1/18/25, 7:28 AM Evaluate duplicate invoice hold during validation — Cloud Customer Connect

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Evaluate duplicate invoice hold during validation

Accepted answer 475 Views 6 Comments

Jyoti_Garg Associate Consultant Bronze Medal

Jan 23, 2024 2:24PM 6 comments

Summary: Evaluate duplicate invoice hold during validation

Content (please ensure you mask any confidential information): What is the purpose of this
checkbox "Evaluate duplicate invoice hold during validation" in Manage Invoice Options

Version (include the version you are using, if applicable):

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1/18/25, 7:28 AM Evaluate duplicate invoice hold during validation — Cloud Customer Connect

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged: Workflow

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Best Answer

Ravi Prakash Shukla-Oracle Gold Crown

Jan 27, 2024 9:09PM edited Jan 27, 2024 9:35PM Accepted Answer

Jyoti_Garg Jan 23, 2024

Hi @Nagaraju-Oracle

Thanks for replying

I enabled this checkbox

Hi Jyoti,

Let me try to explain with more details.

by default system check invoice number as Duplicate invoice. You may enable additional
duplicate invoice check as below:-0

-Please navigate to Manage Standard Lookup.

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1/18/25, 7:28 AM Evaluate duplicate invoice hold during validation — Cloud Customer Connect

-Create a Lookup type as 'ADD_DUPLICATE_INV_CHECK' in payable application.

-Create a lookup Code for above type as 'DUPLICATE_INVOICE_CHECK', and enable this. Save
and close.

-Re login.

-Now come back in Payables, and create an invoice exactly same as some exiting invoice (of
course if you keep invoice number same it will not allow. So create new invoice with same
details (Supplier, site, date, amount etc but change the invoice number).

-Try to save this, now system will validate on additional attributes as well and not only Invoice
number, and so it will show you whether you want to continue or you want to review as it finds
some existing invoices in system as potential duplicate. System will place a hold as soon as you
continue and save the invoice.

This is all were exiting till 23B.

As part of 23B feature above check box is introduced in Invoice option which will be applicable
only when additional duplicate feature is enabled (means lookup is created and enabled). Then
if check box is enabled as part of 23B, when you find a duplicate hold if you correct and re-
validate invoice hold will be released automatically, which was not the case previously.
Previously user has to release hold manually.

Hope above explains and answers your doubt, if yes please mark the thread as answered, if not
please let me know your doubts.

Thank you.

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Answers

Nagaraju-Oracle Sr. Consultant, CSS GSC ERP Gold Medal

Jan 23, 2024 2:54PM

Hi @Jyoti_Garg

This feature was introduced in 23B.

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1/18/25, 7:28 AM Evaluate duplicate invoice hold during validation — Cloud Customer Connect

Automatically reevaluate duplicate invoice hold conditions and release a duplicate invoice hold
during invoice validation. This lets users avoid manually releasing a duplicate hold after making
the necessary updates to an invoice.

The feature is applicable only when the duplicate invoice check is enabled, and it provides
automatic release of an existing duplicate invoice hold when the duplicate conditions no longer
apply. The feature does not place a new duplicate invoice hold on an invoice if it is a duplicate
of another invoice.

You can also find more details in the below link .

https://community.oracle.com/customerconnect/discussion/678967/question-related-to-ap-
invoice-duplicate-hold

Regards,

Nagaraju

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Jyoti_Garg Associate Consultant Bronze Medal

Jan 23, 2024 3:07PM

Hi @Nagaraju-Oracle

I enabled this checkbox

But still getting this error when trying to create duplicate invoice

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1/18/25, 7:28 AM Evaluate duplicate invoice hold during validation — Cloud Customer Connect

I am not getting reelvance of this checkbox. Could you please let me know if I am missing
anthing

Thanks

Jyoti

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Nagaraju-Oracle Sr. Consultant, CSS GSC ERP Gold Medal

Jan 23, 2024 4:18PM

Hi @Jyoti_Garg

The above error message you are getting due to the standard Duplicate validation error.

The Evaluate duplicate invoice hold during validation feature is additional one.

When you enable the above feature and try to create an invoice for the same supplier, invoice
date, amount, and currency, you will get the warning message with Continue or Review later
options.

You can test above scenario with different invoice number and try with both Continue or Review
later options to understand the feature.

Step 1: Create an invoice with invoice # 1234 and validate the invoice

Step 2: Create another invoice with invoice # 4466 for the same supplier, invoice date, amount,
and currency which you have used for invoice # 1234

Regards,
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1/18/25, 7:28 AM Evaluate duplicate invoice hold during validation — Cloud Customer Connect

Nagaraju

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Jyoti_Garg Associate Consultant Bronze Medal

Jan 23, 2024 5:30PM

Hi @Nagaraju-Oracle

Thanks for replying

I enabled this checkbox

I created first invoice and validated it and then tried new invoice with different invoice no and
kept other details same as first invoice

But still I did not get any warning message on new invoice.

Thanks

Jyoti

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Jyoti_Garg Associate Consultant Bronze Medal

Jan 29, 2024 7:25PM

Hi @Ravi Prakash Shukla-Oracle

Thanks for your reply, it helps!

Thanks
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1/18/25, 7:28 AM Evaluate duplicate invoice hold during validation — Cloud Customer Connect

Jyoti

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