Cisco Civs Ipc2500
Cisco Civs Ipc2500
User Guide
Model CIVS-IPC-2500
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Preface v
Overview v
Organization v
INDEX
Overview
This document, Cisco Video Surveillance IP Camera User Guide provides information about installing,
configuring, using, managing, and troubleshooting the Cisco Video Surveillance IP Camera model
CIVS-IPC-2500.
Organization
This manual is organized as follows:
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This chapter provides an overview of the Cisco Video Surveillance IP Camera and its features. It
includes these topics:
• IP Camera Features, page 1-1
• IP Camera Physical Details, page 1-2
• DC Auto Iris Lens Connector Pinouts, page 1-6
• Package Contents, page 1-6
Note If you use the IP camera with Cisco Video Surveillance Manager (VSM), not all IP camera features are
currently supported. These features are noted throughout this manual. For more detailed information,
including usage guidelines and troubleshooting tips, see Appendix A, “Using the IP Camera with Cisco
VSM.”
IP Camera Features
The Cisco Video Surveillance IP Camera offers a feature-rich digital camera solution for a video
surveillance system. It provides high-quality, bandwidth-efficient video capture and transmission, with
support for D1 resolution, motion-triggered viewing, and MPEG-4 encoding. It can be powered through
an external power supply or by integrated Power over Ethernet (PoE).
In addition, the IP camera provides networking and security capabilities, including multicast support,
hardware-based Advanced Encryption Standard (AES), and hardware-based Data Encryption
Standard/Triple Data Encryption Standard (DES/3DES) encryption.
The IP camera includes the following key features:
• Built-in MPEG4 encoder—An internal MPEG4 encoder can generate up to two video streams.
• Day/night switch support—An IR-cut filter provides increased sensitivity in low-light conditions.
• Two-way audio communication—Audio can be encoded with the video. With the internal or
optional external microphone and optional external speaker, you can communicate with people at
the IP camera location while you are in a remote location and viewing images from the IP camera.
• Multi-protocol support—Supports these protocols: DHCP, FTP, HTTP, HTTPS, NTP, RTP, RTSP,
SMTP, SSL/TLS, and TCP/IP.
• Web-based management—You perform ongoing administration and management of the IP camera
through web-based configuration menus.
• Motion detection—The IP camera can detect motion in up to three designated fields of view by
analyzing changes in pixels and generate an alert if motion is detected.
• Flexible scheduling—You can configure the IP camera to respond to events that occur within a
designated schedule.
• Syslog support—The IP camera can send log data to a Syslog server.
• IP address filter—You can designate IP addresses that can access the IP camera and IP addresses
that cannot access the IP camera.
• User-definable HTTP/ HTTPS port number—Allows you to define the port that is used to
connect to the camera through the Internet.
• DHCP support—The IP camera can automatically obtain its IP addresses in a network in which
DHCP is enabled.
• Network Time Protocol (NTP) support—Allows the IP camera to calibrate its internal clock with
a local or Internet time server.
• Support for C and CS mount lenses—The IP camera supports a variety of C and CS mount lenses.
• RS-485/PTZ support—The IP camera supports Pelco D protocol, which enables PTZ functions
when used with a supported motorized zoom lens, external pan/tilt mount, and control device.
• Power options—The wired IP camera model can be powered with 12 volts DC, which is provided
through an optional external power adapter, or through PoE (802.3af), which is provided through a
supported switch.
• Camera access control—You can control access to IP camera configuration windows and live video
by configuring various user types and log in credentials.
1 Lens opening The IP camera supports a variety of C and CS mount lenses, which
attach here.
For best performance, Cisco recommends that you use a DC auto
iris lens.
2 Focus ring Allows you to adjust the back focus of the IP camera.
You must loosen the focus ring hex screw on the bottom of the IP
camera before you can rotate the focus ring. For instructions, see
the “Adjusting Back Focus on the IP Camera” section on page 2-7.
3 Microphone Captures audio.
There also is a connection for an optional external microphone on
the rear of the IP camera.
4 Activity LED (green) Indicates activity as follows:
• Off—No activity.
• Blinking—Activity detected.
Activity can occur when the IP camera communicates with the
network or when a user views video from the IP camera.
5 Ready LED (amber) Indicates power state as follows:
• On—Power is on.
• Off—No power.
• Blinking—IP camera is starting up. The start up process takes
15 to 20 seconds.
Figure 1-2 and the table that follows describe the items on the rear of the IP camera.
1 Reset button Recessed button that reboots the IP camera or resets it to a default
state. You can use a pin or paper clip to depress it. It can be used
any time that the IP camera is on and can have various effects, as
described in the “Resetting the IP Camera” section on page 2-8.
2 Network LED (amber) Indicates information about the network connections as follows:
• On—LAN connection is detected
• Off—LAN connection is not detected
• Blinking—Data is being transmitted or received via the LAN
connection
3 LAN port Accepts a standard LAN cable to connect the IP camera to a
10/100BASET hub, router, or switch.
4 PoE LED (green) Indicates information about PoE as follows:
• On—PoE connection is detected
• Off—PoE connection is not detected
5 Analog video output BNC connector for video output (75 ohm).
6 Speaker output Allows the connection of an optional external speaker through a
standard 3.5 mm mini phone jack.
Figure 1-3 and the table that follows describe the items on the side of the IP camera.
1 DC auto iris lens connector Connection for cable from DC auto iris lens
2 Lockdown cable slot Connection for Kensington-compatible lockdown equipment
Pin Function
1 Damp –
2 Damp +
3 Drive +
4 Drive –
Package Contents
The includes in the Cisco Video Surveillance IP Camera package these items:
• Camera
• Lens opening dust cap
• Mounting hole protector
• Terminal block for power connection
• C mount lens adaptor
• 0.9 mm Allen wrench for unlocking and locking the focus ring
• Regulatory Compliance and Safety Information
• Quick Start Guide
This chapter provides instructions for installing and performing the initial setup of the Cisco Video
Surveillance IP Camera. It also describes how to access the IP camera through a web browser so that you
can configure it or view video from it, and how to perform other important tasks.
This chapter includes these topics:
• Installing the IP Camera, page 2-1
• Performing the Initial Setup of the IP Camera, page 2-4
• Accessing the IP Camera Windows, page 2-5
• Adjusting Back Focus on the IP Camera, page 2-7
• Powering the IP Camera On or Off, page 2-7
• Resetting the IP Camera, page 2-8
Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074
Note If you use the IP camera outdoors, place the camera and the power supply in a suitable NEMA
enclosure.
Warning This product requires short-circuit (overcurrent) protection, to be provided as part of the building
installation. Install only in accordance with national and local wiring regulations. Statement 1045
Warning This product must be connected to a power-over-ethernet (PoE) IEEE 802.3af compliant power source
or an IEC60950 compliant limited power source. Statement 353
Warning The plug-socket combination must be accessible at all times, because it serves as the main
disconnecting device. Statement 1019
Caution Inline power circuits provide current through the communication cable. Use the Cisco provided cable or
a minimum 24AWG communication cable
To install the IP camera, follow the steps in Table 2-1. For illustrations of the connectors and ports that
the steps refer to, see the “IP Camera Physical Details” section on page 1-2.
.
Table 2-1 Installing the IP Camera
Action Explanation
Step 1 Attach a lens to the lens opening on the IP camera. • If you are using a CS mount lens, screw the lens into
the lens opening. The IP camera accepts CS-mount
lenses with a lens protrusion of up to 5 mm.
• If you are using a C mount lens, screw the C mount
lens adapter that is supplied with the IP camera into
the lens opening, then screw the lens into the adapter.
Ensure that the lens is clean because any dirt may degrade
the quality of video images.
Note Save the lens opening dust cap and replace the dust
cap if you remove the lens.
Step 2 If you are using a DC auto iris lens, connect its cable to For best performance, Cisco recommends that you use a
the DC auto iris lens connector on the IP camera. DC auto iris lens.
Step 3 Optional. Connect a speaker to the speaker output jack A speaker plays audio that is captured by a microphone
on the rear of the IP camera. that is attached to the PC on which you view video from
the camera.
Action Explanation
Step 4 Optional. Connect a microphone to the microphone Connecting an external microphone disables the IP camera
input jack on the rear of the IP camera. internal microphone. Place the external microphone in a
location that allows it to capture the audio that you want.
The microphone must include a pre-amplifier.
Step 5 Optional. Connect an NTSC or PAL compliant analog This device displays video from the IP camera. The
video display device to the video output connector on display does not include the time stamp or text that are
the rear of the IP camera. configured for the camera.
Step 6 Optional. Use the GPIO ports on the rear of the IP You can connect up to two input devices and two output
camera to connect external devices that trigger alarms devices to these ports:
(connect through alarm input ports) or respond to alarms
DI1—Alarm input 1
(connect through alarm output ports).
DI2—Alarm input 2
DO1—Alarm output 1
DO2—Alarm output 2
GND—Ground (for use if needed)
Step 7 Optional. Use the RS485 GPIO ports on the rear of the These ports are labeled D+ (data plus) and D– (data
IP camera to connect a control device (motorized minus) and accept a cable with two conductors. The cable
housing) that supports the Pelco D protocol. fits into the ports in one way. Make sure to insert it
properly.
Step 8 Connect a category 5 or higher network cable to the If your network provides PoE, the IP camera powers on.
LAN port on the back of the camera and to a Skip to Step 10.
10/100BaseT hub, router, or switch.
Step 9 If you are using the IP camera on a network connection First, connect the bare wires at the end of the power
that does not provide PoE, connect the optional 12 V adapter to the terminal block that is provided with the IP
power adapter. camera:
• With the screws on the terminal block facing down,
put the positive wire into the slot at the right rear of
the terminal block and put the negative wire into the
slot on the left. (On the Cisco power adapter, the
positive wire has a white stripe and the negative wire
has no stripe.)
• Use a small flat-head screwdriver to tighten the
screws on the bottom of the terminal block so that the
power adapter wires are attached securely.
Note The power adapter may include an attached
terminal block that does not fit the IP camera. If
so, remove that terminal block and replace it with
the one that is provided with the IP camera.
Next, plug the terminal block into the power input port on
back of the IP camera. The terminal block fits into the
input port in one way. Make sure that the tabs on the
terminal block face the bottom of the IP camera.
Finally, plug the power adapter into an electrical outlet.
The IP camera powers up.
Action Explanation
Step 10 Check the LEDs on the IP camera. • The Ready LED blinks while the IP camera starts up.
After 15 to 20 seconds, startup completes and the
Ready LED should remain on.
• The Network LED should be on.
Step 11 Mount the IP camera in the desired location. Connect the mounting device to the threaded mounting
hole on the bottom or top of the IP camera, depending on
your installation requirement.
You may first need to remove the rubber protector from the
mounting hole. Place this protector in the unused
mounting hole.
Step 12 Optional. Use the lockdown cable slot to secure the IP You can secure the IP camera to a fixed object by using
camera. Kensington-compatible lockdown equipment
After you install the IP camera, follow the instructions in the “Performing the Initial Setup of the IP
Camera” section on page 2-4 to access and configure the camera.
Procedure
Step 1 Start Internet Explorer, enter HTTPS://ip_address in the address field, and press Enter.
Replace ip_address with the IP address that the IP camera obtained through DHCP or, if the camera was
unable to obtain this IP address, enter 192.168.0.100.
The Account window appears.
Step 2 In the Set Password and Verify Password fields in the Admin column, enter a password for the IP camera
administrator.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
Step 3 In the Set Password and Verify Password fields in the Root column, enter a password that is used when
accessing the IP camera through a Secure Shell (SSH) connection.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
You use the root password if you need to troubleshoot the IP camera through a SSH connection with the
assistance of the Cisco Technical Assistance Center.
Step 4 In the HTTP area, click the HTTP radio button if you want to allow both HTTP and HTTPS connections
to the IP camera.
The default setting is HTTPS, which allows only HTTPS (secure) connections to the IP camera.
Step 5 Click Apply.
The IP camera reboots.
Step 6 After the IP camera reboots, start Internet Explorer and, in the Address field, enter the following:
protocol://192.168.0.100
where protocol is HTTPS or HTTP. (You can use HTTP only if you enabled it in Step 4.)
Step 7 If you are prompted to install ActiveX controls, which are required to view video from the IP camera,
follow the on-screen prompts to do so.
The Main window appears and video from the IP camera starts playing automatically.
You can take these actions in the Main window:
• Click the Setup link to access configuration menus for the camera. For detailed information about
these menus, see Chapter 3, “Configuring and Managing the IP Camera.”
• Click the Home link to view and control live video from the camera. For detailed information about
these actions, see Chapter 4, “Viewing and Live Video.”
• Click the Logout button to exit the window.
Procedure
Step 1 Start Internet Explorer and enter the following in the address field:
protocol://ip_address:port_number
where:
• protocol is HTTPS for a secure connection or HTTP for a non-secure connection. You can use
HTTP only if you configure the camera to accept non-secure HTTP connections as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-4.
• ip_address is the IP address of the IP camera. The default IP address is 192.168.0.100.
• port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You
do not need to enter a port number if you are connecting through the default HTTPS port 443 or the
default HTTP port 80.
For example,
• Enter the following for a secure connection if the IP address is 192.168.0.100 and the HTTPS port
number is 443:
https://192.168.0.100
• Enter the following for a secure connection if the IP address is 203.70.212.52 and the HTTPS port
number is 1024:
https://203.70.212.52:1024
• Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP
port number is 80:
http://203.70.212.52
• Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP
port number is 1024:
http://203.70.212.52:1024
Step 2 Enter your IP camera user name and password when prompted, then click OK.
To log in as the IP camera administrator, enter the user name admin (which is case sensitive) and the
password that is configured for the administrator. To log in as a user, enter the user name and password
that are configured for the user.
Note If an administrator or user is already logged in with the user name and password that you enter,
the following message appears, where name is the IP camera user name and address is the IP
address of the PC from which the user is accessing the IP camera: This account is currently
in use [id: user , ip: address].
The Main window appears and video from the IP camera starts playing automatically. You can take these
actions in the Main window:
• Click the Setup link to access configuration menus for the camera. For detailed information about
these menus, see Chapter 3, “Configuring and Managing the IP Camera.”
• Click the Home link to view and control live video from the camera. For detailed information about
these actions, see Chapter 4, “Viewing and Live Video.”
• Click the Logout button to exit the window.
Procedure
Step 1 With a lens attached to the IP camera, use the 0.9mm Allen wrench that is supplied with the IP camera
to loosen the focus ring hex screw.
This screw is on the bottom of the camera just behind the focus ring.
Step 2 Adjust the back focus by aiming the IP camera at an object that is at least 15 feet (4.5 meters) away and
rotating the focus ring to obtain a clear image as follows:
• For a variable-focus lens, obtain a sharp picture in both wide-angle and telephoto positions.
• For a zoom lens, ensure that the object of interest remains in focus throughout the entire zoom range
of the lens.
Step 3 Use the Allen wrench to tighten the focus ring hex screw.
• If the IP camera is receiving power through the power adapter, unplug the adapter from the wall or
disconnect it from the camera
The Cisco Video Surveillance IP Camera provides configuration windows that you use to configure and
manage the IP camera. This chapter explains how to access the configuration windows, describes each
window, and provides detailed information about the options that are available in each window.
When configuring the IP camera, be aware of these guidelines:
• You must install and set up the Cisco Video Surveillance IP camera as described in Chapter 2,
“Getting Started,” before you can access the configuration menus.
• You must be an IP camera administrator or an IP camera user with administrator privileges to access
the configuration windows.
• Only one administrator can access the IP camera configuration windows at a time. If you click the
Setup link on the Main window when another administrator is accessing the configuration windows,
the following message appears, where name is the IP camera user name of the administrator and
address is the IP address of the PC from which the user is accessing the IP camera:
Another administrator is setting up the device. [id: user, ip: address]
• If an administrator exits the configuration windows by clicking the Logout button, that
administrator or another administrator can access the windows immediately. If an administrator
exits the configuration windows by closing the browser window without first logging out, the
configuration windows may not be available for up 2 minutes. (For this reason, it is a best practice
to exit the configuration windows by clicking the Logout button.)
• For security, the configuration windows time out after 2 minutes of no activity. If a time out occurs,
a pop-up window prompts you to log back in by entering your user name and password when you
next press a key or click an item. When you log back in, the configuration window that you were
displaying remains on your screen, but all settings revert to their last saved values.
This chapter includes these topics:
• Configuration Overview, page 3-2
• Navigating the Configuration Windows, page 3-4
• Setup Windows, page 3-5
• Administration Windows, page 3-10
• Audio/Video Windows, page 3-14
• Security Windows, page 3-18
• Applications Windows, page 3-20
• Status Windows, page 3-31
Configuration Overview
There are many settings and options that you can configure for the IP camera. The items that you
configure depend on several factors, including your camera model, operational requirements, and
connected external devices.
Table 3-1 provides general information to help you determine what items you need to configure for your
situation. Use this table as a guide as you configure your IP camera and as a reference if you need to
change configurations in the future.
• Status
– System
– Audio Video
– Network
– Syslog & Log
– Video Log
Setup Windows
The Setup windows let you configure a variety of basic and advanced settings for the IP camera, and to
designate IP addresses that are allowed or denied access to the IP camera.
The following sections describe the Setup windows in detail:
• Basic Setup Window, page 3-5.
• Advanced Setup Window, page 3-7.
• IP Filter Window, page 3-9.
Option Description
Device Settings
Device ID Display only. Unique identifier of the IP camera. The device ID is configured
for the IP camera at the factory.
Camera Name Enter a name for the IP camera. This name appears in the video log if an
event occurs. (For related information, see the “Video Log Window” section
on page 3-37.)
The camera name can include any combination of up to 15 letters and
numbers. Cisco recommends that you give each IP camera a unique name so
that you can identify it easily.
Description Enter a description of the IP camera. For example, enter the IP camera
location, such as “North Entrance.”
The description can include any combination of up to 32 letters, numbers,
and spaces.
Option Description
Enable LED Operations Check this check box if you want the Ready LED or Activity LED on the
front of the IP camera to light when the IP camera receives power or
performs an activity.
If you do not check this check box, these LEDs do not light.
Current Date/Time Display only. Current date and time of the internal clock of the IP camera.
To change the date or time, click Change to display the Set Date/Time
window, then take the appropriate action:
• To synchronize the IP camera date and time with the date and time of the
PC that you are using, click Sync with PC.
• To set the IP camera date and time to any values, enter the values in the
New Date and New Time fields, then click Set New Time.
• To exit the Date/Time window, click Close.
Time Zone From the drop-down list, choose the time zone in which the IP camera is
located.
The time that appears when you view video from this IP camera reflects this
time zone.
Adjust for Daylight Check this check box if you want the time of the IP camera to adjust
Saving Time automatically for daylight saving time.
Check here if you want Check this check box if you want the IP camera to obtain its time from a
to update the time network time protocol (NTP) server.
automatically from the If you check this check box, the camera contacts the designated NTP server
NTP server from the every 64 seconds and synchronizes its internal clock with the time of that
Internet server.
NTP Server Address If you configured the IP camera to obtain its time from an NTP server, enter
the IP address of the NTP server.
NTP Port If you configured the IP camera to obtain its time from an NTP server, enter
the NTP server port number.
The default value is 123.
Network Settings
Configuration Type Choose the option that indicates how the IP camera obtains its IP address:
• Obtain Address Automatically (DHCP)—If your network includes a
DHCP server for dynamic allocation of IP addresses, choose this option
if you want DHCP to assign an IP address and subnet mask to the IP
camera. Depending on your router, the default gateway, primary DNS
server, and secondary DNS server may also be assigned. The DHCP
server must be configured to allocate static IP addresses based on MAC
addresses so that the IP camera always receives the same address.
• Fixed IP Address—Choose this option if you want to manually enter an
IP address, subnet mask, and default gateway for the camera.
IP Address If you configured the IP camera for a fixed IP address, enter that IP address.
Option Description
Subnet Mask If you configured the IP camera for a fixed IP address, enter the subnet mask
for the IP camera. Use the same value that is configured for the PCs on your
network.
Gateway If you configured the IP camera for a fixed IP address, enter the gateway for
the IP camera. Use the same value that is configured for the PCs on your
network.
Primary DNS Optional. Enter the IP address of the primary the DNS server that is used in
your network. Use the same value that is used for the PCs on your LAN.
Typically, your ISP provides this address.
This address is required if you use a DNS name instead of an IP address in
the SMTP Mail Server field in the Mail & FTP window.
Secondary DNS Optional. Enter the IP address of a secondary (backup) DNS server to use if
the primary DNS server is unavailable. Enter the DNS server to be used if
the primary DNS server is unavailable.
Option Description
CDP
Note This feature is not currently supported if you use the IP camera with Cisco VSM.
Enable CDP (Cisco Check this check box if CDP is enabled in your network and you want the IP
Discovery Protocol) camera to send CDP discovery messages.
HTTP/HTTPS
Enable HTTP Check this check box to enable Internet access to the IP camera through an
Alternative Port HTTP port other than the default port 80. If you enable this option, enter a
port number from 1024 through 65535.
If you configure an alternative HTTP port, you must specify the port number
in the URL for the IP camera when you access it through an HTTP
connection. For example, if the IP address of the IP camera is 192.168.1.100
and the alternative HTTP port is 1024, enter this URL for the IP camera:
http://192.168.1.100:1024.
Option Description
Enable HTTPS Check this check box to enable Internet access to the IP camera through an
Alternative Port HTTPS port other than the default port 443. If you enable this option, enter
a port number from 1024 through 65535.
If you configure an alternative HTTPS port, you must specify the port
number in the URL for the IP camera when you access it through an HTTPS
connection. For example, if the IP address of the IP camera is 192.168.1.100
and the alternative HTTPS port is 1024, enter this URL for the IP camera:
https://192.168.1.100:1024.
RTP/RTSP
RTSP Port Transmission Control Protocol (TCP) port on which the IP camera receives
Real-Time Streaming Protocol (RTSP) commands. You must configure this
port to allow third-party devices or software to access video streams from the
IP camera.
RTSP is a standard for connecting a client to control streaming data
(MPEG-4) over the web.
Valid values are 554 and 1024 through 65535. The default value is 554.
RTP Data Port Universal Data Protocol (UDP) port on which the IP camera transmits
Real-Time Transport Protocol (RTP) data.
RTP is a standard for transmitting real-time data, such as audio and video, to
a selected clients.
Valid values are 1024 through 65535. The default value is 5000. The default
value can be used for multicasting and typically does not need to be changed.
Max RTP Data Packet Maximum number of bytes per data packet that are sent in each RTP request.
Configure a lower number if you are streaming video to a cell phone that
requires smaller data packets.
Valid values are 400 through 1400. The default value is 1400.
Enable Multicast Check this check box to send video and audio data as a multicast stream.
When multicast is enabled, the IP camera sends video and audio to the
multicast addresses that you designate. Multicast enables multiple devices to
receive the video signal from the IP camera simultaneously.
Note This feature is not currently supported if you use the IP camera with
Cisco VSM.
Video Address Appears if you enabled multicast. Enter the multicast IP address on which
the IP camera sends a video stream.
The default value is 224.2.0.1.
Video Port Appears if you enabled multicast. Enter the port on which the IP camera
sends a multicast video stream.
Valid values are even numbers 1024 through 65534. The default value is
2240.
Option Description
Audio Address Appears if you enabled multicast. Enter the multicast IP address on which
the IP camera sends an audio stream.
The default value is 224.2.0.1.
Audio Port Appears if you enabled multicast. Enter the port on which the IP camera
sends a multicast audio stream.
Valid values are even numbers 1024 through 65534. The default value is
2242.
Note This feature is not currently supported if you use the IP camera with
Cisco VSM.
Time to Live Appears if you enabled multicast. Enter the number of hops, which specifies
the number of network devices that an audio-video stream can pass before
arriving at its destination or being dropped.
Valid values are 1 through 255. The default value is 16.
QoS
Note This feature is not currently supported if you use the IP camera with Cisco VSM.
Enable QoS Mode Check this check box and click the Audio, Video, or Both radio button to
enable Quality of Service (QoS) for audio streams, video streams, or both
streams.
Note QOS applies to Layer 3 only, and is applied to ASF and RTP video
streams. When QOS is applied to an ASF video stream, DSCP values
are not distinguished between audio and video streams because they
are applied to the same stream. When QOS is applied to an RTP
video stream, DSCP values are distinguished between audio and
video streams because they are applied to different streams.
DSCP If you enable QoS, enter the Differentiated Services Code Point (DSCP) to
be used to process QoS packets.
The default value is 12.
IP Filter Window
The IP Filter window provides options for controlling access to the IP camera by designating a list of IP
addresses that can access the IP camera and a list of IP addresses that cannot access the IP camera.
To display the IP Filter window, access the configuration windows as described in the “Performing the
Initial Setup of the IP Camera” section on page 2-4, click Setup, then click IP Filter.
If you change any options in the IP Filter window, you must click Save to save the changes. To discard
the changes, click Cancel before clicking Save. These buttons appear at the bottom of the window. You
may need to scroll down to see them.
Table 3-4 describes the options in the IP Filter window.
Note These features are not currently supported if you use the IP camera with Cisco VSM.
Option Description
Options Choose the option that specifies how to control IP addresses from which the
IP camera can be accessed:
• Disable—Do not use the IP address filtering feature. In this case, the IP
camera can be accessed from a device with any IP address.
• Enable and deny the following IP address—Lets you designate one or
more IP addresses or range of IP addresses that cannot access the IP
camera. All other IP addresses can access the IP camera.
• Enable and allow the following IP address—Lets you designate one
or more IP addresses or range of IP addresses that can access the IP
camera. All other IP addresses cannot access the IP camera.
Single/Range If you enable IP address filtering, choose either of the following options
from as many drop-down lists as needed:
• Single—Enter an IP address that is denied or allowed access to the IP
camera, depending on the Options setting.
• Range—Enter a range of IP address that is denied or allowed access to
the IP camera, depending on the Options setting.
Administration Windows
The Administration windows let you configure IP camera users, reset or restart the IP camera, and
upgrade firmware on the IP camera.
The following sections describe the Setup windows in detail:
• Users Window, page 3-10.
• Maintenance Window, page 3-12
• Firmware Window, page 3-13.
Users Window
The Users window lets you configure access to the IP camera for the following types of users:
• Administrator—Can access the configuration windows for the IP camera, view video in the Home
window, and access all controls in the Home window.
• User—You can configure up to 20 users and assign privilege levels to each one.
To display the Users window, access the configuration windows as described in the “Performing the
Initial Setup of the IP Camera” section on page 2-4, click Administration, then click Users.
When you make configuration settings in this window, follow these guidelines:
• If you configure information in a field the Administrator area, click Change in that area or Save at
the bottom of the screen to save your changes.
• If you configure information in the User List area, click Add next to the user or Save at the bottom
of the screen to save your changes.
• To remove a user, click Delete next to the user. If you delete a user who is logged into the IP camera,
the user remains logged in and can continue access the IP camera.
• To discard the changes before you click Change or Save, click Cancel.
• The Save and Cancel buttons appear at the bottom of the window. You may need to scroll down to
see them.
Table 3-5 describes the options in the Users window.
Option Description
Administrator
User ID Display only. The user ID for the IP camera administrator is Admin.
The administrator can access the configuration windows for the IP camera,
control all IP camera functions, view video from the IP camera, and access
the Administrator windows
User name Display only. The user name for the IP camera administrator is admin (all
lower case).
Password Enter a password for the IP camera administrator.
The password must contain least 8 characters, which can be letters, numbers,
and special characters, but no spaces. It is case sensitive.
Note You can also set this password and configure other requirements for
it in the Initialization window as described in the “Initialization
Window” section on page 3-19.
Confirm Password Re-enter the password for the administrator.
User List
User ID Display only. There are 20 default user IDs, User 1 through User 20.
User Name 1 – 20 Enter a unique name for the user.
The name can include up to 32 letters and numbers. It is case sensitive.
Password Enter a password for the user.
The password is case sensitive and must contain at least 8 characters, which
can be letters, numbers, and special characters, but no spaces. Special
characters are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
Confirm Password Re-enter the password for the user.
Privilege Level Select the desired privilege level for the user:
• Administrator—Same as the IP camera administrator. Allows the user
to access the configuration windows for the IP camera, view video in the
Home window, and access all controls in the Home window.
• Monitor—Allows the user to view video in the Home window and to
access all controls in the Home window.
• Viewer—Allows the user to view video in the Home window and to
access these controls in the Home window: resolution, digital zoom,
snapshot, speaker on/off, speaker volume, microphone on/off,
microphone volume.
Maintenance Window
The Maintenance window provides options for resetting or restarting the IP camera, saving configuration
information from the IP camera, and uploading the configuration information to the IP camera.
Saving and uploading configuration is useful for these activities:
• Configuring multiple IP cameras—If your network includes several IP cameras that should have
similar configurations, you can configure one IP camera, save that configuration, and upload it to
other IP cameras. Then, instead of manually configuring all options on each IP camera, you
manually configure only the options that are unique, such as the IP address, if not obtained from
DHCP.
• Backing up configuration—If you save the configuration from the IP camera, you can upload it to
the IP camera to restore the configuration if it is lost, or if you can upload it to a replacement IP
camera, if needed.
To display the Maintenance window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-4, click Administration, then click Maintenance.
Table 3-6 describes the options in the Maintenance window.
Option Description
Restore Factory Click the Restore button to restore all IP camera settings to their factory
Defaults default values.
To confirm the restore procedure, click OK in the confirmation pop-up
window. Otherwise, click Cancel.
This action has the same effect as pressing and holding the Reset button on
the IP camera for at least 10 seconds. After you perform this procedure,
follow the steps in the “Performing the Initial Setup of the IP Camera”
section on page 2-4.
Restart Click the Restart button to reboot the software on IP camera.
To confirm the restart procedure, click OK in the confirmation pop-up
window. Otherwise, click Cancel.
This action has the same effect as pressing and immediately releasing the
Reset button on the IP camera, or powering the IP camera down and then
powering it up.
Configuration Click the Save button to save the current IP camera configuration
information to a binary file.
When you click this button, the File Download window appears. Use this
window to save the configuration file. This file must include the
extension .cfg.
You can then load this configuration information to any IP camera in the
network. This feature is useful for creating a backup of this configuration
and for configuring other IP cameras based on this configuration.
Option Description
Upload Path and folder where a configuration file is stored. You can click Browse to
find this location. After you enter this information, click Upload and follow
the on-screen prompts load the configuration file to the IP camera.
After you upload a configuration file to the IP camera, the IP camera restarts
automatically.
If you upload configuration from another IP camera that is active in your
network, make sure to configure this IP camera with a name, description, and
unique IP address. To change these options, see the “Basic Setup Window”
section on page 3-5.
Note A configuration file that you upload includes the passwords that are
configured for the administrator and for users. If you change any
passwords after saving the configuration file, be aware that
uploading the file overwrites the new passwords with the saved ones.
Firmware Window
The Firmware window lets you view information about the firmware that is installed on the IP camera
and upgrade the firmware.
Before you upgrade firmware, download the firmware file to a PC that is accessible on your network and
unzip the file if it is zipped. The firmware is contained in a .bin file. To download firmware, go to this
web page:
http://www.cisco.com/en/US/products/ps6918/Products_Sub_Category_Home.html
After you upgrade firmware, the IP camera restarts automatically. It retains all configuration
information.
To display the Firmware window, access the configuration windows as described in the “Performing the
Initial Setup of the IP Camera” section on page 2-4, click Administration, then click Firmware.
Table 3-7 describes the options in the Firmware window.
Option Description
Firmware Version Display only. Firmware version that is loaded on the IP camera.
Upgrade Click the Upgrade button to upgrade the firmware on the IP camera.
When you click this button, the Upgrade Firmware window appears.
In this window, enter the path and folder where firmware upgrade file for the
IP camera is stored. The upgrade file may be stored on another PC. You can
click Browse to find this location. After you enter this information, click
Upgrade and follow the on-screen prompts to load the firmware upgrade on
the IP camera.
Note Do not power down the IP camera during the upgrade procedure.
Audio/Video Windows
The Audio/Video windows provide options for configuring audio and video from the IP camera.
The following sections describe the Setup windows in detail:
• Video Window, page 3-14.
• Audio Window, page 3-17
Video Window
The Video window provides options for configuring the video from the IP camera. You can configure
settings for the primary and an optional secondary video stream.
Configuring a secondary stream is useful for providing a video stream that is at a lower resolution than
the primary stream to third-party devices or software. Some devices and software require this lower
resolution. For related information, see the “Viewing Video through Third-Party Devices or Software”
section on page 4-6.
To display the Video window, access the configuration windows as described in the “Performing the
Initial Setup of the IP Camera” section on page 2-4, click, Audio/Video, then click Video.
If you change any options in the Video window, you must click Save to save the changes. To discard the
changes, click Cancel before clicking Save. These buttons appear at the bottom of the window. You may
need to scroll down to see them.
Table 3-8 describes the options in the Video window.
Option Description
MPEG-4 Settings 1
Resolution Select the desired video resolution format for the primary video stream from
the IP camera.
The default resolution is 720 x 480 for NTSC or 720 x 576 for PAL.
Video Quality Control Choose an option for the video quality of the primary video stream from the
IP camera:
• Constant Bit Rate—Specifies that the video stream is output at or close
to the constant bit rate that you choose. The default value is 4 Mbps. A
higher bit rate provides better video quality but consumes more
bandwidth.
• Fixed Quality—Specifies that video is output at a fixed quality, which
ranges from Very High to Very Low. The bit rate may vary to maintain
this quality. The default fixed quality is Normal. A higher fixed quality
provides better video quality but consumes more bandwidth.
You can use these options to help manage bandwidth use in your network.
For example, if the IP camera is focused on an area with little movement,
such as an emergency exit, you can configure it with a low fixed quality.
Option Description
Max. Frame Rate Select the desired maximum frame rate for the primary video stream from
the IP camera.
The default values are 30 for NTSC and 25 for PAL.
A higher maximum frame rate provides better video quality but consumes
more bandwidth
MPEG-4 Settings 2
Note These MPEG-4 Settings 2 options appear if the Resolution setting for MPEG-4 Settings 1 is
lower than 720 x 480 for NTSC or 720 x 576 for PAL.
Enable MPEG-4 Check this check box to enable a secondary MPEG-4 stream on the IP
Settings 2 camera, which allows dual streaming from the IP camera.
When you check this check box, the following MPEG-4 Settings 2 options
appear.
Resolution Display only. The resolution of the secondary video stream is set to 352 x
240 for NTSC or 352 x 288 for PAL, depending on the video system that you
designated in the Video System option in this window.
Video Quality Control Choose an option for video quality for the secondary video stream from the
IP camera:
• Constant Bit Rate—Specifies that the video stream is output at or close
to the constant bit rate that you choose. The default value is 1.2 Mbps.
A higher bit rate provides better video quality but consumes more
bandwidth.
• Fixed Quality—Specifies that video is output at a fixed quality, which
ranges from Very High to Very Low. The bit rate may vary to maintain
this quality. The default fixed quality is Normal. A higher fixed quality
provides better video quality but consumes more bandwidth.
Max. Frame Rate Select the desired maximum frame rate for the secondary video stream from
the IP camera.
The default values are 25 for NTSC and 20 for PAL.
A higher maximum frame rate provides better video quality but consumes
more bandwidth
Access Code Enter a numeric code of from 1 to 16 digits for accessing the secondary video
stream.
Video Adjustment
Video System Choose the media format that the IP camera should use: NTSC/60 Hz or
PAL/50 Hz.
Option Description
Preset Choose one the following preset white balance modes from the Preset
drop-down list:
• Normal—Suitable for most conditions that do not have special lighting
• Indoor—Suitable for indoor conditions when the Normal setting does
not provide a clear image
• Fluorescent—Suitable for indoor conditions with fluorescent lighting
• Outdoor—Suitable for outdoor conditions
The default setting is Normal.
Brightness Select a positive value to increase the brightness of the video from the IP
camera or select a negative value to decrease the brightness. For example, if
the IP camera is facing a bright light and the video appears too dark, you can
increase the brightness.
The default value is Normal, which is suitable for most conditions.
Sharpness Select a positive value to increase the sharpness of the video from the IP
camera or select a negative value to decrease the sharpness.
The default value is Normal, which is suitable for most conditions.
Contrast Select a positive value to increase the contrast of the video from the IP
camera or select a negative value to decrease the contrast.
The default value is Normal, which is suitable for most conditions.
Saturation Select a positive value to increase the saturation of the video from the IP
camera or select a negative value to decrease the saturation.
High saturation provides a vivid, intense color for a video image. With less
saturation, the video image appears more muted and gray.
The default value is Normal, which is suitable for most conditions.
Frame Repeat Count Designates how video output from the IP camera displays. The IP camera
generates two independent fields (odd and even) for each video capture,
which occur 60 times per second for NTSC or 50 times per second for PAL.
When Frame Repeat Count is set to 1, the IP camera combines one odd and
one even field to compose a video frame. When Frame Repeat Count is set
to 2, the IP camera uses one of the fields two times to compose a video frame.
A setting of 1 provides smoother video. It is designed for software that can
display interlaced video.
The default value is 2.
Options
Enable Time Stamp Check this check box to display the time from the internal clock of the IP
camera as an overlay on the video image from the IP camera.
Enable Text Display Check this check box to display designated text as an overlay on the video
image from the IP camera, and enter alphanumeric text of up to 20
characters.
This option can be useful for identifying this IP camera in an installation
with several IP cameras.
Option Description
Day/Night Vision
Switch Mode Choose the day/night mode for the IP camera:
• Auto—IP camera automatically switches between day and night mode
based on lighting thresholds that you specify.
• Day—IP camera always remains in day mode. In this mode, the camera
displays video images in color.
• Night—IP camera always remains in Night mode. In this mode, the
camera displays video images in black and white.
Day to Night Threshold If the Switch Mode option is set to Auto, choose the value that specifies the
relative light threshold at which the IP camera switches from day to night
mode. A lower value designates that the IP camera switches from day to
night mode in brighter conditions. A higher value designated that the IP
camera switches modes in darker conditions. The default value is 24.
Night to Day Threshold If the Switch Mode option is set to Auto, choose the value that specifies the
relative light threshold at which the IP camera switches from night to day
mode. A lower value designates that the IP camera switches from night to
day mode in darker conditions. A higher value designated that the IP camera
switches modes in lighter conditions. The default value is 6.
Audio Window
The Audio window provides options for enabling and configuring audio that is transmitted to and from
the IP camera. You can configure audio for these devices:
• Internal microphone—The IP camera includes an internal microphone that can capture audio at the
camera location. This audio is sent to the PC that you use to view video from the IP camera. You
can listen to the audio when viewing video in the Home window.
• External microphone—You can connect an optional external microphone (available from
third-parties) to the IP camera. This audio is sent to the PC that you use to view video from the IP
camera. You can listen to the audio when viewing video in the Home window. Connecting an
external microphone disables the internal microphone.
• External speaker— You can connect an optional external speaker (available from third-parties) to
the IP camera. This speaker plays audio that is captured by the microphone of the PC that you use
to view video from the IP camera. The PC can capture and send this audio only when the Home
window is open.
To display the Audio window, access the configuration windows as described in the “Performing the
Initial Setup of the IP Camera” section on page 2-4, click Audio/Video, then click Audio.
If you change any options in the Audio window, you must click Save to save the changes. To discard the
changes, click Cancel before clicking Save. These buttons appear at the bottom of the window. You may
need to scroll down to see them.
Table 3-9 describes the options in the Audio window.
Note These features are not currently supported if you use the IP camera with Cisco VSM.
Option Description
Enable Audio Check this check box to enable audio from the IP camera, and choose one of
these options:
• Simplex - Listen Only—Enables a simplex connection that allows you
to receive audio from the IP camera but not transmit audio to the IP
camera
• Simplex - Talk Only—Enables a simplex connection that allows you to
transmit audio to the IP camera but not receive audio from the IP camera
• Half Duplex - Talk or Listen—Enables a half duplex connection that
lets you receive audio from and transmit audio to the IP camera, but not
simultaneously
• Full Duplex - Talk and Listen—Enables a full duplex connection that
lets you simultaneously receive audio from and transmit audio to the IP
camera
Enable Microphone Display only. A check indicates that the internal microphone on the IP
camera or an external microphone that is attached to the IP camera is enabled
The microphone is enabled when you check the Enable Audio check box and
choose Simplex - Listen Only, Half Duplex - Talk or Listen, or Full
Duplex - Talk and Listen.
Note If you connect an external microphone, the internal microphone on
the IP camera is disabled.
Enable External Display only. A check indicates that a speaker that is connected to the IP
Speaker camera is enabled.
The speaker is enabled when you check the Enable Audio check box and
choose Simplex - Talk Only, Half Duplex - Talk or Listen, or Full Duplex
- Talk and Listen to make this check box available.
Audio Type Choose the codec for audio that is transmitted from the IP camera.
This option is available when you check the Enable Audio check box and
choose Simplex - Listen Only, Half Duplex - Talk or Listen, or
Full Duplex - Talk and Listen.
Security Windows
The Security windows provide options for stopping IP camera processes, configuring administrator and
root password requirements, and enabling access to the IP camera through HTTP or Secure Shell (SSH)
connections.
The following sections describe the Security windows in detail:
• Product Process Window, page 3-19
• Initialization Window, page 3-19
• Complexity Window, page 3-20
Option Description
Protocol Port (tcp or udp) that the process occupies
Local Address IP address of the device that the process is listening to
Foreign Address IP address and port number of the client device that is connected for the
process
State State of the process
Program Name Name of the process
Initialization Window
The Initialization window lets you configure administrator and root passwords, whether the IP camera
can be accessed through an HTTP connection in addition to the default HTTPS (HTTP secure)
connection, and whether the IP camera can be accessed through a SSH connection.
Table 3-11 describes the options in the Initialization window.
Option Description
Admin Password Allows you to change the password for the IP camera administrator.
The password is case sensitive and must contain at least 8 characters, which
can be letters, numbers, and special characters, but no spaces. Special
characters are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
Note You can also change this password in the Users window as described
in the “Users Window” section on page 3-10.
Root Password Allows you to change the root password, which is used when accessing the
IP camera through a SSH connection.
The password is case sensitive and must contain at least 8 characters, which
can be letters, numbers, and special characters, but no spaces. Special
characters are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
Option Description
HTTP Click the Enable radio button if you want to allow both HTTP and HTTPS
connections to the IP camera.
By default, the IP camera allows only HTTPS connections.
SSH Click the Enable radio button is you want to allow access to the camera
through a SSH connection.
Complexity Window
The Complexity window provides options for configuring requirements for the IP camera administrator
and user passwords.
Table 3-12 describes the options in the Complexity window.
Option Description
Password Check 1 Password must contain characters from at least 3 of these categories:
• Lower case letters (a through z)
• Upper case letters (A through Z)
• Digits (0 through 9)
• Special characters (: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~)
Password Check 2 Administrator password cannot include any character that occurs 3 or more
times consecutively
Password Check 3 Password cannot be the same as the user name either forward of reversed
Password Check 4 Not used
Applications Windows
The Applications windows provide options for configuring and managing a variety of applications.
The following sections describe the Applications windows in detail:
• Mail & FTP Window, page 3-21.
• Motion Detection Window, page 3-23
• Event Window, page 3-24
• SNMP Window, page 3-26
• Alarm I/O Ports Window, page 3-27
• PTZ (RS-485) Window, page 3-28
• Preset Positions Window, page 3-30
Note A large video file may exceed the maximum file size for e-mail attachments that is configured
on your mail server.
By default, the video in a video file starts when an event starts and ends 5 seconds after the event ends.
You can designate that additional video be included before and after an event as described in the “Event
Window” section on page 3-24.
To display the Mail & FTP window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-4, click Applications, then click Mail & FTP.
If you change any options in the Mail & FTP window, you must click Save to save the changes. To
discard the changes, click Cancel before clicking Save. These buttons appear at the bottom of the
window. You may need to scroll down to see them.
Table 3-13 describes the options in the Mail & FTP window.
Note These features are not currently supported if you use the IP camera with Cisco VSM.
Option Description
Primary SMTP Server
Primary SMTP Check this check box to cause e-mail messages to be sent to the primary
Simple Mail Transport Protocol (SMTP) server.
Option Description
SMTP Mail Server Enter the name or IP address of the primary SMTP server.
If you enter a name, you must configure the Primary DNS option as
described in the “Basic Setup Window” section on page 3-5.
Authentication If the primary SMTP server requires authentication to send e-mail, choose
the appropriate authentication type. The authentication type typically is the
same as that for the POP3 server that you use to receive e-mail.
Account Name If the primary SMTP server requires authentication, enter the account name
for the server.
Password If the primary SMTP server requires authentication, enter the account
password for the server.
POP Server Name Enter the name of the POP3 mail server that you use to receive e-mail.
Secondary SMTP Server
Secondary SMTP Check this check box to cause e-mail messages to be sent to a secondary
(backup) SMTP server if the primary SMTP server is unavailable.
SMTP Mail Server Enter the IP address of the secondary SMTP server.
Authentication If the secondary SMTP server requires authentication to send e-mail, choose
the appropriate authentication type. The authentication type typically is the
same as that for the POP3 server that you use to receive e-mail.
Account Name If the secondary SMTP server requires authentication, enter the account
name for the server.
Password If the secondary SMTP server requires authentication, enter the account
password for the server.
POP Server Name Enter the name of the POP3 mail server that you use to receive e-mail.
E-Mail Setup
Send To Enter at least 1 e-mail address to which e-mail messages are sent when an
event occurs. The second and third addresses are optional.
Show “From” as Enter the e-mail address to be shown in the From field for e-mail messages
that are sent when an event occurs.
Subject Enter the text to be shown in the Subject field for the e-mail messages that
the IP camera sends when events occur. The subject can contain up to 48
characters, including spaces.
E-mail Body
Attach Video Streaming Check this check box to include in the message body the URL of an FTP
URL Address server from which you can download a video file to your local PC.
Primary FTP
Primary FTP Check this check box to cause the IP camera automatically upload event
video files to the primary FTP server when the files are created.
FTP Server Enter the IP address of the primary FTP server to which event video files are
uploaded.
Option Description
Port Enter the port number of the primary FTP server to which event video files
are uploaded.
The default value is 21.
Login name Enter the log in name of the primary FTP Server.
Password Enter the password of the primary FTP Server.
File Path Name Enter path where the event video file is stored on the primary FTP server.
Enable Passive Mode Check this check box to enable the passive mode feature of the primary FTP
server.
Secondary FTP
Secondary FTP Check this check box cause the IP camera automatically upload event video
files to a secondary (backup) FTP server if the primary FTP server is
unavailable.
FTP Server Enter the IP address of the secondary FTP server.
Port Enter the port number of the secondary FTP server.
Login name Enter the log in name of the secondary FTP Server.
Password Enter the password of the secondary FTP Server.
File Path Name Enter path where event video files are stored on the secondary FTP server.
Enable Passive Mode Check this check box to enable the passive mode feature of the secondary
FTP server.
Note In addition to moving objects, motion detection can be triggered by rapid changes in lighting conditions
or by movement of the IP camera itself.
Note These features are not currently supported if you use the IP camera with Cisco VSM.
Option Description
Full Screen Check this check box to cause the IP camera to examine its entire video field
for activity. If you check this check box, you can use these options:
• Indicator—Display only. Horizontal bar that represents how much
activity is being detected in the area. You can test the sensitivity setting
by causing motion the area and looking at this indicator.
• Sensitivity—Drag the slider to specify the relative amount of activity in
the area that causes an event alert. A lower value means that more
activity is required to trigger an alert. A higher value means that less
activity is required.
Setting Custom Area Check this check box to cause the IP camera to examine up to 3 areas in its
video field for activity. Then configure these options:
• Window check boxes—Check up to 3 check boxes to specific up to 3
areas in the IP camera video field. If desired, enter a name of up to 12
characters for each area in the field next to the corresponding check box.
When you check a check box, a window appears in the IP camera view.
This window designates the area to examine for motion. Drag the
window to the desired area, and drag an edge or corner of the window to
resize it.
To remove a window, uncheck its check box.
• Indicator—Display only. Horizontal bar that represents how much
activity is being detected in the area. You can test the sensitivity setting
by causing motion the area and looking at this indicator.
• Sensitivity—Drag the slider to specify the relative amount of activity in
the area that causes an event alert. A lower value means that more
activity is required to trigger an alert. A higher value means that less
activity is required.
Event Window
The Event window provides options for configuring how the IP camera handles events. An event is either
of the following:
• Motion that the IP camera detects. For related information about motion detection, see the “Motion
Detection Window” section on page 3-23.
• A change of state from low to high or from high to low on an input port of the IP camera. For related
information about input ports, see the “Alarm I/O Ports Window” section on page 3-27.
When an event occurs, it triggers the IP camera to take certain configured actions. For example, an event
can cause the IP camera to send a notification e-mail message to designated recipients and upload a video
file to an SMTP server or an FTP server, or it can cause the IP camera to activate an output port.
The Event window allows you to designate up to 10 schedules. If an event takes place within a designated
schedule, the IP camera takes the actions that you configure.
To display the Event window, access the configuration windows as described in the “Performing the
Initial Setup of the IP Camera” section on page 2-4, click Applications, then click Event.
If you change any options in the Event window, except deleting an event from the event schedule list,
you must click Save to save the changes. To discard the changes, click Cancel before clicking Save.
These buttons appear at the bottom of the window. You may need to scroll down to see them.
Table 3-15 describes the options in the Event window.
Note These features are not currently supported if you use the IP camera with Cisco VSM.
Option Description
Event Schedule
Event Schedule List Displays the schedules that you configure in the New Schedule area.
To remove an event from the list, highlight it and click Delete.
New Schedule
Effective Time Frame Choose a day or range of days. If an event occurs during this time, and
between the times that you configure in the following two fields, the camera
takes the configured actions (sends an e-mail message, sends a relay through
its output ports). If an event occurs outside of this time, the camera does not
take any actions.
Start Time Enter the start time for the effective time frame.
End Time Enter the end time for the effective time frame.
Add button Adds the schedule that is defined in the Effective Time Frame, Start Time,
and End Time fields.
You can add up to 10 schedules.
Clear button Clears the values that are in the Effective Time Frame, Start Time, and End
Time fields.
Trigger Event
Enable Check this check box to cause the IP camera to take configured actions when
an event triggers. You configure these actions in the Actions field.
Triggered by Choose the desired options to designate the events that trigger actions:
• Input 1—Event is triggered when input port 1 on the IP camera changes
state as configured by the Trigger Events When option in the Alarm I/O
Ports window.
• Input 2—Event is triggered when input port 2 on the IP camera changes
state as configured by the Trigger Events When option in the Alarm I/O
Ports window.
• Motion Detection—Event is triggered when the camera detects motion,
as described in the “Motion Detection Window” section on page 3-23.
Option Description
Actions Choose the desired options to designate actions that the camera takes when
events occur:
• E-Mail—Causes an e-mail message to be delivered to the SMTP server.
The e-mail alerts users that an event has occurred, and may include a
video file of the event and the URL of an FTP server from which users
can download the video file. (For more information about e-mail
messages, see the “Mail & FTP Window” section on page 3-21.)
• FTP—Causes the video file to upload to the FTP server. (The FTP
server must be configured as described in the “Mail & FTP Window”
section on page 3-21.)
• Alarm Output 1—Applies to output port 1 on the IP camera. Causes the
output port state to be activated as configured. (For more information
about output ports, see the “Alarm I/O Ports Window” section on
page 3-27.)
• Alarm Output 2—Applies to output port 2 on the IP camera. Causes the
output port state to be activated as configured (For more information
about output ports, see the “Alarm I/O Ports Window” section on
page 3-27.)
• Interval—Choose the amount of time, in minutes, that the camera waits
after detecting a condition before it triggers an event. A setting of 0
indicates no delay.
Video Attachment
Note These Video Attachment options appear if you enable the Trigger Event option and select the
E-Mail or FTP option.
Overwrite/Replace Check this check box to overwrite the oldest video file that is stored on the
oldest video file when IP camera with the new video file when the SDRAM on the IP camera does
SDRAM is full not have enough room for the new file.
If you do not check this option, new video files are not saved when the
SDRAM on the IP camera does not have room for the files.
Video Format Choose the format (asf, mp4, or 3gp) for the video file of the event. If you
(MPSG-4) choose mp4, or 3gp, video files do not include audio.
Pre-Capture Length Length, in seconds, of additional video that is included in the video file
immediately before the event.
The default value is 0 (no pre-capture video).
Post-Capture Length Length, in seconds, of additional video that is included in the video file
immediately after the event.
The default value is 5.
SNMP Window
The SNMP window allows you to configure Simple Network Management Protocol (SNMP) settings for
the IP camera. These settings can help you manage complex networks by sending messages to different
devices on the network.
To display the SNMP window, access the configuration windows as described in the “Performing the
Initial Setup of the IP Camera” section on page 2-4, click Applications, then click SNMP.
If you change any options in the SNMP window, you must click Save to save the changes. To discard the
changes, click Cancel before clicking Save. These buttons appear at the bottom of the window. You may
need to scroll down to see them.
Table 3-16 describes the options in the SNMP window.
Note These features are not currently supported if you use the IP camera with Cisco VSM.
Option Description
SNMP Enable Check this check box to enable SNMP.
System Object ID Display only. Displays the system object ID, which identifies system
properties of the IP camera.
System Contact Enter system contact information for the system administrator. For example,
enter the e-mail address of the system administrator.
SysLocation Enter system location information, which identifies the physical location of
the IP camera.
Read Community String Enter the SNMP read community string, which identifies the valid read
community.
The default value is Public.
Primary Trap Receiver Enter the IP address of primary trap receiver of the SNMP manager.
Secondary Trap Enter the IP address of secondary trap receiver of the SNMP manager.
Receiver
Note These features are not currently supported if you use the IP camera with Cisco VSM.
Option Description
Alarm Input Settings
Current Status Display only. For each input port on the IP camera, displays its current state
(high or low).
Trigger Events When For each input port on the IP camera, Input 1 and Input 2, choose the state
(high or low) that triggers designated camera actions. When an IP port
changes to this state, the camera determines that an event has occurred and
takes actions as configured in the Trigger Event area in the Event Window.
Alarm Output Settings
Current Status Display only. For each output port on the IP camera, displays its current state
(high or low).
Power On State For each output port on the IP camera, Output 1 and Output 2, choose the
state (low or high) that the port is set to when the IP camera powers on or is
reset.
The port changes to this state when you click Save.
The default setting is High.
Event Action For each output port on the IP camera, Output 1 and Output 2, choose the
state that the port changes to when an event occurs.
If you choose None, the port does not change states.
Manual Control Settings
Definition Mappings For each output port on the IP camera, Output 1 and Output 2, choose the
state that the designated port changes to when you click the On or Off button
in the Home window:
• ON maps to High—Changes the state of the port to high when you click
the On button, and changes the state of the port to low when you click
the Off button.
• ON maps to Low—Changes the state of the port to low when you click
the On button, and changes the state of the port to high when you click
the Off button.
For related information, see the descriptions of the On and Off button in
Table 4-1 on page 4-3.
If you change any options in the PTZ (RS-485) window, you must click Save to save the changes. To
discard the changes, click Cancel before clicking Save. These buttons appear at the bottom of the
window. You may need to scroll down to see them.
Table 3-18 describes the options in the PTZ (RS-485) window.
Note These features are not currently supported if you use the IP camera with Cisco VSM.
Option Description
Enable External PTZ Check this check box to enable configuration of the PTZ settings.
Port Settings
Baud Rate Choose the Baud rate value that is configured on the device that controls the
PTZ functions of the IP camera.
Data Bits Choose the data bits value that is configured on the device that controls the
PTZ functions of the IP camera.
Parity Choose the parity value that is configured on the device that controls the PTZ
functions of the IP camera.
Stop Bits Choose the stop bits value that is configured on the device that controls the
PTZ functions of the IP camera.
Address Enter the logical address of the external PTZ device.
To determine this address, refer to the documentation for that device.
Preset Position
Note The Preset Position option appears if you check the Enable External PTZ check box.
Set Preset Position Click the Set Preset Position button to define a preset position of the IP
camera.
When you click this button, the Set Pan/Tilt window appears. For detailed
information about this window, see the “Preset Positions Window” section
on page 3-30.
Option Description
Patrol Sequence
Patrol Sequence Configure the order in which the IP camera executes preset operations.
The preset list contains up to 9 positions that you configure as described in
the “Preset Positions Window” section on page 3-30. The Sequence list
specifies the order in which the IP camera goes to each preset position when
you execute a sequence. (To execute a sequence, use the Patrol Sequence
button as described in the “Home Window Controls” section on page 4-3.)
Each preset position in a sequence is called a step. A sequence can include
up to 20 steps, so it can include the same preset position more than once.
When the sequence executes, the IP camera goes to the first position in the
Sequence list, then moves through each position in the list in order. It
remains in each position for 30 seconds. It stops at the last position in the list.
To create the preset sequence, click the first desired preset position in the
Preset list and click Add >>. The preset position appears in the Sequence
list. Repeat this procedure as needed to create the sequence.
To remove a preset position from the Sequence list, select the desired
position and click Remove.
Option Description
Zoom In button Use these buttons to control optical zooming for the IP camera.
Option Description
Navigation Keys Set the pan and tilt positions as follows:
• To pan the IP camera, use the left or right arrow buttons
• To tilt the IP camera, use the up or down arrow buttons
• To move the IP camera to its home position, click the Move Camera
Home button, which is located in the middle of the group of arrow keys
Focus Far button Use these buttons to control focus settings for the IP camera.
Set Home Click the Set Home button to define the current IP camera position, zoom
setting, and focus setting as its home position.
Preset List Choose a name from this list to update this window with information that has
been set for that preset position.
To remove a preset position, choose it from this list and click Remove.
Preset Name After positioning the IP camera by using the Navigation keys, add this
position as a preset position by entering a name of up 16 characters and
clicking Add.
After you click Save in the Set Pan/Tilt window, this preset name is available
from the Preset List drop-down list in this window and on the Preset list in
the PTZ (RS-485) window.
Pan Speed Select the relative speed for the IP camera panning action. Options range
from 1 (slowest) to 10 (fastest).
Tilt Speed Select the relative speed for the IP camera tilting action. Options range from
1 (slowest) to 10 (fastest).
Status Windows
The Status windows provide options for viewing and managing a variety of system information.
The following sections describe the Applications windows in detail:
• System Window, page 3-32
• Audio/Video Window, page 3-32
• Network Window, page 3-33
• Syslog & Log Window, page 3-34
• Video Log Window, page 3-37
Note The status windows are not currently supported if you use the IP camera with Cisco VSM.
System Window
The System window displays information about the IP camera.
To display the System window, access the configuration windows as described in the “Performing the
Initial Setup of the IP Camera” section on page 2-4, click Status, then click System.
To make sure that the System window shows the most current information, click the Refresh button.
Table 3-20 describes the options in the System window. All options are for display only.
Note This window is not currently supported if you use the IP camera with Cisco VSM.
Option Description
System Status
Firmware Version Version of the firmware that is installed on the IP camera.
Hardware Version Not used.
Sensor Firmware Version of the sensor firmware that is installed by the factory on the IP
Version camera.
MAC Address MAC address of the IP camera.
Camera Name Name of the IP camera, as configured in the Basic Setup window. For more
information, see the “Basic Setup Window” section on page 3-5.
Description Description of the IP camera, as configured in the Basic Setup window. For
more information, see the “Basic Setup Window” section on page 3-5.
Date/Time Current date and time of the IP camera. To set the date and time, see the
“Basic Setup Window” section on page 3-5.
UDI
Note The Unique Device Identifier (UDI) provides information about Cisco devices.
Product Identifier Cisco product ID of the IP camera.
Version Identifier Not used.
Serial Number Serial number of the IP camera.
Entity Name Cisco top level assembly part number of the IP camera.
Product Description Revision of the Cisco top level assembly part number.
Audio/Video Window
The Audio/Video window displays information about the audio and video streams from the IP camera.
You configure audio options as described in the “Audio Window” section on page 3-17. You configure
video options as described in the “Video Window” section on page 3-14.
To display the Audio/Video window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-4, click Status, then click Image.
To make sure that the Audio/Video window shows the most current information, click the Refresh
button.
Table 3-21 describes the options in the Audio/Video window. All options are for display only.
Note This window is not currently supported if you use the IP camera with Cisco VSM.
Option Description
MPEG-4 Settings 1
Resolution Image size of the primary video stream.
Image Quality Image quality of the primary video stream.
Frame Rate Frame rate of the primary video stream.
MPEG-4 Settings 2
Note These options appear if the Resolution setting for MPEG-4 Settings 1 in the Video window is
lower than 720 x 480 for NTSC or 720 x 576 for PAL.
Resolution Image size of the second video stream.
Image Quality Image quality of the second video stream.
Frame Rate Frame rate of the second video stream.
Audio Setting
Note This option appears if you configured the Enable Audio option in the Audio window.
Audio Setting Displays the audio setting that is configured for the IP camera.
Network Window
The Network window displays information about various IP camera network settings and operations.
You configure the settings as described in the “Basic Setup Window” section on page 3-5.
To display the Network window, access the configuration windows as described in the “Performing the
Initial Setup of the IP Camera” section on page 2-4, click Status, then click Network.
To make sure that the Network window shows the most current information, click the Refresh button.
Table 3-22 describes the options in the Network window. All options are for display only.
Option Description
Network
Network Type Type of network in use.
Connection Speed Speed and type of the camera connection to the network.
IP Address IP address of the IP camera.
Subnet Mask Subnet mask that is associated with the IP address of the IP camera.
Gateway IP address of the remote gateway that is used by the IP camera.
Primary DNS IP address of the primary Domain Name Server (DNS).
Secondary DNS IP address of the secondary DNS.
Note The camera also maintains a video log file. For more information, see the “Video Log Window” section
on page 3-37.
To display the Syslog & Log window, access the configuration windows as described in the “Performing
the Initial Setup of the IP Camera” section on page 2-4, click Status, then click Syslog & Log.
Table 3-23 describes the options in the Syslog & Log window.
Note These features are not currently supported if you use the IP camera with Cisco VSM.
Option Description
Log
Log Type Check the check box for each log information that you want the IP camera
to capture. The IP camera writes this information to the log file and displays
it in the log list. Log types are as follows:
• System Log—Contains information about IP camera activities,
including changes to the IP camera configuration
• FTP Log—Contains information about activities that occur when a
video file is sent to an FTP server as a result of an alert from the IP
camera
• SMTP Log—Contains information about activities that occur when the
IP camera generates an e-mail alert
For a detailed description of the information in the logs, see Table 3-24.
Sys Log Server
Enable Syslog Server Check this check box to send the log information that you chose in the Log
area to a designated server. The selected information also is maintained on
the IP camera until you clear it or it is overwritten.
This option is useful for consolidating logs in deployments with several IP
cameras and for retaining logs when you clear them from the IP camera.
Syslog Server Address Enter the IP address of the Syslog server.
Syslog Port Enter the port number that receives the logs on the Syslog server.
Valid values are 514 and 1024 through 65535. The default Syslog port is 514.
Option Description
Log List
Log List pane Displays information from the log type or types that you specified.
For an explanation of each log message that can appear, see Table 3-24.
Refresh Click the Refresh button to update the information in the Log List pane.
Clear Log Click the Clear Log button to delete all messages in the log file.
Table 3-24 describes the messages that can appear in the IP camera log file. When you view the log file,
each message includes the date and time that it was logged.
Message Explanation
System log messages.
Note These messages appear if you enable the System Log option.
Alert: Detected motion. Alert generated by the IP camera detecting motion
in a configured video field.
Alert: Input Port Port_Number triggered. Alert generated by the indicated port changing
state.
Audio: Disable microphone. Captures information when audio devices are
Audio: Disable speaker. enabled or disabled in the Audio window.
Message Explanation
LOG: Clear all messages. You have used the Clear Log button to delete the
log file from the IP camera SDRAM.
LOG: Log file is full. Start to wrap around. The IP camera SDRAM is full and existing log
information is beginning to be overwritten.
Network: Failed to get the IP address. Camera set IP camera is unable to obtain an IP address
to default IP address. through DHCP and is set to the default IP address
of 192.168.0.100.
Network: LAN activated. IP camera obtained a network IP address.
NTP: Failed to synchronize data & time with the Provides information when you configure the IP
NTP server. camera to obtains its time from an NTP server.
NTP: No NTP server specified.
NTP: Synchronization OK.
NTP: The NTP server cannot be reached.
output: Failed to set output port Port_Number. Provides information when you configure the
output: Set output port Port_Number to high OK. output ports on the IP camera.
Message Explanation
System: Invalid upgrade file You are attempting to upgrade firmware for the IP
camera but are using and invalid firmware file.
System: Reset to factory defaults. Factory reset procedure performed for the IP
camera.
Web: Invalid login attempt. [id: User_ID, ip: Provides information when someone logs in, or
Address] attempts to log in, to the IP camera.
Web: User logged in to web UI. [id: User_ID, ip: User is the IP camera user name of the user.
Address] Address is the IP address of the PC that was used.
Web: User logged out from web UI. [id: User_ID,
ip: Address]
FTP log messages.
Note These messages appear if you enable the FTP Log option.
FTP: Error during the connection or timeout. Provide information when the camera uploads a
[host: Address] video file to the FTP server.
FTP: File uploading failed. [host: Address] Address is the IP address of the FTP server.
FTP: File uploaded successfully. [host: Address]
FTP: Login failed. [host: Address]
FTP: No such remote path. [host: Address]
FTP: Unknown FTP server. [host: Address]
SMTP log messages.
Note These messages appear if you enable the FTP Log option.
SMTP: Error during the connection or timeout. Provide information when the IP camera generates
[host: Address] an e-mail alert and communicates with an SMTP
SMTP: Invalid sender address. [host: Address] server.
SMTP: POP before SMTP authentication failed. Address is the IP address of the SMTP server.
[host: Address]
SMTP: Recipient address. [Address] rejected
SMTP: Send E-mail OK.
SMTP: SMTP authentication failed. [host:
Address]
SMTP: Unknown SMTP server. [host: Address]
The IP camera stores video log files in its internal SDRAM. When the SDRAM becomes full, the IP
camera stops storing additional video files or begins overwriting the oldest video files, depending on the
setting of the Overwrite/Replace oldest video file when SDRAM is full option in the Event window.
(See the “Event Window” section on page 3-24 for additional information.)
To prevent the SDRAM from becoming full, periodically delete video logs.
To display the View Video Log window, access the configuration windows as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-4, click Status, then click View Video
Log.
Table 3-25 describes the option in the View Video Log window.
Note These features are not currently supported if you use the IP camera with Cisco VSM.
Option Description
Video Log Displays a list of video logs. Files are named
Camera_name-Event_Name-yymmdd-hhmmss.xxx, where:
• Camera_name is the name of the IP camera, as configured in the Camera
Name field in the Basic Setup window.
• Event_name describes the event that caused the alert. For motion
detection events, this field is the name of the video field area in which
motion was detected (for example, Window 2). For input events, this
field is input1 or input2, depending on which input port the event was
detected.
• yymmdd is the 2-digit year, month, and date on which the event occurred.
• hhmmss is the, hours, minutes, and seconds at which the event occurred.
• xxx is the format of the file (asf, mp4, or 3gp), as configured in the Video
Format (MPSG-4) field in the Event window.
An example file name is:
CAM00194FFDFF66-Window 2-080213-012934.asf
To view a video file, click its name. The file plays in the default media player
on your PC. (If the video file does not play properly through an HTTPS
connection, download it to your PC and open it in a media player.)
To download a video file to your PC, right-click its name and follow the
prompts to save it on your PC. You can then open the saved file in a media
player.
Delete button Deletes the corresponding video file.
Delete All button Deletes all video files in the Video Log window.
After you install and set up the Cisco Video Surveillance IP Camera as described in Chapter 2, “Getting
Started,” users can connect to the IP camera through Internet Explorer and access the Home window to
view live video from the IP camera.
The home window also provides for controlling the video display and certain IP camera functions.
Available controls depend on the user type or privilege level. The IP camera administrator and users with
the administrator or monitor privilege can access all controls in the Home window. IP camera users with
the viewer privilege can access only the resolution, digital zoom, snapshot, speaker on/off, speaker
volume, microphone on/off, and microphone volume controls. (For detailed information about user types
and privileges, see the “Users Window” section on page 3-10.)
You also can configure the IP camera to allow access to its video through a mobile device, or through
the VLC media player or equivalent software.
This chapter includes these topics:
• Viewing Video through the Home Window Overview, page 4-1
• Viewing Video through Third-Party Devices or Software, page 4-6
Note The controls that you see in the Home window depend on your user type or privilege level and the
configurations settings for the IP camera.
1 Digital zoom factor. For information about digital zooming, see the “Home Window Controls”
section on page 4-3.
2 IP camera date and time. You configure the date and time for the IP camera as described in the
“Basic Setup Window” section on page 3-5.
3 Video display and audio controls. For detailed information, see the “Home Window Controls”
section on page 4-3.
4 Text that you configured to display for the IP camera. You configure this text in the Enable Text
Display field in the Video window. For more information, see the “Video Window” section on
page 3-14
5 Number of users who are accessing the camera through web browsers.
6 Video from the IP camera.
7 IP camera controls. For detailed information, see the “Home Window Controls” section on
page 4-3.
Note The IP camera administrator and users with the administrator or monitor privilege can access all IP
camera, video display, and audio controls. Users with the viewer privilege can access video display and
audio controls only.
Control Description
IP camera controls
On button Changes the state of the designated IP camera output port (1 or 2) as defined by the
Definition Mappings option in the I/O Ports window.
For information about the Definition Mappings option, see the “Alarm I/O Ports
Window” section on page 3-27.
Off button Changes the state of the designated IP camera output port (1 or 2) as defined by the
Definition Mappings option in the I/O Ports window.
For information about the Definition Mappings option, see the “Alarm I/O Ports
Window” section on page 3-27.
Preset Camera When you choose a preset position from this list, the camera immediately goes to
View drop-down that preset position.
list
If the camera is executing a patrol sequence, choosing a preset position from this
list cancels the sequence.
This button appears only if you enabled external PTZ for the camera. For
information about enabling external PTZ and configuring preset positions, see the
“PTZ (RS-485) Window” section on page 3-28.
Patrol Sequence Click this button to execute the sequence that is configured for this IP camera.
button For information about configuring a sequence, see the “PTZ (RS-485) Window”
section on page 3-28.
Control Description
IP camera To pan the IP camera, use the left or right arrow buttons.
control buttons To tilt the IP camera, use the up or down arrow buttons.
To move the IP camera to its home position, click the Move Camera Home button,
which is located in the middle of the group of arrow keys.
Pan and tilt functions require that the IP camera be installed with a pan/tilt mount
that supports the Pelco D protocol and that PTZ functions are enabled. For more
information, see the “PTZ (RS-485) Window” section on page 3-28.
For information about configuring the home position, see the “Preset Positions
Window” section on page 3-30.
Focus far button Use these buttons to adjust the focus of the IP camera.
The focus function requires that the IP camera be installed with a motorized
zoom/focus lens in a pan/tilt mount that supports the Pelco D protocol and that PTZ
functions are enabled. For more information, see the “PTZ (RS-485) Window”
Focus Near section on page 3-28.
button
Day button Improves video quality when the IP camera captures video in bright conditions.
This button appears only if you configure the Day/Night Vision Switch Mode to
Day or Night. For more information, see the “Video Window” section on page 3-14.
Night button Improves video quality when the IP camera captures video in dark conditions.
This button appears only if you configure the Day/Night Vision Switch Mode to
Day or Night. For more information, see the “Video Window” section on page 3-14.
Control Description
Snapshot button Captures and saves a snapshot image of the current video image in the format and
location of your choice, and with the file name of your choice.
When you click this button, follow these steps to save the image:
1. In the Snapshot window, click Save.
2. In the Save Picture As window, enter the path and folder for the image, the file
name for the image, and the format (BMP or JPG) for the image, then click
Save.
Speaker Off Click the Speaker Off button to mute audio that is sent from the IP camera to the
toggle button PC that you are using. The button changes to the Speaker On button. Click the
Speaker On button to unmute audio. The button changes to the Speaker Off button.
These buttons appear if audio is enabled for the IP camera. For information about
enabling audio, see the “Audio Window” section on page 3-17.
Speaker On
toggle button
Speaker Volume Appears to the right of the Speaker On or Speaker Off button if audio is enabled for
slider the IP camera. When the speaker is unmuted, use this slider to adjust the volume at
which your PC speakers play the audio from the IP camera.
For information about enabling audio, see the “Audio Window” section on
page 3-17.
Microphone Off Click the Microphone Off button to mute the audio stream that is captured and sent
toggle button to the IP camera from the internal or external microphone of the PC that you are
using. When you click this button, the speaker that is attached to the IP camera does
not play audio that is transmitted from your PC.
Note If you are simultaneously accessing other IP cameras in different browser
Microphone On sessions on the same PC, clicking this button in one browser session does
toggle button not mute the audio that the PC sends to the other IP cameras.
When you click the Microphone Off button, it changes to the Microphone On
button. Click the Microphone On button to unmute audio that is sent to the IP
camera. The button changes to the Microphone Off button.
These buttons appear if half-duplex or full-duplex is enabled for audio. For
information about enabling half-duplex or full-duplex, see the “Audio Window”
section on page 3-17.
Microphone Appears to the right of the Microphone On button or Microphone Off button if audio
Sensitivity slider is enabled for the IP camera. Use this slider to adjust the gain of the PC microphone
(that is, how sensitive it is to the audio that it picks up and that is sent to the IP
camera).
Accessing the Primary Stream by using Devices or Software other than VLC Player
In the following commands, ip_address with the IP address of the IP camera. After you enter the
command, enter your IP camera user name and password when prompted.
• To access the primary stream with video and audio, enter either of these commands:
rtsp://ip_address/img/media.sdp
rtsp://ip_address/img/media.sav
• To access the primary stream with video only, enter this command:
rtsp://ip_address/img/video.sav
• To access the primary stream with audio only, enter this command:
rtsp://ip_address/img/audio.sav
Accessing the Secondary Stream by using Devices or Software other than VLC Player
In the following command, replace ip_address with the IP address of the IP camera, and replace code
with the Access Code that you configured for the secondary stream in the Video window. After you enter
the command, enter your IP camera user name and password when prompted.
rtsp//ip_address/code
This chapter describes some common problems that may be encountered while using the IP camera and
provides possible solutions.
Possible Cause You are not using a supported PC operating system or web browser, you entered an
incorrect IP address for the IP camera, the PC that you are using is not on the same LAN as the IP
camera, you are entering an invalid port number for an HTTP or HTTPS connection, or you are
trying to access the IP camera from a device with an IP address that is restricted from access.
Recommended Action Make sure that you are using a PC that is running Microsoft Windows 2000,
XP, or Vista and that your are using Internet Explorer 6.x with Service Pack 2, or later. Make sure
that you enter the correct IP address. If you are connecting through a LAN, make sure that the PC
is on the same network as the IP camera. If you are connecting through the Internet, make sure to
enter the correct port number. Make sure that the device does not have an IP address that is restricted
from access (see the “IP Filter Window” section on page 3-9.)
Possible Cause You are entering the log in credentials incorrectly or have forgotten the administrator
password.
Recommended Action The administrator user name is admin and the password is the one that you
configured. Both credentials are case sensitive, so make sure to enter them exactly as they are
configured. If you forget the administrator password, you must perform a factory reset as described
in the “Resetting the IP Camera” procedure on page 2-8, then reconfigure the IP camera. If you take
these actions, do not use the Upload option in the Maintenance window to reload a saved
configuration file because that process restores the password that you forgot.
Symptom Configuration windows do not display when you click the Setup link in the Main window.
Possible Cause You or another user recently exited the configuration windows by exiting a browser
without first clicking the Logout button. In this case, it can take up to 2 minutes before the
configuration windows become available.
Symptom The motion detection feature does not send e-mail alerts.
Possible Cause The e-mail alert feature is not properly configured or the SMTP server that the IP
camera uses to send the e-mail may be filtering e-mail to prevent spam from being sent from your
server.
Recommended Action Configure e-mail alerts as described in the “Basic Setup Window” section on
page 3-5, the “Mail & FTP Window” section on page 3-21, and the “Event Window” section on
page 3-24. Try using a different SMTP server or contact your ISP to see if SMTP access is being
blocked.
Symptom The motion detection feature is configured but video files that are provided in e-mail alerts do
not show moving objects.
Possible Cause The motion detection feature does not actually detect motion. It compares frames to
see if they are different. Major differences between frames are assumed to be caused by moving
objects, but the motion detector can also be triggered by sudden changes in light level or movement
of the IP camera itself.
Recommended Action Try to avoid situations with sudden changes in light level and do not bump or
move the IP camera. The motion detection feature works best when the IP camera is mounted
securely in locations where there is steady. This feature may not work properly if the IP camera is
outdoors.
Possible Cause The lens may be dirty, back focus may not be adjusted properly, or video settings may
not be configured for optimal clarity.
Recommended Action Clean the lens on the IP camera. Adjust the back focus as described in the
“Adjusting Back Focus on the IP Camera” section on page 2-7. Configure options for video as
described in the “Video Window” section on page 3-14.
Cisco Video Surveillance Manager (VSM) is a suite of powerful and flexible video surveillance
applications that interoperate with a wide range of devices and cameras to provide a complete,
standards-based video surveillance solution. VSM consists of modules to manage, archive, view, and
distribute video.
You can use the IP camera with VSM, but be aware that the IP camera includes features that are not
currently integrated with VSM. These features are noted throughout this manual and summarized in
Table A-1.
Table A-1 IP Camera Features not Currently Compatible with VSM (continued)
This appendix includes the following sections. Review this information before using the IP camera with
VSM.
• Obtaining the Required Driver Pack, page A-2
• Guidelines for Using the IP Camera with VSM, page A-2
• Troubleshooting the IP Camera when used with VSM, page A-3
Audio window
A
options 3-18
action overview 3-17
configuring 3-26
overview 3-24
triggered by event 3-24
B
ActiveX controls 3-23 back focus
activity indication 1-3 adjusting 2-7
Activity LED 1-3 focus ring 2-7
Administration windows 3-10 backing up, configuration of IP camera 3-12
Administrator user type Basic Setup window
configuring 3-11 options 3-5
description 3-10 overview 3-5
password Baud rate, for PTZ 3-29
recovering 5-1 bit rate, of video 3-14
setting 3-11, 3-19 brightness, of video 3-16
user name 3-11
Advanced Setup window
options 3-7 C
overview 3-7 camera
Alarm I/O Ports window See IP camera
options 3-28 CDP (Cisco Discovery Protocol), enabling on camera 3-7
overview 3-27 Cisco Video Surveillance IP Camera
analog video display 2-3 See IP camera
Applications windows 3-20 Cisco Video Surveillance Manager (VSM), using IP
audio camera with A-1
codec 3-18 C mount lens 1-3, 2-2
enabling 3-18 codec, for audio 3-18
full duplex 3-18 Complexity window
half duplex 3-18 options 3-20
overview 3-17 overview 3-20
simplex 3-18 configuration
Audio/Video windows 3-14 guidelines 3-1
focus
E
back focus 2-7
e-mail notification configuring 3-31
configuring 3-22 controlling 4-4
enabling 3-26 FTP log
From field 3-22 description 3-34, 3-37
FTP server link 3-21, 3-22 enabling 3-34
log file 3-37 FTP server
of event 3-21 enabling uploading video file to 3-26
primary FTP server 3-22 link to in notification e-mail 3-21, 3-22
recipients list 3-22 log of upload activities 3-37
secondary FTP server 3-23 primary 3-22
Subject field 3-22 secondary 3-23
video file attachment 3-21 full duplex 3-18
event
actions 3-24
configuring 3-25
G
enabling trigger 3-25 gateway, for IP camera 3-7, 3-33
interval before triggering 3-26 General purpose input/output (GPIO) port 1-5
notification of 3-21
overview 3-21, 3-24
scheduling 3-25 H
trigger types 3-25 half duplex 3-18
video of 3-21 hardware version, of IP camera 3-32
Event window Home link, in Main window 2-5, 2-7
options 3-25 home position
overview 3-24 configuring 3-31
moving camera to 4-4
Home window
F
accessing 2-5
factory default configurations, restoring 3-12 controls in 4-3
factory reset 2-8 figure 4-2
firmware overview 4-1
upgrading 3-13 HTTP
version in IP camera 3-13, 3-32 accessing camera through 2-6
Firmware window allowing access through 2-5, 3-20
options 3-13 alternative port 3-7
overview 3-13 default port 3-7
L
M
LAN port 1-4
LED MAC address, of IP camera 3-32
Activity 1-3 Mail & FTP window
controlling operation of 3-6 options 3-21
disabling 3-6 overview 3-21
enabling 3-6 Maintenance window
Network 1-4 options 3-12
PoE 1-4 overview 3-12
Ready 1-3 Main window
lens description 2-5, 2-7
attaching to IP camera 2-2 Home link 2-5, 2-7
C mount 2-2 Logout button 2-5, 2-7
CS mount 2-2 Setup link 2-5, 2-7
DC auto iris 1-3, 2-2 microphone
for IP camera 1-3 enabling 3-18
type 1-3 external 1-5, 3-17
live video installing external 2-3
controlling through Home window 4-1 internal 1-3, 3-17
viewing muting PC 4-5
through Home window 4-3 on camera 1-3
through home window 4-1 PC 4-5
through third-party device or software 4-1, 4-6 sensitivity of PC 4-5
See also video mobile device, viewing video through 4-6
lockdown, IP camera 2-4 motion detection
log configuring 3-24
FTP 3-37 custom area 3-24
SMTP 3-37 event trigger 3-25
system 3-35 full screen 3-24
log file overview 3-23
clearing 3-35 sensitivity 3-24
triggers 3-23
video
T
analog display, installing 2-3
terminal block 2-3 bit rate 3-14
text overlay, on video 3-16 brightness 3-16
tilting 4-4 contrast 3-16
tilt speed 3-31 format 3-15
time out, of configuration windows 3-1 frame rate 3-15, 3-33
time stamp, on video 3-16 image, viewing information about 3-32
time zone, of IP camera 3-6 image quality 3-33
trigger, for event 3-25 of event 3-21