsible
for returning the product in the same condition as received from the customer, Deterioration to normal functioning, including a total shutdown of
the device can happen in such scenarios.
The AASP shall make all efforts to ensure that the product is repaired within 7 working days from the receipt of faulty product. At times however,
due to non-availability/shortage of critical spare parts or complicated fault, the repair turnaround time may take longer than the indicated while
accepting the machine for repair. The AASP will not be responsible for any loss/losses whatsoever in the event of the delay in repair for such
aforementioned reasons.
For Same day Display/Battery repair for iOS products, the Turn Around Time may be depending upon the scenario and intensity of the issue and
stock availability.
The AASP is not liable for any delays, non-performance, failure or non-delivery of the product due to contingencies arising from any force measure,
act of God, storm, earthquake, accident, strikes, lockout, industrial dispute, labour trouble, transportation embargo, imminence or the existence of
any state emergency, war, civil commotion right, approval or imposition of sanctions or any measure taken by government which renders it
impossible or impractical for AASP to perform supply, service or deliver the Product to the Customer.
The customer shall take the delivery of the Product within 30 (Thirty) days of intimation (either by Phone call or through Email or Text
Message/WhatsApp Message) from AASP. In the event the delivery is not taken by the customer, the AASP reserves the right to Auction the Product
to recover the repair/ storage charges.
Following warranty service your Apple Product or a replacement product will be returned to you as your Apple Product was configured when
originally purchased, subject to applicable updates. Apple may install system software updates as part of warranty service that will prevent the
Apple Product from reverting to an earlier version of the system software. Third party applications installed on the Apple Product may not be
compatible or work with the Apple Product as a result of the system software update. You will be responsible for reinstalling all other software
programs, data and information. Recovery and reinstallation of other software programs, data and information are not covered under warranty.
The Customer must produce the Original Service or Digital Service Report at the time of taking the delivery. The AASP reserves the right to refuse
delivery upon non-production of the original service report, if you fail to provide, AASP reserves the right to retain the product till it is provided.
AASP may at its sole discretion consider alternative modes to verify the authenticity of the customer and choose to deliver the product only after
verifying the credentials of the customer.
AASP acts as intermediary between APPLE INDIA Pvt Ltd, and customer – where decision making authorities on repair / replacement / any other
deliverables is solemnly by APPLE INDIA PVT. LTD.
For any payments refund if repair/service got cancelled for any reason, amount will be transferred only through Bank Transfer to customer account
in 4-5 bank working days (after customer provided their bank details).
Vintage- Products are considered vintage when Apple stopped distributing them for sale more than 5 and less than 7 years ago, If, product is
vintage repairs are only possible depending on part availability, Apple is not refusing to support the customer vintage product. But service
inventory is no longer available from Apple to perform repair service on older product lines.
This equipment is accepted subject to repair terms and conditions mentioned above and/or on website, printed overleaf or attached in e-mail along
with digital service report and digital delivery report sent on customer email ID.
By accepting the Service report, it is deemed that the Customer agrees to all the terms and conditions mentioned in the Service Report.
By providing a telephone number and/or e-mail address, you authorize {“Venus Data Products Pvt Ltd”} to share your contact information with
Apple and to contact you for the purpose of the service/case review and/or feedback. To learn how Apple safeguards your personal information,
please review the Apple Customer Privacy Policy at www.apple.com/legal/privacy. To review and update your personal contact information, visit
www.apple.com/contact/myinfo.

(27-01-2025 17:18) (27-01-2025 17:18)

Authorized Signatory Customer's Signature
(Abhijeet Avanure)

Need Help? Click here, to get the support you need for all the Apple products you love - all in one place.