Attachment
Attachment
Level-
Based on March 2022, Version 1 Unit of
Competence
March 2022
Adama, Ethiopia
Table of Contents
LO #1- DEVELOP MORALITY............................................................................................................................. 1
INSTRUCTION SHEET........................................................................................................................................... 1
INFORMATION SHEET-1 DEVELOPING THE CONCEPTS OF MORALITY........................................................................2
Self-Check: - 1.............................................................................................................................................. 5
INFORMATION SHEET-2 IDENTIFYING MORAL PRINCIPLES.....................................................................................6
Self-Check 2............................................................................................................................................... 10
INFORMATION SHEET-3 IDENTIFYING THE SIMILARITY AND DIFFERENCE BETWEEN ETHICS AND MORALITY..............11
Self-Check 3............................................................................................................................................... 15
INFORMATION SHEET-4 DESCRIBING TYPES OF VIRTUES.......................................................................................16
Self-Check 4............................................................................................................................................... 20
INFORMATION SHEET-5 APPLYING MORAL VALUES IN WORK PLACE.......................................................................21
Self-Check 5............................................................................................................................................... 24
INFORMATION SHEET-6 PRACTICING OF MULTICULTURALISM...............................................................................25
Self-Check 6............................................................................................................................................... 34
Instruction Sheet
This learning guide is developed to provide you the necessary information regarding
the following content coverage and topics –
This guide will also assist you to attain the learning outcome stated in the cover page.
Specifically, upon completion of this Learning Guide, you will be able to –
Learning Instructions:
Morality comes from a Latin word “mores” meaning custom, habit, manner, character or
proper behavior. Therefore, the manners you learn like politeness of behavior, way of
saluting, or giving helpful hands for elders, showing sympathy to people during sadness
are valued as morality. Even if what are considered good and bad differs in different
societies, learning moral values is significantly important in a society, because it helps
individuals or groups to live together in peace and unity.
Those principles and values that actually guide, for better or worse, an individual ‘s
personal conduct (Guy, 2001)
Morality is the informal system of rational beings by which they govern their
behavior in order to lesson harm or evil and do good, this system, although
informal, enjoys amazing agreement across time and cultures concerning moral
rules, moral ideas and moral virtues (Madden, 2000)
Hence, learning about morality which involves what we ought to do, right and wrong, good
and bad helps us to adjust ourselves in a society we are living in.
ii. Nature: Morality determined by relation between human being and nature.
Natural morality has been prevalent in all primitive cultures, such as that of the
Native American, and in cultures of the Far East.
iv. Society: Morality determined by relation between human being and society. It is
probably the most important aspect of morality; in that it cuts across all of the
other aspects and is found in more ethical systems than any of the others. For a
majority of ethicists, the most important human moral issues arise when human
beings come together in social groups and begin to conflict with one another.
Even though the Jewish and Christian ethical systems, for example, importune
human beings to love and obey God, both faiths, in all of their divisions and
sects, have a strong social message.
Humans have a moral sense because their biological makeup determines the presence of
three necessary conditions for ethical behavior:
As long as you think it is acceptable to kill and eat animals, the more abstract argument about
domesticating animals to use as “pets” is not likely to resonate. Domestication is morally
wrong but they are here now and they need our care. Their lives are as important to them as
our lives are to us. Example, are Dolphin’s moral? Some animals are capable of responding to
moral motivations due to their sophisticated cognitive abilities - such as elephants, cetaceans
(whales and dolphins) and primates - and are capable of feeling things like empathy,
compassion, pain and loss of a loved one.
Morality can be considered as having a subjective or objective origin. As objective there are
three possibilities for the origin of value:
iii. Values are part of the ‘furniture’ of the world, independently of human beings.
These possible explanations of the origin of values are expressed in the ‘supernatural theory’,
the theory of ‘natural law’ and ‘objectivism’.
As subjective, the origin of value is related to human beings. Without human beings,
subjectivist theorists argue, there would be no value.
ii. Reflective morality: Reflective morality requires that moral ideas are carefully
examined and tested. Traditional morality can become reflective and dynamic when
those moral ideas that are simply handed down and accepted are subjected to
analysis and criticism.
Morality also overlaps with Law and Religion but shouldn’t be confused with them.
i. Morality and law. Morality and law are not the same although of course they
overlap. Law might be thought of as a public codification of morality for a culture,
although certain laws in that system, or even the system itself, might be deemed
immoral, e.g., apartheid. Law is not a necessary attribute of morality although
morality may well be thought to be a necessary attribute of law.
Generally, morality deals with humans and how they relate to others and the world around
them. It deals with how we treat one another so as to promote what is good and right.
Instructions: Answer all the questions listed below. Illustrations may be necessary to aid
some explanations/answers. Write your answers in the sheet provided in the next page.
1. …………...involves what we ought to do, right and wrong, good and bad helps us
to adjust ourselves in a society
Direction: 2 Give short and precise answer for the following questions .Each question
contain 2%
You can ask you teacher for the copy of the correct answers.
Moral principles are principles based on reason and rationality. They guide us on what we
should do, what qualities we should nourish, and what kind of lives we should look for.
Moreover, the application of moral principles should not be limited to a specific society or
culture.
There are two types of moral principles: absolute and relative. Moral absolutism is an
ethical view that certain actions are intrinsically right or wrong. Moral relativism believes
there are no absolute rules to what are right or wrong, and that moral principles can
change depending on the situation.
Absolute moral principles are based on universal truths about the nature of human beings.
For example, murder is wrong because it goes against the natural order of things. These
are also sometimes called normative moral principles, or those that are generally accepted
by society. Below are some examples of absolute moral principles:
Don't kill.
Speak the truth.
Be careful with what you say and do to others.
Respect the property of others.
Relative moral principles are based on opinions and circumstances that may change over
time or from person to person or for different situations. Relative moral principles depend
on a person's beliefs. Relativism is to what people perceive as good or bad in relation to
themselves. In other words, when someone says something is good, in most cases they
are really saying it is good for them, or perhaps it contributes to their well-being. Below are
some examples of relative moral principles including:
Moral principles are important for society because they help people learn how to get along
and live well with each other. They teach us that all human beings deserve the same
rights, which is why it's not okay to discriminate against someone based on their ethnicity
or race. People who follow moral principles also tend to have a better quality of life than
those who don't.
Moral principles can also impact an individual's identity and sense of self-worth. For
example, someone who is honest may feel that they are a good person because they
follow the moral principle to be truthful at all times. And for people with strong values about
equality, it might make them feel better about themselves when they don't discriminate
against people who are different from them.
In general, moral principles are beneficial both to society and the individual person.
However, blindly following moral principles without considering their origin or using your
judgment based on the situation can be problematic. The best course of action is usually
to adhere to a set of moral principles that align with your beliefs and society as a whole but
to also consider each situation individually and weigh the cost of adhering to your morals
in terms of its impact on other individuals.
Think about what you would do when faced with an ethical dilemma and why
you would make those decisions.
Ask yourself what you think is right or wrong and make sure that your actions
are in line with those thoughts.
Watch out for double standards, like being nice to one person while not being
so kind to another.
If it helps, write down a list of moral principles and post them where they're
easy to see, like on a mirror or in your workspace.
Don't worry if you're not perfectly adhering to your moral principles. The
important thing is that you are trying your best.
Moral (character) education, then, encompasses deliberate efforts to help the young learn,
practice, and apply moral virtues and character habits that will help them individually live
good lives – and at the same time become productive, contributing citizens.
Examples of Legal judgments of good moral character at school or college can include
consideration of honesty, trustworthiness, diligence, reliability, respect for the law,
integrity, candour, discretion, observance of fiduciary duty, and respect for the rights of
others, absence of hatred and racism, fiscal responsibility, mental and emotional stability
Morality, whatever else may be said about it, is about things over which we have control
that lead to bettering human life. It is different in every society, and is a convenient term for
socially apply habits. Moral is how your employees feel about coming to work every day,
how they approach their assigned tasks, and their attitude about the direction the company
is taking. Put simply, employee morale is the culmination of job satisfaction, life outlook,
and attitude.
Having moral character in the workplace helps you to become the type of leader who
inspires your employees. It keeps you in tune with their needs and gives you the urge to
Instructions: Answer all the questions listed below. Illustrations may be necessary to aid
some explanations/answers. Write your answers in the sheet provided in the next page.
Violation of morality brings social and religious condemnation or guilt of conscience that ache
you inside. Therefore, your morality is a general reflection showing to what extent you are
attached to the generally accepted behavior or norms of the society. Ethics refers to the well-
founded standards of a society about what is “right” and “wrong”, usually in terms of rights,
obligations, and benefits to the society, fairness, or specific virtues such as like honesty,
compassion, and loyalty. All these things are considered ethical because they are supported
by well-founded reasons.
For instance, lifesaving abortion is an ethical value for a practitioner doctor while for an
individual in a society could be considered immoral to terminate the fetus. In both cases, for
the doctor it is a professional ethics that is considered good to save the life of the troubled
pregnant woman and on the other hand it could be bad to hear even about abortion for an
individual who believes the action to be immoral.
When ethics represents the judgment of right and wrong, Morality helps support
it by refinements.
Ethics studies the behavior, and Morality provides the practical guidance of that
behavior.
Both the terms are used to indicate a fine line between what activities should be
considered good and what should be considered bad.
Both ethics and morality work side by side to make the learning of good
activities faster.
Both concepts help any individual to be a better person.
Both these qualities are desirable for a person.
Both the terms are interconnected in the way that Morality helps keep alive the
essence of ethics and its value.
Both ethics and morals are rules or principles which govern how we perceive
right or wrong
Root word Mos which means custom Ethitos which means character
Governed By Social and cultural norms Individual or Legal and
Professional norms
Deals with Principles of right and wrong Right and wrong conduct
Applicability in No (legally not to be obligated) Yes (legality is applied)
Business
Consistency Morals may differ from society to Ethics are generally uniform.
society and culture to culture.
Expression Morals are expressed in the Ethics are abstract.
form of general rules and
statements.
Freedom to No Yes
think and
choose
Perspective seen from the perspective of an dependent on the prism of
individual. others
Change Change in Morality depends on there will be some degree of
Source
https://www.youtube.com/watch?v=Xki2fRA0bY8
Case Study
Idris and Mentewabe are shop-keepers in the neighborhood. Both of them had lived for long
in our neighborhood. These days they are busy in collecting sugar from kebele distribution
shops in collaboration with corrupted staffs and claim to make in their terms “good business “
by selling to contraband traders with a lucrative profit. So being greedy they had no heart to
even set aside one quintal for the troubled neighbors and always respond sequar yelem! (no
sugar).
Activity
i. Form a group of five and discuss from the ethical aspects and morality of the
behaviors of Indris and Mentewabe.
ii. Where does their business ethics lay and morality towards their neighbors they
have lived together so long?
Instructions: Answer all the questions listed below. Illustrations may be necessary to aid
some explanations/answers. Write your answers in the sheet provided in the next page.
Direction:1 Fill the appropriate words for the following questions .Each question
contains 2%
Direction:2 Give short and precise answer for the following questions .Each question
contain 4%
You can ask you teacher for the copy of the correct answers.
Describing Virtues
Virtues mean goodness or the state of being good. An example of goodness is volunteering
to serve meals at a homeless shelter. Virtues are also attitudes or character that enables us
to be and to act in ways that develop our highest potential. They enable us to pursue the
ideals we have adopted. Honesty, courage, compassion, generosity, fidelity, integrity,
fairness, self-control, and prudence are all examples of virtues.
Types of Virtues
Moral virtue:
Moral virtue is the disposition or tendency to do the right thing and avoid doing wrong. We
develop this disposition over time and through training. In other words, a good character is
an achievement, not a natural endowment. “Doing right” becomes second nature to us, if
we have developed our moral character properly. We must strive to achieve a virtuous
character, and we do this by constantly practicing the virtues and thereby developing a
good character.
The four fundamental moral virtues are courage, temperance, justice and prudence. A
courageous person shows just the right amount of bravery and displays a virtuous
character. Only reason can tell us what is exactly the right amount of bravery, and once it
does, a person must practice and develop the virtue of courage so that acting
courageously becomes habitual.
There are also other moral virtues include: trustworthiness, honesty, generosity, civility,
sincerity, gentleness, reliability, warmth, dependability, cooperativeness, empathy, tact,
kindness, tolerance, benevolence, etc.
Civic Virtues:
Civic virtue is an important concept in many contemporary societies, and it has been for a
long time. Essentially, civic virtue means that individuals have a duty to their communities
and their societies that they should place above their own desires.
There are a number of important civic virtue characteristics that must be understood to get
a full picture of what civic virtue is and how it works in practice. These include:
Self-sacrifice: Putting the needs of a community over one's own needs is one
of the most deeply rooted parts of civic virtue.
Participation: Participation in government and in the community is part of what
makes one a good citizen.
Doing one's part: The idea of civic virtue is that each individual has their own
duties that help make society function as well as possible.
Cooperation: Being a cooperative member of society, obeying the law, and
working well with others are some of the things that proponents of civic virtue
promote
Civility: is a social virtue that is indispensable to open political discourse and
reasoned disagreement. A civil person is willing to engage others in respectful
iv. Justice and fairness. Includes equity and demonstrating due process.
vi. Civic virtue and citizenship. Being socially conscious. Demonstrating concern
for one’s community.
Spiritual virtues can be summarized by the words “Faith, hope, and love”
oriented towards God.
Instructions: Answer all the questions listed below. Illustrations may be necessary to aid
some explanations/answers. Write your answers in the sheet provided in the next page.
2. ………….. is the disposition or tendency to do the right thing and avoid doing wrong.
Moral values are relative values that protect life and are respectful of the dual life value of
self and others. The great moral values, such as truth, freedom, charity, etc., have one
thing in common. When they are functioning correctly, they are life protecting or life
enhancing for all. But they are still relative values. Our relative moral values must be
constantly examined to make sure that they are always performing their life-protecting
mission.
i. Autonomy
The ability to work in a way that is most conducive to performing at your best is something
both you and the company may value. As an employee, you may want to feel empowered
to make decisions and take action. Many companies prefer to give you the flexibility to
work at your own pace and in your own way as long as you continue to meet satisfactory
performance standards.
ii. Integrity
Valuing integrity in the workplace means that you strive to do the right thing, even when
you think no one is looking. You may also value honesty, transparency and a commitment
to doing what’s best for your clients, customers, teammates and company.
iii. Innovation
Challenge yourself to see what’s possible to better meet the needs of your team, your
customers and your company. You are a work in progress, striving to improve and do
better. Think of creative ways to solve tough problems. Take calculated risks. Finding new
ways to solve a problem moves the company
iv. Growth
Many people and companies believe that the growth of a company comes with the
professional growth of the team. Valuing growth means that you have to drive to
continuously improve both yourself and the business. Growth is based on mutual success
v. Service
i. Actions
Moral judgements are not passed upon all kinds of action, but only upon conduct. But
conduct or willed action has two aspects. It is will and it is action, it involves
ii. Intensions
Intention is the object of moral Judgement. It includes the motive or the idea of the end as
well as the idea of the means. An action is good if its intention is good, in other words, if
the end as well as the means adopted is good. The end never justifies the means. Thus
the motive alone does not determine the moral quality of an action.
Intention is the object of moral judgement. It is intention including motive that determines
the moral quality of an action. An action is right when the intention of the agent is good. An
action is bad or wrong when the motive or the end and the means are good; an action is
wrong if either of them is "bad.
iii. Situations
The possibility to make judgments as to how one ought to act in concrete situations
requires antecedent moral principles. In the absence of such principles there is no rational
basis for making such judgments. The possibility to make judgments as to how one ought
to act in concrete situations implies:
iv. Character
For example, People articulate a moral judgment when they say that an action is right or
wrong, that a person is good or bad, or that a situation is just or unjust. Athletes frequently
make moral judgments about moral issues that arise in sports, and such judgments have
been investigated by sport psychologists.
Instructions: Answer all the questions listed below. Illustrations may be necessary to aid
some explanations/answers. Write your answers in the sheet provided in the next page.
1. _________Which of the following common core values find new ways to solve a
problem and improve the productivity of the company?
2._________ is relative values that protect life and are respectful of the dual life value of
Direction: 2 Give short and precise answer for the following questions. Each question
contain 4%
You can ask you teacher for the copy of the correct answers.
Culture is a broad term that encompasses various unique ways of doing things in a certain
society. It can be divided as material and immaterial culture. Material culture includes
Culture reflects the moral and ethical beliefs and standards that speak to how people
should behave and interact with others. They act as prescriptions for correct and moral
behavior, lend meaning and coherence to life, and provide a means of achieving a sense
of integrity, safety, and belonging.
Normative ethical relativism theory says that the moral rightness and wrongness of actions
varies from society to society and that there are no absolute universal moral standards
binding on all men at all times. Each culture establishes the basic values and principles
that serve as the foundation for morality
Despite various styles, unique ways of getting things done, it is however, important to treat
all cultures equally. Because, having cultural diversity means having different dressing
styles, traditional foods, cultural dances etc. making; for example, Ethiopia beautiful and
interesting country
Culture is fairly nebulous and subjective but culture comprises a few specific elements:
artifacts, stories, rituals, heroes, symbols, beliefs, attitudes and values.
Artefacts
Are physical items found to have particular symbolism for a company. This could include
an early product line or the napkin that comprised the original idea for the company.
Artefacts remind us of things created from an earlier time.
Stories
Culture is often disseminated through stories about past events and people. These stories
could be true or elaborations on a nugget of truth. The story might be of heroism or just
plain luck.
Rituals
Heroes
Heroes are the folks other employees look to emulate. These folks could be anyone
throughout the organization, from the founders to new hires. A hero might be a customer
success representative who went out of his or her way to delight a customer or the
programmer who spent a little extra time to make the latest release contain one fewer bug.
These people symbolize and teach others the ideal behaviours and norms of the
workplace culture.
Symbols
Cultural symbols can be found throughout an organization, from how people greet one
another to the clothes each person wears. Symbols can indicate status and trigger certain
behaviours. A military uniform is full of symbols. It tells others who salute first and the
importance of the person wearing it. An office's decor is also filled with symbols. The style
of furniture, items hung and even the colour of the walls all contribute to telling everyone
more about the people who inhabit it.
Beliefs
People within organizations will often have shared beliefs. These beliefs unify the group's
understanding of the world and provide a foundation for action. This can smooth out
communication between subgroups but can also become a blinder if not checked.
Attitudes
Is your organization laid back, rigid, direct or political? Attitudes are the external
manifestations of underlying beliefs that people use to signal to others’ said beliefs. How
do people within your organization treat one another? Are people open to change and new
ideas or is there a rigorous hierarchy that dictates the attitudes of individuals?
Values
Values are the rules that everyone agrees to abide by within the group, and these can be
seen throughout all of the other elements of culture. Cultural values shouldn’t just be a list
6.2 Multiculturalism
It is the view that cultures, races, and ethnicities, particularly those of minority groups,
deserve special acknowledgment of their differences within a dominant political culture.
That acknowledgment can take the forms of recognition of contributions to the cultural life
of the political community as a whole, a demand for special protection under the law for
certain cultural groups, or autonomous rights of governance for certain cultures.
Culture is considered to be the underlying values that direct how people behave. Cultural
diversity in the workplace is a result of practices, values, traditions, or beliefs of employees
based on race, age, ethnicity, religion, or gender.
Economic globalization is one of the driving forces of cultural diversity in the workplace.
The modern workforce is made up of people of different genders, ages, ethnicity, religions,
and nationalities. Employers have realized that workforce diversity provides both material
and intangible benefits.
In order for employers to reap the benefits of cultural diversity in the workplace, they must
communicate their commitment to addressing the challenges of a diverse workforce.
Employers must be seen to be celebrating their employees’ diversity to avoid workplace
issues, like awkwardness and hostility.
When you think about diversity, it can mean a lot of things. Here are just some of the
different types of diversity in the workplace.
Race – Race is may be one of the first things you think of when you think about
diversity. Employees of colour have often faced challenges — getting hired, being
accepted by the co-workers, receiving fair compensation.
Education – Not everyone’s path to employment is the same. Having a mix of
educational backgrounds is a huge asset to an organization, but can also create
conflict.
Ethnicity – As the workforce becomes more and more global, ethnic diversity might
bring about language barriers or cultural differences in how business is carried out.
Gender – According to the World Economic Forum, it will take 208 years to reach
gender equality in the U.S. Cultural diversity in the workplace also applies to
gender.
Religion – Religious diversity can impact your staff’s dress, dietary requirements,
and request for particular days off.
Workers with disabilities – Diversity in the workplace also applies to workers with
disabilities. Whether impairments from vision, learning, or mental health, diversity
comes in many ways. As a result, companies need to ensure that their diversity and
inclusion programs recognize and make provision for the wide spectrum of
disabilities.
There are two primary objections to multiculturalism. One is that multiculturalism privileges
the good of certain groups over the common good, thereby potentially eroding the
common good in favour of a minority interest.
National unity could become impossible if people see themselves as members of ethnic or
racial groups rather than as citizens of a common country. The second is that
multiculturalism undermines the notion of equal individual rights, thereby weakening the
political value of equal treatment. Equal individual rights could be set aside or deprecated
in favour of rights that are possessed by the group
Every company that’s emerged as a positive example of cultural diversity has faced issues
in relation to facilitating people from different groups to work cohesively. HR personnel and
the company’s leadership should be responsive to these issues. The following are some
diversity workplace issues that you might need to address:
Conflict – This occurs when discrimination, prejudice, lack of respect, and racism
are allowed to fester in a workplace. Intolerant attitudes can turn into open conflict if
companies don’t take the correct steps to show that any type of discrimination won’t be
tolerated.
The issues around a diverse workplace can be managed and mitigated if employers take
active steps to ensure that their companies are recognized for tolerance and acceptance.
Address micro-aggressions
The current Ethiopian regime has used the ethnic federalism policy to restructure
Ethiopia’s geopolitical, social and education policies along ethnic and linguistic lines. The
official discourse of Ethiopian ethnic federalism and multicultural policies has emphasized
the liberal values of diversity, tolerance, and recognition of minority groups. However, its
application has resulted in negative ethnicity and social conflicts among different ethnic
groups.
i. Advantages
Skilled migrant labor: A multi ethnic country is a home for many immigrants
with the majority of them being a highly skilled work force. The skilled workforce
brings a mix of cultural experience needed for problem-solving and creating a
strong team.
ii. Disadvantages
The side effects of multiculturalism are limited but still worth to be mentioned:
Religious conflicts: Different religious beliefs bring a lot of conflicts
within the community and can bring tribal clashes.
Instructions: Answer all the questions listed below. Illustrations may be necessary to aid
some explanations/answers. Write your answers in the sheet provided in
the next page.
Direction: 1 Choose the best answer. Each question contains 2%
1. ___________ is both a response to the fact of cultural pluralism in modern
democracies and a way of compensating cultural groups for past exclusion,
discrimination, and oppression.
A. Culture Multiculturalism C. Religion D. Language
2. Which of the following are not key areas of diversity and their characteristics?
A. Culture, race, ethnicity
B. Uniformity
C. Religious or spiritual beliefs.
D. Gender including transgender
Direction: 2 Give short and precise answer for the following questions. Each question
contains 2%
1. Write at least two challenges of multiculturalism
2. Explain cultural diversity in the case of Ethiopia
3. How can we manage cultural diversity issues in the work place?
This learning guide is developed to provide you the necessary information regarding the
following content coverage and topics –
This guide will also assist you to attain the learning outcome stated in the cover page.
Specifically, upon completion of this Learning Guide, you will be able to –
3.1.5. Professionalism:
“Professionalism is someone's inherent ability to do what is expected of them and
deliver quality work because they are driven to do so.” Professionalism also
encompasses the way an employee interacts with other people, including
coworkers, customers and supervisors "the trend towards professionalism".
Characteristics true professionals possess in the workplace
A neat appearance.
Proper demeanor (in Person and Online)
Reliable.
Competent.
Communicator.
Good phone politeness (Etiquette).
Poised (Self-assured).
Ethical
Trust and Mutual Respect for Your Colleagues at Work
These examples of ethical behaviors ensure maximum productivity output at work.
Encouraging mutual respect will help to: Reduce workplace stress, conflict and problems.
An increase in workplace respect will help to improve communication between colleagues,
increase teamwork and reduce stress as peace in the workplace soars. Increase
productivity, knowledge and understanding. Every worker should try best to get respect
and trust from colleagues in the work place.
The Ways to Get Respect from Your Coworkers are
Follow the Rules.
Work Hard.
Talk Less, Listen More.
Assume the Best About People.
Apologize and Admit Mistakes.
Take Criticism and Learn from It.
Stand Up for Yourself.
Help Other People Succeed.
Ethical behaviors ensure maximum productivity output at work and could be pivotal
for career growth. The following are the examples of ethical behavior:
At the start of an employee contract, companies may need the employee to sign
various documents, including the company rules and regulation agreement form.
Also, the employee may be given a handbook that may serve as a guide. Some
B. Communicate Effectively
Good professional relationships are not only a thing that fosters teamwork among
employees, but also help with individual career development for employees.
Developing professional relationships with coworkers or other professionals outside
the workplace will also directly or indirectly improve productivity. Professional
relationships between low-level and high-level employees will make it easier for
ideas to be shared and knowledge to be passed to junior employees. That way, the
company can confidently have an intern work on a tough project to meet a pending
deadline due to the guidance from older employees.
D. Take Responsibility
It is important for employees to always take responsibility for decisions made both
individually and in a team. This is, in fact, a leadership trait that every employee
who is looking to take up a managerial position in the future should exhibit.
Understandably, employees may want to save their job and are therefore scared of
taking responsibility for a particular event. However, they shouldn't let this fear take
them. out of the team.
E. Professionalism/Standards
F. Be Accountable
Accountability is also a very good trait of an employee. One of the things that may
short change a talented and responsible is the lack of accountability. Lack of
accountability may result in your boss thinking you have an "I don't care attitude" to
the company's project or worst take you as a liar and may lead to job loss in the
long run. For example, at the beginning of each year, a certain amount of money is
allocated to each department. The manager is meant to oversee how this money is
spent. If at the end of the year, the manager cannot make an account of how the
money was spent, he may then be suspected of stealing company funds.
G. Uphold Trust
An employee should not do anything that may make his or her employee withdraw
trust. As an employee of a company, your employee trusts you to get work done
perfectly on time. Things like missing deadlines regularly or delivering work that
needs to be revised over and over again will deny you a promotion. It may even
leave the employer not giving you tasks to complete in the future—a nightmare for
freelancers.
Is the company running behind deadline and you feel you can stay a few extra
hours after work to finish up? Do it. You are a freelance designer and your client
wants a particular poster designed but doesn't have a copywriter to write the
content. If you can write the contents, do so. Don't delay a client's work because of
a few contents.
It doesn't matter whether you are dealing with the intern, a junior, janitor, etc. they
should all be treated with respect. As a manager, treating your team members with
respect will help improve their productivity. Giving constructive criticism and saying
kind words to them even when they are not able to deliver perfectly will help them
strive to do better in the future.
J. Work Smarter
A. Lies:
Lying is a trait that is detested in and outside the workplace. It kills trust, affects
relationships and may even put people in trouble. There are different situations where
employees lie in the workplace-with just one lie opening the floor for many others. It could
be a sales manager lying about the number of clients they were able to get in a month or
an employee calling in sick just to attend another job interview.
A lot of employees start lying from their CV, by adding experiences they didn't acquire, and
the skills they don't have. Employees need to understand that lying about work may
eventually get them in trouble and needs to stop before they lose their job.
It is very common for managers to take credit for their team member's hard work
when reporting to the management. A team member may have brought an idea that
helped the sales team improve their sales by 200%. However, when giving a report,
the manager doesn't mention the team member's name but claims the idea as his.
Employees need to reduce the use of "I", but embrace the use of “We". By taking
credit for another person's work, you will be denying the person a promotion, bonus
or commendation for a job well done. This will discourage the person from sharing
ideas that will benefit the company in the future.
C. Verbal Harassment/Abuse
Employees need to stay away from using foul language on coworkers in and out of
the workplace. This is very important when dealing with customers. Customers are
known to get angry and may result in verbal abuse due to a bad product or service.
They may even get insult you when they are at fault. As a customer care
representative, salesperson or any other employee, it is important that you don't
use abusive words on customers no matter how provoked.
D. Violence
A lot of employees have side hustles which they use to supplement salaries. This is
very good and only very few companies are against employees working to make
money outside work hours. However, some employees still do non-office related
work during office hours. Employees who have side hustles should try doing them
on weekends or employing other people to handle some of the business logistics to
avoid eating into office hours to get the work done.
F. Extended Breaks
Companies give lunch breaks to employees and people take advantage of these
breaks to do other things outside office work like, go for interviews, meet with
friends or even work on their side hustles. They are free to do whatever they want
this lunch break. Employees, however, take advantage of these lunch breaks and
extend them beyond time.
G. Theft/Embezzlement
Some employees are known for diverting company funds into their bank accounts-
padding project quotations, invoices, etc. to deceive the company on how much
was spent on particular projects. This act is detrimental to the company because
employees who steal sometimes replace quality products with counterfeits which
are cheaper but causes damage in the future.
H. Sexual Harassment
I. Corrupt Practices
Some common causes of corruption can be seen during the employment process of
an organization. They invite so many people to send their CVs and come for
Workplace ethics is not for employees alone. Employers are also bound to
workplace ethics and may also be tried for unethical behavior.
L. Verbal Harassment
It is common among employers to verbally harass employees when they make little
mistakes. This will reduce employee morale and productivity. Employers should
always say kind words to their employees.
M. Undue Pressure
Deadlines are a great way to make sure the work gets done on time. However,
when employees are placed under undue pressure, they end up trading quality for
on-time delivery. An example of undue pressure will be giving an employee a 1-day
deadline for a project that would normally take a week.
N. Nepotism
One of the things that can mar productivity is an unfriendly working environment.
This may come as a combination of abusive bosses, lack of commendation,
nepotism, etc. An unfriendly environment is an environment that combines various
unethical behaviors into one.
P. Unrealistic Expectations
Consequences for unethical behaviors should also be placed alongside the rules at
strategic places in the organization. That way, if anyone wants to ignore the rules
despite seeing them, the fear of getting punished will stop him or her from going
ahead.
Some companies often cover up issues of rape, sexual harassment, etc. when the
perpetrator is a high-ranking member of the organization. Things like this should not
be accommodated. Irrespective of who breaks the rule, there should be swift
disciplinary action by the organization.
There are different factors that can affect the Practice of ethical behavior are
individual and social Factors.
A. Individual Factors
Morals are another individual characteristic that can affect an individual's ethics.
Morals are the rules people develop as a result of cultural norms and values and
are, traditionally, what employees learn from their childhood, culture, education,
religion, etc. They are usually described as good or bad behavior. Would you have
good morals if you pushed a product on a customer that you knew was not going to
help solve a problem?
Many ethical work situations will also be affected by a person's goals. Which
characteristics do you feel are worthy to aspire to? Is financial gain ranked ahead of
good character or integrity? If your personal goals are about acquiring wealth no
matter what the consequence, then you might act unethical in the future.
B. Social Factors
Cultural norms, the Internet and friends and family are three social factors that can
affect ethical behavior. Different cultures have norms that vary from place to place
in the business world. For example, you might have to face a request for a bribe in
order to conduct business in certain countries in some countries. This might be
unethical to you but considered an acceptable norm in their workplace.
Ethical practices:
A. It can stimulate positive employee behavior and create a positive ambiance in the
workplace
C. A workplace with good ethics usually strengthens the bond employees have with
their superior
E. Bad workplace ethics can cause a strain in the relationship with company
stakeholders
F. When it leaks (which it most likely will) poor behavior can be recorded and
propelled into unsavory headlines online. This can lead to reputational damage to
the brand name.
A code of ethics can take a variety of forms, but the general goal is to ensure that a
business and its employees are following the laws, conducting themselves with an ideal
that can be exemplary, and ensuring that the business being conducted is beneficial for
all stakeholders. The following are three types of codes of ethics found in business.
For all businesses, laws regulate issues such as hiring and safety standards.
Compliance-based codes of ethics not only set guidelines for conduct but also determine
penalties for violations. In some industries, including banking, specific laws govern
business conduct. These industries formulate compliance-based codes of ethics to
enforce laws and regulations. Employees usually undergo formal training to learn the
rules of conduct. Because noncompliance can create legal issues for the company as a
whole, individual workers within a firm may face penalties for failing to follow guidelines.
To ensure that the aims and principles of the code of ethics are followed, some
companies appoint a compliance officer. This individual is tasked with keeping up to date
on changes in regulation codes and monitoring employee conduct to encourage
conformity.
This type of code of ethics is based on clear-cut rules and well-defined consequences
rather than individual monitoring of personal behavior. Despite strict adherence to the
law, some compliance-based codes of conduct do not thus promote a climate of moral
responsibility within the company.
A value-based code of ethics addresses a company's core value system. It may outline
standards of responsible conduct as they relate to the larger public good and the
Some codes of conduct contain language that addresses both compliance and values.
For example, a grocery store chain might create a code of conduct that espouses the
company's commitment to health and safety regulations above financial gain. That
grocery chain might also include a statement about refusing to contract with suppliers that
feed hormones to livestock or raise animals in inhumane living conditions.
Advisers must be registered and certified or state regulators are bound by a code of
ethics. This is a legal requirement and also a code of loyalty that requires them to act in
the best interest of their clients. Certified public accountants, who are not typically
considered fiduciaries to their clients, still are expected to follow similar ethical standards,
such as integrity, objectivity, truthfulness, and avoidance of conflicts of interest.
Professionals should obey by:
Act with integrity, competence, diligence, respect, and in an ethical manner with
the public, clients, prospective clients, employers, employees, colleagues in the
investment profession, and other participants in the global capital markets.
Place the integrity of the investment profession and the interests of clients above
their own personal interests.
Use reasonable care and exercise independent professional judgment when
conducting investment analysis, making investment recommendations, taking
investment actions, and engaging in other professional activities.
Practice and encourage others to practice professionally and ethically that will
reflect credit on themselves and the profession.
Promote the integrity and viability of the global capital markets for the ultimate
benefit of society.
Maintain and improve their professional competence and strive to maintain and
improve the competence of other investment professionals.
All companies will have a different code of ethics with different areas of interest, based on
the industry they are involved in, but the areas that companies typically focus on include:
integrity, objectivity, professional competence, confidentiality, and professional behavior.
A code of ethics is broader in its nature, outlining what is acceptable for the company in
terms of integrity and how it operates. A code of conduct is more focused in nature and
instructs how a business' employees should act daily and in specific situations. A code of
ethics is a guiding set of principles intended to instruct professionals to act in a manner
that is honest and that is beneficial to all stakeholders involved. A code of ethics is drafted
by a business and tailored to the specific industry at hand, requiring all employees of that
business to adhere to the code.
A code of conduct applies to everyone within an organization, with each company having
their own code of conduct that employees need to follow. A code of conduct is created by
the employer to let their staff members know what is expected of them in terms of behavior
in the workplace. A code of conduct is the most common policy within an organization. This
policy lays out the company's principles, standards, and the moral and ethical expectations
that employees and third parties are held to as they interact with the organization.
Some Codes of Conduct sets the values and principles that we as employees follow in our
interactions with each other and with our stakeholders such as customers and other
business partners, our shareholders and the regulatory authorities. It forms the basis for
our behavior and for the public image.
The Standards of Professional Practice are an agreed upon set of ethical and professional
standards. Members the professions use these standards in developing their own codes
and guide them daily as they continue their work. These include the following:
A. Professional Services
Members of the profession fulfill the responsibilities of their position by supporting the
educational interests, rights, and welfare of clients in accordance with the mission of the
employing institution.
Members of the profession seek to advance the welfare of the employing institution
through accountability for the proper use of institutional funds, personnel, equipment, and
other resources. Members inform appropriate officials of conditions which may be
potentially disruptive or damaging to the institution's mission, personnel, and property.
D. Employment Relationship
E. Conflict of Interest
Members recognize their obligation to the employing institution and seek to avoid private
interests, obligations, and transactions which are in conflict of interest or give the
appearance of impropriety. Members clearly distinguish between statements and actions
which represent their own personal views and those which represent their employing
institution when important to do so.
F. Legal Authority
Members respect and acknowledge all lawful authority. Members refrain from conduct
involving dishonesty, fraud, deceit, and misrepresentation or unlawful discrimination.
Members demonstrate concern for the legal, social codes and moral expectations of the
communities in which they live and work even when the dictates of one's conscience may
require behavior as a private citizen which is not in keeping with these codes/expectations.
Members execute professional responsibilities with fairness and impartiality and show
equal consideration to individuals regardless of status or position. Members respect
individuality and promote an appreciation of human diversity in higher education. In
keeping with the mission of their respective institution and remaining cognizant of federal,
H. Professionals Behavior
Members demonstrate and promote responsible behavior and support actions that
enhance personal growth and development of workers. Members foster conditions
designed to ensure a workers’ acceptance of responsibility for his/her own behavior.
Members inform and educate workers’ as to sanctions or constraints on worker behavior
which may result from violations of law or institutional policies.
Members ensure that all information conveyed to others is accurate and in appropriate
context. In their research and publications, members conduct and report research studies
to assure accurate interpretation of findings, and they adhere to accepted professional
standards of academic integrity.
J. Confidentiality
Members are aware of and take responsibility for all pertinent ethical principles and
institutional requirements when planning any research activity dealing with human
subjects.
N. References
Members, when serving as a reference, provide accurate and complete information about
candidates, including both relevant strengths and limitations of a professional and
personal nature.
Members clearly define with subordinates and supervisors job responsibilities and
decision-making procedures, mutual expectations, accountability procedures, and
evaluation criteria.
P. Campus Community
Members promote a sense of community among all areas of the campus by working
cooperatively with staff, and others outside the institution to address the common goals.
Q. Professional Development
R. Assessment
Ethical decision making is first based on the distinction between statements that are
factual and those that are value-based. Suggested information may be divided into two
(true and untrue). It is wise to base decisions on truth and morally accepted facts. Ethical
decisions making is the process of identifying a problem, generating alternatives, and
choosing among them maximizing ethical values while also achieving the intended goal. In
short, ethical decision should be fully informed, aware of laws, principles and rules,
consciously and reflectively deliberated, intelligently, justifiable, and effectively
implemented.
Everything we do, or don’t do, is a choice that can affect our lives and the lives of others.
Ethical choices are based on principled decisions, not on self-interest or easy-returns.
Such principles are based on universal values that have been held across time, culture,
politics, religion and ethnicity. Any decision can be evaluated in terms of these universal
values or core ethical principles trustworthiness, respect, responsibility, fairness, caring
and citizenship before making any decision the responsible person should consider the
following points:
Notice and eliminate unethical options -right vs. wrong. Ethical thinking requires a
sensitivity to perceive the ethical implications of decisions.
Evaluate complex, ambiguous and incomplete facts. It is often difficult to obtain all
necessary information.
Select the best ethical alternative. Resolve any ethical dilemmas-right vs. wrong.
Not all ethical responses to a situation are equal.
Have ethical commitment, ethical consciousness, and ethical competency. Ethical
thinking and decision making takes practice
5.2 Rationalization
Studying ethics, involves attempting to find valid reasons for the moral arguments that we
make. Most people already have general ideas – or what philosophers call intuitions ‘or
Presumptions– about what they think is ‗right ‘or ‗wrong ‘. But a philosophical approach
to ethics requires people to think critically about the moral ideas that they hold, to support
or refute those ideas with convincing arguments, and to be able to articulate and explain
the reasons and assumptions on which those arguments are based. The real value of
discussing and debating ethical questions is not to win the argument 'or to ‗score points
'against the other person! It is more important to provide carefully considered arguments to
support our ideas, and to allow for rational – and deeper – understanding of the reasons
underlying our beliefs, ideas and attitudes. Crucially, this requires careful listening to,
analysis of and learning from the arguments that others make. Three forms of critical
reasoning that individuals can use to justify their arguments are outlined below:
Clarify/ identify the relevant facts of the case/: Determine precisely what must be
decided. What are the alternatives? Eliminate any impractical, illegal or improper
alternatives.
Assess/ identify the relevant ethical principles /- Separate facts from beliefs,
desires, theories and opinions. Assess the influence of personal and/or collective
world views on assumptions about 'fact'. Assess the credibility of the sources of
information and the motivations of the stakeholders.
Decide/. Identify other relevant ethical principles and resolve conflicts between
them /- Are there some right vs. wrong choices? Classify any ethical dilemmas
involving right vs. right choices and evaluate the viable alternatives by prioritizing
the ethical values so that you can choose which values to favor.
Implement/ Decide on ethical principles and standards which are relevant to the
case at hand - Develop a plan to implement your decision in a way that maximizes
the benefits and minimizes the costs and risks. Involve as many stakeholders as
possible during implementation.
Monitor/ Reconsider any remaining conflicts between the case and ethical
principles and standards. /- Monitor the effects of decisions and be prepared to take
alternative action based on new information.
Reflect/ identify whether the decision would withstand public security, and finally
make decisions/ - Review you decision making process. Will do it differently next
time? Were you fully aware of your own values and worldview during the process?
What feedback should you seek?
Empathize with another. Put yourself in the other person's shoes and understand
how they are feeling. Treat other people the way you would like to be treated.
Demonstrate selflessness. Do not be selfish and put yourself before others. Do the
right thing even when it might not be what you really want to do.
Be fair. Ethical people are compassionate and caring. They are always honest and
fair when dealing with others.
Respect another's opinions and choices even when you disagree with them.
Value nature. Do not view it as only a resource for sustaining life, but as a life force
in and of itself.
https://www.youtube.com/watch?v=JzxtS-cQN_8 (video)
A code of conduct is a set of rules outlining the norms, rules, and responsibilities or proper
practices of an individual party or an organization. The code of conduct may include:
The mission statement communicates the purpose of the organization. The vision
statement provides insight into what the company hopes to achieve or become in the
future. The values statement reflects the organization's core principles and ethics. Values
are individual beliefs that motivate people to act one way or another. They serve as a guide
for human behavior. Some values have intrinsic worth, such as love, truth, and freedom.
Other values, such as ambition, responsibility, and courage, describe traits or behaviors
that are instrumental as means to an end.
Code of conduct.
Recruitment policy.
Internet and email policy.
Mobile phone policy.
Non-smoking policy.
Drug and alcohol policy.
Health and safety policy.
Anti-discrimination harassment policy
Disciplinary actions
Professional practice standards means the set of documents that specify the legal and
ethical requirements for professional practice that include the standards of practice and
essential competencies for code of ethics, practice guidelines, regulations and bylaws.
The first factor in the ethical decision-making process is called the individual. Individual
factors can affect a person greatly when making ethical or unethical decisions. Every
person will have a slightly different belief when it comes to individual factors. It is always
best to talk with an employee or consult the code of ethics before making individual
decisions.
The next factor is the organizational factor. The organizational factor can be defined as a
set of values or norms that is shared by members or employees of an organization.
Organizational factors can affect decision making if all of the employees or associates
have negative views and make unethical decisions. Organizational factors can be affected
by the people closest to the decision maker. If the organization and all of the employees
believe in a code of ethics, then most likely the decision will be ethical.
The last factor is the opportunity factor. This can be defined as a situation that encourages
or discourages a person. Opportunity factors are based on whether there are opportunities
to make ethical or unethical decisions. If the company promotes the do whatever it takes.
Direction 1- Choose the Correct Answer from the Given Options (2 pts. each)
1. _________ is a set of rules outlining the norms, rules, and responsibilities or proper
practices of an individual party or an organization.
A. Culture of the society
B. A code of conduct
C. Norm of the people
D. Interest of the people
E. None of the above
2. Which of the following is not important factor that can influence person’s ethical
decision?
A. Individual
B. Organizational factor
C. The opportunity factor
D. All of the above
E. None of the above
In order to promote Ethical standards and practice with clients, colleagues and others the
following behaviours should be considered:
Managers should set up seminars, workshops and similar programs to promote ethics in
the workplace. Training sessions reinforce the organization’s standards of conduct, to
clarify what practices are and are not permissible, and to address possible ethical
dilemmas.
The organization provision of formal mechanisms that allow employees to discuss ethical
dilemmas and report unethical behaviour without fear of reprimand that could include
developing roles for ethical counsellors, ombudsmen or ethical officers.
A better workplace requires leaders to model behaviour in every aspect of their role. In
your career, the ability to demonstrate leadership with a sound ethical basis is essential to
your success for any role.
a) Empowerment of Employees
One way to improve the ethical climate of your organization is to give employees more
power over their work. If employees have an ethical code and more control over their work
outcomes, they are likely to justify your trust in them to make the right decision.
Empowerment also can produce better results from employees, such as more creative
solutions to business problems, when implemented effectively. Give employees a reason
to act more ethically and to be more innovative – such as to keep their autonomy over
their work – and you will also increase your company's efficiency.
Improve your communication policies and procedures so that information will flow more
smoothly and frequently between employees and managers. For example, assign a
manager, HR specialist or ad-hoc team to create a series of training scenarios that teach
employees the right thing to do in common situations faced in your company.
You can't expect all employees to comply with the ethics policy without some kind of
discipline. Enforce your consequences for violations of the ethics policy evenly, regardless
of the offender's high or low status. If you don't have the time to do this, delegate the job to
a manager or HR director. Be sure to maintain careful documentation of employee
violations in case you get sued over disciplining or terminating an employee for an ethical
violation.
As you look at employee behaviours and enforce your ethics policy, you might see
patterns of unethical behaviour. This might indicate that some rules and procedures need
to be changed in the organization, even it affects ways of doing things that save time or
money or increase profits.
From a business standpoint, the short-term losses should be outweighed by the resulting
improvement in the long-term reputation of your business.
Direction 1- Choose the Correct Answer from the Given Options (2 pts. Each)
1. In order to promote Ethical standards and practice with clients, colleague’s which
behaviours should be considered?
A. Be a Role Model and Be Visible
B. Communicate Ethical Expectations
C. Provide Protective Mechanisms
D. Offer Ethics Training
E. All of the above
2. Which one of the following is not true about the ways to improve an organization's
ethical climate? Improve the ethical climate of your organization give employees more
power over their work
A. Empowerment can produce better results from employees.
B. Improve your communication will increase smooth relation between employees and
managers
C. All of the above
D. None of the above
Instruction Sheet
This learning guide is developed to provide you the necessary information regarding the
following content coverage and topics –
Identifying the basics of patriotism
Developing qualities of patriotic citizen
Describing executing responsibility
Discussing the concept of corruption
Developing the sense of volunteerism
Practicing industriousness in the work place
This guide will also assist you to attain the learning outcome stated in the cover page.
Specifically, upon completion of this Learning Guide, you will be able to –
Identify the basics of patriotism
Describe qualities of patriotic citizen
Describe executing responsibility
Discuss the concept of corruption
Develop the sense of volunteerism
Develop industriousness in the work place
Learning Instructions:
1. Read the specific objectives of this Learning Guide
2. Follow the instructions described below
3. Read the information written in the Information Sheets
4. Accomplish the “Self-check
Patriotism in a Modern notion is defined with the respect of human rights and constitutional
democracy. It is an appreciation of multiculturalism Whereas Patriotism in a rational
meaning defined as sense of attachment to a homeland or the country and alliance with
other citizens who share the same sentiment to create a feeling of oneness among the
people.
Patriotism mean devotion to a particular place and a particular way of life, which one believes
to be the best in the world but has no wish to force upon other people. Patriotism is of its
nature defensive, both militarily and culturally. Nationalism, on the other hand, is inseparable
from the desire for power
Nationalism and patriotism both show the relationship of an individual towards his or her
nation. The two are often confused and frequently believed to mean the same thing.
However, there is a vast difference between nationalism and patriotism.
In Summary,
Patriot: Expresses the emotion of love towards his country in a passive way
Nationalist: Strives for independence and the interests and domination of a nation and
expresses his love or concern for the country in an active political way.
There are two types of Patriotism. Traditional and Constitutional (Democratic) patriotism
Traditional patriotism is a patriot one who dies for its country, respects and the national
anthems, flags, and loves the physical features of the country. Some major characteristics
of traditional patriotism are:
Generally, patriot in modern sense is the one who live the community or the people he/she
belongs stand for the right of the others. It is also readiness to make sacrifices for what is
considered its best interest.
There are certain conditions that make people to love their homeland and these conditions
are known as factors or basis for building patriotism. These factors include tolerance of
diversity, legality, and prevalence of rule of law in the country.
Equal access implies equitable distribution of natural resources political power and social
services to the people of the country. Citizens would not have sense of love for their
country unless they are entertained equally to use all kinds of opportunities in their
country.
Rule of law is another important factor for the development of patriotic feeling. Therefore,
to enable citizens to have strong patriotic feeling and positive attitude towards their
country, there should be prevalence of rule of law.
In the constitutional system it is a duty of every citizen to show unreserved support for the
implementation of constitutional provision. They can also do this by fulfilling constitutional
obligations in good faith.
A patriot has the duty to respect the constitutional right and entitlement of individual and
group. As a patriot you are expected to respect the rights of your fellow citizens.
2.1.3. Loyalty
Loyalty is the quality of being faithful allegiance to the particular state or people. Loyalty of
Patriots is devoted to the nation and its historical and cultural achievement. However this
does not mean that patriots should be loyal to dictatorial and undemocratic governments
that undermine human rights and freedom of citizens. Struggling against such
governments is by itself the attribute of patriotism.
Tolerance and the culture of peace are important attribute of true patriotism in multicultural
society. In countries such as Ethiopia where different groups with varied languages,
religions and other attributes coexist, it is important that there is the space for all of them to
have some common ground that offer them the opportunity and privilege to claim pride in
their own legacy and history. As a patriotic person, you need to be keen in solving your
problems and differences in a peaceful manner.
Ethiopia has many important national heritages and historical sites. The Rock Hewn
Church of Lalibela, The Palace of Jima Aba Jifar, the Palace of Atse-Fasil in Gondar and
the various monument located in Ethiopia are just few of national heritages among many.
These national heritages not only attract thousands of tourists, but they are also source of
generating income. Therefore, a true patriot is expected to protect these national
heritages.
State secrets are those you should keep due to social mindedness and love for your
country. A patriot always maintains national secrets, especially, at the time of war. A
patriot is not a dictator and does not make treason against his/her country.
A patriot always respects his/her country’s national values. National symbols include such
things as national flag, national anthem, and national day or days of independency. The
first two are important features for the identity of nations across the world. They indicate
the independence of a country and its citizens on a legal footing to other nations that a
patriot should reject. Beside this Ethiopia has also national day such as March 2 victory of
Adwa, May 5 is the day that marked the end of the five years struggle between Ethiopian
patriots and the Italian invaders.
As a patriot, you are expected to expose wrong doing, unethical activities and
mismanagements of any organization, individual and groups. True patriots publicize
information about human right violations by anybody. They also give out information about
any illegal act that may be going in any organization.
Responsibility is that state of being answerable for an obligation and having the skill,
ability, and capacity to bear it. It also means the ability to do or not to do something. In
other words, one becomes responsible for one’s action. It means accountability.
Responsibility could be keeping promise, observing laws and other social values taking
inlet yourself and your fellow. Therefore, executing responsibility include: -
Keeping promise is a declaration which binds the person who makes it, either in honor,
conscience, or law to do or for bear certain specific act. A good citizen always keeps
his/her promise, because he/she has at least a moral obligation to do so as a member of
the society. Promising rule goes by appeal to the value that the practice of promising has
for us as members of a society. The chief value of the practice of promising is social
coordination and cooperation. Promises allow people to trust one another, which in turn
allows for all sorts of cooperative benefits.
Public property is land or buildings that are for the use of everyone. This may include all
those properties in your school, public toilets in your surroundings and others. Public
properties also include those owned by government like power generating plants, electric
power transmission towers across the country, roads, telecommunication networks and
hospitals. As a citizen, you have the responsibility to protect such properties for future use.
The natural environment is the environment composed of land, water, air, human beings
and other living creatures as well as human created surroundings. Human survival
depends on natural environment. Responsible citizen gives strong attention to protect
his/her environment from the Resource depletion following problem:
Over population
Pollution
a. Water pollution.
b. Waste and waste disposal.
c. Ocean acidification.
d. Acid rain.
Environmental degradation
ozone layer depletion
Terrorism
Human trafficking
Drug trafficking etc.
Historical heritages are things that reflect the living condition of the ancient people, their
culture, their work and their artifacts etc. Historical heritages are the best proof of a
nation’s history and traditional culture. They are considered as precious material, spiritual
treasures which promote strong sense of national pride and patriotic enthusiasm.
Historical and cultural heritages are widely used for two main sorts of modern function:
I. They provide socio cultural places of identities and are also resources for an
important leisure service industry.
Individual responsibility refers to the moral and legal obligation of citizens to take care for
and take responsibility for themselves and their action. Individual responsibility includes
fulfilling personal responsibilities to oneself, family, friends and others. Personal
responsibility leads to social acceptance.
Self-governance
Obliging the law
Supporting families
Behaving in civil manner
Managing their life properly
Respecting the right and interest of others
Being responsible for the consequences of one’s action
Adhering the social and moral principle etc.
It is clear that those who discharge their individual responsibilities can successfully
discharge their group responsibilities. Both personal and group responsibilities can be
categorized in to Moral and legal.
Personal Responsibility:
Social Responsibility:
communicate with others in a way that empowers them, not demeans them;
honor others' rights, dignity, and worth,
work together toward common goals,
Environmental Responsibility:
Responsible person is the one who identifies and accepts the consequences-good or
bad- of his decisions. Responsible behavior is made up of essential elements-honesty,
compassion, respect values and norms of a society, fairness, accountability and Courage.
In addition, responsible persons are those who do the right thing even no one is watching
and See things through.
Independent person: is a state of being free from control, subjugation or dictation by any
extreme body. It is a situation of being dependent of one’s resources.
Moral: it has to do with human behavior and the distinctions between good, bad, right and
wrong behavior. For instance, helping a person in need of assistance, helping in protecting
public safety, peace and order are among the moral and ethical values of a society. In
general, good citizen responsibilities may include:
Even after the Dreg Regime, corruption was still a problem to development. To address
such a problem, the government of Ethiopia a civil service reform program as part of the
general strategy to curb corruption by the year 1994.The reform program was under taken
on the basis of a task force established by the prime minister’s office. When the civil
service reform program approached an implementation phase, Federal Ethics and Anti-
corruption Commission (FEAC) was established in October 2001.
Some measures taken in the promotion of ethical standards and fight against corruption in
Ethiopia are as follows:
In light of the problems, important steps are made in this area. For example, federal ethics
and anti-corruption commission is established and related legislation such as evidence
and procedure law and mandate of the commission are enacted.
Most of the employees in the government sector are paid low wages and salaries. Hence
some employees revert to corruption for more financial benefits.
This is another cause of corruption. Due to the lack of job opportunities, many people like
to go for corruption mode to get a job offer. They will be ready to pay lump-sum amounts
for the job offer to the higher officials or politicians.
Even if someone is found guilty or even caught red-handed by the anti-corruption officials
or media, the convicts get less punishment. First, they will be suspended for a few months
or weeks and then re-posted to another location with the same Job grade and pay. So this
means the official who did the corrupt practice is given a free license to continue his
practice.
If the government is so strict that any such corrupt incidents will lead to permanent
removal from the job and also punishment like several years imprisonment, then the
corruption will come down to a large extent.
The public openly criticizes corruption, but interestingly there is no unity among the public
to stop corruption. If a person wants to get his done his work, he gets it done by corruption
means if possible and then later criticizes the corrupt official. If the public stands united
against corruption so that no one is ready to offer bribes to get their work done, then the
corrupt officials will have no other option but to work in a corruption-free manner.
During the election, politicians try to lure the people by offering money and other things. If
these politicians win and get power, they try to regain 10 to 100 times the amount spent in
the process.
Many seat selection processes like in education, contracts for the job, employee income
reports (wealth possession), etc., lack transparency.
Lack of the independent detective agency is to investigate with full power and freedom to
expose the corrupt individuals. The existing agencies are under the control of either the
government or the armies and are not free to work. Hence anyone who commits offense
will not be afraid of the investigation as they can escape from it by taking the help of those
controlling them.
State funding for polls is the best way to beat corruption. Political parties receive party
donations and will not disclose them to the fullest. In doing so, they encourage corruption.
They collect massive amounts from industrialists with a promise to help when in power.
The presence of state funding can abolish party donations and minimize corruption.
In a democracy, anyone can establish a political party. So there are chances for the
corruption of many political parties in the country.
If a political party wins, then the party members will desire to expand the party all over the
country. To do so, they need enough financial reserves. Once they come into power, they
opt for corrupt means to make the wealth needed to expand the party.
10. Lack of enough powers to the judicial system and other independent
organizations.
Like the election commission cannot ban a politician from contesting in case they make a
mistake or do not comply with the rules during the poll campaign (like distributing money to
people etc.). Similarly, the judicial system has low options to punish someone who is found
to be
If there is a mandate that all the files or at least 95% of files received by government
offices for clearance are cleared in the said period, then corruption can be minimized to a
large extent.
Competition in business is a good sign for the quality of service to be delivered. But in
developing nations, there is an encouragement of unhealthy competition. Therefore, these
causes of corruption have to be eliminated for the better growth of the nation.
Grand corruption is the abuse of high-level power that benefits the few at the expense of
the many, and causes serious and widespread harm to individuals and society. It often
goes unpunished. Grand corruption is a crime that violates human rights and deserves
judgment and punishment accordingly. There are three major branches of grand
corruption include Political corruption, Bureaucratic corruption and Organizational
(Systemic) corruption.
5 Petty corruption
6. Manifestation of Corruption
Corruption can be manifested in different ways including the following: There are many
types of corruption. For most people, bribery probably comes first to mind when they hear
the word corruption, but other common types of corruption include bribery, nepotism,
fraud, embezzlement, theft, etc.
6.1 Bribery
6.2 Nepotism
If an individual bribes an official to hire him or her, the official acts in self-interest. If a
corrupt official hires a relative, he or she acts in exchange for the less tangible benefit of
advancing the interests of family or the specific relative involved (nepotism). The favoring
of, or discriminating against, individuals can be based on a wide range of group
characteristics: race, religion, geographical factors, political or other affiliation, as well as
personal or organizational relationships, such as friendship or membership of clubs or
associations.
In the context of corruption, embezzlement, theft and fraud all involve the taking or
conversion of money, property, or valuable items by an individual who is not entitled to
them but, by virtue of his or her position or employment, has access to them.
8. Abuse of Discretion
In some cases, corruption can involve the abuse of discretion, vested in an individual, for
personal gain. For example, an official responsible for Government contracting may
exercise the discretion to purchase goods or services from a company in which he or she
holds a personal interest or propose real estate developments that will increase the value
of property. Such abuse is often associated with bureaucracies where there is broad
individual discretion and few oversight or accountability structures, or where decision-
making rules are so complex that they neutralize the effectiveness of any accountability
structures that do ex
9. Consequences of corruption
Impact of corruption is very hard on public life. This is more of awkward and defaming
condition than being problematic. But it appears that the corruption is ever rising and
unstoppable. Further, the people involved in corruption seem to be hiding by blaming
others. Even they are proud of themselves as they made more money in short time. To
worsen the condition further, those involved in corruption are able to get better promotions
and opportunities. People also have developed an opinion that it is the only way to get
their work done. If not, the work will be pending for long or even might not be done.
In a system with corruption, there is no quality of service. To demand quality one might
need to pay for it. This is seen in many areas like municipality, electricity, distribution of
relief funds etc. If a person has to purchase a like medicine, due to corruption in education
then the candidate after completion of his course will not like to provide quality health
service if there is not enough remuneration for his service. Further candidates who do not
have the ability can also get into the same seat by purchasing it. So though he becomes a
medical practitioner, he may not be competent enough.
Corruption in the judiciary system, leads to improper justice. And the victims of offense
might suffer. A crime may be proved as a benefit of the doubt due to lack of evidence or
even the evidence erased. Due to corruption in the police system, the investigation
process goes on for decades. This lets the culprits roam free and even perform more
crimes. There are even chances that criminals due to old age due to the delayed
investigation. So it leads to a sense of “Justice delayed is justice denied.”
Chances of Unemployment
For example, the private education and training institutes are given permits to start
providing education. This permit is given based on the infrastructure and sufficient
recruitment of eligible staff. Here there are good chances of corruption. The institute or
college managements try to bribe the quality inspectors to get permits. Though there is no
sufficient eligible staff these institutes get permission from the inspectors leading to
unemployment. Instead of 10 faculties, a college is run by 5. So, even if well-qualified
persons wish to get a job there, they will not be offered. If there was no corruption by
inspectors, then there would be a chance for more employment.
In countries with more corruption one can notice more health problems among people.
There will be no fresh drinking water, proper roads, quality food grains supply, milk
adulteration, etc.
These low-quality services are all done to save money by the contractors and the officials
who are involved. Even the medicines provided in hospitals for the hospitals are of sub-
standard in quality. So, all these can contribute to the ill health of common man.
Pollution
Pollution is mostly emitted in the form of water pollution, air pollution, and land pollution.
This pollution is from vehicles and factories. The governments have a monitor on this
pollution by regular check of vehicle emissions and also industrial exhausts.
Corruption in the government department lets the industry people opt to release of
untreated and harmful waste into rivers and air. If there is no corruption, there can be fair
probes. Then the industry personnel will treat the waste such that it is less toxic and
Accidents
Sanction of driving license without proper check of driving skills in the driver leads to
accidents and death. Due to corruption, there are countries where one can driving license
without any tests.
Research by individuals needs government funding. Some of the funding agencies have
corrupt officers. These people sanction the funds for research to those investigators who
are ready to bribe them. In doing so, they do not sanction the funds to genuine and
hardworking investigators. Thus the research and development will be lagging. This
seems to be not a problem for the common public. But if we notice the resistance of
microbes to drugs, we can know that there were no new compounds discovered in the
past few decades for the efficient treatment of resistant microbes.
People start disregarding the official involved in corruption by talking negatively about him.
But when they have work with him or her, they again approach them by a thought that the
work is done if some monetary benefits are provided. Disregard towards officials will also
build distrust. Even lower grade officer will be disrespectful to higher grade officer. So
even he may not obey his orders. There were even incidents where a lower grade police
officer kidnapped higher grade officer for not offering him leave when asked.
Rulers of the nation like the president or prime ministers lose respect among the public.
Respect is main criteria in social life. People go for voting during the election not only with
the desire to improve their living standards by the election winner but also with respect for
the leader. If the politicians are involved in corruption, people knowing this will lose respect
for them and will not vote such politicians.
There are many incidents wherein foreign investments which were willing to come to India
have gone back owing to heavy corruption in the government bodies.
Delay in growth
Due to desire to mint money and other unlawful benefits, the official who needs to pass the
clearances for projects or industries delay the process. A work which can be done in few
days may be done in a months’ time that leads to delay in investments starting and
growth. Even if started, company growth hinders as every work linked to officials get
delayed due to need to provide bribes or other benefits.
Lack of development
Many new industries willing to get started in particular region change their plans if the
region is unsuitable. If there are no proper roads, water, and electricity, the companies do
not wish to start up there. This hinders the economic progress of that region.
Some countries have inefficient standard control institutes. Or in other words, these
standard control institutes are corrupt that they can approve low-quality products for sale
in their country. Hence you can see countries manufacturing cheap products dump them in
big markets. These countries can manufacture cheap quality products but cannot dump in
countries with strict standard control institutes. They can do so only in countries with
chances of corrupt officials in standard control. One best example is products which can’t
be just dumped into Europe and US markets can be done in other country markets with
poor import regulations and quality checks. So there arises trade deficit that these
countries cannot manufacture their own products at the cheaper price than those exporting
to them. So if corruption is minimized than these countries will have fewer trade deficits in-
terms of exports and imports with other countries and their economies can prosper.
As discussed in the previous section, corruption is like a cancer and unless it is treated
immediately it is likely to affect the entire system. Therefore, taking measures to reduce its
causes and thereby its impacts are indispensable. In this regard, penalizing corrupt
officials and civil servants may help as a starting point. However, only an integrated and
comprehensive approach results in meaningful solution. The basic and integrated anti-
corruption approaches are as follows:
Political Commitment
Administrative Reform
Administrative reform is expected to improve access to information by the public, about the
services provided and decision made. On top of that, transparency, of administration or
service delivery brought about by administrative reform should result in consultation with
Transparency and accountability are the pillars of democracy and good governance, thus,
are important at all levels of governance. If the activities of the government are transparent
and officials and civil servants are held accountable for their decisions, the chance for
corruption will be minimized. Usually, corruption takes place when there is lack of
transparency and accountability.
Transparency is ensured by putting in place such measures as setting standards for timely
services, requiring reasons for decision and providing redress against decisions. Unless it
is specifically wanted to be secret by law, the public needs to have information from a
specific organization on the type of service, its standard and conditions of delivery. That is
to avoid ambiguity; limited access to confidential information must be defined by law.
Legal Framework
Legal framework is the other essential mechanism for combating corruption. Under this
sub- heading the following legal aspects will be discussed:
Though enforcement is the least effective mechanism to combat corruption, there should
be anti- - corruption laws to penalize corrupt officials and civil servants. The anti-
corruption law should not only penalize the corrupt but also provide mechanisms for
confiscating the property or wealth obtained through corruption. It has to provide protection
for those who report cases of corrupt practices. The list of anti-corruption laws should
include investigation and prosecution of cases of corruption, disclosure, of financial
interests and other properties, and whistle blower protector mechanisms.
Code of ethics serves bas guide to acceptable and unacceptable behaviour at work place.
It includes sanctions, when there is breach of the provision in the code of ethics by those
working within the government machinery. The code of ethics should be prepared in line
with the need of every government institution or organization.
Conflict interest is any interest is any interest that either directly or indirectly influences the
officials and civil servant in the discharge of their duties. In order to avoid conflict of
interest, officials and civil servants working in areas that are susceptible to corruption
should be required by law to declare and register their assets and financial interests.
According to the Canadian experience, for the purpose of registration, assets are
classified into three, i.e. exempted assets, declarable assets and controlled assets.
Besides the above, conflict of interest law shall define clearly what type of work-related
behaviour are acceptable and unacceptable, and specify work areas that are prohibited as
outside employment in relation to each position. For example, the law shall include
identification of risk areas or activities such as whether running personal business venture
or participating in shareholding business activities.
Creating and strengthening institutions which are directly related to fight against corruption
is essential. Thus, the following institutions are focus of attention:
General Auditor
Ombudsman
Ethics Coordinating Body;
The Judiciary.
Strengthening civic organizations and undertaking public awareness programs are also
crucial in the fight against corruption. In line with this, the following strategies are
necessary to reach the various sectors of civic organizations and the general public:-
Mass media;
Professional associations;
Religious organizations;
Others undertaking public awareness Program. For example, establishing and
strengthening consumer associations.
The term industriousness is derived from the word industry which means the quality of
regularly working hard. A person having the characteristics of working hard is said to be
industrious. Thus, industrious usually refers to the characteristics of diligent, punctual and
hard-working person.
We have to respect all types of work. In order for people to get what they need and want;
they have to work. This means we have to respect every profession and labor work. Work
is the only respectable and legal way to earn money. Work is the base to fulfill our basic
necessities and other needs and wants. Work is very important for the survival of human
race and civilization. Ethiopia is a very poor country. By working hard, it is possible to
produce the goods and services that are needed to get out of poverty. We need to develop
the skills and provide opportunities so that everyone can work their way out of poverty.
Many people in developed countries work very hard. Because of this they are able to
produce more, goods and services to consume. When you are able to produce more, then
you have more choice to satisfy your needs and wants. This enhances your creativity,
productivity, and or quality of your work. Creativity can lead to the invention of new things
such as technological development.
Ethical work conduct enables workers to possess proper behavior and as to develop
proper relationship with other workers and help they create good industrial environmental.
Hard work is not enough; we need to be educated and skilled in order to move towards
development.
Industrious person is a person who works energetically and devotedly, hard-working and
diligent. Industrious traits are essential if you hope to overcome obstacles, motivate
yourself, and achieve your dreams. Being industrious includes working hard with energy,
devotion, and diligence.
Some of the most common traits of industrious people include efficiency, perseverance,
and a strong work ethic. These traits are obtainable if you do not currently have them, by
developing and sharpening your own industrious traits.
Plan ahead. One of the best ways to be more efficient is to plan ahead. Don't just
plan for the things you know will happen (though you should obviously do this as
well); try to anticipate the workload and needed time.
Make lists of items "to do." The best way to stay on top of your workload, no
matter what profession or area of studies you're in, is to make lists, update progress
and check items off as you accomplish them.
Delegate work and share tasks. Depending on your job description, your
personality type, and available workers with complementary jobs, you may be able
to work together with others.
Develop specific, measurable goals. The best way to set yourself up for success
is to create S.M.A.R.T. goals: Specific, Measurable, Action-oriented, Realistic, and
Time-bound.
Resist the urge to procrastinate. Procrastination will quickly kill your will to
persevere.
Take pleasure in your effort. The key to staying motivated is to find pleasure in
your efforts, even when they don't seem to be paying off.
Eliminate or reduce distractions. Every day you're faced with countless choices,
but one of the choices that may be most difficult for some people is the choice
between diligent work and a fun, short-term distraction. While distractions are good
in moderation to relax and "unplug" your brain, they should be restricted to
evenings and weekends so that your work productivity is not affected.
Develop a healthy morning routine. Treat your body and mind in the morning
before you come to work sets the pace for your entire day, and can either sabotage
your efforts or set you up for success.
Have restful evenings. Just as your morning routine sets the pace for the rest of
your day, your evening routine could set the tone for what your morning will be like.
Going to bed stressed, not getting enough sleep, or spending too much time in front
of the watching television at night can affect how well-rested you are in the morning.
Take a moment to calm down. Communicating effectively is difficult when you are
upset or stressed: If you are feeling upset or stressed, then take a moment to calm
yourself down before having a conversation.
Focus on the conversation. It is also important to stay focused and listen when
you are talking to someone.
Before you start a conversation, put away your cell phone, focus your eyes on
the speaker, and pay attention to what the speaker is saying.
If you get confused about something the speaker says, it is okay to ask a
question. For example, you can say something like, “Can you clarify what you
meant when you said ___?”
Work on your body language. How you hold yourself and the expression of your
face can also have an impact on the amount of information that you retain. You can
demonstrate that you are listening by:
Use simple speech. Communicating effectively is to use simple speech rather than
complex speech. Before you speak, try to think of the simplest way for you to
express yourself. Consider your audience and think about what would help them
understand the point you are trying to make.
The small business owner needs to know what things frequently affect the workplace
balance. Knowing what to look for will help the small business maintain an expected level
of harmony, thereby increasing production and raising job satisfaction.
Workplace Deviance
When employees wilfully engage in conduct that puts the small business or its employees
at risk, it is called workplace deviance. Pilfering, laziness and hostility are appropriate
examples of workplace deviance. Employees that witness deviance are likely to be
discouraged and less happy at work. Workplace deviance allowed to continue
unchallenged by management is especially disturbing for other employees.
Chronic employee tardiness affects the workplace in a number of ways. Other employees
have to make up the work difference and may feel angry or resentful toward the late
employees. People who are chronically late are displaying their disregard for others, even
though this may be subconscious. Chronic absences are also workplace factors that can
upset balance. When people take more days than allotted or bail out during stressful
projects, other workers have to fill in. These factors can lead to stress and negative
feelings.
Company Changes
New technologies like new machinery, updated computer systems or new inventory
applications can confuse some workers. However, some small business employees look
at equipment changes as a work upgrade and appreciate the effort. Changes in staffing,
reshuffling of duties and even changes in the coffee served can affect the workplace
environment.
Growth Opportunities
Employee growth opportunities like paid workshops or college courses positively affect the
workplace. When workers feel they have the opportunity to learn more and possible
advance, they display positive attitudes toward the business. People who are not given the
chance to improve may feel underappreciated by their employer. Regular, insightful
performance reviews can affect the workplace, too.
Employees who work together to meet challenges and reach goals have a positive,
uplifting effect on the business. When groups or teams enjoy this kind of camaraderie, it is
often infectious and can influence other work groups in the company. On the flip side,
departments that don't communicate and lack cohesion achieve little and stimulate no
team pride. This type of work dysfunction can affect other departments and may trigger a
discouraging domino effect.
Job satisfaction is a big factor in employee engagement, and the level of discretionary
effort team members are likely to make. No doubt, people’s work performance suffers
when they don’t feel satisfied with their jobs, not to mention their quality of life. Of course,
every person is unique in what they wish to achieve from their work, but there are some
job satisfaction factors that psychologists usually agree on. Job satisfaction depends on
several different factors such as satisfaction with pay, promotion opportunities, fringe
benefits, job security, relationship with co-workers and supervisors, etc.
Job satisfaction may lead to cost reduction by reducing absences, task errors, conflicts at
work and turnover. As work is an important aspect of people’s lives and most people
spend a large part of their working lives at work, understanding the factors involved in job
satisfaction is crucial to improving employees ‘performance and productivity. Factors
affecting the level of job satisfaction are;
Ecbp (2006), national Technical and Vocational Education and Training (TVET)
strategy (draft for discussion)
This Teaching, Training and Learning Materials (TTLM) was developed on March, 2022 at
Naziret, Dembel Hotel.