Purposive Comm-MT
Purposive Comm-MT
You should _________1_________ to what is being said, what is not said and what is
said in part. Effective _______2_______ uses observations of _______3______
_____________, both _____4________ and non-_____5______ cues, and the language or
_______6________ and to check for __________7__________.
_______8_______ with your _____9______ and ______10______ too.
Part 3 True or False. (20 pts)
Listening, Taking Notes and Comprehending Live or Recorded
Conversations/Presentations
_________ 5. Failure of communication happens when you use foreign language to a non-
speaker.
_________ 6. The manner in which the message is sent is the communication channel.
_________ 7. The target audience of the communication process is called the receiver.
_________ 9. Speaking, writing, non-verbal communication and body language are all examples
of a channel of communication.
_________ 10. Encoding and decoding a message correctly will ensure that the communication
process is successful.
4. I’d be very happy to ___________ you to ask questions at the end of the session.
A. tell
B. invite
C. order
D. request
2. It’s a good idea to wait until the end for people to ___________.
A. feedback
B. feed back
C. feed
D. fed up
3. What word describes a presentation this is about a topic the audience is interested in?
A. Relevant
B. Concise
C. Precise
D. Entertaining
Part 1 Meetings
Meeting: Interruptions (8pts)
Instructions: Finish the sentence with the correct phrase.
1. ___________, I would like to begin by saying that the company profits are up on last
year’s figures.
A. To begin at
B. First of all
C. And start with
D. And for starters
4. ___________ that all of the staff members should have an opportunity to give their
opinion about the company review.
1. Well, we’re almost at the end of the meeting so is there _________ __________
__________?
say / other / thoughts / business / all / any / things
3. Does anyone have anything they want __________ ____________ before we close the
meeting?
on / at / raise / to / question / rise
4. Just looking in the diary, I see there a couple __________ __________, so we may need
to reschedule our next meeting.
errors / in / conflicts / at / of / mistakes
Part 2 Negotiations
Negotiations: Tricky Conversations (8 pts)
Instructions: Finish the sentence with the correct phrase.
1. You’ve got to ______ out of it.
A. sort
B. cut
C. snap
D. lift
2. _______________, I’ve seen very little change in your behavior in the last few
weeks.
A. Surely
B. Frankly
C. To be frankly
D. Stanley
3. I don’t want to _______to any conclusions.
A. jump
B. climb
C. reach
D. jog
4. Should I ________________?
A. put my request into words
B. write the request
C. put this request in writing
D. write off my request
Negotiations: Difficult Clients (21 pts)
Instructions: Finish the sentence by choosing the correct words and writing them into the empty
boxes.
1. I know that you were delayed for well over 2 hours and
___________ __________ _________ ___________ _________ __________
wait / sorry / I’m / very / the / for
2. If you give me the relevant information about the problems you had on your holiday,
________ ___________ ___________ __________ ___________ __________
________
can / into / look / for / it / you / I
3. _________ __________ __________ __________ we’re doing everything we can to
ensure that this situation never happens again.
you / assure / can / I
4. There was a technical problem on Saturday and, _______ _________ ________
__________, you weren’t the only one affected.
imagine/ can / as / you
ASIAN INSTITUTE FOR DISTANCE EDUCATION PURPOSIVE CMMUNICATION
Module Test Module 4 Lesson 1-4
5. What skills are needed for the job? Do you have these skills? Why do you say so?