Performance Management
Performance Management
Key Components
01. Introduction 02. of Performance
Management
Performance
Conclusion
03. Management 04.
Process
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Introduction
Performance management is a continuous
process that helps organizations ensure their
employees are working effectively towards
achieving the company’s goals. It involves setting
clear expectations, providing regular feedback,
and developing employees’ skills and abilities.
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Key Components of
Performance Management
Goal Setting
Continuous Feedback and Communication
Performance Appraisal
Development and Training
Reward and Recognition
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Goal setting
At a tech company, managers and employees might
set a goal to reduce software bugs by 20% over the
next quarter. This goal is specific, measurable,
achievable, relevant, and time-bound (SMART).
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Performance
Appraisal Development
and Training
A marketing firm conducts
bi-annual performance
A healthcare organization
reviews where employees
offers training programs
are evaluated on their
for nurses to learn new
achievements, such as
medical procedures. This
successful campaigns or
not only improves their
client feedback. These
skills but also enhances
reviews help identify
patient care.
strengths and areas for
improvement.
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Reward and Recognition
A sales company rewards top performers with
bonuses and public recognition during team
meetings. This motivates employees to
maintain high performance.
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Performance
Management
Process
Planning
Monitoring
Reviewing
Rewarding
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Planning Monitoring
Continuously monitor
Define performance performance through
expectations and set goals. regular check-ins and
Example: A project manager feedback sessions.
sets clear milestones for a Example: A customer
team working on a new service manager tracks
product launch. call resolution times and
provides feedback to
agents on how to
improve.
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Reviewing
Conduct formal performance
reviews to evaluate achievements
and areas for improvement.
Example : An HR manager reviews an
employee’s performance over the
past year and discusses career
development opportunities
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Rewarding
Implement a reward system that recognizes and incentivizes
high performance.
Example : A software company offers stock options to
employees who consistently exceed their performance targets.
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C o n c l u sio n
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