Business and

Management
Issues

Dionido
Ordiz
Sebastian
Computer in Business
As computers started to be used in business establishments, the processing of work
became more stabilized
Impact of Computer in Business
● The business process is under the IT revolution, which is transforming the way we do the
business.

● Basic business operations: decision making, customer services, operations, marketing

strategies, financial management, Human Resources management, etc. are done are being
reformed with the use of computers

● current day business operations are dependent on computers either partially or entirely
Impact of computers in Business
● Consumers - use computers to communicate
and entertain
● Businesses - primarily interested in computer
technology as it relates to completing projects
and handling specific business activities
● Computers - had an important impact on
nearly every level of business operation
Basic Reasons For The Use Of Computers
in Business
● Efficient Business Operations
● Better Managerial Decision Making
● Gaining Competitive Advantage.
● Business Process Re-Engineering
● Solving Business Problems
● Globalization of Business
● Spontaneous Activity
● Office Automation
● Communication & Collaboration
● Electronic Commerce
● Interactive Marketing
Different Technologies
Used In Business
 Technologies used in Business
❏ Mobile devices - Use of mobile devices for getting email and calendar. By using the
telephone they do Customer Service, Employee Communication, Conference Calls.

❏ Television - The main purpose of television used in business for advertising

purpose.

❏ Computers - used to store millions of files, documents, reports, account, etc.

❏ Softwares - Business software that are used by business users to perform various
business functions accurately.

❏ Transportation system - Transport enables trade between people, which includes

air,water,rail road,cable,pipelines

❏ Networking - a tool for finding investors, customers, staff, suppliers and business partners
with minimal cost to your business.
 Technologies used in Business
❏ My ID Key - It is very essential to protect your business data and information.
MyIDKey puts all your passwords on your fingertips.

❏ Guardian - a wireless router to use mobile application. It supply internet to all

wireless devices in office using this advanced wireless router

❏ Mauz - a smartphone enabled pointing device that allows you to control

computers around you using your phone, gestures and visual cues.

❏ Galaxy HUB - Technically the all presentation will be done by this device, it
can do video conferencing, send and receive emails, edit PDF
documents, do PowerPoint presentations you can use it to show
presentation slides on any screen or projector.
MAJOR FIELDS IN
BUSINESS WHERE
COMPUTING WHERE
LARGELY USED
 1. Inventory Control and Management
❏ inventory control and management is a crucial process, especially in establishments
related to retail and production. Computers are used for recording all aspects of the
goods coming in, details of goods and services, distribution of stock, and storage details.
Note, that in small retail and production firms, simple computer software are generally
used. Whereas in large corporations, Enterprise Resource Planning(ERPs) are employed.

2. Accounts and Payroll Management

❏ believed to be an important part of the overall system in a company. Be it any kind of
industry; computers are largely used for the purpose of managing accounts of
administration, sales, purchases, invoices, and also payroll management, which
includes recording financial details of employees. These are just some components of
the accounts and payroll management system where computing is 6 used
 3. Database management
❏ associated with filing and recording, managing, and retrieval of data whenever
required. For smooth running of businesses, it is very important that they have all
procedures and details stored. This storage of data is done with the help of large
databases and servers which have to be maintained on a regular basis. These
information databases and servers are controlled by computers by appropriate
authorities in a company.

4. Software Development
❏ it can be said that for every computing need a software has to be used. Software
can only be made using computers for the purpose of helping businesses, to
combine processes and carry out their work properly. Nowadays, ERPs are largely
used in business to blend all their processes together and execute the output as
expected. There are many other software and application packages that a
business may need to use according to the nature of work.
Computer Uses
in Business
❏ Business Technology has forever changed the business world. In order to stay technically
competitive and efficient in today's information age, the majority of businesses now rely
on computers. Computer uses in business range from the scanner at the checkout line of
the grocery store to the ATM at the bank and the monitor listing flight arrivals and
departures at the airport. In fact, when we really stop to look around, it seems that
computer uses in business have grown too numerous to count.

❏ This certainly explains the push of schools, colleges and universities around the world to
offer courses, majors and degrees in the fields of computer science and information
technology. It comes as no surprise that the number of computer related occupations will
continue to grow incoming years. But the question that remains is; which businesses and
professions are most computer oriented, and what are the current and future uses of
computers in the business world?

❏ The world may have grown smaller in the internet age, but only because the power of
communication has grown by leaps and bounds. The top computer uses in business
include e-mail communication, and networking such as video and web conferencing,
social networking, and various other online chat tools. Even faxing, which has become
increasingly obsolete in light of new technologies, is still a relevant business use of the
computer.
 Communication or Networking
❏ The world may have grown smaller in the internet age, but only because the
power of communication has grown by leaps and bounds. The top computer uses
in business include e-mail communication, and networking such as video and web
conferencing, social networking, and various other online chat tools. Even faxing,
which has become increasingly obsolete in light of new technologies, is still a
relevant business use of the computer.

Search Engines and Browsing

❏ Computers have provided us with instant access to a world of information. To
stay competitive, businesses must utilize search engines such as Google or
yahoo to obtain real time information and news and conduct research.
 Financial Transactions / E-Commerce
❏ Retail purchases, credit card transactions, automatic debit, etc. Can all be
processed over computers, and through the internet today. Banks, credit card
companies, and other financial institutions are some of the best examples of
computer uses in business. Ecommerce is a rapidly growing industry, promising
to become one of the top computer related professions in the future.

Storage, Archival and Retrieval

❏ Thousands and thousands of manuscripts, files, charts or other document types
can be stored on a tiny microchip. In the old days, businesses needed file cabinets
or warehouses to store pertinent records and data. Today, data managements
easy, thanks to computers and computer products that enable businesses to
organize, store, and easily retrieve critical information
 Design and Presentation
❏ Just a few short decades ago, artists were still creating business documents by
hand. The advent of graphic design, digital photography and printing technology
has enabled businesses to display information more clearly and artistically.

Organization
❏ The ease with which databases, spreadsheets and data can be compiled on a
computer has certainly improved the efficiency and management practices of
businesses worldwide. Many offices now uses computer programs Many offices,
accounting, billing, inventory
 Document Processing
❏ Word Processing, for letters, manuscripts, proposals, etc. has revolutionized the
business world. Today, many professionals would actually feel lost without simple
editing tools such 17as spell check.

Telecommuting and Remote Business

❏ Business Portable laptop computers, smart phones, wireless internet, air cards and
hub spots are the wave of the future when it comes to computer uses in business.
Today, business can be conducted remotely from almost anywhere.
 Marketing
❏ So much of marketing has gone online. Social media marketing, website
development, blogging, advertising, e-newsletters have all become swift means
of marketing in an increasingly globalized society.

E-learning, Web-based Training and

Software Packages
❏ Electronically supported training programs are made possible by computers.
Educational software, web training programs and virtual classrooms are all highly
utilized in the business world, enabling professionals to learn new skills advance
their careers.
Other Uses
 Accounting Customer - Interaction
❏ Business success is dependent upon ❏ Computers now assist human call
accuracy. Many businesses use centers with answering customer
accounting software and ledgering questions, taking payments and
systems to ensure the accuracy of their providing general assistance.
financial status. automated voice systems are available
with unrestricted hours and are always
Scheduling friendly.

❏ Scheduling is of great importance to Websites and Advertising

many businesses, especially businesses
involved in manufacturing and ❏ The combination of websites,
deliveries. Scheduling systems allow advertising and marketing provide a
businesses to ensure they are meeting swift means to vast business
their goals while being efficient. globalization. Websites helps the
companies to have an ease in-touch to
the market
Challenges faced
by Business field
for Implementation
of Technologies
 A Dual Role Uncertainty
❏ Those who manage technological ❏ All human beings, but it seems
change must often serve as both business leaders in particular, find
technical developers and great discomfort in uncertainty.
implementers. Uncertainty in the global economy,
uncertainty in the credit markets,
Senior leadership is critical uncertainty in how new regulations
to catalyzing change in an will affect business.

organization It is considered as
❏ Any substantial change program is
only successful when senior leaders
self-evident
are visibly committed to the process
❏ Technology must be obvious a feature
over the long term and able to
exists and also obvious how to use it
galvanize support within the
organization, particularly from middle
management.
 Shortage of high Know how to use it
skill man power ❏ For using the technologies they
must know how to handle the
❏ By using the technologies the man technologies.
power will be reduced and they
get no chance to use their skill at
any instance
Scheduling for Success
Make more Money ❏ Allocating technology resources is
easily one of the biggest challenges of
❏ Be creative with funding sources.
any implementation. Thereʼs no
Always check the guidelines for the
one-size-fits-all solution, so be
specific funding source, but itʼs often
creative. And consider: Will the
possible to meet several needs with
technology always be scheduled, or is
one implementation.
it also available for impromptu use?
 Diversity Complexity
❏ A particular subset of human capital
❏ Thereʼs no doubt that life and business
planning is found so often in our
have gotten more complex, even as
research that it is worth its own
certain tasks and activities have become
mention. Diversity brings many
easier due to information technology.
challenges, as it makes it far more likely
that people do not agree, and the lack of
agreement makes execution very Supply chains
difficult.
❏ Because of uncertainty in demand and

Information overload the need to stay lean, companies are

carrying smaller inventories than ever.
❏ It is said that the only true constant is At the same time, uncertainty in supply,
change, and in todayʼs world nothing is driven by wildly changing commodity
changing more, or growing faster, than prices.
information.
 Problem solving Unemployment is the
❏ The lack of a sophisticated major challenge
problem- solving competency
❏ There are no easy solutions to the
among todayʼs business leaders is
problem of unemployment. But
limiting their ability to adequately
technology can overcome this
deal with the problems. This is
unemployment.
why corporate managers tend to
jump from one fire to another
Marketing
Get New Clients ❏ That involving users in a new
/Customer technologyʼs design phase boosts
user satisfaction is quite well
❏ In development of new technology known, but the proper extent,
they can get New timing, and type of user
Clients/Customers for their involvement will vary greatly from
business company to company.
Types of Applications
used in Business
❏ There is a computer application for
just about every purpose you can
imagine. Software is constantly being
written, tested, and marketed to meet
every conceivable business need.
Word Processing Programs
❏ Word processing programs are software applications designed to create
documents that are primarily text but that may contain a few graphics.

❏ Businesses use them to:

❏ Write letters and memos
❏ Produce research papers and reports
❏ Develop business and marketing plans
❏ Write contracts
❏ Take notes and record meeting minutes
❏ Create announcements
Database Programs
❏ Database programs are applications that allow users to store, sort, find,
choose, and organize information. The power of the database is its ability to
link information together.
❏ Companies use databases too:
❏ Maintain customer lists
❏ Catalog furniture and assets for insurance records
❏ Manage time and track billable hours
❏ Catalog personnel records
❏ Track the searches and purchases of clients 25 visiting Websites
Spreadsheet Programs
❏ Spreadsheet programs are used to organize, calculate, and analyze numerical
data.
❏ Businesses use them to:
❏ Develop budgets
❏ Analyze financial performance
❏ Track loans or mortgages
❏ Calculate and produce a payroll
❏ Manage business assets
❏ Track sales and service
❏ Conduct marketing research
Desktop Publishing Programs
❏ The invention and rapid development of desktop publishing programs
illustrates both the computerʼs creative potential and its usefulness for
business. Marketers use desktop publishing programs to:
❏ Create layouts for newsletters, books, brochures, and advertisements
❏ Create professional-looking forms, such as invoices and project planning
sheets
Graphics and Design Programs
❏ Graphics and design programs are software applications for creating and
modifying images, including:
❏ Drawings
❏ Designs
❏ Photographs
❏ Design promotion materials
❏ Create logos and letterheads
❏ Illustrate floor plans and furniture arrangements
❏ Create professional-looking illustrations
❏ Create images for presentations
Presentation Software
❏ Presentation software produces slide shows or multimedia presentations.

❏ These programs can be used by marketers to:

❏ Prepare verbal and visual copy for meetings
❏ Present and discuss ideas interactively over the Internet
❏ Create slide shows using pictures or Web pages
❏ Add voice narration to accompany visual material
Web Page Editors
❏ Many businesses use their Web sites to promote their companies and products
and to stay connected to their customers.
❏ Web sites generally contain an initial home page X which is the entry point for a
Website.
❏ In the past, Web pages were created using a complicated code called hypertext
markup language (HTML) X, but today, special programs can create Web pages
using word processors or publishing programs.
Communications Programs
❏ Communications programs enable users to communicate with others around
the world through their computers.
❏ The key to any communication software is connecting to some kind of
network.
❏ Broadband technology is a high-speed connection that transmits information
through special phone or TV cable lines. This technology allows for video
conferencing, which can reduce expenses for business travel.