Sr. No.

Date Customer Name Customer Contact Number Customer Address Call Time Service Type Call Received By
1 2025-01-26 Ali Ahmad 123-456-7890 123 Street, City 10:00 AM Plumbing Esha Ashtiaq
2 2025-01-26 Sara Malik 234-567-8901 456 Avenue, City 11:30 AM Electrical Esha Ashtiaq
3 2025-01-26 Tariq Mehmood 345-678-9012 789 Road, City 12:00 PM AC Repair Esha Ashtiaq
4 2025-01-26 Mariam Khan 456-789-0123 321 Boulevard, City 1:30 PM Plumbing Esha Ashtiaq
5 2025-01-26 Usman Raza 567-890-1234 654 Lane, City 2:00 PM Electrical Esha Ashtiaq
6 2025-01-26 Rabia Shaikh 678-901-2345 987 Circle, City 3:00 PM Generator Repair Esha Ashtiaq
7 2025-01-26 Kashif Iqbal 789-012-3456 654 Park, City 4:00 PM Plumbing Esha Ashtiaq
8 2025-01-26 Nida Khan 890-123-4567 123 Drive, City 5:00 PM Electrical Esha Ashtiaq
9 2025-01-26 Faisal Ali 901-234-5678 321 Street, City 6:00 PM Plumbing Esha Ashtiaq
10 2025-01-26 Zainab Khan 012-345-6789 987 Lane, City 7:00 PM Electrical Esha Ashtiaq
11 2025-01-26 Hassan Raza 123-456-7891 654 Hill, City 8:00 PM Plumbing Esha Ashtiaq
12 2025-01-26 Sana Malik 234-567-8902 321 River, City 9:00 PM Generator Repair Esha Ashtiaq
13 2025-01-26 Imran Qureshi 345-678-9013 432 Park, City 10:00 PM Plumbing Esha Ashtiaq
14 2025-01-26 Tariq Ahmad 456-789-0124 321 Park, City 11:00 PM Electrical Esha Ashtiaq
15 2025-01-26 Hina Shah 567-890-1235 654 City, City 12:00 AM Plumbing Esha Ashtiaq
Customer Query Description Query Sent to Mechanic Mechanic Assigned Mechanic Arrival Time Service Completion Time
Issue Resolved (Yes/No)
Leak in bathroom Plumber Raheel 10:30 AM 11:30 AM Yes
Electrical fault in kitchen Electrician Ali 12:00 PM 1:30 PM No
AC not cooling Technician Omar 12:30 PM 2:00 PM Yes
Pipe blockage Plumber Ahmed 2:00 PM 4:00 PM No
Fuse box issue Electrician Zahid 2:30 PM 4:00 PM Yes
Generator breakdown Technician Imran 3:30 PM 5:00 PM Yes
Toilet leakage Plumber Ali 4:30 PM 5:30 PM Yes
Overload in circuit Electrician Zahid 5:30 PM 7:00 PM No
Water heater not working Plumber Raheel 6:30 PM 8:00 PM Yes
Lights flickering Electrician Imran 7:30 PM 9:00 PM Yes
Drainage issue Plumber Ali 8:30 PM 10:00 PM No
Generator not starting Technician Omar 9:30 PM 11:00 PM Yes
Pipe leakage Plumber Ahmed 10:30 PM 12:00 AM Yes
Power outage Electrician Zahid 11:30 PM 1:00 AM Yes
Blocked sink Plumber Raheel 12:30 AM 2:00 AM Yes
 Service Charge Payment Status Feedback Remarks Invoice Number Service Duration Priority Level
$50 Paid Good Fixed promptly 12345 1 hour High
$80 Unpaid Average Pending parts delivery
12346 1.5 hours Medium
$120 Paid Excellent Fixed after inspection
12347 1.5 hours High
$60 Unpaid Average Delayed due to rain12348 2 hours High
$70 Paid Good Resolved in 2 hours12349 1.5 hours Medium
$150 Paid Excellent Fixed on site 12350 1.5 hours High
$55 Paid Good Fixed on time 12351 1 hour Medium
$85 Unpaid Average Resolved with delay12352 1.5 hours Low
$65 Paid Good Fixed within 1.5 hours
12353 1.5 hours Medium
$45 Paid Good Fixed on site 12354 1.5 hours Low
$90 Unpaid Average Work delayed 12355 1.5 hours High
$200 Paid Excellent Fixed on site 12356 1.5 hours High
$60 Paid Good Resolved after inspection
12357 1.5 hours Medium
$110 Paid Good Fixed immediately 12358 1.5 hours High
$50 Paid Excellent Fixed in 1 hour 12359 1 hour Medium
 Follow-Up Needed
No
Yes
No
Yes
No
No
No
Yes
No
No
Yes
No
No
No
No