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HR System Updates

MyRCLHome.com is a new portal that consolidates various HR systems, allowing users to access all tools with a single login by December 20, 2015. Users must register on the new site and change their passwords to comply with security requirements. The RCLCrewTravel mobile app will also require the new password after activation.

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Burkina Faso
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0% found this document useful (0 votes)
121 views3 pages

HR System Updates

MyRCLHome.com is a new portal that consolidates various HR systems, allowing users to access all tools with a single login by December 20, 2015. Users must register on the new site and change their passwords to comply with security requirements. The RCLCrewTravel mobile app will also require the new password after activation.

Uploaded by

Burkina Faso
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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HR SYSTEM UPDATE

Dear Users,

We are excited to introduce MyRCLHome.com, our new one-stop portal for HR websites/tools.

With MyRCLHome.com, you’ll only have to remember one username and one password!

One Login. All Systems.

By December 20, 2015, when you type in either RCLAnalytics.com, RCLCrew.com (TravelMart), RCLCrewTravel.com, or
RCLCTRAC.com, you will be immediately redirected to MyRCLHome.com. This will also impact your login for the
RCLCrewTravel mobile app. Once you activate your new password for MyRCLHome.com, you will also need to use your new
password to log in to the mobile app.

You’ll need to register when you visit MyRCLHome.com for the first time:
1. Launch a browser and go to MyRCLHome.com.

2. Enter your system username (e.g. employee ID, email


address) and click “Log In”.
3. Once you log in, the system will ask you to 3a. After you click “No”, you will be redirected to the Email
verify your email address. If your email is correct, Change Request Form. Please fill out the form with the
click “Yes” and return to the login page. You can required information and click "Submit Request."
proceed to step 4. If your email is incorrect, click
“No” and follow steps 3a and 3b.

Wrong email?
Get help.

3b. Within five business days, you will receive an email


confirming the new email address and your MyRCL
password. Please proceed to step 4.

4. The system will email you a new password. Once


you receive the password, return to the
MyRCLHome.com login page, enter your
username/email address and the new password, and
click “Log In”. You can now start using MyRCL.

IMPORTANT:
Once activated, you will also use this new password to log in to
the RCLCrewTravel mobile app.

5. Choose the system you’d like to access.

Note: You will only see the systems to which you have access.
FAQ
Q. Why must I change my password?
A. In order to integrate the systems and to better secure information, we are requiring all users to comply with
RCL IT security compliance requirements, and in order to do this, you must change your password.

Q. Will my RCLCrewTravel mobile app still work?


A. Yes. However, once you activate your MyRCLHome.com login, you will need to use the same password to
log in to the mobile app.

Q. How long will it take to change my email?


A. We will confirm your new email and send you a new password within five (5) business days.

Q. Who should I contact for technical support?


A. Please contact [email protected] for all technical issues or concerns.

Remember, MyRCLHome.com will be at your service by December 20, 2015.


Please let us know if you have any questions and we would be glad to help.

We hope you'll enjoy your first look at MyRCLHome.com


Expect bigger and better things to come. "Watch this space" - we'll have more
exciting developments to share, soon!

Thank you for your cooperation as we continue to enhance your online experience.

Safe travels!
Your Employee Experience Team

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