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Rup CV

Rup Singh Gurjar is a Project Manager and Solution Architect with 7.5 years of experience in the SAAS-based logistics and supply chain sector, specializing in solutioning, account management, and team leadership. He has successfully managed project lifecycles for major clients, conducted integration studies, and provided tailored solutions while maintaining strong client communication. His skills include project management, technical consulting, and data analytics, supported by certifications in Agile Project Management and SQL Database Programming.

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sakshipoddar22
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14 views2 pages

Rup CV

Rup Singh Gurjar is a Project Manager and Solution Architect with 7.5 years of experience in the SAAS-based logistics and supply chain sector, specializing in solutioning, account management, and team leadership. He has successfully managed project lifecycles for major clients, conducted integration studies, and provided tailored solutions while maintaining strong client communication. His skills include project management, technical consulting, and data analytics, supported by certifications in Agile Project Management and SQL Database Programming.

Uploaded by

sakshipoddar22
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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R up S in gh Gurj ar

Bengaluru ● +919079938785 ● [email protected]

PROFILE SKILLS
https://www.linkedin.com/in/rup-singh-gurjar-258a23b5/ ● Requirement Gathering.
● Client Handling and Customer Service &
CRM
SUMMARY ● Technical consulting
● Performance reviews
Dedicated and results-driven Project Manager and Solution Architect ● Leadership.
with 7.5 years of experience in the SAAS-based logistics and supply chain ● Product Demonstration and
sector. Proven track record in solutioning, account management, team Documentation
leadership, and product knowledge. Possesses strong analytical skills, ● Impact Analysis
adept at client understanding, manual testing, SQL, data analytics, and ● Project Management
support management. Committed to achieving goals and driving ● Team Management
success in every project undertaken. ● Agile and Scrum
● Project Planning
● BRD and TSD and Process Flow Diagram
EXPERIENCE ● Solution Design & Problem Solving
● Project Governance
Lead Technical Account Manager, 07/2022 - Current ● API Integration
Locus | MARA STUDIOS PRIVATE LIMITED - Bengaluru, India ● 3PL Integration
● Gained a comprehensive understanding of customer business ● Communication Skills and Technical
requirements; performed gap analysis and documented discrepancies issue handling
between customer needs and proposed solutions. ● MySQL, JavaScript, Python,
● Conducted integration studies with various ERP systems and ● Product expertise
applications. ● Documentation BRD and TSD
● Led and mentored a team of 12 members, resulting in increased ● Impact Analysis Process Flow Diagram
productivity and efficiency.
● Prepared, tracked, and managed project plans using tools such as JIRA

and Confluence. CERTIFICATIONS


● Successfully managed the entire project lifecycle for Aditya Birla Paint

Division and Lenskart, from initial requirement gathering to


● Agile Project Management Principles
nationwide deployment, automating and optimizing operations. from Udemy
● Deployed products at customer sites and provided end-user training.
● Confluence Management from Udemy
● Conducted timely customer visits for project reviews and ensured
● Jira Management from Udemy
proactive communication.
● Microsoft Excel Master class for Managers
● Executed Proof of Concept for potential prospects and handled from Udemy
pre-sales activities as required.
● SQL Database Programming from
● Performed root cause analysis of escalated issues and reported Udemy
defects to the development team.
● Maintained consistent communication with clients throughout the

project lifecycle, escalated critical issues, and drove resolutions. EDUCATION


● Provided tailored solutions to clients based on their business
BTech, 08/2016
requirements; configured solutions and facilitated transitions from
Rajasthan Technical University - Jaipur,
development to UAT and live environments.
● Assisted clients in expanding usage and adoption of products, serving
RJ
Percentage: 66.45%
as a trusted advisor to align solutions with business objectives.
● Scheduled periodic health check meetings with key stakeholders to
12th, 06/2012
ensure account health. Kendriya Vidyalaya - Jaipur, RJ
● Continuously identified new pain points and mapped new use cases to
Percentage: 61.2%
drive product adoption and align with strategic goals.
● Collaborated closely with cross-functional teams to translate business
10th, 06/2009
needs and product requirements into customer solutions. Army School - Kohima, NL
● Operated with customers in regions including the USA, Middle East,
Percentage: 76.00%
and Europe.
● Engaged with prominent companies such as BigBasket, Lenskart,

Flipkart, Breadfast, El-Grocer, and Blitz.


● Successfully built a team from the ground up, growing to 12 members.
● Led the entire project lifecycle for Aditya Birla Paint Division Birlaopus
and Lenskart, achieving significant operational improvements and
nationwide deployment.

Sr. Technical Engineer, 07/2017 - 07/2022


Roboticwares PVT Ltd.(FarEye) - Noida, India, IN
● Managed client interactions from requirement gathering to hypercare,

adhering to Agile methodology.


● Led and mentored a team of 7, enhancing productivity and efficiency.

● Consistently met deadlines, earning client commendations for every

sprint release.
● Conducted project and sprint planning, and managed JIRA and

Confluence.
● Communicated progress and roadblocks to stakeholders, proactively

removing obstacles for timely delivery.


● Contributed to organizational responsibilities by creating video

tutorials, conducting interviews, and providing training.


● Delivered tailored solutions and configurations, moving environments

from Dev to UAT and live.


● Handled and prioritized multiple tasks across various projects

simultaneously.
● Delivered demos to clients and assisted with API integration.

● Created detailed documentation, including flow charts and

presentations.
● Performed end-to-end functional manual testing in UAT and

production environments.
● Gained exposure to API testing using Postman.

● Developed test cases and reported bugs using JIRA.

● Executed backend database changes using SQL queries.

● Used Linux commands to check server logs and identify exceptions.

● Analyzed data to inform managerial actions and strategies.

● Monitored server efficiency with New Relic and RabbitMQ.

● Prepared monthly incident reports to prevent issue recurrence.

● Conducted RCA of escalated issues and reported defects to the

development team.

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