Module 5 Leading A Multi Generational Workplace PPT v2
Module 5 Leading A Multi Generational Workplace PPT v2
Leading a Multi-
Generational
Workplace
Not Everyone Sees The
World As I Do
“In the process of
understanding another, it is
important to consider the
person’s perspective:
His/her perceptions, culture,
ethnic, generational, gender,
experiential view of the
world.”
—Margaret Wheatley
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Objectives:
Module 5:
Leading a • Awareness and Understanding
Multi-
• Establish shared meaning
Generational
Workplace • How to lead across the generations
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Who is in the workforce?
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A B C D E
Traditionalist Baby Boomer Generation X Millennial iGen
NSFW SMH
Niall Horan
What Disney Channel show did
actress Selena Gomez get her start?
Leave It To Beaver
Name the runner who became the
first African American man to win
four medals in the 1936 Olympics.
Jesse Owens
What generation is most represented
at your agency/organization?
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What is the average age of your SLT/ELT?
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In generational groups, brainstorm on
the following questions:
1. What does your generation most
value in the workplace?
2. What generational contributions
does the workplace most benefit
Activity—“Seek from?
3. What are the greatest
first to misunderstandings about your
generation?
understand…” 4. What do you most appreciate about
the other two generations?
5. What would you like more of/less of
in the workplace? (feedforward)
6. What advice do you have for
leaders? (top 3)
• Generational context is not about age, but
common experiences
• Different generations care about different
What are the approaches to the same problem.
• Technology is not universal - assess your team
Key Ideas? members' affinity level before making
communication assumptions.
• Leadership is situational
Traditionalist Baby Boomer Generation X Millennials iGen All
Your approach Remind them of Keep the May need more Connect goals o Establish Respect
should be impact on others atmosphere intensive support directly to o Avoid
professional and informal and one-on-one company Stereotyping
official coaching success o Tailor Your
Communication
Style
Demonstrate Offer mentor Provide support Provide personal, Provide o Don’t Overlook
authoritative roles for younger education and immediate advancement the Similarities
leadership staff career feedback opportunities o Consider
development as incentive life/career stage
Give feedback in Be mindful of role Allow Encourage team Assign over generation
formal meetings overload independent efforts independent o Understand role
work when work with of power and
possible frequent control in conflict
check-ins
A. Traditionalists
B. Boomers
C. Gen X
D. Millennials
Feedback?! Annually is enough for
_______. They know what they’re
doing.
A. Traditionalists
B. Boomers
C. Gen X
D. Millennials
Although they are straightforward when
giving feedback, ___________ should be
careful that they do not create a culture of
blaming.
A. Traditionalists
B. Boomers
C. Gen X
D. Millennials
Although they are straightforward when
giving feedback, ___________ should be
careful that they do not create a culture of
blaming.
A. Traditionalists
B. Boomers
C. Gen X
D. Millennials
Which of the following is not
something you could do when
announcing policy change?
A. Gen X
B. Millennials
C. iGen
D. All of the Generations
When it comes to topics with career
impact, ___________ prefer in-
person communication.
A. Gen X
B. Millennials
C. iGen
D. All of the Generations
7 Steps to Developing “Generational Intelligence” in the
Workplace
1. Consider an employee affinity group or resource
group.
2. Set clear expectations from the start.
3. Diversify your communication strategies.
4. Provide feedback early and often.
5. Pause before reacting.
6. Take a second look at your compensation and
benefits.
7. Make mentoring a constant.
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