MCT and MCLC Program Guide 2007 1

Contents

Section 1: Benefits of MCT and MCLC Certification Section 2: How to Become an MCT Section 3: MCT Competencies 5 8 12 15 17 18 18 19

Section 4: 2007 Program Requirements Section 5: How to Become an MCLC Section 6: MCT and MCLC Certification Status Section 7: Applying for MODL Authorization Section 8: Reinstating Your MCT Certification
Appendix 1: Definitions

2007 Microsoft reserved. Subject to change from revision: January 2007 Microsoft, Windows, and Windows Server are Microsoft Corporation in the United States Other company or products names mentioned respective owners.

M i c r o s o f t C e r ti fi e d T r a i n e

Corporation. All rights time to time. Last

either registered trademarks or trademarks of and/or other countries. herein may be the trademarks of their

MCT and MCLC Program Guide 2007

Section 1: Benefits of Microsoft Certified Trainer (MCT) and Microsoft Certified Learning Consultant (MCLC) Certification
Microsoft certifies professional trainers and learning consultants who demonstrate and maintain technical and instructional expertise using Microsoft technologies and who apply their skills to todays learning environment for information technology (IT) professionals. The Microsoft Certified Trainer credential allows students, training providers, and organizations to identify skilled professionals who can deliver training on Microsoft technologies and products. With an MCT Certification, trainers may have a competitive edge in their career and are a vital resource in todays technical training community. The Microsoft Certified Learning Consultant credential allows organizations and training providers to identify skilled professionals who can design, develop, and deliver consultative learning solutions based on Microsoft technologies and products. To achieve MCLC status, in addition to other requirements detailed herein, MCLCs must first achieve MCT status. Therefore, unless stated specifically as applying to MCLCs, all references to MCTs will also apply to MCLCs. In addition to industry recognition, Microsoft provides MCTs and MCLCs with a valuable set of resources to help them become some of the best technical instructional professionals in the world. These certified professionals will receive a number of program benefits, including: Exclusive authorization to teach Microsoft Courses using Official Microsoft Learning Products and/or Microsoft Business Solutions/Microsoft Dynamics Learning Products at a Microsoft Certified Partner for Learning Solutions. Because MCTs play such an important role in the training process, Microsoft requires that Microsoft Courses be delivered only by MCTs. Exclusive Internet access to Trainer Kits for all Official Microsoft Learning Products and Microsoft Business Solutions/Microsoft Dynamics Learning Products (includingbut not limited to Microsoft Official Courses, Microsoft Official Workshops, Microsoft Official Seminars and Microsoft Official Clinics). More information on the Official Microsoft Learning Product portfolio is available here (http://www.microsoft.com/learning/training/default.mspx) Trainer Kits are available to download through the MCT Download Center. Additional content is added throughout the year.

MCT and MCLC Program Guide 2007 1

Internet access to all Microsoft Official Academic Courses via the Microsoft Learning Academic Instructor Resource Center (http://www.microsoft.com/learning/educator/IRC/default.asp). Unlimited access to the library of Microsoft Learning e-Learning products (North America and EMEA only). Ability to acquire full-packaged Trainer Kits for Official Microsoft Learning Products and Microsoft Business/Solutions Learning Products and access to available online virtual labs. MCTs may acquire Trainer Kits at a discounted cost from their local fulfillment center, and access to online virtual labs and E-Learning courses may be acquired at Microsoft E-Learning (https://www.microsoftelearning.com). Microsoft Certification Exam discounts. MCTs receive a forty-five percent (45%) discount on MCP and Microsoft Business Solutions/Microsoft Dynamics certification exams in countries where the exam cost is equivalent to US$125 or more. In countries where the exam cost is less than the equivalent of US$125, MCTs receive a twenty percent (20%) discount. In addition, MCTs are eligible for additional discounts (up to 65% total) when they take an exam within the first ninety days of its release. See the MCT Benefits page (http://www.microsoft.com/learning/mcp/mct/benefits.mspx for specific rules and restrictions.) Invitations to beta exams. MCTs are among the first candidates to receive early invitations to take beta MCP exams. These invitations are posted to the MCT Member newsgroups Microsoft Press book discounts. (North America and EMEA only) MCTs may acquire Microsoft Press books from their local fulfillment center at a discount of up to 50%. Microsoft TechNet Plus discounts. MCTs receive a 20% discount on a one-year subscription to TechNet Plus, the definitive technical resource collection for IT professionalsnow with full versions of Microsoft software for evaluation purposes only. This is the comprehensive set of resources IT professionals rely on for solving technical problems, evaluating and planning Microsoft technologies, and building technical skills. (May not be available in all countries.). Visual Studio Professional + MSDN Premium Subscription discounts. MCTs who also hold an MCSD on Microsoft .NET or MCPD certification are eligible to receive a 50% discount on Visual Studio Professional with MSDN Premium Subscription. MSDN Premium Subscription provides continuous, priority access to the development tools and technologies you need to build a broad range of applications and Web services. (May not be available in all countries) Virtual Hard Disk Images for Official Microsoft Learning Products and Microsoft Business Solutions/Microsoft Dynamics Learning Products. MCTs receive a set of DVDs containing the base images required to teach Virtual PC-enabled learning products. Courseware support. MCTs may use a special support alias to ask questions or report problems about Official Microsoft Learning

MCT and MCLC Program Guide 2007

Products and Microsoft Business Solutions/Microsoft Dynamics Learning Products components. This support service can assist you with classroom setup problems, lab issues, content clarification, or other matters related to the Courseware materials. Coverage is worldwide, although resolutions are delivered in English only. Exclusive access to the MCT Member Site and the monthly MCT Flash newsletter. The MCT Member Site and MCT Flash newsletter provide timely updates on MCT and MCLC Program announcements, Microsoft Certification and Courseware information, trainer events, and special promotions. New for 2007! MCT Town Hall. The MCT Town Hall is a Web site that provides MCTs with access to exclusive live train-the-trainer sessions delivered by expert presenters. MCTs are entitled to two (2) vouchers per year, each redeemable for attendance at one (1) MCT Town Hall Session. Additional vouchers may be purchased at any time. Additionally, Microsoft will sponsor free events throughout the year that will not require a voucher. New for 2007! MCT Radio. MCT Radio, hosted on MCT Town Hall, is an archive of recorded train-the-trainer events, community presentations, and other content of interest to MCTs. MCTs are encouraged to upload their own presentations and host their own shows. All MCT Radio content is free to MCTs. Coming in mid-2007! MCT Community Center (MCC). The MCC is a community collaboration site where MCTs can browse and contribute to knowledge libraries for Official Microsoft Learning Products. Special offers for the MCT community. Many products and services are offered free of charge or at a discount for MCTs. These special offers can be found in the MCT 2007 Special Offers Guide in the MCT Welcome Kit, and on the MCT Member Site. MCT and MCLC Member newsgroups on the Internet. The newsgroups allow you to share training tips and exchange information with your peers and Microsoft. Invitations and discounts to regional and national Microsoft events. These events include regional and international readiness and community events. Attending these events will help you stay current and competitive with Microsoft technology and Microsoft Courses and programs. Microsoft Certified Trainer and Microsoft Certified Learning Consultant Logos. The MCT and MCLC Logos and other materials allow you to identify yourself to Microsoft Certified Partner for Learning Solutions (Learning Solutions Partner) and other Authorized Customers and students. MCTs can find instructions for locating and ordering benefits on the MCT Member site (https://mcp.microsoft.com/mct/program/2005_benefits.mspx)

MCT and MCLC Program Guide 2007 2

Section 2: How to Become an MCT

To become an MCT, you must complete these steps, as further detailed below: 1. Earn an accepted Microsoft Certified Professional (MCP) or Microsoft Business Solutions/Microsoft Dynamics credential, 2. Prove your instructional presentation skills, and 3. Obtain a Metrics that Matter ID 4. Apply to become an MCT and pay the annual fee. If you have questions about the MCT Certification requirements, please contact your regions Microsoft Regional Service Center (http://www.microsoft.com/learning/support/worldsites.asp) St Before you apply to be an MCT, you ep must earn one of these credentials: 1: Microsoft Certified Desktop Ea Support Technician (MCDST) Microsoft Certified Systems rn Administrator (MCSA) on Microsoft a Windows 2000 Q Microsoft Certified Systems ua Administrator (MCSA) on Microsoft lif Windows Server 2003 yi Microsoft Certified Systems ng Engineer (MCSE) on Microsoft Windows 2000 Mi Microsoft Certified Systems cr Engineer (MCSE) on Microsoft os Windows Server 2003 of Microsoft Certified t Application Developer (MCAD) for Microsoft .NET Cr ed Professional Developer (MCPD) Microsoft Certified en Microsoft Certified Solution tia Developer (MCSD) on Visual Studio 6.0 l Microsoft Certified Solution Developer (MCSD) for Microsoft .NET Microsoft Certified Database Administrator (MCDBA) on Microsoft SQL Server 2000 Microsoft Certified IT Professional (MCITP) Microsoft Office Specialist (MOS) pass at least one of the following exams: Word 2003 Expert Excel 2003 Expert PowerPoint 2003 Access 2003 Outlook 2003

MCT and MCLC Program Guide 2007

Microsoft Certified Application Specialist pass at least one of the following exams: Exam 70-601: Using Microsoft Office Word 2007 Exam 70-602: Using Microsoft Office Excel 2007 Exam 70-603: Using Microsoft Office PowerPoint 2007 Exam 70-604: Using Microsoft Office Outlook 2007 Exam 70-605: Using Microsoft Office Access Exam 70-600: Using Microsoft Windows Vista Microsoft Certified Professional: Exam 70-301, Managing, Organizing, and Delivering IT Projects by Using the Microsoft Solutions Framework Microsoft Certified Business Management Solutions Professional Application for Microsoft Dynamics GP Microsoft Certified Business Management Solutions Professional Installation & Configuration for Microsoft Dynamics GP Microsoft Certified Business Management Solutions Professional Application for Microsoft Dynamics SL Microsoft Certified Business Management Solutions Professional Installation & Configuration for Microsoft Dynamics SL Microsoft Certified Business Management Solutions Professional Application for Microsoft Dynamics CRM Microsoft Certified Business Management Solutions Professional Installation & Configuration for Microsoft Dynamics CRM Microsoft Certified Business Management Solutions Professional Developer for Microsoft Dynamics CRM Microsoft Certified Business Management Solutions Professional Application for Microsoft Dynamics NAV Microsoft Certified Business Management Solutions Professional Installation & Configuration for Microsoft Dynamics NAV Microsoft Certified Business Management Solutions Professional Developer for Microsoft Dynamics NAV Microsoft Certified Business Management Solutions Professional Application for Microsoft Dynamics AX Microsoft Certified Business Management Solutions Professional Installation & Configuration for Microsoft Dynamics AX Microsoft Certified Business Management Solutions Professional Developer for Microsoft Dynamics AX Microsoft Retail Management System MCT Designation The purpose of this requirement is to verify that MCTs have a proven technical base of skills and job role competency from which to teach. Earning a Microsoft Certification shows that you have demonstrated your proficiency in working with Microsoft products and technologies in a field or job role(s)

MCT and MCLC Program Guide 2007 2

associated with your credential. You may only teach Microsoft Courses that map to the certifications you hold (see Section 3, MCT Competencies). St ep MCT candidates in North America. 2: America may complete one of the Pr their local Microsoft Regional ov alternative requirements in their e Yo ur instructional presentation skills, you To demonstrate that you possess must have completed at least one of In the following requirements (please indicate on your MCT Application st which one(s) you have achieved): ru cti Technical Trainer (CTT+) Achieve the Certified certification from CompTIA. on al Attend and pass an Pr instructional presentation skills or train-the-trainer course taught es by an approved Microsoft training provider, or by a training en provider who is a member of the CompTIA Learning Alliance ta (CLA) Program. Find approved tio training providers (http://www.microsoft.com/L n earning/mcp/mct/guide/two.asp) Sk Provide evidence of your ill certified instructor credential from one of the following vendors: s Cisco Systems The following requirements are for MCT candidates outside North following options, or may contact Service Center (RSC) for region. Citrix Novell Oracle Provide evidence of your employment as an instructor by an Accredited Academic Institution St ep Metrics that Matter (MTM) to Microsoft uses a program called 3: requirements. In order to enroll as a enforce ongoing certification Microsoft Certified Trainer, you must O acquire an MTM account (MTM bt ID) (http://www.knowledgeadvisors.com/ ai newmctinmtm/). If you are already a n user of MTM, you may use your or current MTM ID. The MCT Enrollment Tool requires you to enter id your MTM ID during enrollment. See Section 4 for additional details. en tif St y ep available on the MCP Member Site The MCT Enrollment Tool is yo (https://mcp.microsoft.com/mcp/enrol 4: lment/enrollment.aspx). You must ur complete the online Application, pay Ap the annual program fee, and submit M the appropriate documentation to the pl address that is specified in the MCT et y Enrollment Tool. ric an s Fees vary depending on your country d of residence. Please refer to the th Pa online fees table at at y M th at e te An r nu (M al T Fe M) e ID

MCT and MCLC Program Guide 2007

http://www.microsoft.com/traincert/mcp/mct/guide/fees/default.asp for specific information. N ot If you do not hold an MCP certification, you will need to provide e your Registration ID in order to access the MCP Member Site. Your registration ID is typically found on your exam score report and transcript for the following certifications: Microsoft Certified Business Management Solutions Professional

When you enter the MCP Member Site using your Registration ID, you will be able to access the MCT Application, but you will not be able to access many of the other features of the MCP Member Site. Please allow at least two weeks for processing of required documents by the appropriate RSC. When your Application has been approved, you will be notified by e-mail, you will receive an MCT Welcome Kit, and you will be granted access to the MCT Member Site.

MCT and MCLC Program Guide 2007 1

Section 3: MCT Competencies

The MCT Program encompasses the instruction of a wide range of Microsoft technologies to a wide range of audiences. To help ensure relevancy to particular audiences, MCTs are assigned to one or more Competencies based on the certification(s) that they hold. The following table lists the MCT Competencies and their associated certifications. Competency Desktop Support Technician Systems Administrator (Windows 2000) Systems Administrator (Windows Server 2003) Systems Engineer (Windows 2000) Systems Engineer (Windows Server 2003) Database Administrator (SQL Server 2000) Database Administrator (SQL Server 2005) Database Developer (SQL Server 2005) Solutions Developer (Visual Studio 6.0) Solutions Developer (Visual Studio .NET) Application Developer (Visual Studio .NET) Web Developer (Visual Studio 2005) Windows Developer (Visual Studio 2005) Enterprise Application Developer (Visual Studio 2005) Certification MCDST MCSA on Microsoft Windows 2000 MCSA on Microsoft Windows Server 2003 MCSE on Microsoft Windows 2000 MCSE on Microsoft Windows Server 2003 MCDBA on Microsoft SQL Server 2000 MCITP: Database Administration MCITP: Database Developer MCSD on Visual Studio 6.0 MCSD on Microsoft.NET MCAD on Microsoft.NET MCPD: Web Developer MCPD: Windows Developer MCPD: Enterprise Application Developer

MCT and MCLC Program Guide 2007

Business Intelligence Developer Word 2003 Expert Excel 2003 Expert PowerPoint 2003 Access 2003 Outlook 2003 Word 2007 Excel 2007 PowerPoint 2007 Outlook 2007 Access 2007 Enterprise Messaging Administrator Consumer Support Technician Enterprise Support Technician

MCITP: Business Intelligence Developer Microsoft Office Specialist Word Expert 2003 Microsoft Office Specialist Excel Expert 2003 Microsoft Office Specialist - PowerPoint 2003 Microsoft Office Specialist - Access 2003 Microsoft Office Specialist Outlook 2003 Exam 70-601: Using Microsoft Office Word 2007 Exam 70-602: Using Microsoft Office Excel 2007 Exam 70-603: Using Microsoft Office PowerPoint 2007 Exam 70-604: Using Microsoft Office Outlook 2007 Exam 70-605: Using Microsoft Office Access 2007 MCITP: Enterprise Messaging Administrator MCITP: Consumer Support Technician MCITP: Enterprise Support Technician

MCT and MCLC Program Guide 2007 3

Microsoft Certified Any one of the following certifications or MCT Business Management designations: Solutions Professional Microsoft Certified Business Management Applications for Microsoft Solutions Professional Application for Dynamics Microsoft Dynamics GP Microsoft Certified Business Management Solutions Professional Application for Microsoft Dynamics SL Microsoft Certified Business Management Solutions Professional Application for Microsoft Dynamics CRM Microsoft Certified Business Management Solutions Professional Application for Microsoft Dynamics NAV Microsoft Certified Business Management Solutions Professional Application for Microsoft Dynamics AX Microsoft Certified Business Management Solutions Professional Developer for Microsoft Dynamics Any one of the following certifications or MCT designations: Microsoft Certified Business Management Solutions Professional Developer for Microsoft Dynamics NAV Microsoft Certified Business Management Solutions Professional Developer for Microsoft Dynamics CRM Microsoft Certified Business Management Solutions ProfessionalDeveloper for Microsoft Dynamics AX

MCT and MCLC Program Guide 2007

Microsoft Certified Business Management Solutions Professional Installation & Configuration for Microsoft Dynamics

Any one of the following certifications or MCT designations: Microsoft Certified Business Management Solutions Professional Installation & Configuration for Microsoft Dynamics GP Microsoft Certified Business Management Solutions Professional Installation & Configuration for Microsoft Dynamics SL Microsoft Certified Business Management Solutions Professional Installation & Configuration for Microsoft Dynamics CRM Microsoft Certified Business Management Solutions Professional Installation & Configuration for Microsoft Dynamics NAV Microsoft Certified Business Management Solutions Professional Installation & Configuration for Microsoft Dynamics AX Microsoft Retail Management System MCT Designation

Microsoft Solutions Framework

MCP exam 70-301, Managing, Organizing, and Delivering IT Projects by Using the Microsoft Solutions Framework

MCTs conducting public training are Courses associated with their Courses associated with each Courses

Re st restricted to teaching Microsoft ric Competencies. A list of Microsoft tioCompetency is available at Microsoft ns on Mi cr os of t Co ur se De liv er y

(https://mcp.microsoft.com/mct/program/competencies.mspx). The MCT transcript will list the MCTs Competencies as well as the Microsoft Courses that an MCT is qualified to teach.

MCT and MCLC Program Guide 2007 2

Public, open-enrollment training using Official Microsoft Learning Products or Microsoft Business Solutions/Microsoft Dynamics Learning Products may only be taught at a Learning Solutions Partner location, a Microsoft IT Academy location, or on-line on behalf of a Learning Solutions Partner or a Microsoft IT Academy. MCTs may provide private training using Official Microsoft Learning Products or Microsoft Business Solutions/Microsoft Dynamics Learning Products at a Learning Solutions Partners location or its customers location or via a Microsoft Certified Partner at its location, its customers location, or another classroom, as long as the hardware in any of such venues complies with the hardware requirements in the Trainer Kits that correspond with the Microsoft Course being taught. MCTs must comply with the terms of conditions of the EULA included with any Microsoft Courseware. MCTs may belong to more than one necessary certifications for each Some Microsoft Courses may require Competencies in order to conduct Microsoft Course Delivery above). M ul Competency, but they must hold all ti Competency to which they belong. pl that the MCT belong to multiple e training (see Restrictions on Co m pe te nc ie s

MCT and MCLC Program Guide 2007

Section 4: 2007 MCT Program Requirements

Microsoft recognizes and promotes MCTs as professionals who are skilled in Microsoft software, technologies, and learning products. Because MCTs play such an important role in the learning process, it is important that MCTs perform instructionally and technically at the level required to deliver the best possible training to IT professionals and developers. For this reason, the MCT Program requires that MCTs consistently maintain a high level of customer satisfaction and a minimum level of training activity throughout the Program Term. The 2007 Program Term is divided into four program quarters: Quarter 1: April 1, 2007 through June 30, 2007 Quarter 2: July 1, 2007 through September 30, 2007 Quarter 3: October 1, 2007 through December 31, 2007 Quarter 4: January 1, 2008 through March 31, 2008 To simplify the process of collecting evidence in support of requirements, Microsoft will use information collected by the Metrics that Matter program to determine MCT Certification status. More information about the MTM program is available here (http://www.knowledgeadvisors.com). On a quarterly basis, no more than 10% of your Keep your DSAT at customer satisfaction scores as reported by the 10% or lower MTM program may be in the Dissatisfied (DSAT) range (1-4 points on a 9-point scale). Your MCT Certification will be rescinded if your DSAT scores exceed 10% in each of two consecutive quarters. MTM reporting is provided to Microsoft automatically on an ongoing basis. At various times during the Program Term, Microsoft will conduct reviews and audits to ensure reporting compliance and integrity. To remain an MCT in good standing, you must deliver at least one course using Microsoft Coursesin a valid venue (Learning Solutions Partner, IT Academy, customer site, etc.) during your first year as an MCT,. using the approved Courseware listed below. Compliance will be determined based on student evaluations received and recorded in the Metrics that Matter program. The following are approved Microsoft Courses: Official Microsoft Learning Products, (including Microsoft Official Courses, Microsoft Official Workshops, Microsoft Official Seminars and Microsoft Official Clinics, including both classroom and on-line training) Microsoft Business Solutions/Microsoft Dynamics Learning Products

MCT and MCLC Program Guide 2007 1

Custom courses made up of at least fifty percent (50%) Official Microsoft Learning Products or Microsoft Business Solutions/Microsoft Dynamics Learning Products or 3 Official Microsoft Learning Product modules (whichever is less) Microsoft Official Academic Curriculum (MOAC) or Microsoft Academic Learning Series (ALS) courses when delivered at a Microsoft IT Academy or other Accredited Academic Institution Microsoft will review MCT compliance with Audits and Reviews the requirements listed above on a quarterly basis. Microsoft will use data provided by the MTM program to determine whether MCTs are compliant with program requirements. Failure to remain compliant may result in decertification. Microsoft will conduct audits each year to ensure that MCTs are fulfilling MCT Program requirements. You should prepare and keep a file with records that indicate delivery of Microsoft Courses. These proofs of compliance should match the items that you list in your renewal Application. If you are contacted regarding an audit, you will be required to provide proof that you fulfilled these requirements. Audit candidates are selected randomly. However, your chances of being selected for an audit may increase if you meet one or more of the following conditions: Your average customer satisfaction score ranks in the top quartile of all MCTs. Your average customer satisfaction scores change significantly between two consecutive program quarters. A disproportionate number of your MTM evaluations (based on regional norms) are entered by you or a Learning Solutions Partner administrator rather than your students. A disproportionate number of your MTM evaluations (based on regional norms) are anonymous. If the audit determines that you have intentionally falsified your credentials, or you cannot produce evidence of compliance, you will be decertified. Depending on the severity of noncompliance, you may be permanently decertified. This strict application of MCT Certification requirements is intended to protect the value of the MCT credential for the vast majority of MCTs who abide by the requirements of the MCT Program. Lo In addition to reasons delineated in si the Agreement, MCTs may lose their MCT Certification for these reasons: ng Yo Teaching a Microsoft Course ur without using student course M form (for example, using photocopied materials in their original student or trainer materials). CT Ce Teaching a Microsoft Course rti without using the relevant Microsoft Courseware. fic ati on

MCT and MCLC Program Guide 2007

Teaching a Microsoft Business Solutions/Microsoft Dynamics Course without using the relevant Microsoft Business Solutions/Microsoft Dynamics Learning Product. Cheating on MCT Program requirements. Falsifying MTM evaluations. Cheating on an MCP or Microsoft Business Solutions/Microsoft Dynamics exam or helping another candidate cheat on an MCP or Microsoft Business Solutions/Microsoft Dynamics exam. In this case, you will also permanently lose your MCP certifications. Using the MCT Logo and/or MCLC Logo in a manner that violates the terms and agreement you signed in the MCT and MCLC Application. Not representing Microsoft or the Learning Solutions Partner, IT Academy, or Microsoft Certified Partner professionally and ethically. Using trainer materials in a manner that is not consistent with the enduser license agreement (EULA) that accompanies the trainer materials. Teaching a Microsoft Course in a Competency in which you are not certified.

MCT and MCLC Program Guide 2007 2

Section 5: How to Become an MCLC

To become an MCLC, you must complete these steps, as further detailed below: 1. Earn the MCT credential 2. Submit a Case Study proving your consultative learning solution skills 3. Submit an attestation letter from the customer profiled in your case study. If you have questions about the MCLC Certification requirements, please contact your regions Microsoft Regional Service Center (http://www.microsoft.com/learning/support/worldsites.asp) for assistance. St ep you must first be an MCT in good 1: minimum tenure requirement, you Ea developing, and delivering rn your MCLC Application to be th e Mi St ep To demonstrate that you have skills cr and experience designing, os consultative learning solutions, you 2: developing, and delivering Su must submit a Case Study describing of a project that you completed within t b played a lead consultative role, the last two years, in which you Ce mi competencies. For a further demonstrating the required rti ta description of these competencies fie refer to Section H of the MCLC Co Application. d ns Tr ul Application, which includes detailed You may download the MCLC ai ta instructions and a Case Study format ne and requirements from the MCT tiv Member Site. Case Studies submitted r without using this format will not be e reviewed or processed. cr Le ed ar MCLC Applications and Case Studies en are accepted throughout the year. ni tia As part of the MCLC Certification ng approval process, the MCLC Review l So approve the Case Studies of Board will review, evaluate, and lu Microsoft Certified Learning tioConsultant applicants. Microsoft will not provide personal identifiable n information from your MCLC Application or MCT record to the Ca Review Board (unless you put such information in your Case Study). se Microsoft, or its subcontractor, will review your Application and St Attestation Form; however, only the information presented in your Case ud Study will be used by the MCLC y MCLC Application. You must not Review Board in evaluating your include any identifying information (including your name, customers company name or their identifying information, project name, or customer contact name) in your Case Study. Your MCLC Application will be disqualified if there is any personal identifying information in your Case Study. Before you apply to be an MCLC, standing. Although there is no must have experience designing, consultative learning solutions for considered.

MCT and MCLC Program Guide 2007

St To verify the accuracy of your Case ep Study, you must submit an attestation 3: Attestation) signed by an authorized form MCLC (Letter of Su profiled in your Case Study, attesting representative of the customer to your accuracy of the Case Study b and your role in it. You may mi template from the MCT Member Site. download the Letter of Attestation t Applications submitted without using an this Letter of Attestation template will not be reviewed or processed. at te Attestation on customer letterhead to You may submit the Letter of st your Regional Support Center ati (http://www.microsoft.com/learning/s on upport/worldsites.asp) by fax. let Ap pr Upon confirmed receipt of both the te MCLC Application and the Letter of r Attestation, the MCLC Review Board ov will review your Case Study (your fr al forwarded to the Review Board to Letter of Attestation will not be o preserve anonymity). Following the s MCLC Review Boards review and m evaluation of your Case Study, you an will receive one of the following yo d notifications via email (to your email ur address on file). No cu Approval notifications are tif sent to all successful candidates upon st ic submitted Case Studies during the completed review of all o ati application period. m Microsoft intends to send these on notifications within 90 days er of when the MCLC Applications s were received. Incomplete notifications are sent by your RSC individually and immediately if a preliminary review of your Application is not complete and/or does not include all of the required supporting documents and/or there is conflicting or incomplete information on the supporting documents. The email notification will include what components of your Application need revision and/or need to be included when you resubmit Application. Your Application will not be sent to the MCLC Review Board until this additional information has been received by the RSC. Incomplete notifications are sent individually if the MCLC Review Board believes your Case Study needs more supporting evidence in one or more required competency sections. An MCLC Application Status Form that will note the competencies of your Case Study that the MCLC Review Board considers to be incomplete will be sent with incomplete notifications. You will need to complete the section(s) of this form that are marked incomplete and return it with your Application when you resubmit it. Depending on how much time remains in the program quarter, you may be offered an opportunity to resubmit an amended Case Study prior to the next application period. Otherwise, you may resubmit your Case Study and MCLC Application during any subsequent application period.

MCT and MCLC Program Guide 2007 2

MCT and MCLC Program Guide 2007

Section 6: MCT and MCLC Certification Status

Re ne program for individuals. Individuals wi elect to join at any time during the ng MCTs in good standing may renew M period (April 1, 2007 through April CT their MCT status may still elect to reCe rti the Program Term, but their transcript fic certification status. ati Re ne You may apply to renew your MCLC on Certification at the same time you apply to renew your MCT credential. wi In order to maintain your MCLC ng following requirements: Certification, you must meet the M CL Study within two years of the date 1. You must submit a new Case your previous Case Study was C approved. Ce 2. You must re-commit to the rti MCLC Program on an annual basis fic and conditions when you renew your by accepting the MCLC terms ati MCT Certification. on If you do not submit a new Case Study, or if you choose not to recommit to the MCLC Program, you will be decertified as an MCLC, but you will retain your MCT Certification if you successfully renew your MCT Certification. The MCT Program is an annual who are not currently MCTs may Program Term. Individuals who are their MCT status during the renewal 30, 2007). MCTs that do not renew enroll in the MCT Program later in will reflect an interruption in their MCTs that are decertified for cause allowed to re-enroll in the MCT following their decertification. severe, the individual may be MCT Program in perpetuity. In vo (see Section 4 above) will not be lu Program for a period of one year nt Where the cause is sufficiently ar prohibited from re-enrolling in the y De ce rti fic ati on

MCT and MCLC Program Guide 2007 2

Section 7: Applying for Microsoft Official Distance Learning (MODL) Authorization

Because the MODL experience differs from the traditional classroom training experience, you must complete the MODL authorization process in order to teach MODL courses. This process includes attending or viewing four recorded Microsoft Live Meeting sessions and reviewing the delivery of a MODL course by an authorized instructor. The final step is to demonstrate your distance learning facilitation skills by conducting a live, on-line teachback that will be reviewed, evaluated, and scored by a MODL authorization reviewer after you submit your teachback. The MODL authorization process consists of the following steps: 1. Attend or view 4 recorded Live Meeting sessions on MCT Town Hall. 2. Review or attend the delivery of a MODL course module by an authorized instructor who teaches an actual class. 3. Deliver and submit your teachback in a non-commercial environment For detailed instructions, visit the MODL page on the MCT Member website: (https://mcp.microsoft.com/mct/modl/authorization/Default.mspx)

Section 8: Reinstating Your MCT Certification

If you cannot or do not choose to renew your MCT Certification during the annual renewal period, you will be decertified. This means that you will lose your MCT benefits and will no longer be certified to provide training using Official Microsoft Learning Products or Microsoft Business Solutions/Microsoft Dynamics Learning Products. However, you may apply for reinstatement at any time. To have your MCT Certification reinstated, you must apply by using the MCT Enrollment Tool, which you can access from the MCP Member Site. When you are reinstated, you maintain your MCT Certification start date although your transcript will reflect the interruption in your MCT Certification history. If you were an MCLC and your most recently approved Case Study was no more than two years prior to your reinstatement date, your MCLC Certification will be restored as well.

MCT and MCLC Program Guide 2007

Appendix 1: Definitions
All terms not defined in this Appendix 1 or the MCT and MCLC Program Guide will have the meaning given such terms in the Microsoft Certified Trainer and Microsoft Certified Learning Consultant Agreement that must be entered into by and between Microsoft (or such other entity indicated therein) and each MCT and MCLC (the Agreement). Accredited Academic Institution in the United States and Canada, means An institution of higher education accredited by a recognized national or regional accrediting body. The following are consider such accrediting bodies: Accrediting Commission of Career Schools and Colleges of Technology Accrediting Council for Independent Colleges and Schools Commission of the Council on Occupational Education Accrediting Council for Continuing Education and Training American Association of Educational Service Agencies Bureau of Private Post-Secondary and Vocational Education Middle States Association of Colleges and Schools New England Association of Schools and Colleges North Central Association of Colleges and Schools Northwest Association of Schools and Colleges Southern Association of Colleges and Schools Western Association of Schools and Colleges

A secondary institution accredited by the state or province. Organizations belonging to the American Association of Educational Service Agencies are also eligible. In Canada, institutions must supply the proof that they have been granted Publicly Funded or Private Vocational Status by their respective provincial government. Outside the United States and Canada, please contact the appropriate Regional Service Center for information about approved accrediting body in your region. Competency means a classification system for MCTs that identifies the job roles and/or technologies in which the MCT has demonstrated proficiency by earning the Microsoft certification corresponding to a particular Competency. Metrics that Matter or MTM means a program conducted by Knowledge Advisors, in cooperation with Microsoft, for collecting, compiling, and reporting customer satisfaction information.

MCT and MCLC Program Guide 2007 1

Microsoft Authorized Customers (authorized education channels) include Microsoft Certified Partners for Learning Solutions (Learning Solutions Partners), Microsoft Certified Partners, and institutions in the Microsoft IT Academy Program (IT Academy). Learning Solutions Partners is the premier training channel authorized to teach Microsoft Courses to IT professionals. These companies are Microsoft Certified Partners who meet specific requirements to earn the Learning Solutions competency, which include the proper hardware, trainer, and training environment for Official Microsoft Learning Products and/or Microsoft Business Solutions/Microsoft Dynamics Learning Products. Microsoft Certified Partners are independent companies that encompass a broad range of expertise and vendor affiliations. Microsoft Certified Partners who have not earned Learning Solutions competency status are authorized to acquire Official Microsoft Learning Products and Microsoft Business Solutions/Microsoft Dynamics Learning Products; however, they may only offer private training as part of a larger customer solution or training to their internal staff. They do not need to meet all of the same requirements as Learning Solutions Partners but may not advertise or offer public training using Official Microsoft Learning Products and/or Microsoft Business Solutions/Microsoft Dynamics Learning Products. Microsoft IT Academy Program (IT Academy) includes accredited institutions that are authorized to deliver Microsoft Courses (less than 12 hours per week) to students enrolled at that institution. Program Term means the MCT 2007 program term, which runs from April 1, 2007 through March 31, 2008. All MCT Program requirements must be met during this period.