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HOW TO INSTALL REASON DR MANAGER SOFTWARE

VERSION CONTROL
Version Author(s) Department Reason for change Date
06 Annelise Anderson Bittencourt Global Software Requirements 27/09/2019
Applications
05 Ana Lúcia de Oliveira Tavares R&D Procedures to install in 27/07/2018
Windows Server
04 Leandro de Marchi Pintos Application Initial 08/05/2017
01 Monica Masue Murakami Development Initial 24/02/2017

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Table of Contents

INTRODUCTION...................................................................................................................................... 3

1. PROCEDURES TO INSTALL REASON DR MANAGER IN WINDOWS 7 AND 10............................ 3

1.1. PLUGINS MANAGEMENT ..................................................................................................... 7

2. PROCEDURES TO INSTALL REASON DR MANAGER IN WINDOWS XP ...................................... 8

3. PROCEDURES TO INSTALL REASON DR MANAGER IN WINDOWS SERVER 2003 OR 2008 R2.... 9

REFERENCES......................................................................................................................................... 14

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Introduction
This application note presents how to install Reason DR Manager software in three Operational Systems. The
Operational Systems used to this Application Note were Windows 7, 10, XP and Server.

1. Procedures to install Reason DR Manager in Windows 7 and 10

Below are described instructions in order to install Reason DR Manager in Windows 7 and 10 Operational
System:
1. In some Windows 7 versions , it may necessary verify if the presented software requirements below
are installed in computer. If software requirements are not installed, the installation must be done.
✓ Microsoft .NET Framework 4 - dotNetFx40_Full_x86_x64;
✓ Microsoft .NET Framework 4 Client Profile - dotNetFx40_Client_x86_x64;
✓ Microsoft Visual C++ 2010 x64 - vcredist_x64;
✓ Microsoft Visual C++ 2010 x86 - vcredist_x86;
✓ Windows Installer 3.1 v2 - WindowsInstaller-KB893803-v2-x86.
2. Ensure that 5432 port is enabled on the network that Computer is connected (this information is
obtained with customer network administrators);
3. The Installer must be run from a user who has administrator privileges (is not possible to run Wizard
in a shared or remote drive);
4. Run Installer allways from C:/ directory. If Hard Drive is partitioned and the file is in another partition,
it is recommended always run it from C:/ for correct installation. Installation Files should be
uncompressed inside C:/ and not on a mapped drive or another shared drive (when it has another
hard drive).
5. In some cases it may be necessary to adjust the installer compatibility to Windows 7: “Run this
program in compatibility mode for: Windows 7”. After changing compatibility, the installation
window will open normally.

By double-clicking on “ReasonDRManager.InstallerWizard.exe” the following message is shown requesting

to run the application with administrator privileges:

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Figure 1 – Run as administrator information.

Right-click on “ReasonDRManager.InstallerWizard.exe” icon and select “Run as administrator” as indicated

below:

Figure 2 – Running the application as Administrator.

After running the application as an administrator, the Installation wizard will appear.

Note: To install DRManager 08A00 version is necessary first to uninstall RPV Manager 07A00 version. Click
on “3 – Uninstall RPV Manager “ as described in the following figure.

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Figure 3 – Reason DR Manager Installer 08A00 information with pre-installed RPV Manager 07A00 version.

After uninstalling RPV Manager 07A00 is necessary to update “Database Data” as shown on figure below
before installing the software Reason DR Manager 08A00 version:

Figure 4 – Reason DR Manager Installer information.

Then is possible to install Reason DR Manager. The next figures indicates that operation:

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Figure 5 – Reason DR Manager Installation procedures.

After installing software the icon shown in Figure 6-a) will appear on desktop. By double-clicking on the
icon Reason DR Manager software is opened as shown in Figure 6-b). (In the example below there were
already some installations and devices registered in software).

(a) (b)

Figure 6 – Reason DR Manager 08A00 version a) icon and b) main window.

After Reason DR Manager has been correctly installed, a folder in partition C:/ will be created named “Reason
DR Manager” containing all installation files.
All downloaded records will be located at folder configured in “Configuration -> Polling -> COMTRADE
Directory and Select Directory”.
Software logs will be at “Reason DR Manager -> logs” folder.
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Figure 7 – Reason DR Manager folder created in C:/ partition.

Note: In case of a Drop in Database has not been done during uninstallation, when installing software again
all settings done in the last time using software will be maintained.
Please always check User Log in default Reason DR Manager installation folder (C:\Reason DR Manager\logs) to
verify Reason DR Manager in case of doubts related to software operation.

1.1. Plugins Management

In “Tools -> Plugins Management -> New Install”. These plugins are necessary to run applications related to
RPV311 operation with Conftool. An example of plugin is “rpv311-software.plugin.install-en-13X05.exe”.
After doing correctly Plugin installation, the installed plugins will be shown at “Plugins Management”.

Note 1: Reason DR Manager only supports RPV311 with firmware version from 13A02. In case of RPV311
firmware version is below 13A02, Reason DR Manager will not support Conftool features.

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Note 2: Reason DR Manager will export RPV311 configurations on any desired folder, but importation of
settings to RPV311 using DR Manager will only work if the files are located at DR Manager installation folder.
In this case in C:\Reason DR Manager\conf directory.

2. Procedures to install Reason DR Manager in Windows XP

Below are described the instructions in order to install Reason DR Manager in Windows XP operational
system:
1. Firstly is necessary to check if there is not any previous software version installed in computer. If yes,
uninstall it as decribed in Section 1:
o In case of older software versions as Reason Product Manager 03AXX, it may be necessary to
uninstall software using Windows Control Panel -> Programs and Features -> Uninstall. To
others versions is possible to use wizard to uninstall software;
2. Run ReasonDRManager.InstallerWizard;
3. In case of Operational System has not found DLL “msvcr100.dll”, copy this file to folder
“C:\WINDOWS\system32”;
4. Run again ReasonDRManager.InstallerWizard;
5. In case of service (Database) has not been initialized automatically, go to Control Panel ->
Administrative Tools -> Services -> find service postgresql-9.3 -> (right button) properties -> Log on
Tab -> Select option “Local System account” as shown in Figure 8;
o Run again ReasonDRManager.InstallerWizard:
▪ Initialize postgresql service;
▪ Install Database;
▪ Install Reason DR Manager.
6. If is not possible to run installation due some problem in “Windows Installer”, please access the link
below and re-install software (select language in Windows).
https://www.microsoft.com/en-US/download/details.aspx?id=8483

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Figure 8 – Services settings in Control Panel -> Administrative Tools to initialize manually Database in Reason DR Manager.

3. Procedures to install Reason DR Manager in Windows Server 2003 or 2008 R2

Below are described the instructions in order to install Reason DR Manager in Windows Server operational
system:
1. Firstly is necessary to check if there is not any previous software version installed in computer. If yes,
uninstall it as decribed in Section 1:
o In case of older software versions as Reason Product Manager 03AXX, it may be necessary to
uninstall software using Windows Control Panel -> Programs and Features -> Uninstall. To
others versions is possible to use wizard to uninstall software;
2. Make sure Microsoft Visual C++ 2010 Redistributable Package (x86) is installed:

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Figure 9 - Uninstall o change program -> Microsoft Visual C++ 2010 Package.

3. Download and extract the DR Manager installer:

Figure 10 - Download and extract DR Manager Installer.

4. Right-click on “ReasonDRManager.InstallerWizard.exe” icon and select “Run as administrator” as

indicated below:
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Figure 11 - Running the application as Administrator.

5. Try to “1 - Install database” or “Start Service”. If you succeed, run “2 – Create database data” (in
the Figure 12 is showing “2 – Load Database data”) and go to the step 8. If you are not able to
perform the database installation or start service, close the DR Manager Installer and go to the next
step.

Figure 12 - Reason DR Manager Installer 08A01 information.

6. Copy the both folders “pgsql” and “pgsql_data” from another PC (or another folder) and paste
them in Local Disk (C:):

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Figure 13 – Copy of pgsql data.

7. Run the application “ReasonDRManager.InstallerWizard.exe” as administrator and click in “Start

Service” as shown in the Figure 12.
o If any problem to connect to server as example of the Figure 14, try go to Control Panel ->
Administrative Tools -> Services -> find service postgresql-9.3 -> (right button) properties ->
Log on Tab -> Select option “Local System account” according to the Figure 8 of the
“Procedures to install Reason DR Manager in Windows XP”.

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Figure 14 – Unable to connect to server.

8. The database for the DR Manager is created, and you will be able to continue the DR Manager
installation by clicking in “3 – Install Reason DR Manager”.

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References

✓ Application Note: RPVManager_Installer_WindowsXP.docx

Author: Ana Tavares

✓ Application Note: Installing_RPV_Manager_Windows_Server_2008.pdf

Author: Marcelo Zapella

✓ Validation Report: Validation_report_DRManager_08A00_v2

Authors: Leandro de Marchi Pintos, Lucas Flores and Annelise Bittencourt

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