ES491-LM238-Lecture Notes - Lecture 2
ES491-LM238-Lecture Notes - Lecture 2
Questionnaire design
• A questionnaire is a formalized set of questions for
obtaining information from respondents.
A device for securing answers to questions by using a
form which the respondent fills in himself.
Normally used where one cannot see personally all
the people from whom he desires responses or where
there is no particular reason to see them personally.
Can be used to collect:
Beliefs: what is right or wrong?
Attitude: what they want?
Behavior: what do they do?
Characteristics of users
Questionnaire Objectives
Characteristics of a Good Questionnaire:
It must translate the information needed into a set 1. It seeks only that data which cannot be obtained from the
of specific questions that the respondents can and resources like books, reports and records.
will answer. 2. It is as short as possible, only long enough to get the essential
data.
A questionnaire must uplift, motivate, and
3. It is attractive in appearance, nearly arranged and clearly
encourage the respondent to become involved in
duplicated or printed.
the interview, to cooperate, and to complete the 4. Directions are clear and complete, important terms are clarified.
interview. 5. The questions are objective, with no clues, hints or suggestions.
A questionnaire should minimize response error. 6. Questions are presented in a order from simple to complex.
7. Double negatives, adverbs and descriptive adjectives are
avoided.
8. Double barreled questions or putting two questions in one
question are also avoided.
9. The questions carry adequate number of alternatives.
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Questionnaire Design
Questions may take two general forms:
“Open ended” questions, which the subject answers in
his own words, or
“closed” questions, which are answered by choosing
from a number of fixed alternative responses.
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DICHOTOMOUS YES/NO
MULTIPLE ONE/MANY
CHOICE RESPONSES
ODD/EVEN
RATING SCALES
NUMBERS
MARKS OUT
RATIO DATA
OF TEN
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Open-ended Questions
Types of Questions in a Questionnaire Questions that allow the respondent to answer in
1. Open-ended Questions their own words.
2. Close-ended Questions Preferred in gathering qualitative data and provides
3. Focused Questions
richer, more detailed responses.
4. Catch-all Questions Examples:
5. Hypothetical Questions • What do you like most about our product?
6. Leading Questions
• How would you describe your experience with
customer service?
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Leading Questions
Questionnaire – steps in designing
Questions that suggest or imply a particular answer,
often influencing the respondent's response. Used to
guide the respondent toward a desired response. Physical
Problem Sequence characteristics
Examples:
How much do you love the convenience of our
Target
product? respondents Wordings Approval
Don’t you agree that our customer service is
excellent?
Number Pilot Final
of Q Type of Q study draft
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Data Processing…
them
- Stages
o Types
• Field editing
• In house or central editing
Data Processing…
o Types
• Numerical
• Alphabetical
• Alpha-numerical
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o Guidelines
• Table name and number, Headings – rows &
columns
• Unit of measurement
• Source of data and Explanatory note
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Graphic Presentation
• Data can be presented effectively for quick and clear
understanding in any forms of graphs.
• Pie chart
• Bar graph
• Line graph
• Histograms Pie chart
Sales
• Methods 8%
• Manual 12% 1st Qtr
60%
• Machine 2nd Qtr
20% 3rd Qtr
4th Qtr
44
14 14
Series 3 Series 3
12 12
Series 2 Series 2
10 10
Series 1 Series 1
8 8
6 6
4 4
2 2
0 0
45 46
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SCALES OF MEASUREMENT
Ordinal scale
The type of analysis to use on a given set of data and the The data can be classified into non-numerical or named
relevant forms of data presentation or display is based on the categories and inherent order exists among the response
scale of measurement of the data. categories.
These scales includes nominal, ordinal and numerical. Data are compared and contrasted to determine those that are
greater than(>) compared to less than (<) within the data set
Nominal scale but not equal to “=“
Nominal scale is simply a system of assigning number symbols to This scale have only a rank meaning and the appropriate
events in order to label them and assigning them to categories. measure of central tendency is the median while a percentile or
Nominal scales provide convenient ways of keeping track of quartile measure is used for measuring dispersion.
people, objects and events and have no quantitative value. Numerical scale
For example, The numbers represent the possible response categories.
• Asign “0” to represent a male and if female assign to “1”. • Interval Scale
• Also, you can record “Yes or No” answers to a question as “0” • Ratio Scale
and “1” Mean is the appropriate measure of central tendency, while standard
• Numbers of players jersey deviation is the most widely used measure of dispersion.
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Arithmetic Mean
Measures of Central Tendency Value is obtained by dividing the sum by total
number Individual distribution
Measures
A.M = sum of values of all items
--------------------------------
Number of items
Mathematical Positional
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Median Mode
Is the middle value of a series when the data of a series The value of a variable which occurs most frequently
is arranged in ascending or descending order. It divides
Mode is particularly useful in the study of popular
the series in two parts
sizes. E.g. The most preferred size of shoes.
Mode is a positional average and is not affected by the
values of extreme items
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Parametric Test
The test you choose depends on level of measurement: T-test - sample size is less than 30
test the mean of one population against the standard
Independent Dependent Statistical Test
two independent variable
Dichotomous Interval-ratio Independent Samples t-test discrete
Dichotomous
Z test – above 30
Nominal Nominal Cross Tabs single proportion
Dichotomous Dichotomous
difference of proportion- two population
Nominal Interval-ratio ANOVA single mean on specific value of population mean
Dichotomous Dichotomous
single variance
Interval-ratio Interval-ratio Correlation and OLS Regression equality of variance
Dichotomous F test - ratio of variance of 2 samples
ANOVA
variance of two means
compare 2 population variance
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Trend
A trend is a pattern of gradual change in a condition,
output, or process, or an average or general tendency of
a series of data points to move in a certain direction
over time, represented by a line or curve on a graph.
To follow a trend you must not only be aware of what is
currently happening but also be astute enough to
predict what is going to happen in the future.
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Adults and children tested for Maralia, 2008–2011 Adults on ART and children on ART, 2011
200 200
180
# of people (Hundreds)
180
# of people (in thousands)
160 160
140
140
120
120 100
# adults on ART # adults on ART
100 80
# children on ART # children on ART
80 60
60 40
40 20
0
20
0
2008 2009 2010 2011 69
70
69 70
Types of Charts
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77
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Dissemination of Results
Avoid Plagiarism
• Cite
• Paraphrase
• Quoting “ “
• Citing quotes
• Citing own material – self citation
• Referencing
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