Post-Graduate Diploma in Management (PGDM )
Area: Operations Management
Academic Year 2024-25
Course Title – Supply Chain Management (SCM)
3 credit Course: 20 sessions
Course Faculty:
Name Contact
Dr Gunjan Malhotra
[email protected] Dr Arindam Debroy
[email protected] Dr Gurmeet Singh
[email protected] Dr Kaustov Chakraborty
[email protected] Dr Radha Mohan Gupta
[email protected] Contact time :
As scheduled by individual faculty
Course Description
In today’s environment of shortening product life cycle, complex corporate joint ventures, and
stiffening requirements for customer service, it has become necessary to consider the complete
scope of supply chain management, ranging from supply of raw materials, through factories and
warehouses, to meet the demand in sales outlets. Supply logistics-related costs account for 20-
25% of a typical firm’s total costs. Logistics and supply chain management today represents a
greater challenge as well as a tremendous opportunity for most firms.
The course on supply chain management will focus on critical issues of design and management
of supply chain. It would help develop the understanding of individual components of supply
chains and their inter-relationships with other functions of the company such as marketing,
manufacturing and finance. The course shall provide the students required knowledge and skills
in supply chain management, which they can employ for the growth of their organizations.
Learning Objectives
The broad objectives:
1. To understand relationships between various factors/drivers of supply chain and measure
its Impact on cost-benefit for supply of products and services
2. To understand supply chain strategy, supply chain network design, planning and
coordination for business excellence
3. To equip students with tools and techniques for critically analyzing, designing and
improving the management of the supply chain .
Pedagogy
To develop conceptual and analytical skills, a mix of lectures, experience sharing, case-study
discussion, illustrative numerical problems, assignments and project shall be employed. Since
students' performance shall be accessed through a continuous system of quizzes, assignments,
presentations and End-term-examinations, students are expected to demonstrate active class
participation.
Course Requirements
The right attitude is the most important requirement for the course.
Students are expected to do the required readings before each session to enhance their
understanding and add value to class discussion.
Evaluation
Students will be evaluated based on multiple methods. The methods to be employed along with
their weightage is listed below:
Specific Assessment Method Weightage Intended subject
learning outcome (3.1)
to be assessed
Group Assessment Methods
Group Project Submission, 20%
analysis , Presentation
Individual Assessment Methods
Class participation, Case study, 20%
and/or assignment
Quizzes 20 % Yes ( one common test )
End-term Exam 40%
*This course is mapped to AACSB AOL-Sub Goal 3.1: “Critically analyze situations to suggest innovative future
growth opportunities”.
Group Project
A project is a tool for implementing concepts learned in class. The project needs to be a relevant,
interactive real-life project which enhances the application in a real business situation. The
detailed guidelines shall be circulated separately; however, one of the major objective of the group
project is to study in detail the supply chain of a selected business organization and
understand/analyze the principles, methods, tools, and techniques utilized by the said organization
for achieving supply chain management.
Recommended Textbook
Text Book
• Supply Chain Management: Strategy, Planning and Operation Sunil Chopra and D V Kalra,
7e, Pearson Publications
Reference Books
• Designing and Managing the Supply Chain: Concepts, Strategies, and Case Studies by:
David Simchi-Levi, Philip Kaminsky and Edith Simchi-Levi . Third Edition 2008, Tata
Mc Graw-Hill Publishing Co. Ltd., New Delhi
• SCM Text and Cases by Janat Shah, Pearson Education
Course Outline: Session/Module/Reading Material
Session Topic Reading Reference
Material/Case
1 Supply Chain Management: Text book: Chapter
Introduction, Issues & Challenges: 1
Concept of SCM, Definition and
objective of SCM, Evolution of SCM,
Importance of SCM as a discipline
2 Decision Phases and Process View: Case: IMB421
Decision phases in Supply Chain, Process Reliance Retail:
view of a Supply Chain, Cycle view Creating Social
value through
Banana Supply
Chain
3 &4 Supply Chain Performance and Apple Inc: Global Text book Chapter
Strategic Fit & Scope : Supply Chain 2,
Competitive and Supply Chain Strategies, Management ( W
efficiency Vs Responsive, Achieving 20472)
Strategic Fit, Challenges in Achieving Fit
5&6 Supply Chain Drivers & Metrics : Case : Seven Eleven Text Book chapter
Drivers of Supply Chain- Facilities, Japan By Sunil 3,
Inventory, Transportation, Information, Chopra chapter 3
Sourcing, Pricing, Role of Information
technology in SCM
7 Network Design: Text book, chapter
Role of Network Design, Factors 5,
influencing Network Design Decisions,
Framework influencing Network Design
Decisions, Network Design Decisions in
Practice
8 Inventory Management: Cycle Text book , Chapter
Inventory 11
Role of cycle Inventory in SCM,
Managing Multiple Product Inventory,
Managing levers to reduce cycle
inventory
9& 10 Managing uncertainties in a supply Text book , Chapter
chain Safety Inventory, Determining 12 :
level of Safety Inventory: Demand
uncertainty, Lead time uncertainty,
Impact of Supply Chain Redesign on
Inventory: Centralized vs Decentralized.
11 Distribution Strategies : Chapter 4
Role of Distribution in Supply Chain, Case : Blue Nile
Factors affecting Network Design and diamond
Decisions, Design Options for retailing
Distribution Network, Distribution by Sunil Chopra ,
Network in Practice Chapter 4
12& 13 Transportation Management: Chapter 14
Role of Transportation, Various Modes of
Transportation, Design options for
transportation network: Direct shipment,
intermediate distribution, cross docking,
milk run, Trade-offs in Transportation
Design with practice exercises
14 Transportation & Inventory tradeoff Chapter 14
for achieving strategic fit
15 & 16 Sourcing decision in a supply chain : VF Brands: Global Chapter 15
Role of sourcing, In house or Out source, Supply Chain
Contracts , risk sharing and supply chain strategy
performance, Sourcing- planning
analysis
17 Supply Chain Coordination: Text Book Chapter
Supply Chain Coordination and 10
Bullwhip Effect, Obstacles to
Coordination, Managerial levers to
Achieve Coordination, Vendor Managed
Inventory(VMI), Collaborative Planning
Forecasting and Replenishment (CPFR),
Supply Chain disruptions, Achieving
Coordination in Practice.
18 Information technology in supply Case :
chain : Pepperfry.com:
The role of IT in supply chain, Supply turning the table on
chain IT framework, digital supply chain disruptions (IMD 7:
2023)
19 Reverse Logistics: N. Creg, Smith,
Need of reverse logistics, A users guide Case : Nokia India : Robert J Thomas and
to manage Product recall, Impact on Battery recall John A Quelch, “A
business & supply chain, Sustainability Logistics Straight approach to
in supply chain managing Product
Recalls”, Harvard
Business Review,
September 1, 1996 pp
103
Reverse Supply
Chain for
commercial returns
by J D Blackburn et
al. California
management review
article (CMR 273)
20 Restructuring & Integration of Supply The triple A supply
Chain: Supply Chain Mapping, Value Chain by Hau Lee,
addition curve, Supply Chain Process HBR
Restructuring, Postpone the point of Don’t tweak your
Differentiation, Resilience, Integration supply chain,
rethink it end to end
by Hau Lee , HBR
