Joe Haffenreffer

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Chapter 1 Questions

1. What caused the evolutionary changes in manufacturing to

change to revolutionary changes?
The invention of machines to reduce manual labor improved the speed and efficiency products could be made.
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2. What need has provided the driving force behind all the
changes in manufacturing?
The primary driving force keeping Manufacturing to improve constantly, is the competitive nature
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of having many companies competing to make this same product more efficiently or
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cost-effectively.
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3. What invention moved manufacturing productivity to the next

level at the start of the twentieth century?
feedback conntrol
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4. What is feedback control?

thermostats, float valve, and pressure sensors that send values back to a controler
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5. Describe the five categories use to classify industrial

systems?
-Project- Have many parts, and are often one of a kind. meaning that every project will be different
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-Job Shop- few parts, small production. use of more machines is regular
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-Repetitive- mostly repeat business, long contracts one products, and large production volume
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-Line- an assembly line that many people work on, for example making
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vehicles. one person puts in one component on every car that goes by.
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-Continuous- an assembly line that uses machines to have a continuous flow of product
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6. What are the three industrial systems that have the greatest
level of industrial control?
Repetitive, Line, and Continuous
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10. What manufacturing system has the greatest amount of manual

labor?
project
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12. What is a troubleshooter?

someone who tries to find out what the problem is in a system. then solve the problem
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13. How is problem solving different from working through an

exercise?
When problem solving, you need to find the problem first, then solve it. when working
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on an exercise you already know what you're doing.
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14. Describe two situations where the machine program could be

the cause of the system problem?
a PLC not computing the data coming from a thermistor, and not turning a heater on
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a speaker not working, and the radio has no output
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15. What are the steps used to create a system block diagram?
First you have to list out all components in the system that could be the cause of a failure. then
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arrange all the components into a system where the output of one device goes into the input of
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the next.
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17. What distinguishes power flow from signal flow?
Power flow describes the power that is supplied to each component.
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signal flow is the communication of all components to each other
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19. What does the term divide and conquer mean?

Divide and conquer can be defined as multiple people ”dividing” and all working on different
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parts of the system. if you have enough people this can be much more efficient then everyone
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focusing on one part at a time
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22. What does the term information funneling mean?

Information funneling is when you start with broad / General tests then work
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your way to more and more specific tests until you find the problem.
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23. Why is more time spent at level 2 in the information funnel

than at any of the other levels?
More time is spent at level two, as at this level you narrow down the brackets to find the specific
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component that has a fault
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24. Why is the time spent at level 1 in the information funnel

so critical for an efficient solution?
At level one You use very easy and quick techniques, so the brackets can be moved to
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find the problem without that much effort.
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25. How are troubleshooting logs used to improve the

troubleshooting process?
Keeping logs or recordings of what problems occurred, and how you fixed them can speed up
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the process in the future. you can try these methods sooner, as the same fault is likely to
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happen again.
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26. Why is thorough knowledge of the system critical for a
successful troubleshooter?
It is necessary to know all of the components and how they interact with each other to
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understand what problems can occur. as well as knowing how to arrange the block diagrams.
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27. Why is getting the system back into operation only half the
solution?
Troubleshooting is only half of the process, as understanding the cause of failure and possibly
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how to prevent it in the future is equally as important
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28. When multiple failures are present, how do related and

unrelated symptoms change the troubleshooting process?
When multiple failures are present there are two types, related and unrelated. related failures
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are multiple components that have faults, but all faults result in the same issue. unrelated
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failures are when multiple components have faults, but result in unrelated issues.
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29. Why are multiple unrelated failures unusual?

Unrelated faults are rare because all faults would have to have occurred At similar times.
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because if one fault had occurred then the other the first fault would usually result in a system
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failure.
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