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Lesson 1

Communication is the process of transferring information between individuals, involving a sender, message, and receiver. It serves five key functions: regulation, social interaction, motivation, emotional expression, and information dissemination. The communication process includes steps such as idea development, encoding, transmission, decoding, and feedback, while noise can hinder effective communication at any stage.

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Kevin Marquez Estela
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29 views4 pages

Lesson 1

Communication is the process of transferring information between individuals, involving a sender, message, and receiver. It serves five key functions: regulation, social interaction, motivation, emotional expression, and information dissemination. The communication process includes steps such as idea development, encoding, transmission, decoding, and feedback, while noise can hinder effective communication at any stage.

Uploaded by

Kevin Marquez Estela
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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LESSON 1: The Function, Nature and Process of Communication

Communication is the act of transferring information from one person to another person or a
group. Communication involves at least one sender, a message, and a receiver; but
communication is more than just a transmission of information. It requires success in
transmitting or sending a message.

Communication is a process of sharing and conveying messages or information from one


person to another within and across channels, contexts, media, and cultures (McCornack, 2014).

Nature of Communication

Communication is a process. It takes place when two or more people exchange ideas
either through written or spoken words (verbal) or actions (nonverbal). Both verbal
and nonverbal can be used at the same time.

Functions of Communication

There are five functions of communication. These are regulation or control, social interaction,
motivation, information, and emotional expression.

1. Regulation / Control – Communication functions to control behavior. It can be used to


regulate the nature and number of activities people engage in.

“Take your medicine before you go to bed.”


“Finish your work before you go.”

2. Social Interaction – Communication allows people to interact with others to develop bonds or
intimacy. It also allows individuals to express desires, encouragement, needs, and decision or to
give and get information.

“Would you like to go to church with me?”


“Come on! You can do it!”

3. Motivation – Communication persuades or encourages another person to change


his/her opinion, attitude, and behavior.

“You’re on the right track. Keep up the good work.”


“My dream is to finish my Senior High School despite this pandemic.”

4. Emotional Expression – Communication facilitates people’s expression of their feelings such


as love, fear, anger, joy, hope, or any other emotion.

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“I’m so happy to have you in my life.”
“I like you so much.”

5. Information – Communication functions to convey information. It can be used in giving and


getting information.

“The Philippine Normal University was founded in 1901.”


“You can find the bathroom right next to this door”

The Process of Communication

In order to successfully communicate, it is important to understand the process of


communication. The diagram above shows the basic steps.

1. The speaker develops an idea to be sent.


2. The speaker encodes the idea or converts it to words or actions.
3. The speaker transmits or sends out the idea using a specific medium or channel.
4. The receiver gets the message and decodes or interprets it.
5. The receiver provides or sends feedback.

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At any point of the communication process, noise may take place and hinder the flow of
communication process.

The Elements in The Process of Communication

Sender
The sender is the one who initiates the message that needs to be transmitted. He sends the
message that may be in different forms such as pictures, symbols, postures, gestures, or even
just a smile. After generating the idea, he sends it in such a manner that can be understood
clearly by the receiver.

Message
Message refers to the information intended to be communicated by words as in speech,
letters, pictures, or symbols. It can be verbal or non-verbal. It is the content the sender wants to
convey to the receiver.

Encoding
It is the process of expressing the idea into appropriate medium. It may be verbal or non-
verbal. The sender may put the message into a series of symbols, words, pictures or gestures.

Channel
It refers the medium or passage through which encoded message is passed to the receiver.
It may be transmitted through face-to-face communication, telephone, radio, television,
memorandum, or computer.

Receiver
Receiver refers to whom the message is meant for. He plays a significant role in the
communication process like the sender. He needs to comprehend the message sent. His
translation of the message received depends on his/her knowledge of the subject matter of the
message, experience, and relationship with the sender.

Decoding
It means translating the encoded message into a language that can be understood by the
receiver. After receiving the message, the receiver interprets it and tries to understand it.

Feedback
It refers to the response of the receiver to the message sent to him/her by the sender.
Feedback ensures that the message has been effectively encoded and decoded.

Noise
It is a hindrance to communication. This can take place at any step in the entire
communication process. There are various types of noise. Examples of physical noise are loud
music, an irritating sound of an engine of a machine, or a classmate who talks to you while the

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teacher is giving a lecture. The second type of noise is physiological – when the body becomes
the hindrance to communication such as headache, toothache, or hunger. The third type is
psychological noise that refers to qualities in us that affect how we communicate and interpret
others such as prejudice and any feeling can interfere with communication. Noise is considered
as a barrier to effective communication.

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