Shadrack Daud - Report
Shadrack Daud - Report
TECHNOLOGY
SHADRACK DAUD
OCTOBER, 2017
DESIGN AND IMPLEMENTATION OF VIRTUAL LIBRARY
TECHNOLOGY
By
Shadrack Daud
October, 2017
CERTIFICATION
The undersigned certify that they have read and hereby recommend for acceptance
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(SUPERVISOR)
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Date
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(SECOND SUPERVISOR)
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Date
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DECLARATION
AND
COPYRIGHT
I, Shadrack Daud, declare that this dissertation is my own original work and that it
has not been presented and will not be presented to any other University for a similar
Signature ………………………………….
transmitted in any form or by any means without prior written permission of the
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ACKNOWLEDGEMENTS
I would like to deeply thank my supervisors Prof. Justinian Anatory, and Dr. Goodiel
Moshi of the College of Informatics and Virtual Education, for their endless and
concept, to the last day of submitting this dissertation. They have fabricated me in
the core field of research writing and I have attained the skills and methodologies
I also credit all my fellow colleagues for their assistance, in term of advice,
suggestions and support. Their advice and suggestions have also contributed much
Bethsaida, Agness and Christopher, for giving me the great support that I needed
before and during my dissertation work. Most of all, thanks to the Almighty God
who gives me good healthy physically and mentally, making this work successfully
done.
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DEDICATION
I dedicate this work to my delightful and patient wife Rehema Shadrack, who has
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ABSTRACT
In this study, the problem of library service provisional using traditional library
systems was examined. In Tanzania and some parts of the world in general, it has
been revealed that, many institution still they are using physical library materials and
moreover, users of library has to attend a physical point for the sake of accessing
library materials. For library users, this has led to minimal utilization of library
services due to number of obstacles caused with this system of providing library
services and to mention few they include collision on sharing materials such as few
number of books, delay on accessing the services due to few number of staffs, and
After going through survey on documentation and using questionnaire to study the
specific case study, the researcher has tried to suggest the use of virtual library tool
to examine the performance improvement on library services provision. The tool was
constructed using software development methodologies and was installed locally and
using web servers within the institution and users were added to the system and were
material accessibility, links visited, books and journal ordered or borrowed. The
results have shown there is significant increase of the users visited the virtual library
system as compared to normal traditional library system. It was also revealed that
many users were able to access electronic library material. This has signified that the
virtual library tool is an important tool for improving library service accessibility in
organizations.
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TABLE OF CONTENT
CERTIFICATION……………………………….…………………………………..i
DECLARATION AND COPYRIGHT ........................................................................ ii
ACKNOWLEDGEMENTS ........................................................................................ iii
DEDICATION ............................................................................................................ iv
ABSTRACT ................................................................................................................. v
TABLE OF CONTENT .............................................................................................. vi
LIST OF TABLES ....................................................................................................... x
LIST OF FIGURES .................................................................................................... xi
LIST OF APPENDICES ............................................................................................ xii
LIST OF ABBREVIATIONS ................................................................................... xiii
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2.6 Electronic Document Delivery............................................................................. 12
2.7 Resource Sharing ................................................................................................. 13
2.8 Cooperative Developments .................................................................................. 13
2.9 End-User Services ................................................................................................ 14
2.10 Reasons for Implementing Virtual Libraries...................................................... 14
2.11 Issues Affecting and Affected by Virtual Library Development ....................... 16
2.12 Legal Issues ........................................................................................................ 16
2.13 Financial Issues .................................................................................................. 17
2.14 Client Issues ....................................................................................................... 18
2.15 Personnel Issues ................................................................................................. 18
2.16 Organizational Issues ......................................................................................... 18
2.17 Management Issues ............................................................................................ 19
2.18 Technological Issues .......................................................................................... 19
2.19 Collaboration Issues ........................................................................................... 20
2.20 Software Development Life Cycle ..................................................................... 20
2.21 Research Gap ..................................................................................................... 21
2.22 Conclusion ......................................................................................................... 21
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3.13 Software Technology ......................................................................................... 29
3.14 Developing Tools ............................................................................................... 29
3.15 Validity Issues .................................................................................................... 29
3.16 Data Analysis and Interpretation ........................................................................ 30
3.17 Ethical Considerations ....................................................................................... 30
3.18 Chapter Summary............................................................................................... 31
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5.12 Database Modeling............................................................................................. 54
5.10 System Testing and Library service Performance Evaluation ........................... 55
5.13 Traditional Library visitors versus Virtual Library Logged in Members .......... 56
5.14 Comparison between users accessed Library services between the two systems
.................................................................................................................................... 57
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LIST OF TABLES
Table 4.3Types of Service offered by MUST Library versus its Accessibility Rate . 34
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LIST OF FIGURES
Figure 3.1 Iterative and Incremental model Software Development Approach ........ 29
Figure 4.1: Response of the respondents in (%) of their perception on MUST Library
Services. .................................................................................................. 35
Figure 5.2 : Use case diagrams for Virtue Learning System ..................................... 42
Figure 5.9: Interface for counting number of users of Virtue Library System .......... 57
Figure 5.9:Weekly rates of material accessibility between the two systems for one
month....................................................................................................... 58
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LIST OF APPENDICES
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LIST OF ABBREVIATIONS
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CHAPTER ONE
1.0 Introduction
This chapter has depicted the theoretical knowledge required for understanding the
concepts discussed in this study. The chapter gives information about what the study
the clear definition of the research problems, objectives and research questions. At
the end the chapter gives the significance and scope of the study.
dissemination information and brought about a change from the traditional library to
the digital library. The information are just easily accessed through finger-tip due to
the arrival of the computers, table let, mobile phone and communication technology
that enable the online retrieval and public access systems that are part of any
contemporary library.
Mbeya University of science and technology library provides resources and services
to students, staff and the university community. Resources offered by library are text
books in both print and electronic format. It also provides the e-journal services.
Students and staffs depend at the University, use physical library to obtain various
services particularly reading materials. Due to lack of funds, the University has only
one Library with two rooms capable of accommodating less than 90 Students at a
time. This phenomenon leaves the students and staffs with no other options but
borrowing books once the library is occupied. Shortage of books and the existence of
single copies of some books disappoint many of the library users. Added to these
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problems there are the problems of incorporating library Information and
need for implementing a Virtual library system in which according to Ekpe (2014)
virtual library is library without walls that students and staffs are able to access
digital collections of books, journals and papers from university database without
The researcher proposed the use of virtual library which would provide the means of
quality-vetted e-resources. The word electronic library, digital library and virtual
library have been used synonymously. However, there exists some basic difference
of electronic materials and services such as video tapes and CD-ROM, while a digital
library consists of digital services and materials that are stored, processed and
transferred via digital (binary) devices and networks. The Virtual libraries on the
other hand consist of both digital and electronic libraries existing virtually. A virtual
MUST Virtual Library system is the modern tool designed and implemented using
value-added solutions for the university and facilitates on-line access to massive
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The newly designed Virtual Library tool comprises with the User interfaces which
allow users to be registered in the system, the users have been granted the authority
to access materials as long as they provide the authentication credentials. The users
can access the material without the necessity of moving to the physical library since
The researcher has used to the tool to examine the performance improvement of
accessibility of library materials among the University community and the outcome
the former accessibility method which was more manual and relied on physical
especially schools (higher school in the country), colleges and Universities, has been
using the physical Library with hard copy materials and to some extent electronic
required to attend to the Library and is given services by Librarians who uses extra
energy and limited resources to search for materials manually and allocate to the
users whenever they are available. Librarians use manual Log books or stand-alone
Despite being important to the society, this mode of Library service provision has
revealed to have so many shortcomings and to mention a few; they include but not
limited to; only few users has been using the libraries and access the library services,
the Librarians uses long time during tracing and locating materials to the users, the
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users being required to attend the physical library and hence few users are attending
the library, it has also revealed that a huge cost of buying hard copy materials such
The method of using Virtual Library Systems is potentially viable solution to solve
the problem of Manual Library and electronic service Provision. The system is much
easy to use, it allow user to share materials, more over it allow users to access
material using online service, it collect and links online databases and user can
This thesis utilizes the Virtual Library System to improve the performance of Library
service provision using the Mbeya University of science and Technology Library as
the case study. It tries to solve and improves the problems offered by manual and
1.4 Objectives
The study was guided by three specific objectives emanating from the main
objective.
The objective of this research is to design virtual library system prototype for Mbeya
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2 To design and implement Virtual library for Mbeya University of science and
technology.
3 To examine the library service accessibility by using the newly built virtual
library system.
library system?
2. What are the design and implementation features required for virtual library
of MUST?
The various existing virtual library studies can give a useful pointer to the general
development of virtual libraries. Watson and Streatfield (1997) were concerned that
there has been a major focus on virtual library developments in recent years, yet
there has been relatively little attention paid to special libraries, especially those
opportunity to develop a general model of virtual library that is both meaningful and
The Virtual Library System will provide the easy access of Information; it will also
increase the number of users who are using Library services and more over the
system will open a room to access a number of online materials such as books and
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journals. The cost of buying physical academic materials will be reduced and more
The scope of the study in terms of content of the research was to design and
implement virtual library system prototype containing its own features for Mbeya
University of science and Technology. The study focused on reviewing the current
traditional library System of the MUST and examining the level of library service
utilization, and also examined the library service accessibility by using the newly
This study is organized into six chapters where chapter one gives an introduction and
of the study, research questions, significance and scope of the study. Chapter two is
about the literature review of the study, and chapter three is about the methodology
of the study. Chapter four present analysis of the findings and discussion. Chapter
five presents system design, implementation and finally chapter six give the
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CHAPTER TWO
LITERATURE REVIEW
2.0 Introduction
The literature in virtual library and associated fields is examined in Chapter 2. The
virtual library concept will be reviewed to determine what a virtual library is and the
being developed. The issues that affect and are affected by virtual library
The Virtual Library has changed the traditional focus of librarians on the selection,
reports and other wide range of printed and non-printed materials that libraries have
their stock. What this view suggests is that, a virtual library is a transformation from
the traditional physical building where an array of book, journal e.t.c, are arranged
on the library shelves and can be consulted or borrowed by its students or staffs. In
virtual library environment, the user is not required to physical move into the other
library building before he can access or use available resources of that library. The
library users can, indeed, access the globe as long as virtual facilities are available in
such libraries.
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Akpan (2001)defined a virtual library as one where the user has the illusion of access
simultaneously.
Although not a recent concept, in terms of actual development virtual libraries are
still relatively new. Because of this, there is as yet no universally agreed terminology
in place. In the literature, the virtual library may also be called the library without
walls, digital library, electronic library, e-library, desktop library, online library,
future library, library of the future, logical library, networked library, hybrid library,
virtual library, digital library, hybrid library and electronic (or e-) library are most
common.
Although there are a wide variety of terms used to describe the virtual library
concept, it is clear from the literature that there are certain common elements,
regardless of the applied terminology. According to Bishop and Starr there must be,
in some sense, a collection, which may include a range of media, as well as a range
of intended uses. As with a fully physical collection, clients must be linked with this
collection in an efficient and satisfying manner. There is also a set of services, either
institution in which the digital library collections and services are embedded (Bishop
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Cloyes stated that a virtual library is the way a traditional library uses technology and
innovation to meet customer demand”, and that the common thread is the use of
The concept of the virtual library connotes a range of activities from the simple to
must also have clients who are linked to the collections in an efficient and satisfying
clients to the collections, the technology which should support document creation,
The area of Internet connection, and library Internet and Intranets sites has had much
recent years. The level of library connection to the Internet is increasing rapidly.
Clyde noted that it has become accepted that organizations will have web sites, and
libraries are no exception. She further noted that library web sites could serve a wide
range of purposes, although not all purposes are suitable to all libraries. Some of
these purposes include: promoting the library and its services; providing access to
catalogues and other databases and assisting library users to explore the Internet
(Clyde, 2000).
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Library and information science educators have recognized that while Internet and
Intranet development are areas to which graduates are ideally suited, there is often a
failure on the part of those outside the profession to recognize that librarians have
A major need in the virtual library environment is for integrated access to the
information resources it contains. This may be divided into two related groups:
According to Gilbert, if we regard the catalogue as the main search instrument for a
library collection, then our virtual library basically comprises the collections of all
those libraries for which the catalogues are accessible through our workstation.
(Gilbert, 1993)
to satisfy our clients better because we can actually create a use medium they like
and want to use. This is of course the whole reason we are concerned with
digitization in the first place. It has the potential to please our patrons, offers them
capacities for research not available before, and broadens the range of media we can
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Lynch noted that many libraries maintain special collections, comprising
manuscripts, photographs, maps, and other unique items, in which they own the
copyright, or which are old enough to be in the public domain and free of copyright.
He further noted that it is these materials that libraries are digitizing and making
freely available through the Internet. He stated that these materials, which
historically have been nearly invisible, are now among the most visible content
offered by libraries, and that they offer a tremendous resource for users (LYNCH,
2000).
Another complicating factor in the digitization area is the need to obtain permission
to digitize materials. The Library Association noted that some rights owners are not
permitting their works to be digitized or transmitted electronically, for fear that their
intellectual property rights will be abused. This has a flow on effect in libraries, as it
journals or electronic full-text both of which may be free and charged. Much of the
to change. It is apparent, however, that many of the same issues apply to both forms.
Anderson believed that the extent to which current journals will become electronic is
unknown. One of the major reasons for this is that there has not yet been a critical
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Lynch considered that as electronic full-text becomes more widely available,
fundamental economic conflicts also arise. Libraries want price reductions, while
Publishers have also argued that electronic versions are more useful, therefore, will
be more heavily used, and thus, should cost more than hard copy equivalents.
transparent systems for their users; users want to be able to move seamlessly through
The issue of document delivery remains very important in the virtual library sphere.
It is apparent that all materials will not be available in digital form in the near future.
Rowley noted that the dividing line between print and electronic document delivery
services is often not clearly defined, with many possible delivery channels and
formats available. However, she also noted that electronic document delivery has
attracted considerable attention in recent years. She believed that this might partially
Zhou noted that many previously local databases and other electronic resources are
now available to anyone with network connections, and this is causing profound
changes to libraries. She considered that perhaps the most “visible beneficiaries” of
these connections are interlibrary loan and document delivery services: interlibrary
loans, because of the availability of access to remote OPACs and other checking
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tools; and document delivery, because of the potential for instant delivery of the
Kemp noted that for most of the 20th Century, ownership was the preferred model
for library collections. She stated that having an item on-site was considered the best,
most cost-effective method of providing information. However, this model has been
under pressure from the increased volume of published materials, the static or
declining nature of library budgets, and the success of new online services, such as
Kemp believed that few librarians would presently argue for such a radical
definition, and that access should also include “well-maintained local collections,
Gorman believed that libraries are entering a “Golden Age of Cooperation” because
the necessary technology is now available and getting better all the time, and because
Branin noted several reasons why cooperative activities have had only limited
success. He suggested that local priorities have pushed consortial arrangements into
second place. Similarly, libraries are unwilling to give up autonomy, there are
1998).
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2.9 End-User Services
End-user services are divided into three basic overlapping categories: end-user
considered that users must be educated about what “self-sufficiency” actually means.
She believed that systems must be demonstrated to users, so that they can experience
how an application looks. This will, in turn, lead to user acceptance of the offered
Similarly, Pagell noted that once end-users are given access to online services, their
expectations are raised. Lists of citations generated from online services are no
longer enough: users want the full-text, on their desktops, and they want it
Similarly, Campbell believed that virtual libraries would require new attention to be
(Campbell, 1994).
Different libraries have many reasons for developing virtual libraries. Their reasons
range from the very broad to the very narrow, from the grand vision to the very
practical. Researchers have found that different libraries have specific and differing
motivations for creating virtual libraries, and different expectations about what they
Also, unlike a physical library, the virtual library is, at least theoretically, available at
any time, from any location with access to a computer and telecommunications.
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In a study conducted by the Benton Foundation, leaders in American public libraries
time in any place, and that the digital library can thus reduce, perhaps even eliminate,
Perhaps the best summary of the advantages and disadvantages of virtual libraries
was provided by the Trends Awareness Committee of the Library Administration and
Management Association (LAMA). It found nine pros and cons, with advantages
8. Fulfill popular demand, as many users now prefer electronic means of getting
information; and,
9. Foster cooperation.
3. Lack organization;
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7. Involve practicalities, such as telecommunications and infrastructure, that
delay success;
McDonald believed that libraries are only at the beginning of their “electronic
adventure”, and since there are no established rules for the development of virtual
writers in the field are all agreed that there are numerous issues impacting on virtual
the significance of the various issues, but the issues all fall within nine inter-linked
subject groups: legal issues; financial issues; client issues; personnel issues;
The literature gives much consideration to the legal issues involved in virtual library
development. Lynch suggested that this is because the legal, political and cultural
problems are just starting to surface. They are going to get much more complex and
much more difficult (LYNCH, 2000). The main issues in the legal arena are
copyright.
Mason concurred, noting that the potential advantages offered by virtual libraries are
1996).
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Many believe that current copyright regimes must be revised for the electronic era.
Wynne noted that in regard to electronic copyright, current laws are “unhelpful”
Wynne (1996 )while Mason stated that the law contains many inadequacies, and that
Many authors believe that financial issues will have a major impact on virtual library
Feret and Marcinek found that financial issues are considered the most important
Garrett suggested that virtual libraries would cost a lot, but that much more research
is needed before libraries can even ask the right questions about the economic
challenges. He also noted that working out “who owes what to whom” will be very
In a similar vein, Tebbetts noted that it has become clearer that virtual libraries are a
“long-term” cost, rather than a one-time add-on cost. The fast-paced development of
may not “wear out”, their usefulness becomes limited, because they can no longer
meet the requirements of new applications and expanded resources. She considered
that many libraries have not budgeted for this situation, and that strategies for long-
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2.14 Client Issues
According to the literature, the major client issue for virtual libraries is that of user
needs. Van Houweling stated that virtual libraries must focus on users if they are to
work. Libraries must ask what is good for the client, rather than what is good for
Strong (1996)noted that libraries of the future would allow end users to decide what
they will explore, how they will navigate and when they are satisfied with the result.
To achieve success, librarians must realize that users must be included in service
According to the literature, there are a number of personnel issues that must be taken
into account when building virtual libraries. On the question of the human resource
libraries have human resource requirements that are only now beginning to become
clear. He noted that digital librarians would need to act as knowledge navigators and
also believed that they would need to offer clients customized consultation and
interpretation services, and to add value to the use of information. Likewise, Cox
stated that while the technology is important, the human resource remains the critical
There are a number of organizational issues that must also be considered in the
virtual environment. One issue that may impact on virtual libraries is organizational
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size. Although not in the particular context of virtual libraries, several authors have
Mytinger, et al., and Mansfield found that size was an important factor in
virtual library context. Powell considered that virtual library models seem to require
There has been a great deal written on the technological aspects of virtual libraries,
with many authors focusing on specific systems or kinds of systems. The question of
specific technologies will not be considered here, as this is a very detailed area,
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technological issues that impact across virtual libraries, regardless of the specific
Lowry noted three basic tasks that must be accomplished for virtual library projects
technologies that allows users to access information easily and without having to
The issues of collaboration and cooperation are also constant themes in the virtual
necessary part of virtual library development, but their reasons tend to vary.
Jennings, however, approached the collaboration issue from the opposite viewpoint.
He believed that libraries should not be satisfied having others design or implement
their virtual libraries without close involvement by library staff, as libraries have “...a
the environment is accessible to all and that future developments are driven by the
develop and test high quality software. The SDLC aims to produce high quality
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software that meets or exceeds customer expectations, reaches completion within
There are various software development life cycle models defined and designed
which are followed during software development process. These models are also
development. The most popular SDLC models are waterfall model. Iterative model,
Though intensive study and literature review, it has been revealed that there is noany
electronic Library systems using Virtual library System tool. Many organizations
require improving Library services has found themselves ending with Electronic
Libraries and to some extent only few has Virtual Libraries. However they do not
have realistic situation of performance improvement which led to the design and
It was also revealed that there is no study which has used Virtual Library tool in
Libraries. This study aimed at filling the knowledge gap by developing virtual library
2.22 Conclusion
Overall, Griffin believed that proper balance in digital library research, applications,
content and collections has yet to being achieved(Griffin, 1998). In many respects,
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the virtual library literature is very disjointed, with different writers considering
small elements of the whole. Further, the most casual review of information in this
field demonstrates the lack of balance referred to by Griffin, with some topics, such
such as privacy, barely rate a mention. Given this general absence of holistic
treatment, it is difficult to know exactly what a virtual library might look like. In
Chapter 5, one potential model for virtual libraries will be formulated, based on the
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CHAPTER THREE
3.0 Introduction
This chapter describes the research design, research setting, research approach, the
target population, the sampling process and sample size. The chapter also discusses
data collection methods that were employed in answering the research questions,
During the course of completion of this study, the researcher used both qualitative
rigorous quantitative analysis in a formal and rigid fashion. On the other hand,
Both qualitative and quantitative data were needed so as to provide reliable answers
to research questions, and in turn produce results. Qualitative approaches enabled the
However, the quantitative approach in this study helped the researcher to make use
of mathematical models and theories related to the study. Thus, both qualitative and
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3.2 Research Design
constitutes the blueprint for the collection, measurement and analysis of data Kothari
This study used both qualitative and quantitative approaches. It therefore used mixed
methods because the researcher wanted to get different viewpoints of the target
population. The researcher felt that the qualitative method would bring detailed data
which would be relevant once various views were observed. On the other hand, the
use quantitative method captured information from the respondents that were not
in the study. Yet again, the two methods counter checked each other.
This study was conducted at MUST in Tanzania. The primary factors which
influenced the researcher to choose MUST are that the organization needs to
implement an appropriate virtual library system with its own features to achieve the
goals.
Again, the researcher chose MUST in order to meet requirements within the limited
time frame and his financial capability. Furthermore, the selection of the area was
best for the researcher to get the potential full support from the management since he
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3.4 Research Approach
This study used both qualitative and quantitative research approaches to achieve
expected objectives. Data were collected from literatures, MUST students, staffs,
along with enabling and hindering factors for virtual library development at MUST.
The target population which was considered during this study was the population of
students and staff of Mbeya University of science and technology. The university has
approximately.
empirical study in which the goal is to make inferences about a population from a
population from a sample Barlet (2001). The sample of 200 participants was selected
by using a judgmental sampling procedure within the MUST. Almost 100% of the
Sampling design is a definite plan for obtaining a sample from a given population. It
refers to the technique or the procedure the researcher adopts in selecting items for
technique which the researcher selects units to be sampled based on their knowledge
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and professional judgment (Kothari, 2004). Judgmental sampling approach was used
to select students and staff from computer department who had expertise in the area
facts Kombo ( 2006). The researcher used combination of methods to collect data
because of the nature of the research questions that required multiple methods to get
The researcher used various documents and guidelines. Documentary review is data
documents. The sources for this type of data included books, magazine, and
journals. These are usually readily available and therefore, their assembly is quick
In this study a comprehensive literature review was used to answer the research
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3.10 Observation
The observation method becomes a scientific tool and the method of data collection
planned and recorded and is subjected to checks and controls on validity and
The researcher used observation method to collect data from computer department at
MUST in order to understand the existing data on the issue of the use virtual library.
This method was highly utilized by gathering information that relied on documents
and materials to supplement the documentary review. The data obtained here were
used to support the researcher to discover requirements and design virtual library
system.
researcher to get the needed information from respondents (A.N. and Oppenheim
interview format.
In this study the database and questionnaires method was used to supplement
answers for questions one (1) and two (2) of the research in the process of identify
type of data requirement needed and question three(3) during the evaluation of the
The nature of this study was to develop the virtual library system which would be
used by MUST. The Iterative Model approach was adapted to implement virtual
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library system. In this SDLC model, starts with a simple implementation of a subset
of the software requirements and iteratively enhances the evolving versions until the
full system is implemented. At each of the iteration design modifications are made
and new functional capabilities are added. The basic idea behind this method is to
develop a system through repeated cycles (iterative) and in smaller portions at a time
iterative design or iterative method and incremental build model for development.
cycle may be in progress at the same time. This process may be described as an
In this incremental model, the whole requirement is divided into various builds.
During each of the iteration, the development module goes through the requirements,
design, and implementation and testing phases. Each subsequent release of the
module adds function to the previous release. The process continues till the complete
validation of requirements, and verification & testing of each version of the software
against those requirements within each cycle of the model. As the software evolves
through successive cycles, tests must be repeated and extended to verify each version
of the software.
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Figure 3.1 Iterative and Incremental model Software Development Approach
language. Visual C# supports ASP.NET which offers a framework for creating web
applications. C# is fully integrated with the .NET Framework and the common
security. The main characteristic of the DCP is reusability which enables small unit
Tools required to develop a virtual library system were Microsoft Visio 2013 and
Visual Studio.NET, which was a complete set of development tools for building ASP
Validity is the most critical criterion and indicates the degree to which an instrument
validity was used in this study because it measured the content to which a measuring
Data analysis is the process of obtaining raw data and converting them into
closely related operations which are performed with the purpose of summarizing the
collected data and organizing them in such a manner that, they answer the research
Data were analyzed by using Microsoft Excel office 2013 program to obtain tables,
figures, percent, frequency and relative frequency. The results were presented as per
specific objectives and evaluation questions. Multiple responses technique was used
to analyze all open ended questions in the study. The collected data were first
classified into meaning categories, and then they were assigned numerals/codes to
assist in analysis. After the analysis, the research findings were put in categories
based on the research objectives. Virtual library system was tested and recorded its
(2007) it is of great importance to observe the rights, dignity, and sensitivity of the
research populations and respect the integrity of the institutions within which, the
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research is conducted. To comply with ethical matters, the study took into account
several issues such as confidentiality and anonymity of respondents together with the
information they provided as well as the privacy of the participant. In addition, the
respondents were aware of what is research was about, the purpose and significance
of the research.
This chapter provided research methodology that was adopted in gathering and
analyzing the data in this study. The chapter provided details on research strategy,
techniques, validity and reliability, and research ethics. Based on the objectives of
this study, chapter four presents the research findings and discussion.
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CHAPTER FOUR
4.0 Introduction
This Chapter presents the findings of the study and the interpretations based on data
consistency, the findings are presented in light of the themes and objectives of the
study.
The analysis and findings of this study basically aimed at exploring users‟
awareness, perceptions, and uses of traditional MUST Library system services, and
were required to answer the questions related to the services offered and in some
cases the Library staffs were interviewed. The researcher also explored important
A total of 200 MUST Library users were consulted and questionnaire were
distributed to each Member of the traditional Library. Of the total sample size of 100
members, they were grouped into two main groups, which are MUST staff and
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Table 4.1 Types of Library users who were consulted
The observation shows that among 200 Total consulted library members 77.5%
shows 78.6% of the total MUST staff consulted responded to the questionnaire as
Member of the MUST Library were asked how many times per week they usually
visit Library for the aim of accessing Library services and they either read, borrowed
a book, journal or they had accessed any electronic materials . The researcher wanted
Science and Technology. Table 4.3 below summarizes the number of respondent
with their corresponding number of times they had accessed a certain service in
Library.
33
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Table 4.3 Types of Service offered by MUST Library versus its Accessibility
Rate
Of 155 Respondent of both categories MUST staff and MUST students only 44%
had agreed that they have ever read a book or journal or manual and newspapers in
the Library per week. Also 51% said they had accessed electronic Materials.
Unluckily enough only 38% said they are able to borrow a book from the current
MUST Library.
34
`
4.3 Perceptions of Traditional MUST Library Services to the Users
Users of the Library, who were consulted, were asked about their general perception
to the services offered by MUST traditional Library. The logic behind this question
was to find out whether the current system offers sufficient services such as
provision of books, both in hard and electronic copies. It also aimed on deducing
whether the available number of Staff could cope with number of people in MUST
community who would prefer to have Library services. The Researcher also
examined the usefulness of the available resources. Figure 4.1 below summarize
46
44
42
40 sufficiency of service
36 Staff availability
34
sufficiency of usefulness of the Staff availability
service material
Library Services.
Figure 4.1 illustrates the opinion of the respondent on service provision of MUST
current Library. The observation has revealed that fewer respondents are satisfied
with the available number of staffs as compared to the number of users. It could also
be studied that less than 50% of the respondent are satisfied on the usefulness of the
35
`
4.4 Awareness on virtual Library System
In order to find out if electron and virtual Libraries is Familiar among the consulted
Library members the sampled members were asked whether they are familiar or they
have ever heard about digital Library materials. The summary of the answers from
It could be revealed that most of the Library members are aware of the various
electronic Library services as it can be seen in Table 4.4, more than 70% of
MUST only 51% can access Electronic materials as it can be observed on Table 4.3.
currently available at MUST Library. The participant were asked if the material are
36
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Table 4.5 summarize the results of the respondent as related to the usefulness of the
From table 4.5 above it could be seen that most of the participants (45%) agree that
the Electronic materials are very useful similarly 29% seems to be satisfied that the
material are good enough for their academic fields. However of 155 respondents
87% suggested there should be improvement of electronic services, Table 4.6 has
Percentage 87% 9% 3%
This chapter has explored the findings and has also discussed the findings depending
that although most of the Library members are aware of the Electronic services, only
few has an access to the electronic materials such as books in CD‟s and DVD‟s.
accessibility this was also a great driving force of the researcher to develop a Virtual
Library system which in turn could optimize Library services such as increasing the
number of users and optimizing services accessibility. The next chapter discusses the
38
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CHAPTER FIVE
5.0 Introduction
began with system design then it followed with coding, validation and finally ended
with testing phase. The aim was to design a Virtual Library System that would
In the cause of Designing and Implementing the Virtual Library system it was
environment for software under development. The SRS fully describes what the
respond and behave to a certain input or command. In this study we used tools such
consisted with the following modules, the Login module, Home, On-line Libraries,
Books, Journals, News, and PDF books. Figure 5.0 below depicts each module of
39
`
MVLS
Books
Logged users
Orders
Borrow a
Book
Return Book
Figure 5.1 above illustrate the modules available in Virtual Learning System. It
consists with Login, Home, On-line Libraries, Journals, Books, News and Soft copy
modules. Further details of the functional requirements of Virtual Library System are
40
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Table 5.1: Functional Requirements of Virtual Library System.
1 Login into System The system should allow users to Login into the
system
3 View Online-Libraries The system must have link (s) for which users
should be able to links with different online
Libraries
A use case diagram is a dynamic or behavior diagram in UML. Use case diagrams
model the functionality of a system using actors and use cases. Use cases are a set of
actions, services, and functions that the system needs to perform. In this context, a
The "actors" are people or entities operating under defined roles within the system.
41
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Figure 5.2 below illustrates the Use cases for the Virtual Library System. For each
functional requirement, its use case is presented as well as the corresponding actor.
The detailed Description of each use case is provided in the Table 2.0 below.
42
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Table 5.2: The description of use cases of Virtual Library
43
`
Purpose For adding on line News
Pre-condition Librarian has logged on into system
Event Flow 1. Use case begin when there is new news for the library
members
2. User Log on the system.
3. The user select a module News Edit
4. User select a News link to be edited
5. User change the news by altering deleting or
uploading news
6. User upload edited file.
Exception
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Actor Member
Assumption The book or journal is available in database or in a physical
location
Purpose For borrowing a book
Pre-condition A book has been returned or it is available in physical library
Event Flow 1. Use case begin when there is a member want a book
2. User Log on the system.
3. The user select Find a book or journal link and verify
if it is available in a library
4. User change select order book module
5. User fill all necessary requirements for a book
6. User should view and confirm receipt of message if it
is available or not
Exception Information or books must be available in database
45
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5.5 System Design
During this phase the design of the New Virtual Library System was established.
The system was designed in line with software requirements that were deduced, as
discussed earlier in section(s) 5.1, 5.2 and 5.3 respectively. The architecture of the
new Must Virtual Library system was established. Finally the interface of the system
was designed as well as the database of the system was designed followed with
The Must Virtual Library system is a Client-Server based system containing several
components, which includes the Client Server (in this design Xampp was used), web
interface, user authentication, local area network (LAN), database system (MySQL
database Server was used) and External interfacing system as shown in Figure 5.4
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Figure 5.2: MUST Virtual Library System Architecture
The system Architecture illustrated in Figure 4.0 depicts the way actual system
operates. The Members or the users of the system interacts with the Application
System by using Web interface component, The web interface component comprises
with designed web pages which offers graphical user interfaces allowing users to
identification before they are granted access to the system. That is to say only
authorized users of the MUST virtual Library System use the system. When users are
successfully logged onto the system they will interact with the web server being able
to access data from the databases and being able to upload data to the databases.
47
`
The web pages works under the assistance of the web server, MUST virtual lab uses
Xampp as the web server which allow communication between the Database Server
and the user requesting or posting data into Database. The system used MySQL
Database engine for creating, updating and retrieving information from the database.
However the system has been designed in such a way that there are other external
This was the phase the researcher worked with the tasks that would implement and
materialize the design of this system. The architectural of the system was kept into
design and codding was done as to make the specified requirement into useful
prototype. Implementation tools were decided. The algorithms and codes for
The Must Virtual Library System was developed using PHP as the Programming
Language and in some few cases Java Script Programming was used. PHP was
selected simply because it support the Object oriented Programming and it also
support building of web bases interfaces. The system is web based system; PHP
Programming Language was also used to build web pages in Graphical User
interface format.
Database was built using MySQL Database Management System. The Installed
MySQL Server (XAMPP) could offer designing of a Library Database used for data
storage, Books information storage and storage of links and internet repositories
48
`
related to Library System. Using XAMPP Database server it was easier to establish
As pointed earlier in section 5.6, the Virtual System is web based, it was necessary to
build different interfaces by creating the web pages that could allow user to interact
with the System itself and the Databases created for offering Library services.
It is through the User interfaces, in this case through the various web Pages, user
could interact with external repositories in the internet such as different links and
Online Libraries. Various user interfaces were built to allow user to perform
The first interface to be built was the Login interface. Under the design of this
MUST virtual Library, the only users allowed to access the Library services are the
Members who are authorized and have been granted access to the System. To
implement this design feature a User Login Interface was build which require users
to provide their identification that is the User Name and their corresponding
49
`
Figure 5.3: Virtual Library User Login Interface
5.9 User interface for Reading Books, Journal and Searching Online Materials
After successful credentials the Virtual Library Member is granted full access to the
system. Re call that the aim of the study was to optimize the user‟s accessibility to
the Library Materials. Here Logged on users are granted full access to the Softcopy
50
`
Figure 5.4: Offered Virtual Library Services
Users could also request and Borrow books Materials in form of Hardcopy by filing
the information for the specified books as shown in Figure 5.6 above. Through the
interface users can access different online libraries that MUST Library has access to.
According to the design of the MUST Virtual Library System there is a Database of
the Users of the system whereby their information particularly the Login credentials
are stored. The use of the system begins when the user is added to the system, and in
this case an Administrator‟s interface was built to allow him/her to add users of the
system. It is through this interface the administrator could add and assign the
username and passwords of the users and also assigning status such as normal
51
`
Figure 5.5: User Registration Interface Module
On top of that an Administrator has been granted the authority to remove user from
the Database. When the users membership ends is confirmed, then the user can be
removed from using the system. Even though the objective of building the system
that would optimize the accessibility of the Library service by allowing users to
access normal Library functionalities for whatever area they are, for Security purpose
only the authorized users are granted access and can be remove soon he or she
become un authorized user. The designed interface for the removing of the users is
52
`
Figure 5.6: Administrators interface for Removing System Users
Apart from designing interface the Database for data storage was designed to save
various purposes. All necessary processes for database design including data
gathering, grouping data into related table, normalization were all done. The
following were the major step by step procedures on compression of database for
53
`
5.11.1 Database tables
After gathering data and grouping into related topics the following tables and their
varchar)
Books (IBN (Primary Key), Author varchar, Tittle varchar, Year of publication )
The Entity relationship diagram for the proposed tables was built so as to depict the
relationship among Database Tables. Figure is the ER diagram for designed Database
54
`
Figure 5.7: Figure is the ER diagram for designed Database
The main objective of this research was to design virtual library system which would
optimize Library services from the traditional Library. After designing a Virtual
Library System it was installed in XAMPP Server which could be accessed locally
(within MUST LAN) without internet depended but could be accessed using Client
computers in a Laboratory. A number of users were added to the system and were
allowed to use the system unconditionally depending on their uses as long as they
the number of individual users who logged on the virtual Library system, the number
Through documentations, the number of library users who has visited the physical
Library was revealed. Also using designed login interface plus the counting feature
of the logged in members, it was possible to count the logged in users of the virtual
Library system. Table 5.4 show the number of traditional Library users in four weeks
observation was made on the number of logged on users using virtual system for a
56
`
Figure 5.9: Interface for counting number of users of Virtue Library System
The number of users who had logged on the Virtue Library system was observed to
exceed those of traditional Library system. For instance when compared on monthly
basis it was found that only 1201 visitors visited tradition Library as shown in Table
5.4 whereas on the Virtue Library system 2450 users logged on the system as seen in
Figure 5.9 above. This could reveal that there was improvement on the number of
users who attempted to access the Library services by logging on the system.
5.14 Comparison between users accessed Library services between the two
systems
It was also important to access the level of services accessibility between the two
were done to reveal the number of users who had borrowed either books or journal
any manual script from the physical MUST Library. Comparison was then done with
57
`
the number of users who had downloaded or searched materials from the newly built
Virtue Library system. Observation was made on weekly basis for a month. The
results shows for every week in a month there were large number of users who had
accessed the material using the system. Below is Figure 5.10 which shows the
700
600
500
400
Traditional users
200
100
0
1st week 2nd week 3rd week 4th week
Figure 5.8: Weekly rates of material accessibility between the two systems for
one month
58
`
CHAPTER SIX
This study was guided by main three research questions. Before drawing conclusion
it was important to go through each question and analyzing the depth of the analysis
Research question 1: What are the levels of library service accessibility of the
Little number of users who visited physical MUST Library and who also borrowed
and accessed Library materials was the evidence of Low level of Library service
provision at MUST. Through findings only few percent of the users were able to
access Library services. This prompted the researcher to find out the means of
Research question 2: What are the design and implementation features required for
MUST Virtual Library was designed to improve Library services accessibility. The
Virtual Library system allows user to download soft copy materials, read books,
manuals and more over user could place orders to borrow hard copy books on time
they want. The system is flexible a client computer could connect to a server
computer both locally and in internet allowing user to use the system despite the
59
`
Research question 3: What is the overall performance improvement of library
The system has improved the number of Library visitors, the number of users who
access the Library services and the service has expanded in day and night without
6.5 Conclusion
The traditional Library system was studied and it was found that few number of
Library users were able to access Library services due to limitation such as modality
accessibility and the time duration the physical Library tends to operate.
During this study it was suggested a Virtual Library system to be developed and
tested to overcome the said limitations. The researcher developed the tool and
studied the uses of the tool for a month observing the behavior of the users and
analyzing the performance of the tool and comparison was made with the behavior of
The researcher was able to draw conclusion that the number of users were increased
to the maximum when Library services are offered using Virtual Library tools and its
functionalities, and this was revealed when used essential features such as counting
the visitors of the site, counting the number of users who has ever opened and
searched library materials it was able to design a system which could optimize the
60
`
A large number of users were able to use online Libraries and online document links,
and hence a large number of users shared soft copy materials. This led the researcher
to draw conclusion that when a Virtual Library tool is used for the Library services it
could be an integral tool for expanding the library services to Institutions. It can
Generally for all four consecutive weeks of observations the tool was observed to
increase users by 49% as compared to traditional Library users. This led the
organizations.
The research in this study provides a stepping stone for the future study on Library
services accessibility technologies. During the study, the methods used for
optimizing Library services, was building a Virtual Library system. The methods
constitutes with just normal database and linking online Library database it did not
services in term of interaction with Library staff and users, I suggest future studies
services.
normal statistical tallying of features such as the number of users logged in and the
number of people downloaded the materials, the study could not go beyond
61
`
examining whether the material accessed were how far useful, as the researcher and
for the sake of improvement of this study I suggest further analysis on usefulness of
62
`
REFERENCES
Akpan, E. O. 2001. “„The Virtual Library.‟ Blueprint on the National Virtual Library
Project. Federal Ministry of Education, Lagos, Nigeria, Section C 20
(2001).”
Bishop, Ann Peterson, Nancy A Van House, and Barbara P Buttenfield. 1996.
Digital Library Use: Social Practice in Design and Evaluation.
Cox, John. 1996. “Towards the Electronic Library: Meeting the Challenge.”
Feret, Marzena Marcinek. 1999. “The Future of the Academic Library and the
Academic Librarian a Delphi Study _ Librarian Career Development _
Vol 7, No 10.”
63
`
Garrett. 1993. “ERIC - Digital Libraries The Grand Challenges.”
GORMAN. 1991. “Hayek and Modern Lib Analytic Philosophy - Wiley Online
Library.”
J.d.Gilbert. 1993. “Are We Ready for the Virtual Library Technology Push, Market
Pull and Organisational Response.”
Kemp. 1997. “When Seeing Should Not Be Believing Photographs, Credit Cards and
Fraud - Applied Cognitive Psychology - Wiley Online Library.”
Mason. 1996. “Background Paper 12 1995-96 New Ideas, Old Laws Copyright,
Patents, Trade Marks and Designs, and How to Avoid Plagiarism –
Parliament of Australia.”
Mason, Andrew, Maile Way, Ronald Lee, and U K Edward Elgar. 2006. “Population
Aging, Intergenerational Transfers and the Macroeconomy,” 1–35.
64
`
Mcdonald, Andrew. 2000. “The Human Factors in Developing Electronic Library
Services,” 5.
Pagell, Ruth. 1993. “Reaching for the Bottle,not the Glass; The End-User Factor of
Electronic Full Text.”
Roes, Hans. 2001. “Digital Libraries and Education: Trends and Opportunities.” D-
Lib Magazine. doi:10.1045/july2001-roes.
Saunders, Mark, Philip Lewis, and Adrian Thornhill. 2009. For Business Students Fi
Fth Edition.
65
`
Tebbetts, Diane R. 2000. “The Costs of Information Technology and the Electronic
Library _ The Electronic Library _ Vol 18, No 2.”
Watson, Mark, and David Streatfield. 1997. “Digital Libraries and Special Libraries:
Initial Concerns of Special Libraries in the Social Welfare Sector.” D-
Lib Magazine.
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`
APPENDIX 1: QUESTIONNAIRE
1. How many times have you ever had access to Library Service per week?
(a) Once (b) two times (c) three times (d) four times (e) five times
2. Which of the following service you were able to access on your visit to
5. Which of the following Electronic Library service you have ever interacted
(a) Video CD
(e) None
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6. If there is Electronic Library services do you think it needs improving?
7. In your views what do you think are the main draw backs of the current
______________________________________________________________
______________________________________________________________
______________________________________________________________
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`
APPENDIX 1I: PHP CODES FOR USER LOGIN PAGE
<?php
$hidden = 'hidden';
$myConnection = $connect->Connect();
if(isset($_GET['book'])){
$book = 'must_prospectus_2015.pdf';
$hidden = '';}
if(isset($_POST['signin'])){
$UserID = $_POST['userid'];
$Password = $_POST['password'];
$query = mysqli_query($myConnection,$sqlCommand);
$login_result="";
while($row = mysqli_fetch_array($query)){
$login_result = $row[0];
$user_role = $row[1];
$Fname = $row[2];
$Lname = $row[3];
echo $user_role.$Fname.$Lname;}
if($login_result==1){
$_SESSION['UserID'] = $UserID;
69
`
$_SESSION['Fname'] = $Fname;
$_SESSION['Lname'] = $Lname;
if($user_role == 'librarian')
header("location:Librarian.php");
header("location:Library.php");
header("location:Admin.php");}else{
header("location:Default.php");}}?>
<br>
<div>
<div class="Dright">
<ul>
<li>
<figure class="book">
<ul class="hardcover_front">
<li></li>
</ul>
70
`
<!-- Pages -->
<ul class="page">
<li></li>
<li>
</form>
</li>
</ul>
<ul class="hardcover_back">
<li></li>
<li></li>
</ul>
<ul class="book_spine">
<li></li>
<li></li>
</ul>
71
`
<figcaption>
<span></span>
Electronic Library offers Variaty of Services. You can read, download, borrow and
</figcaption>
</figure>
</li>
</ul>
</div>
</div>
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`
Appendix III: PHP codes for User interface responsible Reading Books, Journal
<?php
//unset($_SESSION['errorr']);
//require_once("Library/class.library.php");
$title = 'Library';
$show = 1;
$hidden = 'hidden';
if(isset($_GET['book'])){
$BookName = $_GET['book'];
$hidden = '';}
if(isset($_GET['VBookID'])){
$VBookID = $_GET['VBookID'];
BookID='$VBookID'";
$query = mysqli_query($myConnection,$sqlCommand);
while($row = mysqli_fetch_array($query)){
$id = $row['ViewCount']; }
$id = $id + 1;
BookID='$VBookID'";
$query = mysqli_query($myConnection,$sqlCommand);
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`
}
//$CheckValidation->CheckUserLogin();
//$logedInId = $_SESSION['UserID'];
/**
*Books category
*/
// $category = $bookCategory->PickCategory();
/**
*/
if(isset($_GET['FavBook'])){
$FavBook =$_GET['FavBook'];
$newFavourite = $favourite->NewFavourite($logedInId,$FavBook);
// echo $newFavourite;
if(isset($_GET['R_FavBook'])){
$FavBook =$_GET['R_FavBook'];
$RemoveFavourite = $favourite->RemoveFavourite($logedInId,$FavBook);
// echo $newFavourite;
//$pickFavourite = $favourite->PickFavourite($logedInId);
74
`
/**
*/
if(isset($_POST['request'])){
$title = $_POST['title'];
$author = $_POST['author'];
?>
?>;">
</div>
<?phpendif ?>
<br>
<br>
<div class="panel-body">
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`
<p class="lead"><span class="glyphiconglyphicon-home"></span> Welcome</p>
</div>
</div>
<div class="panel-body">
Books</p>
</div>
</div>
<div class="panel-body">
Book</p>
<label for="">ISBN</label>
<label for="">Author</label>
<br>
76
`
lg">
</form>
</div>
</div>
</div>
<script>
$(document).ready(function(){
varsearchTxt = $("input[name='search']").val();
if(searchTxt == ''){
$(".align").html(output);
});
});
functionsearchq(){
varsearchTxt = $("input[name='search']").val();
$(".align").html(output);
});
77
`
$(".cat").click(function(){
alert("george");
});
// $(".align").html(output);
// });
</script>
<?php
// $myConnection = $connect->PickCategory();
// $myConnection = $connect->Connect();
// $query = mysqli_query($myConnection,$sqlCommand);
// $category = '';
// while($row = mysqli_fetch_array($query)){
// $temp = $row=['Name'];
// $category .= '<li>'.$temp.'</li>';
// }
?>
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`
<form class="form" action="Library.php" method="post">
<div class="input-group">
<div class="input-group-btn">
</button>
<?php
$myConnection = $connect->Connect();
$query = mysqli_query($myConnection,$sqlCommand);
$category = '';
while($row = mysqli_fetch_array($query)){
$name = $row['Name'];
href="#" id="'.$name.'">'.$name.'</a></li>';
?>
</ul>
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`
<input type="text" name="search" class="form-control" aria-label="..."
onkeypress="searchq();">
</form>
</div>
<div class="component">
</div>
</div><!-- content-->
</div><!-- col-7-->
</div>
</div>
style="position:absolute;left:0px;top:50px;width:100%;height:100%; z-index:2;
<script type="text/javascript">
$('#documentViewer').FlexPaperViewer(
{ config : {
Scale : 0.7,
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`
ZoomTransition : 'easeOut',
ZoomTime : 0.5,
ZoomInterval : 0.1,
FitPageOnLoad : true,
FitWidthOnLoad : true,
FullScreenAsMaxWindow : false,
ProgressiveLoading : false,
MinZoomSize : 0.2,
MaxZoomSize : 5,
SearchMatchAll : false,
InitViewMode : '',
RenderingOrder : 'html5,html',
StartAtPage : '',
EnableWebGL : true,
ViewModeToolsVisible : true,
ZoomToolsVisible : true,
NavToolsVisible : true,
CursorToolsVisible : true,
SearchToolsVisible : true,
WMode : 'transparent',
localeChain: 'en_US'
}}
);
</script>
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`
<div class="_footer" style="padding:10px;">
<div class="panel-body">
Uploads</p>
<ul>
<?php
$output = '';
$myConnection = $connect->Connect();
LIMIT 5 ";
$query = mysqli_query($myConnection,$sqlCommand);
$count = 0;
while($row = mysqli_fetch_array($query)){
$Title= $row['Title'];
?>
<?php
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`
}
?>
</ul>
</div>
</div>
</div>
<div class="panel-body">
Viewed Books</p>
<ul>
<?php
$output = '';
$myConnection = $connect->Connect();
$query = mysqli_query($myConnection,$sqlCommand);
while($row = mysqli_fetch_array($query)){
$Title= $row['Title'];
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`
?>
<?php
?>
</ul>
</div>
</div>
</div>
<div class="panel-body">
Requests</p>
<ul>
<?php
$output = '';
$myConnection = $connect->Connect();
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`
'$logedInId' LIMIT 5";
$query = mysqli_query($myConnection,$sqlCommand);
$count = 0;
while($row = mysqli_fetch_array($query)){
$Title= $row['BookTitle'];
?>
<?php
?>
</ul>
</div>
</div>
</div>
</div>
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`