SUSTAINABLE MANAGEMENT OF

TOURISM AND HOSPITALITY

GROUP 8
This chapter will discuss the different managements that
are being done by establishments to maintain and sustain
tourism and hospitality resources such as natural
environment, heritages, arts, history, language, customs
and culture of the people. It is necessary to conserve and
maintain those resources for further generations to enjoy.
 Suistainable Management of Tourism and
Hospitality

Over the years, sustainability and

environmental issues have gained significant
attention on hospitality, tourism and management
projects. Across the world, discussions on
sustainable development including that of
Bali
hospitality industry are ongoing; in fact, the
hospitality industry is taking a serious note of it.
Meaning of Sustainable Management of Tourism and
Hospitality

Sustainable management of tourism and hospitality focuses on balancing

economic growth with environmental protection and cultural preservation. It
aims to ensure that tourism activities meet the needs of the present without
harming future generations.

This approach involves considering the carrying capacity of a destination,

which refers to the maximum number of visitors it can accommodate without
causing negative impacts on the environment, local communities, and the
economy. Effective planning and policies are crucial to manage visitor
numbers and minimize damage to the natural and built environments, cultural
heritage, and social interactions.
 The dimensions of Sustainability
encompass of following elements:
competence management
eco-efficiency;
financial management
innovations
operational performance
product performance
stakeholder management; and
sustainable management
 Sustainability practices are becoming increasingly common
and the issues concerning to sustainability have become an
essential part of the social and political discussions in most of
the countries. These days many of the small businesses have
to struggle for survival in a world of competitions with key
players, mergers and mega corporations. There is a strong
urge for sustainable development and thus need of
involvement of all stakeholders including local communities.
Further there is a strong requirement for educating the young
people on the environmental issues and instilling the values in
their minds so as to make the world a better place in which to
live.
Managing Sustainable Tourism and
Hospitality
The importance of managing the cultural, natural, and social
impacts of tourism and hospitality cannot be overemphasized.
Enhancing understanding among nations and promoting a culture of
peace will make people see that sustainable tourism and hospitality
development can take place. Likewise, the aspects of the
environment and local culture will benefit as government revenues
from tourism and hospitality- related goods and services help
restore monuments, museums, art galleries, and increase local
crafts end establish national parks.
The concept of sustainability in the
Hotel Industry:
The hospitality industry is increasingly recognized as a model for sustainable business
practices, crucial for long-term success in the 21st century. With rising costs and heightened
demand for economic, social, and environmental responsibility, sustainability has become a
key concern for hoteliers.

As environmental degradation grows, there is a pressing need for effective environmental

protection measures. The hotel industry plays a vital role in this effort, as it constitutes a
significant part of the global tourism sector and has a larger environmental footprint
compared to other building types. To enhance environmental responsibility, the industry
must implement proper strategies and tools, including adherence to relevant laws and
regulations related to health, safety, water usage, waste management, and emissions, along
with voluntary sustainability standards.
There are many benefits for a hotel with
sustainable business practices:
Additional revenue through lower cost
Cost savings through cost reduction measures
Easier financing because of lower long-term risk
Greater attractiveness to lenders
Greater long-term financial stability
Increase asset value because of long-term business
capability
Long-term ability to stay in business and be profitable
 What are the Sustainable
Development Goals?
The Sustainable Development Goals (SDGs), also known as
the Global Goal's, is a universal call to action to end poverty,
protect the planet, and assures that all people enjoy peace
and prosperity. These 17 interconnected and interdependent
goals constitute the Millennium Development Goals, and
include new areas such as climate change, economic
inequality, innovation, sustainable consumption, and peace
and justice, among other priorities.
The SDGs give clear guidelines and targets for all countries to follow based on their own priorities
and the current world environmental challenges. The SDGs are an inclusive program formed to
look into the root causes of poverty and bind all individuals to help alleviate it.

THE 17 Sustainable Developments Global Goals: (Source; United Nations 2015)

1. End poverty in all its forms everywhere;

2. End hunger, achieve food security and improved nutrition, and promote sustainable
agriculture;
3. Ensure healthy lives and promote wellbeing for all at all ages;
4. Ensure inclusive and equitable quality education and promote lifelong learning opportunities
for all;
5. Achieve gender equality and empower all women and girls;
6. Ensure availability and sustainable management of water and sanitation for all;
7. Ensure access to affordable, reliable, sustainable, and modern energy for all;
8. Promote sustained, inclusive, and sustainable economic growth, full and productive
employment, and decent work for all;
9. Build resilient infrastructure, promote inclusive) and sustainable industrialization, and foster innovations;

10. Reduce inequality within and among countries;

11. Make cities and human settlements inclusive, safe, resilient, and sustainable;

12. Ensure sustainable consumption and productions patterns;

13. Take urgent action to combat climate change and its impacts (taking note of agreements made by the United
Nations Framework Convention on Climate Change (UNFCCC forum);

14. Conserve and sustainably use the oceans, seas, and marine resources for sustainable development;

15. Protect, restore, and promote sustainable use if terrestrial ecosystems sustainable manage forest, combat
desertification and halt and reverse land degradation, and halt biodiversity loss;

16. Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and
build effective, accountable, and inclusive institutions at all levels;

17. Strengthen the means of implementation and revitalize the global partnership for sustainable development.
The United Nations General Assembly declared 2017 as the International Year of Sustainable Tourism for
development honing on the potential of tourism to promote the universal 2030 Agenda for Sustainable Development
and the 17 Sustainable Development Goals (SDGs). The international Year aims to provide a change in policies,
business practices, and consumer behavior toward a more sustainable tourism sector that can contribute greatly to
the SDGs. The international Year enhances tourism's role in the following five key areas:

1. Inclusive and sustainable economic growth;

2. Social inclusiveness, employment, and poverty reductions;

3. Resource efficiency, environmental protection, and climate change;

4. Cultural values, diversity, and heritage; and

5. Mutual understanding, peace and security.

 Current Trends in Sustainable Tourism and Hospitality

Conservation International and National Geographic Traveler magazine created in 2002 the World Legacy
Awards to recognize outstanding businesses, organizations, and places that have contributed very much in
promoting the principles of sustainable tourism. The National Geographic Traveler, in its March 2004 issue,
published criteria to measure the extent to which worldwide tourism destinations follow the best practices in a
sustainable tourism and hospitality development. These criteria are the following:

1. Environment and ecological quality;

2. Social and cultural integrity;

3. Condition of any historic building and archeological site;

4. Aesthetic appeal;

5. Quality of tourism and hospitality management; and

6. Overall outlook for the future.

 Global Impact of Sustainable Tourism and Hospitality

Globally, the interest to tourism in sustainable tourism and hospitality has grown
tremendously since the beginning of the 21st century. This interest will surely continue in the
next several years as long as the international community recognizes, endorses, and promotes
the concept.

Sustainable tourism and hospitality policy in the world nowadays is a positive approach which
aims to maintain quality tourism and hospitality products in order to satisfy the growing
domestic and international market for environmentally sound tourism and hospitality
experiences. Human beings have the ability to manipulate and change certain aspects of the
environment. Hence, when useless ineffective management tools are used, tourism and
hospitality can lead to a degradation of the environment. It is important that visitors have an
obligation to ethically support sustainable tourism and hospitality, and destination managers
must educate their visitors toward attaining this goal. The following are the principles
contained in the Code of Ethics for Tourists published in the Parks Canada Vacation Planner:

1. Enjoy our diverse natural and cultural heritage and help us protect and preserve it;
2. Assist us in our conservation efforts through the efficient use of
resources including energy and water;

3. Experience the friendliness of our people and the welcoming spirit of

our communities. Help us preserve these attributes by respecting our
traditions, customs, and local regulations;

4. Avoid activities which may threaten wildlife or plant population or

which may be potentially damaging to our natural environment; and

5. Select tourism and hospitality products and services which

demonstrate social, cultural, and environmental sensitivity
 The Benefits of Sustainable Tourism and
Hospitality
Tourist attractions in both natural and built environments are crucial for economic
growth, as they can yield significant economic and quality of life benefits. Pristine
ecosystems, well-preserved historic sites, and cultural heritage events enhance visitor
satisfaction, leading to repeat visits that contribute to the local economy.

Successful sustainable tourism and hospitality management can result in various

economic benefits, such as creating new businesses, expanding job opportunities,
increasing income, improving infrastructure, and promoting community pride. The
primary goal is to manage destinations effectively to benefit local populations, enrich
tourist experiences, and preserve resources for future generations. A guiding principle
is the notion that we are borrowing the earth from future generations, emphasizing the
importance of sustainability in tourism.
 Current Environmental Laws in the Philippines

Environmental laws are very important because it protects the natural environment. By the
implementation of these environmental laws, people-tourists and locals gain information and
knowledges about the proper protection of their environment. Environmental laws and policies are
mainly composed of the proper unitization and management of all the aspects of a country's natural
environment. Below are some of the most important environmental laws of our country.

The Philippine Environmental Policy

The Philippine Environmental Policy governs the general policies on the pursuits of a better quality of
life for the present and future generations and mandates undertaking the environmental impact
assessments for all projects, which may significantly affect the environment (P.D 1151). It defines the
objectives and the strategies for the various aspects of environmental management, such as air and
water quality management, natural source development, land management, and waste management. It
launches a comprehensive national program of environmental protection and management, with
reference to policies and standards of noise, air quality, classification of water and waste management
(P.D 1152).
 The Forestry Reform Code P. D. 389 (P.D. 705)

Codifies updates and raises forestry laws in the country. It emphasizes the
sustainable utilization of forest resources. The law which concerns about the
Philippine's forest is very important to sustain flora and fauna which are
living in the forest and also to help sustain those endangered species. The
banning of illegal cutting of trees is very important because when trees are
all gone, it can cause soil erosion and can harm by causing great flood. Illegal
logging can also contribute in the loss of the ecosystem which can cause
distress not only for those flora and fauna but also to the animals and
people living in it. It also governs the preservation and optimum productivity
of fishery resources through conservation and protection.
 Water Code of the Philippines (P.D. 1067)

Adopts adequate measures to conserve and regulate the use of water in commercial, industrial
and residential areas. It also provides other policy guidelines in water quality and management
of water resources. This protects the country's water system especially for those people who
depends their businesses in water. They imposed this law to govern those who are being
unaware to the possibilities of damaging our water resources through improper disposal of
garbage and inefficient use of water resources.

Other laws under the environmental laws are Pollution Control Law, Sanitation Code, Control
of Pesticides, Local Government Code of 1991, Toxic Substances and Hazardous and Nuclear
Wastes Control Act, The Fisheries Code of the Philippines and The Solid Waste Management
Act of 2001.

These environmental laws are really needed in order for the people to protect and sustain
their natural environment through good management of these resources and these laws can
also be an eye opener to see the possible effects of the improper usage of our natural
resources.
 How Hospitality and Tourism Management is affected by the current
environmental laws?

The tourism and hospitality industry is affected by the current environmental

laws in very positive ways. It is very beneficial for the tourism and hospitality
because the environmental laws will provide the guidelines for them to be able
to carry out their management without compromising the environment but
instead be able to contribute in protecting and sustaining the environment.

Eco Responsible Approaches in Hospitality Business

In the tourism industry, hotels account for a significant amount of the overall
pollution generated. by this sector. The potential of implementing more
sustainable practices in the hotel sector requires the availability of reliable
tools for assessment and benchmarking of hotel environmental performance.
Green Hotels: in view of the shortage of resources on Earth, rising awareness of environmental
protection, and ecological conservation, eco-friendly hotels shall be the answer for the above
issues, so that natural resources can be recycled, re-used, and energy can be conserved. These are
the future goals of the hotel accommodation industry. The term green hotel (eco-friendly hotel)
was first introduced following the emergence of the above concepts.

The basic concept of a green hotel is a place of accommodation that can provide eco-friendly
services, but its main goal shall be focused on ways to maintain its sustainable operation. Under the
premise of minimizing the environmental impact, a green hotel shall be managed in such a way to
provide patrons with a comfortable, healthy, natural accommodation while its service quality is
maintained.

Development of Green Hotels: Eco-friendly or green hotels are developed under the concept of
sustainable operation of the tourism industry. It shall be based on the capacity to sustain the
ecological environment, and shall be in line with local economic development and local ethics. In
addition, it can meet the needs of contemporary people, but without endangering the future
generations. Furthermore, it shall be able to promote the local economy, resource conservation,
and protect the ecofriendly environment, thus creating a harmonious relationship with the nature.
 The Green Practices in some Hotels include:

1. Commitment to Environmental Practices: (By formulating Environmental Committees, Developing Strategies, Plan
of Action, Manuals, formulating green teams, monitoring environmental performance, communicating visibility of
environmental practices to guests, stake holders, staff, vendors & public)

2. Energy Efficiency & Conservation: (Installing occupancy sensors, use of energy efficiency equipment, applications
of alternate energy sources, proper HVAC maintenance, energy efficient designs, buildings & construction patterns)

3. Lighting: (Installing programmable sensors, use of reminder cards, provisions for natural lights, application of
dimmer controls, use of CFL and other such energy efficient lamps)

4. Landscape: (Sprinkler irrigation systems, recycled water, drip irrigation methods, use of drought resistant plants,
grouping of tolerant plants, usage of organic fertilizers)

5. Managing Hazardous & Toxic Substances: (Proper provisions and instructions for storing, use of least toxic
products, little or no phosphates laundry products, use of re chargeable batteries)

6. Pest Management: (Implementation of green integrated pest management program, application of organic
insecticides, usage of traps & barriers and discretion of strong and harmful chemicals)