Unit 3.1 Personality - Non-Verbal Communication
Unit 3.1 Personality - Non-Verbal Communication
UNIT III
PERSONALITY
Personality refers to the enduring characteristics and behavior that comprise a
person's unique adjustment to life, including major traits, interests, drives, values,
self-concept, abilities, and emotional patterns.
A characteristic way of thinking, feeling, and behaving. Personality embraces
moods, attitudes, and opinions and is most clearly expressed in interactions with
other people. It includes behavioral characteristics, both inherent and acquired,
that distinguish one person from another and that can be observed in people’s
relations to the environment and to the social group.
DETERMINANTS OF PERSONALITY
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DETERMINANTS OF PERSONALITY
1. BIOLOGICAL FACTORS
• HEREDITY
• BRAIN
• PHYSICAL FEATURES
4. SITUATIONAL FACTORS 4
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Understanding Personality Type using MBTI
The Myers-Briggs Type Indicator provides insights into people’s natural tendencies for using their minds
The Myers-Briggs is one tool to help understand yourself, coworkers and employees.
The MBTI questionnaire reveals a person’s inborn tendencies in four main categories,
where people prefer to focus their attention and get energy
the way they prefer to take in information
the way they prefer to make decisions
how they orient themselves to the external world — with a judging process or a perceiving
process.
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Extraversion refers to the act or state of being energized by the world outside the self. Extraverts enjoy
socializing and tend to be more enthusiastic, assertive, talkative, and animated. They enjoy time spent
with more people and find it less rewarding to spend time alone.
Introversion, on the contrary, is the state of being predominately concerned with one’s inner world.
Introverts prefer self-reflection to social interactions. They also prefer to observe before participating in
an activity. Introverts tend to more quiet, ‘peaceful’, and reserved. Note: Introverts prefer individual
activities over social ones—this is not to be mistaken with shy people who fear social situations
Sensing refers to processing data through the five senses. Sensing people focus on the present and
prefer to “learn by doing” rather than thinking it through. They are concrete thinkers recognize details.
They are more energized by the practical use of an object/idea rather than the theory behind it.
Intuition refers to how people process data. Intuitive people are keener on the meaning and patterns
behind information. Intuitive people are more focused on how the present would affect the future. They
are readily able to grasp different possibilities and abstract concepts. They easily see the big picture
rather than the details
Thinking refers to how people make decisions. Thinking people are objective and base their decision on
hard logic and facts. They tend to analyze the pros and cons of a situation and notice inconsistencies.
They prefer to be task-oriented and fair.
Feeling people are more subjective. They base their decisions on principles and personal values. When
making decisions, they consider other people’s feelings and take it in account. It is in their best mind to
maintain harmony among a group. They are more governed by their heart
Judging refers to how people outwardly display themselves when making decisions. Judging people
have a tendency to be organized and prompt. They like order prefer outlined schedules to working
extemporaneously. They find the outcome more rewarding than the process of creating something.
Judging people seek closure.
Perceiving people prefer flexibility and live their life with spontaneity. They dislike structure and prefer to
adapt to new situations rather than plan for it. They tend to be open to new options and experiences.
While working on a project, they enjoy the process more than the outcome
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Personality-Job Fit Theory
The Personality-Job Fit Theory assumes that examining a person’s personality will give
insight into their adaptability in an organization. Basically, how well they will fit in and
work. By matching the right personality with the right company achieve a better synergy
and avoid pitfalls such as high turnover and low job satisfaction.
Person-Environment Fit: Says that employees seek organisations that are good match for
them (the Organizational culture appeals to them).
They also stay committed to these organisations if the fit is ‘good’.
The Organisational Competencies are defined in order to look at the requirements of the
company which an individual is applying to. The Individual is then Assessed on these
competencies and the competency fitment between the individual and the company is
found out.
The Competencies can be assessed using various tools like Psychological Tests,
Competency Based Interview, Situational Analysis, Etc.
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If the Individual is found to be good on competencies defined for the company using the
various tools, the Individual would be able to adjust to the company environment and
work culture and would be able to perform at his Optimum level, taking the
performance to maximum level when required.
Positive interpersonal skills are a personality trait that greatly affects the workplace.
Individuals who exhibit this trait generally enjoy working with other people, and they
have the empathy and sensitivity that enables them to get along well with others.
People with this trait are often placed in roles where they work with customers, manage
employees, or mediate problems.
Decision-making and independence are greatly affected by personality. Personality traits
such as self-efficacy, conscientiousness, and pro-activity contribute to good
decision-making under pressure and independence, while traits such as neuroticism
and not being open do not. Managers can place individuals with these traits in
appropriate positions to do their best work. Placing individuals with certain
characteristics in jobs that best suit them raises their levels of motivation. It also affects
their overall job performance because they are happier on a daily basis. This affects
the overall productivity of the workplace because more is getting accomplished due to
better attitudes and happier employees.
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Personality Growth : Personal growth is the process
of an individual becoming aware of the 'self' in its entirety,
followed by taking steps to address the behaviour, attitudes,
values, actions and habits that they wish to change.
BODY LANGUAGE & NON-VERBAL
COMMUNICATION
it’s not the words that you use but your nonverbal cues or body language that speak
the loudest.
They can put people at ease, build trust, and draw others towards you, or they can
offend, confuse, and undermine what you’re trying to convey.
These messages don’t stop when you stop speaking either. Even when you’re silent,
you’re still communicating nonverbally.
It is not only what you say but also how you say it is important
BODY LANGUAGE
Your facial expressions, gestures, posture, and tone of voice are powerful
communication tools.
Body language is the use of physical behavior, expressions, and
mannerisms to communicate nonverbally, often done instinctively rather
than consciously. when you interact with others, you’re continuously giving
and receiving wordless signals. All of your nonverbal behaviors—the
gestures you make, your posture, your tone of voice, how much eye
contact you make—send strong messages.
Nonverbal communication cues—the way you listen, look, move, and
react—tell the person you’re communicating with whether or not you care,
if you’re being truthful, and how well you’re listening. When your
nonverbal signals match up with the words you’re saying, they increase
trust, clarity, and rapport. When they don’t, they can generate tension,
mistrust, and confusion.
Body language can play five roles:
Repetition: It repeats and often strengthens the message you’re making verbally.
Contradiction: It can contradict the message you’re trying to convey, thus indicating to
your listener that you may not be telling the truth.
Substitution: It can substitute for a verbal message. For example, your facial
expression often conveys a far more vivid message than words ever can.
Complementing: It may add to or complement your verbal message. As a boss, if you
pat an employee on the back in addition to giving praise, it can increase the impact of
your message.
Accenting: It may accent or underline a verbal message. Pounding the table, for
example, can underline the importance of your message.
TYPES OF BODY LANGUAGE & NON-VERBAL COMMUNICATION
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Personality plays a key role in organizational behavior because the way that people think, feel, and
behave affects many aspects of the workplace. People's personalities influence their behavior in
groups, their attitudes, and the way they make decisions.
Interpersonal skills hugely affect the way that people act and react to things during work. In the
workplace, personality also affects such things as motivation, leadership, performance, and
conflict. The more that managers understand how personality in organizational behavior works, the
better equipped they are to be effective and accomplish their goals.
People have many different views of the world that affect their personalities. When a situation
arises, an individual will handle it based upon his or her personal values, beliefs, and personality
traits. These traits are developed throughout a person's lifetime and cannot be easily changed, so it
is more helpful for managers to attempt to understand this rather than to fight it.
Traits such as openness, emotional stability, and agreeableness all predict that an
individual will have less conflict, work better in teams, and have positive attitudes about
his or her work. People with this type of personality should be placed in situations where
they would be working with or leading others. Those who do not have these traits will
have less motivation and be more negative when they are placed in these same
situations. 18
Non-verbal Communication
Body Posture
Facial Expression
Physical Appearance
Voice Tone
No 3D Model? No Problem!
To Insert a 3D Model:
That will open the Online 3D Models Window where you can
search or browse categories of various 3D models, right from
within PowerPoint.
To Insert a 3D Model:
1 Go to Insert > 3D Models from a File… 2 Insert the 3D model by selecting the file and clicking
on Insert.
This will open the Insert 3D Model Window where
you can search your computer, network or cloud The 3D Model will now be placed onto your
drive for any saved 3D models. PowerPoint slide
Two Ways to Position and Rotate Your 3D Model
Try them yourself with the parrot on the right:
1 Select your 3D model > 3D Models Format > 2 With the Pan & Zoom button enabled, now 3 When you are finished editing, click
Pan & Zoom move, rotate, and resize your 3D model. the Pan & Zoom button again to exit
Pan and Zoom mode.
Note: the Pan & Zoom tool acts like an
on/off (toggle) switch. Once pressed, you’ll
see a gray box around the Pan & Zoom
button to indicate the feature is activated.
Press the button again to deactivate the Pan
& Zoom feature.
Now Animate Your 3D Model Using the Morph Transition
Try it yourself with the parrot on the right:
Hint: Effect Options gives you even more options for Turntable.
3 Click Add Animation to combine the new 3D animations with other classic
2D animations, such as Fade, Grow/Shrink, or one of the many Motion Path
animations to test and see what is possible.
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PowerPoint?
Select the Tell Me button and type what you want to know.
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