GGSR Reviewer
GGSR Reviewer
4. Stakeholder Engagement Approach: Recognizing the AGENCY THEORY- is a fundamental concept in economics and
interests of various stakeholders beyond shareholders, this organizational behavior that examines the relationship
approach aims to balance the needs of employees, between principals (such as shareholders or owners) and
customers, suppliers, communities, and other stakeholders. It agents (such as managers or employees) who act on their
involves actively engaging with stakeholders, considering their behalf. The theory explores how conflicts of interest between
perspectives, and integrating their concerns into decision- principals and agents can arise and how these conflicts can be
making processes. mitigated.
5. Board-Centric Approach: Emphasizing the role of the board KEY COMPONENTS OF AGENCY THEORY INCLUDE:
of directors, this approach focuses on strengthening board
1.Principal-Agent Relationship: This relationship involves one
effectiveness, independence, and accountability. It involves
party (the principal) delegating decision making authority or
selecting diverse and qualified board members, establishing
tasks to another party (the agent) to act on their behalf. The
clear board roles and responsibilities, and fostering a culture
agent is expected to make decisions or perform tasks in the
of robust oversight and strategic guidance.
best interests of the principal.
2.Information Asymmetry: Agency theory recognizes that 2. Intrinsic Motivation: Stewardship theory suggests that
principals may not have complete information about the managers are motivated by intrinsic factors such as pride in
actions and decisions of agents. This information asymmetry their work, a sense of responsibility, and a desire to
can lead to conflicts of interest, as agents may pursue their contribute to the organization's success, rather than purely
own interests or act opportunistically at the expense of the financial incentives. This intrinsic motivation leads managers
principal. to prioritize the long-term interests of the organization over
short-term gains.
3.Principal-Agent Problem: The principal-agent problem
refers to the potential conflicts of interest that arise when the 3. Trust and Empowerment: Stewardship theory emphasizes
goals and incentives of principals and agents are not aligned. the importance of trust and empowerment in the relationship
For example, agents may prioritize short-term gains or between owners and managers. Owners entrust managers
personal interests over the long-term interests of the with decision making authority and provide them with
principal. autonomy to make decisions in the best interests of the
organization. In return, managers are expected to act
4. Agency Costs: These costs refer to the expenses incurred
responsibly and be accountable for their actions.
by principals to monitor and control the actions of agents, as
well as the costs associated with mitigating conflicts of 4. Long-Term Orientation: Stewardship theory advocates for a
interest and ensuring that agents act in the best interests of long-term orientation in decision making and strategy
the principal. Agency costs can include monitoring costs, formulation. Managers are encouraged to pursue strategies
bonding costs (such as performance bonds or insurance), and that create sustainable value for shareholders and
residual loss due to agency conflicts. stakeholders over the long term, rather than focusing solely
on short-term financial results.
5. Incentive Alignment: To mitigate agency problems and
align the interests of principals and agents, various 5. Board-Management Alignment: Effective corporate
mechanisms and incentives may be employed. These can governance structures, including boards of directors, play a
include performance-based compensation, stock options, crucial role in stewardship theory. Boards are tasked with
bonuses tied to specific targets, and other incentive selecting capable and trustworthy managers, providing
structures designed to motivate agents to act in the best oversight and guidance, and aligning management's actions
interests of the principal. with the organization's long-term objectives.
6. Monitoring and Governance Mechanisms: Effective 6. Organizational Culture: Stewardship theory highlights the
corporate governance mechanisms, such as board oversight, importance of fostering a culture of stewardship within the
internal controls, audits, and transparency measures, play a organization. This involves promoting values such as integrity,
crucial role in reducing agency costs and mitigating conflicts transparency, accountability, and a sense of collective
of interest. These mechanisms help ensure accountability, ownership among employees at all levels.
transparency, and alignment of interests between principals
THE STAKEHOLDER THEORY
and agents.
STAKEHOLDER THEORY- is a perspective in management and
THE STEWARDSHIP THEORY
corporate governance that emphasizes the importance of
STEWARDSHIP THEORY- is a complementary concept to considering the interests of all stakeholders affected by an
agency theory in the realm of corporate governance. While organization's actions and decisions, not just shareholders.
agency theory focuses on the potential conflicts of interest Stakeholders include individuals, groups, or entities that have
between principals (shareholders) and agents (managers), a vested interest or stake in the organization and can
stewardship theory emphasizes the alignment of interests influence or be influenced by its activities.
between owners and managers.
KEY PRINCIPLES OF STAKEHOLDER THEORY INCLUDE:
KEY PRINCIPLES OF STEWARDSHIP THEORY INCLUDE:
1. Broad Definition of Stakeholders: Stakeholder theory
1. Alignment of Interests: Stewardship theory posits that defines stakeholders as any individuals or groups who can
managers (agents) are inherently motivated to act in the best affect or be affected by the organization's actions. This
interests of shareholders (principals) and the organization as a includes not only shareholders but also employees,
whole. Unlike the assumption of self interest in agency customers, suppliers, communities, government agencies, and
theory, stewardship theory suggests that managers have a other entities with an interest in the organization's activities.
natural inclination towards stewardship, meaning they see
2. Stakeholder Interests and Needs: Stakeholder theory
themselves as custodians or stewards of the organization's
recognizes that different stakeholders have diverse interests,
resources.
needs, and expectations from the organization. These
interests may include financial returns for shareholders, fair 1.Ethical Conduct: Ethics refers to the principles of right and
treatment and opportunities for employees, quality products wrong that guide individual and organizational behavior.
and services for customers, environmental sustainability for Ethical conduct involves making decisions and taking actions
communities, and regulatory compliance for government that are morally acceptable and aligned with ethical principles
agencies. such as honesty, integrity, fairness, and respect for human
rights. Organizations are expected to adhere to ethical
3. Stakeholder Engagement and Dialogue: Organizations are
standards in all aspects of their operations, including
encouraged to actively engage with stakeholders and seek
interactions with employees, customers, suppliers, and the
their input in decision-making processes. This involves open
community.
communication, consultation, and collaboration with
stakeholders to understand their concerns, address their 2. Corporate Social Responsibility (CSR): CSR refers to the
needs, and build trust and mutually beneficial relationships. voluntary actions that organizations take to address social,
environmental, and ethical issues in addition to their legal and
4. Balancing Stakeholder Interests: Stakeholder theory
economic obligations.
advocates for balancing the interests of various stakeholders
rather than prioritizing the interests of shareholders above all • CSR initiatives may include philanthropy, environmental
others. This requires organizations to consider the potential sustainability efforts, ethical sourcing practices, employee
impacts of their actions on all stakeholders and strive to volunteer programs, and community engagement activities.
create value for society as a whole, not just for shareholders.
• By integrating CSR into their business strategies,
5. Long-Term Sustainability and Corporate Social organizations can contribute positively to society and the
Responsibility (CSR): Stakeholder theory promotes a long- environment while also enhancing their reputation and long-
term perspective on organizational performance and term sustainability.
sustainability. Organizations are encouraged to integrate
3. Stakeholder Engagement: Both CSR and ethics emphasize
social, environmental, and ethical considerations into their
the importance of engaging with stakeholders and
business strategies and operations, and to demonstrate
considering their interests in decision-making processes. This
corporate social responsibility by contributing to the
involves listening to stakeholders' concerns, understanding
wellbeing of stakeholders and society.
their needs and expectations, and incorporating their
6. Accountability and Transparency: Organizations are feedback into organizational policies and practices. By
expected to be accountable to their stakeholders for their engaging with stakeholders, organizations can build trust,
actions and decisions. This includes transparent reporting on foster collaboration, and address social and environmental
financial performance, governance practices, social and challenges more effectively.
environmental impacts, and engagement with stakeholders.
4. Transparency and Accountability: Transparency and
Accountability mechanisms such as stakeholder forums,
accountability are key principles of both CSR and ethics.
advisory councils, and sustainability reporting can help
Organizations are expected to be transparent about their CSR
enhance transparency and accountability.
initiatives, ethical standards, and business practices, providing
7. Corporate Governance and Stakeholder Representation: stakeholders with clear and accurate information about their
Stakeholder theory recognizes the role of corporate social, environmental, and ethical performance.
governance structures, such as boards of directors, in Accountability mechanisms, such as CSR reporting,
representing the interests of stakeholders. Boards are stakeholder engagement, and independent audits, help
encouraged to include diverse perspectives and expertise to ensure that organizations are held accountable for their
effectively represent the interests of shareholders and actions and decisions.
stakeholders in decision-making processes.
5. Sustainable Business Practices: CSR and ethics encourage
WEEK 12 organizations to adopt sustainable business practices that
minimize negative impacts on the environment, society, and
CORPORATE SOCIAL RESPONSIBILITY AND ETHICS
future generations. This includes reducing carbon emissions,
Corporate social responsibility (CSR) and ethics are closely conserving natural resources, promoting renewable energy,
related concepts that guide organizations in conducting their and minimizing waste and pollution. By integrating
business in a responsible and ethical manner, taking into sustainability into their operations, organizations can mitigate
account the interests of various stakeholders and the broader risks, enhance resilience, and create long-term value for
societal impact of their actions. Here's how CSR and ethics stakeholders.
intersect and contribute to organizational behavior:
6. Legal Compliance: While CSR and ethics go beyond legal
requirements, organizations are expected to comply with
applicable laws, regulations, and industry standards as a pollution, resource depletion, deforestation, greenhouse gas
baseline for ethical conduct. This includes adhering to labor emissions, climate change, and failure to adopt sustainable
laws, environmental regulations, consumer protection laws, business practices or mitigate environmental impacts.
and other legal requirements to ensure that their business
10. Globalization and Supply Chain Ethics: Ethical issues may
practices are ethical and socially responsible.
arise in global supply chains, including labor abuses,
ETHICAL ISSUES AND PROBLEMS IN THE BUSINESS WORLD exploitation of workers, child labor, unsafe working
conditions, environmental degradation, and lack of
Some common ethical issues encountered in business
accountability in multinational corporations' supply chain
include:
operations.
1. Corporate Governance Failures: Instances of corporate
COMMON ETHICAL ISSUES
governance failures, such as conflicts of interest, lack of
transparency, and ineffective oversight by boards of directors, 1. Favoritism
can lead to ethical lapses and undermine stakeholder trust. 2. Gift-Giving and Bribery
3. Discrimination and Harassment
2. Corporate Social Responsibility: Businesses face ethical
4. Health and Safety
challenges related to their social and environmental impact,
5. Incorrect Accounting
including issues such as labor rights violations, environmental
6. Social Media
pollution, supply chain abuses, and insufficient corporate
7. Whistleblowing
philanthropy or community engagement.
8. Conflict of Interest
3. Employee Treatment and Rights: Ethical issues may arise 9. Just Compensation
concerning employee treatment and rights, including 10. Wrongful Dismissal
discrimination, harassment, unsafe working conditions, unfair 11. Money Laundering
labor practices, inadequate wages, and lack of opportunities
Developing Good Work Ethics
for career advancement or work-life balance.
The 5C Model of Work is a framework that outlines five key
4. Consumer Protection: Businesses may engage in unethical
dimensions or aspects of work that contribute to individual
practices that harm consumers, such as misleading
and organizational effectiveness.
advertising, deceptive sales tactics, product safety violations,
data privacy breaches, and inadequate customer service or This model provides a holistic perspective on work and helps
product quality. individuals and organizations understand and optimize
various facets of work performance.
5. Financial Misconduct: Ethical problems in finance and
accounting can include financial fraud, embezzlement, insider The five dimensions of the 5C Model of Work are:
trading, accounting manipulation, misleading financial
1. Contribution: Contribution refers to the value that
reporting, and unethical behavior by financial professionals.
individuals bring to their work and the impact they have on
6. Corruption and Bribery: Businesses may encounter ethical achieving organizational goals.
dilemmas related to corruption and bribery, including offering
It encompasses factors such as productivity, performance,
or accepting bribes, engaging in kickbacks, influence peddling,
creativity, innovation, and the quality of work outputs.
or other forms of corrupt practices to gain unfair advantages
Individuals are encouraged to focus on making meaningful
or circumvent regulations.
contributions that align with organizational objectives and
7. Intellectual Property Rights: Ethical issues may arise add value to their teams and the broader organization.
concerning intellectual property rights, such as plagiarism,
2. Collaboration: Collaboration emphasizes the importance of
copyright infringement, patent violations, trade secret theft,
working effectively with others to achieve common goals and
and unauthorized use or misuse of intellectual property
objectives.
belonging to others.
It involves building positive relationships, fostering teamwork,
8. Data Ethics and Privacy: With the increasing use of data in
communication, and cooperation, and leveraging diverse
business operations, ethical concerns related to data ethics
perspectives and skills to solve problems and drive results.
and privacy have become prominent, including data breaches,
unauthorized data collection, lack of consent, data misuse, Collaboration enhances synergy, promotes knowledge
and inadequate protection of personal information. sharing, and enables organizations to capitalize on the
collective intelligence and capabilities of their teams.
9. Environmental Sustainability: Businesses face ethical
challenges related to environmental sustainability, including
3. Communication: Communication is the exchange of 5. Culture: Culture represents the shared values, beliefs,
information, ideas, and feedback between individuals and norms, and behaviors that shape the work environment and
groups within an organization. organizational identity.
Effective communication is essential for clarifying A positive work culture fosters trust, respect, inclusivity, and
expectations, sharing information, coordinating activities, diversity, encourages continuous learning and improvement,
resolving conflicts, and building trust and rapport. and aligns with the organization's mission, vision, and values.
It involves active listening, clear and concise expression, open Culture influences employee morale, job satisfaction, and
dialogue, and the use of various communication channels and organizational performance, making it essential to cultivate a
technologies to facilitate effective communication flow. culture that supports collaboration, communication,
innovation, and high performance.
1. Categorical Imperative
2. Autonomy and Rationality
3. Duty and Obligation
4. Universalizability
5. Respect for Persons
6. The Good Will