ICT Skills FullPDF
ICT Skills FullPDF
BASIC ICT
SKILLS
NOTES
ICT in different
sectors ICT in
Healthcare
ICT plays an important role in healthcare. Some of the uses of ICT in health care are:
• Through the right communication media, a doctor can easily deliver treatment and care to the patient
who is located far away. Doctor can also continuously monitor the patient’s history, diagnostic report,
and track the current health condition. The Doctor can also interact with patient, recommend to take
medical examination and prescribe medicine.
• Using the ICT tool or a suitable communication system, government can make efforts to create
awareness among the public about the communicable diseases, prevention measures and various current
diagnostic & etc.
• ICT in healthcare research helps to find the possible prevention measures to eradicate and reduce the
spread of diseases.
• Through ICT, the traditional healthcare systems can be eliminated and new models can be formed for
effective quality care.
• Hospitals can use different electronic media to store medical data. This helps to retrieve the information
easily. This data can be transferred to the patient or to the Doctors for consultation.
• Computer based machines are used for MRI, CT-scan, ultrasound are done in hospitals, diagnostic
centres, to diagnose the diseases.
• Life support systems are provided to the patients
• You can search information on any disease, medicines, etc. on the internet.
ICT in Governance
ICT in governance can be help:
Deliver government services efficiently
E-governance sites enable people to perform various tasks such as filling a form, applying for passport,
paying bills, property tax, etc. even sitting at home.
ICT in Business
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ICT in business can be used for the following purposes:
Keep records of the stock
Prepare accounts and balance sheets
Maintain database of staff and customers
E-commerce enables people to buy and sell products online. This service is available 24 x 7.
E-banking facility helps to make banking transactions at any time of the day.
ICT Tools /
Device Mobile
The simplest and most convenient form of communication is via a mobile phone. It is portable, lightweight, and
tiny in size. You can always and everywhere keep in touch with your friends and family.
Tablets
Small personal computers with a touch screen are called tablets. Users of tablets can enter data and commands
using a keyboard or mouse.
Radio
Radio is the oldest tool used to provide entertainment and information to people. You can listen to music, radio
shows, etc. on radio.
TV
Television is another important ICT tool. You can watch music, view programs, etc. on television.
Newspaper
Newspaper is another most important ICT tool. News related to all the issues , national, international, sports,
space, etc, are printed in newspapers.
Email
Email is the most common way of communication in today’s world. It is the official way of communication. Some
of the advantages of using email are:
• You don’t have to pay anything extra for sending or receiving email. You just pay for the internet
connection.
• You can send bulk mails
• The receiver may not be online when you send the email.
• You can send documents, presentations, images, videos, etc. as an attachment to email.
• When you send an email, it reaches, the receiver at any part of the world in few seconds.
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Interactive White Boards
These boards a allow to project computer. Also handwritten notes can be taken on the board and saved for later
use.
E-readers
E-readers are electronic devices that can hold hundreds of books in digital form. E-readers are portable, have a
long battery life.
COMPUTER SYSTEM
A computer is an electronic device that has devices to enter data, store data and process raw facts and figures
according to the given instructions and give the desired result on an output device.
Input Devices
Input devices are used for entering data or instructions into the computer.
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^(Exponent)
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The ALU also performs the following logical operations:
Computer Software
Software is a set of computer programs that perform a particular task.
2. Compiler:-It is a program that translates a high-level language program into machine language. For
example C++ compiler.
3. Interpreter:-It is a program that translates a high-level language into machine language program line by
line. For example, Visual basic Interpreter.
Application Software
Application software is a computer program that is designed to perform a certain type of work. This type of
software pertains to one specific application. For example, software written to calculate salary of the school
employees cannot be used to prepare school result.
Utility Program
A utility program is used to perform maintenance work on a system or on the components of the computer.
Antivirus software:- This program helps in detecting and removing viruses. For example, Norton antivirus,
McAffee virus scan, etc.
File management tools:-These tools help in storing, searching, and sorting files and folders on the system. For
example, Windows Explorer.
Compression:- This program helps in compression of large files so that they take less storage space. For example,
WinZip.
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Disk Management Tools:- These programs include
• Disk Cleaner:-This utility scans for the files that have not been used since long. These files may be
occupying large amount of space. It prompts the user to delete such files to create more disk space.
• Disk Defragmenter:-It rearranges the files and free space on the computer so that files are stored in
contiguous and free space is consolidated in one contiguous block. This speeds up the disk access.
• Backup:- backup means making a duplicate of the files and data stored on the computer. This program is
used to take backup copy of the data. In case the original data is lost, the backed up data can be used.
Primary Storage
The primary storage is also called the primary memory. It is directly accessible by the CPU. It can be:
RAM (Random Access Memory)
ROM (Read Only Memory)
Memory Units
Units of computer memory are:- Bit (Binary Digit), Byte (Kilobyte, Megabyte, GigaByte, TeraByte, PetaByte,
ExaByte, ZettaByte, YottaByte)
The elementary unit of memory is a bit. A group of 4 bits is called a nibble and a group of 8 bits is called a byte.
One byte is the minimum space required to store one character.
1 Byte = 8 bits
One kilobyte (KB) = 1024 bytes
One Megabyte (MB) = 1024 KB = 1024 x 1024 bytes
One Gigabyte (GB) = 1024 MB =1024 x 1024 x 1024 bytes
One Terabyte (TB) = 1024 GB = 1024 x 1024 x 1024 x 1024 bytes
One petabyte (PB) = 1024 TB=1024 x 1024 x 1024 x 1024 x 1024 bytes
One ExaByte (EB)=1024 PB=1024 x 1024 x1024 x 1024 x 1024 x 1024 bytes
One ZettaByte (ZB)=1024 EB)= 1024 x 1024 x 1024 x1024 x 1024 x 1024 x 1024 bytes
Until it is written over, data and instructions stored in ROM are permanent.
If the power is turned off, the contents of the ROM are not lost. ROM is referred to as non-volatile memory for
this reason.
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Secondary Storage
The secondary memory is used because the computer’s primary memory only temporarily saves the data and
information. The majority of information is stored in secondary memory. Secondary memory is also a non-
volatile memory because the data it contains is not lost when it is used. Since data is stored on these devices
until it is removed, they are non-volatile.
Hard drives, CDs, DVDs, Pen drives, and other secondary storage media are examples.
Input devices
Input devices are used for entering data or instructions into the computer.
Output Devices
The output unit comprises of devices such as Monitor, Printer, speaker, etc. to display information to the user.
Storage Devices
All computers have a hard disk drive installed in them. It is used to store files of Operating system, softwares and
other files.
Mouse
On a computer monitor, a mouse is used as a pointing device to move the mouse cursor. The mouse pointer on
the computer screen goes in the same direction as the mouse when it is moved on a flat surface.
Joystick
A Joystick is used to play games on the computer. It consists of a vertical stick that is moved to control objects on
the computer screen.
Light pen
A light pen is a pointing device. It is used to draw directly on the screen. It can also be used to point to an object
or option directly on the computer screen.
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Graphics Tablet
Digital drawings are made using a graphic tablet by manually drawing images using a special pen on a flat surface
known as the tablet. Stylus is the name of this particular pen.
Scanner
A scanner is a device that is sued to convert text or image into a digital file.
Barcode Reader
Vertical lines that are both thick and thin make up a barcode, which can be found on items. The product and the
manufacturer are identified by the bar code. A tool called a barcode reader can read these barcodes.
Microphone
A microphone is a device used to record your voice and save it in the form of a digital file in the computer.
Output Devices
Computer
Monitor
A computer monitor, resembles a TV screen and can display both text and images. The output displayed on
computer screen is called the soft copy.
Printer
A printer is a device used to print the files stored on the computer on paper. The output produced on paper is
called the hard copy. Commonly used printers are:
• Dot matrix printer – It is the most commonly used character printer, i.e, it prints one character at a time.
Most of the dot matrix printers are bidirectional, i.e., they print one line of text from left to right and then
the next line from right to left.
• Inkjet printer – These printers use a continuous stream of ink drops to print on paper
• Laser printer – These printers print one page at a time and are very fast.
Storage
Devices
CDs/DVDs
Compact Disc (CD) and Digital Versatile disc (DVD) are optical media that is used to record data from computer.
Data can then be read from the CD. To read data from the CD, we need to have a CD Drive in our computer.
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• It also checks whether the device is functioning properly or not.
• It also controls software resources of the computer.
• It manages the computer memory and keeps track of which memory space is in use by which program and
which space is free.
• It manages the structure of the files and directories on a computer system.
• It keeps track of the amount of disk space used by a specific file.
• It allows you to create, copy, move and delete files.
Linux – It is an operating system designed for personal computers. It is a free and open-source software, which
means it can be modified and redistributed.
Symbian – It is an operating system used in mobile phones. Symbian was developed and sold by Symbian Ltd. It
is primarily used by Nokia. It is also used by Japanese mobile phone manufacturers for handsets sold in Japan.
Windows Phone – It is a mobile operating system developed by Microsoft for smart phones and pocket PCs.
Windows Mobile. Windows 8.1 is the latest release of this operating system. iOS It is a mobile operating system
developed by Apple Inc. for iPhones, iPads, and iPods. It is supported only by Apple hardware. iOS 9 is the latest
release of this operating system.
Protocol – Protocol is a set of rules to be followed while communicating or transferring data on internet.
HTTP (Hyper Text Transfer Protocol) – This protocol defines the rules to be followed while transferring the
information. The information may be in the form of text, images, videos, etc.
URL (Uniform Resource Locator) – Each web page has a unique address which identifies its location on the
network. This unique address is called the URL.
The URL has two parts:
• Protocol identifier: It identifies the name of the protocol used.
• Resource name: It specifies the complete address to the resource on the Internet.
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APPLICATIONS OF INTERNET
Chatting
Chatting on internet refers to textual communication that offers a real-time transmission of text messages from
one person to another. These messages are generally short.
Video Conferencing
Video conferencing using internet is a visual communication between two or more persons who may be present
at different locations.
Social Networking
Social networking is the use of internet based social media sites that is used by people to stay connected with
friends, family, etc.
E-learning
E-learning or online learning refers to a learning system that is done using an electronic device with internet
connection.
E-shopping
Buying products online, i.e., using an electronic device with internet connection is called e-shopping. Customer
can buy products from the comfort of their home. It saves time and effort. You can even compare products, even
cancel the transactions. Most important, this facility is available 24 X 7 and 365 days.
E-reservation
E-reservation means booking of tickets online. You can book airline tickets, train tickets, movie tickets and even
hotel rooms and tour packages online.
INTERNET BROWSER
A programme used to access websites is known as a web browser or internet browser. It serves as a conduit
between the web server and the internet. Google Chrome, Microsoft Internet Explorer, Microsoft Edge, opera,
etc. are some examples of widely used web browsers.
A web browser performs the following tasks:
1. It connects to the web server and sends a request for the information.
2. It displays the information on the computer
WEBSITES AND WEBPAGES
Web site
A web site is a collection of two or more related web pages. Web pages of a web site are linked together through
hyperlinks.
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Web page
An individual page of a web site is called a web page. It is written in a special computer language called HTML
(Hypertext markup Language).
EMAIL APPLICATIONS
Some of the advantages of e-mail are:
• It is fast and easy to use.
• It is the fastest means of communication. A message can reach any part of the world in a fraction of a
second.
• You can send text message, pictures, sound messages across the globe.
• Message can consist of few lines or more. It is not charge by weight.
• You don’t have to pay anything extra for the sending or receiving the email. You just pay for the internet
connection.
• You need not be on your computer or online to receive the e-mail.
• E-mails are eco-friendly as no paper is used.
• You can also send bulk messages to a large number of people at the same time.
EMAIL ACCOUNTS
To send or receive email messages, you first need to open your email account and have your email address.
Email address
An email address has two main parts:
• User name
• Host name
These two parts are separated by @ symbol.
To – This option allows you to write the email address of the person you want to send the message to.
Cc – It stands for carbon copy. This option allows you to send the same message to several persons at the same
time and every recipient will know all the recipients of this mail. The multiple email addresses are separated by
semicolon.
BCc – It stands for Blind Carbon copy. This option allows you to send the same message to several persons at the
same time but a recipient will not know who the other recipients of this message are.
Subject – This option allows you to write in few words about the content of the message. Attachment This icon
helps you to attach files such as, documents, presentations, images, videos, etc with your email message.
CYBER CRIME
Introduction to Cyber Crime
Cyber-crime refers to any crime done using computer or any electronic device with internet connection.
Some of the cyber crimes are:
Cyber Bullying
Cyber Stalking – It refers to harassing an individual or an organization using internet. This may include
making false accusation or defaming, threatening, damaging data, etc.
• Hacking – If someone tries to get into computer systems in order to steal, corrupt or illegitimately view
data, then it is called hacking. The person who does hacking is called a hacker.
• Phishing – Phishing means an attempt to acquire a sensitive information such as username, password, etc.
• Spamming – Spam refers to unsolicited email which is sent in large quantities to a large number of users.
Cyber Bullying
Cyberbullying is when a student posts text and images on any electronic device, such as a computer, smart
phone, tablet, etc. with the goal to harm, humiliate, threaten, or embarrass the victim. Cyberbullying typically
entails posting or transmitting rumours, abusive, or nasty messages in an effort to harm a person’s reputation or
relationships with others.
Cyber Addiction
The internet has grown to be a necessity in our lives. We use the internet for a variety of things, including
communication, knowledge enhancement, shopping, bill payment, in schools, at home, and at work.
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• To compete with latest up comings and technology to keep updated.
• Mostly both the parents are working and doesn’t have time for kids and want their kids to be busy on
computer or mobiles.
Some warning signs of cyber addiction
• Loss of control when trying to stop or limit the amount of time on the internet.
• Breaking promises to self or others
• Feeling of depression or anxiety when someone stops or interrupts while working on the computer.
• Feeling of guilt over excessive use of internet
After Effects of Cyber Addiction
Over use of internet may lead to:
• Headaches
• Back aches
• Irregular eating habits
• Sleep disturbances
• Neglect of family and friends
• Dry eyes and eye problem
• Feeling of depression, irritation
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Q3. Differentiate between smartphone vs. tablet.
Answer –
Smartphone – Smartphones are just like a phone with some additional features, Smartphones are compact and
easy to use. Operating systems are the main software. Some of the smartphones use Apple iOS, some are using
Android OS or some are using Microsoft OS. editing the videos or photos is difficult on the smartphone.
Tablet – It is a portable personal computer with a touchscreen interface which makes it more user friendly than
the notebook computer. Android OS, Apple iOS or Windows OS are the most common operating systems used in
the tablet. As compared to smartphones, tablet screens are bigger in size.
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a. Arithmetic and Logic Unit (ALU) – Arithmetic and logical unit performs all arithmetic and logical operations.
for example subtraction, addition, division and multiplication.
b. Control Unit (CU) – Control Unit instructs the computer system to perform a particular task. It takes
instructions from memory and executes them.
c. Memory Unit (MU) – Memory Unit used to store data or instructions. there are two type of memory unit
i. Primary Memory – Primary memory is also known as main memory. This memory is directly accessed by
the microprocessor. Primary memory have two type RAM and ROM
i) RAM – RAM stands for Random access memory it is short term memory, RAM is also known as
Volatile memory and it stores data temporarily.
ii) ROM – ROM stands for Read only memory it is long term memory, ROM stores the data
permanently.
ii. Secondary Memory – The device which is used to store data permanently with the help of external
devices is known as Secondary memory. Example – Hard Disk, Flash drive, External drive etc.
8. What is Motherboard?
Answer – A motherboard provides connectivity between the hardware components of a computer. It is also the
backbone of the computer and shares the information between them. It is a main circuit board inside a
computer that connects input, processing and output devices.
a. Hardware – The physical parts of the computer are hardware, hardware devices can be touch and feel. for
example Mouse, Keyboard, Monitor, CPU, etc.
b. Software – Software is made by programs; it is a set of instructions used to execute specific tasks. for
example Microsoft Office, Operating System, Photo editing software.
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12. In computer systems, what is the function of the BIOS?
Answer – BIOS stands for Basic Input/ Output System, Computer automatically runs a basic program called BIOS
as soon as it is switched on or the power button is pushed on.
The BIOS first does a self-test. If the self-test shows that the computer is fine, the BIOS will load the Operating
System.
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18. Differentiate type of email provider?
Answer – If you want to create an email account, you can follow any one of the provider
Gmail (run by Google)
Yahoo mail (run by Yahoo)
Outlook mail (run by Microsoft)
MCQ
Q1. ICT stands for .
a. Information and Communication Technology
b. Informed and Communicated Technology
c. Informal and Communication Technology
Q2. skills help us to communicate, run our business and stay connected with our family and friends.
a. ICT
b. ITI
c. Mobile App
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Q5. The ICT skills that you need are
a. Knowing how to operate computer
b. Knowing how to browse the Internet for collecting
c. Storing and dissemination information
Q7. are some of the most popular smart phone operating systems:
a. Android OS
b. Apple iOS
c. Windows Mobile
Computer
Q9. Device is used to receive broadcast audio sound.
a. Radio
b. TV
c. Computer
Q11. Some of the apps are already present on the phone or tablet, These are called apps.
a. Android App
b. Apple App
c. Default App
App
Q12. wireless portable personal computer with a touch screen interface which makes it more
useful than the notebook computer.
a. Tablet
b. Smartphone
c. Laptop
Q13. This is a short-range wireless technology that allows you to communicate with other devices within 30
feet of you. You can send messages and songs once you’ve linked.
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a. Cellular network connectivity
b. Bluetooth
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c. Both a) and b)
Answer ⟵b.
d. None of the above
Bluetooth
Q14. This is a type of wireless network that allows you to connect to a local area network. This is used to
connect to the Internet and work with e-mail, social media, and anything else that necessitates the use of the
internet.
a. Bluetooth
b. Wi-Fi
c. Cellular network connectivity
Q15. This provides the network through which you can make calls.
a. Bluetooth
b. Wi-Fi
c. Cellular network connectivity
Q16. It is a navigation (direction finding) system that helps you to navigate, find direction and maps to specific locations.
a. Bluetooth
b. Wi-Fi
c. Cellular network connectivity
Q17. are used to interact with the touch screen of your mobile device.
a. Display
b. Gestures
c. Status Bar
Q19. What is the name of the technology used for short-range wireless communication?
a. Wi-Fi
b. Internet
c. Bluetooth
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Answer ⟵b. Electric Pulses
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Q22. In digital technology, information is translated into .
a. Electric Pulses
b. bits (0 and 1)
c. Mechanical Pulses
Q23. A computer system is a designed to store and retrieve information and perform arithmetic
and logical operations to produce meaningful results in desired format.
a. Programmable machine
b. Analog Machine
c. Coding Machine
Q24. Computer consists of three main units: Input Unit and Output Unit.
a. Central Processing Unit
b. Digital Unit
c. Computer Unit
Q27. helps the user to enter raw data and instructions into the computer system.
a. Input Unit
b. Output Unit
c. Central Processing Unit
Unit
Q28. The is divided into three parts, control unit (CU), arithmetic and logic unit (ALU), and
memory unit (MU).
a. Central Processing Unit
b. Input Unit
c. Output Unit
Q29. works as a receptionist and a corporate manager. It receives all of the user’s commands and
coordinates between various sections to accomplish various activities.
a. Arithmetic Logic Unit
b. Control Unit
c. Memory Unit
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Unit
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Q30. unit perform all the mathematical and logical calculations.
a. Arithmetic Logic Unit
b. Control Unit
c. Memory Unit
Q31. is used to convert the information on a paper document into a digital information document.
a. Barcode Reader
b. Printer
c. Scanner
Q32. In order to construct the receipt/bill, is used to record the product purchased.
a. Barcode Reader
b. Printer
c. Scanner
Q34. is usually an external device which is a mix of both RAM and ROM.
a. Flash memory
b. Random Access Memory
c. Read Only Memory
Q36. referred to as a system board and it is the main circuit board inside a computer.
a. Mother Board
b. Hard Disk
c. Random Access Memory
Board
Q37. The smallest storage unit
a. Bit
b. Byte
c. KB
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d. None of the above
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Answer ⟵a. 0 and 1
Q39. bits make a 1 byte.
a. 32
b. 16
c. 8
Answer ⟵c. 8
d. 4
Q42. The slots or channels into which we connect the mouse/keyboard/external hard disk wires are called .
a. Connector
b. Plug
c. Posts
Bus
Q44. VGA stands for
a. Video Graphics Array
b. Video Graphics Adapter
c. Video Graph Array
Q46. ports help to connect microphone, speakers and headphones to a computer system.
a. VGA Port
b. Audio Port
c. Serial Port
Q48. port is used for connecting the system to high speed Internet cable.
a. Ethernet Port
b. Power port
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c. Audio Port
Q54. When multiple people use the same computer, each person has his/her own files and applications.
a. In and Out
b. Login and Logout
c. Both a) and b)
Q56. Keys, such as Control (CTRL), SHIFT, SPACEBAR, ALT, CAPS LOCK and TAB are special control keys that
perform special functions depending on when and where they are used.
a. Alphabetical keys
b. Special keys
c. Function keys
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Q57. Keys, such as the arrow keys, HOME, END, PAGE UP, and PAGE DOWN are keys.
a. Alphabetical keys
b. Special keys
c. Navigation keys
Q58. Keys, such as INSERT (INS), DELETE (DEL), and BACKSPACE are keys.
a. Alphabetical keys
b. Command Keys
c. Function key
Q60. Which of the following functions is carried out with the help of a mouse?
a. Turn on computer
b. Typing
c. Right click
Q61. What is the term for moving the mouse around while pressing and holding the left mouse key?
a. Highlighting
b. Dragging
c. Selecting
b)
Q65. To paste a file, which of the following shortcut keys is used?
a. Ctrl + C
b. Ctrl + P
c. Ctrl + V
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d. Ctrl + X
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Answer ⟵c. Ctrl + V
Q66. Which of the following is an appropriate Notepad file extension?
a. .jpg
b. .doc
c. .text
Q69. If your computer is connected to the Internet, you say that your computer is .
a. Online
b. Offline
c. Both a) and b)
Answer ⟵a.
d. None of these
Online
Q70. You can get the latest information about anything that is uploaded on the web, whether it is the result,
news about an earthquake, a cricket match or the election details.
a. News Website
b. Youtube
c. Search Engine
Engine
Q71. You can talk or send messages to people all around the world quickly and easily.
a. E-mail
b. Chatting
c. Both a) and b)
b)
Q72. You can do banking operations, like checking details of your bank account or transferring money from
one account to another through mobile banking/NEFT/RTGS.
a. Social Networking
b. Online Banking
c. Online Learning
Q73. Your hobbies, knowledge, and stories can be shared with family and friends all around the world.
a. Social Networking
b. Online Banking
c. Online Learning
d. Online Shopping
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Answer ⟵a. Social Networking
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Q74. ISP stands for .
a. Internet System Provider
b. Interanet Service Provider
c. Internet Service Provider
Q75. When our computer is connected to the Internet using a wire, it is called a .
a. Wireless Connection
b. Wired Connection
c. Both a) and b)
Q76. We use cables to connect to the modem which connects to the modem which connects
to the ISP using a phone line.
a. Ethernet Cable
b. Router
c. Hub
Q77. is amount of data that may be transmitted via a network in a given amount of time is called .
a. Ethernet Cable
b. Bandwidth
c. Hub
b)
Q79. In the analog devices the bandwidth is expressed in .
a. Cycles Per Second
b. Hertz (Hz)
c. Both a) and b)
b)
Q80. Data transfer speed over the networks is calculated in terms of .
a. Bits Per Second (bps)
b. Bytes Per Second
c. Both a) and b)
b)
Q81. 1 Kbps (Kilobits per second ) = .
a. 1000 bits per second
b. 2000 bits per second
c. 1024 bits per second
Q82. An Internet is an application or a Software program on your computer or laptop which helps
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you visit the various websites.
a. Search Engine
b. Browser
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c. Website
Answer ⟵b.
d. None of the above
Browser
Q83. To connect to the Internet, the computer has to be connected to the .
a. Internet Society
b. Internet Architecture
c. Internet Service Provider
Q84. It is a vast network of linked hypertext files, stored on computers throughout the world, that can provide
a computer user with information on a huge variety of subjects.
a. World Wide Web
b. Browser
c. Search Engine
Q85. If you click, it will take you to another part on the same page or to a different page.
a. Address
b. Hyperlinks
c. Both a) and b)
Answer ⟵b.
d. None of the above
Hyperlinks
Q86. You are not seeing the entire page correctly. By pressing the button, you can reload the page.
a. Back Button
b. Refresh Button
c. Reset Button
Button
Q87. What do I need to access information on the Internet?
a. Computer
b. Browser
c. Internet Connection
Answer ⟵b.
d. None of the above
Chrome
Q89. is a message sent over the Internet from one person to another.
a. Mail
b. E-Mail
c. Speed Post
Answer ⟵b. E-
d. Registry Post
Mail
Q90. A message delivered through the Internet from one person to another is known as electronic mail. First
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part is known and the second part is known as .
a. User name & Domain name
b. Name & address
c. Name type & address
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Q91. Which of the following is a popular E-Mail provider.
a. Gmail
b. Yahoo
c. Outlook
Q93. You can use the option to save an incomplete email without sending it.
a. Save as Draft
b. Sent Items
c. Trash
Answer ⟵a. Recipients are visible to all of the other recipients of the message in
d. None of the above
CC Q96. If you want to receive mail from other person, you need to the message.
a. Forward
b. Reply To
c. Reply All
Answer ⟵c.
d. None of the above
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Junk/Spam
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Q99. The can or folder holds e-mails that you no longer need and have deleted.
a. Trash
b. Draft
c. Junk/Spam
Answer ⟵c. Email address of the person to whom a copy of the e-mail should be
d. Email address of the person you are sending the mail to
sent Q101. Imagine your friend sends you an e-mail. The e-mail will appear in your .
a. Inbox
b. Trash
c. Draft
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