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Ahmed Imran

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Ahmed Imran

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ahmedimran.csa
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AHMED IMRAN

E-mail: [email protected]
Contact: +91-9966671356

CAREER OBJECTIVE

Seeking for challenging positions in a progressive IT environment as Senior Database Administrator

SUMMARY

 A reliable and timely database administrator with 7+ years of experiencein SQL Server database administration,
providing end-to-end supportfor clients per remote working model.
 Hands-on experience in planning and execution of upgrades, production support, technical process
standardization, Business continuity planning for databases on heterogenous RDBMS and Operating Systems.
 Handled DB projects from business requirements analysis to solutions delivery and support
 Experience in handlingSQL upgrades, release and patch managementimplementations with organized
Implementation strategies, performance optimization withminimum downtime
 Ensures overall service level agreements and responsible for system uptimes through 24/7 support matrix.
 Self-motivated, responsible, and confident individual with an ability to multi-task and prioritize work per
business requirements.
 Strong written and verbal communication with an ability to work effectively with cross-functional teams,
offshore, onsite and customers.
 Flexible in providing support at all stages of deployments with on-call, remote, maintenances support during off-
hours per business requirements.

SKILL HIGHLIGHTS

 SQL Server Administration  Performance Tuning & troubleshooting


 Business Continuity – BCR/HA/DR  ITIL/ITSM/Change Management
 Azure Cloud Administration  Effective Communication/Client handling
 Performance Tuning & troubleshooting Skills
 Adaptable and approachable

PROJECTS

 SQL Server Migration from On-Prem to Azure/AWS


 SQL Server Migration – 2008R2 to 2019 (Prod/Dev)
 Oracle Migration to SQL Servers via SSMA
EXPERIENCE

Company: ATMECS Technologies–Hyderabad, INDIA


Designation: SQL DBA (Migration Project Wipro)
Duration: Dec2022 to Till date

Responsibilities:

 Monitoring, optimization of server and SQL server environments for Enterprise Parter Project
 Working on workorders, RFC and general requests with locals users
 Taking backups and scramble according to user requests
 Working on Jenkins and PowerShell jobs and update the local environment to hassle free manual work
 Migrating databases from on-premise to AWS
 Monthly UAT and Prod upgrades for BO reports

Company: IFOCUS SYSTEC–Hyderabad, INDIA


Designation: SQL DBA (Migration Project Wipro)
Duration: Jan2022 to Dec 2022

Responsibilities:

 Good experience with SQL server 2019,2017,2016, 2014, 2012, 2008 R2, 2008 Installations, Configurations,
Migrations, and maintenance
 As part of BAU, provided support on daily acts which comes from app support team and developers,
 involved in weekly deployments and audit
 Use to raise requests for new EC2\S3 bucket \Port enable \Drive expansion (EBS) as all DB servers are
hosted on AWS
 Cooperate with different teams to migrate, troubleshoot DB related issues
 Experienced in schema refresh and Database refresh using Logical backups
 Special proficiency in troubleshooting, monitoring, optimization of server and SQL server environments
 Worked on TDE/Keysecure on provided database and DB refresh
 Worked closely with Application teams for DB related issues & troubleshooting accordingly
 Worked on projects related to Datacenter migrations, especially with the databases from on-prem to cloud and
across DC
 All our SQL Server instances has to be enabled to notify our group for all SQL Alerts
 Handling and focus on regular maintenance plans, they are like Check DB and Full Backup, Differential
 Backup for specific databases, Transaction Log Backup, Weekly or Daily Rebuild index and Update stats
 Having knowledge in cloud technologies Microsoft Azure and Amazon cloud services.
 Created SQL Server Databases in Azure PaaS like Single Database, Elastic pools and Managed Instances
 Migrated Databases from On-Premise to Azure using tools like DMA, DMS, BACPAC and Export/Import.
 Hands-on experience on monitoring servers with use of monitoring tools (Idera, SCOM, Ignite) it includes all
types of alerts

Company: Black Knight INC –Hyderabad, INDIA


Designation: SQL DBA
Duration: June 2018 to Jan 2022

Responsibilities:

 Provided all kinds of DBA support to


 + development teams as well as production support to various
Applications
 SQL Installation and database creation as per client requirements
 Monitoring & resolving of the service calls, incident calls
 Monitoring and maintaining day to day operations, monitoring growth of tables and undertaking
necessary reorganization of tables as and when required
 Refresh the database, Schema using export/importfrom production to development
database for further testing purposes
 Managed and administered physical standby databases.
 Taking Backup of Database using Logical, Physical Backup and NET backup.
 Resolving weekly maintenance plans such as Integrity check, Rebuilding indexes, Update statistics and
monthly maintenance plans such as clean up history etc.
 Monitoring Performance Monitor, SQL Profiler and optimizing the queries, tracing long running
queries and deadlocks.
 Rescheduling backups as and when required.

Company: Unisys Pvt.Ltd


Designation: SQL DBA
Duration: June 2015 till Jan 2018.

 Good experience with SQL server 2012, 2008 R2, 2008 Installations, Configurations, Migrations, and
maintenance
 Experience with SSRS, including installation, configuration, and report/package/cube generation
 As part of BAU, provided support on daily acts which comes from app support team and developers, involved in
weekly deployments and audit
 SQL migration was done for 2012, as part of it worked on documentation and change implementations and
having discussions with app support\windows\network\app owners\RMs
 All database and windows level configs were applied, and we will have prod cutovers after UAT signoff) Dry
runs.
 Good experience at developing automation daily, weekly and monthly system maintenance tasks such as
database backup, database integrity

Company: Kawkab Alebda –KSA


Designation: System Analyst
Duration: Dec 2013 to Jan 2015

Responsibilities:

 Supported client infrastructure by providing remote support, the job involves System monitoring, which
includes checking for user data always up and network failures in the links and to troubleshoot issues related to
networking and connectivity issues.
 Creating Remedy tickets and follow-up mails with the customers. Providing 24X7 supports and generating
reports.
 Proactively monitoring customer/client’s network usingutilities and tools provided at the client side.
 Provide support to customers by monitoring, troubleshooting, and maintaining server and network components
that affect their business transactions
 Monitoring alerts from the servers and raising ticket for the same and doing follow up with the appropriate
team for resolution of the issue that caused the alert
 Logging the calls using remedy ticketing system and escalate the critical/network calls to L3 team
 Remotely solving issues Regarding both application and system using VNC viewer and Team Viewer.
 To independently coordinate, analyse, and solve all end user related issues through IT helpdesk.
 Coordinate with Vendors for end user and server support and warranty related issues
 To maintain the network on Leased lines and Cisco routers and perform all system admin tasks like user
management, device management, backups and ensure high availability of system.

Company: Global Logic Pvt.Ltd


Designation: Data Analyst / Helpdesk
Duration: Oct 2011 to Oct 2013

Responsibilities:
 To assist customers with OS related issues, Antivirus Installation, Networking issues
 Taking ownership of customer issues and drive the problems to completion state
 Troubleshootand identify solutions to resolve frequently reported issues with proper fix
 Handled tasks like installing and configuring Computer systems, diagnosing hardware/software issues and
solving technical problems
 Provide support on inbound calls via 24/7 support matrix
 Respond to Query/Complaint/Request from customers including follow-up and close looping (Voice)

EDUCATION

 B. Tech – Computer Science & Engineering from JNTU -Hyderabad,INDIA

SKILLSET

 SQL Server DBA : SQL 2008 R2 to SQL 2019


 Operating Systems : Windows Server 2012 to 2019 , RHEL 5/6/7,
 Cloud Computing : Azure SQL, AWS
 Tools/Utilities : SSMS, SQL Developer, Putty, Azure Studio, SSMA
 Networking : MCSE, CCNA.

PERSONAL DETAILS

 Date of Birth: : 19-February-1986


 Gender : Male
 Nationality : Indian
 Marital Status : Married
 Passport : U8088429 Valid Till 2030

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