PRAKASH TALUR
(732)-789-6757|[email protected]|https://www.linkedin.com/in/talur/
Experienced Information Technology and Data Management professional specializing in delivering
business capability solutions through innovative transformational strategies. Recognized for adeptly
integrating diverse platforms and leveraging current trends to drive essential business strategies,
providing a competitive edge.
Experience Highlights
Extensive technical leadership, delivery and program management experience in
telecommunications, retail, finance, marketing and R&D industries.
Proven ability to deliver major strategic initiatives and complex projects to meet business objectives
and realize business benefits. Led high performance teams to meet aggressive schedules despite
adverse staffing and budget fluctuations. Consistently delivered high quality results on time and
within budget.
Effectively managed multi-million-dollar programs and platforms across organizational boundaries
including out-sourced components. Led geographically diverse teams to deliver complex global
telecommunication solutions and operation support systems.
Complete software life cycle management for a wide range of projects including operations/business
support systems, network management.
Specialization in SDLC, Data Platforms, Data Governance, Data Strategy, Data Analysis, Data
Integration, Program Management, Audit & Compliance, and Delivery.
Consistently rated as top performer in the senior management population. Patents, multiple success
awards and CIO award recipient.
Professional Skills:
Process Design and Engineering | Business and Requirements analysis | Communication planning | Risk
mitigation | Problem solving | Resource Planning | Delivery Management | Vendor management |
Machine Learning| Automation | Data Platforms | SQL | ETL | ELT | Data Integration | Data Vending |
Data Analytics | Data Transformation | Data Strategy and Roadmaps | Data Governance | Data Science |
Big Data | Telecom Business Products and Services | Agile-SAFe scrum practitioner | Knowledge
Management
Work History
Delivery Manager, Tech Mahindra 2018 – 2023
@ AT&T Middletown, NJ
I led the enhancement of client experience and retention at AT&T Middletown, NJ, overseeing Express
Ticketing, Diagnose as a Service, IVR auto Scheduling, Application Front Door, and technology Proof of
Concept for the operations platform. Achievements:
Led a team of 3 IT professionals, developing and deploying DaaS for Express Ticketing, reducing call
center calls by 1-2% and improving diagnostic feedback.
Implemented IVR automation, facilitating appointment scheduling and reducing customer wait times
on calls, contributing to higher customer satisfaction and retention.
Collaborated with clients, finance, and business teams to develop high-level business cases for
automation and enhancing client experience and retention.
Streamlined processes and documented methods, leading to a reduction in monthly ticket
generation.
Actively participated in PI and ART planning and discussions, contributing to project success.
@ CenturyLink (Lumen) Littleton, CO
I took the lead in analyzing, integrating, and migrating a wide array of data sources to the Finance
Revenue Details (FRD) platform on AWS, yielding significant accomplishments:
Produced comprehensive field analysis documents, resulting in the creation of top-notch scripts and
ETL code. This optimization significantly reduced data processing time and costs.
Thoroughly validated intricate credit/debit payments and taxes, elevating financial precision and
contributing to revenue recovery.
Methodically identified and resolved data discrepancies, culminating in an impressive 99.9% data
accuracy rate.
Acted as a vital conduit between architects and the business team, ensuring seamless alignment of
technology with overarching business objectives.
Successfully implemented a sophisticated layered architecture for streamlined billing data
acquisition and analysis.
Notably, delivered the complex FRD project ahead of schedule, resulting in a remarkable 10% cost
savings across the overall budget.
@ Verizon Wireless Basking Ridge, NJ
Responsible for managing key programs including System of Insight/System of Engagement Integration,
Customer DNA deduced using AI/ML for personalized marketing strategies, Intent HQ AI Analytics POC,
System of Insight Workshop, and coordinating Architecture, Requirements, Platform AWS, and System
Engineering teams.
Managed System of Insight IT team, delivered quality Customer DNA deduced from small/big data.
Successfully developed, tested, and deploy on time in budget which added to our BOGO holiday
deals.
Conducted Business/Marketing workshop to relay customer current pain points and determine high
level business use cases.
Successfully identified and mapped existing wireline customer market insights to cater to wireless
business use cases.
Organized collaboration between System of Insight and System of Engagement teams to streamline
insights, resulting in a viable product developed by the System of Engagement team benefiting our
customers.
Service Delivery Manager, IBM Global Business Services 2014 – 2018
@ AT&T Account, Middletown, NJ
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Role and responsibility same as Senior Technical Director AT&T below, multiple organizations
outsourced to IBM.
Senior Technical Director, AT&T 2008 - 2014
@Service Delivery, Enterprise Data Management SE, Audit and Compliance |AT&T, Middletown, NJ
As a core team member at AT&T Business Services, I led the evolution of our enterprise data
management platform over 11 years. This initiative transformed our ESS (Enterprise Support Systems)
strategy from application-driven to data-driven, providing near real-time integrated data services from
200+ backend systems to 100+ client systems, supporting functions like sales, ordering, provisioning,
maintenance, and billing.
Led multi-disciplined teams in designing and developing this critical transformation.
Achieved flawless project deliveries, averaging 500+ projects and 500+ CRs, totaling approximately
600,000 hours or $30 million annually. This significantly benefited strategic programs.
Mentored and grew the team from 12 resources to over 900 members with a global presence.
Acted as a distinguished Subject Matter Expert, contributing extensive knowledge across ABS
domains, enabling robust solutions.
Conceptualized, Designed, and Deployed a Global Access Management System, saving $3 million in
the first year and $1.5 million annually thereafter. The solution eliminated manual data propagation
and reduced fallouts.
Spearheaded the implementation and adoption of Data Governance, Storage, and Vending Policies
across the enterprise, achieving 100% adoption on new projects.
Ensured accountability of vendor partner teams, improving tracking of estimates and solutions, and
evaluating data management proofs of concepts.
Oversaw two transformation phases, transitioning from batch processing to near real-time data
vending and legacy web services to rationalized APIs. Also, pivoted to microservices for digital
platform clients.
Led compliance and security audits for 19 applications, achieving an excellent rating with only two
recommendations necessary to close.
Received the CIO award for the Database of Record Program (DBOR).
My role significantly advanced data management capabilities, drove cost savings, and contributed to
strategic programs' success at AT&T Business Services.
Principal System Architect, AT&T 2003 – 2008
@ Global Computing Platform- SE, Dev, Test automation and Monitoring |AT&T, Middletown, NJ
I provided leadership and management for an engineering team, ensuring the timely and budget-
conscious delivery of high-quality software solutions. My responsibilities encompassed:
Leading a team of 7 engineers, overseeing their work to guarantee the delivery of top-notch
software solutions within set timelines and budgets.
Actively participating in the design, development, and thorough testing of software solutions.
Developing and maintaining technical roadmaps, architectural designs, and comprehensive project
plans to guide the team effectively.
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Identifying and efficiently resolving technical challenges, fostering collaboration among cross-
functional teams to accomplish project objectives.
Offering robust technical leadership and mentorship to nurture the growth and capabilities of the
engineering team.
Development Supervisor, Thomson Reuters (ILX) 1995 - 2002
@ Communications | Thomson Financial, New York, NY
I actively led the architecture, design, and development of IT solutions to parse real-time data feeds
from influential sources like NYSE, Dow Jones, S&P, Reuters, and Stockbroker Workstation Broadcast.
My pivotal roles included:
Engaging in regular meetings with representatives from source feed providers such as Dow Jones,
S&P, Thomson Reuters, and Bloomberg. These interactions were vital for comprehending feed
specifications and conducting in-depth analyses of data requirements.
Personally developing data connectors, harnessing an array of programming languages and
technologies. This included proficiency in C, C++, with a strong emphasis on adhering to Object-
Oriented Programming and Object-Oriented Design principles. Additionally, I actively leveraged Java
Scripting, Perl, Sed, Awk, and Unix/Linux Shell Scripting. These connectors were meticulously
engineered to harness socket programming and semaphores, facilitating seamless reading and
writing to shared memory.
Initiating the implementation of the Stop State Indicator (SSI) in strict alignment with stock exchange
specifications. This innovative addition empowered stockbrokers with the capability to receive real-
time alerts based on preset stock values, thereby significantly enhancing their decision-making
capabilities.
Leading the execution of Proof of Concept processes. I conducted comprehensive assessments of
Cisco local and distributed directors, exploring various protocols such as round-robin, persistent,
weighted, and least loaded. These evaluations were pivotal in gauging the potential to meet the
specific needs of both the business and its valued customers.
Assuming direct responsibilities for the deployment and configuration of Cisco switches, routers, and
load balancers, spanning Local Director, Distributed Director, and Hydraweb. Moreover, I took an
active role in optimizing TCP/IP and X25 protocols to efficiently route data traffic across local and
geographically dispersed sites.
My multifaceted and hands-on role played a decisive role in achieving the seamless integration of real-
time data feeds from esteemed sources. This, in turn, significantly empowered stockbrokers and
ensured the uninterrupted flow of data across diverse locations.
Education
Master of Science, Computer Science, School of Science, Monmouth University, West Long Branch,
NJ
Bachelor of Engineering, Electrical Engineering, R.V. College of Engineering, Bangalore University,
Bangalore, India
Training / Certifications
Harvard Certificates in Management Mentor Budgeting and Peoples Manager
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Certified in Quality Stage Essentials and DataStage Essentials for Server Edition
Completed comprehensive trainings in Azure, AWS, C, Python, Data Science, Big Data, Cybersecurity,
ATT/IBM - Agile, SAFe 4.5, Scrum, Six Sigma, SPI/GDPR certified
The Cloud Boot camp - Intensive Cloud Hands On Training - Jun/2023 (Multicloud migration AWS:
S3/GCP: Docker, Kubernetes, MySQL, Terraform)
Recognition
CIO Award for “Database of Records” - Enterprise Data Fabric Program
AT&T Award for MoW EVPN Billing Audit Inventory Retrieval Program
Patents
AT&T Methods For End-To-End Synchronization For Networking Arrangements (2005-0030)
AT&T Automated Extraction And Load Process To Target Databases (2005-0281)
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