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The document details a chat interaction between a customer, Anand Kumar, and the Asian Paints Chat Assistant regarding interior design and painting services. After confirming his details, Kumar was informed that the services are available in his area and an appointment was booked for him, with a follow-up expected within 48 hours. The assistant also provided a link to a budget calculator for painting services and confirmed the nearest store location for further assistance.

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9 views3 pages

Transcript

The document details a chat interaction between a customer, Anand Kumar, and the Asian Paints Chat Assistant regarding interior design and painting services. After confirming his details, Kumar was informed that the services are available in his area and an appointment was booked for him, with a follow-up expected within 48 hours. The assistant also provided a link to a budget calculator for painting services and confirmed the nearest store location for further assistance.

Uploaded by

A1 Tax ASSIST
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as TXT, PDF, TXT or read online on Scribd
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Asian Paints (9/4/2024, 11:32:35 AM): Hi, I am the Asian Paints Chat Assistant.

Thank you for reaching out to us. How can I help you today?
Asian Paints (9/4/2024, 11:32:35 AM): Menu Options:
Painting Service
Interior Design Service
Product Information
Colour Information
Register A Complaint
Others
null (9/4/2024, 11:32:45 AM): Interior Design Service
Asian Paints (9/4/2024, 11:32:48 AM): Great! At Asian Paints Beautiful Homes
Service, we provide
- End-to-end interior design services, starting from 4 Lacs
- Modular Kitchen / Wardrobe / Living room / Bedroom / Bathroom, etc.
- Expert Designers to guide you
- Professional Management
Asian Paints (9/4/2024, 11:32:48 AM): To book an appointment, we need a few
details.
Asian Paints (9/4/2024, 11:32:49 AM): May I know your name please?
null (9/4/2024, 11:32:58 AM): Anand Kumar
Asian Paints (9/4/2024, 11:32:59 AM): Please share your 10 digit mobile number.
null (9/4/2024, 11:33:05 AM): 8123030275
Asian Paints (9/4/2024, 11:33:06 AM): Great! Please also share your email address.
null (9/4/2024, 11:33:21 AM): [email protected]
Asian Paints (9/4/2024, 11:33:23 AM): Lastly, please share your pincode.
null (9/4/2024, 11:33:31 AM): 560112
Asian Paints (9/4/2024, 11:33:32 AM): lwc:rich:Is this correct ?

Name: <strong>Anand Kumar</strong>


Mobile: <strong>8123030275</strong>
Email: <strong>[email protected]</strong>
Pincode: <strong>560112</strong>
Asian Paints (9/4/2024, 11:33:32 AM): Menu Options:
Yes
No, I need to edit
null (9/4/2024, 11:33:36 AM): Yes
Asian Paints (9/4/2024, 11:33:50 AM): Hello! Thank you for reaching out to Asian
Paints. We are sorry that our service is currently not available in your area.
Asian Paints (9/4/2024, 11:33:50 AM): Do you want to chat with an Agent?
Asian Paints (9/4/2024, 11:33:50 AM): Menu Options:
Yes
End Chat
null (9/4/2024, 11:34:00 AM): Yes
Deepali B (9/4/2024, 11:34:12 AM): Hello! This is Deepali, I’ll be assisting you
today. Please give me a moment to have a look at your query.
Deepali B (9/4/2024, 11:34:25 AM): Mr. Kumar, as you are looking for Beautiful
Homes Interior Designing Service related assistance, kindly confirm the area pin
code is 560112.
null (9/4/2024, 11:34:29 AM): Am looking for interior and painting services
Deepali B (9/4/2024, 11:34:46 AM): Alright.
Deepali B (9/4/2024, 11:34:57 AM): To check the service availability, request you
to kindly confirm your area pin code is 560112.
null (9/4/2024, 11:35:05 AM): Yes
null (9/4/2024, 11:35:35 AM): May i know painting service charges per sq feet
Deepali B (9/4/2024, 11:36:01 AM): Mr. Kumar, would like to inform you that we have
a Beautiful Homes Store present in at your pin code- 560112, which can cater to
your painting and Interior requirement needs.
Deepali B (9/4/2024, 11:36:09 AM): I can assist you with the budget calculator link
wherein you can visit and check the approximate quotation.
Deepali B (9/4/2024, 11:36:13 AM):
https://www.asianpaints.com/resources/tools/paint-budget-calculator.html

As you are looking for the painting budget, I suggest you to please use Paint
Budget Calculator on our website, all you need to do is add your project details
and get the approximate budget including approximate labour cost.

Note: 1.The labour cost included in the final cost is as per the local labour cost.
Deepali B (9/4/2024, 11:36:30 AM): Mr. Kumar, I would like to inform that at
Beautiful Homes Stores we provide products ranging from Furniture, fabrics, Lights,
Sleek kitchens, Bath, flooring, wallpaper/painting and Home automation.
Deepali B (9/4/2024, 11:36:41 AM): Shall I proceed to book a store appointment for
you?
null (9/4/2024, 11:37:50 AM): Yes
Deepali B (9/4/2024, 11:38:02 AM): May I know do you also have a Modular Kitchen
requirement?
null (9/4/2024, 11:39:05 AM): Yes
Deepali B (9/4/2024, 11:39:13 AM): Before proceeding, I would also like to inform,
about Design solution service by our Instore Design expert who can help you in
selection of products, Designing and Executing.
Deepali B (9/4/2024, 11:39:17 AM): Great ! As you have shown interest in
( Painting/ Interior Design Service), I will go ahead and confirm your appointment
to our Store team. You shall receive a call from our team within 48 hours.
Deepali B (9/4/2024, 11:39:21 AM): Towards this purpose, I request you to share the
following details.
Deepali B (9/4/2024, 11:39:34 AM): Mr. Kumar, request you to kindly confirm your
primary contact number is- 8123030275.
null (9/4/2024, 11:39:41 AM): Yes
Deepali B (9/4/2024, 11:39:46 AM): Please also confirm your email Id is -
[email protected]
null (9/4/2024, 11:39:54 AM): Yes
Deepali B (9/4/2024, 11:40:11 AM): Thank you for providing the information.
Deepali B (9/4/2024, 11:40:52 AM): Mr. Kumar, I have booked your appointment . We
recommend you can also visit our (Harish Traders) located at (#1327, 24th Main
Rd, BDA Layout, HSR Layout) which nearest to the pin-code provided- 560112.
Deepali B (9/4/2024, 11:41:02 AM): Is there anything else I may assist you with?
null (9/4/2024, 11:41:15 AM): No
null (9/4/2024, 11:41:31 AM): Its kodigehalli bangalore 560112
Deepali B (9/4/2024, 11:42:04 AM): Alright.
Deepali B (9/4/2024, 11:42:49 AM): Mr. Kumar, would like to inform you that (Harish
Traders) is a store which is nearest to the pin-code provided- 560112.
Deepali B (9/4/2024, 11:42:54 AM): Apart from this is there anything else can I
help you with?
null (9/4/2024, 11:43:30 AM): Required interior too
Deepali B (9/4/2024, 11:44:37 AM): Be rest assured. Beautiful Homes Stores we
provide products ranging from Furniture, fabrics, Lights, Sleek kitchens, Bath,
flooring and Home automation along with Painting.
null (9/4/2024, 11:45:25 AM): If possible request to provide contact details or
send csa
Deepali B (9/4/2024, 11:46:28 AM): Mr. Kumar, would request you to please wait our
Instore team shall get back to you within 48 hours anytime.
null (9/4/2024, 11:48:59 AM): For me its Urgent work
Deepali B (9/4/2024, 11:49:18 AM): Be rest assured.
Deepali B (9/4/2024, 11:49:24 AM): Apart from this is there anything can I help you
with?
null (9/4/2024, 11:49:52 AM): No
Deepali B (9/4/2024, 11:50:00 AM): Thank you for visiting www.asianpaints.com

I request you to share your valuable feedback at the exit of this chat session.
Your suggestions will help us serve you better.
Have a great day! Stay safe.

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