Contents

I. Safety Instruction 3
II. Product Description And Tended use 4
1. Kit Content ……………………………………………………… 4
2. Product Usage Limits ……………………………………… 5
3. Dimensions …………………………………………………… 5
III. Installation 6
1. Installation Dimensions …………………………………… 6-7
2. Installation Of The Motors ……………………………… 8
3. Manual Release Of Motors ……………………………… 9
4. Installation Of The Control Box………………………… 9
IV. Commissioning 10
1. CB19 Control Board ……………………………………… 10
2. Motor Wiring ………………………………………………… 11
3. Wiring Of Accessories……………………………………… 12
4. Remote Learning ……………………………………………… 13
5. Safety Device Logic …………………………………………… 14-15
6. Programming ………………………………………………… 16
7. Parameter Table ……………………………………………… 17-18
8. System Learning ……………………………………………… 19
9. Reset To Default Settings………………………………… 19
V. Smartphone Control With Chow! Mobile Applicatipn 20
1. Wi-Fi Box WB3 ……………………………………………… 20
2. Quick Set Up Guide ………………………………………… 20-22
VI. Technical Specifications 22
VII. Maintenance And Troubleshooting 23

2
 Safety Instruction
WARNING!
Please read this instruction manual carefully before the installation of gate-automated
system.
This manual is exclusively for qualified installation personnel.
The manufacturer is not responsible for improper installation and failure to comply with
local electrical and building regulations.
Keep all the components of Clifford system and this manual for further consultation.
In this manual, please pay extra attention to the contents marked by the symbol:
Be aware of the hazards that may exist in the procedures of installation and operation of
the gate-automated system.
Besides, the installation must be carried out in conformity with local standards and
regulations.
If the system is correctly installed and used following all the standards and regulations, it
will ensure a high degree of safety.
Make sure that the gates works properly before installing the gate-automated system and
confirm the gates are appropriate for the application.
Do not let children operate or play with the gate-automated system.
Do not cross the path of the gate-automated system when operating.
Please keep all the control devices and any other pulse generator away from children to
avoid the gate-automated system being activated accidentally.
Do not make any modifications to any components except that it is mentioned in this
manual.
Do not try to manually open or close the gates before you release the gear motor.
If there is a failure that cannot be solved and is not mentioned in this manual, please
contact qualified installation personnel.
Do not use the gate-automated system before all the procedures and instructions have
been carried out and thoroughly read.
Test the gate-automated system weekly and have qualified installation personnel to check
and maintain the system at least every 6-month.
Install warning signs (if necessary) on the both sides of the gate to warn the people in the
area of potential hazards.

3
 II. Product Description And Tended Use
1. Kit Content

• Motors • Hardware

• Accessories

• REF DESCRIPTION QUANTITY

Motor 1 (Master) 1
Motor 2 (Slave) 1

Bracket plate 4

Front bracket 2

Rear end Bracket 2

M8*40L hex bolt 2

M8 self-locking nut 2

Washer 4

Washer 4

CB19 Control Box 1

Flashing light 1

Photocells 1

Remote 2

4
2. Product Usage Limits

3. Dimensions

5
 III. Installation
1. Installation Dimensions
• Dimensions Front And Rear Bracket

• Inward Opening • Outward Opening

6
• Inward Opening • Outward Opening

7
2. Installation Of The Motors
1. Choose the correct dimensions of the motors and position to be installed.
2. Check if the mounting surface the brackets to be installed is smooth, vertical and
rigid.
3. Arrange the cable conduit for power supply cable of the motors.
4. Loosen the screw and remove the cover of the motor as shown in Figure 1.
5. Place the leaves in the closed position.
6. Refer to the distance of “B” in dimensions, place the rear plate in the correct position
on the mounting surface. Inspect if the distance is proper as shown in dimensions.
7. Place two post brackets on the surface to be installed and mark the drilling points,
then drill minimum diameter of 8mm holes by four on the mounting surface to be
installed and fasten up the brackets with screws and washers.
8. Please make sure the front plate is completely installed horizontally.
9. Clamp and fix the motor front plate on the door temporarily.
10. Lift up the motor and insert the screws into the front plate.
11. Lift the motor overhead and push the gate to the end until the screw holes of the
motor end matches the holes on the rear plate. Fasten the motor to the rear plate
with the bolt as shown in Figure 4.
12. Fasten the nut tightly and loosen it for half round for motor supporting in rotating.
13. Fasten the motor front end to the front plate with the bolt and nut tightly. Fully
tighten the screw.
14. Use appropriate release key to release the gear motor.
15. Try to push the released gate and make sure the motor can be manually moved
easily.
16. Make sure the motor front plate can be fastened on the gate to be installed
permanently.
17. Use the appropriate release key to fasten the gear motor again.

8
3. Manual Release Of The Motor

• Release the Clutch of the Gate Operator

1. Insert the key
2. Turn it anti-clockwise by 180°
3. The gate leaf can now be moved manually to the
desired position.

• Tightening the Clutch of the Gate Operator

1. Insert the key
2. Turn it clockwise by 180°
3. Remove the key

4. Installation Of The Control Box

1. Remove the cover by unscrewing the 4 screws from the control box.
2. Use a screwdriver to puncture the holes beneath the bottom of the control box.
3. Install the control box

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 IV. Commissioning
1. CB19 Control Board

Motor1 is the MASTER Motor that will open first and close last.
WARNING !
When powering on for the first time, the LED display will show N-L = System learning not completed.
DURING STANDARD OPERATION, the photocells are wired and aligned, the 3 LED indicator are OFF.
Control : By passing your hand in front of the photocell beam, LED 1 will switch ON.

10
2. Motor Wiring

• Motor Without Limit Switch

Mandatory:Make sure stoppers are placed on the ground or on the motors

• (Refer to parameter table - Paramter (Default Setting)

• Motor 1 Installed On The Left Pillar

• Motor 2 Installed On The Right Pillar

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3. Wiring Of Accessories
• Safety Device 1 Wiring • Safety Device 2 Wiring

• Auxiliary Device Wiring • 12V Available To Power Accessories

Dkey : Complete open
Skey : Partial open

• Battery wiring (optional)

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4. Remote Learning

Mandatory:Before processing system learning, you must first

memorize the remotes.

• Reset (Delete) All The Remotes

Press and hold RF button. After 10 seconds, the LED display will first show

then that confirms that all the transmitters have been deleted.

• Open/Close/Stop On Dual Gate

Press RF Learn button. The LED display show .

Press and hold a button on the remote for at least 1 second then release.

blinks 3 times, completing the memorization process.

You have 5 seconds to memorize another remote.

• Open/Stop/Close On Single Gate (Pedestrian Opening)

Press RF Learn button. The LED display show . Press RF button a 2nd

time, the LED display show .

Press and hold a button on the remote for at least 1 second then release.

blinks 3 times, completing the memorization process.

You have 5 seconds to memorize another remote.

• Command For Auxilary Device(FM Function)

Press RF Learn button. The LED display show . Press RF button a 2nd

time, the LED display show .

Press RF button a 3rd time, the LED display show .

Press and hold a button on the remote for at least 1 second then release.

blinks 3 times, completing the memorization process. You have 5

seconds to memorize another remote.

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5. Safety Device Logic
• Motor Reaction Following A Fault On Contact PH1/PH2-Parameter Settings Selection-FA

Important : PH1 and PH2 are disabled by default.

FA-1 Anticrush safety between the gate and the wall

Safety device category Photocells default on PH1 Safety edge default on PH2
Gate fully closed No effect No effect

Opening phase No effect Stop and close

Reload pause time => Automatic
Stop during cycle No effect
closing
Reload pause time =>Automatic closing
Gate fully open No effect
at slow speed
Closing phase Stop: => Open at slow speed No effect

FA-2 Security during closing stage

Safety device category Photocells default on PH1 Safety edge default on PH2
Gate fully closed Blocks the open command No effect
Stop => Reverse 2 seconds => Pause time =>
Opening phase No effect
Automatic closing
Reload pause time =>Automatic closing
Stop during cycle No effect
at slow speed
Reload pause time => Automatic
Gate fully open Reload pause time => Automatic closing
closing
Stop => Reverse 2 seconds => Pause time =>
Closing phase Stop => Open at slow speed
Automatic closing

FA-3 Loop detector

Safety device category Photocells default on PH1 Safety edge default on PH2
Gate fully closed No effect Open

Opening phase No effect No effect

Reload pause time => Automatic
Stop during cycle Open
closing
Reload pause time => Automatic
Gate fully open Reload pause time => Automatic closing
closing
Closing phase Stop=> Open at slow speed Stop => Open at slow speed

FA-4 Photocells on pillars and photocells on column

Safety device category Photocells default on PH1 Safety edge default on PH2
Gate fully closed No effect No effect

Opening phase No effect No effect

Reload pause time => Automatic
Stop during cycle Open
closing
Stop => Reload pause time =>
Gate fully open Reload pause time = > Automatic closing
Automatic closing
Closing phase Open Stop = > Open at slow speed

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Function FA-5 - Quick closing - Pausing time is reduced to 5 seconds

Safety device category Photocells default on PH1 Safety edge default on PH2
Gate fully closed No effect No effect
Pause time before automatic closing Pause time before automatic closing reduced to
Opening phase
reduced to 5 seconds 5 seconds
Pause time before automatic closing Pause time before automatic closing reduced to
Stop during cycle
reduced to 5 seconds 5 seconds
Pause time before automatic closing Pause time before automatic closing reduced to
Gate fully open
reduced to 5 seconds 5 seconds
Open => Reduce pause time to 5
Closing phase Open => Reduce pause time to 5 seconds
seconds

FA-6 - Standard residential mode ***DEFAULT SETTING***

Safety device category Photocells default on PH1 Safety edge default on PH2
Gate fully closed No effect No effect

Opening phase No effect No effect

Reload pause time => Automatic
Stop during cycle Reload pause time => Automatic closing
closing
Reload pause time => Automatic
Gate fully open Reload pause time => Automatic closing
closing
Closing phase Open Open

Function FA-7 -
Condominium mode. Transmitters only accept signal for opening / Automatic closing is mandatory

Safety device category Photocells default on PH1 Safety edge default on PH2
Gate fully closed No effect No effect

Opening phase No effect No effect

Stop during cycle Impossible Impossible
Gate fully open No effect No effect
Closing phase Open Open

15
6. Programming
• Indication On The LED Display
During the programming and operation, the LED display is ON
and provides indications.
N-L = System learning not
completed
LEA = In process of system
learning
S-G = Completed system learning
for single gate
D-G = Completed system learning
for dual gate
OPN = Motors in opening phase
CLS = Motors in closing phase
STP = Fault (display for 10second)
CLN = Return to default setting
F I = Motor wiring fault Indication example on the LED display

• Parameter Settings
WARNING !
Depending on the placement of the control unit, the programming
buttons may be located on the right or left side, the RF button at the top
or bottom.

1. Press and hold / SET for 3 seconds

2. The LED display « A1» parameter setting
3. Select main setting with / then confirm with SET
4. Display of the sub-setting (ex: parameter A1-subvalue=1)
5. Modify sub-setting value /
6. Validate sub-setting value with SET
7. Press / to display and configure other settings

The LED display will switch off after 8 seconds if no

button is pressed.

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 7. Parameter Table

Setting Definition Default Setting

Motor without limit switch / With Limit switch / With Encoders

F1-1 : Motor without limit switch. MANDATORY : Stoppers must be placed on the
F1 ground or on the motor
F1-1
F1-2 : Limit switch
F1-3 : Encoders - Wiring on 5V/S1 and 5V/S2

Motor Dephasing During Opening Phase

F3-1 = 1 amp Recommended value: WARNING!

F2 F3-2 = 2 amp
F2-5 = 5 amp
PW200 = 2A / 4A Do not exceed recommended
F2-2
F2-6 = 6 amp
F3-3 = 3 amp PW320/330 = 2A / 5A value or you may damage
F2-7 = 7 amp the motors
F3-4 = 4 amp PW530 = 2A / 6A

Motor Dephasing During Closing Phase

F3-1 = 1 amp Recommended value: WARNING!

F3 F3-2 = 2 amp
F3-5 = 5 amp
PW200 = 2A / 4A Do not exceed recommended
F3-2
F3-6 = 6 amp
F3-3 = 3 amp PW320/330 = 2A / 5A value or you may damage
F3-7 = 7 amp the motors
F3-4 = 4 amp PW530 = 2A / 6A

Motor Dephasing During Opening Phase

F4 F4-1 = 40% of full speed F4-3 = 75% of full speed

F4-3
F4-2 = 50% of full speed F4-4 = 100% of full speed

Motor Dephasing During Closing Phase

F5 F5-1 = 40% of full speed F5-3 = 75% of full speed

F5-3
F5-2 = 50% of full speed F5-4 = 100% of full speed

Motor Dephasing During Opening And Closing Phase

F6 F6-2
F6-1 = 40% F6-3 = 75%
F6-2 = 50% F6-4 = 100%

Motor Dephasing During Opening Phase

F7 F7-0 = 0 second F7-3 = 10 seconds F7-6 = 25 seconds F7-1

F7-1 = 2 seconds F7-4 = 15 seconds F7-7 = 35 seconds F7-9 = 55 seconds
F7-2 = 5 seconds F7-5 = 20 seconds F7-8 = 45 seconds

Motor Dephasing During Closing Phase

F8 F8-0 = 0 second F8-3 = 10 seconds F8-6 = 25 seconds F8-1

F8-1 = 2 seconds F8-4 = 15 seconds F8-7 = 35 seconds F8-9 = 55 seconds
F8-2 = 5 seconds F8-5 = 20 seconds F8-8 = 45 seconds

Pause Time Before Automatic Closing

F9-0 : No automatic
F9 closing
F9-3 = 20 seconds F9-6 = 120 seconds F9-0
F9-4 = 40 seconds F9-7 = 180 seconds
F9-1 = 3 seconds
F9-5 = 60 seconds F9-8 = 300 seconds
F9-2 = 10 seconds

Temporary suspension of automatic closing function (Party mode)

It is possible to deactivate/reactivate the automatic closing function by pressing simultaneously on button A+B of the remote.
Automatic closing activated = > Automatic closing deactivated = 4 Buzzer sounds
Automatic closing deactivated = > Automatic closing activated = 2 Buzzer sounds

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7. Parameter Table

Parameters Definition Default Setting

Safety Device Logic

FA-6 Standard
FA FA-1 Anti-crush
FA-4 Quick close 1 residential mode FA-6
FA-2 Safety edge
FA-5 Quick close 2 FA-7 Condominium
FA-3 Loop detector
mode
Pedestrian Opening (Partial Opening) On Motor 1
FB FB-0 = Open motor 1 to the maximum range FB-1
FB-1 = Open at 1/2 of the motor 1 maximum range

PRE-Flashing (24V Flashing Light wiring on LIT+ / LIT- terminals)

FC FC-0 = Deactivated FC-0
FC-1 = Activated = preflashes 3 seconds before the gate maneuver

Safety Device 1
FD FD-0 = Deactivated FD-0
FD-1 = Activated

Safety Device 2
FE FE-0 = Deactivated FE-0
FE-1 = Activated

Buzzer Function (Buzzer beeps during every gate maneuver)

FF FF-0 = Activated FF-0
FE-1 = Deactivated (Can be useful during the commissioning and parameter settings)

Electric Lock (wiring between LAT+ / LAT-)

FG FG-0 = Release OFF FG-1

FG-1 = Release ON (During opening phase, motor reserves for 0,25s to release tension and unlock the
electric lock)

LED Display Direction (LED display direction is reversed on the articulated arm)
FH FH-0 = Value facing up FH-1
FH-1 = Value facing down

Single Or Dual Gate

FI FI-1 = 1 motor (Wiring on M1+ / M1-) FI-1
FI-2 = 2 motors

Motor DischargeE After Closing And Opening

FJ FJ-0 = No discharge FJ-2 = Retour de 0,2s FJ-5 = Reversal 0,5s FJ-1
FJ-1 = Reversal 0,1s FJ-4 = Retour de 0.4s FJ-6 = Reversal 0,6s
LAT+ / LAT- Ootput: Electric Lock / Zone Lighting / 24V Output (Activated by Button C
On The Remote)

FK FK-1 = Power an electric lock in 24V (activated at start of the cycle) FK-1
FK-2 = Zone lighting (activated during the movement of the gates)
FK-3 = 24V output (courtesy light) controlled by the C button of the remote (adjustment of the duration with
FL setting)

Trigger Duration On LAT+/LAT- / 24V Output (Activated by Button C On The Remote)

FL FL-0 = ON / OFF FL-3 = 60 seconds FL-1

FL-1 = 1 second FL-4 = 90 seconds
FL-2 = 30 seconds FL-5 = 180 seconds

Motor Sensitivity (Overcurrent Sensitivty When Detecting an Obstacle )

FM-4 = Stop after 1 second

FM-5 = Stop after 1.5 second
FM FM-1 = Stop after 0,2 second FM-1
FM-2 = Stop after 0,5 second
WARNING!
FM-3 = Stop after 0,75 second Do not exceed recommended value or you may
damage the motors

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8. System Learning

• PRE-Check Up Before Learning Procedure

The motors, photocells and other safety devices are installed and wired.
The stoppers or limit switchs are installed and adjusted.
The remotes are memorized.
Unlock the motors. Manually move the gate to 75% of the travel and lock the motors.

• System Learning Procedure Mandatory

1. Press and hold SET for 3 seconds

2. The LED display . Release the button to launch the system learning

procedure.
The first movement of the motors must be in the closing direction.
If it is not the case, power off and invert the wiring of the 2 motors M+/M-

3. The motor(s) perform(s) closing/opening movements then stop.

4. The display of (2 motors) or (1 motor) confirms that the

learning procedure has been completed successfully.procedure.

During the learning phase, the LED display the motor power consumption
(in Ampere). If this value fluctuates a lot during the gates movement, make
sure to verify if there are any hard spots.

• Dual Gate Movement During Systen Learning Procedure:

1. Motor 2 close
2. Motor 1 close
3. Motor 1 open
4. Motor 2 open
5. Motor 2 close
6. Motor 1 close

9. Reset To Default Settings

Press and hold / SET / ,

The LED display confirming that the system has successfully returned to
default settings .

Release the buttons => The LED display (System learning not completed)

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V. Smartphone Control With CHOW! Mobile Application
1. Wi-Fi Box WB3

LED Display
R Button (press to restart)
P Button
Terminals

• LED Indicators Description

BLUE : Blue LED is a indicator for the Bluetooth connection.
GREEN : Green LED is a indicator for the state of device.
RED : Red LED blinks indicates wrong ful operations or system errors.
Please refer to FAQ when the Res LED is ON.

2. Quick Set Up Guide

• Apply for a new Chow! account

1. Please scan the QR code and download the
Chow! App
2. Press sign up icon and press the agree icon to
continue
3. Please type the following informeation for
registration:
a. Email(enter twice for verification)
b. Password(enter twice for verification)
c. The password should have at least 1 English
character and at least 8 characters in total

4. The system will send a link to your email when

the registration succeedec.
5. Please go to your email, and click the linkto
activate your Chow! account.
6. Please log in your Chow! account.

20
• Connect the Wifi/Bluetooth Module to the Chow! App
Please turn ON the Bluetooth function of your smartphone
1. Tap the (+) icon to add new device.
2. Tap the type of your device to add a new device.
3. Please check if the product has the WBT sticker.
4. Please check if you power the device.

5. Please select your device or scan QRcode on device.

6. Set a security PIN code by enter the same code twice.
7. Entering the correct password of your Wi-Fi.
8. After connection countdown, you can name your device.

• Owner shares the device to other users

1. Press the icon on the corner to enter
the account management page.
2. Tap the manage shared device.

21
3. Enter the account which you are going to share.
4. Choose the device you are going to share and tap next.

a. The Owner can decide the permission

of device sharing. A manager can share
and operate this device, but a normal
user can only operate it.
b. One device can only be shared to 10
users.

VI. Technical Specifications

Model Name Clifford 400 Clifford 500
Category Swing gate opener Swing gate opener

Max gate length 3m 4.5m

Max gate weight 350kg/450kg 450kg/550kg

Power supply 110-240Vac(50-60Hz) 110-240Vac(50-60Hz)

Motor power supply DC24V DC24V

Gear type Worm gear Worm gear

Operation stroke 350mm 540mm

Duty cycle 50% 50%

IP rating IP44 IP44

Working temperature -20-50°C -20-50°C

Current(A) 6A 6A

Power(W) 144W 144W

Release Key Key

Dimensions 928x136x126mm 1117.5x136x126mm

22
 VII. Maintenance And Troubleshooting
• Maintenance
Conduct the following operations at least every 6 months. For intensive use scenarios,
shorten this delay.

• Disconnect The Power Supply

1. Clean and lubricate the screws, hinges with grease.
2. Make sure the fastening are properly tightened.
3. Make sure the wire connection is in good functioning conditions.

• Connect The Power Supply

1. Double check the parameter settings.
2. Check the manual release.
3. Check the photocells and other safety devices.

Troubleshooting
Problem Solution
1.Check if LED2 blinks when pressing buttons on the remote
2.Check if the voltage on the batteries is above 22V
The gate is not moving when 3.Check if LED3-4 are "ON".
pressing the buttons on the remote 4.Make sure all the wires are connected to the PCB terminals
5.Make sure the fuse is fully functional on the panel and
power socket.
1. Make sure the antenna is well attached and screwed on
Transmission range on the remote/ the control board.
keypad is too short 2. Make sure there is no obstruction of the antenna (power
or motor cables).

Flashing light does not function 1. Make sure the wiring is correct.

The gate stops during movement. Manually move the gate and check if there are any hard spots.

1. Verify the motors wiring.

The gate does not move or only 2. Check the fuse status
move towards a single direction. 3. Make sure there are no obstacles obstructing the
photocells beam.
Manually move the gate and check if there are any hard
spots.
1. Verify the motors wiring.
One gate fully closes but the other
2. Check the fuse status
gate stops.
3. Make sure there are no obstacles obstructing the
photocells beam.
4. Increase the F2-F3 settings (Force)

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