Information Technology SBA 2023 - 2024
Information Technology SBA 2023 - 2024
Information Technology
General Proficiency
All students must do their work on a personal flash drive and make regular backup copies of
the SBA via the Internet or a Personal Computer. There will be NO excuses for work that may
be lost, damaged or stolen. Any work that is seen as being copied will be awarded NO GRADE
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Description of the Project
Mr. Dwyer owns a small construction business with services such as renovation, remodeling,
design/build and upgrades with six employees. He owns the Cranes, Dump truck, excavator and
asks you to help him to track customer service dates, payments and construction revenue. He
uses a book to hold details of his customers and payments, and the prices of the various services
and he wants to move to an electronic system. He is considering using a loan to purchase some
more equipment. To help Mr. Dwyer you need to work with different application software
including word-processing, web page design, spreadsheet, database management and a suitable
programming language.
Spreadsheet
You are required to:
Task 1
1. Create a workbook with multiple worksheets that contains information on customers,
payment, services and prices. Data to be recorded include:
Customer ID number (customer’s initials and three (3) digits eg. the customer Roy
Reid has the customer ID: RR100)
Customer First Name
Customer Last Name
Service ID
Service Day (For eg. Monday, Tuesday etc.)
Pay ID
Amount Paid
Payment Date
Comment
Service Type
Cost
2. Add an additional suitable field to the Customer table.
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Format the data in the sheet as follows:
Task 2
1. Use the following layout to compare the total amount paid by customers and the total cost
of the jobs. Be sure to deduct the discounts applied.
Total Paid by customers
Overall
4. Select the range of text and data in the above layout and name it as Summary.
5. Supplies for the construction equipment are estimated at 8% of the total amount paid by
customers. Calculate the amount paid in supplies. Place the 8% in the EXTRA sheet.
6. Use the advanced filter feature to extract data for customers who paid on a specific date of
your choice.
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Database Management
To replace Mr. Dwyer ’s book you will create a database containing information on customers,
payment, services and prices. Import a table from the spreadsheet with information on Customers
such as: Customer ID number, Customer First Name, Customer Last Name etc.
Design and create a database with following tables and fields. Determine the most appropriate
data type for each field and select suitable primary keys.
Queries
4. Create the following queries to answer Mr. Dwyer ’s questions:
a. List the customers who have requested one type of service (for example, remodeling), along
with their service day. Include customers’ first and last names. Sort the list by last name. Name
this query Q1Service.
b. List the customers who have requested Design/Build on Friday. Name this query Q2DBFri.
c. Create a new field called Increase which shows the updated cost when 10% is added to the
original cost. Include the Cost field. Format the new field for currency. Name this query Q3
Increase.
Forms
5. Create a form to enter customer payments. Use the CUSTID, CustFName and CustLName
fields for the main form, and the Amount Paid, Payment Date and Comment fields for the sub-
form. Save the title of the main form as PAYMENTS FORM.
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Report
6. Create a report containing the customers’ first and last names, service day and service type.
Group the report by the ServiceDay field and sort the customers’ last name in ascending order.
Give the report the title Customers by Service Day.
Word-processing
Three options are provided; however, candidates only do one.
Option 1
1. You should prepare a word-processed report that could be presented to Mr. Dwyer. Save
the report as SBA-REPORT.
2. It must include:
a. A cover pages.
b. A table of contents
c. A section discussing the results of the following requirements. Paste a copy of the results.
This means you should write a sentence or two based on the results as they relate to the
business. (Database Management and/or Spreadsheet)
i Results on the sheet Service (Spreadsheet)
ii Results of the query Q1Service (Database Management)
iii Include any charts in the report (Spreadsheet)
iv Discuss your recommendations on which loan Mr. Dwyer should take to expand the
business in the best way. Include a copy of the spreadsheet information. (Spreadsheet)
Ensure that all pages except the first page are numbered. Include a header containing your
candidate number. Remember, this is a report that that you ‘should’ be submitting to Mr. Dwyer.
Be professional in your reporting and presentation.
Option 2
3. Create a flyer, brochure or letter that informs Mr. Dwyer ’s customers of upcoming
specials for his business. Be sure to include a graphic that depicts his business. Provide a
merged document for any one of his services.
Option 3
4. Create a fillable form for new customers. Be sure to include all relevant fields. Give the
form the heading ‘Form for New Customers’.
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Web Page Design
Mr. Dwyer is interested in having a web page. Since you are the expert, you are asked to create
this website that would be used to keep his current and potential customers informed about any
specials and updated construction services.
To create this web page:
a. Use a free web application such as www.webnode.com, www.wix.com or word
processing.
b. Determine the scope and content of the website once it meets the needs of Mr. Dwyer ’s
business.
c. Include your centre number and candidate number on the website for moderating
purposes.
d. Ensure that the website contains:
Branding (Logo, Name or other Signage of the business)
Navigational links to specials and new services
Suitable graphics
A ‘contact us’ form.
e. Follow the SBA guidelines for placing the link to the web page and screenshots at the end
of the word-processing document.
Problem-Solving
Ordower is thinking of purchasing some new equipment. He is thinking of investing twice the
amount of money that he made for the year or $12,000, whichever is greater. He has checked
with three banks and their interest rates and repayment periods in years are: Bank A: 7.25% over
3 years; Bank B: 6.75% over 4 years and Bank C: 6.45% over 5 years. You need to help Mr.
Dwyer to determine what his monthly payments will be for each of these options, including his
total loan repayment amount and recommend which option he should choose.
1. Create an algorithm to input the loan amount, interest rate and number of years to repay and
then output the monthly payment amount, total interest paid at the end of the loan, and total
repayment amount.
2. Create a trace table with five samples of test data to test your algorithm from question 1.
Program Implementation
1. Create a program in your chosen programming language to input the loan amount,
interest rate and number of years to repay. Then display the monthly payment amount,
total interest paid at the end of the loan, and total repayment amount.
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