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New Starter Device Setup - KB0019755

Important Notes:

Windows Autopilot devices require internet access, either from an Orica Site or home network, to
complete the setup.

During this process, please ensure the power adapter is connected to the laptop.

BUILD PROCESS

1. Please select your Region

**If you'll be deployed to the Philippines, please scroll down the list and select the Philippines.
Click Yes.

General
2. Please Select the appropriate keyboard layout.

3. If you picked anything else other than the US keyboard layout. Please add the US as the
second keyboard layout

4. If you are working from home, please connect via wireless or ethernet.
If you are working at an Orica site, please plug in an ethernet connection.

General
IF YOU HAVE ISSUES CONNECTING TO THE NETWORK: PLEASE CONTACT THE IT
SERVICE DESK
(Please click the link to find all the contact details for the service desk - Service Desk)

5. Enter the email address in the section provided then click Next. Enter your Password then click
Next.
Note: Please reach out to your line manager to get your Orica username and password

General
After entering the initial login password, the MFA set-up begins. Click Next.

The process will require you to download Microsoft Authenticator. Download the app depending
on the device you are to install it. Click Next.

Click on the “+” symbol found in the top section of the Authenticator homepage. Click Next.

General
Click “Scan a QR code” on your mobile device. Click “Allow” on all notifications related to
permissions. Scan the QR image on the computer screen. Click Next

Enter the number that will show on the computer screen in the Pop-up Notification that will come
up on the mobile device. Click Next.

General
Confirmation will be received once the Notification is approved. Click Next

Enter the mobile device number where the Authenticator is installed.


Make sure to select the correct country code corresponding to the number you are registering.
Select if you want to receive a Code or a Call for the final notification. Click Next.

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If you opt to select “Receive a code”, type in the code received in the space provided on the
computer screen. Click Next.

A confirmation will be received when verification is complete. This will also confirm that the phone
number is registered. Click Next.

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Set-up complete. Click Done.

MFA setup is complete

Proceed to Continue with the computer setup.

General
6. Please wait while the device configures itself. It'll take roughly 30 minutes.

If this fails, please reach out to the service desk, click ‘Show Details’ and provide a
screenshot/ photo

General
7. To log into your new laptop – please enter your email address and password

8. Your laptop is ready for use.

General
Note: Applications such as Outlook, MS Teams, Zscaler, SAP Logon, etc., will be installed silently
over the next few hours. Other Orica default applications will be available for installation from
Company Portal. You need to RESTART the computer as required to complete the updates. Once
you see the Zscaler app, kindly login using your email address.

Windows Updates:

Windows Updates are required to keep things running smoothly. External monitors, keyboards, or
USBs will not work unless these updates are installed. Please follow the steps below to install these
updates:

Please keep the laptop online for the remainder of the day.

Support and Assistance:


for O365 license upgrade request:https://orica2.service-
now.com/esc?id=sc_cat_item&table=sc_cat_item&sys_id=fcbfca224fd55f40de46ee6d0210c7d5&searchTerm=Full%20lice
nse

for USB access request: https://orica2.service-


now.com/esc?id=sc_cat_item&table=sc_cat_item&sys_id=0ee4df6b1b205110722adac7bc4bcbfe

General
for any IT-related issues: https://orica2.service-
now.com/esc?id=sc_cat_item&sys_id=58a05d1247a9ad10c0774806536d431d

General

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