**Question 1:**

Which is not a key benefit of stakeholder analysis?

- Correct Answer: b. Limited understanding
**Question 2:**
What are the main interests of customers as important stakeholders in business?
- Correct Answer: d. Product quality and value for money
**Question 3:**
The inherent interdependence between the long-term stability of the environment and
the economy is the foundation of the field of sustainable development.
- Correct Answer: True
**Question 4:**
Corporate social responsibility initiatives should be designed as a business model.
- Correct Answer: False
**Question 5:**
What is a stake?
- Correct Answer: c. A vested interest in a legal or moral right
**Question 1:**
A UN Sustainable Development Goal is:
- Correct Answer: d. All of the above
**Question 2:**
True or False: In the new social contract, all corporate statements of purpose must
be worded the same.
- Correct Answer: False
**Question 3:**
True or False: Sustainability is the concept that seeks to advocate for equitable
resource distribution, across populations and time, while being careful to preserve
the natural environment.
- Correct Answer: True
**Question 4:**
The three foundational components that are particularly relevant to societal actors
such as businesses and governments, according to the 2014 book, The Social License
are:
- Correct Answer: a. Trust, leadership, consent
**Question 5:**
True or False: The Reagan - Thatcher era marked a time when the emphasis was placed
on the importance of government involvement in business.
- Correct Answer: False
**Question 1:**
Corporate social responsibility has been initiated by a group of business owners
who felt that they were being unethical in their business approaches.
- Correct Answer: False
**Question 2:**
The Universal Declaration of Human Rights was developed by:
- Correct Answer: d. None of the above (It was developed by the United Nations
General Assembly)
**Question 3:**
Which is not a key benefit of stakeholder analysis?
- Correct Answer: d. Narrow understanding
**Question 4:**
Social contract is defined under the idea that society is best-served if an
institution takes on both an executive and sovereign power, with the consent of the
people.
- Correct Answer: True
**Question 5:**
The OECD (Organisation for Economic Cooperation and Development) has drawn up
guidelines for multinational enterprises, which were developed by:
- Correct Answer: c. A partnership of 37 governments
**Question 6:**
What is the difference between a stakeholder and a shareholder?
- Correct Answer: a. A shareholder owns shares of stock in a corporation and a
stakeholder has a direct interest in the business or activities of the corporation
**Question 7:**
If a business is already competitive in terms of price, quality and performance,
adding "green" claims and eco-labels to its marketing strategy may accomplish which
of the following:
- Correct Answer: d. Enhance its brand image and secure its market share
**Question 8:**
Development that meets the needs of the present without compromising the ability of
future generations to meet their own needs.
- Correct Answer: c. Sustainable development
**Question 9:**
Kaplan and Norton developed a model that can be used to measure and quantify the
impact of diversity at different levels and functions of business. This model is
called:
- Correct Answer: c. The Balanced Scorecard
**Question 10:**
Implementation of CSR should require a comprehensive approach that must include:
- Correct Answer: d. All of the above
**Question 11:**
What is an example of "green marketing"?
- Correct Answer: d. All of the above
**Question 12:**
Two broad areas of business ethics have been described as:
- Correct Answer: b. "Managerial mischief" and "moral mazes of management"
**Question 13:**
Motivating factors that can help to adopt a sustainable mindset include:
- Correct Answer: d. All of the above
**Question 14:**
A company with "high responsiveness" as it pertains to CSR is one that:
- Correct Answer: d. All of the above
**Question 15:**
Corporations benefit society and therefore they should be free to oppose
inefficient and cumbersome government regulations and taxations that can limit the
benefits they provide.
- Correct Answer: False
**Question 16:**
Most CEOs report that investors need to become more engaged in creating solutions
to sustainability issues.
- Correct Answer: True
**Question 17:**
The Reagan-Thatcher era at the end of the 20th Century brought about what trend in
business?
- Correct Answer: b. Decreased government involvement and control
**Question 18:**
Grameen-Danone Foods Limited is a:
- Correct Answer: b. Social Business Enterprise
**Question 19:**
Sustainability is valued as equally important across various industries.
- Correct Answer: False (It may be valued differently across various industries)
**Question 20:**
The use of business marketing techniques in the pursuit of social goals is known
as:
- Correct Answer: b. Social Marketing
**Question 21:**
Traditional corporate businesses can be referred to as PMEs, which stands for:
- Correct Answer: c. Profit Maximizing Enterprises
**Question 22:**
A social contract takes into consideration and adheres to the laws and regulations
that govern business practices.
- Correct Answer: True
**Question 23:**
In a Social Business Enterprise (SBE), profit-making is perfectly legitimate. The
only condition is that investors will not receive any dividends, or will receive
only token dividends.
- Correct Answer: True
**Question 24:**
What is the difference between a stakeholder and a shareholder?
- Correct Answer: a. A shareholder owns shares of stock in a corporation and a
stakeholder has a direct interest in the business or activities of the corporation
(Duplicate of Question 6)
**Question 25:**
Social entrepreneurs wish to call for the abolition of capitalism altogether; as
they suggest an entirely different business model to run markets.
- Correct Answer: False
**Question 26:**
A corporate philanthropy is a:
- Correct Answer: b. For-profit business that allocates a significant portion of
their profits to a social cause
**Question 27:**
Diversity enhances customer relations and increases what?
- Correct Answer: b. market share (Duplicate of Question 2)
**Question 28:**
What are the

three primary elements of the "triple bottom line?"

- Correct Answer: a. Profit, people, and planet
**Question 29:**
A group of international CSOs recently established principles of conduct for
corporations. This charter is called:
- Correct Answer: b. The Charter for Corporate Responsibility
**Question 30:**
The term "green business" and the term "sustainable business" mean the same thing.
- Correct Answer: False (While closely related, they can have different
implications and focuses)
**Question 31:**
What have been the two major outcomes of business criticisms over the years?
- Correct Answer: a. Increased concern for society and impacts and a changed social
contract
**Question 32:**
Which of the following is true about ethics programs?
- Correct Answer: d. All of the above
**Question 33:**
Organizations exaggerating or misstating the impact of their environmental actions,
or promoting products as being "eco-friendly" when in fact they're not is known as:
- Correct Answer: c. Green washing
**Question 34:**
The main problem with the concept of the "Triple Bottom Line" is that:
- Correct Answer: b. It is difficult to measure the three areas in the same terms
**Question 35:**
Ninety-six percent of CEOs reported that they believe that sustainability should
be:
- Correct Answer: b. Fully integrated into the strategy and operations of a company
**Question 36:**
The E3 Framework designed by the United States Environmental Protection Agency
stands for:
- Correct Answer: a. Economy, Energy, Environment
**Question 37:**
The OECD guidelines include the "BAT," or Principle of Best Available Technology.
This means that:
- Correct Answer: d. Companies should use the best technology available in order to
prevent environmental problems
**Question 38:**
Which of the following best defines Corporate Social Responsibility?
- Correct Answer: c. A business creating a strategy for behaving more ethically,
sustainably, and with the interests of their various stakeholders in mind.
**Question 39:**
A Social Business Enterprise is one that:
- Correct Answer: c. Makes money while or by helping others from a disadvantaged
population
**Question 40:**
CSR motivates organizations to energize and reward their workers, while addressing
the social problems.
- Correct Answer: True

**Question 1:**
If the majority of employees are ethical, then it is not necessary to implement
ethics management into the workplace.
- Correct Answer: False
**Question 2:**
Diversity enhances customer relations and increases what?
- Correct Answer: b. market share
**Question 3:**
Ethics programs cultivate strong teamwork and productivity.
- Correct Answer: True
**Question 4:**
There are at least four main intervening variables that condition the effects of
diversity, and these include:
- Correct Answer: a. the nature of work tasks; corporate business strategy;
diversity and organizational culture; diversity and context.
**Question 5:**
In ethical decision-making, there is always a clear right or wrong answer.
- Correct Answer: False
**Question 1:**
The potential benefit of a sustainable business approach is to:
- Correct Answer: a. Lower operational costs
**Question 2:**
Creating conditions for a new era of sustainability requires a shift towards long-
term thinking and collaboration.
- Correct Answer: a. True
**Question 3:**
Walmart, one of the largest retailers, has NOT made any efforts towards sustainable
practices in its operations.
- Correct Answer: b. False
**Question 4:**
What is one challenge businesses may face when integrating sustainable practices?
- Correct Answer: a. Decreased competitiveness in the market
**Question 5:**
Which of the following options represents a challenge in having a diverse team in a
company?
- Correct Answer: d. Difficulty in fostering effective communication.
**Question 6:**
Select one of the following options that shows an example of a sustainable supply
chain practice.
- Correct Answer: a. Implementing fair trade policies
**Question 7:**
Sustainability, as defined by the United Nation's Global Compact's 10 Principles,
encompasses social, environmental, and economic dimensions.
- Correct Answer: a. True
**Question 8:**
Diversity has NO influence on the Balanced Scorecard framework.
- Correct Answer: b. False
**Question 9:**
CEO support is not essential for developing a more sustainable business.
- Correct Answer: b. False
**Question 10:**
What are some challenges and concerns around integrating sustainable operations?
- Correct Answer: a. Higher costs of sustainable technologies and practices
**Question 11:**
What are some potential benefits of integrating sustainable practices?
- Correct Answer: a. Enhancing brand reputation and customer loyalty
**Question 12:**
Company Q has been accused of misleading consumers with false claims about its
environmentally friendly practices. What term describes the action taken by Company
Q?
- Correct Answer: a. Greenwashing
**Question 13:**
What is the benefit of implementing sustainable and ethical practices in business
operations?
- Correct Answer: a. Cost savings through resource efficiency.
**Question 14:**
Integrating sustainable operations in business can lead to cost savings and an
improved brand reputation.
- Correct Answer: a. True
**Question 15:**
Social integration is a factor that can influence the effects of diversity in a
team.
- Correct Answer: a. True
**Question 1:**
What is an example of "green marketing"?
- Correct Answer: d. All of the above
**Question 2:**
An organization gifting to charitable institutions is known as:
- Correct Answer: c. Corporate philanthropy
**Question 3:**
Sustainability is valued as equally important across various industries.
- Correct Answer: b. False
**Question 4:**
The use of business marketing techniques in the pursuit of social goals is known
as:
- Correct Answer: b. Social Marketing
**Question 5:**
Social entrepreneurs wish to call for the abolition of capitalism altogether; as
they suggest an entirely different business model to run markets.
- Correct Answer: b. False
**Question 1:**
The design of the emblem for British Petroleum is an example for which type of
Marketing Plan:
- Correct Answer: a. Quasi-strategic greening and green positioning
**Question 2:**
The environmental impact of a product will in some cases depend on factors that do
not remain constant. These factors are known as:
- Correct Answer: b. Floating variables
**Question 3:**
Greenwashing is not only a corporate practice but a political one as well.
- Correct Answer: a. True
**Question 4:**
A plan that focuses on the ideal marketing mix to achieve maximum profit potential
while adhering to sustainability principles.
- Correct Answer: a. Green marketing
**Question 5:**
A firm switching from one raw material supplier to another with eco-friendlier
processes is an example of:
- Correct Answer: c. Tactical greening and green design
**Question 1:**
What are the three primary elements of the "triple bottom line?"
- Correct Answer: a. Profit, people, and planet
**Question 2:**
Most CEOs report that they feel it is not worth investing in the education of
leadership, because the most important factor is consumer demand.
- Correct Answer: False
**Question 3:**
Two main categories addressed by sustainability in business:
- Correct Answer: c. Effect of business on the environment and society
**Question 4:**
Most CEOs report that investors need to become more engaged in creating solutions
to sustainability issues.
- Correct Answer: True
**Question 5:**
Motivating factors that can help to adopt a sustainable mindset include:
- Correct Answer: d. All of the above
**Question 1:**
Corporations benefit society and therefore they should be free to oppose
inefficient and cumbersome government regulations and taxations that can limit the
benefits they provide.
- Correct Answer: True
**Question 2:**
Social entrepreneurship is loosely defined as
- Correct Answer: b. Making money for yourself by helping others.
**Question 3:**
The transformation from a shareholder-focused model to a stakeholder model requires
innovation, adaptation, and
- Correct Answer: b. new partnerships
**Question 4:**
Innovative ways that corporations and social enterprises have devised to address
barriers in their partnerships include:
- Correct Answer: d. All of the above
**Question 5:**
A social business enterprise that is focused on maximizing the social aspect,
operates with the intent of
- Correct Answer: a. benefitting people, rather than making private gains.