Procedures for Standard Work for the SuperNova School Project

Six Sigma Black Belt Master Expert Perspective

In the Control Phase of the SuperNova School Project, creating and adhering to Standard
Work Procedures (SWP) is critical for ensuring consistent performance, minimizing variability,
and sustaining the improvements achieved during the previous phases of the Six Sigma project.
Standard Work ensures that all tasks and processes are executed in a uniform and efficient
manner, helping maintain high standards of quality, compliance, and operational performance.

Below are the Standard Work Procedures (SWPs) designed for various key processes of the
SuperNova School Project.

1. Classroom Setup and Maintenance

Objective: Ensure that classrooms are prepared and maintained to provide a conducive
learning environment for students.

Standard Work Procedure:

1. Preparation Before Class:

o Ensure that all classroom furniture is arranged per the seating plan.

o Ensure that teaching materials, including whiteboards, projectors, and handouts,

are available and functional.

o Confirm that the classroom temperature, lighting, and ventilation are suitable for
learning.

o Verify that safety equipment (fire exits, first aid kits, etc.) is in place and
accessible.

2. During Class:

o Maintain a quiet and respectful environment conducive to learning.

o Ensure that all students are engaged and participating actively.

 o Monitor the use of educational tools and ensure proper operation.

3. Post-Class Procedure:

o Ensure that all electronic devices are turned off, and classroom furniture is
returned to its proper location.

o Log any classroom maintenance needs (broken equipment, stains on the carpet,
etc.) in the facility maintenance system.

o File any used materials or equipment back in the designated storage.

Compliance Check:

 Daily inspection of classrooms by the facility management team.

 Periodic surveys from students and teachers to evaluate classroom environment quality.

2. Student Admission and Registration

Objective: Ensure an efficient and error-free student registration process.

Standard Work Procedure:

1. Pre-Admission:

o Verify the required documents for registration, including identification, medical

records, and proof of address.

o Ensure that the admission forms are completed correctly and signed by the
respective guardians.

o Review and confirm that the student’s previous academic records are in order.

2. Admission Day:

o Confirm that all required documents have been submitted and are accurate.

o Ensure that the student’s personal information is entered into the school’s
management system.
 o Issue the student’s identification card and assign a class schedule.

3. Post-Admission:

o Send a welcome email to the student and parents, confirming registration and
providing school policies, class schedules, and other important information.

o Store all admission documents in a secure, organized manner.

Compliance Check:

 Weekly audit of the student database for completeness and accuracy.

 Monthly review of the document retention system to ensure compliance with data
protection policies.

3. Teaching and Assessment

Objective: Deliver standardized and effective teaching methods and assessments to

students, ensuring academic consistency.

Standard Work Procedure:

1. Lesson Planning:

o Teachers must follow the approved curriculum and ensure that all lesson plans
align with the learning outcomes.

o Submit lesson plans for review at least one week before implementation.

o Prepare necessary resources, including handouts, multimedia tools, and

assignments.

2. Conducting Classes:

o Start classes on time and follow the planned schedule.

o Engage students actively using various teaching methods (discussions, hands-on

activities, digital tools).
 o Provide timely feedback to students during lessons to facilitate learning.

3. Assessments:

o Conduct assessments (quizzes, exams, projects) per the academic calendar.

o Mark assessments based on the grading rubric and provide constructive feedback
to students.

o Enter grades promptly into the school’s grading system for record-keeping.

4. Post-Class Reflection:

o Review each lesson after class to assess student engagement, content coverage,
and teaching effectiveness.

o Submit any student issues or academic concerns to the academic coordinator for
follow-up.

Compliance Check:

 Regular review of lesson plans by academic coordinators to ensure alignment with

curriculum.

 Periodic assessment of teaching methods through student feedback and classroom

observations.

4. Facility Management and Maintenance

Objective: Maintain the SuperNova School’s facilities in optimal condition to support

educational activities.

Standard Work Procedure:

1. Daily Facility Inspections:

o Inspect all high-traffic areas (hallways, bathrooms, kitchens) for cleanliness,

safety, and functionality.
 o Ensure that classroom equipment, HVAC systems, and lighting are in proper
working order.

o Ensure that waste disposal bins are emptied and restocked.

2. Monthly Maintenance Checks:

o Conduct a detailed inspection of the school’s infrastructure (electrical systems,

plumbing, security systems, etc.).

o Perform minor repairs, such as fixing leaks, replacing bulbs, or tightening loose
fittings.

o Schedule and document major maintenance tasks (HVAC servicing, painting,

etc.).

3. Emergency Protocols:

o Establish clear procedures for handling emergencies (fire, flooding, electrical

failure, etc.).

o Ensure that all safety measures (exits, alarms, extinguishers) are functional and
accessible.

o Conduct regular safety drills and ensure staff and students are aware of
emergency procedures.

Compliance Check:

 Weekly facility audits to ensure all maintenance tasks are completed on schedule.

 Safety inspections conducted quarterly by the facilities team and external inspectors.

5. Staff Training and Development

Objective: Ensure all staff are equipped with the skills and knowledge necessary for their
roles.
Standard Work Procedure:

1. Initial Onboarding:

o New staff must complete an orientation session covering the school’s mission,
policies, and safety protocols.

o Assign a mentor to guide new staff during their initial months at the school.

2. Ongoing Training:

o Conduct quarterly workshops on relevant teaching techniques, technology

integration, and student engagement strategies.

o Encourage staff to attend external professional development courses and

conferences.

3. Performance Reviews:

o Conduct bi-annual performance evaluations for all staff members.

o Set clear performance goals and review them during individual performance
meetings.

4. Feedback and Support:

o Staff should provide feedback on training and development needs during annual
feedback surveys.

o Address any identified gaps through targeted support programs or additional

training sessions.

Compliance Check:

 Track completion of required training modules for each staff member.

 Monitor progress of performance goals via the school’s HR management system.