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Conference Calls Tips

The document provides tips for effective conference calls, emphasizing the importance of having a designated leader, creating an agenda, and being prepared. It advises participants to announce themselves, make points succinctly, and maintain control of the discussion. Additionally, it suggests using the mute function when multitasking and following up with action items after the call.

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4 views1 page

Conference Calls Tips

The document provides tips for effective conference calls, emphasizing the importance of having a designated leader, creating an agenda, and being prepared. It advises participants to announce themselves, make points succinctly, and maintain control of the discussion. Additionally, it suggests using the mute function when multitasking and following up with action items after the call.

Uploaded by

Language Fitness
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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CONFERENCE CALLS TIPS

How good are your conference call skills? How do you keep the group’s attention,
make your points powerfully and persuasively and still keep the call short? Check
these ideas:

1. Designate a call leader/group facilitator.


2. Create an agenda if you’re the leader. Ask for an agenda if you aren’t.
3. Be prepared. Know what points you want to make.
4. Announce yourself immediately. Don’t lurk.
5. Pre-sell your ideas. If you need allies, call them before the call.
6. Say your name before speaking. Speak to a point only when you know who
made the point.
7. If you don’t recognize the voice and if they weren’t courteous enough to
say their name, clarify, or stay quiet.
8. If you know you need to leave the call early, ask the leader to announce it 5
minutes before you have to leave.
9. Don’t make apologies and waste time if you need to leave the call early.
Just go.
10. Make your points quickly and only once.
11. Let people finish their sentences.
12. Use the words yes and to move to another thought.
13. Keep control. If someone asks a question off topic, ask to discuss it at
the end of the call.
14. If you multi-task, don’t let them hear you or your other activity.
That’s what the mute key is for.
15. If you need a break, announce that you’ll be back in 5 minutes. Don’t
gamble that no one will want your input while you’re in the bathroom.
16. Ask the leader to send a follow-up email with action items and next
steps.

Reference: McArthur Rant.

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