Bharath Ramesh is an experienced Product Owner and Senior Business Analyst with over 6.7 years in Agile methodologies and digital transformation. He has a proven track record in leading cross-functional teams, optimizing processes, and enhancing customer experience across various organizations. Bharath holds an MBA and multiple certifications, showcasing his expertise in product management and business analysis.
Bharath Ramesh is an experienced Product Owner and Senior Business Analyst with over 6.7 years in Agile methodologies and digital transformation. He has a proven track record in leading cross-functional teams, optimizing processes, and enhancing customer experience across various organizations. Bharath holds an MBA and multiple certifications, showcasing his expertise in product management and business analysis.
Bharath Ramesh is an experienced Product Owner and Senior Business Analyst with over 6.7 years in Agile methodologies and digital transformation. He has a proven track record in leading cross-functional teams, optimizing processes, and enhancing customer experience across various organizations. Bharath holds an MBA and multiple certifications, showcasing his expertise in product management and business analysis.
Bharath Ramesh is an experienced Product Owner and Senior Business Analyst with over 6.7 years in Agile methodologies and digital transformation. He has a proven track record in leading cross-functional teams, optimizing processes, and enhancing customer experience across various organizations. Bharath holds an MBA and multiple certifications, showcasing his expertise in product management and business analysis.
EXECUTIVE SUMMARY Innovative Product Owner with 6.7+ years of experience in Agile methodologies, product management, and digital transformation. Proven ability to lead cross-functional teams, deliver scalable solutions, and align product roadmaps with organizational goals. Expertise in leveraging data insights, improving customer experience, and driving impactful outcomes. Adept at stakeholder collaboration, compliance, and process optimization for global markets.
AREAS OF EXPERTISE Financial Service Domain | Digital Product Management | Agile & SAFe Methodologies | Behavioral Driven Development (BDD) | Roadmap Planning & Backlog Management | Analytics & Research | Quantitative & Qualitative Data Analysis | Cross Functional Collaboration | Stakeholder Engagement | Online Authentication & Authorization | User Story Writing | Acceptance Criteria Definition | JIRA & Confluence | Key Performance Indicators (KPI) Tracking | Process Improvement Activities
PROFESSIONAL EXPERIENCE
LIDL GB (Fixed Contract) – Leicester, UK
Product Support Specialist (October 2023 – May 2024) Conducted trend analysis and delivered weekly performance reports to optimize team efficiency and customer satisfaction. Identified recurring support issues, reducing customer complaints by 30% through actionable insights and product functionality enhancements. Developed expertise in product features to deliver proactive customer support and guidance. Impact: Elevated team performance metrics by streamlining workflows and resolving frequent support issues.
HCL Technologies – Bengaluru, India
Senior Business Analyst & Product Owner (January 2022 – August 2022) Analysed customer data to improve global service delivery, enhancing productivity and reducing inefficiencies. Led initiatives to improve defect detection rates by 40% through mentoring and implementing robust quality assurance practices. Collaborated with cross-functional teams to streamline operations, achieving a 25% efficiency boost in global service operations. Impact: Reduced delivery timelines by 15% and drove data-driven decision-making through actionable insights. CGI Group (CIBC) – Bengaluru, India Senior Business Analyst (June 2021 – January 2022) Spearheaded digital transformation initiatives, driving commercial growth by 25% through advanced analytics and intelligent automation. Integrated AI technologies, boosting sales performance by 20% and achieving a 28% reduction in operational costs. Promoted data-driven decision-making by establishing governance frameworks and synthesizing complex findings for executive strategy. Impact: Delivered cutting-edge digital solutions, enhancing customer engagement and operational efficiency.
WIPRO Technologies (UBS, Charles Schwab) – Bengaluru, India
Business Analyst & Product Owner (December 2016 – June 2021) Delivered high-value data lifecycle projects by developing reliable platforms, increasing data reliability by 40% and usage by 50%. Reduced project delivery timelines by 20% through effective stakeholder engagement and process streamlining. Successfully aligned cross-functional teams with product vision and budgetary goals, driving consistent project success. Impact: Delivered measurable improvements in data reliability and operational excellence.
EDUCATION MBA, Business Administration – Loughborough University, United Kingdom (2022 – 2024) Executive M.Tech in Software Engineering – Birla Institute of Technology, India (2017 – 2020) Bachelor of Computer Application – Mysore University, India (2013 – 2016)
Reduced delivery timelines for three consecutive high-impact projects, earning the "Key Performer" recognition. Developed an automated server audit tool, receiving the "Instant Karma" award for innovation and problem- solving. Achieved a 40% scholarship for MBA due to exemplary professional and academic performance.
Get (Ebook) Managerial accounting by Sivaramakrishnan, Konduru; Sprinkle, Geoffrey B.; Balakrishnan, Ramji ISBN 9781118385388, 1118385381 free all chapters
